Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 1,943 reviews

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Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 32 Adaptable Conference & Events Spaces.

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,943 reviews

Customer review rating 3.5/5

Elizabeth C. Business - Confirmed reviews ALL

Good food , service and location

Dear Elizabeth C., Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you enjoyed our food, service, and location. However, I regret that the friendliness of our staff did not meet your expectations. We value your insights, as they are crucial for our continuous improvement. Your comments will be shared with our team to enhance our guest experience. Rieko Indra Room Division Manager

Customer review rating 2.0/5

Tio C. Business - Confirmed reviews ALL

I checked out since 9 May after 13nights stay, but till today, i have not receive the final tax invoice. Been following up via email but no respond given. Why is it so hard to send the final bill? I reported 2 issues for my laundry - missing item and stain on one of the clothes returned. Also not receiving any useful respond. Can you look into it?

Customer review rating 3.0/5

Jo B. Business - Confirmed reviews ALL

I think for the price, the hotel could at least have alternatives to regular tv: Binge or Netflix or the like and paying $15.95 for a movie was a bit rich I also witnessed a service staff member having to pull a large size wheelie bin up a dozen or so steps/stairs which I feel is poor OH&S practice: Management should look at these practices!

Customer review rating 4.5/5

Dave F. Solo - Confirmed reviews ALL

very enjoyable

Dear Dave F., Thank you for your kind words regarding our staff and accommodations. We are delighted to hear that you had an enjoyable stay at Pullman Melbourne Albert Park. Our team strives to provide excellent service and a comfortable environment for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Rieko Indra Room Division Manager

Customer review rating 2.5/5

Lewis B. Business - Confirmed reviews ALL

The hotel is in a good location but the service is not quite up to standard for a hotel of this standing.

Dear Lewis B., Thank you for your feedback regarding your recent stay at Pullman Melbourne Albert Park. We are pleased to hear that you appreciated our convenient location. However, we regret that the service did not meet your expectations during your visit. Your comments are invaluable as they guide our continuous improvement efforts. We sincerely hope to have the opportunity to provide you with a more satisfying experience in the future. Rieko Indra Room Division Manager

Other web-users rate our hotel

  • 537 reviews 8.3/10 Location
  • 1,315 reviews 6.4/10 Room
  • 1,172 reviews 6.9/10 Service
  • 25 reviews 5.2/10 WiFi
  • 451 reviews 4.6/10 Cleanliness
  • 370 reviews 5.6/10 Food
  • 280 reviews 6.8/10 Breakfast
  • 250 reviews 5.4/10 Value

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