25hours Hotel Munich The Royal Bavarian 4 stars

Customer review rating (ALL Rating) 4.4/5 148 reviews

25hours Hotel Munich The Royal Bavarian - Image 1
25hours Hotel Munich The Royal Bavarian - Image 2
25hours Hotel Munich The Royal Bavarian - Image 3
25hours Hotel Munich The Royal Bavarian - Image 4
Bahnhofplatz 1, 80335 MUNICH, Germany

Description

Hotel extras

  • Restaurant NENI

  • Boilerman Bar

  • Free sauna

  • Free fitness room

  • Free high-speed WIFI

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Medium

Photo out of - Medium

The 18sqm Medium rooms are a great place to relax after a long day in the city. Equipped with a queen-size bed, they offer enough space for two.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

The Large rooms offer enough space and comfort for a longer stay in the city. These rooms overlook the city or the quiet courtyard.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With a generous size of 30sqm, the extra-large rooms offer enough space for an extended stay in Munich. There is enough space for an extra bed.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Peacock Suite

Photo out of - Peacock Suite

The generous Peacock Suite is a haven of well-being. Equipped with a bathtub, rain shower and king size bed, it is the ideal choice for special occasions.

Max. number of persons
3
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

25hours Hotel Munich The Royal Bavarian

Bahnhofplatz 1
80335 MUNICH
Germany

GPS:48.139724, 11.561639

Telephone
Fax +49 89 904001555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 165 rooms
  • 4 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet

Business

6 Meeting rooms

Business Center

  • Self service business center

Well-being

Sauna

  • On site
  • Sauna room

NENI

Photo out of - NENI

NENI is the Molcho family's culinary concept. At NENI, everything revolves around the sharing of dishes, passion and zest for life.The restaurant serves an eclectic brand of Middle Eastern cuisine, coupled with regional influences

Cooking style
Other cooking style
Capacity
60
Accessibility
Accessible service
Bahnhofplatz 1, 80335 Munich, Germany
Telephone +49 89 904001561
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

NENI is the Molcho family's culinary concept. At NENI, everything revolves around the sharing of dishes, passion and zest for life.The restaurant serves an eclectic brand of Middle Eastern cuisine, coupled with regional influences

Aperitivo Bar

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

The focus of our Aperitivo Bar is on "day drinking". We serve refreshing drinks and delicious hot and cold snacks. There are also coffee and tea in different variations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  148 reviews

Customer review rating 4.0/5

Agung C. Business - Confirmed reviews ALL

Dear Mr. C., Thank you very much for sharing your feedback and for choosing the 25hours Hotel Munich The Royal Bavarian for your stay in Munich. We are delighted to hear that you enjoyed our central location, the convenient access to public transportation, our breakfast selection and the cleanliness of your room. It is wonderful to know that you had such a positive experience with our team and that, as an ALL Accor Gold member, you felt well taken care of. Thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to Munich and to our hotel on your next visit! Warm regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 2.5/5

Katielynn R. Families - Confirmed reviews ALL

Dear Ms. R., Thank you for taking the time to share such detailed feedback with us. We sincerely regret that your stay fell so far short of your expectations, especially as you arrived with such positive recommendations of our hotel. First and foremost, please accept our sincere apologies for the way the room discrepancy was communicated and handled at check-in. The comments you describe are certainly not reflective of the level of professionalism and hospitality we expect from our team. We fully recognize the important role travel advisors play as valued partners, and we are truly sorry that you were made to feel otherwise. We also regret that the room arrangements did not meet your expectations and that we failed to find a suitable solution regarding the bathroom privacy in the second room. Your feedback highlights important areas where we need to improve, both in our communication and in how we respond to our guests' individual needs. We are equally sorry that assistance with your luggage was not available upon arrival, adding to an already disappointing experience. On a positive note, we are delighted that you enjoyed our breakfast and the service provided by our breakfast team. We will gladly share your kind words with them. Please rest assured that we take your comments very seriously and will share them with our management team for a thorough review and appropriate follow-up with the departments concerned. We would genuinely appreciate the opportunity to speak with you personally and learn more about your experience. We would also welcome the chance to rebuild your confidence in our hotel and in our partnership with travel advisors. Thank you again for your honest feedback. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 3.5/5

Mariska N. Business - Confirmed reviews ALL

Dear Ms N., Thank you for taking the time to share your feedback and for choosing to stay with us again. We’re pleased that you appreciate our convenient location and that you particularly enjoyed the food and service at NENI. Your kind words about the restaurant team will certainly be passed on. However, we are sorry to hear that your recent experience did not meet the standards you have come to expect from 25hours. Your comments regarding the condition of the hotel and housekeeping, especially the dirty cups left uncleared in your room, are concerning and will be shared with the relevant teams for review. We also regret that you did not feel properly recognised as an ALL Gold member and that the welcome drink and welcome amenity were not offered. We understand that recognition and appreciation are important parts of the membership experience, and we are sorry that we fell short on this occasion. Thank you for your continued trust and for bringing these points to our attention. We hope to have the opportunity to restore your confidence in us during a future stay. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.5/5

Andre J. Couples - Confirmed reviews ALL

Dear Mr J., Thank you for sharing your feedback and for choosing 25hours Hotel The Royal Bavarian for your stay. We’re pleased that you appreciated our convenient location near the main train station, as well as the breakfast selection and the service provided by our team. We also appreciate your positive ratings for the check-in and check-out experience. At the same time, we are sorry that the value for money did not meet your expectations. Your feedback is important to us and will be taken into consideration as we continue to review the guest experience we offer. Thank you for your loyalty as an ALL Silver member. We hope to have the pleasure of welcoming you back to Munich. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.5/5

Patrice T. Couples - Confirmed reviews ALL

Dear Patrice, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our distinctive design and convenient location near Munich Central Station. We’re sorry, however, that your stay did not fully meet your expectations. We understand your disappointment regarding the missing welcome amenity as an ALL Platinum member, and we appreciate you bringing this to our attention. Your comments on the room size and the surroundings of the hotel are also noted. We understand how important it is to feel comfortable and at ease throughout your stay. Thank you for your honest feedback and for your loyalty as an ALL Platinum member. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Dear Mr. C., Thank you very much for sharing your feedback and for choosing the 25hours Hotel Munich The Royal Bavarian for your stay in Munich. We are delighted to hear that you enjoyed our central location, the convenient access to public transportation, our breakfast selection and the cleanliness of your room. It is wonderful to know that you had such a positive experience with our team and that, as an ALL Accor Gold member, you felt well taken care of. Thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to Munich and to our hotel on your next visit! Warm regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 2.5/5

Katielynn R. Families - Confirmed reviews ALL

In full transparency, I was extremely disappointed with this stay, especially given how highly recommended this hotel came. Upon check-in, we were informed that our room type was different from what we had originally booked. Ultimately, the room discrepancy itself was not my biggest concern — it was how the situation was handled. The front desk agent stated, "Your travel agent booked it wrong and booked third party." What the agent did not realize is that I am the travel advisor, and the reservation was made through a tour operator. As a travel advisor, I find this response incredibly unprofessional and concerning. Had one of my clients been spoken to this way, I would immediately reconsider recommending this property and share my experience with my industry connections. Travel advisors are not your enemies or your competition. We are your business partners. We actively recommend your properties, bring you business, and trust your teams to take care of our clients. Speaking negatively about a travel advisor to a guest, especially without understanding the booking circumstances, is completely unacceptable. I sincerely hope this experience results in additional training for your front desk team regarding professionalism, guest relations, and the value of travel advisor partnerships. Beyond the check-in experience, we ultimately paid for an upgrade, yet both rooms were disappointing. Our room was an accessible room, which resulted in a sink located within the sleeping area. While I understand the purpose of accessible accommodations, this layout was inconvenient for our needs. At that point, I was simply too frustrated with the front desk experience to continue advocating for a different room. Additionally, our second room (another two females) featured a see-through shower that created an uncomfortable lack of privacy. When this concern was brought to your team, no reasonable solution was offered. Overall, this experience fell significantly short of expectations. What should have been a wonderful stay at a highly recommended property turned into a series of disappointments, made worse by the lack of professionalism and willingness to resolve concerns. As both a guest and an industry partner, I expected better. I hope management takes this feedback seriously, particularly regarding how your team communicates about and treats the travel advisors who support your business.

Dear Ms. R., Thank you for taking the time to share such detailed feedback with us. We sincerely regret that your stay fell so far short of your expectations, especially as you arrived with such positive recommendations of our hotel. First and foremost, please accept our sincere apologies for the way the room discrepancy was communicated and handled at check-in. The comments you describe are certainly not reflective of the level of professionalism and hospitality we expect from our team. We fully recognize the important role travel advisors play as valued partners, and we are truly sorry that you were made to feel otherwise. We also regret that the room arrangements did not meet your expectations and that we failed to find a suitable solution regarding the bathroom privacy in the second room. Your feedback highlights important areas where we need to improve, both in our communication and in how we respond to our guests' individual needs. We are equally sorry that assistance with your luggage was not available upon arrival, adding to an already disappointing experience. On a positive note, we are delighted that you enjoyed our breakfast and the service provided by our breakfast team. We will gladly share your kind words with them. Please rest assured that we take your comments very seriously and will share them with our management team for a thorough review and appropriate follow-up with the departments concerned. We would genuinely appreciate the opportunity to speak with you personally and learn more about your experience. We would also welcome the chance to rebuild your confidence in our hotel and in our partnership with travel advisors. Thank you again for your honest feedback. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 3.5/5

Mariska N. Business - Confirmed reviews ALL

I've stayed before and its a convenient location but the hotel is showing sigh of deterioration

Dear Ms N., Thank you for taking the time to share your feedback and for choosing to stay with us again. We’re pleased that you appreciate our convenient location and that you particularly enjoyed the food and service at NENI. Your kind words about the restaurant team will certainly be passed on. However, we are sorry to hear that your recent experience did not meet the standards you have come to expect from 25hours. Your comments regarding the condition of the hotel and housekeeping, especially the dirty cups left uncleared in your room, are concerning and will be shared with the relevant teams for review. We also regret that you did not feel properly recognised as an ALL Gold member and that the welcome drink and welcome amenity were not offered. We understand that recognition and appreciation are important parts of the membership experience, and we are sorry that we fell short on this occasion. Thank you for your continued trust and for bringing these points to our attention. We hope to have the opportunity to restore your confidence in us during a future stay. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.5/5

Andre J. Couples - Confirmed reviews ALL

Original

Dear Mr J., Thank you for sharing your feedback and for choosing 25hours Hotel The Royal Bavarian for your stay. We’re pleased that you appreciated our convenient location near the main train station, as well as the breakfast selection and the service provided by our team. We also appreciate your positive ratings for the check-in and check-out experience. At the same time, we are sorry that the value for money did not meet your expectations. Your feedback is important to us and will be taken into consideration as we continue to review the guest experience we offer. Thank you for your loyalty as an ALL Silver member. We hope to have the pleasure of welcoming you back to Munich. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.5/5

Patrice T. Couples - Confirmed reviews ALL

The hotel itself was okay, although the room felt a bit cramped for a couple with two large luggages. We loved the quirky theme & design. Although we were a Platinum member, no welcome amenity was provided, which was quite disappointing. I think the main selling point is how close the hotel is to Münich Hbf. Other than that I can’t say much about it. There were also some shady-looking people sitting in front of the hotel area, which could feel pretty concerning if you’re a female solo traveller.

Dear Patrice, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our distinctive design and convenient location near Munich Central Station. We’re sorry, however, that your stay did not fully meet your expectations. We understand your disappointment regarding the missing welcome amenity as an ALL Platinum member, and we appreciate you bringing this to our attention. Your comments on the room size and the surroundings of the hotel are also noted. We understand how important it is to feel comfortable and at ease throughout your stay. Thank you for your honest feedback and for your loyalty as an ALL Platinum member. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.0/5

Mark D. Couples - Confirmed reviews ALL

See above.

Dear Mr D., Thank you for sharing your feedback. We’re pleased that you enjoyed our hotel and its fantastic location, but we sincerely regret that your experience with our team and, in particular, the billing process at check-out fell short of your expectations. We understand how frustrating it must have been to have your room confirmed as prepaid at both check-in and check-out, only to be charged again without prior communication. Please accept our apologies for the confusion and inconvenience this caused. We take your comments regarding our check-in and check-out procedures seriously and will share your feedback with the relevant team for review. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother and more positive experience on a future visit. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 4.0/5

Tsungyueh L. Business - Confirmed reviews ALL

The decor is exquisitely designed with a distinctive and memorable style.

Dear Mr L., Thank you for sharing your feedback with us. We’re delighted that you appreciated our convenient location and distinctive interior design. It’s wonderful to hear that the design made such a memorable impression on you. We’re also pleased that our team, check-out process, and Wi-Fi met your expectations. We appreciate your feedback regarding value for money and will keep it in mind as we continue to refine the guest experience. We hope to have the pleasure of welcoming you back to 25hours Hotel The Royal Bavarian on your next visit to Munich. Best regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 3.5/5

Marc L. Business - Confirmed reviews ALL

Nice hotel and nice room, convenient location and good to have Neni restaurant and bar inside. BUT 1° Lack of flexibility : impossible to get something to eat at Neni before 12H00 2° I was charged for 3 breakfast even if I took only 2, as I had to leave early the last day. I have been said at check out this is automatic for the duration of the stay, I was not told so at arriving. This is forced sale, and I am not even sure this is legal. Anyway a good reason not to come back, ever, as I said to the receptionist who did not care.

Dear Mr L., Thank you for taking the time to share your detailed feedback. We’re pleased that you appreciated our central location, comfortable rooms, distinctive interior design, and the convenience of having NENI restaurant and bar within the hotel. We’re sorry to learn that certain aspects of your stay did not meet your expectations. We understand your concerns regarding the breakfast arrangements and the availability of food at NENI before noon. Clear communication about booking conditions and a welcoming, attentive service are important to us, and we regret that your experience in these areas left you disappointed. We also appreciate your comments regarding the interaction with our reception team. Your feedback is valuable to us as we continuously work to improve the service we provide to our guests. Thank you again for your honest feedback. We wish you all the best for your future travels. Kind regards, Your 25hours Hotel The Royal Bavarian Team

Customer review rating 5.0/5

Katharina G. Business - Confirmed reviews ALL

I loved staying here. I liked the atmosphere, the proximity to the Hbf and the design. The bed was comfortable, the shower was great and I loved the Bavarian touch to the room.

Dear Katharina, Thank you so much for your wonderful review! We are delighted to hear that you loved your stay with us and enjoyed our cosy atmosphere, distinctive design, and convenient location near Munich Central Station. It is especially lovely to know that you appreciated the comfortable bed, the great shower, and the Bavarian touches that make our rooms unique. Thank you for choosing 25hours Hotel Munich The Royal Bavarian. We truly appreciate your kind words and hope to welcome you back for another memorable stay soon! Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 2.5/5

Leanne H. Couples - Confirmed reviews ALL

Marginal

Dear Leanne, Thank you for taking the time to share your feedback with us. We are pleased that you appreciated our convenient location, but we sincerely regret that other aspects of your stay did not meet your expectations. We are particularly sorry that you experienced a lack of support from our reception team, difficulties with the in-room coffee facilities and room service, and a long wait at check-out. This is certainly not the level of attentive and helpful service we strive to provide. We also understand your concerns regarding the practicality of the room amenities and the overall value for money. Your feedback is important to us, and we will share your comments with the relevant teams to review where improvements can be made. We regret that we did not provide you with the experience you deserved, especially as a valued ALL Diamond member. We hope you might consider giving us another opportunity to offer you a more welcoming and seamless stay. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 4.5/5

Triin O. Business - Confirmed reviews ALL

This hotel has its own special charm and character. The stylish and interesting interior, convenient location near the central railway station, friendly staff, and plentiful breakfast made for a wonderful stay. I would gladly stay here again.

Customer review rating 0.5/5

Mohamed A. Friends - Confirmed reviews ALL

Unfortunately, a very disappointing stay at 25hours Hotel Munich The Royal Bavarian. Jihan at reception was supportive and helpful, but overall the service was poor. The room was dusty and inadequately cleaned, staff were often rude, water was difficult to obtain, and the complimentary minibar was refilled only once during our three-night stay despite repeated requests. As an Accor Gold member, I expected a much higher standard. This experience was far below expectations and disappointing for the Accor brand.

Dear Mohamed, Thank you for taking the time to share such detailed feedback regarding your stay with us. We sincerely regret that your experience fell so far short of your expectations. Please accept our apologies for the issues you encountered with the cleanliness of your room, the replenishment of the minibar, and the difficulties in obtaining drinking water. We also regret that you felt let down by the service provided by several members of our team. This is certainly not the level of hospitality we strive to deliver. As an ALL Accor Gold member, you should feel valued and well taken care of throughout your stay. We are sorry that we did not provide the attentive service and comfort you expected. Your concerns regarding housekeeping standards, the handling of guest requests, and the communication of our service and sustainability practices are taken seriously and will be shared with the relevant teams for review. We are particularly pleased to hear that Jihan at reception was supportive and helpful. We will gladly pass on your recognition, while acknowledging that the positive assistance of one team member does not make up for the other shortcomings you experienced. We understand that a simple apology cannot undo the frustration caused during your three-night stay. Your feedback highlights important areas in which we need to improve, and we regret the negative impression this has left of our hotel and the Accor brand. Thank you again for bringing these matters to our attention. We sincerely hope to have the opportunity to restore your confidence in us in the future. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 5.0/5

Ole R. Families - Confirmed reviews ALL

Super location in relation to München Hbf. - Interesting Interior of the hotel, room and restaurant NENI - decoration in best style of "Saving the planets resources". Professional staff with a friendly smile and european humor! A hotel with charm and friendly atmosphere.

Dear Ole, Thank you so much for your wonderful review and for describing our hotel as a charming place with a friendly atmosphere! We are delighted that you enjoyed our convenient location near Munich Central Station, our distinctive interior design, and the unique atmosphere of NENI. It is especially rewarding to know that our approach to sustainability and our carefully curated design details made such a positive impression on you. Your kind words about our professional and friendly team, including our European sense of humour, brought a smile to our faces. We are thrilled that you and your family had such an enjoyable stay with us. Thank you for recommending our hotel. We look forward to welcoming you back to 25hours Hotel Munich The Royal Bavarian on your next visit to Munich! Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 5.0/5

Peter C. Friends - Confirmed reviews ALL

We were returning visitors to Munich. The 25 hours hotel was a great base for us

Customer review rating 3.0/5

Michelle A. Business - Confirmed reviews ALL

The location and room was lovely but the gym had one piece of equipment and the sauna area didn't have any water to drink. I asked for the coffee station and assumed it would be topped up each day but had to call twice to get coffee and then coffee filters and milk set up - I realise I sound like I'm moaning here but for £600 a night I would have expected a bit more...

Dear Michelle, Thank you for taking the time to share your feedback and for your loyalty as an ALL Accor Gold member. We are pleased to hear that you enjoyed our location and your room, as well as our breakfast selection and Wi-Fi. However, we sincerely regret that several aspects of your stay did not meet your expectations, particularly considering the rate you paid. Please accept our apologies for the inconvenience caused by the limited gym equipment, the lack of drinking water in the sauna area, and the repeated requests needed to have your in-room coffee station replenished. We understand that these details make a difference to the overall guest experience, and you should not have had to follow up multiple times to receive these essentials. We also understand your disappointment regarding the early departure and the inability to obtain a refund. While we appreciate that you recognise this may not have been directly within our control, we are sorry that it added to your overall frustration. Your feedback is valuable to us, and we will share your comments with the relevant teams to review where improvements can be made. We regret that we did not deliver the level of comfort and service you expected and deserved. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and seamless experience. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 3.0/5

Xavier M. Solo - Confirmed reviews ALL

Hotel is nice but expensive and no vibes. Almost asking 50 Euro for early check in while you pay already 572 for a 4 stars....

Dear Xavier, Thank you for taking the time to share your detailed feedback with us. We are pleased that you appreciated our hotel's location, but we sincerely regret that your overall experience did not meet your expectations. We understand your disappointment regarding the early check-in fee, particularly considering the room rate you paid. While early check-in is subject to availability and may incur an additional charge, we appreciate your perspective on the value offered. We are especially sorry to learn that the cleanliness of your room fell short of our standards. Please accept our apologies for this oversight. We also regret that you felt our team and the overall atmosphere did not reflect the distinctive 25hours spirit you were expecting. Creating a welcoming, vibrant, and individual experience is an important part of our identity, and your comments highlight areas where we need to improve. Your feedback is valuable to us, and we will share it with the relevant teams to help us enhance both our service and our guests' overall experience. We regret that we did not deliver the experience you had hoped for and would appreciate the opportunity to welcome you back for a more positive stay in the future. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 2.5/5

Thomas B. Families - Confirmed reviews ALL

Although well located near the train terminal and trams the hotel was not a good value for the money.

Dear Thomas, Thank you for taking the time to share your detailed feedback with us and for your loyalty as an ALL Accor Gold member. We are pleased that you appreciated our convenient location and the attentive service provided by our restaurant team, particularly during your second morning. However, we sincerely regret that several aspects of your stay did not meet your expectations. Please accept our apologies for the condition and cleanliness of your bathroom, as well as the low shower water pressure and difficulty regulating the water temperature. These are important aspects of guest comfort, and we understand your disappointment. We are also sorry that the welcome at reception did not reflect the warm and attentive service you should expect from us. Your comments regarding the overall condition of the hotel and the value for money are equally important to us. We will share your feedback with the relevant teams so that these concerns can be reviewed and addressed. Thank you again for your honest feedback. We regret that we fell short of providing the experience you deserved and hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, Your 25hours Hotel Munich The Royal Bavarian Team

Customer review rating 4.5/5

Michael D. Couples - Confirmed reviews ALL

The location was superb, easy walking distance to the train, Old Town, and Oktoberfest Fair grounds. Staff were friendly and accommodating and recommended a great place for dinner. Breakfast was delicious! Overall atmosphere of the hotel was beautiful.

Dear Mr. D., Thank you for sharing your experience with us! We’re delighted that you enjoyed your stay and that our location made it easy to explore Munich and the Oktoberfest. It’s also wonderful to hear that our team could make your stay even more enjoyable with a dinner recommendation, and that you liked the breakfast and the atmosphere of the hotel. Thank you as well for pointing out the Wi-Fi speed. We appreciate the honest feedback and will share it with our team, as a reliable connection is an important part of a comfortable stay. We hope to have the pleasure of welcoming you back to Munich and the 25hours soon! Warm regards, Hanna Zub Operations Manager 25hours Hotel The Royal Bavarian

Customer review rating 5.0/5

Alexander H. Business - Confirmed reviews ALL

I adore the service at the breakfast and small gestures such as a room upgrade

Dear Mr. H., Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and, in particular, the warm and attentive service from our breakfast team. It’s great to know that the little details, such as the room upgrade, helped make your stay even more enjoyable. Creating those special moments for our guests is something we truly value. We hope to have the pleasure of welcoming you back to the Royal Bavarian on your next visit to Munich. Warm regards, Hanna Zub Operations Manager 25hours Hotel The Royal Bavarian

Customer review rating 4.5/5

Micaela B. Couples - Confirmed reviews ALL

Within walking distance to Munchen Hbf and Marienplatz. Our room was spacious and I liked the unique vintage design of the room. The hotel also has the convenience of the NENI restaurant downstairs, where we ate our dinner and breakfast.

Dear Ms. B., Thank you very much for your lovely review! We’re delighted that you enjoyed the spaciousness and individual character of your room and that our location made exploring Munich so convenient. It’s also wonderful to hear that you took the opportunity to enjoy both breakfast and dinner at NENI during your stay. We’re glad having the restaurant right in the hotel added to your experience. We hope you had a memorable time in Munich and would be delighted to welcome you back to the Royal Bavarian on a future visit. Warm regards, Hanna Zub Operations Manager 25hours Hotel The Royal Bavarian

Other web-users rate our hotel

  • 661 reviews 9.1/10 Location
  • 729 reviews 6.6/10 Room
  • 539 reviews 7.7/10 Service
  • 6 reviews 3.8/10 WiFi
  • 372 reviews 9.2/10 Vibe
  • 327 reviews 5.1/10 Comfort
  • 292 reviews 9/10 Breakfast
  • 229 reviews 6.7/10 Amenities

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