Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.4/5 3,650 reviews

Best price
guarantee
Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
Sofitel Munich Bayerpost - Image 3
Sofitel Munich Bayerpost - Image 4
Bayerstrasse 12, 80335 MUNICH, Germany

Description

Hotel extras

  • Ideal for solo travellers, couples and families.

  • Listed hotel building with a modern touch

  • Unique suites in creative colours

  • The hotel is located next to the main train station and close to Marienplatz.

  • Green Key Certification

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Telephone
Fax +49 89 599481000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,650 reviews

TripAdvisor Rating  4.5/5  5,076 reviews

Certificate of excellence 2024

Horrible room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Small bathroom, no facilities like body lotion - a totally different room than my colleagues terrible experience

Bonjour Ms. M., Thank you very much for your visit and for taking the time to tell us about your experience at Sofitel Munich Bayerpost. We regret that your experience with your room and the facilities did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk General Manager

Beautiful Hotel

Customer review rating 5.0/5

Jts Business - Confirmed reviews ALL

Sofitel is a lovely hotel in a beautiful city. Room was enormous, well stocked with amenities and high-end products. Breakfast buffet is delicious and cares for every preference. Would return in a heartbeat..

Bonjour Ms. S., Thank you for staying with us at Sofitel Munich Bayerpost and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category, and the positive remarks on the room and the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk General Manager

A quiet island in the middle of the city

Customer review rating 4.5/5

Jm Business - Confirmed reviews ALL

Reception was not as welcoming as it could be - a bit warmer and genuine would be helpful - only one reception desk was manned (4.30pm??) - which could have explained this coolness. The room was well proportioned and comfortable, especially the bed. It was also spotlessly clean. We ate in the restaurant and the service and food was excellent and reasonable value.

Bonjour Mr. M., I am very pleased that you took the time to review your visit with us at Sofitel Munich Bayerpost. Thank you for your positive remarks on the room, and also for your critique and suggestions on improvement regarding the reception service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk General Manager

Excellent hotel with great location

TripAdvisor rating 5.0/5

tiramisu_life Couples - TripAdvisor review

We stay in Room 623 for 5 nights. It’s a room with view of sky (since it’s right below the attic) with a nice bathroom and heated bathroom flooring. The hotel is just located next to Central Munich train station and within walking distance to shopping district, sights and restaurants. Staff from reception, concierge, housekeeping to restaurant at the hotel are all very professional and helpful. Breakfast box (a huge bag x2) was arranged for us on departure as we had to catch a morning flight out. Would strongly recommend.

Comfort and great food

Customer review rating 4.5/5

Mr. O. Business - Confirmed reviews ALL

Great location, amazing food, comfort in the rooms; great for conferences.

Bonjour Ms. ROMERO O., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,564 reviews 9/10 Location
  • 2,223 reviews 7.1/10 Room
  • 2,533 reviews 7.9/10 Service
  • 15 reviews 8.3/10 WiFi
  • 945 reviews 8/10 Breakfast
  • 896 reviews 6.4/10 Comfort
  • 585 reviews 6.5/10 Cleanliness
  • 394 reviews 4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.