Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.3/5 2,230 reviews

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Description

Hotel extras

  • Geelong's best waterfront location in the heart of the CBD, with stunning waterfront views

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre and bay-view sun deck

  • Westfield Shopping Centre and retail precinct directly opposite, close to all amenities

Our accommodation(s)

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Room 1

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,230 reviews

Customer review rating 3.0/5

John R. Families - Confirmed reviews ALL

Dear John, Thank you for your feedback. We’re pleased to hear you received wonderful service from our reception team. We’re sorry to learn that the room condition, pricing, parking costs, and the impact of the building works affected your stay. We also regret that the cleanliness of your room did not meet expectations. Your feedback has been shared with the relevant teams for review as we continue to improve our guest experience. Thank you for taking the time to share your comments. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Caroline L. Couples - Confirmed reviews ALL

Dear Caroline, Thank you so much for your wonderful feedback. We are delighted to hear you enjoyed a happy and comfortable short break with us, and that our friendly staff made a positive impression. We look forward to welcoming you back for your next getaway. Kind regards, Lovely Front Office

Customer review rating 5.0/5

Jason M. Solo - Confirmed reviews ALL

Dear Jason, Thank you for your feedback. We’re delighted to hear you had a great stay and enjoyed the warm welcome from our team. It’s wonderful to know our team was able to assist with your early arrival and valet parking, helping you settle in comfortably before heading out for the day. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.0/5

Coleen R. Couples - Confirmed reviews ALL

Dear Coleen, Thank you for your detailed feedback. We’re pleased to hear you enjoyed your overall stay. We appreciate you highlighting the areas where we can improve. We’re sorry for the disappointment regarding the room servicing expectations and understand your comments regarding the beds not being made. We also apologise for the confusion caused by the complimentary drink voucher conditions. Clear communication at check-in is important, and we appreciate your suggestion to ensure these details are explained to guests. Your feedback has been shared with the relevant teams for review and improvement. Thank you again for taking the time to share your experience. We hope to welcome you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 2.0/5

Grace P. Families - Confirmed reviews ALL

Dear Grace, Thank you for your feedback. We appreciate your continued support and are sorry to hear that your recent stay did not meet the standard you have experienced on previous visits. While we’re pleased you enjoyed our location and restaurant, we apologise that the cleanliness of your room and bed comfort impacted your stay. We understand how important a clean room and a comfortable night’s sleep are, and we regret the concerns you experienced with the bathroom, room condition, and bedding. Your feedback has been shared for review with the relevant teams as we continue to improve our guest experience. Thank you again for taking the time to provide your detailed comments. We look forward to welcome you back again soon. Kind regards, The Team at Novotel Geelong

Other web-users rate our hotel

  • 966 reviews 8.7/10 Location
  • 1,446 reviews 7.3/10 Room
  • 1,268 reviews 7.1/10 Service
  • 10 reviews 5.9/10 WiFi
  • 621 reviews 5.3/10 Comfort
  • 467 reviews 5/10 Cleanliness
  • 398 reviews 7.3/10 Food
  • 318 reviews 4.4/10 Amenities

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