Hotel Chadstone Melbourne - MGallery by Sofitel

Hotel Chadstone Melbourne - MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.3/5 911 reviews

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Hotel extras

  • Local, seasonally sourced cuisine

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

ALLSAFE approved hotel

Hotel location

Hotel Chadstone Melbourne - MGallery by Sofitel

1341 Dandenong Road

  • Shuttle Bus:  Federation Square

  • By plane

    TULLAMARINE MEL At 43km / 27 miles

  • By car

    WARRIGAL ROAD At 1.2km / 0.75 miles

  • By train

    HUGHESDALE At 1.5km / 0.93 miles

GPS:-37.888445, 145.082125

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


From small plates to full tasting experiences, the menu by Scott Pickett presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Our accommodation(s)

Hotel Chadstone Melbourne MGallery by Sofitel offers exquisite accommodation next to Chadstone Shopping Centre. Impeccable service and contemporary, stylish guest rooms, perfect for both the business and leisure traveller. Elegant aesthetics immediately transform you to a glamorous world, where each suite has a unique view overlooking Melbourne's city skyline, Port Phillip Bay or Mt Dandenong Ranges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  911 reviews

TripAdvisor Rating  4.0/5  121 reviews

Good Location and Attentive Staff

Customer review rating 3.5/5

Sarah T. Couples - Confirmed reviews ALL

The hotel room and service from the staff were amazing. The room service food was extremely poor quality for the price you pay for the hotel. The breakfast menu is very limited so we asked to have just scrambled eggs and bacon. There was no salt or pepper provided and no butter for the toast. The bacon was so dry and tough, it was inedible. The steak sandwhich was touch and grissley which is not what you would expect for a 5 star hotel. If the food options and quality were improved immensely, I would have given a score of 10. My partner had never been to Hotel Chadstone and he was very disappointed with our weekend away. I understand that there are 100s of restaurants in Chadstone but sometimes you just want to relax in your room and enjoy each other's company.

Customer review rating 5.0/5

Christine Business - Confirmed reviews ALL

The team were great and very accommodating. Rooms are great and service is exceptional!

Great position and amenities.

Customer review rating 5.0/5

Gregory G. Couples - Confirmed reviews ALL

Getaway for my wife and I and a bit R & R.

Luxurious accomodation, lovely facilities

Customer review rating 4.5/5

Maria Families - Confirmed reviews ALL

It was a very nice stay overall. The rooms were clean, we really enjoyed the one bedroom suite that we got. The pool and pool area was comfortably warm for winter swimming. The only thing that we didn't like was that on our last afternoon, there were some kids that didn't seem to be hotel guests swimming and trashed the bathroom with wet towels, underwear strewn about in the toilets. We say that they don't seem to be guests as they even asked us where we got out robes from. They were also swearing a lot as well.

Beautiful Hotel

Customer review rating 3.0/5

Bill Couples - Confirmed reviews ALL

As above the Hotel is beautiful, the experience, not so much. I know the area quite well, but finding where to park was not simple and should have been explained in the emails received prior to arrival along with the cost of parking. Check in was reasonable but did not include any information in relation to the hotel, such as where is the walkway to the shopping centre, there is a bar upstairs but you need to book also no information about Pastore for, dinner, lunch or breakfast, nothing. Fortunately, we had already booked at the restaurant, the food was excellent, but very rushed, you provided some complimentary bread which was lovely, but entree arrived while we were still eating the bread, which was swiftly followed by the main course. Although very rushed, the food was beautiful. After our very quick meal, we asked about the bar and went up for a drink only to be told we couldn't come in because he hadn't booked. Check out went smoothly.

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