Mercure Hotel Munich City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 2,089 reviews

Mercure Hotel Munich City Center - Image 1
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Description

Hotel extras

  • Green Key certified

  • A dynamic and dedicated team that delivers excellent service and personalized support 24/7

  • Relaxed atmosphere in our innovative, high-quality culinary "Relax" restaurant

  • Perfect city center location within walking distance of the main train station and attractions

  • Spacious rooms in different categories with free mini-bar and WIFI included.

Our accommodation(s)

Hotel location

Mercure Hotel Munich City Center

Senefelder St. 9
80336 Munich
Germany

GPS:48.137948, 11.560171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX FOOD, DRINKS AND YOU

Feel at home in our Relax Restaurant. Enjoy delicious snacks such as cold cuts, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,089 reviews

Customer review rating 4.5/5

Patrick M. Couples - Confirmed reviews ALL

Check-in was seamless. The breakfast selections were numerous and tasty. Rooms were large and clean. Staff was all friendly and helpful.

Dear Guest, Thank you so much for your kind words! We're very happy to hear that you enjoyed your spacious and clean room, and that our breakfast selections hit the spot for you. It’s also wonderful to know that our team made a positive impression during your stay. We always strive to provide a seamless experience and your feedback truly motivates us. We hope to welcome you back soon! Best wishes and greetings from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 4.0/5

Amanda K. Families - Confirmed reviews ALL

We only stayed for 1 night, so I cannot give extensive feedback. Overall, the staff was very friendly at check-in and out. Our room was spacious, and we enjoyed that it faced the courtyard. Cleanliness, especially in the bathroom, could have been better. Also, the room was quite warm at night, although we arrived very late and did not realize we could have opened the windows. It did not feel like the A/C was working, but again we may have missed something arriving tired and after midnight. The breakfast spread and quality was amazing in the morning. Our favorite breakfast of our week long trip!

Dear Guest, Thank you so much for taking the time to share your experience with us! We're very happy to hear that you enjoyed your stay, especially the friendly service at check-in and check-out. It’s always our goal to provide a warm welcome to our guests. We're glad you found your room spacious and enjoyed the courtyard view. We do apologize for the cleanliness not meeting your expectations, particularly in the bathroom. Our housekeeping team strives to maintain high standards, and your feedback is invaluable in helping us improve. Regarding the temperature in your room, it can indeed get a bit warm, especially during the night. We appreciate your understanding, and we encourage guests to open the windows to let in some fresh air whenever needed. It’s wonderful to hear that you loved our breakfast! We work hard to provide a variety of delicious options to start your day off right, and it’s great to know it was a highlight of your trip. We hope you have the chance to stay with us again in the future, where we can aim to provide you with an even better experience. Best wishes and many greetings from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 4.5/5

Kerry H. Families - Confirmed reviews ALL

Amazing location with lots of good restaurants near it. Loved the free mini bar! Made us feel welcome.

Dear Kerry H., Thank you for your kind feedback regarding your stay. We are delighted to hear that you enjoyed our prime location and the complimentary mini bar, which we strive to offer to enhance our guests' experiences. We look forward to welcoming you back in the future! Best regards, Mercure Hotel Muenchen City Center

Customer review rating 5.0/5

Stephen R. Solo - Confirmed reviews ALL

Location close to central train station and a short walk to the historic Old Town was perfect for me. Easy to get to local sites directly by walking or taking the tram or street car. It was also easy to take the train to Salzburg for a day trip and to rent a car nearby for a multi day trip. On a street with hostels and maybe working class immigrants, never felt awkward or unsafe even at night. Room was quiet and well appointed with some stylish touches. Staff always helpful, so it was busy but felt personal, Breakfast was great with a huge spread.

Dear Stephen R., Thank you for your kind review and for choosing Mercure Hotel Muenchen City Center as your base for exploring Munich. We are delighted to hear that our location, conveniently situated near the central train station and within walking distance to the historic Old Town, met your needs for easy access to local attractions. It is wonderful to know that you felt safe and comfortable in our surroundings and that you enjoyed the tranquility of your well-appointed room. Our team strives to provide personalized service even during busy times, and it is gratifying to learn that their efforts contributed to your positive experience. We are also pleased that you appreciated the extensive breakfast options we offer. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Mercure Hotel Muenchen City Center

Customer review rating 5.0/5

John M. Couples - Confirmed reviews ALL

The Hotel is well situated close to the Hauptbahnnof and public transport links. The Hotel staff are really pleasant and friendly and helpful. Room are of good size with large screen tv , king size beds and walk in showers . The cleanliness standards were excellent. Our room was over looking in courtyard so was extremely quiet just what you need after a hard days sightseeing, and finally the buffet breakfast was great with a fantastic offering of both hot and cold offerings.

Dear John M., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. It is also wonderful to know that our team made a positive impression with their friendliness and helpfulness. We aim to provide a satisfying breakfast experience, so we are pleased that you appreciated the variety offered. Your feedback is invaluable to us, as it motivates our team to continue delivering high standards of service. We hope to welcome you back in the future. Best regards, Mercure Hotel Muenchen City Center

Other web-users rate our hotel

  • 1,644 reviews 9.1/10 Location
  • 1,867 reviews 8.7/10 Room
  • 1,481 reviews 9.3/10 Service
  • 40 reviews 4.9/10 WiFi
  • 1,023 reviews 8/10 Comfort
  • 970 reviews 9.6/10 Breakfast
  • 618 reviews 8.2/10 Cleanliness
  • 563 reviews 8.9/10 Value

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