Mercure Hotel Munich City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 1,976 reviews

Mercure Hotel Munich City Center - Image 1
Mercure Hotel Munich City Center - Image 2
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Description

Hotel extras

  • Green Key certified

  • Dynamic and passionate team offering excellent service and personal care

  • Relaxed atmosphere in our innovative, high-quality culinary "Relax" restaurant

  • Perfect city center location within walking distance of the main train station and attractions

  • Spacious rooms in different categories with free mini-bar and WIFI included.

Our accommodation(s)

Hotel location

Mercure Hotel Munich City Center

Senefelder St. 9
80336 Munich
Germany

GPS:48.137948, 11.560171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX FOOD, DRINKS AND YOU

Feel at home in our Relax Restaurant. Enjoy delicious snacks such as cold cuts, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,976 reviews

TripAdvisor Rating  4.2/5  2,813 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Peter D. W. Business - Confirmed reviews ALL

Clean and comfortable but awful / dysfunctional wifi. I came for work and was placed on the top floor, but the wifi simply did not work. I asked for help at reception and was given another room on the 2nd floor - apparently the wifi doesn't work well on the top floor. But the wifi was still a disaster: it was slow and often just didn't work. You cannot be a good business hotel with bad wifi.

Dear Peter D. W., Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for the inconvenience you experienced with the Wi-Fi connectivity, especially as you were visiting for work. We understand the importance of reliable internet access for our business guests, and your comments will be noted for our ongoing evaluation of our services. We strive to provide a comfortable environment for all of our guests and regret that we fell short in this instance. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Mercure Hotel Muenchen City Center

Customer review rating 5.0/5

Liz F. Couples - Confirmed reviews ALL

Pleasantly surprised, having stayed in a different hotel in Munich for years now (currently closed for renovation). We're very tempted to make the Mercure our go-to hotel in Munich. Breakfast and bar snacks excellent, room spacious and comfortable, staff great.

Dear Liz F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our breakfast, bar snacks, and found the accommodations comfortable. We look forward to welcoming you back and hope to make Mercure your preferred choice in Munich. Best regards, Mercure Hotel Muenchen City Center

Customer review rating 4.5/5

Gheorghe D. Business - Confirmed reviews ALL

The hotel is close to city center, next to main train station and offers a good rapport quality / price. Comfortable rooms, offered drinks in room, great breakfast and customer focus staff. All ingredients for a great stay in Munich

Dear Gheorghe D., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and attentive staff. Your satisfaction is our priority, and we appreciate your kind words. We hope to see you again soon. All the best, Mercure Hotel Muenchen City Center

Customer review rating 4.0/5

Lars C. S. Business - Confirmed reviews ALL

Solid, clean, good bed, good breakfast, better than expected.

Lieber Gast, vielen Dank für Ihre freundliche Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und unser Frühstück sowie die Sauberkeit und den Komfort Ihrer Unterkunft positiv hervorhoben. Ihr Lob motiviert unser Team, weiterhin unser Bestes zu geben. Wir würden uns freuen, Sie bald wieder bei uns willkommen zu heißen! Herzliche Grüße, Mercure Hotel Muenchen City Center

Customer review rating 4.5/5

Ankur V. Business - Confirmed reviews ALL

Got an early check-in and a late check out. Staff was extremely helpful. Location is good and so are the rooms.

Dear Guest, Thank you so much for your kind words! We’re very happy to hear that you enjoyed our convenient location and found our staff to be helpful. It’s great to know that the early check-in and late check-out worked well for you. Feedback from our ALL Accor Hotels Members are always important for us! We always strive to make our guests' experience enjoyable, and your feedback truly brightens our day! Safe travels, and we hope to welcome you back soon! Best regards and greetings from Bavaria, Mercure Hotel Muenchen City Center

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Other web-users rate our hotel

  • 1,606 reviews 9.1/10 Location
  • 1,840 reviews 8.6/10 Room
  • 1,477 reviews 9.2/10 Service
  • 31 reviews 6.5/10 WiFi
  • 1,018 reviews 7.9/10 Comfort
  • 953 reviews 9.4/10 Breakfast
  • 606 reviews 7.9/10 Cleanliness
  • 558 reviews 8.6/10 Value

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