Novotel Geelong 4 stars

Customer review rating (ALL Rating) 4.2/5 2,195 reviews

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Novotel Geelong - Image 1
Novotel Geelong - Image 2
Novotel Geelong - Image 3
Novotel Geelong - Image 4
10 14 Eastern Beach Road, 3220 GEELONG, Australia

Description

Hotel extras

  • Geelong's best waterfront location in the heart of the CBD, with stunning waterfront views

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre and bay-view sun deck

  • Westfield Shopping Centre and retail precinct directly opposite, close to all amenities

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room with Balcony

Photo out of - Standard Twin Room with Balcony

Enjoy our modern Standard Room, offering two single beds, chaise lounge, work desk, 49" TV with FOXTEL and Chromecast and complimentary WIFI. This room features a balcony and is situated on either side of the hotel. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Relax in the spacious Superior King Room with Balcony (45m²), featuring a king bed, lounge area with sofa bed, work desk, 55" TV with FOXTEL and Chromecast and complimentary WIFI. Ideal for up to 3 adults or 2 adults and 2 children.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience stunning waterfront views in our Deluxe Room, featuring a king bed, work desk, 55" TV with FOXTEL and Chromecast, complimentary WIFI and a double balcony. Relax with added amenities including a coffee pod machine, bathrobes and slippers.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Immerse yourself in breathtaking bay views from the balcony of our Superior Room, featuring a king bed, lounge area with sofa bed, work desk, 55" TV with FOXTEL and Chromecast. Extra amenities including a coffee pod machine, bathrobes and slippers.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Stay with ease in our Accessible Room, featuring a queen bed, bathroom with grab rails, roll-in shower, and shower seat. Includes a work desk, 49" TV with FOXTEL and Chromecast and WIFI, with close access to lifts. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Stay with ease in our Accessible Room, featuring two single beds, bathroom with grab rails, roll-in shower, and shower seat. Includes a work desk, 49" TV with FOXTEL and Chromecast, and WIFI, with close access to lifts. Ideal for up to two guests.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Enjoy sweeping bay views from the top floor in our suite complete with a king bed, two balconies, two 55" TVs with FOXTEL, free standing soaking tub, and walk-in shower. Offering a separate lounge with a sofa bed, dining area and coffee pod machine.

  • Views:

    Bay view or Panorama view

  • Most of the accommodation:

    Balcony or Corner Room or Additional living room / area

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

GPS:-38.144708, 144.363452

Telephone
Fax +61 3 5223 3417
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 109 rooms
  • 5 rooms for people with reduced mobility
  • 10 family rooms
  • 9 connecting rooms
  • 109 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Indonesian
  • Japanese
  • Korean
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

15 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Board games available
  • Foosball
  • Tourist guide for families
  • Children''s TV Channels

Well-being

InBalance Fitness Centre & Pool

  • Covered
  • On site

InBalance Fitness Centre & Pool

  • On site
  • Sauna room

Sports and leisure

Jogging track

  • Nearby

Gym

  • On site

Table tennis

  • On site

Bike rack facilities

  • On site

Bike rack facilities

  • Nearby
  • Near the property
  • Indoor parking
  • Private
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 30.77 € 50 AUD Per day
  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Self Parking (offsite)

Additional charge

95 Brougham Street, 3220 Geelong

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 60 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 18.46 € 30 AUD Per day

Security

  • Controled access parking
  • Parking equipped with lights

TEMPO KITCHEN & BAR

Photo out of - TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Cooking style
Bar & Grill
Capacity
159
Accessibility
Accessible service
10 14 Eastern Beach Road, 3220 Geelong, Australia
Telephone +61 3 5273 5460
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Tempo is a new kitchen and bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria

Make a deliciously healthy start to your day with Novotel's breakfast, enjoy your breakfast with views overlooking Corio Bay.

Located on level two of the hotel, relax in the indoor heated pool while soaking in the magnificent views of the bay. Open 5am to 10pm, 7 days a week.

Located on level two of the hotel, the fitness centre offers a private space to work out and enjoy the magnificent views of the pool. Open 5am to 10pm, 7 days a week.

Let Novotel Geelong host the wedding of your dreams. Located at the heart of Geelong's vibrant waterfront, with a stunning backdrop and excellent service, a memorable wedding is guaranteed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,195 reviews

Customer review rating 4.0/5

Mandy S. Couples - Confirmed reviews ALL

Dear Mandy, Thank you for your lovely feedback. We’re pleased you enjoyed our great location, well-appointed rooms and friendly, helpful team. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

John S. Families - Confirmed reviews ALL

Dear John, Thank you for your feedback. We’re pleased you enjoyed our great location and comfortable stay. We’re sorry the Tempo bar and restaurant felt understaffed during the long weekend. We appreciate you highlighting this and have shared your feedback with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Melissa B. Couples - Confirmed reviews ALL

Dear Melissa, Thank you for your wonderful feedback. We’re pleased you enjoyed our great location, beautiful views, hospitality and excellent food at Tempo. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Sharon U. Friends - Confirmed reviews ALL

Dear Sharon, Thank you for your lovely feedback. We’re delighted you enjoyed the comfortable room, great location and friendly, attentive service. We’re especially pleased you appreciated the post-running festival bags and the little extra touch of hydration and fruit. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Mona E. Couples - Confirmed reviews ALL

Dear Mona, Thank you, Mona and Bahgat, for your wonderful feedback. We’re pleased you enjoyed the waterfront location, comfortable stay, friendly team, delicious breakfast and dinner at Tempo. We’re also glad you enjoyed your Bay View room. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Dear Mandy, Thank you for your lovely feedback. We’re pleased you enjoyed our great location, well-appointed rooms and friendly, helpful team. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

John S. Families - Confirmed reviews ALL

Great location, comfortable

Dear John, Thank you for your feedback. We’re pleased you enjoyed our great location and comfortable stay. We’re sorry the Tempo bar and restaurant felt understaffed during the long weekend. We appreciate you highlighting this and have shared your feedback with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Melissa B. Couples - Confirmed reviews ALL

Great location, hospitality and the food at Tempo was excellent

Dear Melissa, Thank you for your wonderful feedback. We’re pleased you enjoyed our great location, beautiful views, hospitality and excellent food at Tempo. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Sharon U. Friends - Confirmed reviews ALL

Staff attentive and friendly. Loved the personal post running festival bags with hydration and fruit provided for us. Rooms comfortable and location close to everything

Dear Sharon, Thank you for your lovely feedback. We’re delighted you enjoyed the comfortable room, great location and friendly, attentive service. We’re especially pleased you appreciated the post-running festival bags and the little extra touch of hydration and fruit. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Mona E. Couples - Confirmed reviews ALL

The room only with Bayview is amazing but the others rooms with the city view not really good. The open buffet breakfast was delicious. The dinner on Monday was delicious we had a steak. Amazing location ever on the waterfront. Thanks Mona Bassili & Bahgat Bassili From Geelong 🥰

Dear Mona, Thank you, Mona and Bahgat, for your wonderful feedback. We’re pleased you enjoyed the waterfront location, comfortable stay, friendly team, delicious breakfast and dinner at Tempo. We’re also glad you enjoyed your Bay View room. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.5/5

Andrew M. Couples - Confirmed reviews ALL

Was a great stay, staff were really helpful. Room was clean and facilities were good. Only letdown was the mattress was in very poor shape and din't sleep well while there.

Dear Andrew, Thank you for your feedback. We’re pleased you enjoyed your stay, clean room, good facilities and helpful team. We’re sorry the mattress was in poor condition and affected your sleep. We appreciate you highlighting this and have shared your feedback with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Michiel R. Families - Confirmed reviews ALL

Great location, fantastic service, comfortable and clean. Unfortunately our main door opened up by itself 3 times during our one night stay. The first time we noticed it was when we came back to the room after dinner and the door was slightly open (we thought we may not have pulled it shut properly. Then later in the night before going to sleep we noticed it was slightly open again and then again when we woke up in the morning.

Dear Michiel, Thank you for your feedback. We’re pleased you enjoyed our location, service, and the clean and comfortable room. We’re very sorry about the room door opening by itself multiple times during your stay. We understand how concerning this would have been, and we have shared this with the relevant team for immediate review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Sar S. Families - Confirmed reviews ALL

Good service and standard

Dear Sar, Thank you for your wonderful feedback. We’re delighted you enjoyed the good service and standards during your stay. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Peter G. Business - Confirmed reviews ALL

Very happy with the hotel. Great location, happy helpful staff. Clean and well presented rooms.

Dear Peter, Thank you for your lovely feedback. We’re pleased you enjoyed our central location, clean and well-presented rooms, and helpful team. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 0.5/5

Alber A. Families - Confirmed reviews ALL

We stayed here for a 2-night family holiday and the experience fell well short of expectations. The property was under active renovation, with construction materials, dust, and unfinished areas visible throughout common areas from arrival. Check-in was delayed nearly 2 hours past the standard time. Once in the room, the sofa bed had a very thin mattress with springs clearly felt through it, making it uncomfortable to sleep on — it was swapped for single beds the next day after we raised it. The most concerning issue was the pool. Management later claimed the pool itself was "under construction" — yet there was no signage anywhere on the property saying so, nothing on the property's public listing, and staff at reception gave us a pool access card without any mention of restriction or hazard when we asked. If the pool genuinely was under construction, staff clearly weren't informed either — which is worse, not better. On top of this, the pool ladder had rubber padding secured with zip ties, with the sharp cut ends of the ties left exposed underneath the steps — a real injury risk to anyone using it, especially children. Breakfast service was also inconsistent — unlabeled dishes, some items tasting off, and repeated delays getting our table cleared. Individual issues were eventually addressed once raised, but by then a two-night family holiday had already turned into two days of managing problems instead of enjoying time together. Disappointing stay, and I wouldn't return to this property.

Dear Alber, Thank you for taking the time to share such detailed feedback. We’re very sorry that your family stay was affected by the construction works, delayed check-in, uncomfortable sofa bed, pool concerns and inconsistent breakfast service. Your feedback has been shared with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.0/5

Mahmoud F. Business - Confirmed reviews ALL

Over all it was good experience but having an empty shower gel container was not expected. The shower gel came once i requested but asking for the empty container was not a nice thing. I gave it to the room service staff but he could have collected it after we left.

Dear Mahmoud, Thank you for your feedback. We’re pleased you enjoyed the location and view. We’re sorry about the empty shower gel container and the way this was handled when you requested a replacement. We also understand your concern about the value during the construction period. Your feedback has been shared with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 5.0/5

Grant E. Business - Confirmed reviews ALL

Happy with the room people are great thanks

Dear Grant, Thank you for your lovely feedback. We’re pleased you enjoyed the room and found our team welcoming and friendly. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

Chris S. Business - Confirmed reviews ALL

While to resturant was good the menu needs refreshing, daily specials and a much improved side dishes, especially vegetables and catering for single serves.

Dear Chris, Thank you for your detailed feedback. We’re pleased you found the hotel comfortable and reasonably priced. We appreciate your detailed suggestions regarding the restaurant menu, breakfast selection and bar area, including the noise levels when groups are present. Your feedback has been shared with the relevant F&B team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Tracy R. Families - Confirmed reviews ALL

Loved the room and the bed was comfy. We stayed two nights and I didn't love only 2 mugs to use for my morning coffee, a couple of smaller nice tea cups would've been really useful and a nice touch. Staff were very friendly and helpful. Overall it was a lovely place to stay.

Dear Tracy, Thank you for your lovely feedback. We’re pleased you enjoyed the room, comfortable bed and friendly, helpful team. We also appreciate your suggestion about providing smaller tea cups and will share this with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

David W. Business - Confirmed reviews ALL

4 nights for a conference

Dear David, Thank you for your feedback. We’re pleased you enjoyed our great location by the harbour during your conference stay. We’ll also be sure to share your recognition with our housekeeping team. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong You're on the free plan

Customer review rating 2.5/5

Margaret G. Friends - Confirmed reviews ALL

Good #1: Jojo was very helpful when I needed a document printed, signed and scanned. She is definitely a keeper. Good #2: Staff in the restaurant were excellent. Every time. Not So Good #1: The mattress in my room was much softer than what I was used to. I asked to be moved to a room with a firmer mattress, I was told that all the mattresses were the same but that the very soft mattress cover could be removed, which I agreed too. Never happened even though I followed up over a number of days with staff at the front desk. As a result I had serious lower back pin while staying at the hotel and for a couple of days after. Not So Good #2: when my room (#314) was serviced, the door was not secured. When I came back to my room that evening, I could open the door just by pushing it open with my hand. The lights were all on, the bins had been emptied and someone had made a rather half hearted attempt to make the bed. A friend stayed with me while I made sure no one was actually in my room. Let the front desk know when I went back downstairs. Didn’t get my room services again for the rest of my stay.

Dear Margaret, Thank you for taking the time to share such detailed feedback. We’re pleased to hear Jojo was helpful and that our restaurant team consistently provided excellent service. We’re very sorry about the mattress request not being actioned. We have shared your feedback with the relevant teams for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Paul J. Couples - Confirmed reviews ALL

Stay was great, the rooms were clean and tidy, well appointed, and the location is fantastic.

Dear Paul, Thank you for your lovely feedback. We’re pleased you enjoyed your stay, clean and well-appointed room, and our fantastic location. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.0/5

Lynette M. Friends - Confirmed reviews ALL

The beds were heavenly and the stay was comfortable

Dear Lynette, Thank you for your lovely feedback. We’re delighted to hear you had a comfortable and relaxing stay and especially enjoyed our comfortable beds. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 4.5/5

James G. Couples - Confirmed reviews ALL

Friendly and efficient check in and out. Good room

Dear James, Thank you for your feedback. We’re pleased you enjoyed the room and found our check-in and check-out friendly and efficient. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Customer review rating 3.0/5

Cassandra D. L. Business - Confirmed reviews ALL

Well located, comfortable stay. Lovely, accomodating staff. However, the constant construction noise was terrible and was a terrible wake-up call. This also made working from the venue quite challenging. Additionally, the pool was covered in construction dust and while I would have loved a swim, and the pool was not closed, the thought of swimming in a pool covered in dust was not appealing.

Dear Cassandra D. L., Thank you for your feedback. We’re pleased you enjoyed our location, comfortable stay and accommodating team. We’re very sorry that the ongoing construction noise disrupted your sleep and made working from the hotel difficult. We also apologise for the construction dust around the pool, which understandably affected your enjoyment of the facility. Your feedback has been shared with the relevant team for review. We look forward to welcoming you back again soon. Kind regards, The Team at Novotel Geelong

Other web-users rate our hotel

  • 928 reviews 8.7/10 Location
  • 1,392 reviews 7.3/10 Room
  • 1,220 reviews 7.3/10 Service
  • 10 reviews 5.9/10 WiFi
  • 601 reviews 5/10 Comfort
  • 452 reviews 5/10 Cleanliness
  • 378 reviews 7.3/10 Food
  • 313 reviews 3.9/10 Amenities

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