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Mercure Portsea 4 stars

TripAdvisor rating 4.0/5 288 reviews
Mercure Portsea
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+ 17 Services
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Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944
portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Our accommodations

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

  • Max. number of persons: 2
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Views: Golf view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

  • Max. number of persons: 2
  • Views: Golf view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

SPIKE BAR & BRASSERIE

Type of cuisine: null

Enjoy a meal in the Bar & Brasserie which has spectacular views over Portsea Golf Club & Port Phillip Bay. Open: 0700-1500 Monday - Wednesday 0700-2030 Friday - Saturday0700-1800 Thursday & Sunday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIKE BAR

Photo non contractuelle / Strictly non binding

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,602 reviews

tripadvisor

TripAdvisor Rating 4.0/5

288 reviews

Teacher

Customer review rating 4.3/5

Enza L. Families - 14/01/2020 Confirmed reviews ALL

The resort needs an upgrade . My bed was uncomfortable . You could feel the crack in the middle . The breakfast no discount for accor members . Needs more restaurants too . A bit far from the beach too .

Customer review rating 4.3/5

Anshul Couples - 12/01/2020 Confirmed reviews ALL

Great location and good service. Staff were friendly and Sam made us feel welcome. The place obviously is more suited for golfers but we were just there for a couple of relaxed nights and felt that food availability was an issue, especially in the night.

Comfortable rooms and a great setting

Customer review rating 4.3/5

Ben Families - 11/01/2020 Confirmed reviews ALL

Easy to book and very pleasant reception staff. Didn’t spend much time at the hotel to experience the food but I’m sure service would have been warm and welcoming.

the staff are lovely

Customer review rating 4.3/5

Barbi Couples - 09/01/2020 Confirmed reviews ALL

your staff are lovely, especially Peter on the front desk. the rooms are very nice with lovely views and the breakfast was great value for money

Mixed experience

Customer review rating 4.3/5

Danielle Solo - 09/01/2020 Confirmed reviews ALL

The staff are very friendly and accommodating Room and hotel clean Portsea Golf Club Room 122: communal outdoor area. 2nd day: I discovered sliding door leading to communal area unlocked. 3rd day: man stood outside my room. 4th day: man stood outside my room again. As a single woman, I felt unsafe and my sleep was effected. I mentioned this to staff twice. I suggested that a single woman not be given this room in the future and why. I should have been moved when I first suggested feeling unsafe.

Great Views & nice room

Customer review rating 4.3/5

Shaun Couples - 08/01/2020 Confirmed reviews ALL

Staff where extremely friendly and made every effort to make us as happy. Breakfast wasn't very good, food was cold in the trays and not very nice considering the cost. For the money would expect freshly cooked meal.

Customer review rating 4.3/5

Dianne M. Couples - 08/01/2020 Confirmed reviews ALL

Very disappointing to find the bar closed at 6 pm and the dining room closed for dinner.

Great

Customer review rating 4.3/5

Jill S. Couples - 08/01/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay, great breakfast wonderfully looked after

Comfortable and quiet

Customer review rating 4.3/5

Anonymous Business - 06/01/2020 Confirmed reviews ALL

I had no decent view or outlook from the room I was allocated which was unfortunate given the location and what I imagine must be great views for those rooms that overlook the golf course or portsea coastline. Unfortunately, my view was of a very unappealing and completely walled in small courtyard.

Very clean and courteous staff

Customer review rating 4.3/5

Ava Couples - 06/01/2020 Confirmed reviews ALL

The check in and out process was so simple and speedy. The room is really clean and overall we were very happy with our stay.

Good

Customer review rating 4.3/5

Sumit Families - 05/01/2020 Confirmed reviews ALL

Overall Good Although little disappointed with Breakfast

Great location and facilities

TripAdvisor rating 4.0/5

cdscons Couples - 03/01/2020 TripAdvisor review

3 night stay. Room accommodation very good and comfortable. Great location, easy access to town and lots of walking attractions. Fabulous golf course, in great condition despite the drought and fires. Buffet breakfast disappointing, meals not hot, but usual range. Restaurant closed after 6 due to holidays which was also disappointing, not being advised until the day before we arrived. Staff throughout very good, accommodating and helpful with local advice. Management also very friendly and informative.

Great location, good facilities

Customer review rating 4.3/5

Clive Couples - 01/01/2020 Confirmed reviews ALL

First time in Portsea, long time Accor member. Room very comfortable, great bed. Restaurant not operating after 6pm due to holidays. Buffet breakfast quite average, food not hot. Pizza awful, undercooked, cold on service. Golf course fabulous.

Customer review rating 4.3/5

Anonymous Couples - 29/12/2019 Confirmed reviews ALL

Staff extremely friendly and helpful. Bed very comfortable and room lovely however there was no area to place toiletries whilst doing my makeup in the bathroom and no soap dish in the shower. Both made things very inconvenient

Check in Smooth, people nice, room clean nice place to stayas above

Customer review rating 4.3/5

Ronda J. Friends - 28/12/2019 Confirmed reviews ALL

as above

Great place to stay

Customer review rating 4.3/5

Michael Couples - 24/12/2019 Confirmed reviews ALL

Very friendly staff greeted us on arrival. The check in process was extremely smooth. Facilities of the venue were clearly explained due to the different nature of the venue. The room was very clean and tidy and provided us with a good base. The room was very comfortable. Great place to stay.

Hotel stay is unnoticeable

TripAdvisor rating 4.0/5

purchase329 Couples - 23/12/2019 TripAdvisor review

As per my title, my stay was unnoticeable Hotel reception and kitchen is working until 6pm, which we didn't know and after a whole day drive down from Sydney I was dreaming to have a hot food delivered to my room, however on arrival at 6.40pm I did realise that no staff there, kitchen is also not working,After I check my email I saw email from reception, sent at 5.11 pm saying that they finishing their duty soon and notifying about kitchen working hours. I don't know why they didn't send this email with working hours in advance to me. I was very surprised as I thought it's 24 hours service hotel. I can't comment about golf facilities as we decide to leave next day.

Dear purchase329, Thank you for taking the time to tell us about your experience at the Mercure Portsea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Portsea, we attempt to contact all guests 24 hours prior to arrival to explain the operating hours of our food and beverage and that our reception operates on a limited schedule, unforutnately in this instance we where unable to contact you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Wood Hotel Operations Manager

Portsea stay before golf tournament

Customer review rating 4.3/5

Mel O. Solo - 22/12/2019 Confirmed reviews ALL

Good communication from hotel staff about after hours arrival. Only minor issue was that I could not get wifi to work .

Was good

Customer review rating 4.3/5

Rita M. Couples - 21/12/2019 Confirmed reviews ALL

It is very nice and relaxing but the wifi in the room was not working . It works only when you stand at the room door.

Delightful friendly service

Customer review rating 4.3/5

Steve Couples - 20/12/2019 Confirmed reviews ALL

Our experience with you was an enjoyable one where we were treated respectfully.

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