Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 4,039 reviews

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Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • Family-friendly suites and child-friendly offers for unforgettable moments at Sofitel

  • Pure relaxation: experience the spa, sauna, and unique spiral pool at Sofitel

  • 20 elegant meeting rooms with state-of-the-art equipment for up to 800 guests

  • French art de vivre meets Bavarian flair, a unique luxury hotel experience

Our accommodation(s)

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Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,039 reviews

Customer review rating 3.5/5

Benjamin M. Couples - Confirmed reviews ALL

Overall the service level at the hotel was fantastic everyone at the front desk was great. The food at the restaurant was phenomenal and the breakfast was good, but would say it was very busy and not the most relaxing breakfast. In our room, the A/C was not working upon entering the first night and the room was really warm, we thought maybe the AC was turned off but had to get maintenance to look at it the second night of the stay. Luckily they were able to fix it and the room was much more comfortable the second night. I would additionally like to flag for you all the bathroom had a very strong mold/mildew smell that should be investigated.

Bonjour Benjamin M., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. We are pleased to hear that you found our service level exceptional and enjoyed the culinary offerings at our restaurant and breakfast. Your kind words about our front desk staff are greatly appreciated, and I will ensure they are recognized for their efforts. I sincerely apologize for the inconvenience you experienced with the air conditioning in your room upon your arrival. It is our policy to ensure that all amenities are in perfect working order prior to guest check-in, and I regret that we fell short in this instance. I am glad to know that our maintenance team was able to resolve the issue swiftly, allowing you to enjoy a more comfortable stay on your second night. Regarding the odor you mentioned in the bathroom, I appreciate you bringing this to our attention. Cleanliness and comfort are of utmost importance to us, and we will certainly investigate this matter further to ensure that our standards are being upheld. Your input is invaluable in helping us to improve our services and facilities. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back to Sofitel Munich Bayerpost in the future, where we aim to provide an even more enjoyable experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Mark C. Couples - Confirmed reviews ALL

Clean, comfortable and well placed in town.

Bonjour Mark C., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be nicely appointed, clean, and comfortable, as well as conveniently located. Your feedback is invaluable in helping us maintain our high standards and provide a memorable experience for all our guests. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Carolyn S. Business - Confirmed reviews ALL

Nothing additional to add. Wish it were more than one night!

Bonjour Carolyn S., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed our central location, the comfort of your sleeping room, and the service provided by our team. Your feedback is greatly appreciated, and we hope you will consider returning for a longer stay in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Andrew W. Business - Confirmed reviews ALL

The hotel reservation staff, especially Dorothee and Sylwia were very kind and helpful accommodating my family on a business trip.

Bonjour Andrew W., Thank you for your kind words regarding our staff, particularly Dorothee and Sylwia. It is heartening to know that their helpfulness contributed positively to your family's stay during your business trip. At Sofitel Munich Bayerpost, we strive to provide exceptional service, and your feedback reaffirms our commitment to our guests. We hope to welcome you back in the future for another pleasant experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Fabienne M. Solo - Confirmed reviews ALL

Beautiful building, nicely decorated room, comfortable bed

Bonjour Fabienne M., Thank you for sharing your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed our beautiful building and the decor of your room, as well as the comfort of your bed. It is our aim to provide a memorable stay, and your feedback serves as a wonderful affirmation of our efforts. Best Regards, Emiel van Dijk General Manager

Other web-users rate our hotel

  • 1,550 reviews 9.1/10 Location
  • 2,230 reviews 7/10 Room
  • 2,710 reviews 8.3/10 Service
  • 15 reviews 4.8/10 WiFi
  • 992 reviews 7.9/10 Breakfast
  • 890 reviews 6.3/10 Comfort
  • 632 reviews 6.5/10 Cleanliness
  • 386 reviews 4.5/10 Value

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