Novotel Geelong Hotel 4 stars

A very well located hotel, close to the water and centre of town.An easy walk to many of the tourist sithts.

Very pleasant and helpful staff.

Up until 12 months ago we were regulars at Sofitel on Collins. You have won us over, we had a great room on 7th floor, staff were fantastic, in room food was first class. Fabulous view. We will be back very soon. Kind Regards Michael & Juliette T.

Great location, staff very helpful and friendly, but disappointed that l had to pay for parking within the hotel (Which l was not informed at the time of my booking) As parking in the street would have not been an option, especially as it was a weekend. The Price l paid for the room (Deluxe King) l expected a bit more, room was clean but very basic, not even a complementary bottle of water or snacks. Restaurant disappointing as well, evening meals very basic, more like cafe style and very little choice. Breakfast very disappointing for the price, especially when most of the trays were empty waiting for the items to be cooked, which resulted in a lot people standing around waiting for the odd amount of cooked food to come out. l also had to chase down staff to order a coffee (Both Mornings)

Really great customer service. The rooms and view were fantastic too

I arrived after having an online booking thats was cancelled by accident due to lockdown. The reception staff was great, he booked me another room and was very helpful and understanding.

The room was lovely, I had a meal in the restaurant which was delicious and the staff were friendly.

The staff were accomodating but our request to fix the hot water in our bathroom was not met. Cold showers is very disappointing. Will not recommend your Hotel to friends and family. Which is sad as our daughter in-law runs an event agency.

I found the staff friendly and always willing to assist. I found it odd that there was no house keeping without asking. The food was fantastic and the coffee even better.

Absolutely love staying in this Hotel. The staff are friendly and the property is kept very neat and tidy. I have neven been let down by the team and the facilities. Due to COVID the room minibar and munchies have disappeared and you have to book the gym and restaurant. Hopefully freedom will return in due course.

Very good service from all staff we dealt with. Made to feel very welcome by receptionist Carolyn and car parking valet (name not known) who was most helpful when we had some difficulty with the lift activation. Restaurant staff also very courteous and attentive.

Staying at the Novotel Geelong was a very pleasant experience. No covid issues as the staff and hotel was clean and easy to see that self sanitation was a high priority. Our room had great views over the bay and promenade and we were very happy with the cleanliness of the room. Easy walking distance to a lot of what Geelong has to offer. Thoroughly enjoyed the stay.

Had a great stay last week after so long not being able to go anywhere for so long due to covid restrictions. The property was clean and staff very aware of the protocols required. Meals and drinks were almost normal and staff do an excellent job. The property being where it is lends itself to great walks and close to bars and eateries. So very good to get back and travel again.

My wife and I enjoyed a delightful stay. Friendly and helpful front office team backed up with breakfast crew. Convenient location and suited our needs with everything within walking distance of pre booked restaurant and cocktail bar.

I enjoyed my stay at the hotel, my two criticisms are 1. The twin room I was given was not the same as the one photographed on email site, but instead smaller. 2. The twin beds. were a lot narrower than those I have used in other Accor hotels and were incredibly hot, the heat generated from the mattress or the protectors. In fact my son described his as sleeping in a sauna. No, air conditioning only changes the top of the body not the contact with the mattress etc.