Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.3/5 1,712 reviews

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Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Book this hotel
Room 1

The Superior Room with 2 single-size beds for up to 2 guests is cozy and comfortable for a totally peaceful and relaxing environment, with AorC, cable TV, allergy-free flooring, and free WIFI.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Twin bed(s)

The Superior Room with 1 queen size bed and sofa bed is ideal for family trips. It has free WIFI, AorC, minibar, cable TV, hairdryer, sofa bed for 2 children under 16. Sleeps up to 2 adults and 2 children.

Max. number of persons
3
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The Adapted Superior Room with 1 queen size bed is ideal for people with reduced mobility. It has free WIFI, AorC, emergency button, bathroom with support bars, shower stool. Sleeps up to 2 people.

Max. number of persons
2
Area
From 24 / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Shower Head with colored LED
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The Executive Room with 1 queen-size bed for up to 2 guests is perfect for relaxing after a long day. Its modern facilities include A/C, cable TV, safe, minibar, kettle, tiled floors, and free WIFI.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Ideal for people with reduced mobility and up to 2 guests, the Adapted Executive Room is cozy and conveniently equipped with A/C, kettle, emergency button, bathroom wall bars, shower stool, and free WIFI.

Max. number of persons
2
Area
From 24 / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Ideal for family trips, the Executive Room with 1 queen-size bed and 1 sofa bed accommodates up to 2 adults and 1 child. The room is equipped with A/C, minibar, cable TV, hair dryer, and free WIFI.

Max. number of persons
3
Area
From 24 / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The Deluxe Room with 1 queen-size bed for up to 2 guests is perfect for relaxing after a long day. Its modern facilities include A/C, cable TV, safe, minibar, Nespresso, tiled floors, and free WIFI.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Ideal for family trips, the Deluxe Room with 1 queen-size bed and 1 sofa bed accommodates up to 2 adults and 1 child. The room is equipped with A/C, minibar, cable TV, hair dryer, and free WIFI.

Max. number of persons
3
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Executive Room with 2 Twin Beds.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Enjoy more comfort and space! Suites offer more space to relax with exclusive amenities, such as king size bed, bathtub, hypoallergenic floor, to make your stay more special. Sleeps up to 2 adults.

Max. number of persons
3
Area
From 49 / 527 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 203 rooms
  • 11 rooms for people with reduced mobility
  • 28 family rooms
  • 7 connecting rooms
  • 180 non-smoking rooms
  • 22 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Video game area
  • Children''s TV Channels

Well-being

Novotel Savassi fitness

  • On site
  • Sauna room Additional charge
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Parking pricing: 8.41 50 BRL Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Cooking style
Regional
Capacity
94
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Ideal for a happy hour drink with friends after work, the cozy bar features snacks and a drinks menu with an exclusive selection of spirits, beers and non-alcoholic beverages.

4 options for you to choose from depending on your tastes. A snack at reception from 4am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,712 reviews

Customer review rating 1.0/5

Helen B. Business - Confirmed reviews ALL

Sra. Helen, Lamentamos sinceramente que sua experiência conosco tenha ficado abaixo de suas expectativas, especialmente considerando que esta foi sua terceira hospedagem conosco neste ano. Gostaríamos apenas de esclarecer que a recepção foi informada sobre o ocorrido com a moldura da porta no momento do seu check-out. Assim que tomamos conhecimento da situação, buscamos solucioná-la da melhor maneira possível e, como forma de minimizar o transtorno ocasionado, concedemos o desconto de uma diária no mesmo momento, antes da partida de vocês. Também sentimos muito pelos apontamentos relacionados à limpeza e ao atendimento. Seus comentários são importantes e serão compartilhados com as equipes responsáveis para que possamos reforçar nossos processos e evitar que situações semelhantes voltem a ocorrer. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 2.5/5

Graham T. W. Business - Confirmed reviews ALL

Graham, Agradecemos por compartilhar sua experiência conosco e lamentamos o transtorno relacionado ao faturamento. Gostaríamos de esclarecer que o faturamento solicitado não contemplava despesas com alimentação, apenas os valores referentes à hospedagem. Por esse motivo, não conseguimos prosseguir com o procedimento da forma solicitada. De toda forma, permanecemos à disposição para auxiliá-lo e esclarecer qualquer dúvida. Nossa equipe também está disponível através do e-mail h8…, pelo qual poderemos dar continuidade ao atendimento. Esperamos ter a oportunidade de recebê-lo novamente e proporcionar uma experiência mais positiva. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 4.0/5

Luis G. B. Business - Confirmed reviews ALL

Sr. Luis G., Agradecemos por compartilhar sua avaliação. Agradecemos também por suas observações sobre a qualidade de alguns itens do café da manhã e sobre a necessidade de reparos em determinados apartamentos. Esses apontamentos são muito importantes para direcionarmos nossas ações de melhoria e reforçarmos as verificações de manutenção e conservação de nossas acomodações. Esperamos continuar contando com sua preferência em suas próximas viagens e recebê-lo novamente no Novotel BH Savassi. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 3.0/5

Helena D. C. C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Andre A. Business - Confirmed reviews ALL

Sr. André, Agradecemos por compartilhar sua experiência conosco e por destacar o conforto de nossas acomodações e a cordialidade de nossa equipe. Lamentamos, entretanto, pelos inconvenientes enfrentados durante sua hospedagem. Seu relato foi encaminhado à nossa equipe de Manutenção para que seja realizada uma verificação detalhada na região do apartamento onde esteve hospedado, a fim de identificar e corrigir a origem do barulho. Esperamos ter a oportunidade de recebê-lo novamente para lhe proporcionar uma experiência mais satisfatória. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Sra. Helen, Lamentamos sinceramente que sua experiência conosco tenha ficado abaixo de suas expectativas, especialmente considerando que esta foi sua terceira hospedagem conosco neste ano. Gostaríamos apenas de esclarecer que a recepção foi informada sobre o ocorrido com a moldura da porta no momento do seu check-out. Assim que tomamos conhecimento da situação, buscamos solucioná-la da melhor maneira possível e, como forma de minimizar o transtorno ocasionado, concedemos o desconto de uma diária no mesmo momento, antes da partida de vocês. Também sentimos muito pelos apontamentos relacionados à limpeza e ao atendimento. Seus comentários são importantes e serão compartilhados com as equipes responsáveis para que possamos reforçar nossos processos e evitar que situações semelhantes voltem a ocorrer. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 2.5/5

Graham T. W. Business - Confirmed reviews ALL

Happy to share

Graham, Agradecemos por compartilhar sua experiência conosco e lamentamos o transtorno relacionado ao faturamento. Gostaríamos de esclarecer que o faturamento solicitado não contemplava despesas com alimentação, apenas os valores referentes à hospedagem. Por esse motivo, não conseguimos prosseguir com o procedimento da forma solicitada. De toda forma, permanecemos à disposição para auxiliá-lo e esclarecer qualquer dúvida. Nossa equipe também está disponível através do e-mail h8…, pelo qual poderemos dar continuidade ao atendimento. Esperamos ter a oportunidade de recebê-lo novamente e proporcionar uma experiência mais positiva. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 4.0/5

Luis G. B. Business - Confirmed reviews ALL

The hotel is well located. Breakfast has lots of options, but a few isn’t very good. Staff is friendly. I’ve spent 2 months back and forth in the hotel and some rooms were fine, but some needed repair

Sr. Luis G., Agradecemos por compartilhar sua avaliação. Agradecemos também por suas observações sobre a qualidade de alguns itens do café da manhã e sobre a necessidade de reparos em determinados apartamentos. Esses apontamentos são muito importantes para direcionarmos nossas ações de melhoria e reforçarmos as verificações de manutenção e conservação de nossas acomodações. Esperamos continuar contando com sua preferência em suas próximas viagens e recebê-lo novamente no Novotel BH Savassi. Atenciosamente, Geovana Muniz Supervisora de qualidade Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 3.0/5

Helena D. C. C. Business - Confirmed reviews ALL

The hotel has been declining in quality. The shower temperature fluctuated constantly, there was a large mold stain on the shower ceiling, the wardrobe had no hangers, the comforter was very thin, and the towels were noticeably worn (Room 1163). On the positive side, the staff was courteous, kind, and always willing to help.

Customer review rating 3.5/5

Andre A. Business - Confirmed reviews ALL

I've stayed on this Hotel for 1 night. The accommodations are nice and the staff attentive. The rooms are comfortable, but it seems that it doesn't have any noise isolation. I wasn't able to sleep well as there was a noise like water dropping from time to time which were not in my room (I had to go to the restroom to make sure). The noise was in the middle of the night and it was not constant (it was active for 10 minutes and then was solved). Another improvement needed is staff on lunch time. Lines can take 30min for simple requests like reactivating key which stopped working.

Sr. André, Agradecemos por compartilhar sua experiência conosco e por destacar o conforto de nossas acomodações e a cordialidade de nossa equipe. Lamentamos, entretanto, pelos inconvenientes enfrentados durante sua hospedagem. Seu relato foi encaminhado à nossa equipe de Manutenção para que seja realizada uma verificação detalhada na região do apartamento onde esteve hospedado, a fim de identificar e corrigir a origem do barulho. Esperamos ter a oportunidade de recebê-lo novamente para lhe proporcionar uma experiência mais satisfatória. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Nadine L. Business - Confirmed reviews ALL

very good

Sra. Nadine, Agradecemos por sua avaliação. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Anne B. Families - Confirmed reviews ALL

Claudia, Dayane, and Lois at reception were excellent and extremely accommodating.

Sra. Anne, Agradecemos por sua avaliação. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.0/5

Paul T. Solo - Confirmed reviews ALL

It was nice overall. The fact that the gym was inoperable was disappointing.

Sr. Paul, Agradecemos por sua avaliação. Ficamos felizes em saber que sua experiência foi positiva e atendeu às suas expectativas. Em relação à academia, informamos que ela permanece temporariamente em reforma para que possamos oferecer um espaço ainda mais confortável e moderno aos nossos hóspedes. Enquanto as obras são realizadas, disponibilizamos como alternativa a academia localizada em nosso combo, o ibis budget BH Savassi. Agradecemos pela compreensão e esperamos ter a satisfação de recebê-lo novamente em breve para uma experiência ainda melhor. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.5/5

Mila P. Business - Confirmed reviews ALL

Everything was great, except the internet connection. Thanks you.

Sra. Mila, Agradecemos por sua avaliação. Ficaremos atentos ao ponto abordado com relação a internet e repassaremos ao setor responsável para as devidas tratativas e melhorias. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Andrew C. Business - Confirmed reviews ALL

Will always return. Everyone is so nice

Sr. Andrew, Agradecemos por sua avaliação. O senhor será sempre muito bem-vindo, estamos à disposição! Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.5/5

Stefano C. Friends - Confirmed reviews ALL

Novotel is a perfect location where spend a week-end in BH. Is located in the central movida area of BH. Executive room is very comfortable. Great Breakfast!

Hi Stefano, Thanks for your lovely feedback! We’re thrilled you enjoyed our central location and found the executive room comfortable. It's great to hear you loved the breakfast too! We hope to welcome you back soon. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 3.0/5

Virginia P. D. C. Business - Confirmed reviews ALL

The gym was not working. It was a weird way for charging for breakfast. Room was somewhat comfortable, but the noise level from the streets were high. Low quality of the bath towels. Bed was ok.

Hi Virginia, Thanks for sharing your feedback. I’m sorry to hear about the gym and noise disturbances during your stay. We appreciate your input on the towels and breakfast, and I'll make sure to share your comments with the team. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.5/5

Thomas C. A. Business - Confirmed reviews ALL

everyone was very nice. bartender loaned me a wine opener, that was very nice

Sr. Thomas, Agradecemos por sua avaliação. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Luciana M. M. A. Business - Confirmed reviews ALL

ok

Sra. Luciana, Agradecemos por sua avaliação. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 2.5/5

Orlando A. D. Business - Confirmed reviews ALL

My room was not cleaned and towels not changed.

Sr. Orlando, Agredecemos por sua avaliação. Ficamos felizes em saber que apreciou nossa localização, porém lamentamos sinceramente pela falha no serviço de arrumação do apartamento e na troca das toalhas durante sua hospedagem. Este não é o padrão de qualidade que buscamos oferecer aos nossos hóspedes. Seu comentário será compartilhado com nossa equipe de governança para reforçarmos a atenção e os cuidados nesses processos. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 3.0/5

Emmanuel R. E. C. Business - Confirmed reviews ALL

I have traveled in many Novotel. This one looks very old and not very clean. Lot of moisture in the shower. The toilet were not cleaned everyday. I assume the shower as well. The design is old. The breakfast is average compared to to other anovotel in the world

Sr. Emmanuel, Agradecemos por compartilhar sua avaliação conosco. Lamentamos que sua experiência não tenha atendido às expectativas. Ficaremos atentos aos pontos abordados e repassaremos ao setor responsável para as devidas tratativas. Esperamos ter a oportunidade de recebê-lo novamente para uma experiência melhor. Atenciosamente, Geovana Muniz Supervisora de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.0/5

Alexandre V. G. Business - Confirmed reviews ALL

I really like the hotel, service is friendly, rooms are comfortable, but the towels are horrible, old, closer to rags than actual towels.

Prezado Sr. Alexandre, Agradecemos por compartilhar sua experiência conosco e por destacar pontos tão positivos como o atendimento da nossa equipe, o conforto dos quartos e a limpeza — ficamos realmente felizes com o seu reconhecimento. Lamentamos sinceramente pela percepção em relação às toalhas. Esse não é o padrão que desejamos oferecer aos nossos hóspedes, e seu comentário é extremamente importante para que possamos agir de forma imediata junto às nossas equipes responsáveis, revisando a qualidade e o estado dos enxovais. Esperamos ter a oportunidade de recebê-lo novamente em uma próxima estadia, proporcionando uma experiência ainda mais completa e alinhada às suas expectativas. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi.

Customer review rating 5.0/5

Kevin M. Business - Confirmed reviews ALL

Friendly, efficient staff, excellent room and a good breakfast

Dear Kevin M., We sincerely thank you for your kind words. It is gratifying to know that our team and services met your expectations. Sincerely, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 3.0/5

Marcio R. S. Families - Confirmed reviews ALL

Towells qualities were poor and ar conditioning was not working properly.

Prezado Marcio R. S., Agradecemos por compartilhar sua avaliação sobre sua estadia no Novotel BH Savassi. Lamentamos que sua experiência não tenha atendido plenamente às suas expectativas, especialmente em relação à qualidade das toalhas e ao funcionamento do ar-condicionado. Esses pontos não condizem com o padrão que buscamos oferecer e serão direcionados às equipes responsáveis para verificação e ajustes. Agradecemos pelo seu feedback e esperamos ter a oportunidade de recebê-lo novamente para uma experiência melhor. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi

Customer review rating 5.0/5

Marc T. B. Business - Confirmed reviews ALL

I greatly enjoyed my stay! My room was amazing, with a comfortable bed, nice restroom, refreshments, and a great view. Additionally, the meals cooked and served by the hotel were delicious and did not disappoint. The staff were exceedingly helpful with my request to extend a few extra days when needed. And lastly, I found the location in the Savassi neighborhood to be safe and convenient. I dream of visiting Brazil again (I even started learning Portuguese), and if I do, I would like to stay here again!

Thank you very much for sharing such a wonderful review about your stay at the Novotel BH Savassi. We are delighted to know that your experience with us helped transform your work trip into a pleasant and memorable stay. It is very rewarding to hear that you enjoyed the comfort of the room, the view, our meals, and especially the attention and helpfulness of our team. Our location in the Savassi neighborhood is indeed one of our great advantages, and we are glad it contributed to making your stay even more convenient and enjoyable. It will be a great pleasure to welcome you again on your next visit to Brazil. We wish you the best with your Portuguese studies and hope to see you again soon. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Other web-users rate our hotel

  • 397 reviews 9/10 Location
  • 798 reviews 6.4/10 Room
  • 732 reviews 7.1/10 Service
  • 27 reviews 6/10 WiFi
  • 450 reviews 8.4/10 Breakfast
  • 313 reviews 5.3/10 Cleanliness
  • 171 reviews 8/10 Food
  • 168 reviews 8/10 Vibe

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