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Mercure Hotel Muenchen City Center 4 stars

Customer review rating 4.5/5 3,995 reviews
Mercure Hotel Muenchen City Center
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free mini-bar in all room categories

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Varied events such as gin tastings or Wine & Dine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336
muenchen
germany

Tel: +4989551320

Fax: (+49)89/55132444

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4 :   U1 U2 U3 U4 HAUPTBAHNHOF

  • U7 U8 :   U7 U8 HAUPTBAHNHOF

  • S1 S8 :   S1 S8 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.137948, 11.560171

Our accommodations

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Standard room with double bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with double bed and sofa or chair

  • Max. number of persons: 4
  • Area: From 33m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with double bed and sofa or armchair

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with twin beds and an armchair

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room across two floors with a Queen-Size Bed

  • Max. number of persons: 2
  • Area: From 33m²
  • Views: City side, Courtyard side *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RELAX FOOD,DRINKS AND YOU

Type of cuisine: Other cooking style

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,995 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,534 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very nice stay and hotel with a couple of small improvements needed.

Customer review rating 4.5/5

Kevin M. Families - 12/02/2020 Confirmed reviews ALL

Hotel in general and rooms and are excellent. The free minibar is a very nice idea. Two things that should be improved is the general knowledge of the front desk staff. Some had no idea of what is offered around the area. The info booklet inside the rooms lets you know to ask them if you need more information for example about masses. The reply was i think it is in in this street but no idea what it is called or what time the mass is. I would expect the front desk to know this info or at least be able to look it up easily. The second is about the pillows, we were 3 people in the room and your info inside the rooms offers you a choice of 3 pillows. One choice is an ergonomic pillow and when I asked to have 3 in my room the front office first told me that they do not offer them and at my insistence said they will speak to housekeeping. Luckily they found 2. If you are to offer the service better not make guests feel uneasy to ask for them. Better not to offer at all then.

Dear Kevin Thank you very much for having taken the time to submit this positive feedback about your latest stay with us! We happily read that you had a great time at the Mercure Munich City Centre Hotel. We also want to thank you for your constructive criticism which we take very seriously and will forward it to the relevant departments. We are looking forward to welcoming you back again soon!Best regards Daniel Deputy manager

Satisfied stay

Customer review rating 4.5/5

Mabel L. Friends - 11/02/2020 Confirmed reviews ALL

Location is great which is closed to Central Station. Nice staff and the breakfast is good. Room is spacious to us to open two big luggages. Everything is great

Dear Mei Ue L., We do really appreciate your lovely feedback regarding your stay with us!Fantastic, that you did not miss our delicious breakfast selection, which we try to variegate constantly. We would be very happy to welcoming you soon again & send kind regards from Munich! Daniel Deputy Manager

Surprisingly fantastic!

Customer review rating 4.5/5

Su P. Families - 09/02/2020 Confirmed reviews ALL

I was very impressed with 2 staff members: Thomas and Snjezana. They did everything to make our stay very enjoyable. Our room was large and comfortable and we had everything to make a short stay more than adequate.

Outstanding employees - which made my stay great

Customer review rating 4.5/5

Gert T. Solo - 05/02/2020 Confirmed reviews ALL

I had a late check in and all documents has been already prepared. Check in took no longer as 10 seconds. Super friendly welcome. Some on the next morning. Outstanding service from the Reception team. Room very quiet and very clean.

Dear Gert Thank you so much for your lovely feedback about your last stay. I'm happy to request these wonderful lines to all my colleagues. We are looking forward to welcoming you soon!Kind regards Daniel Deputy Host

Top

Customer review rating 4.5/5

Anonymous Families - 03/02/2020 Confirmed reviews ALL

Alles bestens

Very nice stay

Customer review rating 4.5/5

E. Solo - 01/02/2020 Confirmed reviews ALL

Nice bar and breakfast

Good

Customer review rating 4.5/5

Sara J. Solo - 01/02/2020 Confirmed reviews ALL

Good

Mr

Customer review rating 4.5/5

Mostafa T. Solo - 30/01/2020 Confirmed reviews ALL

Great as usual but I had to leave one day earlier so I lost one day from my prepaid stay

OK

Customer review rating 4.5/5

N Business - 30/01/2020 Confirmed reviews ALL

Just OK, nothing special despite the price....

Dear Nick, Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations. I hope you maybe give us another chance to convince you from our service. Best regards Daniel Host

Lovely stay

Customer review rating 4.5/5

Katerina Couples - 29/01/2020 Confirmed reviews ALL

We had great time in Mercure hotel!! The breakfast was one of the best I have ever tried. The room was spacious and well decorated.the people at the reception were kind,friendly and very helpful. There are though two things that need a slight improvement. There was no ventilation in the bathroom.i don't know if it didn't work or if there is none but it wasn't pleasant. Also the ladies from the housekeeping that were on the corridor, were talking very loudly and it was a bit disturbing at 8 o clock in the morning. We were closing the mid door of our room and the situation was getting a lot better that is why I don't think it is a disadvantage of the hotel..

Good

Customer review rating 4.5/5

Mehmet A. K. Families - 27/01/2020 Confirmed reviews ALL

The breakfast is almost expensive but free minı bar usage is very nice pleasantless. Also they provide early ckeck in. Thank you.

mice plague

Customer review rating 4.5/5

Hhh Business - 23/01/2020 Confirmed reviews ALL

There are mice in the breakfast room...

Dear Klaus, First of all we would like to thank you for our feedback on your last stay with us. We would also like to thank you for your constructive criticism. You can be sure that it is not our standard or intention to have a mouse in our lobby and restaurant area. At the moment all our efforts are focused on preventing future incidents like this. Unfortunately, we have had this problem since the renovation of the main station began. I apologize again for any inconvenience during your stay. I hope you will give us another chance to convince you of our service. With best regards from Munich. Daniel Assistant Manager

מלון מאוד יפה עם צוות אדיב

Customer review rating 4.5/5

Shulamith H. Couples - 21/01/2020 Confirmed reviews ALL

A very nice hotel with a wonderful team. beautiful room, large and very clean!

A perpect stay

Customer review rating 4.5/5

Yaeree Families - 20/01/2020 Confirmed reviews ALL

A perpect stay with wonderful breakfast buffet. And hotel's lobby was decorated beautifully. Staffs are very kind.

Professional, friendly and knowledgeable staff and a very well equipped and comfortable room

Customer review rating 4.5/5

Lynne R. Families - 20/01/2020 Confirmed reviews ALL

Reception staff were very friendly and check in and check out could not have been easier. Waiters in general were very friendly with a couple of exceptions. Bar staff were very friendly, knowledgeable and nice to spend time with and talk to. Beds were very comfortable and rooms well equipped.

Great for business purpose

TripAdvisor rating 4.0/5

224didierp Business - 19/01/2020 TripAdvisor review

Hotel well located close to railstation. Easy to find, to walk to or even to drive as parking is very close. Rooms are very clean, big enough and quite. People and servcie are great. Bar is nice and people are friendly.

was ok

Customer review rating 4.5/5

Anonymous Business - 17/01/2020 Confirmed reviews ALL

had water issues with shower and had to call reception 3 times before they changed my room and finally got to bed after 23:30

Dear Victor, Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had some issues with our water pipes while your stay. All our efforts are concentrated in preventing future occurrences like this one. I hope you will give us another chance to convince you from our hotel. Thank you again for your feedback. Sincerely Daniel Management

Great place to stay

Customer review rating 4.5/5

Relle M. Couples - 13/01/2020 Confirmed reviews ALL

Check-in experience was easy and lovely staff. The welcome drink was really nice. We stayed a few years ago and were impressed by the breakfast - not disappointed this time either. There was a problem with the lock on our room, but this was checked for us very promptly. As it wasn't possible to fix the lock at the time, we were upgraded to another room on the same floor. This was very much appreciated. We will definitely stay here again when we travel through Munich.

Very Good

Customer review rating 4.5/5

Klaus M. Families - 12/01/2020 Confirmed reviews ALL

Good Service Reception is very helpful Rooms are good Location is good

a great hotel

TripAdvisor rating 4.0/5

vasilikia2016 Family - 12/01/2020 TripAdvisor review

it's always very pleasant to return at mercury hotel .All the stuff of the hotel is excellent.Room is big very clean and sleep quality is super.Breakfast excellent,position very close(100m.)from the central station and 5 min.walk for Marienplatz.Super!!!

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