Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 3.9/5 2,054 reviews

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Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,054 reviews

TripAdvisor Rating  4.0/5  1,757 reviews

Great service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great service, very clean room. The restaurant was great too.

Checking In Nightmare

Customer review rating 1.5/5

Micheal Business - Confirmed reviews ALL

Awful experience Check in / Check out rooms filthy .

Great stay. Great location

Customer review rating 5.0/5

Sheridan K. Families - Confirmed reviews ALL

Great experience. Lovely staff Close to everything

Customer review rating 3.5/5

Tony Families - Confirmed reviews ALL

Everything was satisfactory and I enjoyed my time there except the check in process. We arrived early and understandably couldnd't be checked in. However I thought they would take my number and let me know if we could put our luggage somewhere. I saw other people arriving and checking in. Not the end of the world

Unauthorized charge to card although formal check out process was completed

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I had checked out of your hotel over the counter on 21 Feb '24 and was confirmed that no further charges outside of the prepaid room was required. However, I received an email on 22 Feb '24 for charges on mini bar consumption made to Fast Checkout. 1) I did not authorize for Fast Checkout as I have done the formal check out over the reception. 2) I did not consume any items from the mini bar. 3) I ad immediately responded to the email citing billings to my credit card but have not received any response.

Dear Mr D., Thank you for taking the time to provide this feedback. We sincerely apologise that you were incorrectly charged for mini bar. We are following up with our reservations team who would have received your email, however rest assured that we have removed the mini bar charges and are processing the refund request to our finance team. Whilst we are submitting this, please understand that this can take a few weeks to be approved for processing. Thank you for bringing the above to our attention so that we can act swiftly to return your funds. Kind regards Guest Relations

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Other web-users rate our hotel

  • 527 reviews 8.1/10 Location
  • 1,294 reviews 6.1/10 Room
  • 1,153 reviews 6.9/10 Service
  • 13 reviews 4.2/10 WiFi
  • 450 reviews 4.7/10 Cleanliness
  • 382 reviews 4.8/10 Food
  • 315 reviews 6.4/10 Breakfast
  • 270 reviews 5.3/10 Value

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