Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 2,074 reviews

Best price
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Pullman Melbourne Albert Park - Image 1
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65 Queens Road, ALBERT PARK, 3004 MELBOURNE, Australia

Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 32 Adaptable Conference & Events Spaces.

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Telephone
Fax +61 3 9521 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,074 reviews

TripAdvisor Rating  3.9/5  1,780 reviews

Customer review rating 1.0/5

Sophia K. Families - Confirmed reviews ALL

Disgusting never again

Customer review rating 4.5/5

Suzanne G. Couples - Confirmed reviews ALL

It was a surprise when the hotel upgraded our room to a better one with a view of the lake. We also received a plate of dessert to celebrate our anniversary. The staff is friendly and polite. If the air conditioner worked well at night, it would be a perfect mark.

Dear suzanne g., We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 5.0/5

Gay K. Families - Confirmed reviews ALL

Large room good service

Dear Gay K., We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Hotel credit not honoured

TripAdvisor rating 1.0/5

652kyliej TripAdvisor review

Our 3 night booking in March was reluctantly cancelled due to a death in the family, and while not refundable, I was assured that I could use the credit at the hotel next time we were in Melbourne which I was more than happy with. I have not been able to do this and despite calling and emailing 20+ times since March 2025 I have received nothing but run arounds, hang ups and incompetence from both this hotel and Accor customer service. It really shouldn't be that hard to look up my name and original booking, and apply the credit to a new reservation - yet somehow it is an impossible task.

Customer review rating 4.0/5

David G. Families - Confirmed reviews ALL

Comfortable, but some slight issues. Milk in fridge was open and partly used. Replaced when requested. Coffee cups too big to fit in the espresso machine. Small plates mismatched. Need a better choice of sleeping pillows ( only feather provided). TV choice a bit limited (eg no screen cast). Sing tap a bit short for sink, leading to water spillage onto counter. Nice staff. Lovely robes. Nice shower.

Dear David G., Thank you for taking the time to tell us about your experience at the Pullman Melbourne Albert Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rieko Indra Room Division Manager

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Other web-users rate our hotel

  • 540 reviews 8.2/10 Location
  • 1,353 reviews 6.2/10 Room
  • 1,220 reviews 6.9/10 Service
  • 26 reviews 4.6/10 WiFi
  • 484 reviews 4.8/10 Cleanliness
  • 392 reviews 5.3/10 Food
  • 303 reviews 6.7/10 Breakfast
  • 284 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.