Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.8/5 1,838 reviews

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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

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Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mortimer's Bar

Make the moments count at Mortimer's Bar. A modern take on a gin bar with a nod to the glamour and service of old school hotels, Mortimer's is a welcoming lunch and dinner space designed for relaxing with a great drink in hand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,838 reviews

TripAdvisor Rating  3.7/5  922 reviews

Customer review rating 4.0/5

Carol S. Couples - Confirmed reviews ALL

Priced right and located close to Tran stop.

Dear Carol S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 4.5/5

Nasreen R. Couples - Confirmed reviews ALL

We wanted a hotel near enough to Melbourne city but with parking as we were hiring a car. Mercure at Albert Park was the perfect spot

Dear Nasreen R., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 1.5/5

Elaine G. Couples - Confirmed reviews ALL

The hotel is run down and rooms in need of renovation. Outdated TV and minimal facilities in room

Customer review rating 4.5/5

Patricia M. Families - Confirmed reviews ALL

The Mecure Albert Park provided a great experience with a spacious room, beautiful location and lovely breakfast buffet. One point has been deducted for the very thin walls that meant we could hear the noisy family in the next room for much of the night.

Dear Patricia M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 4.0/5

Lancia H. Couples - Confirmed reviews ALL

Underwelming I had to plug the tv in and it was a contortionist twist to plug it in on the floor behind the high cabinet and was very dirty behind there. The remote took ages to turn the tv to on after that and we couldn’t turn it off. Small bathroom too. The view was an old roof. Took a while to find the entrance when arriving and it felt like we were the only people in the place - weirdly.

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Other web-users rate our hotel

  • 581 reviews 8.5/10 Location
  • 1,324 reviews 4.9/10 Room
  • 1,097 reviews 7.2/10 Service
  • 50 reviews 3.1/10 WiFi
  • 611 reviews 5.2/10 Comfort
  • 462 reviews 4.6/10 Cleanliness
  • 323 reviews 3.9/10 Vibe
  • 273 reviews 7.7/10 Breakfast

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