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ibis Muenchen City Arnulfpark Hotel 2 stars

Customer review rating 4.6/5 5,769 reviews
ibis Muenchen City Arnulfpark
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Hotel extras

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 204 air-conditioned rooms, including 96 twin rooms

  • Buffet breakfast with homemade pastries

  • Spend the night at the ibis and the day at theNovotel next door

  • Fresh waffles for breakfast and paninis available as a snack from the 24-hour bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Muenchen City Arnulfpark

Arnulfstrasse 55
80636
munich
germany

Tel: +49892324930

Fax: (+49)89/232493150

Contact email

Check-in from 15h00

Check out up to 12h00

  • S1,S4,S5,S6,S7 :   S1,S4,S5,S6,S7 DONNERSBERGERBRÜCKE

  • 16, 17 :   16, 17 Marsstrasse

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145354, 11.53984

Our accommodations

Discover the new-look ibis: All 204 rooms at the ibis Munich City Arnulfpark hotel offer practical comfort and Sweet Bed by ibis beds for a stress-free and relaxing night's sleep - sweet dreams in Munich.

Accessible room

Room with 1 double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

MyRoom by Alex: Back to the 50s

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

MyRoom by Max: Body Art

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,769 reviews

tripadvisor

TripAdvisor Rating 4.5/5

941 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best customer service had ever experience

Customer review rating 4.6/5

Alessandro D. N. Business - 20/02/2020 Confirmed reviews ALL

Simply amazing! The staff is great, friendly and able to solve any special needs of customer. Expecially Omar, Lorenz and Giorgio are always smiling and professional.

Dear Mr. Di N., Wow!!! Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

rundrum alles o.k.

Customer review rating 4.6/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

alles gut

Sehr geehrter Herr S., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeitgenommen haben, Ihren Aufenthalt im Ibis München City Arnulfpark zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles gut" goutieren. Haben Sie herzlichen Dank dafür! Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Jochen Fuchs General Manager

Just what we expected!

Customer review rating 4.6/5

Mike C. Couples - 11/02/2020 Confirmed reviews ALL

Very good - gave us everything we needed for our stay in Munich. Staff were courteous & helpful when we needed them.

Dear Mr. C., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Amazing!!

Customer review rating 4.6/5

Jess Solo - 29/01/2020 Confirmed reviews ALL

The perfect room, so clean and the people are so welcoming and nice. Wouldn’t change a thing, 100 percent recommend:)!

Dear Ms. W., Wow!!!! Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager
Customer review rating 4.6/5

Ramesh V. Business - 25/01/2020 Confirmed reviews ALL

Good!!

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Jochen Fuchs General Manager

Comfortable and great customer service

Customer review rating 4.6/5

Sarina Families - 22/01/2020 Confirmed reviews ALL

Very comfortable and clean rooms. The desk staff were very helpful with all our queries and requests, especially as our daughters were sick and we needed extra pillows and umbrellas for going out. Breakfast is great (the bread is particularly good). I wanted to acknowledge one particular staff member and am annoyed with myself for night writing down her name. It was an unusual name, I think it's Dylan. She was particularly helpful and very kind. thank you.

Dear Ms. E., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Great service

Customer review rating 4.6/5

Roman Business - 12/01/2020 Confirmed reviews ALL

Great service. I was satisfied absolutely

Dear Mr. G., review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Cosy

Customer review rating 4.6/5

Alessandro D. N. Business - 11/01/2020 Confirmed reviews ALL

Like coming home with friends

Dear Mr. Di N., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Emergency stay, excellent customer service and assistance

Customer review rating 4.6/5

Emmy Couples - 01/01/2020 Confirmed reviews ALL

My partner was suffering from severe food poisoning and we were stuck in Munich unexpectedly. After calling several hotels we finally found Ibis Arnulfpark. They let us check in at 7:30am, stress free. The man at the reception truly made the experience so much nicer, offering my partner some tea and seeming genuinely concerned. Thank you for your flexibility and kindness!

Dear Ms. B., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the employee at reception. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Memorable and comfortable stay

Customer review rating 4.6/5

Nikki Couples - 30/12/2019 Confirmed reviews ALL

Very helpful and friendly front desk staff, restaurant and bar staff very accommodating and welcoming.

Dear Ms. V., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Good choice

Customer review rating 4.6/5

Andrey Couples - 30/12/2019 Confirmed reviews ALL

Good!

Dear Mr. M., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Most amazing Team and costumer service from the guys that checked me in :)

Customer review rating 4.6/5

Jamila M. Solo - 29/12/2019 Confirmed reviews ALL

Top Lads at reception and lovely lady at breakfast. Deffo stay here in my next trip!!!

Dear Ms. M., Wow!! Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Great bed and service

Customer review rating 4.6/5

Elodie Friends - 28/12/2019 Confirmed reviews ALL

Very nice welcome. Bed was comfortable and clean. Room is not huge but very good price quality ratio. Can recommend

Dear Ms. H., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the bed in particular. Thank you also for the recommendation! It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager
Customer review rating 4.6/5

Liudmila Couples - 26/12/2019 Confirmed reviews ALL

The most friendly and helpful staff I ve ever seen. Breakfast is super cool, especially waffles!

Dear Ms. P., Thank you for taking the time to review your stay at Ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Was a great stay

Customer review rating 4.6/5

Silvio Families - 26/12/2019 Confirmed reviews ALL

Very welcome place to stay

Dear Mr. S., Thank you for staying with us at Ibis München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager
Customer review rating 4.6/5

A. Couples - 24/12/2019 Confirmed reviews ALL

the stay met my expectations. I knew it is not a fancy hotel and therefore I did not expected for luxury. The room was clean. The breakfast was satisfied and rich enough. My only down remarks are: - Bed is not very comfortable. It was just OK. - Front desk personnel's uniform needs some cleaning :-) I think I would recommend this hotel to my friends.

Dear Mr. A., I am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your positive review, the nice Feedback on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

No Accor membership privileges offered to existing members

Customer review rating 4.6/5

Anonymous Families - 23/12/2019 Confirmed reviews ALL

My fellow traveller had to apply for the Accor membership to save the €15 fee for early check-in. Whereas my existing membership could not utilize this option.

Dear Mr. L., I am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement regarding the membership privileges. We take your input very seriously and I have already discussed it with the managers at accor. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Nice hotel close to downtown

Customer review rating 4.6/5

Sca Friends - 20/12/2019 Confirmed reviews ALL

Very nice employees, especially the guys at the bar have been wonderful, gentle, giving the guests a welcoming feeling.

Dear Mr. B., I am very pleased that you took the time to review your visit with us at Ibis München City Arnulfpark. Thank you for your the nice Feedback on the staff, and also for your suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We are looking forward to welcoming you as a guest in our hotel again. Best regards, Jochen Fuchs General Manager

All good

Customer review rating 4.6/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

The room was clean, the staff were helpful. Yet there was no slippers or some minor but sometimes necessary things such as cotton bud etc.

Dear Ms. A., Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Regarding the missing slippers for example. please allow me to explain, that these amenities are no standard in our hotel category. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Ok

Customer review rating 4.6/5

Thomas V. Business - 09/12/2019 Confirmed reviews ALL

Was quite okay. Room look a little bit used (scratches on the wall) and hairdryer was broken. Rest was good

Dear Mr. V. Thank you very much for your visit and for taking the time to review your stay at Ibis München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Jochen Fuchs General Manager
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