Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.5/5 1,390 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.939978, -43.939166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

NUUU GASTROBAR

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,390 reviews

TripAdvisor Rating  4.5/5  286 reviews

Certificate of excellence 2023

Excepcional minha experiência no Novotel!

TripAdvisor rating 5.0/5

Sydney Kenneth S TripAdvisor review

Gratidão ao Novotel pelo excelente atendimento e serviços prestados, quarto espaçoso, cama confortável, tudo lindo, hotel novinho, café da manhã um diferencial a mais, em especial ao colaborador Gilvam que tornou nossa experiência ainda mais incrível! Voltarei novamente ❤️

Well located, good reception!

Customer review rating 4.5/5

Joao B. F. Business - Confirmed reviews ALL

Had an issue forgetting my laptop in the safe and Geovana from the front desk supported me through the phone and got the issue solved in no time .

Dear JOAO B., We very much appreciate your comments regarding your stay at the Novotel BH Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Givam Prado Quest Relations Novotel BH Savassi

Difficulties

Customer review rating 3.0/5

Allan Business - Confirmed reviews ALL

Separate room keys for my wife and I fail on a daily basis - very inconvenient to go up and down to Reception every day to get a new key. Dinner staff failed to initiate the order in the kitchen; waited 35 minutes before being told it was not done, left withoutdinner.

Dear Allan mitchell B., Thank you for taking the time to tell us about your experience at the Novotel BH Savassi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Givam Prado Guest Relations Novotel BH Savassi

Reception is always a mess

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Nobody pics up the front desk phone. You keep calling from the room and you have to go all way down just to talk to the receptionist for simple request.

Caro hóspede, Agradecemos por nos contar sobre sua experiência no Novotel BH Savassi. Sentimos muito não termos correspondido às suas expectativas e pedimos sinceras desculpas pelos transtornos vivenciados. Estamos trabalhando junto à equipe para que situações semelhantes não ocorram novamente. Agradecemos e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo. Atenciosamente, Hanna Vatsula Coordenadora de Recepção e Reservas Novotel BH Savassi

Great combo

Customer review rating 5.0/5

Michael W. Families - Confirmed reviews ALL

The stay was perfect. The rooms were clean and of a good size. The staff was courteous and professional. The breakfast was amazing! Thanks!

Hello! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Recepção e Reservas Novotel BH Savassi

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Other web-users rate our hotel

  • 342 reviews 9.2/10 Location
  • 586 reviews 8.2/10 Room
  • 708 reviews 7.9/10 Service
  • 22 reviews 4.5/10 WiFi
  • 400 reviews 9.2/10 Breakfast
  • 235 reviews 6.8/10 Comfort
  • 226 reviews 8.1/10 Cleanliness
  • 207 reviews 7.5/10 Food

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