Mercure Portsea 4 stars

Customer review rating 4.3/5 1,763 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Mercure Portsea
See on a map
+ 15 Services

Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Bar(s)
Leisure and activities
  • GolfPaying
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944 portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Our accommodation(s)

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Garden View *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SPIKE BAR

Non contractual photo

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,763 reviews

tripadvisor

TripAdvisor Rating 4.0/5

295 reviews

Good Stay

Customer review rating 4.5/5

Kerry G. Couples - 18/04/2021 Confirmed reviews ALL

Great location and helpful staff

Pleasant experience.Room was well appointed

Customer review rating 4.0/5

Anonymous Couples - 17/04/2021 Confirmed reviews ALL

Front desk staff (particularly Peter)friendly and most helpful in providing extra service.

Quite stay at Portsea

Customer review rating 5.0/5

Gloria Solo - 16/04/2021 Confirmed reviews ALL

Simple but elegant accommodation. Located away from the main streets and actions, but still very conveniently located

Good building. Oddly run/ organised.

Customer review rating 2.0/5

Jonathan M. Families - 14/04/2021 Confirmed reviews ALL

Rooms are usual Mercure high standard no issue there. Basically though this is a members only golf club with some rooms underneath it which Mercure run. You get the general vibe that the golf club staff/ management (maybe owner not Sure?!?) doesn’t really want the hotel or guests there at all though. They especially don’t want you in their bar/ restaurant. Whilst not impolite- service was gruff/ grumpy and we didn’t feel welcome. Seems like same/ similar group of members hang out there most days and we felt a bit like we were forced to join a party that we weren’t welcome at. Platinum membership was not really Acknowledged at all. Breakfast was not great and expensive (normally included as platinum) It’s a pity as great building with great potential for conferences etc in a lovely affluent town. No reception service after 6pm either which caused a major drama when we locked ourselves out of one of our rooms.

Good stay

Customer review rating 4.0/5

Lidia M. Families - 13/04/2021 Confirmed reviews ALL

Just spent a night, nice room and helpful reception staff

Good stay

Customer review rating 4.5/5

Anonymous Families - 13/04/2021 Confirmed reviews ALL

Great customer service both at check in and checkout. Very peaceful and pretty surroundings.

Great stay & play

Customer review rating 4.5/5

Robyn Couples - 10/04/2021 Confirmed reviews ALL

Loved the friendly Staff & accommodation. The course was beautiful. Lots of fun.

Well located, restful

Customer review rating 4.0/5

Albert Couples - 08/04/2021 Confirmed reviews ALL

The stay was very pleasent, staff were mainly helpful and the rooms were clean including towels and accessories.

Great venue and awesome food

Customer review rating 5.0/5

Amanda M. Business - 06/04/2021 Confirmed reviews ALL

We had a conference for 2 days and 1 night accommodation. We were very pleased with the service and the food. Also especially a big thank you to Kate for dropping the team off at dinner in the mini bus due to Uber taking too long. We are looking forward to staying with you again.

Wonderful Stay

Customer review rating 4.5/5

Ashley N. Families - 05/04/2021 Confirmed reviews ALL

Clean modern rooms, great location and friendly efficient Staff. The staff are also very accommodating when it comes to children, so it makes the stay that much more enjoyable when you're a parent. The hotel is located in a wonderfully quiet and convenient location, with beautiful views from the bar and only a short drive to national parks, local shops and restaurants.

Great location

Customer review rating 4.5/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

We loved the view from our balcony, plenty of beautiful birds, rosellas, kookaburras and magpies. Staff were very helpful and friendly.

Can do much better, really poor service

Customer review rating 2.0/5

Annon Couples - 04/04/2021 Confirmed reviews ALL

When we arrived we were not welcomed by a friendly person. They were stroppy at me for asking about the availability of food. Then on returning on the second afternoon just before 5.00pm, from a day out, we could not access the building or our room. As reception was closed we were stuck outside the building. Luckily the golf pro was till working and called someone from the hotel (who had left for the day) to activate a room key, otherwise we would have been sleeping in our car. Not impressed, really poor service. The room was clean and quiet and had a nice view over the golf course.

Amazing location

Customer review rating 4.5/5

Lou M. Couples - 01/04/2021 Confirmed reviews ALL

Nicely appointed room with views of the Golf Course and beyond. The room was exceptionally clean and the Hotel location in Portsea is amazing with many beautiful beaches to visit close by.

Great location with amazing surroundings.

Customer review rating 4.5/5

Victoria Families - 31/03/2021 Confirmed reviews ALL

Easy check in, clean rooms with comfy beds and great outlook. Staff upon check out were super friendly. I would stay again!

manager realy went out of his way

Customer review rating 5.0/5

Shayne Couples - 30/03/2021 Confirmed reviews ALL

he gave us a room with a view on the 2nd night also gave us a lift to the wedding we where going to when there were no taxis

Disappointed

TripAdvisor rating 3.0/5

Pwlabc 30/03/2021 TripAdvisor review

We booked a three night stay at the end of January '21 for a getaway for our Anniversary on 25th March and opted for the Breakfast option, we were not told that it would be a "Boxed Breakfast" and that the Restaurant was closed, we were also not advised that the Restaurant was not open of an evening which meant that we had to drive to either Portsea or Sorrento for our dinner each night, and that the Bar closed at 5:00 PM and that there was no Mini Bar in the room even though our Booking confirmation stated that there would be, all in all very disappointed, I realise that Covid had some bearing on the matter but we had no problems with our Dinner each night at the Portsea Hotel, the Sorrento Hotel and Bistro Elba in Sorrento.

Room to improve

Customer review rating 2.0/5

Judith S. M. Couples - 29/03/2021 Confirmed reviews ALL

Staff was friendly, but I felt that the portsea mercure over advertised and under delivered. the deal I purchased said 'breakfast included'. From a four star resort I would expect a buffet breakfast. We got a pre-packaged box with cereal and a muffin. Oh, and a small tub of yoghurt. There was nowhere to disclose food intolerances , so the food was not suitable to us. TV did not work Room very spartan Wall tiles in shower the grout had mould! Onsite restaurant only open for lunch Could not book through Accor hotel directly, inconvenient as booking sites were not responding Overall rating: 2.5 stars

For golfers

TripAdvisor rating 3.0/5

rpcannella49 27/02/2021 TripAdvisor review

Over all well presented. Disappointed because breakfast and dinner was not available as the web site described. Too far from Portsea for a leisurely walk. Nice drive to pt. Nepean national park and local beaches Room size was adequate

Pleasant Views

TripAdvisor rating 4.0/5

Darren M 04/02/2021 TripAdvisor review

Room was standard although nice views from balcony. Staff polite and helpful. As an Accor Plus Silver member did not receive any welcome drink or gift so be mindful if this is important to you. There was also no onsite dining for breakfast. Good for a golfing weekend.

Dear DarrenM, We very much appreciate your comments regarding your stay at the Mercure Portsea. It is always a pleasure to receive positive feedback. We do apologise you welcome drink was missed as we like do to welcome our Accor Plus members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Wood Hotel Operations Manager

Great location and facilities

TripAdvisor rating 4.0/5

cdscons Couples - 03/01/2020 TripAdvisor review

3 night stay. Room accommodation very good and comfortable. Great location, easy access to town and lots of walking attractions. Fabulous golf course, in great condition despite the drought and fires. Buffet breakfast disappointing, meals not hot, but usual range. Restaurant closed after 6 due to holidays which was also disappointing, not being advised until the day before we arrived. Staff throughout very good, accommodating and helpful with local advice. Management also very friendly and informative.

Dear cdscons, Bonjour! We very much appreciate your comments regarding your stay at the Mercure Portsea. We are glad you enjoyed the surounding area and the golf course facilities. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Jessica Wood Hotel Operations Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in portsea