Pullman Melbourne Albert Park

Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 3.8/5 569 reviews

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Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Limited opening hours & dining options may apply due to Covid-19.

Our accommodation(s)

Elegantly appointed and beautifully spacious, guest rooms at Pullman Melbourne Albert Park offer a variety of bedding configurations suitable for both business and leisure travellers. Guests staying at this stylish Melbourne hotel can choose from a range of accommodation styles, many with views over the lake, with Family, Deluxe and Executive options available. Rooms feature dual head rainfall showers, luxury bathroom amenities, a work desk, and an LCD TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  569 reviews

TripAdvisor Rating  4.0/5  1,732 reviews

Great service, good stay

Customer review rating 5.0/5

Ana R. Families - Confirmed reviews ALL

Great service, nice and heat swimming pool friendly staff

Needs some TLC and service improvements

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I hadn't stayed at this particular hotel since 2009 and sad to say, it doesn't look like there's been much improvements since. Room 6506 had lots of carpet stains etc. No mini bar or bottled water in the room - a huge lost opportunity, especially for business travellers with no convenience store or cafes in the immediate area (when my team checked in, we noted the nearest one was a 8 min walk on a cold, rainy night). 1 hour+ wait for room service, bar stopped serving early (before 10.45pm), breakfast extremely average. The staff encountered were friendly and helpful however (reception, concierge, breakfast). Also cleaning every 2-3 days with towels and toileteries not being replenished was disappointing.

Disappointing considering expected 5 star service from 5 star hotel

Customer review rating 3.5/5

Tinak Business - Confirmed reviews ALL

Rooms were not to 5 star standard, although I was lucky to have a view of Albert Park; otherwise dated, no daily room service, no minibar service, air conditioning was outdated dial operation that failed miserably, breakfast at restaurant was poor standard but bath robes were luxurious!

poorly located

Customer review rating 1.0/5

David G. Business - Confirmed reviews ALL

your hotel is in an area without late night amenities and yet anybody who arrives after 930 pm has no option s within the hotel or any guidance as to another option nearby for food and/or drink eg my 10 pm arrival on monday

Conference and bedrooms satisfactory But staff responses very varied

Customer review rating 3.0/5

Prefer N. T. B. Q. Business - Confirmed reviews ALL

I appreciate your problems with getting staff but the overall impression was need more training Eg stayed 5 nights understand rooms to be refreshed every 2 days . My third day, after 2 nights room not visited Asked staff about timing told My room not part of her schedule and if I wanted anything to go to reception ! So I made my own bed every day , no problem since I do it at home . But attitude poor ! Collected my clean towels when needed . Croissants at breakfast over 3 breakfasts stale . Tasted like what wasn’t eaten one day was recycled to the next ! Breakfasts otherwise OK Conference dinner my main course, fish, was cold and inedible , general feeling in the room about fish but everyone was there to have fun so tried to make do.staff maybe tried but not good enough really given your chain is generally very good . I am a member !

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Other web-users rate our hotel

  • 169 reviews 8.3/10 Location
  • 439 reviews 6.4/10 Room
  • 366 reviews 6.1/10 Service
  • 5 reviews 7.7/10 WiFi
  • 172 reviews 5.5/10 Cleanliness
  • 137 reviews 4.8/10 Food
  • 100 reviews 6.1/10 Breakfast
  • 84 reviews 4.8/10 Value

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