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ibis Muenchen City Arnulfpark Hotel 2 stars

Customer review rating 4.6/5 5,939 reviews

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How it works?
ibis Muenchen City Arnulfpark
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+ 10 Services

Hotel extras

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 204 air-conditioned rooms, including 96 twin rooms

  • Buffet breakfast with homemade pastries

  • Spend the night at the ibis and the day at theNovotel next door

  • Fresh waffles for breakfast and paninis available as a snack from the 24-hour bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Muenchen City Arnulfpark

Arnulfstrasse 55
80636 munich
germany

Tel: +49892324930

Fax: (+49)89/232493150

Check-in from 15h00

Check out up to 12h00

  • S1,S4,S5,S6,S7 :  S1,S4,S5,S6,S7 DONNERSBERGERBRÜCKE

  • 16, 17 :  16, 17 Marsstrasse

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145354, 11.53984

Our accommodation(s)

Discover the new-look ibis: All 204 rooms at the ibis Munich City Arnulfpark hotel offer practical comfort and Sweet Bed by ibis beds for a stress-free and relaxing night's sleep - sweet dreams in Munich.

Our restaurants and bars

RESTAURANT

Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.

Non contractual photo

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

Our guest reviews for
ibis Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,939 reviews

tripadvisor

TripAdvisor Rating 4.5/5

944 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Everything was nice and the staff friendly an helpful

Customer review rating 4.5/5

Christian Business - 03/07/2021 Confirmed reviews ALL

As said abobe. Freindly and helpful staff. Room was clean and ok.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Unexpectedly hard beds

Customer review rating 2.0/5

Sf Solo - 27/06/2021 Confirmed reviews ALL

The beds were so hard. Can't explain to myself why. I was so looking forward to a good night's sleep but I kept waking up again and again. The fan in the bathroom was running constantly all night. Why?? Breakfast in the Novotel next door was fine.

Dear Mr. F., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City Arnulfpark. We regret that your experience with the bed and the air conditioning did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Good stay

Customer review rating 4.0/5

R. G. Families - 26/06/2021 Confirmed reviews ALL

Friendly and competent staff, excellent breakfast, the hotel is very well located and easy to access by car.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Fantastic staff

Customer review rating 4.0/5

Andrew M. Couples - 23/03/2020 Confirmed reviews ALL

Great staff, 4 tram stops from main station £1.70 for short trip ticket, very expensive for breakfast £12 my partner had breakfast once I did not bother. Great beers on tap also.

Dear Mr. m., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback onthe staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Good stay

Customer review rating 4.0/5

Jason P. Couples - 19/03/2020 Confirmed reviews ALL

No problems whatsoever! Everyone helpful thanks!

Dear Mr. p., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Jochen Fuchs General Manager

Excellent

Customer review rating 5.0/5

Michael R. Friends - 29/02/2020 Confirmed reviews ALL

Friendly. Clean and modern rooms. Great food for breakfast.

Dear Mr. R., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the comment "Excellent". We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Water blockage in shower cabin

Customer review rating 0.5/5

Kushan Business - 28/02/2020 Confirmed reviews ALL

There was an issue with water blockage in my room. Despite of reporting the issue it was not resolved for 2 days. I couldn’t take shower properly. I was totally Dissatisfied with my stay at ibis.

Dear Mr. G., I would like to offer my sincere apologies for the problems regarding the water blockage and the human errors that unfortunately caused inconveniences for you. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. Please allow me to ask you, when you will visit us again? We would like to invite you to the next visit. Alternatively, we are happy to credit points to your ALL account. I would appreciate a short message. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Reliable

Customer review rating 4.0/5

Muc Business - 27/02/2020 Confirmed reviews ALL

As I would expect.

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy. We hope to welcome you as our guest soon again. Yours sincerely, Jochen Fuchs General Manager

Friendly receptionist

Customer review rating 4.0/5

Sissi Business - 26/02/2020 Confirmed reviews ALL

I arrived on Tuesday 19th February evening. Very friendly staff at the reception, smiling and trasmitting a sense of human contact. I hate cold and distant receptionist, but the guy who welcomed me made me feel comfortable since I arrived.

Dear Ms. L., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the reception staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Best customer service had ever experience

Customer review rating 5.0/5

Alessandro D. N. Business - 20/02/2020 Confirmed reviews ALL

Simply amazing! The staff is great, friendly and able to solve any special needs of customer. Expecially Omar, Lorenz and Giorgio are always smiling and professional.

Dear Mr. Di N., Wow!!! Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

rundrum alles o.k.

Customer review rating 4.5/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

alles gut

Sehr geehrter Herr S., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeitgenommen haben, Ihren Aufenthalt im Ibis München City Arnulfpark zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles gut" goutieren. Haben Sie herzlichen Dank dafür! Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Jochen Fuchs General Manager

Just what we expected!

Customer review rating 4.5/5

Mike C. Couples - 11/02/2020 Confirmed reviews ALL

Very good - gave us everything we needed for our stay in Munich. Staff were courteous & helpful when we needed them.

Dear Mr. C., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Amazing!!

Customer review rating 5.0/5

Jess Solo - 29/01/2020 Confirmed reviews ALL

The perfect room, so clean and the people are so welcoming and nice. Wouldn’t change a thing, 100 percent recommend:)!

Dear Ms. W., Wow!!!! Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager
Customer review rating 4.0/5

Ramesh V. Business - 25/01/2020 Confirmed reviews ALL

Good!!

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Jochen Fuchs General Manager

Comfortable and great customer service

Customer review rating 5.0/5

Sarina Families - 22/01/2020 Confirmed reviews ALL

Very comfortable and clean rooms. The desk staff were very helpful with all our queries and requests, especially as our daughters were sick and we needed extra pillows and umbrellas for going out. Breakfast is great (the bread is particularly good). I wanted to acknowledge one particular staff member and am annoyed with myself for night writing down her name. It was an unusual name, I think it's Dylan. She was particularly helpful and very kind. thank you.

Dear Ms. E., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Incredible

TripAdvisor rating 5.0/5

marinacristofaro Solo travel - 09/10/2019 TripAdvisor review

Was amazing! I've loved the surprise that the staff made to me. Was incredible. I will return with my family. Oktoberfest is so close, that turns it more special. Thanks a lot to all of you guys! Caroline, you rock girl!

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the amazing remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are looking forward to welcoming you and your family as guests in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Pleasant stay

TripAdvisor rating 5.0/5

sany6666 Couples - 14/08/2019 TripAdvisor review

Nice and cozy rooms, it was clean and 2 tram stops away from the central metro station. 5mins walk to the nearest tram stop. Linens were comfy and clean. Good for a night stay when in Muenchen, didnt try their food.

Thank you so much for the excellent rating and the nice comment. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Jochen Fuchs General Manager

Recommended Hotel to stay in Munich.

TripAdvisor rating 4.0/5

ISM65 Business - 29/07/2019 TripAdvisor review

Conveniently located close to the Central Station, a few minutes by Tram to Marienplatz and central Munich. Comfortable, airconditioned and well sized rooms with excellent service. Excellent Bar and Restaurant functioning till late night.

A pleasant stay

TripAdvisor rating 5.0/5

Dave G Couples - 05/06/2019 TripAdvisor review

The hotel appears to be relatively new and is nicely done with a contemporary feel. The staff are excellent and the location well served by public transit. Four tram stops to the train station and an S-Bahn station a short walk away connectst you to the airport.

Thank you so much for the stellar review and the lovely remarks on the staff. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Excellent

TripAdvisor rating 5.0/5

Passport56290079001 Family - 24/04/2019 TripAdvisor review

Cozy and smooth stay with great breakfast and clean rooms. We stayed as a family and had a great time. Everything went smooth, room was quiet so we had great night rest. In summary we are very satisfied.

Thank you so much for the excellent rating. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We are very happy that you and your family felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

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