Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.8/5 1,022 reviews

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for any type of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi access, in-room safe, and a modern ensuite with Mercure branded bath products.

Hotel location

Mercure Melbourne Albert Park

65 Queens Road

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,022 reviews

TripAdvisor Rating  3.5/5  899 reviews

Poor cleanliness & dated amenities

Customer review rating 2.0/5

Will H. Business - Confirmed reviews ALL

Room was not clean including vomit around the toilet and bath. Dated bathrooms.

Great venue for a conference.

Customer review rating 4.5/5

Susi B. Business - Confirmed reviews ALL

Nice accommodation, great food & excellent customer service from staff. From catering to the restaurant to reception, customer service was fantastic. The staff were always happy to help. Before I arrived, it was a bit difficult to find the venue, to navigate which tram stop to get off at etc., in order to get to the venue. That information could be clearer communicated beforehand.

It was ok... just ok.

Customer review rating 3.0/5

Matt T. Business - Confirmed reviews ALL

Hotel is ok... only just. Stayed for 3 days. The service is terrible. 1. Waited 30 minutes to check in. 2. Room was not cleaned daily. 3. Hallways still had food sitting there overnight.

Great food, dated hotel

Customer review rating 3.0/5

Carol Business - Confirmed reviews ALL

My room left much to be desired - obvious plaster patches, very old cooling system that only cooled at night, bathroom with no fan, twin beds pushed together to make a king which works as long as you don’t like to sleep in the middle of the bed. I was quite disappointed. On the plus side was the food - whether room service or in the restaurants the food was yummy and servings were generous.

Back again so welcomed

Customer review rating 4.5/5

Clive G. Families - Confirmed reviews ALL

This is my home away from home when I come to Melbourne.You may ask why because you are welcomed back and everytime you feel your not just a number.Thanks to Rieko for your welcome and of course your service .The breakfast snack because of our very early departure was a nice touch.

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Other web-users rate our hotel

  • 394 reviews 8.4/10 Location
  • 946 reviews 5.3/10 Room
  • 700 reviews 6.8/10 Service
  • 20 reviews 4.1/10 WiFi
  • 423 reviews 5.5/10 Comfort
  • 397 reviews 3.8/10 Cleanliness
  • 235 reviews 6.8/10 Breakfast
  • 211 reviews 5/10 Value

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