Sofitel Munich Bayerpost Hotel 5 stars

Name: Sofitel Munich Bayerpost
Address: MUNICH, 80335, GERMANY
Telephone: (+49)89/599480
Rating: 4.5

Customer review rating 4.5/5 6,075 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 15 Services

Sofitel Munich Bayerpost Hotel

French luxury and local cuisine in the world's most exciting city

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness protocols and standards & ensures that these standards are met.

Mr Gerhard STRUGER, Hotel Manager

Sofitel Munich Bayerpost is in the heart of the city, just 110 yards from Munich Central Station. The listed hotel building combines architectural style and cosmopolitan hotel culture. In our 396 rooms, 20 conference rooms and Nymphenburg Banquet Hall, the French way of life joins with Bavarian zest for life, finding expression in Our So SPA, the DÉLICE La Brasserie and our ISARBAR.

French lifestyle can be seen in the hotel. Fresh croissants for breakfast, a visit to the hotel's own brasserie or a cocktail in the bar invite you to enjoy the French way of life in the heart of Munich. Whether business stay, city break or family holiday, enjoy our hospitality. In our 20 meeting rooms you will find the perfect ambience for your event. Relax after an eventful day in our Sofitel Spa.

In Munich center, you can visit Frauenkirche, Marienplatz and Viktualienmarkt by walk. In the English Garden, Olympic Park or Nymphenburg Castle you will experience the mixture of history and modernity.

Hotel extras

An ALLSAFE certified hotel
Listed hotel building with a modern touch
Unique suites in creative colors
The hotel is located next to the main train station and close to Marienplatz
Free internet access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Yes
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Russian
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? You room will be waiting for you if you choose this option. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. Let the relaxation begin!
- LATE CHECK-OUT UP TO 5PM (Paying) Prolong your relaxation and opt to keep your room until 5 pm. Enjoy one more shower or a nap before checking out. A must for a magnifique stay!
Laundry
- Dry cleaning / Ironing (Paying)
- Overnight shoe shine
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Concierge

Indoor heated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
Babysitting on request
Bike rack facilities

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24h
- Opening hours : Week-end 24h

25 Meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 71 parking spaces
- On site
- Private
- Valet parking
- 5 parking spaces
- On site
- Private
- Valet parking

Sofitel Munich Bayerpost (Extra)
- 71 parking spaces
- On site
- Private
- Valet parking
Sofitel Munich Bayerpost (Extra)
- 5 parking spaces
- On site
- Private
- Valet parking

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

- Sauna room
- Turkish Steambath
- Covered
- On site

So FIT
- Sauna room
- Turkish Steambath
SoSPA Currently unavailable
- Covered
- On site

Babysitting on request

Babysitting on request

20 Meeting room(s)
- Business center with support staff
- Self service business center
Meeting rooms

20 Meeting room(s)
Business Center
- Business center with support staff
- Self service business center
Meeting rooms

- Bike rack facilities
- Gym

Sports activities
- Bike rack facilities
- Gym

- Shoe shine machine
- Umbrellas
- 100% Non Smoking Property
- Air Conditioning
- Elevator to all floor
- Waiting area or lounge
- 10 connecting rooms
- 2 rooms for people with reduced mobility
- 396 non-smoking rooms
- 396 rooms
- 9 floors
- Arabic
- English
- French
- German
- Italian
- Russian
- Spanish
- Turkish
- Dry cleaning / Ironing
- Laundry / Valet Services (Extra)
- Concierge
- Currency exchange
- Iron at reception
- Luggage storage
- Porter
- Safe deposit box at reception

Desk equipment available
- Shoe shine machine
- Umbrellas
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Elevator to all floor
- Waiting area or lounge
Hotel informations
- 10 connecting rooms
- 2 rooms for people with reduced mobility
- 396 non-smoking rooms
- 396 rooms
- 9 floors
Languages spoken at the hotel
- Arabic
- English
- French
- German
- Italian
- Russian
- Spanish
- Turkish
Laundry / Valet Services (Extra)
- Dry cleaning / Ironing
- Laundry / Valet Services (Extra)
Services available at reception
- Concierge
- Currency exchange
- Iron at reception
- Luggage storage
- Porter
- Safe deposit box at reception

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 munich
germany

Tel: +4989599480

Fax: (+49)89/599481000

Check-in from 15h00

Check out up to 12h00

S1 - S8 : S1 - S8 HAUPTBAHNHOF
U1, U2, U4, U5 : U1, U2, U4, U5 HAUPTBAHNHOF
U7, U8 : U7, U8 HAUPTBAHNHOF

By plane
MUC F.J. STRAUSS At 42km / 26.1 miles
By car
ZENTRUM At 0.1km / 0.06 miles
By train
CENTRAL STATION At 0.1km / 0.06 miles
By train
HAUPTBANHOF At 0.1km / 0.06 miles
By train
MUNICH/MUENCHEN At 0.1km / 0.06 miles

GPS :48.139495, 11.55678

Our accommodation(s)

The rooms, suites and apartment are spread across eight floors and are furnished using natural materials. Book a suite on the top floor for a luxurious stay with views of the city or the Alps.

CLASSIC ROOM - 2 single beds or 1 king-size - modern Bohemian comfort

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

SUPERIOR ROOM: 2 singles/1 kingsize bed, relax with literature

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

LUXURY ROOM , 2 Single Beds or 1 King Bed

Accessible room

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View, Courtyard View, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

DUPLEX JUNIOR SUITE - 2 singles or 1 kingsize - Alp or city view

Max. number of persons: 4
Area: From 40 m² / 431 sq ft
Views: Panorama view, City View, Hills view, Historic side view *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

JUNIOR SUITE - king-size bed - spacious room in refined design

Max. number of persons: 4
Area: From 40 m² / 431 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

EXECUTIVE JUNIOR SUITE - king-size bed - well-lit corner suite

Max. number of persons: 4
Area: From 50 m² / 538 sq ft
Views: Historic side view, Patio, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

PRESTIGE SUITE - king-size bed - young loft style with city chic

Max. number of persons: 3
Area: From 60 m² / 646 sq ft
Views: Historic side view, Patio, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

OPERA SUITE - king-size bed - corner suite for very special stays

Max. number of persons: 3
Area: From 90 m² / 969 sq ft
Views: Historic side view, City View *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

IMPERIAL SUITE - king-size bed - glamorous New Hollywood look

Max. number of persons: 3
Area: From 80 m² / 861 sq ft
Views: City View, Historic side view *

Subject to availability

Wireless internet in your room
Bathrobe
Nespresso machine
Coffee/tea making facilities
Direct dial telephone(...)

Our restaurants and bars

DÉLICE LA BRASSERIE

An homage to the "typical" Parisian brasserie. The focal point is our open-style kitchen, which brings a piece of France to Munich with its cleverly prepared dishes and selected ingredients from the region.

SCHWARZ&WEIZ

Enjoy our extensive unlimited buffet breakfast at the Schwarz & Weiz restaurant, featuring the best croissants in town and fine French cheeses. Alternatively, book our restaurant for your event or private dining.

ISARBAR

The bar is named after the River Isar, which flows into Munich from the Alps. The decor combines green silk, dark wood and black leather, and patrons can enjoy various spirits, contemporary cocktails and delicious snacks such as Bayerpost curried sausage.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 25
Maximum size: 923 m²
Maximum capacity: 800 people
Maximum banquet capacity: 400 people

Find out more

Service par excellence

Maico S. Couples - 19/07/2021 Confirmed reviews ALL

We booked a room at Sofitel for a short city trip to Munich. The hotel rooms are very luxurious and the staff was super kind. Our dog Sabi was also really happy! :) I used the opportunity to propose to my fiancee. The concierge (Januzay Veton) and the front desk staff made an awesome job getting all my wishes to come true. The room was prepared amazingly with flowers and other goodies. We were super happy and plan to come back. :) Thanks a lot!

Dear Mr S., Firstly congratulations on your engagement! We are extremely happy to read, that you used your stay for your very special proposal! Thank you! Your positive words about your stay and especially in regards to the service of our team members Veton Januzaj and Jana Berger make us feel proud. Please be assured that I have shared your positive words with the entire team. This is such a great encouragement - thank you! Mr S., we wish you and your fiancee a most enjoyable time planning your wedding. We hope to welcome you, your fiancee as well as your dog Sabi back soon. Please do let me know once you have plans to return to Munich. It would be a pleasure to meet you personally. Best wishes from Munich, Johannes Mayr Hotel Manager

Nice rooms in a convenient location

Minm Couples - 13/07/2021 Confirmed reviews ALL

The room was very nice, as was the spa/pool area and the service at the bar. But there were some negatives - one, that we were not informed prior to our stay that we would need proof of full vaccination or a negative quick test to check-in. It's very easy to set-up an automated e-mail that will be sent to all guests a day or two before their stay to let them know about this. And the biggest negative was the breakfast - this is definitely not a 5 star breakfast. Except for the breads, the selection was comparable to a bed and breakfast (especially the cheese and cold meat, which looked like straight from Aldi and were just thrown on plates with no chance for individual choice), and the service was not good. We were not told that we could order egg specialties ala carte, and after the first round of coffees/juices, we needed to serve ourselves. After we said something, the staff became more attentive, but still, many things ran out (no scrambled eggs at the buffet for 15 minutes, no juice for about 10 minutes, no still water). Having stayed at other 5 star hotels in the past year (Kempinski, Hilton), we have a direct comparison, and the Sofitel's breakfast falls far short.

Dear Mrs F., Greetings from Sofitel Munich Bayerpost and thank you for taking the time to review your stay with us. We very much appreciate your comments and it feels great to read that you enjoyed our spa area as well as the service in our IsarBar. Your comments in regards to the breakfast have of course been well noted to. And we greatly appreciate the details given as this is the only way for us to improve our service and offering. Please be assured that during this challenging time we are constantly trying to review and improve. Your feedback will be very helpful for this process - thank you. As we want to ensure the safety of our guests and staff we adhere to the government regulations given by the state of Bavaria. Regrettably, as the regulations change very short notice we do not have the possibility to provide information prior to arrival as todays information may be inaccurate tomorrow. Currently a negative Corona test or a proof of vacination are required for check in. Mrs F., thank you once again for taking the time to write us. It would be a plesure to welcome you back at the Bayerpost. Please do let me know if you have plans to return to Munich as it would be a pleasure to offer you complimentary breakfast and a complimentary upgrade to a suite for your next visit and to meet you personally upon arrival. Please also do let me know if you have any further comments. I am looking forward to hearing back from you. Best wishes, Johannes Mayr Hotel Manager

Super service! Bad located! Bad digital experience

Marcel Couples - 13/07/2021 Confirmed reviews ALL

Super good service! However, online services (checkin, upgrade etc.) did not work. Info on corona test was not clearly communicated

Dear Mr S., Greetings from Sofitel Munich Bayerpost. Thank you very much for being our ALL member and for taking the time to review your stay with us. We are glad to read that you enjoyed our service. Thank you for specially mentioning our team member Jana. I have personally shared your kind words with her - thank you as I feel that there is no better motivation. I have also noted your feedback in regards to the digital experience, the not received upgrade and the corona test upon arrival. As the safety of our guests and team members is of utmost importance to us we strictly adhere to the regulations of the Bavarian government. Currently a negative Corona test or proof of vaccination is required for check in. As the regulations change with very short notice we are unfortunately unable to inform guests ourselves about the regulations but are depending on the Bavarian government to distribute the regulations. We are sorry that we did not have the availability to upgrade you this time. Mr S., it would be a pleasure to welcome you back and offer you a complimentary upgrade to Suite Please do let me know once you have plans to return to the Bayerpost. I would be very happy to be of assistance with your reservation, ensure the complimentary upgrade and to meet you personally upon arrival. Wishing you a great day and I am looking forward to hearing back from you. Best wishes from sunny Munich, Johannes Mayr Hotel Manager

The best customer service and great facilities

Patryk Couples - 13/07/2021 Confirmed reviews ALL

This is the best experience we have ever had in any of the Accor properties and we use Accor properties very very often. Please, send all the staff from French Sofitels and MGalleries for training to Sofitel Munich. It was a flawless experience, from valet service, through room facilities all the way to check out. No complaints at all. Perfect weekend getaway.

Dear Mr G., Thank you so much for being our ALL Gold member. It is a pleasure to receive positive feedback from you - your satisfaction is of utmost importance to us. We are glad to read that you enjoyed your upgrade to our Duplex Suites. Thank you also for your positive words about the entire team but also in particular about Kristina from the breakfast team and Jana from reception. I have shared your positive words personally with my team - I feel there is no better motivation than positive feedback. Mr G., I very much hope you will be returning to Munich as it would be a pleasure to meet you personally. Regrettably, I was on holidays during your visit therefore I did not get to meet you. Please do let me know once you have plans to return to the Bayerpost. I would be very happy to be of assistance with your reservation. Wishing you a great day. Best wishes from sunny Munich, Johannes Mayr Hotel Manager

Good stay

I. A. Couples - 04/07/2021 Confirmed reviews ALL

You need to upgrade the beds .. the resturant is perfect and the spa wasnt open

Bonjour Mr. Abd El Rahim, Thank you for taking the time to tell us about your experience at the Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johannes Mayr, Hotel Manager

Excellent location and stay

Anonymous Families - 15/05/2021 Confirmed reviews ALL

We had a wonderful stay, with excellent service and accommodations. Although the food we ate at breakfast, as well as what we ordered from room service was excellent, I wish there was a little bit more variety in the room service menu since we were staying inside most of the time.

Dear Ms K., Greetings from Sofitel Munich Bayerpost. It was a pleasure to welcome you to Munich and we thank you for choosing to stay with us while in the city. It is delightful to read that you enjoyed your stay with us. Thank you for your feedback regarding the variety on our menu and for having given us the chance to show our hospitality. Ms K., it would be a pleasure to welcome you back soon. Please do let me know if my team or I can be of any assistance. Best wishes, Johannes Mayr, Hotel Manager

Service

W. Business - 09/05/2021 Confirmed reviews ALL

Alles war TOP

Sehr geehrter Herr W., herzliche Grüße vom Sofitel Munich Bayerpost. Es war uns eine Freude Sie bei uns begrüßen zu dürfen. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns so gut gefallen hat und wir Sie von unserem Service überzeugen konnten. Herr W., danke, dass Sie sich für Ihre Zeit in München für unser Haus entschieden haben. Dies wissen wir sehr zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Bitte lassen Sie mein Team und mich gerne wissen, wenn wir etwas für Sie tun dürfen. Mit herzlichen Grüßen, Johannes Mayr, Hotel Manager

Prima verblijf ondanks corona-beperkingen. Diner en ontbijt op kamer uitstekend!

Jan Business - 17/03/2021 Confirmed reviews ALL

It was a short stay due to Covid-19 restrictions. Arriving in the evening around 21.00 and leaving next day at 12.00. Staff very friendly as usual. Room felt like coming home, like the many times before. Diner and breakfast at the room was of excellent quality! The only thing missing is the soul of the building: the vibe of the guests and staff walking around everywhere and a lively Isabar... But that will definitely come back again, like myself!

Dear Mr V., Greetings from Sofitel Munich Bayerpost. Firstly, we would like to thank you for choosing to stay with us. Especially in times like these we are very thankful for your loyalty. Thank you for being our ALL Silver member. Your positive review has been shared with the entire team. Especially your feedback in regards to our service and in particular room service. Mr V., we all hope that the vibe of a busy bar and lobby area will return soon and we are looking forward to welcoming you back in the future. Please do let me know if there is anything I can do to be of assistance. Wishing you an enjoyable Sunday. Best wishes, Johannes Mayr Hotel Manager

Well located

Alina Business - 28/02/2021 Confirmed reviews ALL

Close to the train station, very friendly staff and good food.

Dear Ms H., Thank you for your wonderful feedback and for having chosen us for your time in Munich. It was a pleasure to have you as our ALL member stay with us. I am delighted to learn how much you enjoyed your stay. Please do let me know if there is anything my team or I can do for you to make your next stay with us special. We hope to welcome you back soon. Best wishes, Johannes Mayr, Hotel Manager

Difficult time - great stay

Stefan64 Couples - 08/12/2020 Confirmed reviews ALL

The difference was made by the Bayernpost-Sofitel staff: they made us feel welcome, appreciated, safe & healthy. They listened and reacted to every one of our needs!!

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay and will forward your comment to our team. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Amazing stay

Zeb Solo - 02/11/2020 Confirmed reviews ALL

well located stylish hotel. My bedroom was stunning. Staff were so friendly and professional. Swimming pool was a unique experience. Can only recommend

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

I had a very relaxing time

R. D. Couples - 01/11/2020 Confirmed reviews ALL

stuff very friendly! Breakfast was good! Thank you Amr, Rachid and everybody there.

Bonjour, thank you for the positive, constructive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Fantastic stay

Hugues B 14/10/2020 TripAdvisor review

Great two night stay at the Sofitel Bayerpost in Munich. We have been spoiled in this cosy, design SO Sofitel hotel. One among the best with Vienna and Singapore. The pool and Sauna were fortunately reopened. Breakfast is served at the table, instead of the great Buffet but food and service were great.

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Hotel Stay

527accounts Business - 02/02/2020 TripAdvisor review

Excellent place to stay for a visit to Munich. Staff, rooms & facilities are first class. Positioned next to the main station just a couple of minutes walk, it is a great location for exploring Munich.

Bonjour, thank you for your wonderful feedback, we hope you felt comfortable with us. We are looking forward to welcoming you back soon. Best Regards, Johannes Mayr, Hotel Manager

Excellet hotel in the Munich

a60131606 31/01/2020 TripAdvisor review

A really nice hotel that has a comfort room and relax environment. Always be my first choose when I back to Munich. Although the Sauna is not available during my stay, but the hotel do offer some relaxing bath salt or the bubble for you to use in the room. Breakfast is also nice, luxury food and excellent service of the waiters over there. Nice location that just near the main train station. Highly recommend to the people that travel or having business here.

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us even without our spa area which is in renovation right now due to waterleackages. We have as well a cooperation with a hotel across the street so that our guests can use their spa area. We hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Top luxury hotel

Gerard J Couples - 27/01/2020 TripAdvisor review

Great location in the city center of Munich. service minded people, exact like you expect in such a luxury hotel, beautiful rooms, excellent breakfast. Quick efficient check in and check out process. Simply great

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Lovely stay

treadquietly Family - 06/01/2020 TripAdvisor review

What a pleasure to stay at this wonderful hotel. This hotel is faultless. The staff are extremely friendly and helpful. The food is fantastic. The facilities are modern, clean and comfortable. The location is remarkably convenient. This was a wonderful, happy stay.

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Christmas Market Stopover

Mark P Family - 24/12/2019 TripAdvisor review

The staff were excellent from start to end. Could not have helped us more or made us feel more welcome. We came in early and they did their best to turn around the room quickly, we had a mishap with a breakfast order and they fixed it Super fast and went over and above expectations. First class

A good stay for the family

SIMBANSHE Family - 22/12/2019 TripAdvisor review

We received a nice warm welcome by front desk staff Luna who displays wonderful hospitality - even entertained my daughter with a special gift during check-in; what a great start! Rooms were cleaned and the housekeeping team provide wonderful service with mineral water, bathrooms slipper and bucket of ice (took a bit Long but eventually came). Concierge Kevin was very helpful unfortunately check out was cold and a stark contrast to a generally good trip. Location is excellent for those who plan to use the train station as meeting point for tours but still a bit of a walk from Marienplatz.

Convenient and luxurious

Paula N Family - 19/12/2019 TripAdvisor review

Really nice rooms and in a great location - walking distance to lots of shops, train station and restaurants. Staff were all very friendly and happy to help with everything including where to go and how to get around town. Would recommend!

Our most recent 20 reviews

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