Novotel Muenchen City Arnulfpark Hotel 4 stars

very clean

I asked rooms near each other and got one in 4 and second in 2 floor,so if I want to go to my family’s second room I have to call them to meet me up ,because cards work for the floor which you live.

Nice location - evening bar / meal poor

Reception upon check-in was not as friendly as the lady that checked us out. She acted as if we inconvenienced her. Otherwise, all other staff including at the breakfast were all very nice and helpful.

Well located, very clean Hotel as well the rooms are super clean. The stuff was very friendly, helpful and very kind. The breakfast was Top, there is everything what you need. Just the Internet was some kind bad , but in overall the hotel is one of the best Hotel and it deserve the 4 Stars.

We arrived around noon and was able for an early check in (thanks for the wonderful service from Fabio at the front desk, he had been very helpful and was excellent). However accident happened when the housekeeping staff knocked at 8:50 and woke everyone up.

Nice area, good hotel and pleasant and helpful staff. Convient testing centre around corner.

Nice hotel. Friendly people and very food breakfeast, especially the bread.parkinghouse is great and our car got charged for free. The distance to centrum is around 2 km, so Not so close. I can recommend the hotel

Our stay was very pleasant in this modern hotel. Despite of "surprise requirement to make tests for our kids" to be able to check in, Sandra at the reception made our check in experience pleasant and smooth (thank you!). The hotel is modern and very well located. One can get a public transport pass at the reception. There is a coffee/tea (free drink) machine available in the lobby. The rooms were spacious, clean and the hotel was very well designed. We loved our stay there and we will come back, hopefully.

I had to go to Munich on business during the lockdown and so wanted a hotel that had a nice comfortable room as it's not possible to go out in the evening and this fitted the bill perfectly. Staff were friendly and helpful, room was very quiet with just the correct temperature! Even though breakfast was in a paper bag to be taken back to the room, it was still good and with free (decent tasting) coffee on tap in the foyer, my stay was just right.

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

pros: -location -staff - "suite" for a family of 4 is very good - breakfast is good and the products have high quality - public transportation available and underground at a 2-4 walking distance from the - hotel is very "children oriented" excelente experience and whenever in Munchen, this will be our 1st choice again

i had a business trip to Munich with customers , i made a reservation for 7 rooms everything went perfect , the breakfast was excellent , the hotel location is just less than 5 minutes to the station , rooms are clean and front desk were always very helpful , i recommend this hotel for business or leisure trips

very good hotel modern and clean. excellent breakfast. the room and bathroom was very good. quite noisy in the lobby. they took a deposit of 100 euro for extras which is not customary. good recommendation

Great rooms and food ,great bar .I have travelled to 25 countries, many destinations , but this is the first time in my life I had to pay a 150Euro security deposit for a room I pre-payed .I stayed in Ibis at least 30 times in the past, which is part of the chain and had not payed deposit.It upset me as it shows distrust . Also , in my 3 night stay, my room was cleaned once. So I spent 600 Euro, which is 3 weeks wage in my country and my room was only cleaned once. When I brought this to the attention of reception , there was a dry I am sorry , which sounded like a copy paste response , but there was no honest concern to address the matter. Even though the food and facilities are great , I will not stay again , as I do not like the attitude . Demand deposit for prepaid room and not clean the room. No thanks