ibis Munich City West Hotel 2 stars

Customer review rating 4.4/5 2,958 reviews

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ALLSAFE approved hotel

ibis Munich City West
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Hotel extras

  • An ALLSAFE certified hotel

  • Free WiFi throughout the hotel

  • Parking garage for 14 Euro per day

  • In 5 minutes by U-Bahn to the main train station

  • Proximity to Theresienwiese/ Bavaria and Westpark

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Munich City West

Westendstrasse 181
80686
munich
germany

Tel: +49895794970

Fax: (+49)89/579497499

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :  U4/U5 WESTENDSTRASSE

  • By plane

    FRANZ JOSEF STRAUSS At 38km / 23.61 miles

  • By train

    HAUPTBAHNHOF MUENCHEN At 3.7km / 2.3 miles

GPS :48.134769, 11.523435

Our accommodation(s)

Your ibis Munich City West has 208 soundproofed and air-conditioned rooms offering the ultimate in sleeping comfort. Room amenities include a practical desk for your mobile office, free WIFI and a TV with a wide range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

MyRoom by Waschtl: The More the Merrier!

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

MyRoom by Erna: Flower Power

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

MyRoom by Cathy & Steffi: Holiday Dream

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN "PASTA& GRILL"

Type of cuisine: International

You eat with your eyes first - a saying you can test out for yourself at the ibis Kitchen Pasta&Grill restaurant, where the cooks prepare your chosen dish right before your eyes in our open kitchen. Meals are also served on the terrace on sunny days.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Munich City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,958 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,388 reviews

Alles super !

Customer review rating 4.4/5

Anonymous Business - 15/10/2020 Confirmed reviews ALL

Alles super !

Sehr geehrter Herr M., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeitgenommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles super" goutieren. Haben Sie herzlichen Dank dafür! Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Sinne unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Good stay, the room was OK, slept well and breakfast with the measurements was well done.

Customer review rating 4.4/5

Theo K. Business - 25/09/2020 Confirmed reviews ALL

Advantage is the short distance from F.I.S. in the Barthstrasse, I could walk to and from them. The possibility to have dinner in your house is compensated by the restaurants in the neighborhood.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Well located!

Customer review rating 4.4/5

Wolfgang S. Solo - 14/09/2020 Confirmed reviews ALL

Very efficient and friendly

Dear Mr. S., Thank you for staying with us at Ibis München City West and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

i.O.

Customer review rating 4.4/5

Anonymous Business - 24/08/2020 Confirmed reviews ALL

i.O.

Sehr geehrter Herr W., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten. Über die hohe Punktezahl in fast allen Kategorien freuen wir uns. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Aber natürlich sehen wir auch das Verbesserungspotenzial in der Kategorie "Frühstück" - und nehmen die Bewertung gerne zum Anlass, hier weiter an uns zu arbeiten. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ich habe sie gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Gut

Customer review rating 4.4/5

Günter P. Couples - 13/08/2020 Confirmed reviews ALL

Gut

Sehr geehrter Herr P., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis München City West zu bewerten. Über die hohe Punktezahl in fast allen Kategorien freuen wir uns. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Aber natürlich sehen wir auch das Verbesserungspotenzial hie und da - und nehmen die Bewertung gerne zum Anlass, hier weiter an uns zu arbeiten. Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Andreas Weißauer General Manager

Another agreable stay

Customer review rating 4.4/5

Adrian Business - 16/03/2020 Confirmed reviews ALL

I have stayed at this hotel 3 or 4 times and it has been very convenient with easy access the the U-Bahn and it's own bar, restaurant and breakfast facilities.

Dear Mr. T., Thank you for staying with us at Ibis München City West and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Value for money

Customer review rating 4.4/5

Aranya S. Business - 20/02/2020 Confirmed reviews ALL

Liked the new decor of the reception. Good breakfast. Comfortable beds. Rooms are a bit small to my liking but that how it is in all Ibis hotels I guess. Overall, a pleasant stay

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the new design, the bed and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

A very pleasant stay

Customer review rating 4.4/5

Adrian Business - 24/01/2020 Confirmed reviews ALL

This was my third stay and I enjoyed the friendly atmosphere. Arriving late Sunday night, there was probably fewer staff, but everybody was extremely helpful. The rooms are comfortable with great blackout blinds and the hotel is right next to the Westendstraße underground station which means the city center attractions are accessible within 10 mins.

Dear Mr. T., Thank you for staying with us at Ibis München City West and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Andreas Weißauer General Manager

Staying with our parents/parents-in-law over Christmas 2019

Customer review rating 4.4/5

Gianluca Families - 28/12/2019 Confirmed reviews ALL

The accommodation was in principle OK. Clearly, the size of the room is more appropriate for business persons who leave the hotel early and do not come back until night, than for families who would like to ‘live in’ the rooms a couple of hours during the days, e.g., for resting after a tour of the city. The breakfast was generous and variegated - more flexibility in the closing times of the restaurant would have been appreciated. It was a pity that one of the two elevators was out of order for the whole period of our stay (22 to 27 December 2019).

Dear Mr. C., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your review, the nice Feedback on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

Clean comfortable modern compact place that felt like home for my 7-week stay

Customer review rating 4.4/5

Natalya Business - 27/12/2019 Confirmed reviews ALL

The whole hotel is clean and modern. The room was compact, clean, quiet and ergonomic - only essentials, no clutter. The bed was very comfortable, the shower - smooth and easy to regulate, room temperature - easy to control. USB phone charging ports on the desk and near the bed (Eureka!). Friendly stuff, quick service. Outstanding breakfast. Subway was 1 min. from the hotel, 10-15 minutes to city center. I recommended this hotel to 2 friends - both were very happy. I will be back! Note that the hotel is very basic (which I like, but you may want to come prepared): No kettle in the room. Bring your own, or ask the friendly stuff for hot water 24/7. No iron (but who needs it?), no fridge (bummer, but I survived) No laundry service in the hotel, but commercial laundry in 15-min walking distance, self-service available 7 days a week 7 am through 11 pm. You could buy single serving of detergent there.

Dear Ms. P., Thank you for taking the time to review your stay at Ibis München City West. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Andreas Weißauer General Manager

refurbishment

Customer review rating 4.4/5

Ian H. Business - 20/12/2019 Confirmed reviews ALL

I was disappointed to arrive at the hotel and see that all of the public areas were under refurbishment. this was not identified at the time of booking.

Dear Mr. H.. I am very sorry that we failed to meet your expectations and something went wrong. Please accept my apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Ok,

Customer review rating 4.4/5

Issy Solo - 16/12/2019 Confirmed reviews ALL

My stay was ok, the room was very warm when I arrived, it was clean but not spotless, I was disappointed the shower hose was dirty and in need of replacement (broken at the top where the shower head meets the hose), I explained this at check out.

Dear Ms. S., I am very pleased that you took the time to review your visit with us at Ibis München City West. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Andreas Weißauer General Manager

I was charged twice

Customer review rating 4.4/5

Diego Business - 27/11/2019 Confirmed reviews ALL

A normal standard city hotel. When I've arrived I was informed there are two reservation on my name and I ask the recepcionist to cancel one since obviously was a mistake and I just need a room for my self. After some days, I've checked my credit card to discover I was charged twice for the room. Very dissapointed. The personal is not prepared to attend any special demand far from they normal duties.

good economy hotel

Customer review rating 4.4/5

Jana Solo - 16/11/2019 Confirmed reviews ALL

very good

Dear Ms. A., we very much appreciate your comments regarding your stay at the Ibis München City West. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive review and the nice comments. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Noisy, stingy

Customer review rating 4.4/5

Pete Solo - 11/11/2019 Confirmed reviews ALL

Friendly check in, good room, newly renovated. BUT: some smell of adhesive still prevailed, and it was impossibly noisy outside to open the window: construction noise (hacksaw, grinding) during the day- even on a Saturday, and the petrol station next door seems to be a favorite hangout at night. When checking out, the night porter was zero impressed and made me pay 3.50 for a half paper cup of cappucino.

Dear Mr. K., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Good business hotel

Customer review rating 4.4/5

Yosi Business - 31/10/2019 Confirmed reviews ALL

Nice rooms. Good staff.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Good chain hotel but service and long range good service policy.

Customer review rating 4.4/5

Darek Business - 23/10/2019 Confirmed reviews ALL

It's been a long time since I felt as bad as in our hotel, but from what I recall the previous Ibis hotel in Moanachium in which I slept also had a problem with service.

Dear Mr. W., I would like to offer my sincere apologies for the problems regarding our Service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis München City West. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Andreas Weißauer General Manager

Dissatisfied

Customer review rating 4.4/5

Marco Business - 15/10/2019 Confirmed reviews ALL

Pictures do not match the reality. The bathrooms are made out of plastic and remind you more of a boat excursion on a tiny boat. The ammenities were not satisfactory. There was no safe, no fridge, no trash can, and only one towel for two people. It does not match normal ibis standards and more importantly neither mine. It said on the site there was a 24/7 bar and restauraunt, they were never open, always closed (maybe open for 2 hrs and thats it). Staff is not friendly and not helping, and overall the experience was bad as sanitation, minimum amenities, service, consumer satisfaction, standards, and more did not meet the norm

Dear Mr. E., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München City West. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Andreas Weißauer General Manager

Excellent stay

Customer review rating 4.4/5

Neil S. Friends - 14/10/2019 Confirmed reviews ALL

Excellent stay. Easy check in and very helpful staff. Hotel very close to city and public transport. Easy to find.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Andreas Weißauer General Manager

Practical location, reasonable price

Customer review rating 4.4/5

Marta Business - 12/10/2019 Confirmed reviews ALL

The experience was overall good. Appropriate for the price paid considering the location

Dear Ms. C., Thank you very much for your visit and for taking the time to review your stay at Ibis München City West. Thank you very much for the positive feedback. I do acknowledge, however, that there is still “room for improvement” in some category. We will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Andreas Weißauer General Manager

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