Mercure Hotel Muenchen City Center 4 stars

TripAdvisor rating 4.0/5 2,503 reviews
Mercure Hotel Muenchen City Center
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+ 21 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free mini-bar in all room categories

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Varied events such as gin tastings or Wine & Dine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336
muenchen
germany

Tel: +4989551320

Fax: (+49)89/55132444

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4 :   U1 U2 U3 U4 HAUPTBAHNHOF

  • U7 U8 :   U7 U8 HAUPTBAHNHOF

  • S1 S8 :   S1 S8 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.137948, 11.560171

Our accommodations

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Standard room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with double bed and sofa or chair

  • Max. number of persons: 4
  • Area: From 33
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with double bed and sofa or armchair

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with twin beds and an armchair

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room across two floors with a Queen-Size Bed

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side, Courtyard side *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RELAX FOOD,DRINKS AND YOU

Type of cuisine: Other cooking style

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,789 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great breakfast

Customer review rating 4.5/5

Sergio Business - 28/11/2019 Confirmed reviews ALL

Confortable room. Super clean. Kind Staff. Breakfast incredible

All fantastic

TripAdvisor rating 4.0/5

carlosdravetsoto Couples - 27/11/2019 TripAdvisor review

Specially the recepcionist that attended us on the check in day was very kind and provided us few valid and precious recommendations on where to go, so a 10/10 for them. The room was pretty clean and we really enjoyed our night stay.

Munich

Customer review rating 4.5/5

Pieter V. W. Couples - 26/11/2019 Confirmed reviews ALL

Fine hotel; good service; location not our preference

satisfait

Customer review rating 4.5/5

Bernard C. Business - 23/11/2019 Confirmed reviews ALL

all ok

Very good hotel close to Hauptbahnhof

TripAdvisor rating 4.0/5

JohnBoele Couples - 22/11/2019 TripAdvisor review

The hotel is close to the Hauptbahnhof, but walking to the Altstadt is just 10 to 15 minutes. The room was very modern, clean en we didnot hear any streetnoise. The bed was comfortable, and the bathroom was clean and had a very good shower.

Exceptional Hospitality Convenient to Transportation Center

Customer review rating 4.5/5

River C. Couples - 20/11/2019 Confirmed reviews ALL

At first, I was skeptical when our travel agent located a hotel for us that was only three blocks from Munich's Central Train Station (Hauptbahnhof). I could not have been more mistaken. We arrived earlier than anticipated, but the Mercure staff worked hard to find us rooms since we had had a difficult overnight trip. The rooms were exceptionally nice, and the staff continued to be very helpful. Being so close to the main train station, for only a few Euro, we could get a daily train pass for downtown Munich, letting us visit many of the better known areas of the city, and access some nice dining venues. The train station was also a convenient walk for our departure the next day for the start of our river cruise.

room good - service lousy

Customer review rating 4.5/5

Rainer M. Business - 20/11/2019 Confirmed reviews ALL

The room service as well as the service at the bar was more or less not existing. I left the hotel in the morning (14NOV) before 09:00. When I returned at 16:15 the room was still not cleaned up. I killed the time in the hotel bar, but the staff tried to ignore me by all means. Only when I actively walk towards the staff, they were willing to take my order or give me the bill. Finally the staff was totally surprised that he didn't get a tip and asked, whether I'm waiting for my change. Unbelievable! While sitting in the bar and having one beer I was watching the mice chasing each other on the floor. Also this did not bother the staff at all. Obviously it's the standard in this hotel. Traveling around the world and staying a lot in different ACCOR Hotels (Platinum Member) this was definitely the worst service I ever experienced. The room was good, but the designer of the shower must be an idiot. It's impossible to shower without flooding half of the bath room.

It was wonderful!

Customer review rating 4.5/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

We loved the room, the service, and the breakfast. It was a delightful experience!

Customer review rating 4.5/5

Anonymous Friends - 17/11/2019 Confirmed reviews ALL

Great location, very clean, very helpful staff, gteat breakfast.

Customer review rating 4.5/5

Wayne C. Business - 17/11/2019 Confirmed reviews ALL

All good except breakfast Sunday was crowded and I had to wait.

Nice as usual

Customer review rating 4.5/5

Paweł Couples - 15/11/2019 Confirmed reviews ALL

Good Service for a nice price.

Brilliant Place to Stay in Munich

Customer review rating 4.5/5

Philby Business - 14/11/2019 Confirmed reviews ALL

I had 2 nights at the hotel and thoroughly enjoyed my stay. The room was well equipt with everything you might need and was very comfortable.

More than I expected.

Customer review rating 4.5/5

Anonymous Families - 14/11/2019 Confirmed reviews ALL

The front desk service was excellent. Room was large and clean. Surprised by and delight with the room amenities.

No invoice, can't reach anyone

Customer review rating 4.5/5

Christian Business - 13/11/2019 Confirmed reviews ALL

Room was ok. When checking out asked to get invoice by email. Staff said no problem. One week later I still have not received any invoice. On hold for 10 minutes trying to reach anyone at the hotel to ask again. If hotel is unable to provide an invoice, I will be forced to contest the charge on my credit card until you provide an invoice. I want to point out that I am a platinum member, I stay at accor group hotels a lot, and this has never been a problem at other hotels. Shame, apart from this the stay was quite nice...

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Muenchen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. That you did not receive your invoice by mail and no one answers the phone is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. You will receive your invoice within the next hour. With best regards Christian Koentopp – Host AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

It was good

Customer review rating 4.5/5

Jnanankur G. Business - 12/11/2019 Confirmed reviews ALL

It was a good experience.

Excellent short stay in top hotel

Customer review rating 4.5/5

Derek A. Couples - 12/11/2019 Confirmed reviews ALL

Check in and check out was both fast and very efficient, the staff being most attentive. The room was an upgrade and was spacious, well appointed and cleaned thoroughly each day. We took breakfast and enjoyed an expansive choice of delicious food. The bar service was very professional. Overall a very enjoyable stay in a well run establishment.

Convenient location

Customer review rating 4.5/5

Neil Solo - 07/11/2019 Confirmed reviews ALL

The hotel is conveniently situated very close to the main train station and is a short walk from the city centre. The room was clean and functional and the staff were generally friendly and helpful. My only gripe was the slightly chaotic breakfast experience. They don't have enough dining space for the number of guests and the staff seem to run around a lot but not very efficiently. I was left standing around in the dining room while a member of staff pointed vaguely in the direction of some tables that were clearly occupied so I had to just sort myself out as they were too busy to help

Convenient location and nice perks

Customer review rating 4.5/5

Agyr Families - 05/11/2019 Confirmed reviews ALL

Very good location close to main railway station. Room was reasonably spacious and well equipped, while the complimentary minibar was a nice touch

Comfy stay

Customer review rating 4.5/5

Anonymous Couples - 05/11/2019 Confirmed reviews ALL

Loved the friendly staff, clean spacious room, clean toilet. Good vibes for the ambiance. Only 4 mins walk to the central train station.

A Lovely Break

Customer review rating 4.5/5

Happy T. Couples - 01/11/2019 Confirmed reviews ALL

The hotel strategically located close to the central station and about 15mins away from the famous Marienplatz. Staff was very friendly and helpful, always willing to help and provide all necessary information. Check-in was fast and efficient. The room was very clean, spacious (was a premium room) modern decorated with a cozy look. Beds were rather comfortable. Pillows fluffy. Breakfast was very good. Overall, it was a fantastic experience.

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