Mercure Belo Horizonte Lourdes 4 stars

Customer review rating (ALL Rating) 4.2/5 4,201 reviews

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Description

Hotel extras

  • Enjoy a hotel with pool, steam room, gym and beauty salon

  • Hold your event in our center with capacity for up to 950 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 10 minutes from downtown Belo Horizonte

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Lourdes

Avenida do Contorno 7315, Lourdes
30110047 BELO HORIZONTE
Brazil

GPS:-19.93733, -43.94505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UDON

Uma das principais referências da Culinária Japonesa em Belo Horizonte. O restaurante UDON vem integrado com o famoso bar japonês. Seu menu destaca-se pelas combinações exclusivas do chef, além dos pratos tradicionais da gastronomia oriental.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,201 reviews

Customer review rating 4.5/5

Leticia M. P. T. Business - Confirmed reviews ALL

I was travelling for work to BH. The hotel staff was very attentive and the services were great. Very good breakfast, clean rooms, good shower and mattress. Some rooms need maintenance (wallpaper etc.) but nothing that was an issue during my stay. The location is also very good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Customer review rating 3.5/5

Maria S. G. Business - Confirmed reviews ALL

Somewhat satisfied, as there were some issues with communication. Only 1 of your staff spoke English and it was difficult to communicate with your team.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Customer review rating 5.0/5

Vitor P. Business - Confirmed reviews ALL

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Customer review rating 3.5/5

Fabiola D. B. Families - Confirmed reviews ALL

There was no priority check-in available. Two receptionist for a lot of people. Very slow check in also. The welcome drinks was a can of soft drinks. Very poor for the average standard. We have asked for three luggage stand holder that have never came. There was no safe at the room as well. breakfast was good.

Dear Mrs Fabiola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Customer review rating 5.0/5

Vincent G. D. Solo - Confirmed reviews ALL

The room was clean, modern and spacious. The view was breathtaking and the service was excellent..

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Sanson Gerente Geral Mercure BH Lourdes

Other web-users rate our hotel

  • 604 reviews 8.8/10 Location
  • 1,608 reviews 6/10 Room
  • 1,453 reviews 6.5/10 Service
  • 64 reviews 2.9/10 WiFi
  • 899 reviews 7.9/10 Breakfast
  • 561 reviews 5.5/10 Cleanliness
  • 399 reviews 5.6/10 Amenities
  • 333 reviews 3.2/10 Value

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