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Novotel Geelong Hotel 4 stars

Customer review rating 4.4/5 10,419 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Novotel Geelong
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+ 13 Services

Hotel extras

  • Waterfront location

  • Refurbished accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, steam room, bay-view sun deck

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 geelong
australia

Tel: +61352231377

Fax: (+61)3/52233417

Check-in from 15h00

Check out up to 11h00

  • GEELONG BUS DEPOT :  Geelong Geelong

  • By plane

    AVALON AIRPORT At 27km / 16.78 miles

  • By plane

    TULLAMARINE AIRPORT At 85km / 52.82 miles - Shuttle paying

  • By train

    GEELONG RAILWAY At 1.1km / 0.68 miles

GPS :-38.144708, 144.363452

Our accommodation(s)

Standard King Room with Balcony

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard Twin Room with Balcony

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior King Room with Balcony

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Deluxe King Room with Bay View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior King Room with Bay View

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Views: Bay view, Panorama view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Queen Room

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

WATERFRONT RESTAURANT

Type of cuisine: International

Situated on Geelong's vibrant waterfront precinct with amazing views and alfresco area, the restaurant serves delicious cuisine featuring local produce and seasonal specials complemented by local wines. Restaurant available for private functions.

WATERFRONT BAR AND LOUNGE

Located on the stunning Geelong waterfront with bay views, relax inside or on the alfresco area. Offering a wide selection of local wines, beers, cocktails and snacks, it is the perfect venue for a drink with friends, family and colleagues.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Geelong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,419 reviews

tripadvisor

TripAdvisor Rating 4.0/5

995 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Stunning room

Customer review rating 4.5/5

Natalie Families - 16/06/2021 Confirmed reviews ALL

Suite was stunning but I was a little disappointed that room service wasn't available for lunch. Breakfast the morning after left a little to be desired - eggs were cold and the avo on toast was pre-made avo.

Great service at reception with a smile

Customer review rating 4.0/5

Suzie Friends - 15/06/2021 Confirmed reviews ALL

Stayed for a friends birthday. Such a clean and welcoming place to stay. I have stayed here often.

Great accommodation and service

Customer review rating 4.5/5

Graham Couples - 14/06/2021 Confirmed reviews ALL

Staff were very welcoming and made every effort to provide a good stay. Although the restaurant was closed for seated visitors, an appetising evening meal was delivered to our room. We were relieved that the Manager offered a late checkout, although in the event we did not need to take this up. The room was clean and pleasant. Novotel Geelong is our preferred accommodation when we are in the area.

Dear Graham R., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Good Getaway.

Customer review rating 4.0/5

Ross T. Couples - 11/06/2021 Confirmed reviews ALL

A brief getaway for a night but well worth it. Great room and friendly staff always make Geelong Novotel a pleasant place to stay.

Dear Ross T., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I'm very pleased to hear that you found the team to be pleasant and in particular the waitress. I will be sure to find out who was working that day and personally thank them for their efforts. I do apologise for the water pressure and I will instruct the maintenance team to investigate this. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great room and friendly service

Customer review rating 4.5/5

Terry G. Business - 10/06/2021 Confirmed reviews ALL

Great experience, staff were pleasant, Friendly and informative. Food was excellent with great service.

Dear Terry G., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Good Water Front Location

Customer review rating 4.0/5

Anthony Solo - 08/06/2021 Confirmed reviews ALL

A very well located hotel, close to the water and centre of town.An easy walk to many of the tourist sithts.

Dear Anthony B., We very much appreciate your comments regarding your stay at the Novotel Geelong. Your review is very valuable to us and will assist our team and I so much into the future, so on behalf of our team, I wanted to personally respond to you and say thanks and how much we appreciate your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for staying at Novotel Geelong and rest assured from this point forward we will work hard to deliver a higher level experience. Warm regards, Mohammad Pasha Front Office Shift Leader

Perfect Location

Customer review rating 4.5/5

Tracey Couples - 08/06/2021 Confirmed reviews ALL

Very pleasant and helpful staff.

Dear Tracey P., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Mohammad Pasha Front Office Shift Leader

Great location, great staff, excellent food.

Customer review rating 5.0/5

M. T. Couples - 08/06/2021 Confirmed reviews ALL

Up until 12 months ago we were regulars at Sofitel on Collins. You have won us over, we had a great room on 7th floor, staff were fantastic, in room food was first class. Fabulous view. We will be back very soon. Kind Regards Michael & Juliette T.

Dear Michael & Juliette T., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Mohammad Pasha Front Office Shift Leader

Great location

Customer review rating 3.5/5

Deborah Couples - 05/06/2021 Confirmed reviews ALL

Great location, staff very helpful and friendly, but disappointed that l had to pay for parking within the hotel (Which l was not informed at the time of my booking) As parking in the street would have not been an option, especially as it was a weekend. The Price l paid for the room (Deluxe King) l expected a bit more, room was clean but very basic, not even a complementary bottle of water or snacks. Restaurant disappointing as well, evening meals very basic, more like cafe style and very little choice. Breakfast very disappointing for the price, especially when most of the trays were empty waiting for the items to be cooked, which resulted in a lot people standing around waiting for the odd amount of cooked food to come out. l also had to chase down staff to order a coffee (Both Mornings)

Dear Deborah P., Thank you for taking the time to tell us about your experience at the Novotel Geelong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your review is very valuable to us and will assist our team and I so much into the future, so on behalf of our team, I wanted to personally respond to you and say thanks and how much we appreciate your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for staying at Novotel Geelong and rest assured from this point forward we will work hard to deliver a higher level experience. Warm regards, Mohammad Pasha Front Office Shift Leader

Fantastic Service and Rooms

Customer review rating 4.5/5

Sally G. Business - 02/06/2021 Confirmed reviews ALL

Really great customer service. The rooms and view were fantastic too

Dear Sally G., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Best experience yet

Customer review rating 5.0/5

Private Business - 02/06/2021 Confirmed reviews ALL

I arrived after having an online booking thats was cancelled by accident due to lockdown. The reception staff was great, he booked me another room and was very helpful and understanding.

Dear Amor K., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Mohammad Pasha Front Office Shift Leader

Great Location

Customer review rating 4.5/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

The room was lovely, I had a meal in the restaurant which was delicious and the staff were friendly.

Dear Damian C., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Good location,great room but cold shower spoilt the whole experience

Customer review rating 3.5/5

Jennifer B. Couples - 01/06/2021 Confirmed reviews ALL

The staff were accomodating but our request to fix the hot water in our bathroom was not met. Cold showers is very disappointing. Will not recommend your Hotel to friends and family. Which is sad as our daughter in-law runs an event agency.

Dear Murray B., Thank you for taking the time to tell us about your experience at the Novotel Geelong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your review is very valuable to us and will assist our team and I so much into the future, so on behalf of our team, I wanted to personally respond to you and say thanks and how much we appreciate your feedback. Thank you for staying at Novotel Geelong and rest assured from this point forward we will work hard to deliver a higher level experience. Warm regards, Mohammad Pasha Front Office Shift Leader

Friendly staff.

Customer review rating 4.5/5

Brenton C. Business - 31/05/2021 Confirmed reviews ALL

I found the staff friendly and always willing to assist. I found it odd that there was no house keeping without asking. The food was fantastic and the coffee even better.

Dear Brenton C., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. In regards to the housekeeping service on a request only, we found that due to Covid this was the best solution as some people are cautious of us going into their rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great Hotel, Fantastic Location and friendly staff

TripAdvisor rating 5.0/5

kevinsingh2018 30/03/2021 TripAdvisor review

Absolutely love staying in this Hotel. The staff are friendly and the property is kept very neat and tidy. I have neven been let down by the team and the facilities. Due to COVID the room minibar and munchies have disappeared and you have to book the gym and restaurant. Hopefully freedom will return in due course.

Hi kevinsingh2018, Thank you for coming back to stay at Novotel Geelong and for taking the time to write a review. We appreciate your five star rating and your great comments. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Overnight Stay & Dine

TripAdvisor rating 5.0/5

Jayv40 18/03/2021 TripAdvisor review

Very good service from all staff we dealt with. Made to feel very welcome by receptionist Carolyn and car parking valet (name not known) who was most helpful when we had some difficulty with the lift activation. Restaurant staff also very courteous and attentive.

Hi Jayv40, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to write a review and for your wonderful feedback about Carolyn & the team. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Nice and friendly service

TripAdvisor rating 5.0/5

Rosscoe3010 16/03/2021 TripAdvisor review

Staying at the Novotel Geelong was a very pleasant experience. No covid issues as the staff and hotel was clean and easy to see that self sanitation was a high priority. Our room had great views over the bay and promenade and we were very happy with the cleanliness of the room. Easy walking distance to a lot of what Geelong has to offer. Thoroughly enjoyed the stay.

Hi Rosscoe3010, Thank you for visiting Novotel Geelong and for your five star rating. We appreciate you taking the time to write a wonderful review and to read that you thoroughly enjoyed your stay. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Good to get back

TripAdvisor rating 5.0/5

housesounds 08/03/2021 TripAdvisor review

Had a great stay last week after so long not being able to go anywhere for so long due to covid restrictions. The property was clean and staff very aware of the protocols required. Meals and drinks were almost normal and staff do an excellent job. The property being where it is lends itself to great walks and close to bars and eateries. So very good to get back and travel again.

Hi luckiebard, Thank you for your five star rating and for choosing to stay at Novotel Geelong as your first trip in a long time. We are so pleased to read that you had fantastic visit and that you were able to explore the city. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Great getaway

TripAdvisor rating 4.0/5

luckiebard 07/03/2021 TripAdvisor review

My wife and I enjoyed a delightful stay. Friendly and helpful front office team backed up with breakfast crew. Convenient location and suited our needs with everything within walking distance of pre booked restaurant and cocktail bar.

Hi luckiebard, Thank you for staying at Novotel Geelong and for sharing your review. We appreciate your feedback and have shared this with our Front Office and Food & Beverage team. it is also wonderful to read that you and your wife had a great getaway. We look to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Great location

TripAdvisor rating 4.0/5

Jenny S 15/02/2021 TripAdvisor review

I enjoyed my stay at the hotel, my two criticisms are 1. The twin room I was given was not the same as the one photographed on email site, but instead smaller. 2. The twin beds. were a lot narrower than those I have used in other Accor hotels and were incredibly hot, the heat generated from the mattress or the protectors. In fact my son described his as sleeping in a sauna. No, air conditioning only changes the top of the body not the contact with the mattress etc.

Hi Jenny, Thank you for choosing to stay at Novotel Geelong and we are pleased that you enjoyed the hotel and location. We are sorry to read that you were disappointed by the twin rooms. We look forward to welcoming you back to Novotel Geelong in the future. Warm regards, Karen Jackson Director of Sales & Marketing

Our most recent 20 reviews

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