Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.2/5 4,127 reviews

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Description

Hotel extras

  • Enjoy a hotel with pool, steam room, gym and beauty salon

  • Hold your event in our center with capacity for up to 950 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 10 minutes from downtown Belo Horizonte

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

GPS:-19.93733, -43.94505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UDON

Uma das principais referências da Culinária Japonesa em Belo Horizonte. O restaurante UDON vem integrado com o famoso bar japonês. Seu menu destaca-se pelas combinações exclusivas do chef, além dos pratos tradicionais da gastronomia oriental.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,127 reviews

TripAdvisor Rating  4.3/5  3,835 reviews

Great experience

TripAdvisor rating 5.0/5

luccaxc TripAdvisor review

Really great, great accomodation and great service! I loved the experience it was amazing! Flavorful food for breakfast!

Dear Lucca, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Customer review rating 3.0/5

Igor D. S. S. D. S. Business - Confirmed reviews ALL

I stayed on the 14th floor for 7 nights and felt the experience fell short of the price point. A major factor in my rating is the location; while it’s in Lourdes, it’s in a very commercial pocket. All the major, vibrant restaurants are actually closer to the Novotel, and the few options immediately around the Mercure are overpriced. Even finding a grocery store or supermarket required a 15 minute walk, which was inconvenient. The room itself was quite outdated, and the lack of soundproofing on the door meant I heard every noise from the hallway. Additionally, the elevators were slow and prone to issues, which is a real problem when you're on a high floor. Given that the price difference between here and the Novotel was only $200 for the week, the trade-off in quality and convenience wasn't worth it. I expected better service and facilities for the premium price charged.

Dear Mr Igor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Customer review rating 3.5/5

Luca G. Couples - Confirmed reviews ALL

All good, we enjoyed it. The only improvement might be with the breakfast; we found it on the expensive side if taken into consideration what is offered.

Dear Luca G., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral

Customer review rating 5.0/5

Tacyanna F. C. Solo - Confirmed reviews ALL

Excelente experiencia

Prezada Sra. Tacyanna Agradeço muito pelos comentários sobre sua hospedagem no Mercure BH Lourdes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Mercure Bh Lourdes. Atenciosamente, Guilherme Sanson Gerente Geral

Customer review rating 5.0/5

Ricardo L. F. C. Couples - Confirmed reviews ALL

Superou todas as expectativas.

Prezado Sr. Ricardo Agradeço muito pelos comentários sobre sua hospedagem no Mercure BH Lourdes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Bh Lourdes. Atenciosamente, Guilherme Sanson Gerente Geral

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Other web-users rate our hotel

  • 596 reviews 8.9/10 Location
  • 1,565 reviews 6/10 Room
  • 1,411 reviews 6.4/10 Service
  • 67 reviews 2.8/10 WiFi
  • 870 reviews 8/10 Breakfast
  • 545 reviews 5.4/10 Cleanliness
  • 385 reviews 5.2/10 Amenities
  • 319 reviews 3.4/10 Value

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