Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.3/5 2,245 reviews

Novotel Geelong - Image 1
Novotel Geelong - Image 2
Novotel Geelong - Image 3
Novotel Geelong - Image 4

Description

Hotel extras

  • Waterfront location

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, bay-view sun deck

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,245 reviews

Customer review rating 3.5/5

Craig B. Families - Confirmed reviews ALL

Room was good, atmosphere and vibe of stay impacted by construction works.

Dear Craig, Thank you for your feedback. We’re sorry the construction noise affected your check-in experience and the overall atmosphere of your stay. We’re glad you were happy with the room and appreciate your understanding as we work to improve our facilities. We hope to welcome you back for a smoother and more relaxing visit. Kind Regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Carmel S. Couples - Confirmed reviews ALL

This hotel had everything we needed and more, friendly staff, great room with a view, wonderful location for morning walks and a run.

Dear Carmel, Thank you for your wonderful feedback. We’re so pleased to hear the hotel had everything you needed and more. It’s great to know you enjoyed the friendly service, your room and the view, as well as our location for your morning walks and run. We truly appreciate you staying with us and look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Ky K. Friends - Confirmed reviews ALL

Amazing

Dear K., Thank you for your lovely feedback. We’re so pleased to hear you found your stay very comfortable and amazing. That’s exactly what we aim for. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon. Kind Regards, The Team at Novotel Geelong

Customer review rating 3.5/5

Sonia B. Families - Confirmed reviews ALL

Have stayed here before, but this time I had to ask each day to replace the milk for my coffees. Also the noise from the construction was very loud. I tried to turn up the tv, but even at the max setting (which was set by the hotel at 50%) I couldn’t hear it clearly. It would have been nice to be able to turn the volume up louder to be able to hear it over the construction noise.

Hi Sonia, Thank you for taking the time to share your feedback and for choosing to stay with us again. We sincerely apologise for the inconvenience you experienced during this visit. Having to request milk replacement each day and the disruption from construction noise is certainly not the seamless experience we aim to provide. We also understand how frustrating it must have been not being able to adjust the television volume sufficiently to offset the external noise. Your comments are greatly appreciated and will be shared with the relevant teams to ensure improvements are made, both in our room servicing consistency and in reviewing our TV volume settings during this renovation period. We truly value your continued support and hope to welcome you back for a much more comfortable and enjoyable stay next time. Kind regards, Lovely Front Office

Customer review rating 3.0/5

Sarah H. Families - Confirmed reviews ALL

The room was clean and comfortable but my view was of construction and for the price I paid I didn’t even get breakfast. I would never recommend or stay again. Also I have 5 transactions from Novotel I my account. 2 of which I know of.

Hi Sarah, Thank you for taking the time to share your feedback. While we’re pleased to hear you found your room clean and comfortable, we are very sorry that your overall experience did not meet expectations. We understand how disappointing it must have been to have a construction-facing view and that breakfast was not included at the rate booked. We truly regret that this left you feeling dissatisfied. We are also concerned to hear about the multiple transactions appearing on your account. Please be assured this is not the experience we want for our guests. We kindly ask that you contact us directly so we can review the charges in detail and resolve any discrepancies as quickly as possible. Your feedback is important to us, and we appreciate you bringing these matters to our attention. Kind regards, Lovely Front Office

Other web-users rate our hotel

  • 983 reviews 8.8/10 Location
  • 1,464 reviews 7.4/10 Room
  • 1,302 reviews 7.4/10 Service
  • 11 reviews 5.6/10 WiFi
  • 617 reviews 5.5/10 Comfort
  • 480 reviews 5.4/10 Cleanliness
  • 425 reviews 7.5/10 Food
  • 296 reviews 4.8/10 Amenities

Powered by Trustyou

Our other establishments nearby