Hotel Chadstone Melbourne - MGallery by Sofitel

Hotel Chadstone Melbourne - MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.3/5 1,616 reviews

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Hotel extras

  • Local, seasonally sourced cuisine

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

ALLSAFE approved hotel

Hotel location

Hotel Chadstone Melbourne - MGallery by Sofitel

1341 Dandenong Road

GPS:-37.888445, 145.082125

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Our accommodation(s)

Hotel Chadstone Melbourne MGallery by Sofitel offers exquisite accommodation next to Chadstone Shopping Centre. Impeccable service and contemporary, stylish guest rooms, perfect for both the business and leisure traveller. Elegant aesthetics immediately transform you to a glamorous world, where each suite has a unique view overlooking Melbourne's city skyline, Port Phillip Bay or Mt Dandenong Ranges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,616 reviews

TripAdvisor Rating  4.0/5  128 reviews

terrible reception team

TripAdvisor rating 1.0/5

daner245 Business - TripAdvisor review

The Reception team were rude and quite incompetent. I simply rang to ask for an invoice, i was told they would call me back and did not. I then called again and the team were not interested or helpful. Aside form this the experince was okay, customer service however was poor.

Great location and parking, premium finishes

Customer review rating 4.0/5

Gareth C. Business - Confirmed reviews ALL

Luxuriously finished new hotel, great location outside of CBD and close to abundance of shopping and restaurant options in Chadstone shopping centre.

Great stay

Customer review rating 4.5/5

Kylie Families - Confirmed reviews ALL

Stayed with my daughter to shop at the Black Friday sales. The hotel is perfectly located to shop and then rest up. The room was comfortable and nicely decorated. Unfortunately due to all our shopping we didn’t have a chance to use the pool or the rooftop bar. I will definitely be back next year and will make time to use more of the hotels facilities

Was a good stay, lovely room nice a clean

Customer review rating 3.5/5

Stella Couples - Confirmed reviews ALL

Found the room nice, breakfast was good. Found getting into the parking a little confusing. On our check in day one staff member provided little help to us when the elevator wouldn’t work asked him for assistance twice he then smirked at us when it wouldn’t work and didn’t help us after I had asked him twice and was getting frustrated. One man however was more than helpful in helping us sort it out once we got really frustrated at the service provided from the other man. On check out we watched a couple being really rude and abusive to management, the lady dealt with it very very well after the couple was being so rude yelling and causing a scene. Applause to management. Overall staff were lovely very pleasant. Rooms were lovely cleaning does a brilliant job. We also had the buffet breakfast in the morning and the food along with staff were again fantastic. Reception staff were so polite and lovely.

Very enjoyable

Customer review rating 5.0/5

Ann Couples - Confirmed reviews ALL

We loved our stay. We found the service was of a high standard and staff very friendly

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Other web-users rate our hotel

  • 494 reviews 8.9/10 Location
  • 981 reviews 8/10 Room
  • 938 reviews 6.7/10 Service
  • 5 reviews 7.7/10 WiFi
  • 331 reviews 5.3/10 Food
  • 325 reviews 9.4/10 Vibe
  • 291 reviews 6.4/10 Cleanliness
  • 258 reviews 6.1/10 Breakfast

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