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ibis budget Dandenong 3 stars

Customer review rating 4.1/5 937 reviews

ALLSAFE approved hotel

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ibis budget Dandenong
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Hotel extras

  • 5 mins Drive to Dandenong CBD

  • 30 Mins to Dandenong Mountains

  • 10 mins to the Basketball Stadium

  • 1hr to Phillip Island Penguin show

  • 15 mins to 1000 steps and Parks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Free outdoor parking on site
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Dandenong

185-193 Princes Hwy
Cnr Edgewood Road
3175 dandenong
australia

Tel: +61397085121

Fax: (+61)3/97085898

Check-in from 12h00

Check out up to 10h00

  • By plane

    MEL TULLAMARINE At 45km / 27.96 miles

  • By train

    DANDENONG STATION At 2.1km / 1.3 miles

GPS :-37.973539, 145.200818

Our accommodation(s)

With a range of convenient room configurations available, ibis budget Dandenong is a great choice for couples, families and groups of friends, as well as visitors travelling on business. Offering everything needed for a relaxing stay and a restful night's sleep, this contemporary Melbourne hotel features comfortable bedding, a modern, well-appointed ensuite, air conditioning, opening windows, a TV and an alarm clock. Room configurations offer guest rooms for up to two guests, or up to three guests.

Our guest reviews for
ibis budget Dandenong

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

937 reviews

TripAdvisor Rating 3.0/5

132 reviews

Courteous & friendly staff; great clean facilities.

Customer review rating 4.5/5

Liz Couples - 22/07/2021 Confirmed reviews ALL

We were impressed with the very clean & comfortable facilities & with the courteous, friendly & helpful staff.

Dear Liz and Harold, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. While we know your trip was cut short due to the VIC lockdown announcement, we do hope you enjoyed reuniting with your family. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and suggestions, and we hope to welcome you back again to stay with us soon. Sincerely, Fatima Leota General Manager

Amazing customer service

Customer review rating 5.0/5

Gabrielle Solo - 29/05/2021 Confirmed reviews ALL

Was absolutely amazed by the way the people who worked there. They were soo nice and accomodating. If I missed breakfast they asked if I wanted a coffee that afternoon or checked that I had enough food. I honestly don’t have enough words to explain how amazing they were.

Dear Gabrielle, We humbly appreciate your positive and encouraging comments regarding your stay with us at the ibis budget Dandenong. It is such a delight to read that you had an excellent stay and enjoyed your visit at our hotel. It is provides the team much confidence to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you welcome you back again soon. All the best for your training! Sincerely, Fatima Leota General Manager

Location was perfect

Customer review rating 4.5/5

Terry Couples - 24/05/2021 Confirmed reviews ALL

Easy

Dear Terry, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. I would also like to express our apologies regarding the lack of communication in relation to our Wifi services. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Fatima Leota General Manager

Excellent customer service

Customer review rating 5.0/5

V S. Families - 24/05/2021 Confirmed reviews ALL

We are extremely happy with the level of customer service we received. From the moment we walked in we were greeted with a very friendly and professional Accor employee. He helped us find the perfect rooms for our stay, even giving us a tour to help us choose. Even when we left items in our room, we were contacted and arrangements were made to have them returned. At no time were we treated as an inconvenience, and we even had a call to make sure we had received the goods. Well done Accor, thank you!

Dear Virginia, It is an absolute pleasure to receive your wonderful feedback regarding your stay and your experience with us at Ibis Budget Dandenong. I truly appreciate the time you have taken to provide your comments and we are delighted to have made a positive impact on you and your family. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have shared your comments with all our team and acknowledged in particular Sam our Assistant Manager who had assisted your throughout your stay and post-stay. Thank you for your heart warming feedback, and we hope to see you again soon. Sincerely, Fatima Leota General Manager

Welcome

Customer review rating 4.5/5

Tarquam Friends - 17/05/2021 Confirmed reviews ALL

A family visit

Dear Tarquam, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel Ibis Budget Dandenong. It is always encouraging to learn that guests are satisfied with our service particularly from our elite ALL members such as yourself; as it is what we strive for every day. We very much appreciate your comments regarding your stay with us. Thank you for your wonderful feedback, and we hope to welcome you and your family back to stay with us again soon. Sincerely, Fatima Leota General Manager

Great Staff and quite, peaceful stay.

Customer review rating 5.0/5

Rakib Solo - 30/04/2021 Confirmed reviews ALL

Good People managing it. Especially Sam the Assistant Manager goes extra mile to help people and achieve success.

Dear Rakib, Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. It is wonderful to receive such positive comments and review of your stay with us. It is always a pleasure to receive guest feedback particularly relating to the service of our team. I will share your comments with our team and especially with Sam. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we hope to welcome you back again. Sincerely, Fatima Leota General Manager

Peaceful comfy overnight stay

Customer review rating 4.5/5

P. Couples - 28/04/2021 Confirmed reviews ALL

We were there to attend a funeral & considering the mental state we were in We had a relaxed & very peaceful overnight stay. Please pass our thanks & gratitude to Fatima for being so helpful & kind.she is a star. We would certainly recommend the place to our friends.

Dear Vipin, We very much appreciate your comments regarding your recent stay at the ibis budget Dandenong. While I wish the circumstances that bought you to the hotel were for better reasons, I am pleased that we were able to make you both feel comfortable throughout your time with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your wonderful feedback, and we hope to see you again soon. Sincerely, Fatima Leota General Manager

Fabulous staff!

Customer review rating 5.0/5

Anonymous Families - 11/04/2021 Confirmed reviews ALL

Thank you to Neville and Sam for a such warm welcome. I also really appreciate Sam giving us a choice of rooms and recommending the quieter one. Thanks for the Easter eggs! This is now our go-to hotel in the area and it is all down to the staff.

Dear Jacqueline, We are so pleased to again receive such positive feedback regarding your return stay to us particularly as an ALL Platinum member. Thank you for taking the time to speak with me today regarding your experience and I can assure you, your feedback regarding Sam and Nev has been celebrated across the team as continued encouragement for all the team. It is with such delight to know we will be accommodating you for all your future visits in the Dandenong area and we very much look forward to your next trip back. See you soon! Warm Regards, Fatima Leota General Manager Ibis Budget Dandenong

Uncomfortable stay

Customer review rating 1.0/5

Anonymous Couples - 22/03/2021 Confirmed reviews ALL

The pictures looked nicer than the actual room, its a cheap stay and I didn't mind that it wasn't the nicest looking, but was disappointed by the lack of basic hygiene amenities and the almost unsleepable bed. The cubical toilet/shower had no body wash or shower amenities and the sink wasn't near the toilet but was instead placed on the other side of the room. There wasn't any hot water and the bed was extremely uncomfortable. The pillows were incredibly thin and the bed was uncomfortably hard to the point my partner and I considered sleeping in our car instead. The staff were very friendly though and made check in easy and welcoming. If the bed had been at least somewhat comfortable than I would say it was worth the price, but unfortunately I don't recommend sleeping here if you want a nights sleep.

Dear Siemers C., Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. We do wish you had raised these issues during your stay as we would have been able to address and rectify this immediately for a more comfortable experience. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for acknowledging the welcoming service you had received from our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima Leota General Manager

Staff were very helpful.

Customer review rating 5.0/5

Geoff V. Business - 20/03/2021 Confirmed reviews ALL

Advised staff of my immanent late arrival. They were very helpful to make it as smooth as possible. Thank you.

Dear Mr V., Thank you for taking the time to share this wonderful feedback relating to your recent stay with us. It is a delight to read that your experience was such a positive one. It is always encouraging to learn that guests are satisfied with our service especially from our ALL members; as it is what we strive for every day. We appreciate your kind feedback which I have shared this with the entire team as I am certain it will provide continued motivation for everyone. We look forward to welcoming you back to stay with us again soon! Sincerely, Fatima Leota General Manager

Fantastic staff

Customer review rating 5.0/5

- Families - 04/03/2021 Confirmed reviews ALL

Easy check in, extended check out, extended further due to car trouble. Sam was great - nothing was too much trouble. We will absolutely stay here again when we are visiting Dandenong.

Dear Mrs and Mr L., We very much appreciate your comments regarding your stay at the ibis budget Dandenong. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments in particular with Sam who I am certain will be very pleased to receive your praises. Thank you for your kind feedback, and we look forward to welcoming you back again very soon. Sincerely, Fatima Leota General Manager

Super friendly/great service /5 star hygiene

Customer review rating 5.0/5

Dr M. H. Business - 17/12/2020 Confirmed reviews ALL

https://www.tripadvisor.com.au/ShowUserReviews-g261601-d299703-r77…-Ibis_Budget_Dandenong-Dandenong_Greater_Melbourne_Victoria.html?m=19907

Dear Dr Manuela H., Thank you so very much for taking the time to provide feedback on your most recent stay with us. It was such a pleasure to meet and accommodate you and your husband. We very much appreciate your comments regarding your stay at the ibis budget Dandenong. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you back for another stay with us when your car needs to be reupholstered again! Happy Holiday season to you both, keep safe. Sincerely, Fatima Leota General Manager Ibis Budget Dandenong

Excellent Service

Customer review rating 5.0/5

Anonymous Business - 01/12/2020 Confirmed reviews ALL

The room was comfrotable and clean and the staff, especially the Assistant Manager wer supurb, friendly and helpful.

Dear A., We very much appreciate your comments regarding your stay at the ibis budget Dandenong especially as one of our elite ALL loyalty members. We are so delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have shared your comments with Sam our Assistant Manager who appreciates your acknowledgement very much. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Fatima Leota General Manager

Clean fresh rooms

Customer review rating 4.5/5

Rachelle Business - 23/11/2020 Confirmed reviews ALL

Lovely greeting from front desk, great view from top floor, prompt after hours service when we locked ourselves out. I stayed here again because of the friendly staff and clean rooms. Lost a point for having no coffee in rooms due to Covid and the occasional strange person trying to bum a cigarette outside.

Dear Rachelle, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive guest feedback especially relating to the friendliness of our team and cleanliness of our rooms. In relation to the in room tea and coffee amenities; I am very sorry that this had not been clearly communicated on your arrival. As part of our ALLSAFE commitment, we do not pre-stock these in our rooms to minimize contamination, these are available upon request and should have been informed to you on your arrival. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Fatima Leota General Manager

Friendly and helpful staff

Customer review rating 4.5/5

Nick Business - 23/03/2020 Confirmed reviews ALL

A very good experience and very helpful staff - particularly Sam and your representative on Saturday and Sunday morning

Dear Nicholas, Thank you for providing us the opporunity to accommodate you. We very much appreciate your comments regarding your stay at the ibis budget Dandenong. I am pleased to read that your overall stay with us was a positive one and in particular the sevice you received from our Assistant Manager Sam made an impact on your stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I appreciate the comments you made regarding the check in information on a third party website which I will be addressing to ensure the correct information is available to all guests. Thank you again for your feedback, and we hope to welcome you back again soon. Sincerely, Fatima Leota General Manager Ibis Budget Dandenong

Great stay

Customer review rating 5.0/5

C. H. Couples - 17/03/2020 Confirmed reviews ALL

Amazing

Dear C., We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It was a pleasure to accommodate you and we hope you are keeping well. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Fatima Leota Ibis Budget Dandenong General Manager

Basic budget hotel with breakfast

TripAdvisor rating 4.0/5

kimchuanteng Family - 05/12/2018 TripAdvisor review

Generally its a good budget bed and breakfast hotel. Clean and freindly front desk staff.Accohotels member offer "Added AUD1 for breakfast per person;" its value for money . Room is small .No lift . We keep our big luggage in our car.

Thank you Departure49450055267 - we appreciate your feedback

Scary, steer clear

TripAdvisor rating 1.0/5

mattt54 Friends getaway - 25/01/2018 TripAdvisor review

If you are a fan of class A drugs and benders, go here. we were met with very interesting people who were high and very scary. not a good area and not a good hotel. The room smelled disgusting, the bed was not made, the check in kiosk was closed and we were to frightened to stay for the 2nd night... not fun at all

Will not stay there again

TripAdvisor rating 1.0/5

corrinep740 Couples - 29/03/2017 TripAdvisor review

109 smallest bathroom I have ever seen no free WiFi problems getting door open its usually 89 we paid 109 they want extra for WiFi n 9 bucks for cereal and coffee there are hotels cheaper with alot more and the blanket was stained

Excellent, clean, well appointed hotel

TripAdvisor rating 5.0/5

3TEM Friends getaway - 18/01/2017 TripAdvisor review

The hotel was immaculately clean and well appointed, the bed was extremely comfortable. The staff were friendly, welcoming and professional. Breakfast was brilliant and the cafe area was immaculate. We will be back.

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