Mantra on Mary Brisbane

Dear Tyson, Thank you for taking the time to share your feedback on your recent stay. I sincerely apologize for the challenges you encountered, and I appreciate your honesty. I'm sorry to hear about the inconvenience with our phone and the need to source another one to access the safe code at midnight. Your experience with the construction noise and spotlights is certainly not reflective of the comfortable stay we aim to provide. I completely understand the importance of a good night's sleep, and I regret that the construction next door affected your rest. Your suggestion regarding pre-warning is valid, and I'll ensure we explore ways to better communicate potential disruptions to our guests in the future. Please accept my apologies for the inconveniences you faced. If there's anything more you'd like to share or if there's an opportunity to make amends, please let us know. We value your feedback and hope to have another chance to provide you with a more positive experience. Cheers, Emil Gan General Manager

Dear Craig, Thank you for taking the time to share your feedback. I'm delighted to hear that you had a good and comfortable stay with us. Your positive comments are greatly appreciated. If there's anything specific that contributed to your satisfaction or any suggestions you have for improvement, please let us know. We value your insights and hope to have the pleasure of welcoming you back for another excellent stay. Cheers, Emil Gan General Manager

Dear Peter, Thank you for taking the time to share your feedback. I'm pleased to hear that you found our location great and had a very pleasant stay. We appreciate your positive comments, and if there's anything specific that stood out to you or any suggestions for improvement, we'd love to hear more about your experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Cheers, Emil Gan General Manager

Dear Paul and Kristee, Thank you for taking the time to share your positive feedback. I'm delighted to hear that you had a great stay and that the apartment met all your needs. We strive to provide a comfortable and satisfying experience for our guests, and I'm pleased to know that we succeeded during your visit. If you have any specific preferences or requests for your next stay, please feel free to let us know, and we'll do our best to accommodate. We appreciate your choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience. Cheers, Emil Gan General Manager

Dear Rec, Thank you for taking the time to share your experience with us. I'm glad to hear that you found our staff amazing and consistently helpful. Your kind words mean a lot to us. However, I sincerely apologise for the cleanliness and maintenance issues you encountered in your initial room. This is certainly not the standard we strive to uphold. I appreciate your understanding, and I'm pleased we could accommodate you with an upgrade to make your daughter's first stay in the city amazing. We will address the concerns you raised to ensure a more seamless experience for our guests in the future. If there's anything specific you'd like us to note for your next visit, please feel free to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay. Cheers, Emil Gan General Manager