Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.3/5 1,957 reviews

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Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,957 reviews

TripAdvisor Rating  4.7/5  564 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Victor A. M. Business - Confirmed reviews ALL

Room is spacious and bed is nice. There is too much noise from inside the hotel that I can hear, something that seems an engine, I could hear it all the time, and I when someone from, I don't know exactly, above was taking a shower, I could hear it and the noise of water being drained through the drain in my shower, the noise was very loud.

Dear Victor A. M., Thank you for sharing your observations about your stay. We are sorry to hear that the noise issue affected your comfort. We will consider your feedback to improve the experience of our guests. It is always our goal to provide a pleasant and tranquil environment. Sincerely, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 2.0/5

Eliane A. M. Business - Confirmed reviews ALL

Under the bed and couch was dirty

Prezada Eliane A. M., Agradecemos pelo seu feedback. Lamentamos que a limpeza do seu quarto não tenha atendido às suas expectativas. Sua observação será considerada para melhorar nossos serviços. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 5.0/5

Aldenir O. M. Business - Confirmed reviews ALL

Localization, services and food.

Prezado Aldenir O. M., Agradecemos imensamente seus comentários positivos sobre a localização, serviços e alimentação. É sempre gratificante receber feedbacks como o seu. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 0.5/5

Nelson D. B. B. Business - Confirmed reviews ALL

Worst experience I had. 30min wait in reception. Room was not clean properly. Have to ask multiple times for soap. SOAP!!. They took to days to refill.

Dear Mr. Nelson d. B. B., Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. What you described does not reflect the service standards we strive to maintain at Novotel BH Savassi. We regret the delay at check-in and the shortcomings in room cleanliness and amenity replenishment. Please rest assured that your comments have been shared with our housekeeping and front office teams to prevent such situations from happening again. We truly value your feedback, as it helps us improve the quality of our services. We hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi

Great service

TripAdvisor rating 5.0/5

RossL1185 TripAdvisor review

Excellent services from the staff in general. Leandro was excellent and was very accommodating as we are native English speakers.

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Other web-users rate our hotel

  • 447 reviews 9.2/10 Location
  • 862 reviews 6.9/10 Room
  • 857 reviews 7.3/10 Service
  • 35 reviews 4.8/10 WiFi
  • 491 reviews 8.4/10 Breakfast
  • 340 reviews 5.6/10 Cleanliness
  • 212 reviews 8.5/10 Vibe
  • 206 reviews 7.7/10 Amenities

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