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Novotel Muenchen City Arnulfpark Hotel 4 stars

Customer review rating 4.7/5 10,660 reviews

ALLSAFE approved hotel

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Novotel Muenchen City Arnulfpark
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+ 21 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Check-in from 15h00

Check out up to 12h00

  • 16, 17 :  16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Our accommodation(s)

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Our restaurants and bars

The FLAVE of Munich

Type of cuisine: International

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

GOURMETBAR

Take a break at The FLAVE restaurant, open until 1am, or while away the evening with a drink. Don't forget to try our delicious varieties of bread to keep hunger at bay.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 120

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

10,660 reviews

TripAdvisor Rating 4.5/5

1,429 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay, room quality and staf courtesy

Customer review rating 4.5/5

Vince P. Business - 19/09/2021 Confirmed reviews ALL

Great stay, most pleasant and helpful staff.

Dear Mr. P., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Nice staff and nice hotel

Customer review rating 4.0/5

Lmb Business - 17/09/2021 Confirmed reviews ALL

Good decor and well appointed rooms. Staff friendly and helpful. Good breakfast choice.

Dear Ms. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Very nice hotel

TripAdvisor rating 5.0/5

781willi Business - 15/09/2021 TripAdvisor review

nice room which was very clean. ,nice breakfast buffet which offer everything what you like to have in the morning. ,nice people which are helpful and very profecional . this hotel is also not far away from the center which is also very good.

Well located, good service.

Customer review rating 3.5/5

Sandra D. D. A. Solo - 11/09/2021 Confirmed reviews ALL

Good experience, staff very supportive.

Dear Ms. Desco De A., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Good location and excellent Service

Customer review rating 4.5/5

Mohamed A. Families - 03/09/2021 Confirmed reviews ALL

Stayed with Family for 10 days and I was not disappointed at all.. despite changing Covid regulations, i was kept informed all times. Team at reception was always helpful and quickly to support any matters.

Dear Mr. A., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the reception team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager
Customer review rating 4.5/5

Cristina G. Couples - 31/08/2021 Confirmed reviews ALL

very clean

Dear Mr. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Normal stay

Customer review rating 4.0/5

Joly Families - 25/08/2021 Confirmed reviews ALL

I asked rooms near each other and got one in 4 and second in 2 floor,so if I want to go to my family’s second room I have to call them to meet me up ,because cards work for the floor which you live.

Dear Ms. K., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Overall ok

Customer review rating 3.5/5

J. Business - 25/08/2021 Confirmed reviews ALL

Nice location - evening bar / meal poor

Dear Mr. J., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the bar and the meal. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Great stay

Customer review rating 3.5/5

Fm D. Families - 24/08/2021 Confirmed reviews ALL

Reception upon check-in was not as friendly as the lady that checked us out. She acted as if we inconvenienced her. Otherwise, all other staff including at the breakfast were all very nice and helpful.

Dear Ms. D., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement rearding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Best Hotel

Customer review rating 5.0/5

A. Families - 21/08/2021 Confirmed reviews ALL

Well located, very clean Hotel as well the rooms are super clean. The stuff was very friendly, helpful and very kind. The breakfast was Top, there is everything what you need. Just the Internet was some kind bad , but in overall the hotel is one of the best Hotel and it deserve the 4 Stars.

Dear Mr. A., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

modern design. nice stay.

Customer review rating 4.5/5

Anonymous Families - 16/08/2021 Confirmed reviews ALL

We arrived around noon and was able for an early check in (thanks for the wonderful service from Fabio at the front desk, he had been very helpful and was excellent). However accident happened when the housekeeping staff knocked at 8:50 and woke everyone up.

Dear Ms. I., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback on Fabio, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Fab stay in Munich

Customer review rating 5.0/5

A.g. Families - 14/08/2021 Confirmed reviews ALL

Nice area, good hotel and pleasant and helpful staff. Convient testing centre around corner.

Dear Ms. G., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Nice hotel

TripAdvisor rating 4.0/5

Ditteheiden 04/08/2021 TripAdvisor review

Nice hotel. Friendly people and very food breakfeast, especially the bread.parkinghouse is great and our car got charged for free. The distance to centrum is around 2 km, so Not so close. I can recommend the hotel

Very pleasant hotel

TripAdvisor rating 5.0/5

ShadowUZ 28/07/2021 TripAdvisor review

Our stay was very pleasant in this modern hotel. Despite of "surprise requirement to make tests for our kids" to be able to check in, Sandra at the reception made our check in experience pleasant and smooth (thank you!). The hotel is modern and very well located. One can get a public transport pass at the reception. There is a coffee/tea (free drink) machine available in the lobby. The rooms were spacious, clean and the hotel was very well designed. We loved our stay there and we will come back, hopefully.

Quiet and decent hotel near the center

TripAdvisor rating 5.0/5

swelton Business - 22/03/2021 TripAdvisor review

I had to go to Munich on business during the lockdown and so wanted a hotel that had a nice comfortable room as it's not possible to go out in the evening and this fitted the bill perfectly. Staff were friendly and helpful, room was very quiet with just the correct temperature! Even though breakfast was in a paper bag to be taken back to the room, it was still good and with free (decent tasting) coffee on tap in the foyer, my stay was just right.

Customer and Family friendly hotel

TripAdvisor rating 5.0/5

Ditteheiden 16/07/2020 TripAdvisor review

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

Excellent place to stay in Munchen

TripAdvisor rating 4.0/5

rcarpinteir0 Family - 28/02/2020 TripAdvisor review

pros: -location -staff - "suite" for a family of 4 is very good - breakfast is good and the products have high quality - public transportation available and underground at a 2-4 walking distance from the - hotel is very "children oriented" excelente experience and whenever in Munchen, this will be our 1st choice again

Thank you so much for the great remarks on the suite, the breakfast and especially on the staff. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

excellent hotel in excellent location

TripAdvisor rating 5.0/5

Usama-Zaki Business - 28/12/2019 TripAdvisor review

i had a business trip to Munich with customers , i made a reservation for 7 rooms everything went perfect , the breakfast was excellent , the hotel location is just less than 5 minutes to the station , rooms are clean and front desk were always very helpful , i recommend this hotel for business or leisure trips

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review, the recommendation and the lovely remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you enjoyed our services and your overall stay with us one more time. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

very good hotel .

TripAdvisor rating 4.0/5

104victor Business - 09/11/2019 TripAdvisor review

very good hotel modern and clean. excellent breakfast. the room and bathroom was very good. quite noisy in the lobby. they took a deposit of 100 euro for extras which is not customary. good recommendation

Thank you very much for your visit, the positive feedback and the recommendation. I am very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Good Facilities, Service questionable

TripAdvisor rating 3.0/5

328NKT Family - 03/11/2019 TripAdvisor review

Great rooms and food ,great bar .I have travelled to 25 countries, many destinations , but this is the first time in my life I had to pay a 150Euro security deposit for a room I pre-payed .I stayed in Ibis at least 30 times in the past, which is part of the chain and had not payed deposit.It upset me as it shows distrust . Also , in my 3 night stay, my room was cleaned once. So I spent 600 Euro, which is 3 weeks wage in my country and my room was only cleaned once. When I brought this to the attention of reception , there was a dry I am sorry , which sounded like a copy paste response , but there was no honest concern to address the matter. Even though the food and facilities are great , I will not stay again , as I do not like the attitude . Demand deposit for prepaid room and not clean the room. No thanks

First I would like to offer my sincere apologies for the problems regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. Regarding the security deposit for a room I would like to explain that this is standard in all Novotel. I would like to ask you for understanding. Now I would like to ask you to give us another chance. I very much hope that on your next will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

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