Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.3/5 1,851 reviews

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Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,851 reviews

Customer review rating 5.0/5

Kevin M. Business - Confirmed reviews ALL

Friendly, efficient staff, excellent room and a good breakfast

Dear Kevin M., We sincerely thank you for your kind words. It is gratifying to know that our team and services met your expectations. Sincerely, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 3.0/5

Marcio R. S. Families - Confirmed reviews ALL

Towells qualities were poor and ar conditioning was not working properly.

Prezado Marcio R. S., Agradecemos por compartilhar sua avaliação sobre sua estadia no Novotel BH Savassi. Lamentamos que sua experiência não tenha atendido plenamente às suas expectativas, especialmente em relação à qualidade das toalhas e ao funcionamento do ar-condicionado. Esses pontos não condizem com o padrão que buscamos oferecer e serão direcionados às equipes responsáveis para verificação e ajustes. Agradecemos pelo seu feedback e esperamos ter a oportunidade de recebê-lo novamente para uma experiência melhor. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi

Customer review rating 5.0/5

Marc T. B. Business - Confirmed reviews ALL

I greatly enjoyed my stay! My room was amazing, with a comfortable bed, nice restroom, refreshments, and a great view. Additionally, the meals cooked and served by the hotel were delicious and did not disappoint. The staff were exceedingly helpful with my request to extend a few extra days when needed. And lastly, I found the location in the Savassi neighborhood to be safe and convenient. I dream of visiting Brazil again (I even started learning Portuguese), and if I do, I would like to stay here again!

Thank you very much for sharing such a wonderful review about your stay at the Novotel BH Savassi. We are delighted to know that your experience with us helped transform your work trip into a pleasant and memorable stay. It is very rewarding to hear that you enjoyed the comfort of the room, the view, our meals, and especially the attention and helpfulness of our team. Our location in the Savassi neighborhood is indeed one of our great advantages, and we are glad it contributed to making your stay even more convenient and enjoyable. It will be a great pleasure to welcome you again on your next visit to Brazil. We wish you the best with your Portuguese studies and hope to see you again soon. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Renato A. G. M. Business - Confirmed reviews ALL

front desk was very fast and they were absolutely friendly. The room was great, the bed comfortable and clean, breakfast with a variety of tropical fruit and traditional american brakfast.

Prezado Renato A. G. M., Agradecemos sinceramente por suas palavras. É gratificante saber que sua experiência foi excelente, desde o atendimento até a qualidade do nosso café da manhã. Esperamos recebê-lo novamente em sua próxima visita. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 3.5/5

Mischa H. Couples - Confirmed reviews ALL

We had a great welcome the receptionist was very polite and friendly. However, when we took a shower, there was significant water leaking from the shower into the room. After we informed reception, they offered to change our room. They informed us that we had to go down to reception ourselves to collect the new key card, and that we would also need to return it in the same day. As we were very tired and only staying one night, we did not want to manage this process. In the end, we decided to remain in the same room and returned the card the next morning when we checked out. Although we appreciated the initial welcome, this situation was disappointing and could have been handled more conveniently for guests.

Dear Mischa, Thank you for sharing your experience with us and for highlighting the warm welcome you received from our team at Novotel BH Savassi. We are truly sorry about the inconvenience caused by the water leaking from the shower. This is certainly not the standard we aim to provide. While we are glad our team promptly offered a room change, we understand that, after a long day, the process of going down to reception and managing the key exchange was not the most convenient solution — especially for a one-night stay. Your feedback is very valuable, and we will review this situation internally to ensure we handle similar cases in a more comfortable and guest-focused way in the future. We appreciate your understanding and hope to have the opportunity to welcome you again for a smoother and more pleasant experience. Kind regards, Team Novotel BH Savassi

Other web-users rate our hotel

  • 421 reviews 9.2/10 Location
  • 819 reviews 6.8/10 Room
  • 770 reviews 7.2/10 Service
  • 30 reviews 5.5/10 WiFi
  • 467 reviews 8.4/10 Breakfast
  • 334 reviews 5.2/10 Cleanliness
  • 205 reviews 7.1/10 Amenities
  • 201 reviews 8.4/10 Vibe

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