Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 4,097 reviews

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Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • Family-friendly suites and child-friendly offers for unforgettable moments at Sofitel

  • Pure relaxation: experience the spa, sauna, and unique spiral pool at Sofitel

  • 20 elegant meeting rooms with state-of-the-art equipment for up to 800 guests

  • French art de vivre meets Bavarian flair, a unique luxury hotel experience

Our accommodation(s)

Book this hotel
Room 1

A modern take on Munich bohemia in the 1920s: relaxed yet opulent design with leather, brass and stained glass radiates pure joie de vivre. Enjoy refined comfort with the leather armchair, Sofitel MyBed and rain shower.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 3 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x Joinable bed(s)
  • Views: City View or Courtyard View

A symbiosis of retro charm and modern style, with leather armchairs, warm color accents and stained glass. Let the 1920s spirit of our Luxury rooms inspire you, then unwind after a long day in your comfortable Sofitel MyBed.

  • Views:

    City View or Courtyard View or Garden View

Max. number of persons
3
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

JUNIOR SUITE - SPACIOUS, FAMILY-FRIENDLY ROOM

Elegant color combinations, a spacious seating area and spa bath with tub and rain shower create a relaxing retreat. Enjoy restful nights in the Sofitel MyBed with pillow menu and fresh coffee, incl. a luxurious 1.60 m sofa bed for two adults.

  • Views:

    City View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

EXECUTIVE JUNIOR SUITE - Bright Corner Suite

Our spacious corner suite with four windows, cozy seating area, bright workspace, and natural stone wellness bathroom with bathtub and separate rain shower offers ample space to unwind, incl. a luxurious 1.60 m sofa bed for two adults.

  • Views:

    City View or Historic side view or Patio

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

PRESTIGE SUITE - MODERN LOFT STYLE

Our cool, modern two-story loft suite in Munich features a breathtaking 17-foot ceiling, retro chic design, colorful accents and the signature Sofitel MyBedTM. A stylish and spacious stay for families exploring Munich.

  • Views:

    City View or Historic side view or Patio

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

OPERA SUITE - Unique Themed Suite

Turn your stay into something special: Our Opera Suites are unique themed suites with designs ranging from oriental magic to chalet style. The perfect retreat for unwinding after a long day of exploring.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Imperial SUITE - Hollywood-inspired luxury with balcony

Glamorous, modern, timeless, and uniquely stylish, our suite is inspired by Hollywood films featuring Grace Kelly. After a day of meetings or sightseeing, enjoy a relaxing oasis with a spa bath, high ceilings and a balcony.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome giftAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Family Room, 2 Connecting Rooms

Discover our 54 m² Family Superior room. It features a bedroom with a double bed and an adjoining room with two single beds that can be converted into a double bed, ideal for families of up to four who value comfort, flexibility and privacy.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Apartment

Luxury Family Room, 2 Connecting Rooms

Discover our 54 m² Family Luxury room. It features a bedroom with a double bed and an adjoining room with two single beds that can be converted into a double bed, ideal for families of up to four who value comfort, flexibility and privacy.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Apartment

Prestige Three-Bedroom Suite, 3 Connecting Rooms

Experience our exclusive three-room Prestige Suite, with 114 m² of elegant living space: a Prestige Suite and two luxurious connecting rooms, each with its own bathroom. Ideal for up to 7 guests.

Max. number of persons
7
Area
From 114 m² / 1227 sq ft

Bedding

King size bed(s) x3

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 396 rooms
  • 2 rooms for people with reduced mobility
  • 25 connecting rooms
  • 396 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

26 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Board games available
  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Sofitel Pool

  • Covered
  • On site

Sofitel Fitness

  • On site

Sports and leisure

Bike rack facilities

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 72 parking spaces
  • Max Limited Height: 1.95 m / 6.4 ft
  • Parking pricing: 47.00 € 47 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Characterized by high windows and an elegant design, Schwarz & Weiz serves a sumptuous breakfast buffet with fresh croissants, French cheeses and Munich white sausages. The restaurant is also available for events and private dinners

Green silk, dark wood and black leather characterize the ambience of the ISArBAR, named after the river that flows through Munich. Enjoy modern cocktails and lite bites in an elegant social atmosphere.

Enjoy an exceptional breakfast at Restaurant Schwarz & Weiz: buttery croissants, authentic Munich Weisswurst, organic muesli, freshly prepared eggs, premium coffee, and fresh fruit juices - the perfect way to start your day.

Located right next to the spectacular atrium lobby, minimalist design meets the gracefully curved mosaic walls of the pool landscape in the Sofitel spa. Relax in the water while delicate reflections of light dance through the relaxing wellness grotto.

The Sofitel Fitness center features modern equipment and practical training equipment from Technogym. Stay fit with a professional trainer and electrical muscle stimulation customized to your needs.

Be sure of relaxation in the Sofitel spa with its heated pool, steam room, sauna, and softly lit relaxation rooms of stone and elegant tiles. Enjoy invigorating massages and treatments with Cinq Mondes and Sothys products, where Munich and Paris combine.

Book

Elegant historic ballroom and modern salons with flexible layouts for ceremonies and receptions, bridal suites, gourmet catering, spa access, and a central location near Munich Hauptbahnhof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,097 reviews

Customer review rating 5.0/5

Ellen A. K. Couples - Confirmed reviews ALL

Bonjour Ellen A. K., Thank you for your generous feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed the beauty of our hotel and experienced excellent service from our dedicated team. Your kind words about our restaurant and staff will be shared with them, as they strive to provide memorable experiences for our guests. We appreciate your recommendation and look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Roberta S. Families - Confirmed reviews ALL

Bonjour Roberta S., Thank you for taking the time to share your experience regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel beautiful and enjoyed the quality of our food, as well as the friendliness and helpfulness of our staff. Your kind words are greatly appreciated and will certainly be shared with our team. I am pleased to know that you found our hotel well-organized despite its busy nature, particularly during conferences. It is wonderful to hear that you took advantage of our spa facilities and found them to your liking. However, I sincerely apologize for the inconvenience you experienced with the communication between housekeeping and the front desk. We understand how important it is for all amenities to be readily available, especially when accommodating families. Your feedback regarding the removal of towels and cups is invaluable, and we will take it into consideration as we strive to improve our services. We are committed to providing our guests with a seamless and enjoyable experience, and I regret that we fell short in this instance. Nonetheless, I am thrilled that, overall, your stay was enjoyable, and you would consider returning to our hotel. We look forward to welcoming you back for another memorable stay in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.0/5

Brian C. J. Business - Confirmed reviews ALL

Bonjour Brian C. J., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. I appreciate your comments about our location and the modernity of our rooms, as we strive to provide an exceptional experience for our guests. I acknowledge your concerns regarding the breakfast pricing during Oktoberfest, a period known for its high demand in the area. We aim to offer a wide variety of options to cater to different preferences and dietary needs, and we appreciate your understanding of the pricing during peak times. Regarding the gym facilities, I regret that the space did not meet your expectations. We appreciate your input and will consider it for future enhancements. I apologize for the inconsistencies you experienced with housekeeping, as it is our goal to maintain a high standard of service and attention to detail. Your feedback about the chipped glasses will be addressed with our housekeeping team to ensure that we uphold our quality standards. Thank you once again for your insights. We value your patronage and hope to welcome you back in the future for a more satisfactory experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Roxanne V. D. Business - Confirmed reviews ALL

Bonjour Roxanne V. D., Thank you for sharing your experience at Sofitel Munich Bayerpost. I am delighted to learn that you enjoyed the luxurious amenities of our hotel and appreciated the upgrade to a junior suite. It is always our aim to provide a memorable experience for our guests, and I am pleased that you found the atmosphere of our hotel and the spa facilities to your liking. I also appreciate your feedback regarding the quality of the bed in your suite. I understand how crucial a comfortable bed is for a restful stay. Your comments regarding the mattress and topper have been duly noted. We continually strive to enhance our guests' experiences, and your insights are invaluable in helping us achieve this goal. I hope that despite this aspect, you were able to enjoy your time with us and take full advantage of the amenities we offer. Should you choose to stay with us again, I encourage you to reach out directly so we may ensure your next visit is even more pleasurable. Best Regards, Emiel V. Dijk General Manager

Customer review rating 0.5/5

Timothy F. Couples - Confirmed reviews ALL

Bonjour Timothy F., I would like to express my sincere regret regarding your recent experience at Sofitel Munich Bayerpost. We take matters of housekeeping and financial integrity very seriously, and I assure you that your concerns are important to us. I encourage you to reach out to our management team directly to discuss this further, as we are committed to ensuring every guest's satisfaction. Best Regards, Emiel van Dijk General Manager

Bonjour Brian C. J., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. I appreciate your comments about our location and the modernity of our rooms, as we strive to provide an exceptional experience for our guests. I acknowledge your concerns regarding the breakfast pricing during Oktoberfest, a period known for its high demand in the area. We aim to offer a wide variety of options to cater to different preferences and dietary needs, and we appreciate your understanding of the pricing during peak times. Regarding the gym facilities, I regret that the space did not meet your expectations. We appreciate your input and will consider it for future enhancements. I apologize for the inconsistencies you experienced with housekeeping, as it is our goal to maintain a high standard of service and attention to detail. Your feedback about the chipped glasses will be addressed with our housekeeping team to ensure that we uphold our quality standards. Thank you once again for your insights. We value your patronage and hope to welcome you back in the future for a more satisfactory experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Roxanne V. D. Business - Confirmed reviews ALL

I really enjoyed my stay at the Sofitel Hotel. Given that the hotel was fully booked, I was upgrated into the junior suite which I appreciated! The Spa and Swimming area were beautiful and I enjoyed the atmosphere in the hotel. One aspect that wasn't ideal, however, was the quality of the bed. The mattress clearly has seen a few visitors too many and it is super saggy in the middle. The super thick topper also didn't help, especially as it was really really soft, which isn't great for the back and was tough to sleep on.

Bonjour Roxanne V. D., Thank you for sharing your experience at Sofitel Munich Bayerpost. I am delighted to learn that you enjoyed the luxurious amenities of our hotel and appreciated the upgrade to a junior suite. It is always our aim to provide a memorable experience for our guests, and I am pleased that you found the atmosphere of our hotel and the spa facilities to your liking. I also appreciate your feedback regarding the quality of the bed in your suite. I understand how crucial a comfortable bed is for a restful stay. Your comments regarding the mattress and topper have been duly noted. We continually strive to enhance our guests' experiences, and your insights are invaluable in helping us achieve this goal. I hope that despite this aspect, you were able to enjoy your time with us and take full advantage of the amenities we offer. Should you choose to stay with us again, I encourage you to reach out directly so we may ensure your next visit is even more pleasurable. Best Regards, Emiel V. Dijk General Manager

Customer review rating 0.5/5

Timothy F. Couples - Confirmed reviews ALL

Poor communication and resolution of vompliant

Bonjour Timothy F., I would like to express my sincere regret regarding your recent experience at Sofitel Munich Bayerpost. We take matters of housekeeping and financial integrity very seriously, and I assure you that your concerns are important to us. I encourage you to reach out to our management team directly to discuss this further, as we are committed to ensuring every guest's satisfaction. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Gihan T. Couples - Confirmed reviews ALL

Found a great location next to the central station that meant it was easy to get to and from the airport. A complete difference to the area outside, as once inside you can see it exudes a feeling of elegance and luxury. The room was one of the most comfortable we have stayed in, and would have loved to stay longer. The one downside due to the location and services meant the rates and breakfast charge are not affordable for all

Bonjour Gihan T., Thank you for taking the time to share your experience at Sofitel Munich Bayerpost. We are delighted to learn that you appreciated our prime location next to the central station, which indeed provides convenient access to various transport options, including the airport. It is wonderful to hear that you found our hotel to exude elegance and luxury, contributing to a memorable stay. We are particularly pleased that you found your room to be exceptionally comfortable. Our team works diligently to ensure that every aspect of our accommodations meets the highest standards, and your feedback serves as a great encouragement. Regarding your comments on our rates and breakfast charges, we recognize that our premium offerings may not be accessible to all budgets. We strive to provide a range of services and experiences that reflect the quality we uphold. Your insights are invaluable, and we will consider them as we continually assess our offerings. We hope to have the pleasure of welcoming you back to our hotel in the future for an even longer stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Lynn K. Families - Confirmed reviews ALL

Comfortable stay with great guest services, wonderful breakfast

Bonjour Lynn K., Thank you for taking the time to share your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you found your stay comfortable and appreciated our guest services and breakfast offerings. Our team strives to provide exceptional service and high-quality dining options, and it is rewarding to know that we met your expectations. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Ward W. Business - Confirmed reviews ALL

Restful.

Bonjour Ward W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff pleasant and that your room provided a cozy and restful atmosphere. Our team strives to create a welcoming environment, and it is gratifying to know that you had a positive experience. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.0/5

Elizabth B. M. Couples - Confirmed reviews ALL

I was impressed that being at the Central station was not disruptive inside the hotel. Unfortunately, the suite was awkward, crowded, lacked maneuverable space, had no counter space in the ensuite, and the stairs were too narrow to easily move luggage up to the loft. On the opposite end, the staff was very friendly, the breakfast was nicely done, and we had a great experience at the bar.

Bonjour Elizabth B. M., Thank you for sharing your feedback regarding your recent stay at Sofitel Munich Bayerpost. We are pleased to hear that you appreciated our prime location near the Central station, as well as the warm service from our staff, the breakfast offerings, and your experience at the bar. We understand that the layout of your suite did not meet your expectations, and we sincerely apologize for any inconvenience caused. Our rooms are designed with various configurations to cater to diverse guest preferences; however, we recognize that this may not have suited your needs. Your comments about the maneuverability and counter space will certainly be taken into consideration as we continue to enhance our guest experience. We appreciate your valuable insights and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

William W. Families - Confirmed reviews ALL

It's hard to give too much kuddos to the hotel. It is well situated right next to the main train station, the employees are very friendly and attentive, the rooms are very comfortable and a nice size, the hotel in general is well attired, etc. Such a great place to stay and a wonderful experience.

Bonjour William W., Thank you for your wonderful feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed our prime location, the comfort of our rooms, and the attentiveness of our staff. Your kind words about the hotel’s ambiance are truly appreciated. It brings us joy to know that your experience was memorable, and we look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Sarah B. Couples - Confirmed reviews ALL

Make sure to review the room you pick carefully. This room was not designed for two people.

Bonjour Sarah B., Thank you for your feedback regarding your recent stay at Sofitel Munich Bayerpost. I am pleased to hear that you found our hotel lovely. However, I regret that the room did not meet your expectations for comfort and space. We encourage our guests to review room details and specifications before booking to ensure the best fit for their needs. Your comments are valuable as we continuously strive to enhance our guest experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Chad G. Couples - Confirmed reviews ALL

Relaxing

Bonjour Chad G., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed our prime location, dining options, and spa facilities. Your feedback about the room temperature is appreciated; we recommend adjusting the climate control settings for optimal comfort. We hope to welcome you back for another relaxing experience in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.5/5

Michael P. Couples - Confirmed reviews ALL

Hotel in construction zone & not very pleasant part of town

Bonjour Michael P., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the ongoing construction in the area and understand that this may have impacted your experience. While we strive to provide a comfortable environment, certain external factors can sometimes be beyond our control. Your insights are valuable, and I will ensure they are considered as we continue to improve our services. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Piotr T. Business - Confirmed reviews ALL

First time experience of Sofitel, very impressive with a wonderful location and room. Service from all team members was very impressive.

Bonjour Piotr T., Thank you for your kind words regarding your first experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our location and rooms to be impressive. It brings us great joy to know that our team members provided you with personalized service that met your expectations. We look forward to welcoming you back for another memorable stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.0/5

Debano S. A. Business - Confirmed reviews ALL

Well located - comfortable facilities

Bonjour Debano S. A., Thank you for your kind feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our location convenient and our facilities comfortable. Your satisfaction is our priority, and we strive to provide an exceptional experience for all our guests. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Lee W. Friends - Confirmed reviews ALL

Neighborhood was not nice. Lots of construction and crowds. Room dark. Restaurant not very good. Spa excellent. Breakfast service good although need to have ala carte service for hot food with the number of people trying to get eggs omelettes at once, although he was very good.

Bonjour Lee W., Thank you for your feedback regarding your recent stay at Sofitel Munich Bayerpost. I regret to hear that your experience did not meet your expectations, particularly concerning the neighborhood conditions and the dining options. We appreciate your comments on the spa and breakfast service, which will be shared with our team. Your insights are invaluable as we strive to enhance our guests' experiences. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Li L. Families - Confirmed reviews ALL

Location is good for Oktoberfest. The room did not meet my expectations for a hotel of this star rating and was the least satisfactory among the Sofitel hotels where I have stayed.

Bonjour Li L., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our location, especially during the Oktoberfest season. However, I regret that your room did not align with the high standards typically associated with the Sofitel brand. Your comments are invaluable, and I will ensure they are shared with our team for future considerations. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Jasper D. Business - Confirmed reviews ALL

Great hotel with excellent location

Bonjour Jasper D., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be great and appreciated its excellent location. Our team strives to provide a memorable experience for all our guests, and your feedback is truly gratifying. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Susan C. Couples - Confirmed reviews ALL

excellent

Bonjour Susan C., Thank you for taking the time to share your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be superb and excellent. Your kind words serve as a great motivation for our team to continue delivering exceptional service and hospitality. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Gerald Z. Couples - Confirmed reviews ALL

Staffing was too young to really know anything.Location of the hotel was like a war zone with trash and street people everywhere. The room was very marginal having a sliding window from the bed to the toilet. Put doors and walls up for a bathroom. I don’t need to see and hear my wife take a dump.

Bonjour Gerald Z., Thank you for sharing your feedback regarding your recent experience at Sofitel Munich Bayerpost. I sincerely regret that your stay did not meet your expectations. We continuously strive to enhance our guest experiences, and your comments about the staff and the room layout have been duly noted. I also understand your concerns regarding the hotel's surroundings, and we appreciate your insights as we work on maintaining the area. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.5/5

Stacy L. R. Couples - Confirmed reviews ALL

Rooms were modern and overall pleasant but the shower design is horrible with excessive water splash out of the basin. Designer should be held accountable for the high maintenance needed each day. Not sure why but getting a single King Size bed is so difficult but pushing two mattresses together is less than ideal

Bonjour Stacy L. R., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found our rooms modern and pleasant. However, I regret that the shower design did not meet your expectations and that you encountered challenges with your bedding arrangement. Your input is invaluable as it helps us identify areas for improvement. We appreciate your comments and will take them into consideration moving forward. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Manni V. Business - Confirmed reviews ALL

Perfect overall. Walking distance from the Hbf without any of the usual negative aspects of being next to the main train station in a German city. Well maintained rooms with all necessities.

Bonjour Manni V., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you appreciated our prime location and the condition of our rooms. Our team takes great pride in ensuring that our guests enjoy a comfortable and memorable experience, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Other web-users rate our hotel

  • 1,447 reviews 9/10 Location
  • 2,162 reviews 7.1/10 Room
  • 2,566 reviews 8.4/10 Service
  • 15 reviews 7.6/10 WiFi
  • 952 reviews 7.9/10 Breakfast
  • 608 reviews 6.8/10 Cleanliness
  • 371 reviews 4.8/10 Value

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