Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.4/5 2,257 reviews

Novotel Geelong - Image 1
Novotel Geelong - Image 2
Novotel Geelong - Image 3
Novotel Geelong - Image 4

Description

Hotel extras

  • Waterfront location

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, bay-view sun deck

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,257 reviews

TripAdvisor Rating  4.0/5  177 reviews

Great location. Good stay

Customer review rating 3.5/5

Debbie G. Families - Confirmed reviews ALL

We booked to celebrate our daughter’s birthday. Check in was good. The room was lovely and spacious. My daughter ordered Room service, and she loved that. The only room that accommodated the 3 of us had a bed settee ( fold out bed) and it was broken. The bed was on an angle and my daughter was not comfortable. We didn’t discover this until later in the night. We had to prop the leg of the settee up with pillows ( you should look into this room 302 The heating through the ceiling was loud. Like an airplane taking off. I didn’t sleep at all. But my husband and daughter had a good sleep.

Dear Debbie G., Thank you for your valuable feedback. We appreciate your insights and will review them to enhance our services. We apologize for the issues with the fold-out bed and the noisy heating in room 302, and we will address these concerns promptly. Sincere regards, Shevantha Perera Duty Manager, Novotel Geelong

Good location and very good facilities and service

Customer review rating 4.5/5

G C. Couples - Confirmed reviews ALL

Stayed 2 nights and facilities were excellent and breakfast was amazing.

Dear Garth C., Thank you for your positive feedback. We're delighted you enjoyed our excellent facilities and amazing breakfast. We look forward to welcoming you back for another great stay. Sincere regards, Shevantha Perera Duty Manager, Novotel Geelong

Good location

Customer review rating 3.5/5

Lauren Families - Confirmed reviews ALL

Hotel is in a great location but our room was not very clean. The carpet had lots of stains. Was disappointed daily servicing was on request only.

Dear Lauren B., Thank you for your valuable feedback. We appreciate your insights and will review them to enhance our services. We apologize for the cleanliness issues and the daily servicing policy. We will address these concerns promptly. Sincere regards, Shevantha Perera Duty Manager, Novotel Geelong

Great location, average service

TripAdvisor rating 3.0/5

Anne M Couples - TripAdvisor review

Have stayed here before & had found it without fault but unfortunately this stay was lacking. Although our room was ready on arrival, at check in time, the bed was crumpled & items missing from the room. In a plus, when we notified reception, they did quickly come with the missing items. Buffet breakfast was lovely & extensive but unfortunately we encountered a moody ( bordering on rude) server on second morning of our stay. She then forgot to order our coffer order but thankfully when we went to check after 15 mins we were assisted by another helpful lady. Hotel room overlooked the bay with lovely views & good location for beach boardwalk, walks & the shops. A plus is the Thai restaurant nearby.

Dirty Room

Customer review rating 2.0/5

Hk Families - Confirmed reviews ALL

There was what looked like urine running down the wall beside the bed. Cobwebs in the folds of the curtains and the bathroom had a horrid odour which hit me as soon as I entered the room. The grout in the shower was dirty and brown. When checking in I was told there would be 10-15 minute wait to retrieve vehicles but the next day we waited 30-35 minutes. We wanted to use the pool for our one year old but it was cold at 6pm so we couldn’t. The one plus was that the bed and pillows were comfortable. I don’t usually like to leave negative feedback but considering we have stayed here before with zero issues, and the amount of money we paid to stay here, I doubt we will return.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 758 reviews 9/10 Location
  • 1,314 reviews 7.7/10 Room
  • 1,223 reviews 8.4/10 Service
  • 9 reviews 4.2/10 WiFi
  • 498 reviews 7.3/10 Food
  • 422 reviews 5.9/10 Cleanliness
  • 322 reviews 7.4/10 Breakfast
  • 249 reviews 4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Geelong