ibis Munich City West Hotel 2 stars

TripAdvisor rating 4.0/5 1,381 reviews
ibis Munich City West
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

In the vicinity of the hotel lies one of Munich's most popular attractions. The magnificent baroque Nymphenburg Palace with its historic park is just a short stroll away. Our tip: Visit the room where Ludwig II was born!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Munich City West

Westendstrasse 181
80686
munich
germany

Tel: +49895794970

Fax: (+49)89/579497499

Contact email

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :   U4/U5 WESTENDSTRASSE

  • By plane

    FRANZ JOSEF STRAUSS At 38km / 23.61 miles

  • By train

    HAUPTBAHNHOF MUENCHEN At 3.7km / 2.3 miles

GPS :48.134769, 11.523435

Our accommodations

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN "PASTA& GRILL"

Type of cuisine: International

You eat with your eyes first - a saying you can test out for yourself at the ibis Kitchen Pasta&Grill restaurant, where the cooks prepare your chosen dish right before your eyes in our open kitchen. Meals are also served on the terrace on sunny days.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Munich City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,483 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,381 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I was charged twice

Customer review rating 4.4/5

Diego Business - 27/11/2019 Confirmed reviews ALL

A normal standard city hotel. When I've arrived I was informed there are two reservation on my name and I ask the recepcionist to cancel one since obviously was a mistake and I just need a room for my self. After some days, I've checked my credit card to discover I was charged twice for the room. Very dissapointed. The personal is not prepared to attend any special demand far from they normal duties.

good economy hotel

Customer review rating 4.4/5

Jana Solo - 16/11/2019 Confirmed reviews ALL

very good

Dear Ms. A., we very much appreciate your comments regarding your stay at the Ibis München City West. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive review and the nice comments. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Noisy, stingy

Customer review rating 4.4/5

Pete Solo - 11/11/2019 Confirmed reviews ALL

Friendly check in, good room, newly renovated. BUT: some smell of adhesive still prevailed, and it was impossibly noisy outside to open the window: construction noise (hacksaw, grinding) during the day- even on a Saturday, and the petrol station next door seems to be a favorite hangout at night. When checking out, the night porter was zero impressed and made me pay 3.50 for a half paper cup of cappucino.

Dear Mr. K., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Good business hotel

Customer review rating 4.4/5

Yosi Business - 31/10/2019 Confirmed reviews ALL

Nice rooms. Good staff.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Good chain hotel but service and long range good service policy.

Customer review rating 4.4/5

Darek Business - 23/10/2019 Confirmed reviews ALL

It's been a long time since I felt as bad as in our hotel, but from what I recall the previous Ibis hotel in Moanachium in which I slept also had a problem with service.

Dear Mr. W., I would like to offer my sincere apologies for the problems regarding our Service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis München City West. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Dissatisfied

Customer review rating 4.4/5

Marco Business - 15/10/2019 Confirmed reviews ALL

Pictures do not match the reality. The bathrooms are made out of plastic and remind you more of a boat excursion on a tiny boat. The ammenities were not satisfactory. There was no safe, no fridge, no trash can, and only one towel for two people. It does not match normal ibis standards and more importantly neither mine. It said on the site there was a 24/7 bar and restauraunt, they were never open, always closed (maybe open for 2 hrs and thats it). Staff is not friendly and not helping, and overall the experience was bad as sanitation, minimum amenities, service, consumer satisfaction, standards, and more did not meet the norm

Dear Mr. E., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Excellent stay

Customer review rating 4.4/5

Neil S. Friends - 14/10/2019 Confirmed reviews ALL

Excellent stay. Easy check in and very helpful staff. Hotel very close to city and public transport. Easy to find.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Practical location, reasonable price

Customer review rating 4.4/5

Marta Business - 12/10/2019 Confirmed reviews ALL

The experience was overall good. Appropriate for the price paid considering the location

Dear Ms. C., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. Thank you very much for the positive feedback. I do acknowledge, however, that there is still “room for improvement” in some category. We will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Andreas Weißauer General Manager

Great location close to public transportation.

Customer review rating 4.4/5

Sherrie Couples - 09/10/2019 Confirmed reviews ALL

Stayed a few days for Oktoberfest. The hotel was efficient and convenient to public transport. Not too many amenities, but had everything we needed. The only issue was the bathroom, while it looked clean it had a persistent bad smell of a bar bathroom - not pleasant. Still, a decent budget place to stay. Front desk staff was very helpful with checking us in, scheduling a taxi and providing extra towels when requested.

Dear Ms. D., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement regarding the house-keeping (bad smell of the bathroom). We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Mr

Customer review rating 4.4/5

David B. Business - 09/10/2019 Confirmed reviews ALL

Very modern spacious hotel

Dear Mr. B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Andreas Weißauer General Manager

A good stay

Customer review rating 4.4/5

Anonymous Business - 09/10/2019 Confirmed reviews ALL

Our group enjoyed their stay at the Ibis-München City West. The public transportation access was ideal for getting to and from our activities and meetings. Breakfast was also very good, and staff in general were attentive and polite. The only negatives: The rooms were warm, as the Air Conditioning had already been turned off for the fall/winter season. This is a common occurrence in Europe, it seems, as we've encountered this elsewhere as well. Secondly, I personally had issues with noise when having my room windows open (due to air conditioning being turned off) - my room was on the back, overlooking the gas station. My roommates and I could hear every word that was spoken, day and night. This, however, is beyond the control of Ibis staff.

Dear Ms. G., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your review, the nice Feedback on the breakfast and the staff, and also for your critique regarding the air conditioning. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Outstanding stay in every way

Customer review rating 4.4/5

Socal Friends - 06/10/2019 Confirmed reviews ALL

So glad we stayed here during Oktoberfest! The room was clean, breakfast was plentiful and delicious, and the location was convenient getting to the festival. Additionally, the staff was very responsive to any questions we had prior to our arrival. A tip for future fest goers, this hotel is less than a 30 minute walk from the ZOB. This matters because it was impossible to get an Uber ride during Oktoberfest, not to mention the uber rates easily doubled at that time.

Dear Mr. Z., Thank you for taking the time to review your stay at Ibis München City West. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed especially our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

Practically impossible to work in the room on the tiny table

Customer review rating 4.4/5

D C. Business - 23/09/2019 Confirmed reviews ALL

On a business trip you expect to be able to work comfortably in your room when the need arises. The tiny table and sofa bed (as a chair) were inadequate for this, which was disappointing. Also, the dinner menu hasn’t changed for a very long time. Otherwise, clean room, nice staff, reasonable Wi-Fi, very handy for the U-Bahn and a good breakfast. Probably won't book again for business just because of the poor workspace in the room.

Dear Mr. C., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with the room and the diner did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences. Therefore we hope that your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager
Customer review rating 4.4/5

Graham Business - 04/09/2019 Confirmed reviews ALL

Just what I needed for my short stay, it was very close to the office i had business in the next day

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weißauer General Manager

Mr

Customer review rating 4.4/5

Samuel A. Couples - 21/08/2019 Confirmed reviews ALL

Ibis is cool place for any tourist because of its location and easy access to metro and bus.their rooms are very clean my only issue is I was expecting a kettle for heating water and daily supply of coffee due to the cold weather

Dear Mr. Kweku a., We very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weissauer General Manager

Very good, reasonable value for money, well located

Customer review rating 4.4/5

Alex B. Solo - 18/08/2019 Confirmed reviews ALL

enjoyed my stay, rooms were good, bathrooms were good, location next to tram and trains great. pillows could be improved

Dear ALEXANDER B., We very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weissauer General Manager

My experience was very good I am satisfied

Customer review rating 4.4/5

Stella U. Families - 14/08/2019 Confirmed reviews ALL

My experience was very good I loved the setting the location the breakfast and the new rooms the only complaint I would make is that your room service crew/employees don’t knock before coming into our rooms. During my stay room service barged into my room multiple times without knocking which made me very uncomfortable as a woman I please hope you will take my complaint into consideration.

Dear Saella, We very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'll talk to our housekeeping about your negative experience with them. Please accept our apologies for any unsolicited interference Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weissauer General Manager
Customer review rating 4.4/5

T. T. Business - 10/08/2019 Confirmed reviews ALL

everything is fine, except there is not enough parkking space. .

Sehr geehrter Herr Trendelenburg, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Muenchen City West. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Vielleicht können Sie mir Näheres zu Ihrem Parkplatzproblem sagen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Andreas Weißauer Hoteldirektor

Freshly renovated

Customer review rating 4.4/5

Jimmy Solo - 09/08/2019 Confirmed reviews ALL

Rooms have recently been refurbished, staff were great!

Dear Jimmy A., We very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weissauer General Manager

Great sleep

Customer review rating 4.4/5

Verena Friends - 06/08/2019 Confirmed reviews ALL

I am traveling a lot so have a lot of experience with uncomfortable beds in hotels, however here it is a delight. You sleep just as good as at home and the room towards the parking was very quiet! The breakfast has plenty of options and we were with a group and some small kids and the waiters were very helpful. The underground parking space is also handy so you don’t fear for space or damage so close to the center. All in all a very satisfying stay!

Dear Verena M., we very much appreciate your comments regarding your stay at the ibis Muenchen City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Weissauer General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in munich