Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,286 reviews

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Novotel Muenchen City Arnulfpark - Image 1
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Arnulfstrasse 57, 80636 MUNICH, Germany

Description

Hotel extras

  • A GreenKey certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Telephone
Fax +49 89 242078150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The FLAVE of Munich

You will always be welcome at The FLAVE of Munich! For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,286 reviews

TripAdvisor Rating  4.5/5  1,546 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Kiehyoung K. Families - Confirmed reviews ALL

A clean space, a variety of delicious breakfasts

Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the cleanliness and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Maria S. Couples - Confirmed reviews ALL

We had a lovely time at this hotel. Everything is beautiful, clean, well thought. The staff kindly upgraded our room including a mini bar. The reception is very lively and the restaurants has delicious food and very hospitable staff. The hotel is a walk from the central bus station, a direct train to the airport and good public transport with only few stops to the city centre.

Dear M. S., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the restaurant and the public transport connetions. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Angela D. Families - Confirmed reviews ALL

The two rooms we had were comfortable, clean and perfect for our family. The staff across the entire hotel (especially Hunny on reception) were super friendly and helpful.

Dear Ms D., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your rooms, the comfort and the cleanliness. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Raymond Z. Solo - Confirmed reviews ALL

Very clean and modern. Very helpful and friendly staff and located only 600 meters from train station. Only disappointment was not having a movie or series channel in English.

Dear Mr Z., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the praise for the cleanliness, the design, the location and the staff, and also for your critique and suggestions on improvement ragarding the TV. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 2.0/5

Fraser M. Families - Confirmed reviews ALL

Focused on NO or cannot do rather than resolution No Sauna working No late check out offered across 4 room bookings Calls to reception unanswered multiple times

Dear Mr M., I would like to offer my sincere apologies for the problems with our customer service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

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Other web-users rate our hotel

  • 1,073 reviews 9.1/10 Location
  • 1,418 reviews 8.6/10 Room
  • 1,345 reviews 9/10 Service
  • 21 reviews 7.7/10 WiFi
  • 789 reviews 8.8/10 Breakfast
  • 702 reviews 9/10 Cleanliness
  • 382 reviews 9.6/10 Vibe
  • 229 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.