Mercure Hotel Muenchen City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 1,822 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Free mini-bar included.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336 MUENCHEN
Germany

GPS:48.137948, 11.560171

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RELAX FOOD,DRINKS AND YOU

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,822 reviews

TripAdvisor Rating  4.0/5  2,665 reviews

Certificate of excellence 2022

No, I would not recommend Mercure Hotel Muenchen City Center.

TripAdvisor rating 2.0/5

DayTrip30706369477 TripAdvisor review

If you are looking for a place with a similar price range and location, I highly recommend Aloft over Mercure. Location: close to Munich central station, but you can hear people screaming and yelling at night. Be careful walking on the street late. Staff: front desk staffs are not very welcoming but the attitude was acceptable. Other staffs are friendly. The two hotlines of the 24-hour manager and front desk never worked during my stay; no one answered on either line. Room: you can feel it's old. Although the room is in great condition, you can still feel its "oldness." The shower room has only half door, which is a weird design because you can splash water everywhere after showering and make a mess. The air conditioner and heater did not work. I tried to call the staff to help, but no one answered. And due to the malfunction of the air conditioner, the air was not circulated and felt very stuffy. The old room smell was getting stronger since there was no air conditioning.

Group weekend break

Customer review rating 4.5/5

Chris L. Friends - Confirmed reviews ALL

The staff were helpful and friendly. The hotel is really well situated. It is comfortable with good sized rooms with lots of storage. The points that meant I did not give a 10 are the lifts were at times too few for the number of people in the rooms and there is no shelf available for clothing.

Dear Chris, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Great location (central station)

Customer review rating 5.0/5

Anthony Business - Confirmed reviews ALL

Great hotel, good location (central station) comfortable rooms and very good service

Dear Anthony, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Great location and comfortable room

Customer review rating 4.5/5

Aidong Business - Confirmed reviews ALL

The reception staff was very friendly and welcoming. They clearly valued my loyalty membership with welcoming drink and upgrade. Definitely will choose the hotel again next time.

Dear Aidong, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The two-story room was perfectly equipped for a longer stay! Everything was cleaned nicely every day, and the free coffee and mini bar each day was a lovely touch. Thanks for a great stay!

Dear Emma, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

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Other web-users rate our hotel

  • 1,052 reviews 9/10 Location
  • 1,348 reviews 9.2/10 Room
  • 1,225 reviews 9.4/10 Service
  • 22 reviews 8.5/10 WiFi
  • 817 reviews 9.3/10 Breakfast
  • 703 reviews 8.6/10 Comfort
  • 451 reviews 8.9/10 Cleanliness
  • 420 reviews 8.6/10 Value

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