Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.3/5 2,193 reviews

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Novotel Geelong - Image 1
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10 14 Eastern Beach Road, 3220 GEELONG, Australia

Description

Hotel extras

  • Waterfront location

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, bay-view sun deck

  • Free WIFI

Our accommodation(s)

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Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Telephone
Fax +61 3 5223 3417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,193 reviews

TripAdvisor Rating  3.9/5  202 reviews

Customer review rating 4.5/5

Jennifer R. Couples - Confirmed reviews ALL

Stayed here for 2 nights for a wedding. Location close to cafe's and shops as well as Corio Bay waterfront was excellent.

Hi Jennifer, Thanks for leaving a review, it is great to hear that you enjoyed your stay with us, We look forward to seeing you again on your next visit with us, Warm Regards, Noah Front Office

Customer review rating 2.5/5

Natasha K. Friends - Confirmed reviews ALL

Beautifully located and the bar and restaurant offered great drinks and food. and great breaky! No onsite parking and they charge extra for valet and charge for self parking. But no attentive valet or concierge on arrival or departure. The level of customer service was below average. Far below the usual Accor high excellence. Also couldnt add my accor membership to the booking as it was booked by a 3rd party and the front desk wasnt interetesd in telling me about any Accor benefits at this hotel. However for breaky the waitress did ask me if i was a member and gave me a discount.

Customer review rating 4.0/5

Paul K. Couples - Confirmed reviews ALL

staff were friendly , mini bar wasn not full , got charged for drinks we did not have but was easily resolved with a phone call , we will be back

Hi Paul, Thanks for leaving a review, We are happy to hear that you enjoyed your stay with us, We do apologize for the inconvenience with the mini-bar, We hope we can make your next stay even better, Warm Regards, Noah Front Office

Customer review rating 4.0/5

Trevor J. Families - Confirmed reviews ALL

Enjoyed our 4 night stay but to elevate the Novotel to a higher level of accomodation some simple changes are required. Cannot understand that there are no toilet brushes in each bathroom. Who wants to clean a dirty toilet by hand? Side tables near beds need to have a drawer in them. Not possible to place all things on top of table when there is already a phone and lamp. Consistent communication between downstairs staff and room service about what can or cannot be ordered through room service. Received mixed advice on kid's menus and what was available. Better communication of times when rooms can be serviced. Never knew when staff would arrive to service rooms so as we could vacate whilst rooms were done. A wider range of meals and desserts in restaurant (Tempo) for children. Maybe introduce a breakfast menu for those that do not like a buffet style breakfast or would just like something simple. Need to widen the range of tea available at breakfast. Just some common Dilmah or Liptons instead of fancy type teas. Whilst "old Hat" maybe some printed material in rooms for the more elderly, who cannot use QR codes or read small print on mobile phones, about services and local shopping and restaurants.

Hi Trevor, Thanks for leaving a review, we are happy to hear that you enjoyed your stay with us, thanks for all for you feed back, I will pass this information on the Management team so we can see what we can do to fix these issues, we do look forward to welcoming you back on your next visit with us, Warm Regards, Noah Front Office

Customer review rating 4.0/5

Giles D. Couples - Confirmed reviews ALL

Great location, staff friendly however could use some training. On check in we were not given any hotel information, not even pointed to the lifts. Breakfast selection really lovely, first morning we were again not given any information, would have been nice to be advised that eggs could be made to order and you could purchase barrister coffee.

Hi Giles, Thanks for leaving a review, We are glad to hear you enjoyed your stay, thanks of letting us know about the issues with the information being passed on during check-in, I will make sure that this information gets pass on to the rest of the team. We look forward to welcoming you back on your next visit with us, Warm Regards, Noah Front Office

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Other web-users rate our hotel

  • 949 reviews 9/10 Location
  • 1,436 reviews 7.6/10 Room
  • 1,293 reviews 7.7/10 Service
  • 8 reviews 6.4/10 WiFi
  • 457 reviews 7.6/10 Food
  • 453 reviews 5.7/10 Cleanliness
  • 298 reviews 7.7/10 Breakfast
  • 266 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.