Mercure Hotel Munich Olympiapark 3 stars

Customer review rating (ALL Rating) 4.4/5 785 reviews

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Description

Hotel extras

  • You can reach your event or concert at the Munich Olympiapark in just 5 minutes

  • 15 minutes from Munich city center.

  • A good night's sleep guaranteed thanks to the latest sleep concept - Mercure Great Bed

  • SAP Garden - Munich's modern arena for ice hockey & basketball games - is 2 km away

  • Charming atmosphere in a historic building

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Olympiapark

Leonrodstrasse 79
80636 MUNICH
Germany

GPS:48.158507, 11.545118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

OLYMPBAR

The Olympbar has Wi-Fi access and seating for 16 people. A popular meeting place at any time of the day or night, it is the perfect spot to wind down after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  785 reviews

TripAdvisor Rating  3.8/5  735 reviews

Poor experience

TripAdvisor rating 2.0/5

Abs D TripAdvisor review

Terrible guest service. The woman at the front desk on a Saturday morning breaks away from helping me with an accessibility issue to answer the phone and then spend more than 5 minutes on the call with the other guest while I stand and wait. When I complain about that, she shrugs. When I say that I am a Gold member, she shrugs again and says: "Everybody is a gold member." So much for benefits. I say her poor service is making me reconsider a 17 night booking at a Mercure in Kyoto, Japan. She shrugs. I just cancelled that booking of 17 nights and will look for better. The shower stalls have serious issues with accessibility, it is a big step DOWN out of the shower onto the bathroom floor, no grab bars to help, no anti-slip mat. If you have knee troubles or other accessibility issues, don't stay here. The paint in the bathroom is peeling. The radiators are rusty. The lighting is poor. We were warned off the breakfast, which costs 22 euros a head, and went to the cafe beside the hotel, which was cheaper and better. The location was good for transport and the room was spacious. Those are the plus points. However, overall, poor value for money. Not likely to stay here again.

Customer review rating 4.5/5

Shirley A. Couples - Confirmed reviews ALL

Arrived early & was able to checkin early, this was greatly appreciated so that we could get to the Christmas markets. Room was satisfactory for our two night stay, the bed was extremely comfortable. Tram stop located nearby. We had breakfast on one morning only, this cost €22 per person there was plenty of choice & good quality

Dear Shirley A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated the early check-in, comfortable bed, and the convenient location near the tram stop. It is wonderful to know that you enjoyed the breakfast options and quality. We hope to welcome you back on your next visit to Munich. Best regards, Mercure Hotel Muenchen am Olympiapark

Customer review rating 4.0/5

Maria O. Business - Confirmed reviews ALL

Comfortable stay, spacy room and bathroom. Breakfast of a decent quality.

Dear Maria, Thank you for your positive feedback. We are pleased to hear that you enjoyed your comfortable stay and appreciated the spacious room and bathroom, as well as the quality of our breakfast. Best regards, Mercure Hotel Muenchen am Olympiapark

Customer review rating 4.0/5

Gheorghe R. Couples - Confirmed reviews ALL

It is ok

Dear Gheorghe, Thank you for your feedback. We are pleased to hear that you appreciated our location. We strive to provide a satisfactory experience for all our guests and value your input. Goodbye, Mercure Hotel Muenchen am Olympiapark

Customer review rating 4.5/5

Maria S. Solo - Confirmed reviews ALL

The receptionist was very nice, the hotel was well placed and everything was clean. I wish it were possible to make it completely dark in the room but it wasn’t a big inconvenience. The curtains still let in a lot of light. Other than that I was very happy with the hotel

Dear Maria, Thank you for taking the time to share your positive feedback. We are pleased to hear that you found our rooms clean and our staff friendly. Your comment regarding the curtains has been noted, and we appreciate your understanding. We strive to provide a comfortable environment for all our guests. Thank you once again for your kind words. We look forward to welcoming you back in the future. Best regards, Mercure Hotel Muenchen am Olympiapark

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Other web-users rate our hotel

  • 318 reviews 8.8/10 Location
  • 482 reviews 6.7/10 Room
  • 363 reviews 9/10 Service
  • 10 reviews 0/10 WiFi
  • 258 reviews 5.1/10 Comfort
  • 186 reviews 8.6/10 Cleanliness
  • 165 reviews 7.6/10 Breakfast
  • 84 reviews 8.2/10 Vibe

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