Mantra on Mary Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 688 reviews

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Description

Hotel extras

  • Convenient access to all of the great things Brisbane has to offer

  • Spacious, self-contained apartments offering Wi-Fi in every room

  • Experience our well-equipped gym, or find rejuvenation in our heated lap pool's serene water

  • Revel in stunning views of Brisbane's cityscape, providing a captivating backdrop to your stay

  • Enjoy a night of good food and relaxing with family and friends at hotel's BBQ area

Our accommodation(s)

Hotel location

Mantra on Mary Brisbane

70 Mary Street
4000 BRISBANE
Australia

GPS:-27.472089, 153.026861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  688 reviews

Customer review rating 3.5/5

Debra J. Friends - Confirmed reviews ALL

Our group of 3 friends had a 3 night stay at the Mantra on Mary and stayed in a 1 bedroom family room. Check in was efficient and the staff member was friendly and helpful in relation to accessing parking. The apartment was clean and beds comfortable but a few things were lacking: no ice tray in freezer, white walls completely bare - no artwork or decoration, some furniture items were of very cheap quality, sliding door to second bedroom could not be closed. The shower over bath is very high which may make access difficult for some people. We were in an apartment facing Mary Street with construction next door and we were concerned as pile driving started at 7am Saturday morning but fortunately there was no construction on Sunday or holiday Monday. Overall, we enjoyed our stay as we specifically wanted to stay in Mary Street with many attractions, Botanic Gardens, shopping, casino and affordable restaurants nearby. As an Accor Gold member I appreciated the welcome note and treats.

Customer review rating 2.0/5

Natalie S. Business - Confirmed reviews ALL

The stay was without issue and the staff were excellent however the construction noise next door in the middle of the night was excessive. I appreciate this is outside the hotel's control however, unless the hotel with heavily booked, it would have been much better to be on the opposite side of the hotel where my colleagues stayed without issue.

Customer review rating 1.5/5

Barry P. Business - Confirmed reviews ALL

This is the fourth time I have stayed. I have asked for a receipt to be emailed to me so I can reconcile my credit card but every time except one I have had to follow it up. The only time I didn’t I asked for a printed receipt before I left. It’s disappointing that every time they say yes what’s your email we email a receipt and they don’t.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on Mary. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will speak to the front desk team in regards to the printed invoice to ensure this does not occur on future stays At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra on Mary Team

Customer review rating 4.0/5

Lesley B. Business - Confirmed reviews ALL

Bath very slippery and no bath mat provided. Was not aware that there was no service to the room.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra on Mary Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on Mary

Customer review rating 4.0/5

Matthew B. Business - Confirmed reviews ALL

Great staff. The driveway arrival past the bins I understand is a tricky one for management however worth noting. The odour and general cleanliness is clearly a challange. Keep up the good work!

Dear Guest We very much appreciate your comments regarding your stay at the Mantra on Mary Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the loading dock bin area. We have advised body corporate to look at increasing bin cleaning service to ensure the area is maintained Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra on Mary

Other web-users rate our hotel

  • 276 reviews 9.1/10 Location
  • 528 reviews 4.8/10 Room
  • 294 reviews 8.8/10 Service
  • 18 reviews 1/10 WiFi
  • 236 reviews 2.5/10 Cleanliness
  • 210 reviews 5.1/10 Comfort
  • 181 reviews 3.3/10 Amenities
  • 120 reviews 2.6/10 Vibe

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