Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.3/5 2,226 reviews

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Description

Hotel extras

  • Geelong's best waterfront location in the heart of the CBD, with stunning waterfront views

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre and bay-view sun deck

  • Westfield Shopping Centre and retail precinct directly opposite, close to all amenities

Our accommodation(s)

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Room 1

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,226 reviews

Customer review rating 0.5/5

Valerio C. Business - Confirmed reviews ALL

Dear Valerio, Thank you for your feedback. We’re very sorry to hear your stay was impacted by the false fire alarms, early construction noise, and the heating issue in your room. We understand how disruptive this would have been and appreciate your frustration, particularly as the renovation notice was only received shortly before your stay. Your comments regarding communication, room maintenance, and the impact of the renovation works have been shared with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 1.5/5

Briony P. Couples - Confirmed reviews ALL

Dear Briony, Thank you for your detailed feedback. We’re very sorry to hear about your check-in experience and that you felt unwelcome during your arrival. This is not the standard of service we strive to provide, and we understand your frustration regarding the handling of your pre-check-in, valet parking, and communication around room readiness. We also apologise for the disruption caused by the renovation works and for the lack of communication regarding the painting works on your floor and the earlier-than-advised start time. Your feedback has been shared with the relevant teams for review and improvement. We appreciate you taking the time to bring these matters to our attention. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 0.5/5

Kyle D. Business - Confirmed reviews ALL

Dear Kyle, Thank you for your feedback. We’re very sorry to hear your stay was disrupted by the fire alarm incidents, delayed check-in, and early morning construction noise. We understand how frustrating and disappointing this experience would have been, particularly when the disturbances continued throughout your stay. Your comments have been shared with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Pearl Y. Families - Confirmed reviews ALL

Dear Pearl, Thank you for your feedback. We’re delighted you and your family enjoyed the spacious rooms, wonderful views, and friendly service from our team. We also appreciate your valuable suggestion regarding guest requests made at the time of booking. Improving the visibility and communication of these requests during check-in is excellent feedback, and we will share it with the team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 2.5/5

Brandon S. Business - Confirmed reviews ALL

Dear Brandon, Thank you for your feedback. We’re pleased you found the rooms good and the location convenient. We’re sorry to hear about the delays in the restaurant service and the condition of the sauna. This is not the standard we aim to provide, and your comments will be shared with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Other web-users rate our hotel

  • 981 reviews 8.8/10 Location
  • 1,456 reviews 7.3/10 Room
  • 1,287 reviews 7.2/10 Service
  • 10 reviews 5.9/10 WiFi
  • 621 reviews 5.6/10 Comfort
  • 469 reviews 5.1/10 Cleanliness
  • 401 reviews 7.4/10 Food
  • 313 reviews 4.6/10 Amenities

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