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Novotel Geelong Hotel 4 stars

Customer review rating 4.4/5 10,508 reviews

ALLSAFE approved hotel

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Novotel Geelong
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+ 13 Services

Hotel extras

  • Waterfront location

  • Refurbished accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, steam room, bay-view sun deck

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 geelong
australia

Tel: +61352231377

Fax: (+61)3/52233417

Check-in from 15h00

Check out up to 11h00

  • GEELONG BUS DEPOT :  Geelong Geelong

  • By plane

    AVALON AIRPORT At 27km / 16.78 miles

  • By plane

    TULLAMARINE AIRPORT At 85km / 52.82 miles - Shuttle paying

  • By train

    GEELONG RAILWAY At 1.1km / 0.68 miles

GPS :-38.144708, 144.363452

Our accommodation(s)

Our restaurants and bars

Non contractual photo

WATERFRONT RESTAURANT

Type of cuisine: International

Situated on Geelong's vibrant waterfront precinct with amazing views and alfresco area, the restaurant serves delicious cuisine featuring local produce and seasonal specials complemented by local wines. Restaurant available for private functions.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

WATERFRONT BAR AND LOUNGE

Located on the stunning Geelong waterfront with bay views, relax inside or on the alfresco area. Offering a wide selection of local wines, beers, cocktails and snacks, it is the perfect venue for a drink with friends, family and colleagues.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Geelong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,508 reviews

tripadvisor

TripAdvisor Rating 4.0/5

995 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Anonymous Families - 24/07/2021 Confirmed reviews ALL

Reception Staff and Restaurant Staff were exceptionally good and very accomodating.

Dear Russell P., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

enjoyed

Customer review rating 4.5/5

Greg P. Couples - 23/07/2021 Confirmed reviews ALL

interrupted due to lockdown, having to leave after one day, but great location

Dear Gregory p., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Stunning views

Customer review rating 4.5/5

Anonymous Couples - 22/07/2021 Confirmed reviews ALL

Everything was terrific Perfect location, awesome views, super comfy bed, nice bath and lovely staff

Dear Sally & Max S., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader
Customer review rating 5.0/5

Anonymous Friends - 20/07/2021 Confirmed reviews ALL

Pleasant staff. Great location. Tasty breakfast. Close proximity to our friends and business associates.

Hi, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your comments and your overall hotel review and score were fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback. Thank you for staying at Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards Tony

Great Location!

Customer review rating 4.0/5

Sandeep P. Families - 19/07/2021 Confirmed reviews ALL

We love the location of this property as it is on the promenade and has some great restaurants around within walking distance! Staff need to be a bit more organised though as there seems to be a lack of communication.

Hi Sandeep, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your comments and your overall hotel review and score were fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback. Thankyou also for your honest feedback in the areas we feel short we will make sure to address these as a priority moving forward to ensure we deliver the high level of service we strive to adhere too Thank you for staying at Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards Tony Dasovic Front Office Duty Manager

Average

Customer review rating 2.5/5

Karina D. Couples - 19/07/2021 Confirmed reviews ALL

Room was good, not fan in the bathroom, could see. Went to the restaurant, and they forgotten us, over an hour waiting for dinner, then I had to asked, where is our dinner. That to me was the worse ever, for a place like that. I'm not eating there again.

Hi Karina, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your review is very valuable to us and will assist my team and I so much into the future, so on behalf of my team, I wanted to personally respond to you and say thanks and how much we appreciate your feedback. In relation to your comments regarding disappointment with the restaurant where you have scored us lower, please know we will focus all our energies into this area so as to improve our product and service offerings. Thank you for staying at Novotel Geelong and rest assured from this point forward we will work hard to deliver a higher level experience. Warm Regards Tony Dasovic Front Office Duty Manager

Perfect location with amazing bay views.

Customer review rating 5.0/5

Lisa Friends - 18/07/2021 Confirmed reviews ALL

We stayed in one of the rooms at the front with a wraparound balcony with views of the bay and eastern beach. The room was enormous, and perfectly set up for a longer (5 day) stay. Everyone was really helpful with any of our requests.

Dear Lisa M., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. We are certainly lucky with our location and I'm glad to hear you were able to enjoy the views. I'm also very pleased to hear that you found the team to be helpful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

well located

Customer review rating 4.5/5

Carol Families - 18/07/2021 Confirmed reviews ALL

We only had a short visit because lockdown made us leaving earlier. I have stayed there many times under my partners name and found it is the prime area to stay. I did email you guys re the tap in our bathroom needed fixing. Otherwise all good. I'm planning on staying in March 2022 re Rod Stewart, if nothing happens like 2020. Always like having the view of the sea and balcony. Cheers Carol S.

Dear Carol S., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I do apologize for the tap and will ensure our maintenance team looks into this. It was sad to see all our guests leave however we look forward to seeing you again whilst you are visiting for the Rod Stewart concert. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Beautiful. Vibrant. Light. Great view

Customer review rating 4.5/5

Lauren H. Couples - 18/07/2021 Confirmed reviews ALL

Late check in was seamless. Ladies all very accommodating and friendly. Room was great, bigger than I thought which was nice. Welcome drink provided by accor membership. Thank you! Dinner downstairs was yummy and again, staff felt friendly. The great experience continued into the morning with a late check out provided and great coffee from the Cafe down stairs. Valet parking was welcomed. Will stay again. Nice view of the wheel on the foreshore from our window/balcony.

Dear Lauren H., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I am very pleased to hear that you found the team to be friendly and that you enjoyed your meal in the restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Good location and lovely views.

Customer review rating 4.5/5

Chris Couples - 18/07/2021 Confirmed reviews ALL

Was planning to stay 3 nights in Geelong, but had to leave after 1 night, due to Melbourne Lockdown. Staff were very good with cancellation, breakfast and checkout.

Dear Chris L., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. Firstly I would like to thank you for your understanding with the lockdown. I do apologize for the wait on breakfast and i will be sure to follow this up with the food & beverage team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great location

Customer review rating 4.5/5

Barry J. Couples - 17/07/2021 Confirmed reviews ALL

Had a great view which we didn't have to pay extra for. The staff were courteous and very helpful. The bed was very comfortable.

Dear Barry J., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I'm very pleased to hear you found the team to be helpful and courteous. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

location is everything

Customer review rating 4.0/5

Anonymous Business - 17/07/2021 Confirmed reviews ALL

location good, parking a bother

Dear John W., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. I do apologize for the inconvenience with parking and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Good overnight stay

Customer review rating 4.5/5

Andrew Business - 16/07/2021 Confirmed reviews ALL

Work trip, overnight, drinks in bar, breakfast

Dear Andrew S., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great location

Customer review rating 4.5/5

Anonymous Families - 16/07/2021 Confirmed reviews ALL

Very comfortable and clean. Great location and friendly staff.

Dear Charlotte B., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I am very pleased you found the hotel to be comfortable and the team were friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Attentive staff, well appointed room, great location

Customer review rating 4.5/5

Paul E. Couples - 15/07/2021 Confirmed reviews ALL

Luxury Escape package - great package, only sorry we were unable to take up in 2020! Good value and certainly will come back having tried your facilities

Dear Paul E., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. It was a shame you were unable to attend in 2020 but we are still glad you got to stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great Hotel, Fantastic Location and friendly staff

TripAdvisor rating 5.0/5

kevinsingh2018 30/03/2021 TripAdvisor review

Absolutely love staying in this Hotel. The staff are friendly and the property is kept very neat and tidy. I have neven been let down by the team and the facilities. Due to COVID the room minibar and munchies have disappeared and you have to book the gym and restaurant. Hopefully freedom will return in due course.

Hi kevinsingh2018, Thank you for coming back to stay at Novotel Geelong and for taking the time to write a review. We appreciate your five star rating and your great comments. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Overnight Stay & Dine

TripAdvisor rating 5.0/5

Jayv40 18/03/2021 TripAdvisor review

Very good service from all staff we dealt with. Made to feel very welcome by receptionist Carolyn and car parking valet (name not known) who was most helpful when we had some difficulty with the lift activation. Restaurant staff also very courteous and attentive.

Hi Jayv40, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to write a review and for your wonderful feedback about Carolyn & the team. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Nice and friendly service

TripAdvisor rating 5.0/5

Rosscoe3010 16/03/2021 TripAdvisor review

Staying at the Novotel Geelong was a very pleasant experience. No covid issues as the staff and hotel was clean and easy to see that self sanitation was a high priority. Our room had great views over the bay and promenade and we were very happy with the cleanliness of the room. Easy walking distance to a lot of what Geelong has to offer. Thoroughly enjoyed the stay.

Hi Rosscoe3010, Thank you for visiting Novotel Geelong and for your five star rating. We appreciate you taking the time to write a wonderful review and to read that you thoroughly enjoyed your stay. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Good to get back

TripAdvisor rating 5.0/5

housesounds 08/03/2021 TripAdvisor review

Had a great stay last week after so long not being able to go anywhere for so long due to covid restrictions. The property was clean and staff very aware of the protocols required. Meals and drinks were almost normal and staff do an excellent job. The property being where it is lends itself to great walks and close to bars and eateries. So very good to get back and travel again.

Hi luckiebard, Thank you for your five star rating and for choosing to stay at Novotel Geelong as your first trip in a long time. We are so pleased to read that you had fantastic visit and that you were able to explore the city. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Great getaway

TripAdvisor rating 4.0/5

luckiebard 07/03/2021 TripAdvisor review

My wife and I enjoyed a delightful stay. Friendly and helpful front office team backed up with breakfast crew. Convenient location and suited our needs with everything within walking distance of pre booked restaurant and cocktail bar.

Hi luckiebard, Thank you for staying at Novotel Geelong and for sharing your review. We appreciate your feedback and have shared this with our Front Office and Food & Beverage team. it is also wonderful to read that you and your wife had a great getaway. We look to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Our most recent 20 reviews

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