Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 2,999 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Green Key Certification

Our accommodation(s)

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Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,999 reviews

TripAdvisor Rating  4.5/5  4,914 reviews

Certificate of excellence 2023

Excellent hotel

TripAdvisor rating 5.0/5

Zoltán F Couples - TripAdvisor review

This has to be one of the most sustainable hotel, I'have stayed in a long time. Everything is well planned out with a beautiful property and decent service, too. We were staying in room 707, the room itself was stunning, with all the 5 stars amenities. The bath was a lovely touch in the room. Shout-out to the bar, too, their drinks are fairly priced, with wonderful service. We will happily stay again, and most definitely recommend the hotel.

Good stay

Customer review rating 4.5/5

Mike N. Business - Confirmed reviews ALL

Good stay; good location by train station; walk from old town; made a request for an extra bed and it came quick with out issues. Decent breakfast. Over all and excellent stay.

Bonjour Mr. N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

Sofitel Munich

Customer review rating 5.0/5

Cathy Couples - Confirmed reviews ALL

After a long day of travel we were given a friendly welcome at reception and also given a room upgrade on arrival. Staff very helpful with instructions and directions as our first time in Munich.

Bonjour Ms. P., Thank you for taking the time to review your stay at Sofitel Munich Bayerpost. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk General Manager

Business hotel

Customer review rating 3.5/5

Anon Friends - Confirmed reviews ALL

Location very near main railway station makes this a good choice for business travellers/conferences. Let down as a tourist location by a dark, rather oppressive, spa designed so that you are always in someone's way. Restaurant traditional - more salad / light options would be good.

Bonjour Anon, Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager

good location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

overall experience was good. love tea section in buffet restaurant. As a member of accor, normally i have welcome drink. but the staff dont give me coupon.

Dear Ms. T., I am very pleased that you took the time to review your visit with us at Sofitel Munich Bayerpost. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the check-in, our service and the missing coupon. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 964 reviews 8.8/10 Location
  • 1,569 reviews 7/10 Room
  • 1,844 reviews 7.8/10 Service
  • 10 reviews 6.9/10 WiFi
  • 655 reviews 8.3/10 Breakfast
  • 510 reviews 8.6/10 Vibe
  • 416 reviews 6/10 Cleanliness
  • 367 reviews 7.6/10 Amenities

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