ibis Muenchen City Arnulfpark 2.5 stars

Customer review rating (ALL Rating) 4.6/5 2,350 reviews

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Description

Hotel extras

  • Only 1.8 km from the main train station and 200 m to the tram

  • 204 air-conditioned rooms, including 96 twin rooms

  • Quiet sunny terrace for your breakfast

  • Spend the night at the ibis and the day at theNovotel next door

  • Fresh waffles for breakfast and paninis anytime at the 24h bar

Our accommodation(s)

Hotel location

ibis Muenchen City Arnulfpark

Arnulfstrasse 55
80636 MUNICH
Germany

GPS:48.145354, 11.53984

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,350 reviews

Customer review rating 4.0/5

Georg H. Business - Confirmed reviews ALL

Freundliches Team.

Sehr geehrter Herr H., im Namen meines gesamten Teams und ganz persönlich sage ich Danke für die positive Bewertung und Ihr Lob für das Personal. Ein Feedback wie das Ihre zeigt uns, dass wir unserem Gastgeber-Anspruch gerecht geworden sind. Es freut uns sehr, dass Sie sich die Zeit genommen und die Mühe gemacht haben, Ihren Aufenthalt im ibis München City Arnulfpark zu bewerten. Und es freut uns, dass Sie sich bei uns wohl gefühlt haben. So soll es sein! Selbstverständlich werde ich Ihre Bewertung gerne an mein Team weiterleiten. Denn: Ihre Zufriedenheit ist für unsere Mitarbeiterinnen und Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Bestätigung und Motivation zugleich. Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Customer review rating 1.0/5

Matthew B. Business - Confirmed reviews ALL

Very bad smell from either the drains, sink or toilet. Arrived late and was told that there was not housekeeping. I asked whether some disinfectant could be put in the sink / drain. Thus didn’t happen. One plug point didn’t work and no USB sockets. No extra pillows as pilllows were bad. Disappointing!

Dear Mr B., I would like to offer my sincere apologies for the problems regarding your room and the service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at ibis München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 3.0/5

Daison P. Business - Confirmed reviews ALL

The location was perfect. The price is too high for the service offered. - There is not enough water provided. - Usually with that price you can get a small refrigerator to keep the water or drinks. - And with many hotels I stayed elsewhere, there were kettles and coffee/tea bags provided.

Dear Mr P., I am very pleased that you took the time to review your visit with us at ibis München City Arnulfpark. Thank you for your review, the praise for the location, and also for your critique regarding the room facilities and amenities. Please accept my apologies for the inconveniences and disappointments you had to deal with. Nevertheless, we ask for your understanding regarding our international ibis standards. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back despite some restrictions. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Ananta N. Solo - Confirmed reviews ALL

I enjoyed my stay with you. A nice location with great access to main tourist spots but not overcrowded. Staff were very pleasant, breakfast was a treat and I loved it.

Dear Mr N., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location and the breakfast. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer review rating 4.5/5

Emmanuel N. Solo - Confirmed reviews ALL

I enjoyed the quality of comfort and how tidy the hotel is. Workers being respectful regardless of nationality or...

Dear Mr N., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the comfort and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Other web-users rate our hotel

  • 1,101 reviews 9.2/10 Location
  • 1,336 reviews 7.3/10 Room
  • 1,135 reviews 8.8/10 Service
  • 23 reviews 9.2/10 WiFi
  • 720 reviews 9.3/10 Cleanliness
  • 664 reviews 8.5/10 Breakfast
  • 244 reviews 9.3/10 Vibe
  • 145 reviews 8.7/10 Amenities

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