Mercure Belo Horizonte Lourdes

Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.3/5 2,202 reviews

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Description

Hotel extras

  • Enjoy a hotel with pool, steam room, gym and beauty salon

  • Hold your event in our center with capacity for up to 950 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 10 minutes from downtown Belo Horizonte

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

  • RODOVIÁRIA DE BELO HORIZONTE:  CENTRO RODOVIÁRIA DE BELO HORIZONTE

  • METRÔ CARLOS PRATES:  LINHA 1 ESTAÇÃO CARLOS PRATES

  • By plane

    AEROPORTO PAMPULHA At 17km / 10 miles

  • By plane

    CONFINS At 43km / 26 miles

  • By plane

    PAMPULHA At 11.7km / 7.27 miles

  • By plane

    TANCREDO NEVES At 43km / 27 miles

  • By train

    CARLOS PRATES At 3km / 1 miles

  • By train

    ESTACAO CENTRAL At 6km / 3 miles

  • By train

    ESTAÇÃO FERROVIARIA DE BH At 0km / 0 miles

GPS:-19.937953, -43.944862

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

REDE GOURMET

The Sargas is a modern and innovative restaurant with conditioned wine cellar, stylish decor and excellent service. The menu is prepared by an experienced chef, bringing the best in international cuisine to the hotel with a taste of Minas Gerais.

Our accommodation(s)

Discover our rooms at the Mercure Belo Horizonte Lourdes hotel and be amazed! Our rooms are designed to meet all of your accommodation needs and, whether for business or leisure, all of the different room categories provided by the hotel offer complete comfort, free WIFI and 24-hour room service. Rooms for up to 3 people whether traveling with friends or family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,202 reviews

TripAdvisor Rating  4.0/5  2,869 reviews

Certificate of excellence 2022

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

It was amazing. It was our first time in Brazil and we loved staying here. Everyone was so nice. The room was great, the breakfast was amazing. We can't wait until we return. Thank you.

Dear Mr. Richard James D., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Great stay

Customer review rating 5.0/5

Adri Business - Confirmed reviews ALL

People are friendly, helpful, well located and I had a great stay at the hotel. Thank you

Dear Adriana S., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Avarege stay

Customer review rating 2.0/5

Edmilson F. Families - Confirmed reviews ALL

They give me a room diferente that was booked.

Dear Edward Benjamin F., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral

Great breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The stay was very good I just wish they wold charge normal prices for the fridge items, pretty much every guest comes in with bottles of water. If your guests are going to nearby stores to get snacks and water the hotel is just being inconvenient, rather than providing the convenience of having a few threats at hand. Other than this the stay was very good, the room was clean and the room service very good as well.

Dear Gregory Ramos P., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Very good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Overall very satisfied with the stay @ Mercure Lourdes.

Dear Linda B., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

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