Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.2/5 4,094 reviews

Mercure Belo Horizonte Lourdes - Image 1
Mercure Belo Horizonte Lourdes - Image 2
Mercure Belo Horizonte Lourdes - Image 3
Mercure Belo Horizonte Lourdes - Image 4

Description

Hotel extras

  • Enjoy a hotel with pool, steam room, gym and beauty salon

  • Hold your event in our center with capacity for up to 950 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 10 minutes from downtown Belo Horizonte

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

GPS:-19.93733, -43.94505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UDON

Uma das principais referências da Culinária Japonesa em Belo Horizonte. O restaurante UDON vem integrado com o famoso bar japonês. Seu menu destaca-se pelas combinações exclusivas do chef, além dos pratos tradicionais da gastronomia oriental.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,094 reviews

TripAdvisor Rating  4.3/5  3,795 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Tacyanna F. C. Solo - Confirmed reviews ALL

Excelente experiencia

Prezada Sra. Tacyanna Agradeço muito pelos comentários sobre sua hospedagem no Mercure BH Lourdes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Mercure Bh Lourdes. Atenciosamente, Guilherme Sanson Gerente Geral

Customer review rating 5.0/5

Ricardo L. F. C. Couples - Confirmed reviews ALL

Superou todas as expectativas.

Prezado Sr. Ricardo Agradeço muito pelos comentários sobre sua hospedagem no Mercure BH Lourdes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Bh Lourdes. Atenciosamente, Guilherme Sanson Gerente Geral

Customer review rating 1.5/5

Juan D. R. Business - Confirmed reviews ALL

1st Room was not clean and arranged, I was changed and in 2nd room the Safety box was nos fixed to the wall you can carry it on.

Dear Juan D. R., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral

Customer review rating 5.0/5

Jose A. D. M. R. Families - Confirmed reviews ALL

Restaurante Udon é excelente.

Prezado Sr. Jose, Agradeço muito pelos comentários sobre sua hospedagem no Mercure BH Lourdes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza d. que este feedback servirá como incentivo no nosso objetivo d. aprimorar continuamente a qualidade d. nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Bh Lourdes. Atenciosamente, Guilherme Sanson Gerente Geral

Customer review rating 3.0/5

Victor F. B. Business - Confirmed reviews ALL

Overall good, but the room suffered from a lack of maintenance, mainly detached wallpaper.

Dear Victor F. B., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral

In partnership with TripAdvisor

Other web-users rate our hotel

  • 584 reviews 8.9/10 Location
  • 1,535 reviews 6/10 Room
  • 1,408 reviews 6.3/10 Service
  • 66 reviews 2.9/10 WiFi
  • 863 reviews 8/10 Breakfast
  • 539 reviews 5.7/10 Cleanliness
  • 381 reviews 5/10 Amenities
  • 312 reviews 3.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Belo Horizonte