Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,301 reviews

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Novotel Muenchen City Arnulfpark - Image 1
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Arnulfstrasse 57, 80636 MUNICH, Germany

Description

Hotel extras

  • A GreenKey and BREEAM certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Telephone
Fax +49 89 242078150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The FLAVE of Munich

You will always be welcome at The FLAVE of Munich! For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,301 reviews

Customer review rating 5.0/5

Ion-viorel L. Solo - Confirmed reviews ALL

Good hotel, nice camera, good bed, silence, very good food.

Sear Mr L., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the bed, the food and the public transport connections. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Peter P. Business - Confirmed reviews ALL

The hotel was great! Only problem I had was that I had to try 3 EV chargers until I found one that worked. I only found out in the provider app which charging stations were activated.

Dear Mr P., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding our EV chargers. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your top marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Marc O. V. R. Families - Confirmed reviews ALL

great breakfast, super staff, good public transport connection, rooms a bit small for 4 people (if taking the cheapest set) but that is our own fault. otherwise very happy

Dear Mr V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you and your family really enjoyed your stay with us and the breakfast and the public transport connections in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. For your next stay, we recommend a higher room category for you and your family, which offers you more space. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Gwyndaf H. Families - Confirmed reviews ALL

Nice well appointed rooms and bathroom. Good choice and quality for breakfast, badly let down by the fact that the cooked section was barely warm (even on the last day when we were first to participate due to early flight the food was cool) This was such a disappointment. Had the cooked breakfast been hot, I would have given it 9/10.

Dear Mr H., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the room/bathroom and the facilities, and also for your critique and suggestions on improvement ragarding our breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 0.5/5

Kilian B. Business - Confirmed reviews ALL

See title.

Dear Mr B., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. As we have already informed you by email, we have not charged your private credit card. There was only a minor confusion regarding the billing, which is currently still being checked. However, if a transaction does appear on your card, which we do not expect, please contact us immediately so that we can clarify the matter. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Other web-users rate our hotel

  • 1,065 reviews 9/10 Location
  • 1,418 reviews 8.7/10 Room
  • 1,348 reviews 9/10 Service
  • 23 reviews 7.8/10 WiFi
  • 794 reviews 9/10 Breakfast
  • 710 reviews 9/10 Cleanliness
  • 378 reviews 9.4/10 Vibe
  • 283 reviews 8.3/10 Food

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