Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,235 reviews

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Novotel Muenchen City Arnulfpark - Image 1
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Arnulfstrasse 57, 80636 MUNICH, Germany

Description

Hotel extras

  • A GreenKey and BREEAM certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Telephone
Fax +49 89 242078150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF MUNICH

You will always be welcome at The FLAVE of Munich. For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,235 reviews

Customer review rating 5.0/5

Yasmin T. B. Business - Confirmed reviews ALL

Great amenities and clean facilities.

Customer review rating 5.0/5

Vladimir L. Business - Confirmed reviews ALL

The hotel has excellent facilities on-site, gym, function rooms and even a sauna! The location is only a few minutes walk from public transport, including to the Munich Airport. The rooms are of a decent size, modern and everything worked as expected.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on our facilities, the public transport connections and the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Marcos M. Families - Confirmed reviews ALL

It was a really good time this weekend at Novotel with my family. Everything was really great.

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Emil N. B. Couples - Confirmed reviews ALL

We were extremely satisfied with our stay at this hotel. We were lucky to be upgraded to a Superior room on the 6th floor. Thank you for everything. We will be back for sure!

Dear Mr B., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location and the room. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 3.0/5

Aneeka M. Families - Confirmed reviews ALL

Clean hotel. Well located. Friendly reception staff. Unfortunately, a few things fell short of the expectations we have from a novotel. The sofa bed is small, if you have tall kids/adults they will not fit on it comfortably. We stayed Friday night till Sunday night. Saturday room was cleaned well, but glasses were not washed. And no water was left in the fridge. (We assumed it was only offered on the first day), but Sunday when the room was cleaned the fridge had water inside it. On Sunday the bedsheets were not replaced, the same bedsheets were still on the bed. We know this because my child had left a little chocolate mark on the duvet cover. When paying for a 4* hotel we expect these to be changed daily. Location for the hotel is great, tram access and S bahn access is good too. The hotel facilities of the gym/sauna are great. I think the inconsistentcy with the room cleaning has let us down, overall the experience was average.

Sehr geehrte Frau M., es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Besten Dank dafür, das Lob für Lage, ÖPNV-Anbindung, Sauna/Gym und Rezeption - und natürlich auch für die konstruktive Kritik bzgl. Zimmergröße, Ausstattung und Housekeeping Service, die ich natürlich intern besprechen und im Rahmen der Möglichkeiten die nötigen Maßnahmen treffen werde. Erlauben Sie M. bitte, dass ich mich aufrichtig für die entstandenen Unannehmlichkeiten und Enttäuschungen entschuldige. Über Ihre ansonsten guten Noten in anderen Bereichen freuen wir uns. Ich werde sie auch gerne an die betreffenden Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Belohnung und Motivation zugleich. Allesamt hoffen wir, dass wir Sie trotz mancher Einschränkung wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Other web-users rate our hotel

  • 1,043 reviews 9.2/10 Location
  • 1,386 reviews 8.6/10 Room
  • 1,319 reviews 9.1/10 Service
  • 24 reviews 6.4/10 WiFi
  • 781 reviews 9.1/10 Breakfast
  • 697 reviews 8.9/10 Cleanliness
  • 376 reviews 9.5/10 Vibe
  • 265 reviews 8.2/10 Food

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