Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.4/5 2,194 reviews

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Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

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Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,194 reviews

TripAdvisor Rating  4.7/5  489 reviews

Certificate of excellence 2024

Not was have satisfaction with services

Customer review rating 2.5/5

Pedro H. O. Solo - Confirmed reviews ALL

Prezado Pedro H. O., Agradecemos por compartilhar sua experiência conosco. Lamentamos que os serviços prestados não tenham atendido às suas expectativas. Valorizamos as opiniões de nossos hóspedes, pois elas nos ajudam a melhorar continuamente. Sua satisfação é importante para nós e esperamos ter a oportunidade de servi-lo melhor em uma futura estadia. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Total disregard for All platinum members

Customer review rating 0.5/5

Richard L. Business - Confirmed reviews ALL

Terrible customer service for All Platinum members!

TripAdvisor rating 1.0/5

Richard L TripAdvisor review

Disappointed

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We\'re sorry to hear that your experience did not meet your expectations, especially regarding the catering service and issues with the water supply. Please accept our sincere apologies for the inconvenience. Your comments have been shared with our maintenance and food & beverage teams so that we can address and improve these points promptly. We hope to have the opportunity to welcome you again and provide a much better experience. Best regards, Givam Prado Quality Supervisor ibis budget BH Savassi

Terrible experience

Customer review rating 0.5/5

Josef Friends - Confirmed reviews ALL

Dear Josef, Thank you for sharing your concerns regarding your recent visit. We sincerely apologize for the service you encountered during your stay, as it does not reflect our standards at Novotel. We value your feedback, and it will be addressed with our team to ensure a more attentive service in the future. We hope to have the opportunity to welcome you back for a better experience. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

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Other web-users rate our hotel

  • 444 reviews 9.4/10 Location
  • 847 reviews 7.2/10 Room
  • 899 reviews 7.3/10 Service
  • 27 reviews 4.8/10 WiFi
  • 478 reviews 8.4/10 Breakfast
  • 318 reviews 6.3/10 Cleanliness
  • 210 reviews 8/10 Food
  • 198 reviews 8.8/10 Vibe

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