Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 3,704 reviews

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,704 reviews

Customer review rating 3.5/5

Michael B. Solo - Confirmed reviews ALL

Rather difficult in using the shower as you had to step into bath without any handles

Dear Guest, Thank you for your feedback regarding your recent stay. We also understand entering a shower over bath combination without a handle would be difficult and will definitely take this into consideration for future improvements. Thank you for your feedback. We look forward to welcoming you back. Kind regards, Jayme Wallace Guest Experience Supervisor Mercure Brisbane King George Square

Customer review rating 4.0/5

Angela C. Couples - Confirmed reviews ALL

Tidy comfortable room. good water pressure. One of the lifts was quite jerky and unpleasant to ride in.

Dear Angela, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed your comfortable room and the good water pressure. We appreciate your comments regarding the lift experience and will action this with our maintenance leaders. We hope to welcome you again in the future. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 0.5/5

Kam A. Business - Confirmed reviews ALL

A total rubbish experience. This place includes both Pullman and Mercure Hotel, and both are completely outdated and horrible. The rooms feel old, poorly maintained, and nowhere near the standard expected for the price. What made it even worse was the service. The staff were rude, unhelpful, and unprofessional throughout the stay. Definitely one of the worst hotel experiences I’ve had. I would not stay here again and would not recommend it to anyone.

Good evening Kam, Hope you are well, I am sorry to hear that you had a bad experience with us, considering you have stayed with us in the Pullman before. I would like to discuss your feedback a little bit further to better understand your concerns, could you please let me know the best available time to call? Thank you, Thomas Annand Front Office Manager Pullman & Mercure Brisbane King George Square

Customer review rating 4.5/5

Benjamin B. Couples - Confirmed reviews ALL

Very clean,and comfortable

Dear Benjamin, Thank you for your kind feedback. We are delighted to hear that you found our location convenient and enjoyed the cleanliness and comfort of our accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 4.5/5

Kitty F. Families - Confirmed reviews ALL

excellent staff services particularly the concierge, he is so nice.

Dear Kitty, Thank you for your kind words regarding your recent stay. We are delighted to hear that our location and staff, especially our concierge, contributed to your positive experience. We look forward to welcoming you again soon! Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Other web-users rate our hotel

  • 1,754 reviews 9.3/10 Location
  • 2,501 reviews 5.1/10 Room
  • 2,030 reviews 7.8/10 Service
  • 28 reviews 3.8/10 WiFi
  • 1,044 reviews 4.5/10 Cleanliness
  • 955 reviews 4.6/10 Comfort
  • 683 reviews 3.4/10 Amenities
  • 508 reviews 5.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane