Novotel Muenchen City Arnulfpark Hotel 4 stars

Name: Novotel Muenchen City Arnulfpark
Address: MUNICH, 80636, GERMANY
Telephone: (+49)89/2420780
Rating: 4.7

Customer review rating 4.7/5 10,019 reviews

ALLSAFE approved hotel

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+ 22 Services

Novotel Muenchen City Arnulfpark Hotel

Hotel that makes every moment matter

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new cleanliness protocols and standards, and ensures that they are adhered to in my hotel.

Mr Jochen FUCHS, Hotel Manager

The Novotel München City Arnulfpark hotel welcomes you to the metropolitan city of Munich. You will feel right at home in our centrally located 4-star hotel near Munich main train station and the old town. Our modern, colorful lobby will feel like your second living room! In the evening, enjoy refreshing drinks and delicacies from our wide range at The FLAVE of Munich restaurant and, if you are a little hungrier, you can also enjoy delicious international dishes. A children's menu is also available.

Enjoy the smell of freshly baked pastries every morning at our ample buffet breakfast. Our homemade bread is lovingly made for you every day by our baker. Our naturally lit meeting rooms offer ideal working conditions for business guests. Families can head for the city - Marienplatz, Olympiapark and the Deutsches Museum are all within easy reach of the Novotel München City Arnulfpark hotel.

Thanks to the hotel's central location, many attractions in the Bavarian capital are easily within walking distance, including the Hofbräuhaus, Theresienwiese, Frauenkirche, Hofgarten, English Garden and Olympiapark.

Hotel extras

An ALLSAFE certified hotel
Only 1.8 km from the main train station and 200 m to the tram
The FLAVE restaurant and bar with "100% homemade" bread
185 air-conditioned rooms, sauna and fitness area with natural light
7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Electric car recharging units
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30 - 23:00
- Opening hours : Week-end 06:30 - 23:00

Fitness centre
Sauna

10 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Contact email :

Check-in from 15h00

Check out up to 12h00

16, 17 : 16, 17 MARSSTRASSE

By plane
MUNICH FJS AIRPORT At 35km / 21 miles
By train
HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Our accommodation(s)

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Rooms (6)

Standard room with 1 double bed and sofa

Max. number of persons: 4
Area: From 22 m² / 237 sq ft
Views: City View, Patio *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with twin beds

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: Patio *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with 1 double bed/Business Room Standard

Accessible room

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: Patio, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: City View, Patio *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

Max. number of persons: 4
Area: From 22 m² / 237 sq ft
Views: Patio, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Suite with 1 double bed and a sofa

Max. number of persons: 4
Area: From 37 m² / 398 sq ft
Views: City View *
Most of the accommodation: Corner Room *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

The FLAVE of Munich

Type of cuisine: International

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

11:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

14:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

FLAVE OF MUNICH

Take a break at The FLAVE restaurant, open until 1am, or while away the evening with a drink. Don't forget to try our delicious varieties of bread to keep hunger at bay.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 120 m²
Maximum capacity: 100 people

Find out more

Nice and Modern

Anonymous Business - 21/01/2021 Confirmed reviews ALL

Very nice and friendly reception personal. The only disturbing fact was that the ventilator in the room could not been shut off completely. Even if you pull out the card. This is why I had a little bad night.

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the wair condition. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Good stay

Mario Business - 29/11/2020 Confirmed reviews ALL

Everything was fine, the stuff was kind, but the only objection is for breakfast. Breakfast should be better.

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Exellent stay

Frank T. Business - 23/11/2020 Confirmed reviews ALL

Room nice and clean, new design, friendly open space atmosphere, exellent service!

Dear Mr. T., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Was better before Covid

Sasha Business - 21/11/2020 Confirmed reviews ALL

Breakfast because of Covid measures terrible. No room cleaning. Expensive parking

Dear Mr. P., I would like to offer my sincere apologies for the problems Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. We regret that your experience with our brakfast and the house-keeping did not meet your expectations; please allow us to express our sincerest apologies. I ask for your understanding for the restrictions that have become necessary for the safety of our guests and our employees due to the pandemic. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Friendly Team, nice and clean rooms!

Cathrin K. Business - 30/10/2020 Confirmed reviews ALL

The best Hotel Team! Friendly, competent and a real personal service!

Dear Ms. K., Wow! Thank you so much for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Well located in relation to the EY office in Munic; nice room; I felt safe (besides Corona)

Anonymous Business - 30/10/2020 Confirmed reviews ALL

Well located in relation to the EY office in Munic; nice room; I felt safe (besides Corona)

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Hotel is good, but it is not digitized

Anonymous Business - 16/10/2020 Confirmed reviews ALL

I like this hotel, however, the receptionist could not send my bill electronically to my email.

Dear Mr. H., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the bill via eMail. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Well located

Bianca W. Families - 14/10/2020 Confirmed reviews ALL

meet our expectatives

Dear Ms. w., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Great location

Alan T. P. Business - 11/10/2020 Confirmed reviews ALL

I enjoyed my stay immensely. The vicinity to my office location is perfect for a five minute walk to the office

Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

good location

David Business - 18/09/2020 Confirmed reviews ALL

nice room and nice staff.

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Excellent

Yohan Business - 13/09/2020 Confirmed reviews ALL

All was perfect: Staff, room, breakfast

Dear Mr. Z., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Comfortable but far from centre

Anonymous Friends - 09/09/2020 Confirmed reviews ALL

As an elderly person I was in danger of slipping in the bath. The bath could have a non slip surface. Or a plastic nonslip mat could be provided. The milk provided had a nasty taste. I could hear doors slamming. The staff were all helpful and able to speak English - thanks.

Dear Ms. B., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Near to my Office

Johny_b Business - 24/08/2020 Confirmed reviews ALL

Great position, good service

Dear Mr. B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Well located

Boris Business - 24/08/2020 Confirmed reviews ALL

Good breakfast and clean rooms.

Dear Boris M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Poor stay

Elvis Families - 15/08/2020 Confirmed reviews ALL

The air-conditioning didn't work, the rooms are dirty and not clean every day. The worst novotel i ever stay.

Dear Mr. H., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. I do hope, that you were satisfied with the solution that my front office manager Mr. Busch offered you and we splitted your reservation in one of our connecting rooms. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Convenient hotel for work

Stuart H. Business - 11/08/2020 Confirmed reviews ALL

Felt safe and the hotel was clearly trying hard to cope with COVID

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Good product

Marcus V. D. W. Couples - 08/08/2020 Confirmed reviews ALL

Bed is not good for 2 pax

Dear Marcus Van Der W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Pleasant stay - 2nd time

Kris Business - 07/08/2020 Confirmed reviews ALL

Your staff is very friendly and helpful. Breakfast is great! One recommendation: the air in the rooms is not so nice with the air con.

Dear Kristina S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Well located

Torsten Families - 03/08/2020 Confirmed reviews ALL

Nice family rooms with enough space. Nice bathroom. Breakfast 23 EUR p.p. too expansive.

Dear Torsten S., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Warm regards, Jochen Fuchs General Manager

Nice rooms, service fell short on key parts

Bram Friends - 21/07/2020 Confirmed reviews ALL

We enjoyed the modern rooms however the service was lacking in some parts (maybe due to corona). The rooms weren’t cleaned during our stay and the restaurant was closed. Furthermore, the reception charged us for 2 items of the mini bar which weren’t used. This left us with a bad aftertaste. However the staff was kind and helpful.

Dear Bram Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. Of course I did not miss the low ratings regarding our service and room cleaning. I am very sorry that we did not meet your expectations regarding the room cleaning and restaurant service. It is a worldwide standard for all Accor hotels not to clean guest rooms at the moment to minimize the possibility of an infection for the staff and the guest. It is our highest goal to take care of our guests and employees. We know, that we do not have a high possibility of infection in Germany at the moment but this could change easily (as different hot spots show). Due to this the company made this decision for all hotels. I also hope that we can reopen our restaurant soon and try this step by step already. Since this week the bar is open from Monday to Saturday for drinks and cold meals. As soon as our occupancy gets high enough we will offer full service here again. I hope that you enjoyed your upgrade from ibis to Novotel anyway and would be happy to welcome you again as our guest here in Munich. Best regards, Jochen Fuchs General Manager

Our most recent 20 reviews

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