ibis Muenchen City Arnulfpark 2 stars
Customer review rating (ALL Rating) 4.6/5 1,950 reviews
ibis Muenchen City Arnulfpark
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2 km / 1.24 mi 20 min walk / 5 min drive
Int. airport 1 - full name
35 km / 21.75 mi 30 min drive
Int. airport 1 - IATA code
35 km / 21.75 mi 30 min drive
Check-in from - Check out up to
Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.
Discover the new-look ibis: All 204 rooms at the ibis Munich City Arnulfpark hotel offer practical comfort and Sweet Bed by ibis beds for a stress-free and relaxing night's sleep - sweet dreams in Munich.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great hotel & good location, close to the train station & Oktoberfest
Customer review rating 4.5/5
Ab Families - Confirmed reviews ALL
The hotel is great and everything looks good (lobby, rooms). Managed to find street parking just in front of the hotel. It's also close to the train station and only 30min walk to Oktoberfest. On the downside, the payment experience was a hassle. They charged me multiple times randomly (like one month in advance) despite the terms saying "payment 2 weeks in advance". In the end, I paid the correct amount, it's just there was a lot of back & forth communication with the reception.
Nice location, not clean enough, no fridge, no slippers
Customer review rating 2.5/5
Misha Couples - Confirmed reviews ALL
The location is good. Close to the train station, not too far from the down town, nice district. There were no fridge and slippers in the room. I was told that no one has these in their rooms, which is very strange and inconvenient as for me. The room was a little dirty with dirt on the floor and toilet.
Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings in the check-in and the check-out categories, and the praise for the location. I do acknowledge, however, that there is still “room for improvement” in the cleanliness category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. Please accept my apologies for the inconveniences you had to deal with. And we regret to hear that you were not completely satisfied with the room facilities. We are unfortunately not able to change the amenities (international ibis standards), so we thank you for your patience and hope this is not too much of an inconvenience for you. We all hope to welcome you as our guest again. Best regards, Jochen Fuchs General Manager
Friendly, helpful staff, hotel in a good location.
Customer review rating 3.5/5
Karen D. Couples - Confirmed reviews ALL
Hotel was well placed for the city centre. The hotel was clean and had all that was required for a city stay. We were surprised at how expensive the rooms were, but hadn't realised that it was Octoberfest and so could understand why our stay had been so costly. The staff were really helpful and patient and answered all asked of them. Thank you.
Customer review rating 5.0/5
Fernanda Couples - Confirmed reviews ALL
Confortable room and bathroom with all amenities needed.
Dear Ms L., Thank you for taking the time to review your stay at ibis München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
I only stayed for one night so I can't give a detailed account. Everything worked fine. Practical and quiet room and location is good.
Dear Ms B., Thank you very much for your visit and for taking the time to review your stay at ibis München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings and the praise for the room and the location. I do acknowledge, however, that there is still “room for improvement” in some categories. Please be assured that this fact will be addressed and discussed within our local team and that we will try our best to improve even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager
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