Sofitel Munich Bayerpost Hotel 5 stars

Customer review rating 4.5/5 6,098 reviews

ALLSAFE approved hotel

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Sofitel Munich Bayerpost
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+ 15 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Free internet access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bike rack facilities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 25 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 munich
germany

Tel: +4989599480

Fax: (+49)89/599481000

Check-in from 15h00

Check out up to 12h00

  • S1 - S8 :  S1 - S8 HAUPTBAHNHOF

  • U1, U2, U4, U5 :  U1, U2, U4, U5 HAUPTBAHNHOF

  • U7, U8 :  U7, U8 HAUPTBAHNHOF

  • By plane

    MUC F.J. STRAUSS At 42km / 26.1 miles

  • By car

    ZENTRUM At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    HAUPTBANHOF At 0.1km / 0.06 miles

  • By train

    MUNICH/MUENCHEN At 0.1km / 0.06 miles

GPS :48.139495, 11.55678

Our accommodation(s)

The rooms, suites and apartment are spread across eight floors and are furnished using natural materials. Book a suite on the top floor for a luxurious stay with views of the city or the Alps.

Our restaurants and bars

DÉLICE LA BRASSERIE

An homage to the "typical" Parisian brasserie. The focal point is our open-style kitchen, which brings a piece of France to Munich with its cleverly prepared dishes and selected ingredients from the region.

Non contractual photo

SCHWARZ&WEIZ

Enjoy our extensive unlimited buffet breakfast at the Schwarz & Weiz restaurant, featuring the best croissants in town and fine French cheeses. Alternatively, book our restaurant for your event or private dining.

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ISARBAR

The bar is named after the River Isar, which flows into Munich from the Alps. The decor combines green silk, dark wood and black leather, and patrons can enjoy various spirits, contemporary cocktails and delicious snacks such as Bayerpost curried sausage.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 25

  • Maximum size: 923

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Sofitel Munich Bayerpost

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,098 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,671 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location, clean rooms, helpful staff

Customer review rating 4.5/5

Steven Couples - 26/07/2021 Confirmed reviews ALL

Good location, clean rooms, helpful staff

Inconsistent experience

Customer review rating 3.0/5

Bill P. Business - 24/07/2021 Confirmed reviews ALL

When I arrived carrying three suitcases and a backpack from the train station, there was no bell staff to assist and even after check in there was no one available. Room cleaning was inconsistent as dirty glasses were sometimes removed and placed in the hallway and sometimes left in the room for days. When they were left in the hallway, they still were not picked up for a couple days.

Great stay as always!!!

Customer review rating 4.5/5

B. F. Business - 22/07/2021 Confirmed reviews ALL

This is my only hotel choice when staying in Munich. It is a short walk to both Karlsplatz and Marienplatz and the main train station is a block away. I needed an early check in for around 10am. When I arrived earlier than that at 8am, they had a room waiting for me. Awesome!!

Dear Mr F., Greetings from Sofitel Munich Bayerpost. Thank you so much for being our ALL member and for taking the time to review your stay with us. It is always a pleasure to receive positive feedback - your satisfaction is of utmost importance to us and it serves as a great motivation for our entire team. I am very happy to read that you enjoyed your early check in. Mr F., I very much hope you will be returning to Munich soon as it would be a pleasure to meet you personally. Do let me know if you require an early check in as I would be more than happy to be of assistance. Wishing you a great day. Best wishes from sunny Munich, Johannes Mayr Hotel Manager

Amazing hotel and staff.

Customer review rating 5.0/5

Brooke D. Families - 21/07/2021 Confirmed reviews ALL

The staff was amazingly helpful and friendly, especially when we had to figure out what to do because our train got cancelled and had to stay another night! Will definitely be returning for the amazing service. Location of the hotel was ideal and the amenities were superb.

Dear Mrs D., Greetings from Sofitel Munich Bayerpost. Thank you very much for choosing to stay with us while in Munich. It was a pleasure to welcome you and we are very glad to read you positive review. Thank you so much! It is a great encouragement for our team to read your feedback. Thank you also for especially mentioning Geoffrey from our breakfast team. Mrs D., we are looking forward to welcome you back in the future. Please do let me know once you have plans to return to Munich. It would be a pleasure to meet you personally. Wishing you a great week. Best wishes, Johannes Mayr Hotel Manager

Comfortable stay. Excellent location. Decent hospitality

Customer review rating 5.0/5

Saad Families - 20/07/2021 Confirmed reviews ALL

The stay was easily beyond excellent. Very welcoming staff, kind and professional. Top-tier hotel.

Dear Mr A., It was a pleasure to welcome you to Munich. Thank you so much for taking the time to write a review about your stay with us. It is a pleasure to read that you fully enjoyed your time. Please be assured that I am sharing your feedback with the entire team as it is a great encouragement. Mr A., please do let me know once you have plans to return to Munich. It would be a pleasure to welcome you back personally. Best wishes from Munich, Johannes Mayr Hotel Manager

Service par excellence

Customer review rating 5.0/5

Maico S. Couples - 19/07/2021 Confirmed reviews ALL

We booked a room at Sofitel for a short city trip to Munich. The hotel rooms are very luxurious and the staff was super kind. Our dog Sabi was also really happy! :) I used the opportunity to propose to my fiancee. The concierge (Januzay Veton) and the front desk staff made an awesome job getting all my wishes to come true. The room was prepared amazingly with flowers and other goodies. We were super happy and plan to come back. :) Thanks a lot!

Dear Mr S., Firstly congratulations on your engagement! We are extremely happy to read, that you used your stay for your very special proposal! Thank you! Your positive words about your stay and especially in regards to the service of our team members Veton Januzaj and Jana Berger make us feel proud. Please be assured that I have shared your positive words with the entire team. This is such a great encouragement - thank you! Mr S., we wish you and your fiancee a most enjoyable time planning your wedding. We hope to welcome you, your fiancee as well as your dog Sabi back soon. Please do let me know once you have plans to return to Munich. It would be a pleasure to meet you personally. Best wishes from Munich, Johannes Mayr Hotel Manager

Nice rooms in a convenient location

Customer review rating 3.5/5

Minm Couples - 13/07/2021 Confirmed reviews ALL

The room was very nice, as was the spa/pool area and the service at the bar. But there were some negatives - one, that we were not informed prior to our stay that we would need proof of full vaccination or a negative quick test to check-in. It's very easy to set-up an automated e-mail that will be sent to all guests a day or two before their stay to let them know about this. And the biggest negative was the breakfast - this is definitely not a 5 star breakfast. Except for the breads, the selection was comparable to a bed and breakfast (especially the cheese and cold meat, which looked like straight from Aldi and were just thrown on plates with no chance for individual choice), and the service was not good. We were not told that we could order egg specialties ala carte, and after the first round of coffees/juices, we needed to serve ourselves. After we said something, the staff became more attentive, but still, many things ran out (no scrambled eggs at the buffet for 15 minutes, no juice for about 10 minutes, no still water). Having stayed at other 5 star hotels in the past year (Kempinski, Hilton), we have a direct comparison, and the Sofitel's breakfast falls far short.

Dear Mrs F., Greetings from Sofitel Munich Bayerpost and thank you for taking the time to review your stay with us. We very much appreciate your comments and it feels great to read that you enjoyed our spa area as well as the service in our IsarBar. Your comments in regards to the breakfast have of course been well noted to. And we greatly appreciate the details given as this is the only way for us to improve our service and offering. Please be assured that during this challenging time we are constantly trying to review and improve. Your feedback will be very helpful for this process - thank you. As we want to ensure the safety of our guests and staff we adhere to the government regulations given by the state of Bavaria. Regrettably, as the regulations change very short notice we do not have the possibility to provide information prior to arrival as todays information may be inaccurate tomorrow. Currently a negative Corona test or a proof of vacination are required for check in. Mrs F., thank you once again for taking the time to write us. It would be a plesure to welcome you back at the Bayerpost. Please do let me know if you have plans to return to Munich as it would be a pleasure to offer you complimentary breakfast and a complimentary upgrade to a suite for your next visit and to meet you personally upon arrival. Please also do let me know if you have any further comments. I am looking forward to hearing back from you. Best wishes, Johannes Mayr Hotel Manager

Super service! Bad located! Bad digital experience

Customer review rating 4.5/5

Marcel Couples - 13/07/2021 Confirmed reviews ALL

Super good service! However, online services (checkin, upgrade etc.) did not work. Info on corona test was not clearly communicated

Dear Mr S., Greetings from Sofitel Munich Bayerpost. Thank you very much for being our ALL member and for taking the time to review your stay with us. We are glad to read that you enjoyed our service. Thank you for specially mentioning our team member Jana. I have personally shared your kind words with her - thank you as I feel that there is no better motivation. I have also noted your feedback in regards to the digital experience, the not received upgrade and the corona test upon arrival. As the safety of our guests and team members is of utmost importance to us we strictly adhere to the regulations of the Bavarian government. Currently a negative Corona test or proof of vaccination is required for check in. As the regulations change with very short notice we are unfortunately unable to inform guests ourselves about the regulations but are depending on the Bavarian government to distribute the regulations. We are sorry that we did not have the availability to upgrade you this time. Mr S., it would be a pleasure to welcome you back and offer you a complimentary upgrade to Suite Please do let me know once you have plans to return to the Bayerpost. I would be very happy to be of assistance with your reservation, ensure the complimentary upgrade and to meet you personally upon arrival. Wishing you a great day and I am looking forward to hearing back from you. Best wishes from sunny Munich, Johannes Mayr Hotel Manager

The best customer service and great facilities

Customer review rating 5.0/5

Patryk Couples - 13/07/2021 Confirmed reviews ALL

This is the best experience we have ever had in any of the Accor properties and we use Accor properties very very often. Please, send all the staff from French Sofitels and MGalleries for training to Sofitel Munich. It was a flawless experience, from valet service, through room facilities all the way to check out. No complaints at all. Perfect weekend getaway.

Dear Mr G., Thank you so much for being our ALL Gold member. It is a pleasure to receive positive feedback from you - your satisfaction is of utmost importance to us. We are glad to read that you enjoyed your upgrade to our Duplex Suites. Thank you also for your positive words about the entire team but also in particular about Kristina from the breakfast team and Jana from reception. I have shared your positive words personally with my team - I feel there is no better motivation than positive feedback. Mr G., I very much hope you will be returning to Munich as it would be a pleasure to meet you personally. Regrettably, I was on holidays during your visit therefore I did not get to meet you. Please do let me know once you have plans to return to the Bayerpost. I would be very happy to be of assistance with your reservation. Wishing you a great day. Best wishes from sunny Munich, Johannes Mayr Hotel Manager

Good stay

Customer review rating 3.5/5

I. A. Couples - 04/07/2021 Confirmed reviews ALL

You need to upgrade the beds .. the resturant is perfect and the spa wasnt open

Bonjour Mr. Abd El Rahim, Thank you for taking the time to tell us about your experience at the Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johannes Mayr, Hotel Manager

Excellent location and stay

Customer review rating 5.0/5

Anonymous Families - 15/05/2021 Confirmed reviews ALL

We had a wonderful stay, with excellent service and accommodations. Although the food we ate at breakfast, as well as what we ordered from room service was excellent, I wish there was a little bit more variety in the room service menu since we were staying inside most of the time.

Dear Ms K., Greetings from Sofitel Munich Bayerpost. It was a pleasure to welcome you to Munich and we thank you for choosing to stay with us while in the city. It is delightful to read that you enjoyed your stay with us. Thank you for your feedback regarding the variety on our menu and for having given us the chance to show our hospitality. Ms K., it would be a pleasure to welcome you back soon. Please do let me know if my team or I can be of any assistance. Best wishes, Johannes Mayr, Hotel Manager

Service

Customer review rating 5.0/5

W. Business - 09/05/2021 Confirmed reviews ALL

Alles war TOP

Sehr geehrter Herr W., herzliche Grüße vom Sofitel Munich Bayerpost. Es war uns eine Freude Sie bei uns begrüßen zu dürfen. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns so gut gefallen hat und wir Sie von unserem Service überzeugen konnten. Herr W., danke, dass Sie sich für Ihre Zeit in München für unser Haus entschieden haben. Dies wissen wir sehr zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Bitte lassen Sie mein Team und mich gerne wissen, wenn wir etwas für Sie tun dürfen. Mit herzlichen Grüßen, Johannes Mayr, Hotel Manager

Prima verblijf ondanks corona-beperkingen. Diner en ontbijt op kamer uitstekend!

Customer review rating 4.0/5

Jan Business - 17/03/2021 Confirmed reviews ALL

It was a short stay due to Covid-19 restrictions. Arriving in the evening around 21.00 and leaving next day at 12.00. Staff very friendly as usual. Room felt like coming home, like the many times before. Diner and breakfast at the room was of excellent quality! The only thing missing is the soul of the building: the vibe of the guests and staff walking around everywhere and a lively Isabar... But that will definitely come back again, like myself!

Dear Mr V., Greetings from Sofitel Munich Bayerpost. Firstly, we would like to thank you for choosing to stay with us. Especially in times like these we are very thankful for your loyalty. Thank you for being our ALL Silver member. Your positive review has been shared with the entire team. Especially your feedback in regards to our service and in particular room service. Mr V., we all hope that the vibe of a busy bar and lobby area will return soon and we are looking forward to welcoming you back in the future. Please do let me know if there is anything I can do to be of assistance. Wishing you an enjoyable Sunday. Best wishes, Johannes Mayr Hotel Manager

Well located

Customer review rating 4.5/5

Alina Business - 28/02/2021 Confirmed reviews ALL

Close to the train station, very friendly staff and good food.

Dear Ms H., Thank you for your wonderful feedback and for having chosen us for your time in Munich. It was a pleasure to have you as our ALL member stay with us. I am delighted to learn how much you enjoyed your stay. Please do let me know if there is anything my team or I can do for you to make your next stay with us special. We hope to welcome you back soon. Best wishes, Johannes Mayr, Hotel Manager

Fantastic stay

TripAdvisor rating 5.0/5

Hugues B 14/10/2020 TripAdvisor review

Great two night stay at the Sofitel Bayerpost in Munich. We have been spoiled in this cosy, design SO Sofitel hotel. One among the best with Vienna and Singapore. The pool and Sauna were fortunately reopened. Breakfast is served at the table, instead of the great Buffet but food and service were great.

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Hotel Stay

TripAdvisor rating 5.0/5

527accounts Business - 02/02/2020 TripAdvisor review

Excellent place to stay for a visit to Munich. Staff, rooms & facilities are first class. Positioned next to the main station just a couple of minutes walk, it is a great location for exploring Munich.

Bonjour, thank you for your wonderful feedback, we hope you felt comfortable with us. We are looking forward to welcoming you back soon. Best Regards, Johannes Mayr, Hotel Manager

Excellet hotel in the Munich

TripAdvisor rating 5.0/5

a60131606 31/01/2020 TripAdvisor review

A really nice hotel that has a comfort room and relax environment. Always be my first choose when I back to Munich. Although the Sauna is not available during my stay, but the hotel do offer some relaxing bath salt or the bubble for you to use in the room. Breakfast is also nice, luxury food and excellent service of the waiters over there. Nice location that just near the main train station. Highly recommend to the people that travel or having business here.

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us even without our spa area which is in renovation right now due to waterleackages. We have as well a cooperation with a hotel across the street so that our guests can use their spa area. We hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Top luxury hotel

TripAdvisor rating 5.0/5

Gerard J Couples - 27/01/2020 TripAdvisor review

Great location in the city center of Munich. service minded people, exact like you expect in such a luxury hotel, beautiful rooms, excellent breakfast. Quick efficient check in and check out process. Simply great

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Lovely stay

TripAdvisor rating 5.0/5

treadquietly Family - 06/01/2020 TripAdvisor review

What a pleasure to stay at this wonderful hotel. This hotel is faultless. The staff are extremely friendly and helpful. The food is fantastic. The facilities are modern, clean and comfortable. The location is remarkably convenient. This was a wonderful, happy stay.

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Christmas Market Stopover

TripAdvisor rating 5.0/5

Mark P Family - 24/12/2019 TripAdvisor review

The staff were excellent from start to end. Could not have helped us more or made us feel more welcome. We came in early and they did their best to turn around the room quickly, we had a mishap with a breakfast order and they fixed it Super fast and went over and above expectations. First class

Bonjour, thank you for the positive, constructive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

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