Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.9/5 1,697 reviews

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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

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Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mortimer's Bar

Make the moments count at Mortimer's Bar. A modern take on a gin bar with a nod to the glamour and service of old school hotels, Mortimer's is a welcoming lunch and dinner space designed for relaxing with a great drink in hand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,697 reviews

Customer review rating 4.5/5

Jamie M. Families - Confirmed reviews ALL

Everything was amazing from the staff to the pool. The only downsides and they are minor is that the toilet flusher in our room was playing up and the temperature in the room was on the warmer side. These issues didn’t affect our stay though.

Dear Jamie M., Thank you for your wonderful feedback regarding your recent stay at Mercure Melbourne Albert Park. We are delighted to hear that you found our amenities and services to be exceptional and that we exceeded your expectations. Your kind words about our staff and facilities, including the pool, are greatly appreciated. We acknowledge your comments regarding the toilet flusher and room temperature, and we will take them into consideration for future improvements. We look forward to welcoming you back as our regular guest. Rieko Indra Room Division Manager

Customer review rating 4.5/5

Buddhika E. Business - Confirmed reviews ALL

Friendly staff. Cleanliness is 100%. Comfortable beds. Parking available. Good if you can serve us Breakfast.

Dear Buddhika E., Thank you for your positive feedback. We are pleased to hear you enjoyed your stay and appreciated our staff, cleanliness, and comfort. We will certainly consider your suggestion regarding breakfast service for future enhancements. Rieko Indra Room Division Manager

Customer review rating 3.5/5

Kelli B. Families - Confirmed reviews ALL

Good room however the shower was not good- black mould in grout and terrible water pressure

Dear Kelli B., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your room comfortable and clean. However, I regret to learn about the issues you experienced with the shower. Your comments are noted and will be reviewed for future improvements. Rieko Indra Room Division Manager

Customer review rating 5.0/5

Erynne M. Solo - Confirmed reviews ALL

Hotel was well located and had great facilities

Dear Erynne M., Thank you for your kind feedback regarding the hotel's location and facilities. We are pleased to hear that you found your stay comfortable. We look forward to welcoming you back in the future. Rieko Indra Room Division Manager

Customer review rating 3.5/5

Alapkumar B. P. Couples - Confirmed reviews ALL

Hotel is near to CBD. Surrounding area isnice & clean. Good connectivity. Just provide a guide or map for all services offered such as Gym, Swimming pool, Drinking Water, Room cleaning service etc.

Dear Alapkumar B. P., Thank you for your feedback regarding our location and the cleanliness of the surrounding area. I appreciate your suggestion for providing a guide to our services, and I will ensure this is noted for consideration as we continually strive to enhance our guest experience. Rieko Indra Room Division Manager

Other web-users rate our hotel

  • 547 reviews 8.6/10 Location
  • 1,266 reviews 5.1/10 Room
  • 1,018 reviews 7.5/10 Service
  • 45 reviews 3.4/10 WiFi
  • 581 reviews 5.7/10 Comfort
  • 433 reviews 4.4/10 Cleanliness
  • 305 reviews 4.4/10 Vibe
  • 254 reviews 8.1/10 Breakfast

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