ibis Muenchen City

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ibis Muenchen City 2 stars

Customer review rating (ALL Rating) 4.4/5 984 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • In the heart of Munich city center and within walking distance of the city's attractions!

  • 213 air-conditioned rooms

  • Underground parking garage at the hotel

  • 24hr bar service

  • Six minutes walk to Munich main station

Hotel location

ibis Muenchen City

Dachauer Strasse 21
80335 MUENCHEN
Germany

  • S1 - S8:  S1 - S8 HAUPTBAHNHOF

  • U1, U2, U4, U5:  U1, U2, U4, U5 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By car

    A8 FROM STUTTGART At 7km / 4.35 miles

  • By car

    A9 FROM NÜNRBERG At 6km / 3.73 miles

  • By car

    A95 FROM GARMISCH At 5km / 3.13 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:48.144043, 11.559735

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

We serve drinks and refreshments, hot drinks and tasty snacks 24 hours a day. Please understand that our offer is limited due to the current situation.

Our accommodation(s)

ibis München City has 213 functional and comfortable hotel rooms to the last detail: Facilities include AC, desks, free wi-fi, TV with wide choice of Sky channels, and ibis Sweet Beds for optimal comfort.

Our guest reviews

Our guest reviews for
ibis Muenchen City

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  984 reviews

TripAdvisor Rating  4.0/5  2,312 reviews

Certificate of excellence 2022

Very helpful staff

Customer review rating 4.5/5

Rk Friends - Confirmed reviews ALL

Stayed at the Ibis Munich for three nights. The rooms were very clean and all staff were extremely helpful. The breakfasts were good value and prices were reasonable.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich City

Well maintained, nice staff and great location.

Customer review rating 5.0/5

Martin Couples - Confirmed reviews ALL

Excellent!

Dear Mr. G., Thank you for staying with us at Ibis München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Munich City

Average and very small

Customer review rating 3.0/5

Razvan Couples - Confirmed reviews ALL

Average and smaller than expected. Also, it really annoyed me when at the bar I couldn't pay with the card unless the transaction was bigger than 10 euros. It's 2022 and I'm still asked to pay cash.

Dear Mr. P., Thank you for your visit and for taking the time to review your stay at the Ibis München City. Above all we would like to apologise for not meeting your expectations in terms of room size. By way of explanation, our hotel was not opened as an Ibis hotel and therefore differs slightly from the standard Ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, Your team from the ibis Munich City

Sem ar condicionado.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel staff was very friendly and helpful and they deserved a better rating. Unfortunately, my problem with the stay was the air conditioning in the room which was not working on the first two nights making our sleep really uncomfortable.

Dear Mr. R., We are sorry that you were unable to have a restful night, and we sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. We assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and we would like to thank you for taking the time to review your stay at Ibis München City. We hope to welcome you as our guest again. Best regards, The team of the ibis Munich City

Well located

Customer review rating 4.5/5

Wayne J. Solo - Confirmed reviews ALL

Friendly greeting helpful staff located near the main station clean and comfortable bed

Dear Mr. J., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bed in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich City

good stay

Customer review rating 4.0/5

Greg C. Business - Confirmed reviews ALL

Great breakfast, room was a bit small, but OK

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich City

Good stay

Customer review rating 4.5/5

Mauro B. B. Couples - Confirmed reviews ALL

Its a good hotel and a great service but the localization is a little far from centre and the street its a little strange for me.

Dear Mr. Brago B., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich City

Great location, great value

Customer review rating 5.0/5

John H. Families - Confirmed reviews ALL

Family of 5 from England for Munich Springfest. Have stayed here before , great location for Hauptbahnhof , city centre and Thereisenweise. Good self service breakfast and pleasant bar. Friendly staff

Dear Mr. H., Thank you for taking the time to review your stay at Ibis München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis Munich City

Good stay

Customer review rating 4.0/5

Valeria Friends - Confirmed reviews ALL

Good balance between cost and services. Space reduced in the room, but always clean. There were wide choice for the breakfast. Just a negative point: one time the cleaning woman forgot the towels and when I called the reception the receptionist was not so kind.

Dear Ms. S., We are very pleased that you took the time to review your visit with us at Ibis Munich City. Thank you for your positive feedback, the nice remarks on the breakfast, and also for your critique regarding the house-keeping and the behaviour aof the employee at reception. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis München City

good breakfast

Customer review rating 4.0/5

Chu Business - Confirmed reviews ALL

Good location, easy to find. Nice and clean room The hot water is a bit strange, it shot extreme hot water every one min, other time the temperature is regular warm. Nice breakfast.

Dear Ms. Z., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich City

Good location

Customer review rating 4.0/5

Martin Y. Friends - Confirmed reviews ALL

The Hotel is well located, a little way out of town, it it clean, and the staff are friendly and helpful.

Dear Mr. D., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis München City, we are particularly appreciative. Therefore, on behalf of our entire team, we would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. The team of the ibis Munich City

Well located/ efficient/good breakfast/ quiet room

Customer review rating 5.0/5

Jean F. R. Business - Confirmed reviews ALL

overall very good and efficient

Dear Mr. R., Thank you for staying with us at Ibis München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for highest marks in nearly all categories, and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Munich City

Fitting

Customer review rating 4.0/5

Eve Friends - Confirmed reviews ALL

Could not check in first because of system issues so we had to check in in the evening, was a little unpleasant but very caring and nice people

Dear Ms. E., We are very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your positive review, the nice feedback on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and we will discuss it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Ibis Wien City

Only so so

TripAdvisor rating 3.0/5

187ralphm TripAdvisor review

Although I paid in advance in full the company took another 180 euros as a deposit. A deposit that you can normally use as bar bills etc. NOT HERE. To double the insult on the last day the company took another 180 euro for no reason reducing my cc limit by 360. I will NOT be using Ibis again The staff were excellent, breakfast super. The Room cleaner did not visit until the day we left even though we requested the waste bin changing.

Un professionell staff

Customer review rating 0.5/5

Khaled A. Families - Confirmed reviews ALL

Un qualified staff and poorly equipped rooms

Dear Mr. Abdelraham, We would like to offer our sincere apologies for the problems regarding the room and the behaviour of the staff. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We definitely do appreciate the fact that you took the time to review your stay at Ibis München City. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the ibis Munich City

Great Location

TripAdvisor rating 5.0/5

Amber S TripAdvisor review

It was within walking distance of the main train station and the downtown area. The rooms were nice and exactly what we expected, if not more. The staff was really friendly. My family had a great time staying there while we visited Munich.

Good stay

TripAdvisor rating 4.0/5

PeNor Business - TripAdvisor review

The Ibis Munich City is very well located very close to the main railway station. The renovations seem to have been completed since I was last there and the hotel has become a very pleasant place to stay. The staff are very helpful and professional and the room was a little above normal Ibis standards. The Internet was more than adequate and easy to use.

Excellent stay in Muenchen City

TripAdvisor rating 5.0/5

tassz TripAdvisor review

It was a perfect 3 nights stay in this hotel at the middle of August. The hotel is just a short walk from the center and the parking was also reasonable. The welcome pack was very well prepared, basically when I tried to ask something, it was already answered :). Danke schon :) Big thanks to the front desk staff. The breakfast setting was also OK and good choices. The sleeping, the beds were also good and the room in general, too. Should we come again to Munich this hotel is perfect for us.

Nice hotel and great service

TripAdvisor rating 5.0/5

Etienne V Friends getaway - TripAdvisor review

Good hotel located near the city center (via tram 4 stops) Room was nice and clean. Bathroom was a bit small but also clean. Service was great. I have a food allergy (lactose) and the staff helped me in getting soya yoghurt and oat milk for breakfast.

Very well

TripAdvisor rating 5.0/5

Agnes C TripAdvisor review

Very closed to every thing. I was lucky I had a huge room not on the street, so very quiet. I kept the windows open while sleeping. The hotel is very clean. The team is really concerned with the protective measures against the Covid.

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