Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.9/5 1,593 reviews

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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mortimer's Bar

Make the moments count at Mortimer's Bar. A modern take on a gin bar with a nod to the glamour and service of old school hotels, Mortimer's is a welcoming lunch and dinner space designed for relaxing with a great drink in hand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,593 reviews

Customer review rating 5.0/5

Vicky W. Families - Confirmed reviews ALL

Dear Vicky W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed the comfort of your room, and appreciated our room service. We look forward to welcoming you back on your next visit. Warm regards, Trammie Pham Guest Service Manager Mercure Melbourne Albert Park

Customer review rating 4.5/5

Kate M. Couples - Confirmed reviews ALL

Dear Kate M., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that the booking and check-in processes were convenient for you. We apologize for the inconvenience caused by the noise from the toilet and appreciate your suggestion regarding car registration. Your comments are valuable as they help us enhance our services for future guests. Warm regards, Trammie Pham Guest Service Manager Mercure Melbourne Albert Park

Customer review rating 3.5/5

Clarence B. Business - Confirmed reviews ALL

Dear Clarence B., Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations, particularly concerning the amenities and accessibility during the conference. Please note that we strive to provide a comfortable environment, and we appreciate your comments on the lifts and surrounding facilities, as they will aid in our ongoing evaluations. Warm regards, Trammie Pham Guest Service Manager Mercure Melbourne Albert Park

Customer review rating 4.0/5

Matthew T. Couples - Confirmed reviews ALL

Dear Matthew T., Thank you for your positive feedback regarding our location and room offerings. We are pleased to hear that you found your stay enjoyable and appreciate your kind words about the value we provide. Warm regards, Trammie Pham Guest Service Manager Mercure Melbourne Albert Park

Customer review rating 2.0/5

Leonie T. Families - Confirmed reviews ALL

Dear Leonie T., Thank you for your feedback regarding your recent stay. I sincerely apologize for the disturbance caused by the noise from the adjacent room, especially during such an important time for your family. We understand that a peaceful environment is essential for our guests, particularly those traveling with children. I assure you that your concerns will be taken into consideration as we continually work to enhance our guests' experiences. Warm regards, Trammie Pham Guest Service Manager Mercure Melbourne Albert Park

Other web-users rate our hotel

  • 529 reviews 8.8/10 Location
  • 1,215 reviews 5/10 Room
  • 967 reviews 7.5/10 Service
  • 43 reviews 3.3/10 WiFi
  • 568 reviews 5.5/10 Comfort
  • 414 reviews 4.4/10 Cleanliness
  • 284 reviews 4.1/10 Vibe
  • 260 reviews 8.1/10 Breakfast

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