ibis budget Dandenong 3 stars

Customer review rating (ALL Rating) 3.3/5 128 reviews

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Description

Hotel extras

  • 5 mins Drive to Dandenong CBD

  • 30 Mins to Dandenong Mountains

  • 10 mins to the Basketball Stadium

  • 1hr to Phillip Island Penguin show

  • 15 mins to 1000 steps and Parks

Our accommodation(s)

Hotel location

ibis budget Dandenong

185-193 Princes Hwy, Cnr Edgewood Road
3175 DANDENONG
Australia

GPS:-37.973539, 145.200818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.3/5  128 reviews

TripAdvisor Rating  3.0/5  144 reviews

Ordinary stay

Customer review rating 3.0/5

Tinh P. C. Business - Confirmed reviews ALL

The hotel's location is quite convenient for travel, it has a large beautiful space outside. Reception is okay. However, the room is very small, the toilet and bathroom are too small and there is no sink so it is inconvenient. There are a lot of ants (I got stung a lot by ants). The room smelled a bit musty and the heater was quite noisy. Breakfast service is quite monotonous, every day there is only cereal and bread.

Dear Phan, Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget

Nightmare

Customer review rating 0.5/5

Richard G. Business - Confirmed reviews ALL

Greeted by host standing outside smoking, says to myself and my son in law, I will be in to check you into your room when I finish my cigarette. The majority of the 3rd floor I was on appeared to be occupied by extended family members, permanent residents of the hotel. Kids were running up and down the hallway, banging their doors shut when leaving one hotel room and then knocking on another door loudly, then entering when that room opened their door. Old ladies and young kids, no parental control just little children doing as they wished. It was at least 12.30am before it settled down on a Monday night with doors opening and closing still for an hour after this. I was on the verge of calling the police if it went on as it was very disturbing seeing such young kids left alone. My intention is to still call a child protection agency and inform them of what I observed. I saw many google 1 star ratings for this hotel, one Google review reported the exact same happenings. I don’t trust the Ibis Brand any longer, this makes me not want to stay at any hotel operated under the Accor Group.

Dear Richard, Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget

Customer review rating 4.0/5

Ruvini J. Families - Confirmed reviews ALL

Not too bad. It was okay.

Dear Ruvini, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget

Noisy & Smelly 2 Days

Customer review rating 3.0/5

Mc Business - Confirmed reviews ALL

Having stayed at various Ibis Budget branded locations around Australia for work, by comparison, this experience is not the norm. The room was good, the bathroom, bed and towelling were clean. However, a previous stayer had broken the safety lock on the window, and it was just hanging there. This rating is for 2 key things: firstly, the intensely unpleasant smell of burnt curry that blanketed the hallways, and entered my room each time I opened it. This smell was on all levels of the hotel for my entire stay, and having to do a fire evacuation due to said curry cooked by hotel guests. Secondly, there were scores of young children just hanging out in the hallways, playing and running up and down the hallways and on the exit stairs, screaming and carrying on til after 11pm.

Dear Maria, Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Dandenong

Worst night sleep and then no Breakfast

TripAdvisor rating 1.0/5

Richard S TripAdvisor review

The toilet and shower cubicle is extremely tight. people making noise in corridor (runnings, shouting and slamming doors) between 1am - 3.30am. advertised breakfast didn't happen with no one turning up to open the area for breakfast (it's advertised 7-9.30, I left at 8.20 without seeing anyone) there was also no one in reception as it was locked off with fence. Give this one a miss.

Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Kind Regards, Ibis Budget Dandenong

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Other web-users rate our hotel

  • 112 reviews 9/10 Location
  • 406 reviews 3.9/10 Room
  • 223 reviews 6.9/10 Service
  • 11 reviews 5.3/10 WiFi
  • 242 reviews 3.3/10 Comfort
  • 241 reviews 3.1/10 Cleanliness
  • 111 reviews 1.4/10 Amenities
  • 43 reviews 3.2/10 Breakfast

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