Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,232 reviews

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Description

Hotel extras

  • A GreenKey and BREEAM certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

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Room 1

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF MUNICH

You will always be welcome at The FLAVE of Munich. For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,232 reviews

Customer review rating 5.0/5

Marcos M. Families - Confirmed reviews ALL

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Emil N. B. Couples - Confirmed reviews ALL

Dear Mr B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location and the room. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 3.0/5

Aneeka M. Families - Confirmed reviews ALL

Sehr geehrte Frau M., es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Besten Dank dafür, das Lob für Lage, ÖPNV-Anbindung, Sauna/Gym und Rezeption - und natürlich auch für die konstruktive Kritik bzgl. Zimmergröße, Ausstattung und Housekeeping Service, die ich natürlich intern besprechen und im Rahmen der Möglichkeiten die nötigen Maßnahmen treffen werde. Erlauben Sie M. bitte, dass ich mich aufrichtig für die entstandenen Unannehmlichkeiten und Enttäuschungen entschuldige. Über Ihre ansonsten guten Noten in anderen Bereichen freuen wir uns. Ich werde sie auch gerne an die betreffenden Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Belohnung und Motivation zugleich. Allesamt hoffen wir, dass wir Sie trotz mancher Einschränkung wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Customer review rating 5.0/5

Gerami-moayed B. Solo - Confirmed reviews ALL

Sehr geehrte Frau B., es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Besten Dank dafür und für die gute Bewertung, das zufriedene Resümee - und natürlich auch für die konstruktive Kritik bezüglich Ihres Zimmers/Badezimmers, die ich natürlich gut verstehen kann. Erlauben Sie mir bitte, dass ich mich aufrichtig für die entstandenen Unannehmlichkeiten entschuldige. Über Ihre ansonsten lobenden Worte und die guten Noten freuen wir uns sehr. Ich werde sie gerne an die betreffenden Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Belohnung und Motivation zugleich. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von uns überzeugen können. Wir würden uns über diese Chance sehr freuen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Customer review rating 4.5/5

Shreyans J. Couples - Confirmed reviews ALL

Dear Mr J., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the location and the public transport connections, and also for your critique regarding front desk service at check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I am also very sorry to hear that you were not entirely satisfied with the room. Please accept my apologies for the inconveniences and disappointments you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Other web-users rate our hotel

  • 1,043 reviews 9.2/10 Location
  • 1,386 reviews 8.6/10 Room
  • 1,319 reviews 9.1/10 Service
  • 24 reviews 6.4/10 WiFi
  • 781 reviews 9.1/10 Breakfast
  • 697 reviews 8.9/10 Cleanliness
  • 376 reviews 9.5/10 Vibe
  • 265 reviews 8.2/10 Food

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