Mercure Portsea 4 stars

Customer review rating 4.3/5 1,810 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Mercure Portsea
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Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Golf Paying
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944 portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Our accommodation(s)

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

SPIKE BAR

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,810 reviews

tripadvisor

TripAdvisor Rating 4.0/5

298 reviews

well located, beautiful view's in a well appointed room.

Customer review rating 5.0/5

Frank Couples - 31/05/2021 Confirmed reviews ALL

Warm welcome by friendly staff. Receptionist gave good suggestions in regards to venues to dine at. Quiet room at the end of the hallway. Clean room. Wine on arrival.

Brilliant location

Customer review rating 4.5/5

Annette C. Families - 28/05/2021 Confirmed reviews ALL

Just a little disappointed with a couple of things that staff have overlooked... lamps hanging crooked on the walls... torn fabric hanging down from bottom of ottoman... no toilet brush. I'm sure caring management or housekeeping should have noticed these things. Otherwise it was a lovely room in a beautiful setting.

Comfortable with friendly service

Customer review rating 4.5/5

Julie O. Friends - 28/05/2021 Confirmed reviews ALL

Comfortable and good service

Mornington Peninsula - Get Away

Customer review rating 4.5/5

Michael W. Couples - 28/05/2021 Confirmed reviews ALL

Location is the key to a successful night in a hotel, then followed by helpful staff and value for money. . Where do you start is the big question .... Check-in was great service with a quick run down on what the Mercure Portsea had to offer for our 3 day stay, there is no evening restaurant or bar open but we enjoyed the complimentary bottle of Champaign. Rooms were of a good size with all the amenities that you would expect in a Accor Motel establishment. Room was very well maintained and the seaside feeling of the room was a great touch overlooking the golf course by the resort. Having already read the reviews we already had a good idea that dinner was going to be the challenge, as the restaurant was not open due to COVID. We were prepared for the first night with a selection of snacks to make a cheese n meat platter. In saying that we felt that there was opportunity for the establishment to provide some more information around what was open and certainly what was NOT OPEN? Or if they had a deal with a few of the local restaurants that could have serviced the guest it would have been well used. As we where there Monday - Thursday there was very little open at all in Portsea or Sorento, which I am sure is a different story in summer. Breakfast was part off our package, we were very happy with the quality of the breakfast, as it set you up for a busy day ahead, all in all we enjoyed our stay. If you are looking for a quiet resort which made you feel relaxed with the sounds of the waves. So keep this up team Mercure and the Portsea Golf Club.

Nice, Clean and Comfortable

Customer review rating 3.5/5

Alison Friends - 27/05/2021 Confirmed reviews ALL

Whilst the rooms were nice, clean and comfortable there were a number of issues that were less than satisfactory. We were contacted to confirm our check in time as the reception would be closing early and we were told about how to self-check in. We arrived just before 5.30pm and were told that they were closing and had put all charges through on the credit card that was held on file. As this was for 3 separate people, this wasn't how we wanted to pay for this, but was told it would be fixed in the morning. In the morning, we were told it was too difficult and we were asked to sort this out ourselves. Everything seemed to be too much trouble, from staying open for us to check in to checking out in the morning, not a welcoming environment at all. Pretty disappointing experience, however, apart from a fridge being left open in one room with the sliding door being left open and a fridge in another room not working, our stay was nice, clean and comfortable.

Good stay but.....

Customer review rating 3.0/5

Edward K. Couples - 27/05/2021 Confirmed reviews ALL

We had a pleasant couple of days at Mercure Portsea and the welcome given by Peter was A+ However on arriving we learnt that our Accor Card was not effective in the dining area and this was a downer for a couple of pensioners. Dining out in the Winter months turned out to be a challenge as well.

Easy going, relaxing , comfortable, thankyou

Customer review rating 5.0/5

Denise Solo - 24/05/2021 Confirmed reviews ALL

As good as it gets

Wonderful service and the room exceeded my expectations

Customer review rating 5.0/5

Veronica Couples - 24/05/2021 Confirmed reviews ALL

My stay was for my birthday, Pete was super helpful and gifted us with a bottle of wine. The room exceeded my expectations, cleanliness is clearly a priority. The sunrise was spectacular from our balcony and breakfast was delicious. Highly recommended

Everything was absolutely perfect. Thank you

Customer review rating 4.5/5

Dinuki Friends - 22/05/2021 Confirmed reviews ALL

The booking process was so easy and staff were so accommodating. The room was very clean comfortable and modern. Exceeded our expectations. Thank you

Enjoyable Stay.

Customer review rating 4.5/5

John Couples - 21/05/2021 Confirmed reviews ALL

Well appointed room, great view across golf course. Clean, modern with nice outside area.

Very good

Customer review rating 5.0/5

Andrew S. Friends - 21/05/2021 Confirmed reviews ALL

Very happy with all aspects of our stay , special thank you to the breakfast staff . Breakfast and coffee great and the course was fantastic I , will be back

Lovely quiet stay

Customer review rating 4.5/5

Chrisb Couples - 20/05/2021 Confirmed reviews ALL

Good mid week break. Comfortable and quiet stay. Great outlook and friendly staff. Breakfast was good however it is disappointing that the restaurant is not open for evening meals. This is annoying on a cold winters night particularly when Portsea hotel and other eateries are also closed.

Well located.

Customer review rating 4.0/5

Glenys Z. Couples - 19/05/2021 Confirmed reviews ALL

Although the hotel is well located and the staff friendly, the rooms are small. With the wardrobe containing the chest of drawers there is no where to hang any clothes, maybe a slightly smaller chest of drawers would allow some hanging space.

Beautiful location and great service

Customer review rating 5.0/5

Karyn Friends - 18/05/2021 Confirmed reviews ALL

We enjoyed a fantastic golf weekend at Mercure Portsea. It has stunning views and great access to an amazing golf course. The beach, Portsea and Sorrento are all very close and the all the staff from Reception to cleaning were helpful, friendly and went out of their way to make sure we were comfortable and happy.

Nice room, lovely view

Customer review rating 4.5/5

Anonymous Couples - 17/05/2021 Confirmed reviews ALL

Room needed some painting and dusting touch ups

Great venue, good golf course, great staff

Customer review rating 4.5/5

Kaye Friends - 17/05/2021 Confirmed reviews ALL

Our group was very well looked after by Jess, admin, and John food & beverage

great all round experience

Customer review rating 5.0/5

Lyn T. Friends - 17/05/2021 Confirmed reviews ALL

wonderful resort ,comfortable room with lovely view. friendly and very attentive staff.... nothing was too much trouble. Great food for a large group with excellent service Enjoyed two games of golf on a challenging course We were given a very good package and would love to return sometime next

Customer review rating 4.0/5

W L. Couples - 16/05/2021 Confirmed reviews ALL

Our key reason for staying was to play golf on the Portsea course.

Well located

Customer review rating 4.0/5

Anonymous Couples - 16/05/2021 Confirmed reviews ALL

To town

Disappointed

TripAdvisor rating 3.0/5

Pwlabc 30/03/2021 TripAdvisor review

We booked a three night stay at the end of January '21 for a getaway for our Anniversary on 25th March and opted for the Breakfast option, we were not told that it would be a "Boxed Breakfast" and that the Restaurant was closed, we were also not advised that the Restaurant was not open of an evening which meant that we had to drive to either Portsea or Sorrento for our dinner each night, and that the Bar closed at 5:00 PM and that there was no Mini Bar in the room even though our Booking confirmation stated that there would be, all in all very disappointed, I realise that Covid had some bearing on the matter but we had no problems with our Dinner each night at the Portsea Hotel, the Sorrento Hotel and Bistro Elba in Sorrento.

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