ibis Munich City West 3 stars

Customer review rating (ALL Rating) 4.5/5 1,704 reviews

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Westendstrasse 181, 80686 MUNICH, Germany

Description

Hotel extras

  • GreenKey Certified Hotel

  • Breeam in Use Certification

  • Parking garage for 18 Euro per day

  • In 5 minutes by U-Bahn to the main train station

  • Proximity to Theresienwiese/ Bavaria and Westpark

Our accommodation(s)

Hotel location

ibis Munich City West

Westendstrasse 181
80686 MUNICH
Germany

GPS:48.134769, 11.523435

Telephone
Fax +49 89 579497499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Enjoy a varied breakfast buffet that offers something for everyone. Choose from scrambled eggs, bacon, rolls, croissants, muesli and fruit salad for a successful start to the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,704 reviews

TripAdvisor Rating  4.0/5  1,412 reviews

Customer review rating 3.5/5

Shania A. D. Couples - Confirmed reviews ALL

We stayed at ibis München City West for 4 nights. Overall, the location is very convenient, but there are a few areas that really need improvement, especially cleanliness and after-hours support. The biggest issue for us was cleanliness. The room felt a bit dusty in some areas, and the bathroom had visible rust buildup. It wasn’t terrible, but for a hotel stay, this is something that should be addressed more carefully. Another downside is the lack of housekeeping availability outside business hours. If you need extra towels, tissues, or assistance late in the day, there’s no housekeeping staff to help. During our stay, we accidentally spilled water on the bed and asked if the sheets could be replaced. We were told housekeeping wasn’t available, so instead they transferred us to another room. To be fair, they didn’t ask for the keycard back immediately, which was a nice and thoughtful gesture. We also had an issue with the room telephone during the first one to two nights. The phone would ring, but no one ever answered at reception. My partner even went down to the lobby while I called from the room to check, and nothing was ringing there. We were later told there was an issue with the reception phone system, which oddly only seemed to happen over the weekend, everything worked fine once weekdays started. On a positive note, the location is very convenient. The hotel is within a short walking distance to major public transportation options like trams, buses, and trains, which made getting around Munich easy. Overall, it’s an okay stay for the price and location, but improvements in cleanliness and staffing availability would make a big difference.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis München City West. I appreciate your comments about our convenient location, which indeed provides easy access to public transportation. We are sorry to learn that the cleanliness of your room did not meet your expectations. We strive to maintain high standards in our accommodations, and your observations regarding dust and rust will be shared with our cleaning team for further review. Once again, thank you for your valuable remarks. We hope to have the opportunity to welcome you back in the future. Looking forward to seeing you soon, Luisa from ibis München City West

Customer review rating 5.0/5

Kawruthai M. Friends - Confirmed reviews ALL

great & lovely staff. safety & warm.

Dear Guest, Thank you very much for your kind words about our staff and the pleasant atmosphere in our hotel. We are very pleased to hear that you felt safe and comfortable during your stay. Looking forward to seeing you soon, Kathi from the ibis München City West

Customer review rating 4.0/5

Alastair S. Couples - Confirmed reviews ALL

Welcome was good. Room clean and comfortable. Price good. 20 mins from centre but tram and rail link on doorstep. Friendly staff and bar area. No kettle in room. Room 333 had an occasional clunking noise (could have been the lift) but only noticed this in the morning

Dear Guest, Thank you for your positive feedback regarding your stay at ibis Muenchen City West. We are pleased to hear that you found your room clean and comfortable, and that our location and staff contributed to your pleasant experience. We appreciate your comments regarding the occasional noise and the lack of a kettle in the room, and we will take these points into consideration for future improvements. We look forward to seeing you again soon, Kathi from ibis Muenchen City West

Customer review rating 4.5/5

Jordi S. Families - Confirmed reviews ALL

Well located, excellent communication and warm welcome. Full breakfast, clean hotel, very kind people. Comfortable beds.

Dear guest, Thank you for your kind words about our location, breakfast, and the warm welcome you received from our team. We are pleased to hear that you found our hotel clean and comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Looking forward to seeing you soon, Luisa from ibis München City West

Customer review rating 5.0/5

Tilo S. Business - Confirmed reviews ALL

tolles Team in München West

Lieber Gast, vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Haus. Es freut uns sehr, dass Sie mit unserem Team in München West zufrieden waren. Ihr Lob spornt uns an, weiterhin exzellenten Service zu bieten. Auf ein baldiges Wiedersehen, Ihre Kathi aus dem ibis München City West

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Other web-users rate our hotel

  • 782 reviews 9.3/10 Location
  • 997 reviews 6.6/10 Room
  • 736 reviews 9/10 Service
  • 13 reviews 8.7/10 WiFi
  • 688 reviews 9.1/10 Breakfast
  • 443 reviews 7.7/10 Cleanliness
  • 255 reviews 6.2/10 Value
  • 152 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.