Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.2/5 4,420 reviews

Mercure Belo Horizonte Lourdes - Image 1
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Description

Hotel extras

  • Enjoy a hotel with pool, steam room, gym and beauty salon

  • Hold your event in our center with capacity for up to 950 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 10 minutes from downtown Belo Horizonte

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

GPS:-19.93733, -43.94505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UDON

Uma das principais referências da Culinária Japonesa em Belo Horizonte. O restaurante UDON vem integrado com o famoso bar japonês. Seu menu destaca-se pelas combinações exclusivas do chef, além dos pratos tradicionais da gastronomia oriental.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,420 reviews

TripAdvisor Rating  4.5/5  3,472 reviews

Certificate of excellence 2024

Mercure's empolyees are polite.

Customer review rating 5.0/5

Thiago Business - Confirmed reviews ALL

The service was excellent and I felt safe myself

Dear Thiago N., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Very nice stay

Customer review rating 5.0/5

Miguel Solo - Confirmed reviews ALL

I enjoyed the hotel and its lovely cation. Very nice hotel in a good location, friendly staff and great value.

Dear Miguel David Z., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Excellent

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Mercure was great and highly recommend it

Dear Elizabeth K., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Well located

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

I enjoyed the location and employees were friendly and professional. Excellent service. Room 312 was clean but smells musty.

Dear Glen K., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral

Excellent Service! Great stay!

Customer review rating 5.0/5

David P. Friends - Confirmed reviews ALL

We thoroughly enjoyed our stay. Customer service was exceptional and the staff was so friendly and helpful! Thank you for a wonderful experience! Blessings on all of you!

Dear David P., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

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Other web-users rate our hotel

  • 694 reviews 8.7/10 Location
  • 1,844 reviews 6.4/10 Room
  • 1,791 reviews 7/10 Service
  • 70 reviews 3.2/10 WiFi
  • 901 reviews 7.7/10 Breakfast
  • 625 reviews 5.6/10 Cleanliness
  • 435 reviews 6.2/10 Amenities
  • 321 reviews 3.2/10 Value

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