Mantra on Mary Brisbane 4 stars

Customer review rating (ALL Rating) 3.9/5 985 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Convenient access to all of the great things Brisbane has to offer

  • Spacious, self-contained apartments offering Wi-Fi in every room

  • Experience our well-equipped gym, or find rejuvenation in our heated lap pool's serene water

  • Revel in stunning views of Brisbane's cityscape, providing a captivating backdrop to your stay

  • Enjoy a night of good food and relaxing with family and friends at hotel's BBQ area

Our accommodation(s)

Hotel location

Mantra on Mary Brisbane

70 Mary Street
4000 BRISBANE
Australia

GPS:-27.472089, 153.026861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  985 reviews

TripAdvisor Rating  3.5/5  1,811 reviews

Great location

Customer review rating 3.5/5

Ml Families - Confirmed reviews ALL

Great location, limited parking at additional rates and unfortunately not advised of construction site next door resulting in late night works on a Saturday evening and first thing Sunday morning. Sounded like fireworks or a train station in our room. It wasn't advertised on booking site parking was $35 a night lucky we got the last parking space available.

Dear Michelle, Thank you for sharing your feedback. We're delighted that you appreciated our great location. However, we sincerely apologise for the inconvenience caused by the construction noise and the lack of information about it. Your comments are valuable, and we will take steps to ensure better communication about such situations in the future. We understand the importance of a peaceful stay and regret any disruption. Regarding parking rates, we apologize for any confusion, and we'll work on improving the transparency of this information during the booking process. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future. Cheers, Emil, Gan General Manager

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Underneath the bed was so dusty and there was a pair of dirty slippers from a previous guest underneath. Also just general small bits of rubbish under there. Could not switch the shower to the bath tap. Fridge was not cold upon arrival and was dripping on the inside. Hotel lobby didn’t smell very nice at all.

Dear Daria, Thank you for taking the time to share your feedback. We sincerely apologise for the cleanliness and maintenance issues you experienced during your stay. Your comments are valuable, and we will address these matters with our housekeeping and maintenance teams to ensure such oversights are rectified. We understand the importance of a comfortable and well-maintained room, and we regret that we fell short of your expectations in this regard. Your concerns about the shower, fridge, and overall cleanliness have been duly noted, and we will take immediate action to prevent such issues from recurring. Regarding the lobby smell, we will investigate and rectify this matter promptly to provide a more pleasant environment for our guests. We appreciate your constructive feedback and hope for the opportunity to welcome you back for an improved experience. Cheers, Emil Gan General Manager

Customer review rating 0.5/5

Michael M. Business - Confirmed reviews ALL

I did not stay, i cancelled a week before because i had COVID and i was charged for the entire stay. this despite the fact that i stay at the Mantra on Mary at least once every month, sometimes twice, all year.

Good for Staycation

Customer review rating 4.0/5

Wayne Couples - Confirmed reviews ALL

Stayed here for our anniversary weekend. Checkin with Jennifer was friendly and efficient. Some of the walls were starting to look a little aged. Easy location to get around town. We'd probably take advantage of the kitchen if we'd stayed longer.

Dear Wayne B., We very much appreciate your comments regarding your stay at the Mantra on Mary Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on Mary Team

Great Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Really easy location to get about the city of Brisbane.

Dear Jordan D., We very much appreciate your comments regarding your stay at the Mantra on Mary Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on Mary Team

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Other web-users rate our hotel

  • 403 reviews 9.1/10 Location
  • 729 reviews 5.4/10 Room
  • 393 reviews 8.1/10 Service
  • 23 reviews 5.7/10 WiFi
  • 316 reviews 3.1/10 Cleanliness
  • 221 reviews 3.3/10 Amenities
  • 84 reviews 4.4/10 Value
  • 34 reviews 2.3/10 Food

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