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ibis Munich City West Hotel 2 stars

Customer review rating 4.4/5 3,097 reviews

ALLSAFE approved hotel

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ibis Munich City West
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+ 6 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Free WiFi throughout the hotel

  • Parking garage for 14 Euro per day

  • In 5 minutes by U-Bahn to the main train station

  • Proximity to Theresienwiese/ Bavaria and Westpark

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Munich City West

Westendstrasse 181
80686 munich
germany

Tel: +49895794970

Fax: (+49)89/579497499

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :  U4/U5 WESTENDSTRASSE

  • By plane

    FRANZ JOSEF STRAUSS At 38km / 23.61 miles

  • By train

    HAUPTBAHNHOF MUENCHEN At 3.7km / 2.3 miles

GPS :48.134769, 11.523435

Our accommodation(s)

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

Our restaurants and bars

IBIS KITCHEN "PASTA& GRILL"

Type of cuisine: International

You eat with your eyes first - a saying you can test out for yourself at the ibis Kitchen Pasta&Grill restaurant, where the cooks prepare your chosen dish right before your eyes in our open kitchen. Meals are also served on the terrace on sunny days.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

LE BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Munich City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,097 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,390 reviews

Stupid

Customer review rating 0.5/5

Anonymous Business - 03/07/2021 Confirmed reviews ALL

All test locations closes on weekends and evenings and they forced us to look for tests for several hours, when failed we got tested in the lobby.... Come on

Dear Mr. V., I would like to offer my sincere apologies for the problems regarding the testing. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis München City West. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Alles super !

Customer review rating 4.0/5

Anonymous Business - 15/10/2020 Confirmed reviews ALL

Alles super !

Sehr geehrter Herr M., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeitgenommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles super" goutieren. Haben Sie herzlichen Dank dafür! Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Sinne unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Good stay, the room was OK, slept well and breakfast with the measurements was well done.

Customer review rating 4.0/5

Theo K. Business - 25/09/2020 Confirmed reviews ALL

Advantage is the short distance from F.I.S. in the Barthstrasse, I could walk to and from them. The possibility to have dinner in your house is compensated by the restaurants in the neighborhood.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Well located!

Customer review rating 5.0/5

Wolfgang S. Solo - 14/09/2020 Confirmed reviews ALL

Very efficient and friendly

Dear Mr. S., Thank you for staying with us at Ibis München City West and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

i.O.

Customer review rating 4.0/5

Anonymous Business - 24/08/2020 Confirmed reviews ALL

i.O.

Sehr geehrter Herr W., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten. Über die hohe Punktezahl in fast allen Kategorien freuen wir uns. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Aber natürlich sehen wir auch das Verbesserungspotenzial in der Kategorie "Frühstück" - und nehmen die Bewertung gerne zum Anlass, hier weiter an uns zu arbeiten. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ich habe sie gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Gut

Customer review rating 4.0/5

Günter P. Couples - 13/08/2020 Confirmed reviews ALL

Gut

Sehr geehrter Herr P., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten. Über die hohe Punktezahl in fast allen Kategorien freuen wir uns. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Aber natürlich sehen wir auch das Verbesserungspotenzial hie und da - und nehmen die Bewertung gerne zum Anlass, hier weiter an uns zu arbeiten. Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Another agreable stay

Customer review rating 4.5/5

Adrian Business - 16/03/2020 Confirmed reviews ALL

I have stayed at this hotel 3 or 4 times and it has been very convenient with easy access the the U-Bahn and it's own bar, restaurant and breakfast facilities.

Dear Mr. T., Thank you for staying with us at Ibis München City West and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Value for money

Customer review rating 4.0/5

Aranya S. Business - 20/02/2020 Confirmed reviews ALL

Liked the new decor of the reception. Good breakfast. Comfortable beds. Rooms are a bit small to my liking but that how it is in all Ibis hotels I guess. Overall, a pleasant stay

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the new design, the bed and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Nice hotel with a very friendly staff

TripAdvisor rating 4.0/5

faktor82 Couples - 26/03/2019 TripAdvisor review

35 minutes on foot from the main railway station, so not very central. Very nice and kind staff. Nice bathroom, a bit used bed. 24 hours bar with great draft beer. A surprise for us was that the receptionist didn't have AccorHotels/ibis uniform but G4S or some security agency.

Thank you so much for the great feedback. On behalf of my team, I would like to thank you for the positive review and the positive remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Comfort at the right price

TripAdvisor rating 5.0/5

Smaranda A Solo travel - 13/02/2019 TripAdvisor review

A good and comfortable hotel, at a very good price. Very close to a metro and bus station. The room is quite large, with basic amenities, extremely clean. Consistent and diverse breakfast, not included in the price of the room, plenty of options

Thank you for the excellent retaing. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and that you really enjoyed our service. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

best staff of Ibis hotel

TripAdvisor rating 5.0/5

daniela s Family - 05/12/2018 TripAdvisor review

excellent location, with Ubahn exit just besides the hotel, in a quiet area. clean functional room and bathroom. rich breakfast with good coffee and excellent choice of teas. SUPER STAFF. definitely recommended

Thank you so much for the stellar review and the recommendation. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest rating. We will gladly pass along the lovely remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Go west?

TripAdvisor rating 3.0/5

TerjeOslo_Norway Friends getaway - 24/09/2018 TripAdvisor review

Located a bit in the middle of nowhere if you’re visiting Munich as a tourist. But the metro takes you downtown in no time and the station is just next door. So it works fine. The hotel has a convenient parking garage (€14/day). Breakfast is tasty. Staff is friendly.

Yes: Please go west :-)! Thank you very much for the positive feedback and the great remarks on the breakfast and the staff. We are very pleased that you enjoyed our services and your overall stay with us. We hope to welcome you as our guest soon again. Yours sincerely, Andreas Weißauer General Manager

Relaxed and convenient

TripAdvisor rating 4.0/5

89vickim80 Solo travel - 20/09/2018 TripAdvisor review

I stayed here after coming off a long haul flight from Australia that arrived at 7am. Because I had checked in on-line I was able to access my room from midday and hence have a shower and start to feel human again. The rooms are a decent size and we'll sound proofed allowing for a good night sleep. The breakfast buffet was well stocked and staff were attentive. The hotel is easy to find as it is right next to the U-bahn and less then 10 minutes from the Hauptbanhof. Would stay again.

Thank you very much for the positive review. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the breakfast and the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests.We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Clean, comfortable and convenient

TripAdvisor rating 4.0/5

HaydnP280 Business - 14/09/2018 TripAdvisor review

This is a clean and comfortable ibis hotel with staff who are friendly and efficient. The hotel is located just four stops from the central station on the U4/U5 underground line... quite convenient.Value is pretty good - EUR70 to 80/night - but beware the price increases during Oktoberfest - EUR250/nightHave stayed in this hotel many times, and was disappointed this September to discover the menu had changed. The hotel restaurant used to offer 3 types of pasta and 3 or 4 different sauces, amongst other dishes... mix-and-match for an EUR9 pasta. Now, they're only offering only a bolognese, amongst other dishes. Be sure to check your Accor reward points after your stay. On this occasion, mine didn't credit automatically.

Thank you for your positive review, the nice feedback on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge.I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Excellent

TripAdvisor rating 5.0/5

SteliosI27 Business - 03/09/2018 TripAdvisor review

While on business trip to attend conference, biggest selling point was competitive price and proximity to U-bahn station, breakfast was also very good and very nice bar/restaurant. Room quality was very good and staff excellent.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks especially on the staff. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Fantastic!

TripAdvisor rating 5.0/5

markustamas Business - 20/03/2018 TripAdvisor review

It has been amazing, from the arrival, till the checkout. Kind service, clean and spacious room with a suitable bed. The breakfast was also perfect, delicious as it should be everywhere. Overall: I can only recommend it!

Wow! Thak you so much for the fantastic feedback and the amazing remarks on the breakfast and especially on the service. I want to say "thank you" also for the recommendation! We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

Ibis Munich

TripAdvisor rating 5.0/5

883gilb Solo travel - 22/12/2017 TripAdvisor review

The staff was friendly and helpful. Check and check out were quick amd easy. Outside the hotel is the Underground station with easy connections within and outside of Munich. The rooms are also clean and nice.

Thank you so much for the great feedback. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Munich Hotel

TripAdvisor rating 3.0/5

KrisBC123 Friends getaway - 10/10/2017 TripAdvisor review

Poor rating mostly because no air conditioning available in the rooms and it was extremely hot sleeping at nighttime. Restaurant food was very good and the lounge area was great for meeting up with friends .... best part of the hotel.

Thank you for the feedback and the positive remarks on the restaurant food and the lounge area. I sincerely apologize for the inconveniences caused the air conditioning. I assure you that we are currently consulting specialists to find a solution. I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Ibis Muenchen City West

TripAdvisor rating 2.0/5

H4496RK Solo travel - 25/09/2017 TripAdvisor review

- No AC (Although mentioned that they have in discription) - Noisy construction next to it. - Far from city center. - Wifi is very slow everywhere in the hotel. - No coffee maker or minibar. - TV channels 95% of them are in german. - Room service don't clean the floor or change the bed sheets. - Very expensive compared to the service provided. Positives: - Few steps away from bus, tram, and subway station. - Next to it is a 24/7 supermarket. - Excellent safety measures.

We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Great location

TripAdvisor rating 4.0/5

GCM_46 Couples - 25/09/2017 TripAdvisor review

Stayed here so we could go to Oktoberfest.. Hotel is adjacent to metro station 2 or 3 stops to to party. Hotel was very good and had abundant on site parking. Room was comfortable and came with a good breakfast.

I hope, you hat fun at the Okoberfest?! We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. It is of great importance to us that you were satisfied with our services. The positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest again. Best regards, Andreas Weißauer General Manager

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