Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.4/5 3,967 reviews

Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
Sofitel Munich Bayerpost - Image 3
Sofitel Munich Bayerpost - Image 4

Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • A house with its own history and modern French flair

  • Unique suites in creative colors and a contemporary design

  • 20 stylish meeting facilities with state-of-the-art equipment for up to 800 guests

  • Green Key certification with a focus on regional products and sustainable luxury

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,967 reviews

Customer review rating 4.0/5

Sven B. Business - Confirmed reviews ALL

all good as usual (stayed 10x times by now), this time long wait time to check in (10+min), slight smell in toilet/washroom this time, ok room close to elevator

Bonjour Sven B., Thank you for your continued patronage and for sharing your feedback regarding your recent stay. We are delighted to hear that you found your overall experience satisfactory. However, we sincerely apologize for the wait during check-in and any inconvenience caused by the smell in your bathroom. Your comments will be reviewed to ensure we maintain our high standards of comfort and service. Best Regards, Emiel van Dijk General Manager

Customer review rating 4.5/5

Helen G. Couples - Confirmed reviews ALL

Our room had everything we needed with plenty of space so we didn’t have to trip of cases etc. And the bed was so cosy! I am not well so needed a lot of rest and the room was perfect for that.

Bonjour Helen G., Thank you for taking the time to share your positive experience at Sofitel Munich Bayerpost. We are delighted to learn that your room provided the comfort and space you required for your rest and recovery. Our aim is to create a serene environment for all our guests, and it is gratifying to know that we met your expectations during your stay. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.5/5

Silke D. Business - Confirmed reviews ALL

Hotel good, but overpriced due to MSC I was trying to work in my room the next morning and i had assurance to be able to do so until 12h. However as of 10h every 20 min someone form housekeeping knocked agressively on the door and when I ask what the problem is , the only German, English word they spoke was "sorry" . It was veryt annoying and for the 2h of time I had to finalise an important briefing very disturbing

Bonjour Silke D., Thank you for taking the time to share your experience at Sofitel Munich Bayerpost. I appreciate your feedback regarding the location and the challenges you faced during your stay. I understand your concerns regarding the neighborhood and the perception of being in a less desirable area. While we strive to provide a comfortable environment for our guests, we also recognize that perceptions of location can vary greatly. We are committed to ensuring our guests feel secure and satisfied during their time with us. I sincerely apologize for the disturbances you encountered from housekeeping. It is our policy to respect the privacy and needs of our guests, especially during work hours. I regret that our staff did not meet your expectations in this regard. I will ensure that your feedback is shared with the housekeeping team to reinforce the importance of communication and discretion when it comes to our guests' schedules. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future, providing a more seamless and enjoyable experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Khalil A. B. Friends - Confirmed reviews ALL

For making me feel home and very comfortable staying. Beautiful hotel. Every think perfect.

Bonjour Khalil A. B., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. I am delighted to hear that Mr. Umut Mahmood made you feel at home and comfortable during your visit. It is our goal to provide a beautiful and perfect experience for all our guests, and I appreciate your recognition of our efforts. Best Regards, Emiel van Dijk General Manager

Customer review rating 2.5/5

Jessica B. Friends - Confirmed reviews ALL

we didn't feel welcomed, we were corrected multiple times for doing things wrong

Bonjour Jessica B., Thank you for sharing your feedback regarding your recent stay. I am truly sorry to learn that you did not feel welcomed during your visit. Our aim is to provide a warm and inviting atmosphere, and it is disappointing to hear that we fell short in this regard. Your comments will certainly be taken into consideration as we continually strive to improve our guest experience. Best Regards, Emiel van Dijk General Manager

Other web-users rate our hotel

  • 1,603 reviews 9.1/10 Location
  • 2,253 reviews 7/10 Room
  • 2,750 reviews 8.2/10 Service
  • 13 reviews 7.7/10 WiFi
  • 998 reviews 8/10 Breakfast
  • 639 reviews 6.4/10 Cleanliness
  • 406 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich