ibis Munich City West Hotel 2 stars

Pictures do not match the reality. The bathrooms are made out of plastic and remind you more of a boat excursion on a tiny boat. The ammenities were not satisfactory. There was no safe, no fridge, no trash can, and only one towel for two people. It does not match normal ibis standards and more importantly neither mine. It said on the site there was a 24/7 bar and restauraunt, they were never open, always closed (maybe open for 2 hrs and thats it). Staff is not friendly and not helping, and overall the experience was bad as sanitation, minimum amenities, service, consumer satisfaction, standards, and more did not meet the norm

Excellent stay. Easy check in and very helpful staff. Hotel very close to city and public transport. Easy to find.

The experience was overall good. Appropriate for the price paid considering the location

Stayed a few days for Oktoberfest. The hotel was efficient and convenient to public transport. Not too many amenities, but had everything we needed. The only issue was the bathroom, while it looked clean it had a persistent bad smell of a bar bathroom - not pleasant. Still, a decent budget place to stay. Front desk staff was very helpful with checking us in, scheduling a taxi and providing extra towels when requested.

Very modern spacious hotel

Our group enjoyed their stay at the Ibis-München City West. The public transportation access was ideal for getting to and from our activities and meetings. Breakfast was also very good, and staff in general were attentive and polite. The only negatives: The rooms were warm, as the Air Conditioning had already been turned off for the fall/winter season. This is a common occurrence in Europe, it seems, as we've encountered this elsewhere as well. Secondly, I personally had issues with noise when having my room windows open (due to air conditioning being turned off) - my room was on the back, overlooking the gas station. My roommates and I could hear every word that was spoken, day and night. This, however, is beyond the control of Ibis staff.

So glad we stayed here during Oktoberfest! The room was clean, breakfast was plentiful and delicious, and the location was convenient getting to the festival. Additionally, the staff was very responsive to any questions we had prior to our arrival. A tip for future fest goers, this hotel is less than a 30 minute walk from the ZOB. This matters because it was impossible to get an Uber ride during Oktoberfest, not to mention the uber rates easily doubled at that time.

On a business trip you expect to be able to work comfortably in your room when the need arises. The tiny table and sofa bed (as a chair) were inadequate for this, which was disappointing. Also, the dinner menu hasn’t changed for a very long time. Otherwise, clean room, nice staff, reasonable Wi-Fi, very handy for the U-Bahn and a good breakfast. Probably won't book again for business just because of the poor workspace in the room.

Just what I needed for my short stay, it was very close to the office i had business in the next day

Ibis is cool place for any tourist because of its location and easy access to metro and bus.their rooms are very clean my only issue is I was expecting a kettle for heating water and daily supply of coffee due to the cold weather

enjoyed my stay, rooms were good, bathrooms were good, location next to tram and trains great. pillows could be improved

My experience was very good I loved the setting the location the breakfast and the new rooms the only complaint I would make is that your room service crew/employees don’t knock before coming into our rooms. During my stay room service barged into my room multiple times without knocking which made me very uncomfortable as a woman I please hope you will take my complaint into consideration.

everything is fine, except there is not enough parkking space. .

Rooms have recently been refurbished, staff were great!

I am traveling a lot so have a lot of experience with uncomfortable beds in hotels, however here it is a delight. You sleep just as good as at home and the room towards the parking was very quiet! The breakfast has plenty of options and we were with a group and some small kids and the waiters were very helpful. The underground parking space is also handy so you don’t fear for space or damage so close to the center. All in all a very satisfying stay!