Novotel Muenchen City Arnulfpark Hotel 4 stars

Very nice and friendly reception personal. The only disturbing fact was that the ventilator in the room could not been shut off completely. Even if you pull out the card. This is why I had a little bad night.

Everything was fine, the stuff was kind, but the only objection is for breakfast. Breakfast should be better.

Room nice and clean, new design, friendly open space atmosphere, exellent service!

Breakfast because of Covid measures terrible. No room cleaning. Expensive parking

The best Hotel Team! Friendly, competent and a real personal service!

Well located in relation to the EY office in Munic; nice room; I felt safe (besides Corona)

I like this hotel, however, the receptionist could not send my bill electronically to my email.

meet our expectatives

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

pros: -location -staff - "suite" for a family of 4 is very good - breakfast is good and the products have high quality - public transportation available and underground at a 2-4 walking distance from the - hotel is very "children oriented" excelente experience and whenever in Munchen, this will be our 1st choice again

i had a business trip to Munich with customers , i made a reservation for 7 rooms everything went perfect , the breakfast was excellent , the hotel location is just less than 5 minutes to the station , rooms are clean and front desk were always very helpful , i recommend this hotel for business or leisure trips

very good hotel modern and clean. excellent breakfast. the room and bathroom was very good. quite noisy in the lobby. they took a deposit of 100 euro for extras which is not customary. good recommendation

Great rooms and food ,great bar .I have travelled to 25 countries, many destinations , but this is the first time in my life I had to pay a 150Euro security deposit for a room I pre-payed .I stayed in Ibis at least 30 times in the past, which is part of the chain and had not payed deposit.It upset me as it shows distrust . Also , in my 3 night stay, my room was cleaned once. So I spent 600 Euro, which is 3 weeks wage in my country and my room was only cleaned once. When I brought this to the attention of reception , there was a dry I am sorry , which sounded like a copy paste response , but there was no honest concern to address the matter. Even though the food and facilities are great , I will not stay again , as I do not like the attitude . Demand deposit for prepaid room and not clean the room. No thanks

Great location, funky lobby/ bar area, small and stuffy rooms though. Reception staff excellent, restaurant/ bar staff terrible. Room had zero ventilation- window cracked, but not enough, AC was not working. Breakfast staff awesome. Very hard to rate this hotel as all over the place. Service is the make/ brake of a hotel stay, unfortunately with this great location and funky interior, the service was not good, aka, attitude.

Amazing location. Good ambience. Very helpful staff at the reception.Clean and tidy room. Variety of options with breakfast.I enjoyed my stay with Novotel. Worth spending money and to have such a hospitality.