Novotel Muenchen City Arnulfpark Hotel 4 stars

Customer review rating 4.7/5 9,941 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Muenchen City Arnulfpark
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+ 22 Services
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Room 1

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Hotel extras

  • An ALLSAFE certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636
munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Check-in from 15h00

Check out up to 12h00

  • 16, 17 :  16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Our accommodation(s)

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed/Business Room Standard

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Patio, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: Patio, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and a sofa

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

The FLAVE of Munich

Type of cuisine: International

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVE OF MUNICH

Non contractual photo

Take a break at The FLAVE restaurant, open until 1am, or while away the evening with a drink. Don't forget to try our delicious varieties of bread to keep hunger at bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 120

  • Maximum capacity: 28 people

Find out more

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,941 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,409 reviews

Exellent stay

Customer review rating 4.7/5

Frank T. Business - 23/11/2020 Confirmed reviews ALL

Room nice and clean, new design, friendly open space atmosphere, exellent service!

Dear Mr. T., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Was better before Covid

Customer review rating 4.7/5

Sasha Business - 21/11/2020 Confirmed reviews ALL

Breakfast because of Covid measures terrible. No room cleaning. Expensive parking

Dear Mr. P., I would like to offer my sincere apologies for the problems Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. We regret that your experience with our brakfast and the house-keeping did not meet your expectations; please allow us to express our sincerest apologies. I ask for your understanding for the restrictions that have become necessary for the safety of our guests and our employees due to the pandemic. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Friendly Team, nice and clean rooms!

Customer review rating 4.7/5

Cathrin K. Business - 30/10/2020 Confirmed reviews ALL

The best Hotel Team! Friendly, competent and a real personal service!

Dear Ms. K., Wow! Thank you so much for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Well located in relation to the EY office in Munic; nice room; I felt safe (besides Corona)

Customer review rating 4.7/5

Anonymous Business - 30/10/2020 Confirmed reviews ALL

Well located in relation to the EY office in Munic; nice room; I felt safe (besides Corona)

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Hotel is good, but it is not digitized

Customer review rating 4.7/5

Anonymous Business - 16/10/2020 Confirmed reviews ALL

I like this hotel, however, the receptionist could not send my bill electronically to my email.

Dear Mr. H., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the bill via eMail. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Well located

Customer review rating 4.7/5

Bianca W. Families - 14/10/2020 Confirmed reviews ALL

meet our expectatives

Dear Ms. w., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Great location

Customer review rating 4.7/5

Alan T. P. Business - 11/10/2020 Confirmed reviews ALL

I enjoyed my stay immensely. The vicinity to my office location is perfect for a five minute walk to the office

Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

good location

Customer review rating 4.7/5

David Business - 18/09/2020 Confirmed reviews ALL

nice room and nice staff.

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Excellent

Customer review rating 4.7/5

Yohan Business - 13/09/2020 Confirmed reviews ALL

All was perfect: Staff, room, breakfast

Dear Mr. Z., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Comfortable but far from centre

Customer review rating 4.7/5

Anonymous Friends - 09/09/2020 Confirmed reviews ALL

As an elderly person I was in danger of slipping in the bath. The bath could have a non slip surface. Or a plastic nonslip mat could be provided. The milk provided had a nasty taste. I could hear doors slamming. The staff were all helpful and able to speak English - thanks.

Dear Ms. B., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Near to my Office

Customer review rating 4.7/5

Johny_b Business - 24/08/2020 Confirmed reviews ALL

Great position, good service

Dear Mr. B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Well located

Customer review rating 4.7/5

Boris Business - 24/08/2020 Confirmed reviews ALL

Good breakfast and clean rooms.

Dear Boris M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Poor stay

Customer review rating 4.7/5

Elvis Families - 15/08/2020 Confirmed reviews ALL

The air-conditioning didn't work, the rooms are dirty and not clean every day. The worst novotel i ever stay.

Dear Mr. H., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. I do hope, that you were satisfied with the solution that my front office manager Mr. Busch offered you and we splitted your reservation in one of our connecting rooms. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Convenient hotel for work

Customer review rating 4.7/5

Stuart H. Business - 11/08/2020 Confirmed reviews ALL

Felt safe and the hotel was clearly trying hard to cope with COVID

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Good product

Customer review rating 4.7/5

Marcus V. D. W. Couples - 08/08/2020 Confirmed reviews ALL

Bed is not good for 2 pax

Dear Marcus Van Der W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Pleasant stay - 2nd time

Customer review rating 4.7/5

Kris Business - 07/08/2020 Confirmed reviews ALL

Your staff is very friendly and helpful. Breakfast is great! One recommendation: the air in the rooms is not so nice with the air con.

Dear Kristina S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Well located

Customer review rating 4.7/5

Torsten Families - 03/08/2020 Confirmed reviews ALL

Nice family rooms with enough space. Nice bathroom. Breakfast 23 EUR p.p. too expansive.

Dear Torsten S., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Warm regards, Jochen Fuchs General Manager

Nice rooms, service fell short on key parts

Customer review rating 4.7/5

Bram Friends - 21/07/2020 Confirmed reviews ALL

We enjoyed the modern rooms however the service was lacking in some parts (maybe due to corona). The rooms weren’t cleaned during our stay and the restaurant was closed. Furthermore, the reception charged us for 2 items of the mini bar which weren’t used. This left us with a bad aftertaste. However the staff was kind and helpful.

Dear Bram Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. Of course I did not miss the low ratings regarding our service and room cleaning. I am very sorry that we did not meet your expectations regarding the room cleaning and restaurant service. It is a worldwide standard for all Accor hotels not to clean guest rooms at the moment to minimize the possibility of an infection for the staff and the guest. It is our highest goal to take care of our guests and employees. We know, that we do not have a high possibility of infection in Germany at the moment but this could change easily (as different hot spots show). Due to this the company made this decision for all hotels. I also hope that we can reopen our restaurant soon and try this step by step already. Since this week the bar is open from Monday to Saturday for drinks and cold meals. As soon as our occupancy gets high enough we will offer full service here again. I hope that you enjoyed your upgrade from ibis to Novotel anyway and would be happy to welcome you again as our guest here in Munich. Best regards, Jochen Fuchs General Manager

Highly recommend, very clean and extremely friendly

Customer review rating 4.7/5

Susana Families - 20/07/2020 Confirmed reviews ALL

Short business/ family stay, everything Highly hygienic and well organised. All staff very profesional and friendly from pre sales, back office to front desk. Very well located, close to the u-Bahn

Dear Susana Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer and Family friendly hotel

TripAdvisor rating 4.5/5

Ditteheiden 16/07/2020 TripAdvisor review

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

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