Name: Well located, modern hotel in Belo Horizonte | Mercure - ALL
Address: Avenida do Contorno 7315, Lourdes, BELO HORIZONTE, 30110047, Brazil
Telephone: +553132984100
Rating: 4.3

Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.3/5 3,016 reviews

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Description

Mercure Belo Horizonte Lourdes

Hotel for travellers looking for local and authentic experiences

Welcome to the Mercure Belo Horizonte Lourdes Hotel! We are operating under the ALLSAFE higiene protocols to ensure total safety during your stay. We are ready and eager to have you!

Guilherme Sanson, Hotel Manager

The Mercure Belo Horizonte Lourdes offers you an incredible stay. The rooms are spacious and beautifully decorated for couples, families, singles and Pets (small size). All air-conditioned and with free wi-fi. The restaurant has an incredible international cuisine for breakfast, lunch and dinner, or have drinks and snacks at the bar. Use the event rooms for corporate meetings and the Business Center, and to relax, the hotel has an incredible structure, with a swimming pool, sauna, beauty salon and flower.

Take advantage of the hotel's good location to tour the capital of Minas Gerais. 5 minutes by car, you arrive in the Savassi district, full of restaurants and bars with the best of local cuisine. Also visit Praça da Liberdade, a 5-minute from the hotel. Don't miss the Central Market, 9 minutes' drive from the Mercure BH Lourdes hotel, Pampulha, 22 minutes' drive from the hotel, Serra do Curral, 31 minutes' drive from the hotel, and Parque das Mangabeiras, the 15 minutes by car from the hotel.

Mercure Belo Horizonte Lourdes combines a good location with beautiful, modern and sophisticated accommodation and services for an authentic experience. Looking for a hotel in Belo Horizonte, book now!

Hotel extras

Enjoy a hotel with pool, steam room, gym and beauty salon
Hold your event in our center with capacity for up to 950 people
We are a pet friendly hotel
Children up to 12 years of age stay free of charge
10 minutes from downtown Belo Horizonte

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

GPS:-19.937953, -43.944862

Telephone +55 31 3298-4100

+55 31 3298-4105

ESTAÇÃO FERROVIARIA DE BH

Railway station

100 m / 0.06 mi

CARLOS PRATES

Railway station

3 km / 1.86 mi 30 min walk / 7 min drive

RODOVIARIA DE BELO HORIZONTE

Bus stop

5 km / 3.11 mi 50 min walk / 10 min drive

ESTACAO CENTRAL

Railway station

6 km / 3.73 mi 45 min walk / 10 min drive

PAMPULHA

Domestic airport 1 - full name

12.8 km / 7.95 mi 27 min drive

AEROPORTO PAMPULHA

Domestic airport 1 - full name

17 km / 10.56 mi 35 min drive

CONFINS

Int. airport 1 - full name

43 km / 26.72 mi 55 min drive

CNF

Int. airport 1 - IATA code

43 km / 26.72 mi 55 min drive

TANCREDO NEVES

Airport

43.6 km / 27.09 mi 50 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

REDE GOURMET

The Sargas is a modern and innovative restaurant with conditioned wine cellar, stylish decor and excellent service. The menu is prepared by an experienced chef, bringing the best in international cuisine to the hotel with a taste of Minas Gerais.

Our accommodation(s)

Discover our rooms at the Mercure Belo Horizonte Lourdes hotel and be amazed! Our rooms are designed to meet all of your accommodation needs and, whether for business or leisure, all of the different room categories provided by the hotel offer complete comfort, free WIFI and 24-hour room service. Rooms for up to 3 people whether traveling with friends or family.

Room

Classic Room with 2 single beds

Max. number of persons: 2
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Classic Room with 3 single beds

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Standard Room with 1 double bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Standard Room with 3 single beds

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Superior Room with a double bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Standard room with 1 double bed and 1 single bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Privilege Room with 1 double bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk(...)

Room

Classic Room with 1 double bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Classic Room with 1 double bed and 1 single bed

Max. number of persons: 3
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Our guest reviews

well located, poor after-service

Renata Business - 11/28/2022 Confirmed reviews ALL

Unfortunatelly I forgot a few items, and emailed the hotel asking form them to send me them, but didn't get any answer. I called, even. Still haven't had any kind of response. I think an employee could check the room as a part of check-out.

Dear RENATA LOPES R., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Well located

Anonymous Friends - 11/24/2022 Confirmed reviews ALL

I booked a triple room (3 single beds) during my stay but there was just 2 sets of towels. We requested an extra set but service provided us 2 shower towels (being too big to use as face/hand towel). Also, about the toiletries there was a single bottle of shampoo + single bother of conditioner and 4 bottles of body cream. Luckily we brought our own toiletries so there was no need to request it at front desk but there was a lot of not good care regarding services. We did not bother complaining about this during our stay but would be good to pay more attention to these details.

Dear Rosane Emiko S., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Boa estada

Berenice Families - 11/22/2022 Confirmed reviews ALL

Dentro das expectativas

Dear Berenice de Souza A C., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Very well located

Anonymous Business - 11/18/2022 Confirmed reviews ALL

Location, service, availability all great. The check out system was unbelievably slow and out dated, people standing in line to do check outs, review bills and such. The check out slow process did not fit my schedule. I had no time to stand in line, and if I had done so, I would have lost my flight. Not staying in line and discussing my bill costed wrongful charges. I was charged the consumption of goodies that I have not consumed.

Dear Ana Carolina Ignacio de O., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Problem with the reservation

Anna C. S. Families - 11/16/2022 Confirmed reviews ALL

We made a reservation for 3: me, my husband and my 9 years old son. The system showed an option the was possible to allocate us 3. Arriving in the hotel, very tired after a long car trip, we discovered that the room only had 1 standard double bad. No extra bed available!! How so?! I was very disappointed. We had to sleep the 3 of us on the same bad. Very uncomfortable! It was not cheap for this king of experience. Again. Very disappointed!

Dear Anna Carolina S., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

522 reviews 8.2/10 Location
1,180 reviews 6.5/10 Room
1,142 reviews 6.6/10 Service
57 reviews 2.9/10 WiFi
662 reviews 7/10 Breakfast
455 reviews 6.4/10 Cleanliness
302 reviews 2.9/10 Value
58 reviews 5.9/10 Pool

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Mercure Belo Horizonte Lourdes

Description

Hotel extras

Hotel location

Access and transport

ESTAÇÃO FERROVIARIA DE BH

CARLOS PRATES

RODOVIARIA DE BELO HORIZONTE

ESTACAO CENTRAL

PAMPULHA

AEROPORTO PAMPULHA

CONFINS

CNF

TANCREDO NEVES

ABILIO BARRETO

PRAÇA DA LIBERDADE

PRACA DA LIBERDADE

CATEDRAL NOSSA SRA DE LOURDES

PRAÇA SETE

LAGOA DA PAMPULHA

ZOOLOGICO

Hotel services

REDE GOURMET

Breakfast Non contractual photo

Pool

Fitness center

Meetings & Events

Our accommodation(s)

Classic Room with 2 single beds

Classic Room with 3 single beds

Standard Room with 1 double bed

Standard Room with 3 single beds

Superior Room with a double bed

Standard room with 1 double bed and 1 single bed

Privilege Room with 1 double bed

Classic Room with 1 double bed

Classic Room with 1 double bed and 1 single bed

Junior Suite with 1 double bed

Executive Suite with 1 double bed

Room Office - Apartment without a bed to be used as an office

Standard Room with 2 twin beds

Superior Room with 2 twin beds

Our guest reviews

Web-users rating

Our other establishments nearby

ibis budget BH Savassi

Novotel BH Savassi

ibis Belo Horizonte Savassi

ibis Belo Horizonte Liberdade