Hotel Chadstone Melbourne - MGallery by Sofitel 5 stars
Customer review rating (ALL Rating) 4.3/5 1,616 reviews
Hotel Chadstone Melbourne - MGallery by Sofitel
1341 Dandenong Road
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1.2 km / 0.75 mi 14 min walk / 5 min drive
1.5 km / 0.93 mi 18 min walk / 6 min drive
Int. airport 1 - IATA code
43.6 km / 27.09 mi 46 min drive
Int. airport 1 - full name
43.6 km / 27.09 mi 46 min drive
Domestic airport 1 - IATA code
68.8 km / 42.75 mi 55 min drive
Check-in from - Check out up to
From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.
Hotel Chadstone Melbourne MGallery by Sofitel offers exquisite accommodation next to Chadstone Shopping Centre. Impeccable service and contemporary, stylish guest rooms, perfect for both the business and leisure traveller. Elegant aesthetics immediately transform you to a glamorous world, where each suite has a unique view overlooking Melbourne's city skyline, Port Phillip Bay or Mt Dandenong Ranges.
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Our guest reviews
100% genuine reviews from our guestsFind out more
terrible reception team
TripAdvisor rating 1.0/5
daner245 Business - TripAdvisor review
The Reception team were rude and quite incompetent. I simply rang to ask for an invoice, i was told they would call me back and did not. I then called again and the team were not interested or helpful. Aside form this the experince was okay, customer service however was poor.
Great location and parking, premium finishes
Customer review rating 4.0/5
Gareth C. Business - Confirmed reviews ALL
Luxuriously finished new hotel, great location outside of CBD and close to abundance of shopping and restaurant options in Chadstone shopping centre.
Customer review rating 4.5/5
Kylie Families - Confirmed reviews ALL
Stayed with my daughter to shop at the Black Friday sales. The hotel is perfectly located to shop and then rest up. The room was comfortable and nicely decorated. Unfortunately due to all our shopping we didn’t have a chance to use the pool or the rooftop bar. I will definitely be back next year and will make time to use more of the hotels facilities
Was a good stay, lovely room nice a clean
Customer review rating 3.5/5
Stella Couples - Confirmed reviews ALL
Found the room nice, breakfast was good. Found getting into the parking a little confusing. On our check in day one staff member provided little help to us when the elevator wouldn’t work asked him for assistance twice he then smirked at us when it wouldn’t work and didn’t help us after I had asked him twice and was getting frustrated. One man however was more than helpful in helping us sort it out once we got really frustrated at the service provided from the other man. On check out we watched a couple being really rude and abusive to management, the lady dealt with it very very well after the couple was being so rude yelling and causing a scene. Applause to management. Overall staff were lovely very pleasant. Rooms were lovely cleaning does a brilliant job. We also had the buffet breakfast in the morning and the food along with staff were again fantastic. Reception staff were so polite and lovely.
Customer review rating 5.0/5
Ann Couples - Confirmed reviews ALL
We loved our stay. We found the service was of a high standard and staff very friendly
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price