Hotel Chadstone Melbourne - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 4,245 reviews

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Hotel Chadstone Melbourne - MGallery Collection - Image 2
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Description

Hotel extras

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Our accommodation(s)

Book this hotel
Room 1

With two luxurious queen-size beds and 32 square metres of space, Classic Twin Rooms are perfect for family staycations, girls' weekends and mother-daughter retreats.

Max. number of persons
4
Area
From 32 / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 32 / 344 sq ft
  • Bedding 2 x Queen size bed(s)

Classic Accessible Room with king bed, floor-to-ceiling views and ambient lighting. Features a fully accessible bathroom with grab rails, foldable bench and wheelchair access, plus a second bathroom and automated self-opening door.

Max. number of persons
2
Area
From 29 / 312 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

A king-size Sofitel MyBed dressed in the finest linens makes staying in your room a desirable option. Order in room service and stay in with the backdrop of Melbourne's skyline. An ensuite bathroom designed for two.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 33 / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Sumptuous headboards, sleekly modern furniture and deep-pile carpets make our Superior Twin Rooms the perfect base in Chadstone. With two queen-size beds, these rooms are ideal for family or friends.

Max. number of persons
4
Area
From 36 / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Indulge your senses in deluxe open designed rooms. Measuring 28m2 with views of Melbournes surburban skyline rooms feature wifi, day bed and open bathroom design.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Suite

Deluxe Suite, 1 bedroom with 1 King Size Bed

Gently curved walls lead from the bedroom into the stone-floored bathroom, where double vanities and a soaking tub await with indulgent Balmain amenities. There are two vast Chromecast-enabled Smart TVs one visible from the comfort of your bedroom.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Penthouse

Penthouse des créateurs

Discover the refined elegance of the Penthouse des créateurs. Designed for entertaining, the expansive living & dining opens onto a private balcony with views of Melbourne. The private bedroom features 1 King bed, oversized ensuite and dressing room.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 90 / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 250 rooms
  • 6 rooms for people with reduced mobility
  • 41 connecting rooms
  • 250 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Room service
  • Buffet Additional charge

Business

13 Meeting rooms

Well-being

Indoor Rooftop Pool

  • Covered
  • On site

Gym

  • On site
  • Massage
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 2.1 m / 6.88 ft
  • Parking pricing: 27.82 45 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Valet parking $75 (Mon & Sun) | 26th Nov 26 till 1st Jan 27 $95

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 46.37 75 AUD Per day

Services & equipment

  • Valet parking

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Cooking style
Italian
Capacity
100

Other informations

Services

  • Reservation recommended

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Altus offers an elegant, polished and welcoming experience. Inspired by the great wine and Champagne bars of the world and undeniably chic in its interiors. Open daily, Altus is equally suited for a drink or a memorable High Tea served on the weekend.

Located on Level 12 with floor-to-ceiling windows, the luxurious curved designed pool will make your swim a revitalised experience. With chic lounge chairs, the rooftop is an ideal spot for relaxing and socialising.

Located on the mezzanine level, our fitness centre features a versatile workout space equipped with premium free weights and state-of-the-art cardio equipment.

Holism Retreat Day Spa provides wellness treatments that encompass the whole self physical, mental and spiritual. Located on the Mezzanine, immerse yourself in an experience of wellness.

Hotel Chadstone is a stunning venue for wedding celebrations, providing an intimate experience for the bridal party and an impressive setting for guests. Let our catering team customise a menu for your special day, based on your tastes and preferences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,245 reviews

Customer review rating 5.0/5

Maritz E. C. D. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Ky L. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Donald S. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Royke M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Kim S. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Ky L. Couples - Confirmed reviews ALL

Service was great from front office and the team but sound proofing of the room is terrible. I could hear every car that went past.

Customer review rating 3.5/5

Donald S. Families - Confirmed reviews ALL

The Hotel itself was very good. Facilities and staff service was excellent. Pastore restaurant terrible. Bread stale and dry, prawns grossly overcooked, scallops dry, overcooked, stuck to the plate. We returned the meals as they were so bad .Service was shocking. During our brief stay in the restaurant we saw three other tables return their meals. When checking out of the Hotel we advised reception of our disappointment with the restaurant. Was advised that we would receive a call from restaurant manager to discuss our experience. No call has been received.

Customer review rating 2.5/5

Royke M. Families - Confirmed reviews ALL

When we got the rooms keys, none showed us the way to lift, none offered the trolley..customer service looks poorly trained not warm at all… and with $48 per person for what we can get at breakfast so overpriced other-word: ripp off..

Customer review rating 4.5/5

Kim S. Business - Confirmed reviews ALL

comfortable stay, great feeling of luxury.

Customer review rating 5.0/5

Jessica J. Friends - Confirmed reviews ALL

Overall from A-Z excellent 👌🏻 Have already booked another stay !

Customer review rating 4.5/5

Emma R. Couples - Confirmed reviews ALL

Fabulous stay however the room could be cleaned better.

Customer review rating 5.0/5

Rachael I. Business - Confirmed reviews ALL

The Hotel Chadstone was very clean and had a classic, comfortable layout. The room was very nice and the service quick and attentive. Food was delicious!

Customer review rating 3.5/5

Maria D. F. Couples - Confirmed reviews ALL

The hotel was conveniently located next to the Chadstone shopping centre. Everything was within easy reach

Customer review rating 1.0/5

Xuechao H. Business - Confirmed reviews ALL

It was shocking to see the bed sheets covered with unknown stains in a five star hotel. This is the first time in my life seeing something like that in a hotel.

Customer review rating 4.5/5

Georgie J. Business - Confirmed reviews ALL

Excellent

Customer review rating 5.0/5

Mohammad R. B. L. Business - Confirmed reviews ALL

I recently stayed at Hotel Chadstone for 5 nights (28 Aug - 2 Sep) and was thoroughly impressed by the entire experience. From the courteous and welcoming staff at the check-in counter to the friendly team at the breakfast restaurant, the service was exceptional throughout my stay. The room was spacious and very comfortable. Even the housekeeping staff was polite and professional. What stood out most was the level of hospitality. I genuinely felt like a VIP. The service was comparable to what I have experienced at The Ritz-Carlton. The hotel’s location is another huge plus, with Chadstone Shopping Centre just nearby, making shopping and dining very convenient. Highly recommended for anyone looking for a comfortable stay with outstanding service! I truly enjoyed my stay here and look forward to staying again on my next visit!

Dear Mr. L., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Hotel Chadstone Melbourne - MGallery Collection. We are delighted to hear that our staff made a positive impression and that you found both the service and accommodations to be exceptional. We will continue striving to maintain the high standards you experienced during your visit. Kind regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Dianne E. M. Business - Confirmed reviews ALL

3 night stay at Hotel Chadstone. The breakfast was a standout. Excellent food choices and lovely staff.

Dear Ms. M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the stay and our breakfast. Your feedback is greatly appreciated. Best wishes, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Rosemary C. Friends - Confirmed reviews ALL

Friendly staff, great location.

Dear Ms. C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our warm welcome and the excellent location. Your positive feedback motivates our team to continue providing outstanding service. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 4.0/5

Karla C. Business - Confirmed reviews ALL

The room was beautiful, clean and modern. However there was a screeching sound in the water pipes when the someone above was having a shower. Very annoying as it wakes you up.

Customer review rating 4.5/5

Mika M. Business - Confirmed reviews ALL

Yes, I would rate this hotel 4.5–5 stars. The only thing I was disappointed with was the gym. It’s really small and has no view at all. The hotel room was clean, and the service was very good. The hotel is right next to the shopping mall, which is very convenient. Another disappointment was that I stayed there for 3 nights and paid around AUD 900, but when I asked for a 1-hour late check-out, they said it wasn’t possible. So, I had to follow the hotel’s rules.

Customer review rating 5.0/5

Samantha Y. Solo - Confirmed reviews ALL

amazing stay. Highly recommend

Customer review rating 3.0/5

Gurpreet S. Couples - Confirmed reviews ALL

Stayed 2 nights, second day neither room was serviced nor consumable like tea bags, milk etc were replenished.

Customer review rating 5.0/5

Rosemary J. Families - Confirmed reviews ALL

We loved that everyone who works here was so helpful, friendly and kind to us. The room was comfortable and we felt very safe and secure staying here I must add. Food at the breakfast buffet was really nice, love that you have congee as an option.

Dear Ms. J., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our team's hospitality. It is wonderful that you enjoyed the breakfast buffet, especially the congee option. We look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Ken S. Business - Confirmed reviews ALL

I’ve stayed in a few hotels and this hotel was fantastic. Service was fantastic thankyou

Other web-users rate our hotel

  • 1,194 reviews 9.2/10 Location
  • 2,009 reviews 8.2/10 Room
  • 2,176 reviews 8.3/10 Service
  • 13 reviews 6.2/10 WiFi
  • 625 reviews 7.5/10 Cleanliness
  • 608 reviews 6.5/10 Food
  • 592 reviews 9.5/10 Vibe
  • 567 reviews 7.5/10 Amenities

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