Hotel Chadstone Melbourne - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 4,263 reviews

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Description

Hotel extras

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Our accommodation(s)

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Hotel location

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,263 reviews

Customer review rating 3.5/5

Minh T. N. Couples - Confirmed reviews ALL

We were well accommodated. However, a few things could be improved. The staff that checked us in at the beginning didn’t feel genuinely friendly; dental kits weren’t provided in our room (we had to ask for them to be brought to us), same as combs. When my partner entered, no one offered to help her bring her stuff to the room. It was really sweet that we got a little birthday dessert. Overall, we had a nice stay.

Customer review rating 2.0/5

Alison F. Families - Confirmed reviews ALL

Only 2 check in staff wasn’t enough for the busy times of 3.00 pm. Waiting for lifts was excessively long. & the pool area wasn’t big enough for an entire hotel. The pool floor was slippery. The bedrooms were lovely and clean. I just think there could be a lot of hotel improvements.

Customer review rating 4.5/5

Harris R. Couples - Confirmed reviews ALL

We enjoyed our brief stay. Check-in experience was seamless and great! Room was nice, and clean. Staff smiles were encountered across all hallways and will definitely come back!

Dear Mr. R., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our rooms comfortable and clean. It is wonderful to know that our staff contributed to your pleasant experience. We look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 1.0/5

Cao N. Business - Confirmed reviews ALL

Bed Sheets and pillow case smell like curry, overall cleanliness is surprisingly low for a 5 star hotel. Waitress and bar tender on top floor dining was very weird, especially if you want to just order drinks and relax (judgemental if you’re not ordering food or larger meals). Front desk staff was confused with my booking and put me on lower floor.

Customer review rating 4.0/5

Mathew C. Couples - Confirmed reviews ALL

Everything was great. The location is amazing, I can't wait to go back again.

Other web-users rate our hotel

  • 1,243 reviews 9/10 Location
  • 2,090 reviews 8.3/10 Room
  • 2,266 reviews 8.2/10 Service
  • 16 reviews 6.7/10 WiFi
  • 662 reviews 6.8/10 Food
  • 627 reviews 9.4/10 Vibe
  • 617 reviews 7.3/10 Cleanliness
  • 578 reviews 7.6/10 Amenities

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