Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.3/5 1,850 reviews

Novotel BH Savassi - Image 1
Novotel BH Savassi - Image 2
Novotel BH Savassi - Image 3
Novotel BH Savassi - Image 4

Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,850 reviews

TripAdvisor Rating  4.7/5  569 reviews

Customer review rating 4.5/5

Alessandro D. S. S. Couples - Confirmed reviews ALL

We had a very comfortable stay at the hotel. The room was excellent — the bed was very comfortable, the space was great, and the bathroom was well maintained. The soundproofing of the windows could be improved, although we still slept well at night. We also really enjoyed the breakfast, which offered plenty of options. The booking system on the All Accor website is a bit complicated, as it doesn’t allow you to modify anything even when the reservation is flexible, but the front desk staff were very friendly and helped us with our requests. The hotel is carrying out some maintenance work, but it is generally well managed and has little impact on guests. The gym was quite good, though it could use some maintenance

Prezado Alessandro D. S. S., Agradecemos sinceramente por compartilhar sua experiência positiva no Novotel BH Savassi. É gratificante saber que você apreciou o conforto de sua estadia e a qualidade do nosso café D. manhã. Agradecemos também por suas observações sobre o sistema de reservas e a manutenção, que serão levadas em consideração para aprimorarmos nossos serviços. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Michael J. D. Business - Confirmed reviews ALL

Was in Brazil for business. Excellent clean hotel with friendly staff.

Dear Michael J. D., Thank you for your positive feedback regarding our staff, rooms, and location. We are pleased to know that you had a pleasant stay with us. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Bruno R. P. Families - Confirmed reviews ALL

It went well, everything was ok.

Dear Bruno R. P., Thank you for your kind words regarding our location and your positive experience. We are pleased to hear that everything met your expectations. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 0.5/5

Mathias T. P. Families - Confirmed reviews ALL

I stayed at Novotel BH Savassi with my wife and in-laws, and the experience was far below expectations for a Novotel. Our first room had a leaking toilet that flooded the bathroom. After moving to another room, we found towels with large stains that looked like blood. The next day, despite asking for our room to be cleaned before we left in the morning, we returned late in the afternoon to find it untouched. The shower also had dirt and buildup that clearly hadn’t been cleaned properly. My in-laws’ room was in similar condition, with marks on the bathroom wall that even the cleaning staff admitted shouldn’t have been left. The entire hotel appeared to need maintenance, with visible leaks on several ceilings and corridors. We reported all of this to reception, and staff agreed this wasn’t the standard expected from Novotel, but nothing was offered to make up for the situation. Given the very poor experience, I believe there should be at least a partial refund or some kind of compensation.

Dear Mathias T. P., Thank you for sharing your feedback. We sincerely regret the experience described and would like to inform you that your complaint is already being reviewed internally with the responsible teams. We will contact you by email shortly to follow up and address the matter with the attention it deserves. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi

Customer review rating 5.0/5

Hudson D. A. S. Business - Confirmed reviews ALL

Excelnte

Prezado Hudson D. A. S., Agradecemos sinceramente por suas palavras. Ficamos felizes que tenha desfrutado de sua estadia conosco. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 426 reviews 9.2/10 Location
  • 814 reviews 6.6/10 Room
  • 788 reviews 7.1/10 Service
  • 36 reviews 5.1/10 WiFi
  • 464 reviews 8.4/10 Breakfast
  • 329 reviews 5/10 Cleanliness
  • 211 reviews 8.2/10 Vibe
  • 204 reviews 7.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Belo Horizonte