Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,224 reviews

Best price
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Novotel Muenchen City Arnulfpark - Image 1
Novotel Muenchen City Arnulfpark - Image 2
Novotel Muenchen City Arnulfpark - Image 3
Novotel Muenchen City Arnulfpark - Image 4
Arnulfstrasse 57, 80636 MUNICH, Germany

Description

Hotel extras

  • A GreenKey and BREEAM certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Entspannung pur. Unser komfortables Standardzimmer mit zwei Twinbetten (90x200) verkörpert das anspruchsvolle Novotel Konzept. Es verfügt über: Minibar, gratis Wi Fi, Arbeitsplatz, Fön, Kabel TV, Kaffee Tee im Zimmer, Safe.

  • Views:

    Patio

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Patio
See availabilities

Our accessible Standard Room embodies the comfortable and sophisticated Novotel concept. It offers a walk-in shower, a lowered double bed, a freely accessible workplace, as well as a hairdryer, cable TV, coffee & tea, a safe and much more.

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Entspannung pur. Unser komfortables Standardzimmer mit einem Doppelbett (160x200) verkörpert das anspruchsvolle Novotel Konzept. Es verfügt über: Minibar, gratis Wi Fi, Arbeitsplatz, Fön, Kabel TV, Kaffee, Tee im Zimmer, Safe.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Work and feel good. In the Superior Room, you can enjoy numerous benefits: free minibar, Premium WIFI, free room service, coffee/tea in the room. The rooms have a queen size bed (160x200) for maximum comfort.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Work and feel good. In the Superior room you can enjoy numerous benefits: free minibar, Premium WIFI, free room service, coffee/tea in the room. The room has a double bed (160x200) and a sofa bed for the children.

  • Views:

    City View or Patio

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy more space. Our suite offers not only plenty of space and a double bed (180x200) but also various extras: free minibar, free premium WIFI, free room service, Nespresso machine in the room, bathrobe, safe, air conditioning.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Telephone
Fax +49 89 242078150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 185 rooms
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • 185 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Children

Business

11 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area
  • Play area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Fitness room and Sauna

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 26.00 € 26 EUR Per day
  • Parking for a week

Security

  • Well-lit parking
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Private Parking

Additional charge

Arnulfstrasse 57, 80636 Munich, Germany

GPS:48.145601, 11.539065

Parking information

  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 26.00 € 26 EUR Per day
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

THE FLAVE OF MUNICH

Photo out of - THE FLAVE OF MUNICH

You will always be welcome at The FLAVE of Munich. For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Cooking style
International
Capacity
106
Accessibility
Accessible service
Arnulfstrasse 57, 80636 Munich, Germany
Telephone +49 89 2420780

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

You will always be welcome at The FLAVE of Munich. For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Stay in-shape during your trip with In Balance Fitness by Novotel. Choose between cardio equipment, weights and the sauna. Open daily from xx:xx to xx:xx. The facilities are free for guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,224 reviews

Customer review rating 4.0/5

Ruby J. D. F. Families - Confirmed reviews ALL

Dear Ms F., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the location, the access to public transportation, the breakfast, the restaurant and the staff and also for your critique regarding the room temperature. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Richard T. Business - Confirmed reviews ALL

Dear Mr T., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location, the room, the cleanliness, the comfort and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 3.5/5

Norberto U. A. Business - Confirmed reviews ALL

Dear Mr U., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your review, and also for your critique regarding the bed. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. In the future, if you encounter any problems of this kind, please contact our front desk directly; they will be happy to find a solution for you. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Katarzyna R. Business - Confirmed reviews ALL

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location, the room, the comfort, the cleanliness and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Anthony M. Solo - Confirmed reviews ALL

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location, the access to public transportation and the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Dear Ms F., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the location, the access to public transportation, the breakfast, the restaurant and the staff and also for your critique regarding the room temperature. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Richard T. Business - Confirmed reviews ALL

Very nice hotel and well located for the purpose of the visit. The room was clean and well equipped. The breakfast was good with many options and overall the staff was very friendly. The location also offers a bar/restaurant.

Dear Mr T., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location, the room, the cleanliness, the comfort and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 3.5/5

Norberto U. A. Business - Confirmed reviews ALL

I didn't like having two small beds instead of a queen / king

Dear Mr U., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your review, and also for your critique regarding the bed. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. In the future, if you encounter any problems of this kind, please contact our front desk directly; they will be happy to find a solution for you. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Katarzyna R. Business - Confirmed reviews ALL

Well located, very comfortable and clean room, tasty breakfast

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location, the room, the comfort, the cleanliness and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Anthony M. Solo - Confirmed reviews ALL

Very rare I give a 5 star review but the Novotel Muenchen City Arnulfpark exceeded all expectations. To begin it was much easier closer to the S-Bahn than it looks. Access to and from the station coild be improved mind you. Tina on reception was welcoming and helpful and I was allocated a wonderfully comfortable room on a high floor with a city view. I didn't try the bar or breakfast downstairs but it looked well catered for. There was lice music on the Saturday night in line with a city festival that was going on. Team and bus connections into the city centre and to local art galleries were only a stones throw away. Tina also pointer out a local dining area within walking distance where there were alternative restrusnt restaurants and bars on hand. I would highly recommend this hotel for a stay in Munich and would definitely stay there myself in future.

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location, the access to public transportation and the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Amitpal S. Couples - Confirmed reviews ALL

It was amazing and convenient

Dear Mr S., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 3.5/5

Natalia F. Business - Confirmed reviews ALL

Everything was great except very poor WiFi in my room. For a business trip this was quite inconvenient

Dear Ms F., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your review, the positive summary, and also for your critique and suggestions on improvement regarding WIFI in yoour room. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Maryam A. Families - Confirmed reviews ALL

Everything was really good, nice personels, perfect breakfast, Clean room , good Location, good parking, everything was good, the only problem we had was with the Wifi quality which was not good and also the TV in room was old and we could not connect our phone to it.

Dear Ms A., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the room, the breakfast, the location, the parking garage and the staff, and also for your critique and suggestions on improvement regarding your TV and the WIFI. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. We really appreciate your positive words and top marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 3.0/5

Chiu D. W. M. Families - Confirmed reviews ALL

I am not sure if I should have expectations in a 4-star hotel, or the definition of hospitality has been changed due to generation, location or whatever reasons. You could get an answer but not solution in this hotel. There is no such thing as ‘extra mile’, not even a word from the staff. I asked how could I lower the room temperature as it was too hot (23C) while outside was 18C. The staff told me it is centralised and I could not adjust it through the control panel in the room. That was it. Hung up. I would feel a bit better if you could at least tell me I could open the window. Wifi was a big problem. Slow and hard to get connected. I was once stuck on the login page although the system keep saying I have login in successfully. I appreciate the help from front desk that they have tried to help. Unfortunately they do not have the patience to help by saying they couldn’t help as it is not on the normal login screen. No single attempt trying to ask for help from IT support. Thanks to AI I fixed it by myself in the room although the speed was still slow.

Dear C. D. W. M., I would like to offer my sincere apologies for the problems with our service staff. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences like yours are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Rainer K. Business - Confirmed reviews ALL

everything very good

Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Ben F. Families - Confirmed reviews ALL

Only recommendations for improvements would be to upgrade tvs (smart tv would've been useful in the evenings and enable visitors from other countries to make use of tv) and to change bathroom doors onto a regular lockable door.

Dear Mr F., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice summary, and also for your critique and suggestions on improvement regarding the tv and bathroom doors. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Rohitkumar M. Business - Confirmed reviews ALL

Returning customer. Hotel staff was very kind and welcoming, great location, clean property, amenities are great, great benefits as a gold member, overall very comfortable and easy stay.

Dear Mr M., We very much appreciate your comments regarding your last stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location, the comfort, the cleanliness, the amenities, the member benefits and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay one more time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Solange F. Families - Confirmed reviews ALL

Comfortable hotel, friendly staff, good breakfast.

Dear Ms F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the comfort and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Chenhang L. Business - Confirmed reviews ALL

Poor wifi, no slipper provided until I asked, skipped cleaning for 3 nights but got credit for 2

Dear Ms L., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointemnts ou had to deal with. Regarding slippers, please note that they are automatically provided only in the higher room categories. Otherwise, they are available upon request. According to our records, the “Skip the Cleaning” sign was on the door for only 2 days; we apologize for this. We'd be happy to credit you for an additional day. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Milind L. Solo - Confirmed reviews ALL

This is a nice hotel, conveniently located and with spacious rooms. Enjoyed the stay there

Dear Mr L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the location, the room and the comfort in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Mehmet K. Business - Confirmed reviews ALL

Ms.Maria and Kim thanks a lot

Dear Mr K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Sven L. Families - Confirmed reviews ALL

Tolles Hotel, guter Service

Sehr geehrter Herr L., im Namen meines gesamten Teams und ganz persönlich sage ich Danke für die ausgezeichnete Bewertung und das Lob für den gebotenen Service. Ihr Feedback zeigt uns, dass wir unserem Anspruch, bestmögliche Gastgeber zu sein, ganz nahegekommen sind. Es freut uns sehr, dass Sie sich die Zeit genommen und die Mühe gemacht haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Und es freut uns, dass Sie sich bei uns rundum wohl gefühlt haben. So soll es sein! Selbstverständlich werde ich Ihre Bewertung gerne an mein Team weiterleiten. Denn: Ihre Zufriedenheit ist für unsere Mitarbeiterinnen und Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Bestätigung und Motivation zugleich. Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Customer review rating 5.0/5

Basil E. Business - Confirmed reviews ALL

Novotel has become my recurring option during my business visits in Munich. Thoroughly enjoy the stay with good location and comfortable stay!

Dear Mr E., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in all categories, and the positive remarks on the location and the comfort. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Customer review rating 2.0/5

Dimitrios P. Families - Confirmed reviews ALL

A member of the hotel staff entered my room despite the fact that the signs do not clean-do not disturb were placed on the door handle. I reaIised that because I found these two signs inside my room, when I returned, instead on the door handle outside my room. I informed the reception desk. Initially they denied the fact but then they said a technician would come the next day to check. A technician did came and checked. Indeed, a member of hotel staff did enter my room. Did any member of the hotel staff apologised? Did any member of the hotel staff acknowledged they were wrong? No, instead the Manager of the Reception Desk put the blame on me. She claimed that I left the room's garbage bin outside and they had to enter the room to put it back. That was a complete fabrication. Then she repeated the same lie over and over again laughing at me at the same time. I was mildly upset in the beginning. Nothing was damaged or stolen, after all. Mistakes happen. But the way the staff of the hotel treated me was both insulting and unprofessional.

Dear Mr P., I sincerely apologise for the human errors of our housekeeping staff in failing to take the door sign into account, and also for the negligence regarding the cleanliness of the room. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Thomas L. Families - Confirmed reviews ALL

Service is wonderful and the staff are extremely helpful

Dear Mr L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the location and the comfort in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Other web-users rate our hotel

  • 1,004 reviews 9.2/10 Location
  • 1,331 reviews 8.4/10 Room
  • 1,269 reviews 9/10 Service
  • 26 reviews 5/10 WiFi
  • 773 reviews 9.2/10 Breakfast
  • 675 reviews 8.9/10 Cleanliness
  • 373 reviews 9.5/10 Vibe
  • 269 reviews 8.1/10 Food

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