Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 2,071 reviews

Best price
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65 Queens Road, ALBERT PARK, 3004 MELBOURNE, Australia

Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 32 Adaptable Conference & Events Spaces.

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Telephone
Fax +61 3 9521 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,071 reviews

TripAdvisor Rating  3.9/5  1,783 reviews

Customer review rating 3.5/5

Anthony C. Business - Confirmed reviews ALL

overall ok but our room was not cleaned on the first day so we had a request a clean on the next day and the TV did not work

Dear Anthony C., Thank you for your feedback. I apologize for the inconvenience you experienced with the room cleaning and the television. We strive for high standards and your comments will be reviewed to enhance our services. Sincerely, Rieko Indra Room Division Manager

Customer review rating 5.0/5

Malcolm M. Solo - Confirmed reviews ALL

Been Here for Whiskey Shows. For my first visit will definitely come back. Unfortunately the pool and spa were out of commission which was the only low point. Front office staff were excellent. Breakfast, bar and cafe were great.

Dear Malcolm M., Thank you for your kind words regarding our location, spacious accommodations, and the exceptional service provided by our front office staff. We apologize for any inconvenience caused by the pool and spa being out of commission during your stay. We appreciate your understanding and are pleased to know that you enjoyed our breakfast, bar, and café offerings. We look forward to welcoming you back on your next visit. Rieko Indra Room Division Manager

Customer review rating 4.0/5

Irene Y. Families - Confirmed reviews ALL

Lovely family hotel. Rooms and facilities are clean and the indoor swimming pool was loved by our kids.

Dear Irene Y., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our clean facilities and that your children loved the indoor swimming pool. We hope to welcome you and your family back soon. Rieko Indra Room Division Manager

Customer review rating 2.5/5

Suzanne S. Families - Confirmed reviews ALL

Hotel location is excellent but facilities rather tired. Kids went in the pool and complained it was very dirty with “dust” on the floor and dust bubbles in the top of the water. The room was fine, but definitely not 5 star level. It was dusty & the bathroom tap leaked. The biggest plus was the coffee at the cafe was excellent! We still had a good time but I wouldn’t recommend.

Dear Suzanne S., Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you appreciated our excellent location and enjoyed the coffee at our café. However, I regret to learn that the condition of the rooms and pool did not meet your expectations. Cleanliness and maintenance are priorities for us, and we take such concerns seriously. Your comments regarding the dust and the leaking tap will be reviewed with our team to enhance our service quality. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Sincerely, Rieko Indra Room Division Manager

Customer review rating 3.0/5

Jason W. Families - Confirmed reviews ALL

I have stayed at the Mecure/Pullman numerous times now, it is the place I usually stay when in Melbourne. But I was disappointed with the lack of communication saying I couldn't use my ACCOR discount on food and drinks. If I new this beforehand, we would have eaten in the city after the cricket match we attended instead of going back to the Pullman and paying more because I wasn't allowed to access my discount on food and drinks. I should have been told this when I booked in. Extremely annoying and I'll now look to stay somewhere else, which is a shame, as it is a good place to stay.

Dear Jason W., Thank you for sharing your feedback regarding your recent stay at Pullman Melbourne Albert Park. We appreciate your loyalty as a returning guest and are grateful for your continued patronage. I sincerely apologize for any misunderstanding regarding the use of your ACCOR discount on food and beverages. We strive to provide clear communication regarding our policies at the time of booking and regret that this was not your experience. It is important to us that our guests feel informed and valued, and I appreciate your feedback as it highlights an area for improvement. We understand how this impacted your dining decisions following the cricket match. Your comments will be taken into consideration as we work towards enhancing our guest experience. We hope you might reconsider staying with us in the future, as we would be delighted to welcome you back. Best regards, Rieko Indra Room Division Manager

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Other web-users rate our hotel

  • 544 reviews 8.3/10 Location
  • 1,357 reviews 6.3/10 Room
  • 1,217 reviews 6.9/10 Service
  • 27 reviews 4.9/10 WiFi
  • 467 reviews 4.7/10 Cleanliness
  • 391 reviews 5.7/10 Food
  • 297 reviews 6.6/10 Breakfast
  • 280 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.