Satisfactory with excellent customer service from Rebecca, Cafe staff especially Kyla? and the cleaning team very helpful.

Friendly staff, rooms cleaned daily, efficient and simple set up of hotel. Perfect for a summer beach holiday break over New Year for us.

Good stay, location and friendly staff.

Stayed for a couple of days. Not much to mention was a lovely stay with nothing spectacular. Only thing i would of like is to updated smart tv that allows us to access Netflix.

It was an amazing experience. The staff was absolutely lovely.

Nice rooms, nice welcome gift from the hotel to acknowledge membership status. Overall pleasant stay - however still waiting for the night to get credited against my Accor account. I hope this will not be forgotten. Thanks and Merry Christmas Dominik

Our room was lovely and staff very pleasant our only complaint was that there was no bar or snack facilities open in the evening.

just stayed one night. breakfast was lovely. its a golf club so its golfy

Well located , very clean , comfortable and well maintained. Efficient and friendly staff. Very good bar facilities. No availability of an evening diner service was our only disappointment.

Was a late stay so didn’t spend too much time in room, room overall clean and tidy.

Very nice place, rooms were clean and view off balcony was beautiful. Staff friendly and helpful.

My husband and I had a balcony room with a great view of the golf course. The reception and bar staff were very helpful and friendly. Thank you to the manager for the unexpected hospitality! Food was good.

We booked a three night stay at the end of January '21 for a getaway for our Anniversary on 25th March and opted for the Breakfast option, we were not told that it would be a "Boxed Breakfast" and that the Restaurant was closed, we were also not advised that the Restaurant was not open of an evening which meant that we had to drive to either Portsea or Sorrento for our dinner each night, and that the Bar closed at 5:00 PM and that there was no Mini Bar in the room even though our Booking confirmation stated that there would be, all in all very disappointed, I realise that Covid had some bearing on the matter but we had no problems with our Dinner each night at the Portsea Hotel, the Sorrento Hotel and Bistro Elba in Sorrento.

Over all well presented. Disappointed because breakfast and dinner was not available as the web site described. Too far from Portsea for a leisurely walk. Nice drive to pt. Nepean national park and local beaches Room size was adequate

Room was standard although nice views from balcony. Staff polite and helpful. As an Accor Plus Silver member did not receive any welcome drink or gift so be mindful if this is important to you. There was also no onsite dining for breakfast. Good for a golfing weekend.