Mercure Portsea 4 stars

My wife and I arrived 2 hours before standard check in time. Pete, concierge / manager at check in, directed us the Spike golf club bar restaurant. Pete then proceeded to expedite the hotel cleaning staff to fast track our room availability (very much appreciated). Pete also extended to us a bottle of champagne and chocolates on arrival to our room (very much appreciated). All hotel staff, from the Manager, the club staff and hotel room staff were welcoming and friendly. All of this made for an "Excellent Portsea Stay", thank you Mercure Portsea.

I requested an early check in and the staff were very helpful in accomodating my request.

The whole experience was excellent from start to finish. The food, the staff, the room was all excellent !

I was very pleased when our son and now, daughter in law, chose you for their wedding venue. Wonderful location, views and accommodation. Nothing was too difficult, food was lovely, we particularly enjoyed the hors d’oeurves and cheese table. The weather was not kind to us, however it appeared to be no trouble to transfer the ceremony from outside to inside

Easy to book & friendly on arrival Rooms are lovely and clean. Our stay was relaxing

From the moment we walked through the doors just after 2pm on Friday afternoon to the moment we walked out the door at 10am on Saturday morning we had a truly wonderful stay. The staff were friendly, warm, helpful, fun and welcoming. Our room was lovely, clean and comfortable with a stunning view across the golf course to the ocean. We were there for my nieces wedding, the venue was beautiful, the food was amazing and nothing was too much trouble for the staff. When we went up for breakfast we were greeted again by welcoming , warm friending staff, nothing was too much trouble and the food was amazing. The staff were always around to help and yet it was like they weren’t there at all. A truly delightful stay and we highly recommend Thank you.

Lovely room, sparkling clean and comfy bed. Staff friendly and professional.

One word "enjoyable"

We enjoyed our accommodation and breakfast package at the Mercure Portsea. Check in and check out was efficient. The room was as expected and the breakfast was really good. Staff were friendly and there was plenty of evidence to confirm Covid compliance. All up a really good place to stay - even if you don't play golf. The only challenge was how to get into Portsea for food if you wanted a drink or three as well.

very happy with the set up of the room. thoroughly enjoyed dinner at night and breakfast the next morning.

My husband and I had a balcony room with a great view of the golf course. The reception and bar staff were very helpful and friendly. Thank you to the manager for the unexpected hospitality! Food was good.

Very nice room, and excellent vista and the staff were great

From the time we booked our accommodation, to arriving and finally booking out of the hotel, we found the staff to be friendly and professional. We had a pleasant stay thank you to all the staff.

We booked a three night stay at the end of January '21 for a getaway for our Anniversary on 25th March and opted for the Breakfast option, we were not told that it would be a "Boxed Breakfast" and that the Restaurant was closed, we were also not advised that the Restaurant was not open of an evening which meant that we had to drive to either Portsea or Sorrento for our dinner each night, and that the Bar closed at 5:00 PM and that there was no Mini Bar in the room even though our Booking confirmation stated that there would be, all in all very disappointed, I realise that Covid had some bearing on the matter but we had no problems with our Dinner each night at the Portsea Hotel, the Sorrento Hotel and Bistro Elba in Sorrento.

Over all well presented. Disappointed because breakfast and dinner was not available as the web site described. Too far from Portsea for a leisurely walk. Nice drive to pt. Nepean national park and local beaches Room size was adequate