ibis Munich City West Hotel 2 stars

I have stayed at this hotel 3 or 4 times and it has been very convenient with easy access the the U-Bahn and it's own bar, restaurant and breakfast facilities.

Liked the new decor of the reception. Good breakfast. Comfortable beds. Rooms are a bit small to my liking but that how it is in all Ibis hotels I guess. Overall, a pleasant stay

This was my third stay and I enjoyed the friendly atmosphere. Arriving late Sunday night, there was probably fewer staff, but everybody was extremely helpful. The rooms are comfortable with great blackout blinds and the hotel is right next to the Westendstraße underground station which means the city center attractions are accessible within 10 mins.

The accommodation was in principle OK. Clearly, the size of the room is more appropriate for business persons who leave the hotel early and do not come back until night, than for families who would like to ‘live in’ the rooms a couple of hours during the days, e.g., for resting after a tour of the city. The breakfast was generous and variegated - more flexibility in the closing times of the restaurant would have been appreciated. It was a pity that one of the two elevators was out of order for the whole period of our stay (22 to 27 December 2019).

The whole hotel is clean and modern. The room was compact, clean, quiet and ergonomic - only essentials, no clutter. The bed was very comfortable, the shower - smooth and easy to regulate, room temperature - easy to control. USB phone charging ports on the desk and near the bed (Eureka!). Friendly stuff, quick service. Outstanding breakfast. Subway was 1 min. from the hotel, 10-15 minutes to city center. I recommended this hotel to 2 friends - both were very happy. I will be back! Note that the hotel is very basic (which I like, but you may want to come prepared): No kettle in the room. Bring your own, or ask the friendly stuff for hot water 24/7. No iron (but who needs it?), no fridge (bummer, but I survived) No laundry service in the hotel, but commercial laundry in 15-min walking distance, self-service available 7 days a week 7 am through 11 pm. You could buy single serving of detergent there.

I was disappointed to arrive at the hotel and see that all of the public areas were under refurbishment. this was not identified at the time of booking.

My stay was ok, the room was very warm when I arrived, it was clean but not spotless, I was disappointed the shower hose was dirty and in need of replacement (broken at the top where the shower head meets the hose), I explained this at check out.

A normal standard city hotel. When I've arrived I was informed there are two reservation on my name and I ask the recepcionist to cancel one since obviously was a mistake and I just need a room for my self. After some days, I've checked my credit card to discover I was charged twice for the room. Very dissapointed. The personal is not prepared to attend any special demand far from they normal duties.

very good

Friendly check in, good room, newly renovated. BUT: some smell of adhesive still prevailed, and it was impossibly noisy outside to open the window: construction noise (hacksaw, grinding) during the day- even on a Saturday, and the petrol station next door seems to be a favorite hangout at night. When checking out, the night porter was zero impressed and made me pay 3.50 for a half paper cup of cappucino.

Nice rooms. Good staff.

It's been a long time since I felt as bad as in our hotel, but from what I recall the previous Ibis hotel in Moanachium in which I slept also had a problem with service.

Pictures do not match the reality. The bathrooms are made out of plastic and remind you more of a boat excursion on a tiny boat. The ammenities were not satisfactory. There was no safe, no fridge, no trash can, and only one towel for two people. It does not match normal ibis standards and more importantly neither mine. It said on the site there was a 24/7 bar and restauraunt, they were never open, always closed (maybe open for 2 hrs and thats it). Staff is not friendly and not helping, and overall the experience was bad as sanitation, minimum amenities, service, consumer satisfaction, standards, and more did not meet the norm

Excellent stay. Easy check in and very helpful staff. Hotel very close to city and public transport. Easy to find.

The experience was overall good. Appropriate for the price paid considering the location