Pullman Palm Cove Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.2/5 592 reviews

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Pullman Palm Cove Sea Temple Resort and Spa - Image 1
Pullman Palm Cove Sea Temple Resort and Spa - Image 2
Pullman Palm Cove Sea Temple Resort and Spa - Image 3
Pullman Palm Cove Sea Temple Resort and Spa - Image 4
5 Triton Street, 4879 PALM COVE, Australia

Description

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio Spa Room

Photo out of - Studio Spa Room

A straightforward but elegant resort studio room featuring in-room spa baths and dining service. The rooms are spread across the resort, with varying views and types of balconies. Daily cleaning service is not provided.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Balcony
See availabilities

Apartment

One Bedroom Rooftop Spa Apartment

Photo out of - One Bedroom Rooftop Spa Apartment

Luxurious one bedroom apartment with a spiral stair access to a private rooftop area withspa & BBQ facilities and outdoor settings. Furnished with separate lounge, kitchen, dining and bedroom with ensuite. Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 199 m² / 2142 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Apartment

Photo out of - Two Bedroom Apartment

Modern two-bedroom apartment featuring a spacious living area, fully equipped kitchen, two generous double bedrooms and a private furnished balcony or terrace. Individually furnished for comfort. Daily servicing is not included.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 140 m² / 1506 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Rooftop Spa Apartment

Photo out of - Two Bedroom Rooftop Spa Apartment

Two bedroom apartment with a private access to rooftop terrace, spa BBQ facilities and outdoor setting. Apartment have a kitchen, lounge and dining, laundry facilities and furnished balcony. Daily servicing not included.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 260 m² / 2798 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Plunge Pool Apartment

Photo out of - Two Bedroom Plunge Pool Apartment

Two bedroom apartment with access to a private courtyard with a fully fenced pool and outdoor entertaining area. Rooms are located away from the main lagoon areas offering a high level of indulgence and privacy. Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 140 m² / 1506 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Three Bedroom Apartment

Photo out of - Three Bedroom Apartment

Spacious apartment with full kitchen, laundry facilities, combined living and dining area, two bathrooms, furnished balcony. 240 m². Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 240 m² / 2583 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Three Bedroom Rooftop Apartment with Spa

Photo out of - Three Bedroom Rooftop Apartment with Spa

Spacious apartment with full kitchen, laundry facilities, combined living and dining area, two bathrooms. Includes rooftop private terrace with BBQ and Larger Spa Bath. 306sqm. Daily servicing not included.

  • Views:

    Courtyard View or Garden View

Max. number of persons
7
Area
From 306 m² / 3293 sq ft

Bedding

Queen size bed(s) x2

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Three Bedroom Apartment with Plunge Pool

Photo out of - Three Bedroom Apartment with Plunge Pool

Spacious two-storey apartment featuring a fully equipped kitchen, laundry, open-plan living and dining area, two bathrooms, and a private deck with BBQ and plunge pool. Bedding varies between king, queen, double or twin. Daily servicing is not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 240 m² / 2583 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 PALM COVE
Australia

GPS:-16.752775, 145.670175

Telephone
Fax +61 7 4059 9699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • CNS Additional charge
  • CAIRNS INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 41 rooms
  • 41 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

11 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Well-being

Lagoon Pool

  • Outside
  • On site

Lap Pool X 2

  • Outside
  • On site

Pullman Gymnasium

  • On site
  • Massage Additional charge
  • On site

TEMPLE OF TASTES RESTAURANT

Photo out of - TEMPLE OF TASTES RESTAURANT

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

Cooking style
International
Chef name
Anthony Smith
Classifications & labels
AAA
Capacity
50
Accessibility
Accessible service
5 Triton Street, 4879 Palm Cove, Australia
Telephone +61 7 4059 9600
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

The large lagoon pool may get all the attention, with direct access from most rooms, but there's also a lap pool, kids' pool, and a spa for everyone to enjoy.

Invest in your fitness and wellbeing at our Fit Lounge. A full range of equipment is on offer including treadmill, stepper, rower and a lunge circuit weight machine.

Total indulgence and rejuvenation by the hour or for the whole weekend. Six treatment rooms on offer and a deck for private functions including bridal groups.

Offering a spectacular beachfront wedding venue, Pullman Palm Cove Sea Temple Resort and Spa provides the perfect setting for unforgettable weddings in Far North Queensland. The hotel features exceptional accommodation, facilities, dining and event space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  592 reviews

Customer review rating 3.5/5

Gregory R. Couples - Confirmed reviews ALL

Dear Gregory, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our resort. However, I apologize for the inconvenience you experienced with the restaurant and the quality of cocktails at the pool. Your comments will be taken into consideration and reviewed while we continue to expand our offerings to our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 2.0/5

John F. Couples - Confirmed reviews ALL

Dear John, Thank you for sharing your feedback regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. I genuinely regret that your experience did not meet your expectations. It is always our goal to provide exceptional service, and I appreciate your recognition of our staff members. I would like to clarify that our housekeeping policy includes cleaning every four days to ensure a balance between guest comfort and environmental sustainability. However, I understand your concerns regarding cleanliness and the presence of sand in your room. Your comments about the pool area have been noted, and I will ensure that our team addresses these matters to enhance the guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to better serve you in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Pasanna M. Families - Confirmed reviews ALL

Dear Pasanna, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the room upgrade. It is wonderful to know that our staff made a positive impact on your experience. We look forward to welcoming you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 1.0/5

Scott B. Business - Confirmed reviews ALL

Dear Scott, Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations. We take comments regarding the condition and presentation of our property very seriously, and your feedback has been shared with our team for review. We would, however, have welcomed the opportunity to address any concerns during your stay. Unfortunately, nothing was brought to our attention at the time regarding the room door, bathroom amenities or the condition of the surrounding areas, which meant we were not given the opportunity to investigate or assist while you were with us. We are committed to providing a safe and comfortable environment for our guests, and we would appreciate the opportunity to review the specific concerns you have raised so that we can ensure they are appropriately addressed. If you feel that our response and the opportunity for us to address these matters has provided further context to your experience, we would be grateful if you would consider updating your review accordingly. Thank you again for bringing these matters to our attention. Daniel Broad Front Office Manager Pullman Sea Temple.

Customer review rating 4.0/5

Julie S. Couples - Confirmed reviews ALL

Dear Julie, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed a week of relaxation in the beautiful surroundings of Palm Cove. It is our pleasure to provide a peaceful retreat for our guests. Kind Regards, Daniel Broad Front Office Manager

Dear Timothy, Thank you for your feedback regarding your stay. We value your input and hope to enhance your experience in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 3.5/5

Gregory R. Couples - Confirmed reviews ALL

The room was fantastic. However restaurant/no room service for 2 days?? And cocktails at the pool were really bad and we tried 3 different types..

Dear Gregory, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our resort. However, I apologize for the inconvenience you experienced with the restaurant and the quality of cocktails at the pool. Your comments will be taken into consideration and reviewed while we continue to expand our offerings to our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 2.0/5

John F. Couples - Confirmed reviews ALL

Unfortunately, our stay at Sea Temple Resort was very disappointing. Aside from a few excellent staff members, particularly Sarah and the restaurant team, the overall standard fell well below expectations. We were advised that rooms are only cleaned every four days, there was no complimentary water or stocked minibar, and even after cleaning the floors were still covered in sand and dirt. The pool area was constantly cluttered with children’s toys, often left out overnight, making it feel more like a daycare centre than a premium resort. For a property positioned at this level, the housekeeping and general attention to detail were simply not good enough.

Dear John, Thank you for sharing your feedback regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. I genuinely regret that your experience did not meet your expectations. It is always our goal to provide exceptional service, and I appreciate your recognition of our staff members. I would like to clarify that our housekeeping policy includes cleaning every four days to ensure a balance between guest comfort and environmental sustainability. However, I understand your concerns regarding cleanliness and the presence of sand in your room. Your comments about the pool area have been noted, and I will ensure that our team addresses these matters to enhance the guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to better serve you in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Pasanna M. Families - Confirmed reviews ALL

We had a lovely stay at the Pullman. Daniel, at reception, was lovely and very helpful. We appreciated the room upgrade as an Accor member. We hope to be back soon!

Dear Pasanna, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the room upgrade. It is wonderful to know that our staff made a positive impact on your experience. We look forward to welcoming you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 1.0/5

Scott B. Business - Confirmed reviews ALL

Room door had recently been kicked in and patched but someone who does not know what they are doing. A single very small box of soap was conveniently left in the room, except the box was empty. Structurally the veranda was in so bad a condition it has been fenced off in sections to not allow access but people have to walk and drive under it. Overall presentation of the property is very poor, it is very old and extremely run down

Dear Scott, Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations. We take comments regarding the condition and presentation of our property very seriously, and your feedback has been shared with our team for review. We would, however, have welcomed the opportunity to address any concerns during your stay. Unfortunately, nothing was brought to our attention at the time regarding the room door, bathroom amenities or the condition of the surrounding areas, which meant we were not given the opportunity to investigate or assist while you were with us. We are committed to providing a safe and comfortable environment for our guests, and we would appreciate the opportunity to review the specific concerns you have raised so that we can ensure they are appropriately addressed. If you feel that our response and the opportunity for us to address these matters has provided further context to your experience, we would be grateful if you would consider updating your review accordingly. Thank you again for bringing these matters to our attention. Daniel Broad Front Office Manager Pullman Sea Temple.

Customer review rating 4.0/5

Julie S. Couples - Confirmed reviews ALL

one week of relaxation in the warmth of Palm Cove

Dear Julie, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed a week of relaxation in the beautiful surroundings of Palm Cove. It is our pleasure to provide a peaceful retreat for our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Lisa D. Couples - Confirmed reviews ALL

We had a wonderful three nights at the Pullman. Amazing service from Kuzumi & Kenji (reception) Thomas at the Pool Bar.

Dear Lisa, Thank you for sharing your delightful experience at Pullman Palm Cove Sea Temple Resort and Spa. It is heartening to know that our team members, Kuzumi, Kenji, and Thomas, contributed to your enjoyable stay. We look forward to welcoming you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Angela G. Families - Confirmed reviews ALL

Very relaxing and located right on the beach. Staff were friendly and loved the heated pool

Dear Angela, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our resort clean, comfortable, and relaxing, Your feedback is greatly valued. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Alexander M. Couples - Confirmed reviews ALL

Moderately sized spa room was functional with an attractive garden outlook. Hotel seemed to be close to full occupancy. Breakfast service was excellent (Claire and Sarah were particularly impressive) but dinner service experience was mixed and this caused us to eat in Palm Cove village most evenings.

Dear Alexander, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our resort and our teams efforts to make it memorable for you. We appreciate your comments on the dinner service, and we will take this into consideration as we continually strive to enhance our guest experiences. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 1.5/5

Lianne M. Families - Confirmed reviews ALL

As above

Dear Lianne, Thank you for taking the time to provide your feedback regarding your booking experience. Our colleague, Megan, is currently in contact with your family and is assisting with the situation directly. Thank you again for taking the time to reach out and share your feedback with us. We sincerely appreciate the opportunity to address your concerns. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 3.5/5

Robert M. Couples - Confirmed reviews ALL

Loved the hotel, with great Balinese feel, our main thing we didn't like or were warned is the shower over a bath, which was high to get in n out, and disliked the big shower head, instead of the handheld/adjustment one. Great buffet breakfast, and restaurant was good, lovely staff.

Dear Robert, Thank you for your feedback regarding your recent stay. We’re delighted to hear that, overall, you had a positive experience and that you enjoyed the ambiance of our hotel, the buffet breakfast, and the service provided by our staff. Your feedback regarding the beds is also greatly appreciated and will be taken into consideration. We hope to have the pleasure of welcoming you back again soon! Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Stewart B. Couples - Confirmed reviews ALL

Great property in the most beautiful location in Australia. If only the weather had behaved itself.

Dear Stewart, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our tropical and peaceful location. We’re sorry to hear that our breakfast buffet didn’t meet your expectations. Your feedback is invaluable to us, and we’ll certainly share your comments with our team. Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.0/5

David &. C. L. Couples - Confirmed reviews ALL

staff all very friendly and helpful nice complex / great pool areas / apartments could do with a few updates

Dear David and C., It’s a pleasure to know that our staff contributed to such a positive and memorable experience. We will certainly share your comments regarding the cleanliness with our housekeeping and maintenance teams so they can look into it. Thank you very much for taking the time to share your experience with us. We hope to have the pleasure of welcoming you back for another tropical holiday! Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Stephanie H. Friends - Confirmed reviews ALL

very good as always although my next door neighbours were noisy ie slamming the doors which are very loud anyway and shouting out to each other instead of speaking normally and respecting their fellow residents. the service was good from the staff though. i had asked for a room at the front of the resort where i have stayed before but this was not accommodated which was a shame as i was nearer the pool and therefore it automatically became noisier - i do like to have some peace and quiet when i am travelling

Dear Stephanie, Thank you for taking the time to share your experience with us. We are pleased to hear that you found your stay comfortable and enjoyed the service provided by our staff. We sincerely apologize for the disturbances caused by neighboring guests. Additionally, we regret that we were unable to accommodate your request. While we always do our best to accommodate our guests preferences, unfortunately, in some cases, this may not be possible due to various circumstances. We will definitely share your feedback regarding the cleanliness of your apartment with our housekeeping team for investigation. We appreciate your valuable insights and hope to welcome you back for another enjoyable stay in the future. Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Vanessa D. Couples - Confirmed reviews ALL

We had a lovely stay. It was a beautiful tropical resort, position well with all the necessary amenities. Good for families or for a couple getaway.

Dear Vanessa, We’re so glad to hear that you enjoyed our relaxing and tropical resort! Rest assured, we take your comments seriously and we will investigate this with our maintenance team and have them inspect the toilet. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and hope to welcome you back again soon! Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Donald G. Families - Confirmed reviews ALL

Beautiful spacious apartment in 5* hotel with large pools and lush gardens all located with direct access to the beach. Quiet hotel in quiet location just a 5 min walk along the shoreline to Palm Cove’s shops and restaurants. Fab staff. Top class restaurant on site with beautiful outdoor seating area. Also poolside bar. No fighting over poolside lounges as always some were available.

Dear Don, It’s always a pleasure to welcome you! Please consider our property your home away from home. We truly appreciate your feedback regarding the welcome amenity. We’ve been exploring different options to move away from the more conventional offerings and provide something more personalized and thoughtful for our guests. We’re so grateful for your kind words and recognition, George and Karen will be delighted to know that you appreciated their five-star service! Once again, thank you for taking the time to share your experience with us. We will certainly share your comments with our maintenance team as well, so they can look into it and address the matter accordingly. We look forward to welcoming you back soon! Best Regards, Daniela Velies Assistant Manager

Customer review rating 5.0/5

Manfred L. Couples - Confirmed reviews ALL

We had a great 7 day break at the Pullman Sea Temple located in a great position next to the beach. Friendly Staff and great amenities. A big thankyou to the breakfast staff who were always tending to all out needs.

Dear Manfred, We are delighted to hear that you had such a wonderful stay. We will be sure to share your kind words with our breakfast team. It will mean a lot to them to know that they contributed to making your stay such a memorable experience. Likewise, we will be sure to share your feedback with our housekeeping team as part of our ongoing commitment to improvement. We look forward to welcoming you back soon! Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Ian J. Families - Confirmed reviews ALL

We enjoyed a fantastic family holiday utilising the pools and ocean access every day. The location was great for walks wirh convenient access to Palm Cove and Clifton Beach.

Dear Ian, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our amenities, quality food, and the attentive service provided by our staff, we will certainly share your comments with Mgada. It is wonderful to know that your family had a fantastic holiday. We look forward to welcoming you back soon! Best Regards, Daniela Velies Assistant Manager

Customer review rating 2.0/5

Michael V. Couples - Confirmed reviews ALL

We'd booked a Studio Spa Room back in May for travel in August. At nearly $600 a night, it seemed pricey, but we're regular visitors to Palm Cove and had walked through the Sea Temple an number times, thinking how nice it looked. The hotel does indeed look nice, but the room we were given certainly was not. Bland as an airport hotel room, overlooking the road and the entrance to the hotel with a balcony large enough only for two deck chairs. I asked if we could be moved, but apparently the hotel was fully booked. A disappointing part of our holiday and we will not stay at the Sea Temple again, nor recommend it to others.

Dear Michael, Thank you for sharing your feedback with us. We’re sorry to hear that your stay did not fully meet your expectations, particularly regarding the room location. Unfortunately, we were unable to offer a room change as we were fully booked at the time. We hope this experience won’t stop you from returning to enjoy our beautiful hotel again. We’ll certainly keep your feedback in mind and do our best to make your next stay more enjoyable. Best Regards, Daniela Velies Assistant Manager

Customer review rating 3.0/5

Melanie F. D. Couples - Confirmed reviews ALL

Upon going to the 1 bed apartment we were allocated, the walls and door at the entry of this apartment were marked and scratched. Inside the kitchen joinery was clearly old and cupboards were misaligned. When going to bed the smell of urine was present and after removing the sheets, the mattress had a patch of urine on it, at the head end of the mattress. No one was at reception at the time when this was as found so we had to wait until the next morning to report it. The following morning I notified the reception staff and we were upgraded to a larger 2 bed apartment. Following this, the rest of our stay was enjoyable and relaxing.

Dear Melanie, Thank you for taking the time to share your experience with us. I’m sorry to hear about the issues you had with the apartment. We take this feedback seriously and have already actioned the room recondition, thanks to your valuable feedback. I’m glad we were able to assist and that you were happy with the upgraded accommodation. We hope to welcome you back in the future! Best Regards, Daniela Velies Assistant Manager

Other web-users rate our hotel

  • 177 reviews 9.1/10 Location
  • 349 reviews 6.8/10 Room
  • 369 reviews 7.6/10 Service
  • 30 reviews 3.4/10 WiFi
  • 182 reviews 7.9/10 Pool
  • 121 reviews 4.7/10 Cleanliness
  • 112 reviews 6.7/10 Vibe
  • 92 reviews 6.8/10 Breakfast

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