Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 1,902 reviews

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Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 32 Adaptable Conference & Events Spaces.

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

Our accommodation(s)

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Room 1

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,902 reviews

Customer review rating 4.5/5

Jacob V. D. M. Families - Confirmed reviews ALL

Dear Jacob V. D. M., Thank you for your feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location for the wedding event at Greenfields. We hope to welcome you back in the future. Warm regards, Trammie Pham Guest Service Manager Pullman Melbourne Albert Park

Customer review rating 4.0/5

Simon J. Business - Confirmed reviews ALL

Dear Simon J., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your room comfortable and well-appointed, and that our staff provided you with a warm and friendly experience. We hope to welcome you back in the future. Warm regards, Trammie Pham Guest Service Manager Pullman Melbourne Albert Park

Customer review rating 1.5/5

Michelle J. Business - Confirmed reviews ALL

Dear Michelle J., Thank you for sharing your feedback regarding your recent stay at Pullman Melbourne Albert Park. We appreciate your comments as they provide us with valuable insights into our service offerings. We are pleased to hear that you found the room size satisfactory. However, we regret to learn that the bed did not meet your expectations and that the bathroom facilities required attention. Your concerns regarding the shower's temperature fluctuations and the condition of the common areas have been duly noted. We strive for a high standard of comfort and aesthetics, and your input will help us in our ongoing improvements. The issue with the lift and the breakfast staff experience is concerning, and we understand how important these elements are for a pleasant stay. Additionally, we apologize for the inconsistencies in your room service order and the minibar replenishment. We acknowledge these points and will review our processes. Thank you once again for your feedback. We hope you will consider staying with us again in the future. Warm regards, Trammie Pham Guest Service Manager Pullman Melbourne Albert Park

Customer review rating 5.0/5

Lakshmi S. Business - Confirmed reviews ALL

Dear Lakshmi S., Thank you for your kind words regarding your recent stay at Pullman Melbourne Albert Park. We are thrilled to hear that you enjoyed the complimentary upgrade and the stunning views our hotel offers. It is always our pleasure to provide our guests with a memorable experience. We look forward to welcoming you back in the future. Rieko Indra Room Division Manager

Customer review rating 3.5/5

Lana A. Business - Confirmed reviews ALL

Dear Lana A., Thank you for taking the time to share your feedback regarding your recent visit to Pullman Melbourne Albert Park. I appreciate your kind words about our hotel and the comfort of your room. However, I regret to learn that certain aspects of your stay did not meet your expectations. I would like to address your concern regarding the entry of a staff member into your room despite the 'do not disturb' sign. Please be assured that we strive to respect our guests’ privacy and will reiterate the importance of adhering to this policy among our team. Your feedback is valuable in ensuring that our service standards are upheld. Regarding the design of the sink faucet and the shower area, I appreciate your observations. While our facilities are designed with guest comfort in mind, I understand that individual preferences may vary. Your comments will be shared with our maintenance and design teams for future considerations, as we continuously seek to improve our offerings. Once again, thank you for your feedback. Your insights are instrumental in enhancing our guest experience, and I hope you will consider staying with us again, allowing us the opportunity to provide you with a more enjoyable visit. Sincerely, Rieko Indra Room Division Manager

Other web-users rate our hotel

  • 533 reviews 8.2/10 Location
  • 1,303 reviews 6.5/10 Room
  • 1,135 reviews 6.9/10 Service
  • 23 reviews 4.5/10 WiFi
  • 440 reviews 5.2/10 Cleanliness
  • 351 reviews 5.3/10 Food
  • 302 reviews 6.9/10 Breakfast
  • 253 reviews 5.6/10 Value

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