Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.2/5 2,230 reviews

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Description

Hotel extras

  • Geelong's best waterfront location in the heart of the CBD, with stunning waterfront views

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre and bay-view sun deck

  • Westfield Shopping Centre and retail precinct directly opposite, close to all amenities

Our accommodation(s)

Book this hotel
Room 1

Enjoy our modern Standard Room, offering two single beds, chaise lounge, work desk, 49" TV with FOXTEL and Chromecast and complimentary WIFI. This room features a balcony and is situated on either side of the hotel. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)

Relax in the spacious Superior King Room with Balcony (45m²), featuring a king bed, lounge area with sofa bed, work desk, 55" TV with FOXTEL and Chromecast and complimentary WIFI. Ideal for up to 3 adults or 2 adults and 2 children.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Experience stunning waterfront views in our Deluxe Room, featuring a king bed, work desk, 55" TV with FOXTEL and Chromecast, complimentary WIFI and a double balcony. Relax with added amenities including a coffee pod machine, bathrobes and slippers.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Immerse yourself in breathtaking bay views from the balcony of our Superior Room, featuring a king bed, lounge area with sofa bed, work desk, 55" TV with FOXTEL and Chromecast. Extra amenities including a coffee pod machine, bathrobes and slippers.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Stay with ease in our Accessible Room, featuring a queen bed, bathroom with grab rails, roll-in shower, and shower seat. Includes a work desk, 49" TV with FOXTEL and Chromecast and WIFI, with close access to lifts. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Stay with ease in our Accessible Room, featuring two single beds, bathroom with grab rails, roll-in shower, and shower seat. Includes a work desk, 49" TV with FOXTEL and Chromecast, and WIFI, with close access to lifts. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Enjoy sweeping bay views from the top floor in our suite complete with a king bed, two balconies, two 55" TVs with FOXTEL, free standing soaking tub, and walk-in shower. Offering a separate lounge with a sofa bed, dining area and coffee pod machine.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony or Corner Room or Additional living room / area

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 109 rooms
  • 5 rooms for people with reduced mobility
  • 10 family rooms
  • 9 connecting rooms
  • 109 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Indonesian
  • Japanese
  • Korean
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

15 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Board games available
  • Foosball
  • Tourist guide for families
  • Children''s TV Channels

Well-being

InBalance Fitness Centre & Pool

  • Covered
  • On site

InBalance Fitness Centre & Pool

  • On site
  • Sauna room

Sports and leisure

Jogging track

  • Nearby

Gym

  • On site

Table tennis

  • On site

Bike rack facilities

  • On site

Bike rack facilities

  • Nearby
  • Near the property
  • Indoor parking
  • Private
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 31.14 € 50 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Self Parking (offsite)

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 60 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 18.68 € 30 AUD Per day

Security

  • Controled access parking
  • Parking equipped with lights

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Cooking style
Bar & Grill
Capacity
159
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Tempo is a new kitchen and bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria

Make a deliciously healthy start to your day with Novotel's breakfast, enjoy your breakfast with views overlooking Corio Bay.

Located on level two of the hotel, relax in the indoor heated pool while soaking in the magnificent views of the bay. Open 5am to 10pm, 7 days a week.

Located on level two of the hotel, the fitness centre offers a private space to work out and enjoy the magnificent views of the pool. Open 5am to 10pm, 7 days a week.

Let Novotel Geelong host the wedding of your dreams. Located at the heart of Geelong's vibrant waterfront, with a stunning backdrop and excellent service, a memorable wedding is guaranteed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,230 reviews

Customer review rating 5.0/5

Sharon B. Couples - Confirmed reviews ALL

Dear Sharon, Thank you for your lovely feedback. We are delighted you enjoyed your comfortable, clean room, the amenities provided and your experience at our restaurant. It is wonderful to hear you loved our waterfront location as well. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 2.0/5

Roy M. Couples - Confirmed reviews ALL

Dear Roy, Thank you for sharing your feedback. We’re very sorry that the room did not meet your expectations. We apologise for the issues and understand your disappointment, particularly given the price paid, and have shared your comments with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Ying T. L. Families - Confirmed reviews ALL

Dear Ying T. L., Thank you for your lovely feedback. We’re delighted you enjoyed your stay and found the room spacious and comfortable. We also appreciate your suggestion regarding warmer lighting in the rooms and have shared your feedback with the relevant team for review. We look forward T. welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Lorna H. Couples - Confirmed reviews ALL

Dear Lorna, Thank you for your feedback. We’re pleased you enjoyed our convenient location. We understand your frustration with the valet parking charge and apologise that information about the construction works was not provided earlier. We appreciate the importance of communicating these details well before arrival and have shared your feedback with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 1.5/5

Anthony M. Business - Confirmed reviews ALL

Dear Anthony, Thank you for sharing your feedback. We’re sorry that your experience did not reflect the recognition and benefits you have come to expect as a long-standing ALL Accor Platinum member. We understand how important it is to feel valued for your loyalty, and we apologise for the lack of recognition at check-in and the confusion regarding breakfast coffee. Your comments have been shared with our team for review, as we recognise the importance of delivering a consistent experience for our loyal members. Thank you for your loyalty with Accor, We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Dear Jerry, Thank you for sharing your feedback. We are pleased you enjoyed our convenient location and that your overall stay was satisfactory. We apologise for the delay during check-in and appreciate your comments regarding our bedroom amenities. Your feedback has been shared with our team for review as we continue to improve our guest experience. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Carmel C. Families - Confirmed reviews ALL

Lovely room on the 6th floor with a beautiful bay view. The restaurant and bar were also great for chilling out! Very happy with our stay.

Dear Carmel, Thank you for your lovely feedback. We are delighted you enjoyed your room on the 6th floor and the beautiful bay views. It is also great to hear you had a relaxing time at our restaurant and bar. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 1.0/5

Karley C. Friends - Confirmed reviews ALL

Location was great. Booking and paying for early check in, valet parking and the room was a bit messy because the every time I was at the counter, the staff tried to charge me for what I had already paid, multiple times. In the room we noticed a half eaten sandwich in the fridge. So from that we didn’t know what belonged to the Minnie bar or what was from the previous guest. Then our tv exploded and we were basically told ‘to bad, sorry’. There was no effort to rectify the issue at all. We basically just got up in the morning and left the hotel.

Dear Karley, Thank you for sharing your feedback. While we are pleased you enjoyed our location, we sincerely apologise for the issues you experienced during your stay. Your feedback has been shared with our team for review, as these experiences do not reflect the level of service we strive to deliver. We appreciate you bringing these matters to our attention. Kind Regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Sharon B. Couples - Confirmed reviews ALL

Our room had everything we needed, comfortable, clean and lots of amenities. The restaurant was fabulous and loved being so close totally he water.

Dear Sharon, Thank you for your lovely feedback. We are delighted you enjoyed your comfortable, clean room, the amenities provided and your experience at our restaurant. It is wonderful to hear you loved our waterfront location as well. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 2.0/5

Roy M. Couples - Confirmed reviews ALL

Given a twin disabled room. Shower curtain too short and not able to go around the showering area, water everywhere. No bench space, no lid on toilet, very narrow beds, no tea towel, no cloth to clean up with, coffee in packets were moist, no biscuits or water. Over priced for a below standard room.

Dear Roy, Thank you for sharing your feedback. We’re very sorry that the room did not meet your expectations. We apologise for the issues and understand your disappointment, particularly given the price paid, and have shared your comments with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Ying T. L. Families - Confirmed reviews ALL

The hotel had all we really needed. Love how the room was spacious. The only down side i would say is if the lights in the room were of a warmer tone, that would have been even nicer.

Dear Ying T. L., Thank you for your lovely feedback. We’re delighted you enjoyed your stay and found the room spacious and comfortable. We also appreciate your suggestion regarding warmer lighting in the rooms and have shared your feedback with the relevant team for review. We look forward T. welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Lorna H. Couples - Confirmed reviews ALL

Frustrating that valet parking was $50.00 per night Understand that construction was under way would have been nice to be advised before the stay and not receive a text as we were checking in

Dear Lorna, Thank you for your feedback. We’re pleased you enjoyed our convenient location. We understand your frustration with the valet parking charge and apologise that information about the construction works was not provided earlier. We appreciate the importance of communicating these details well before arrival and have shared your feedback with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 1.5/5

Anthony M. Business - Confirmed reviews ALL

It's not the first time I've noticed it, hadn't stayed here for a while but nothing has changed. Firstly check in had no recognition of ALL Accor member status None of the usual 'Welcome back', welcome to hotel, small gift etc in the room (vary rarely does it ever happen here, most hotels never fail to have something). At breakfast I'm told Novotel Geelong doesn't include coffee with the Platinum breakfast. Again very different to every other hotel I've stayed at. I purposely try to use Accor brands wherever I stay (have been platinum for a long time for that reason) but I don't think that will be the case for Geelong anymore, I'll use another chain. Novotel Geelong management needs to go and visit any other Accor chain hotel and see how things should be done.

Dear Anthony, Thank you for sharing your feedback. We’re sorry that your experience did not reflect the recognition and benefits you have come to expect as a long-standing ALL Accor Platinum member. We understand how important it is to feel valued for your loyalty, and we apologise for the lack of recognition at check-in and the confusion regarding breakfast coffee. Your comments have been shared with our team for review, as we recognise the importance of delivering a consistent experience for our loyal members. Thank you for your loyalty with Accor, We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Gabrielle M. Business - Confirmed reviews ALL

Novotel is well located to shopping centres and all major amenities plus offers beautiful views of the foreshore and walks along the doorstep.

Dear Gabrielle, Thank you for sharing your feedback. We are pleased you enjoyed our convenient location, beautiful foreshore views and nearby walking paths. We apologise for the noise in the reception area and the delays you experienced when waiting for assistance. We also appreciate you highlighting the wardrobe door issue and the attentiveness of our team. Your comments have been shared for review as we continue to improve our guest experience. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Nyree A. Couples - Confirmed reviews ALL

Our biggest problem was the parking.Inconvenient & too expensive.

Dear Nyree, Thank you for your feedback. We’re pleased you enjoyed our location, though we’re sorry the room size and parking arrangements did not meet your expectations. We understand that parking can be inconvenient and costly, particularly during construction. We also appreciate your suggestion about offering incentives for guests who choose not to have their rooms serviced daily, and have shared this with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.0/5

Moreno G. Business - Confirmed reviews ALL

There was opbnly one chair in the room. Room was clean. We were surprised we were charged for water taken from the fridge. It was the same water available from the benchtop in the room.

Dear Moreno, Thank you for your feedback. We’re pleased you found the room clean and enjoyed our convenient location. We’re sorry about the limited seating, the confusion regarding bottled water charges, and the difficulty connecting to your streaming services. We also acknowledge your comments about traffic noise and have shared your feedback with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Doug M. Couples - Confirmed reviews ALL

We booked in and our room had smell in the room. Also the a/c controls not really effective as the room was stuffy. Also the a/c was very noisey. That really upset our night.

Dear Doug, Thank you for your feedback. We are pleased to hear you found our team welcoming and your room clean and well presented. However, we sincerely apologise for the unpleasant smell and the noisy, ineffective air conditioning that affected your night's rest. We also appreciate your comments regarding parking costs. Your feedback has been shared with our team for review. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 4.5/5

David R. Business - Confirmed reviews ALL

Well located hotel with great view of the bay

Dear David, Thank you for your lovely feedback. We’re delighted you enjoyed our convenient waterfront location and the beautiful views of the bay. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.0/5

Mick V. Friends - Confirmed reviews ALL

we went to breakfast ordered soft poached eggs After 60 minutes asked wait staff how long we were told its coming still waiting so after 85 minutes they arrived cold and hard By this time we were over it Stay at Novotel a lot but now think we will look for other accommodation There were 4 of us and all cold breakfast As well it took a long time for fruit platters to be stocked VERY poor After we told reception when booking out she gave us $20 off our car parking but we were just wanting to enjoy breakfast with our friends

Dear Mick, Thank you for sharing your feedback. We are pleased you enjoyed our location, but sincerely apologise for the disappointing breakfast experience. Your feedback has been shared with our Food and Beverage team for review. We look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Brendan W. Solo - Confirmed reviews ALL

I was staying in Geelong for an Country Engineers Weekend. The rooms were clean, roomy and pleasant. The breakfast staff were excellent. Car parking is quite expensive and there is no on-site car park.

Customer review rating 4.5/5

Kaye L. S. Couples - Confirmed reviews ALL

An over night stay. We enjoyed everything

Customer review rating 5.0/5

Adrian T. Couples - Confirmed reviews ALL

I've stayed here before and it's the best location for staying Geelong with direct access to the waterfront and such a short walk to eastern beach, the CBD and Wool Museum, Art Gallery, etc. I can't wait to see the new extension to the hotel which opens in 2027 but I think the rooms in the existing part of the hotel facing the waterfront with the balconies remain the best.

Dear Adrian, Thank you for your wonderful feedback and for choosing to stay with us again. We’re delighted you enjoy our waterfront location, especially the rooms with balconies and bay views. It’s lovely to hear that our housekeeping team continues to keep your room clean and fresh, and we’ll be sure to share your kind words with Jojo for making you feel so welcome. We also look forward to sharing our new hotel extension with you in 2027. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Paul M. Solo - Confirmed reviews ALL

When I checked in I was asked if I want to include breakfast. I suggested that I would like to have a look first before I commit to paying for breakfast. I was told that if I don't pay for it then and there at check in, it would cost me an extra $12. What would be the difference if I liked what I saw and paid the next day. I don't understand the policy of paying $12 more seeing I am paying and staying at the hotel anyway.

Dear Paul, Thank you for your feedback. We understand your concern about the difference in breakfast pricing and appreciate that you wanted to see the options before committing. The lower breakfast rate is available when booked in advance, and we’re sorry if this was not clearly explained at check-in. We appreciate your feedback and have shared it with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Colin S. Couples - Confirmed reviews ALL

We had a wonderful weekend stay at Novotel Geelong. Our room on the 5th floor offered amazing beach views. The staff provided excellent customer service and were friendly, welcoming and attentive both from reception and the Tempo restaurant. We thoroughly enjoyed our stay and would happily return!

Customer review rating 5.0/5

Linda G. Families - Confirmed reviews ALL

Wewill return whenever we are back innGeelomg

Other web-users rate our hotel

  • 926 reviews 8.8/10 Location
  • 1,393 reviews 7.2/10 Room
  • 1,211 reviews 7.3/10 Service
  • 10 reviews 5.9/10 WiFi
  • 613 reviews 5.1/10 Comfort
  • 455 reviews 5/10 Cleanliness
  • 375 reviews 7/10 Food
  • 322 reviews 3.9/10 Amenities

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