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ibis budget Belo Horizonte Afonso Pena 2 stars

Customer review rating 4.1/5 12,992 reviews
ibis budget Belo Horizonte Afonso Pena
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+ 14 Services
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis budget Belo Horizonte Afonso Pena

Rua Rio Grande do Norte 784
30130131
belo horizonte
brazil

Tel: +553121084750

Fax: (+55)3121084758

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIARIA :   10 min. de carro

  • PRACA DA ESTACAO :   8 minutos de car

  • IBIS BUDGET BH AFONSO PENA :  

  • By plane

    TANCREDO NEVES At 41km / 25.48 miles

GPS :-19.932339, -43.931266

Our accommodations

Bed in shared room

  • Max. number of persons: 1
Accessible room

Standard Adapted Apartment Double Bed - PNE

  • Max. number of persons: 2
  • Area: From 13m²

Bed in shared room for women

  • Max. number of persons: 1
Accessible room

Functional apartments for up to two people with a double bed.

  • Max. number of persons: 2
  • Area: From 11m²
  • Wireless internet in your room
  • Business Desk

Functional apartments for up to three people.

  • Max. number of persons: 3
  • Area: From 11m²
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

A lobby bar, where guests can eat and enjoy a drink. Open 24 hours

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis budget Belo Horizonte Afonso Pena

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

12,992 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,435 reviews

Polite but confusing

Customer review rating 4.1/5

Rubens Couples - 31/01/2020 Confirmed reviews ALL

Upon arriving we were surprised with the inoperative system even with the check-in done through the internet previously. We were unable to access the room after 12 noon even having paid extended check-out, there were stained towels and there was no blanket in the room. Despite what happened all the staff were kind and were always willing to help us.

Dear Vakmir De Campos B., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best value for money

Customer review rating 4.1/5

Eric S. Families - 10/01/2020 Confirmed reviews ALL

Great price, and known quality. Only hitch was the shortage of attendants for a large number of tasks, which led to a fifteen-minute delay just to be able to buy a drink, since attendants were heating meals, checking people in, explaining hotel procedures, all with a line that increased by the minute.

Dear Eric Jorge S., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience ibis budget Belo Horizonte Afonso Pena

Ok

Customer review rating 4.1/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

Funcional, ok.

Prezada Patrícia, Muito obrigada por sua resposta a nossa pesquisa de satisfação. No ibis budget procuramos oferecer o essencial do conforto e da praticidade por um preço justo, por isso, com o seus comentários, poderemos aperfeiçoar nossos serviços para garantir experiências cada vez melhores em nossos hotéis! Agradecemos por escolher o ibis budget BH Afonso Pena Cordialmente, Carolinne Fialho Supervisora Guest Experience Ibis Budget Belo Horizonte Afonso Pena

Economic place.

Customer review rating 4.1/5

Anonymous Solo - 02/01/2020 Confirmed reviews ALL

Simple and practical hotel. Unfortunately the breakfast starts at 7h on Saturdays and I had to leave at 6h39.

Dear Elisabete M., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bom hotel

Customer review rating 4.1/5

Gostei D. H. N. H. Families - 29/11/2019 Confirmed reviews ALL

Normal

Prezada Maria, Muito obrigada por sua resposta a nossa pesquisa de satisfação. No ibis budget procuramos oferecer o essencial do conforto e da praticidade por um preço justo, por isso, com o seus comentários, poderemos aperfeiçoar nossos serviços para garantir experiências cada vez melhores em nossos hotéis! Agradecemos por escolher o ibis budget BH Afonso Pena Cordialmente, Carolinne Fialho Supervisora Guest Experience Ibis Budget Belo Horizonte Afonso Pena

Excellent

Customer review rating 4.1/5

Dr.gaurav Solo - 21/11/2019 Confirmed reviews ALL

Linda help me while i stay there

Dear Gaurav D., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Check in demorado

Dear Kamilla Ribeiro S., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location clean rooms friendly staff

Customer review rating 4.1/5

Ferq Business - 18/11/2019 Confirmed reviews ALL

Great. The only thing that bothered me was the breakfast. Microwave eggs with butter and milk is something I can not eat. No options for gluten free lac free sugar free

Dear Fernanda De Ventura Meilhac C., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good value hotel, could employ more bilingual staff and be more earth-friendly

Customer review rating 4.1/5

Mariano R. Business - 12/11/2019 Confirmed reviews ALL

I was happy to stay 7 nights at Ibis Budget BH Afonso Pena. I am particularly grateful to David and Marco Tulio, two of the staff who can speak English. It was a relief to be able to speak to hospitality staff who are conversant in English. With other staff we sometimes conversed using Google Translate. I am quite disappointed that while the hotel promotes in the room to help save the earth, the cleaning staff change my towels everyday even though I hang my used towel in the rack for my reuse (and not put on the floor). Also everyday they remove my hardly used soap, and replace it with brand new packaged ones. Sometimes I have to keep my used soap out of their sight so I can reuse it. Please be more true to your promise to help save the earth. Don't change the guest's soap, you can offer a new packaged one, but don't throw the perfectly usable soap. Also make it clearer what guests have to do if they want to reuse their towels and if they do not yet want to change to new towels. I had an Accor membership but because I booked through Agoda the hotel couldnt give Accor points for my stay.

Dear mariano jr reyes R., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good value for the money

Customer review rating 4.1/5

Couple F. C. Couples - 11/11/2019 Confirmed reviews ALL

Good location, in the heart of Savassi area, very friendly staff, simple check-in, accommodation small but perfectly within the spirit of a budget accommodation. I would return in my next time in BH.

Dear Lenilce Pinheiro S., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good but

Customer review rating 4.1/5

Francisco N. Couples - 27/10/2019 Confirmed reviews ALL

Don't know why we were given a room for disabled people. Rooms for the disabled should have a rack or rest for suitcase/bags

Dear Francisco, We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis Budget Belo Horizonte Afonso Pena

Agradável e eficiente

Customer review rating 4.1/5

Paulo S. D. C. Business - 06/10/2019 Confirmed reviews ALL

Satisfatoria

Dear Paulo Sergio Da c., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was a great experience but I have to say something.

Customer review rating 4.1/5

Caio Business - 02/10/2019 Confirmed reviews ALL

It was a great experience but I have to say something: It's hard to insert the card in the right place inside the lift. Correct that, please!

Dear Caio Jacob Izel P., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Didn't recommend it for friends

Customer review rating 4.1/5

Jaris Business - 28/09/2019 Confirmed reviews ALL

Me and another friend who also stayed at the same hotel found the Ibis cloistered atmosphere absurd. I had never seen an elevator system that needs identification. When the identification failed, and it was failing a lot, we needed to leave the elevator for not to harm the other guests ride. I know it's one of the UNNECESSARY tools for protection. The internet system that I have not used also requires UNNECESSARY registration for access. Those who have never been to a maximum security prison can have a brief experience of how to feel controlled by staying at Ibis. I sincerely hope you will rethink the guest freedom control system. No one in their right mind would choose an invasive hosting service at this level.

Dear Jaris Gomes V., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Uncomfortable stay: bad cleaning and bed.

Customer review rating 4.1/5

Alex Business - 13/09/2019 Confirmed reviews ALL

Cleaning of the room overall was bad. No toilet paper rolls, dirty rooms and a terrible mattress.

Dear Alex Gomes M., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Expensive for a low budget hotel

Customer review rating 4.1/5

Marcio Business - 12/09/2019 Confirmed reviews ALL

The bathroom was smelling like a swamp. The TV is very small. The window does not block all lights. And it opens just 10cm making the ambient very uncorfotable for breathing.

Dear Marcio Flavio Gandra F., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis Budget Belo Horizonte Afonso Pena

Nota good

Customer review rating 4.1/5

Mauro Families - 04/09/2019 Confirmed reviews ALL

My room was not made and washed. The elevator card didn't work.

Dear Mauro P., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

agradable

Customer review rating 4.1/5

Fredy R. Families - 01/09/2019 Confirmed reviews ALL

ok

Dear Fewddy A R. F., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrível place to stay

Customer review rating 4.1/5

Eliane Families - 26/08/2019 Confirmed reviews ALL

Very small no phone

Dear Eliane Maria Silva C., Thank you for taking the time to tell us about your experience at the ibis budget Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis Budget Belo Horizonte Afonso Pena

Good when traveling with pets

Customer review rating 4.1/5

Natan M. Families - 21/08/2019 Confirmed reviews ALL

Hotel has good localization in Belo Horizonte. Although the room is very small it was ok to us. Breakfast is delicious. Parking is paid.

Dear Natan Medeiros M., We very much appreciate your comments regarding your stay at the ibis budget Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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