ibis budget BH Savassi 2 stars

Customer review rating (ALL Rating) 3.7/5 2,584 reviews

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Description

Hotel extras

  • 6-minutes drive from the hotel to the Medical Association of Minas Gerais

  • 10-minutes drive from Viracopos Airport

  • 10-minutes drive to BR 356 highway

  • 13-minutes drive from Belo Horizonte Bus Station

  • 25-minute drive to Belo Horizonte Airport - Pampulha

Our accommodation(s)

Hotel location

ibis budget BH Savassi

Avenida do Contorno, vs R Paulo Simoni na
30330-190 BELO HORIZONTE
Brazil

GPS:-19.93992, -43.93894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

IBIS BUDGET

Non contractual photo

You can enjoy our delicious breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,584 reviews

Customer review rating 5.0/5

Rafaela J. Families - Confirmed reviews ALL

Amazing staff! Friendly, thoughtful, polite, super helpful open minded people! I loved each one of them

Dear Rafaela J., Thank you so much for your wonderful review and for awarding us a perfect score! We are truly delighted to read your kind words about our team. Knowing that you found our staff friendly, thoughtful, polite, and helpful means a great deal to us. Your recognition will certainly be shared with everyone — it will make their day! We hope to welcome you back very soon at ibis budget BH Savassi for another amazing stay. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 1.5/5

Lucas S. Couples - Confirmed reviews ALL

Ok it's low budget, but no water or soap in the rooms? C'mon!

Dear Lucas, Thank you for your feedback regarding your stay at ibis budget BH Savassi. As per brand standards, we provide bar soap in the rooms. If it was missing, we sincerely apologize for the oversight. Complimentary water is not included in the ibis budget concept, but it is available for purchase at the front desk. We appreciate your comments, as they help us improve. Kind regards, Givam Prado

Customer review rating 0.5/5

Laura A. D. Couples - Confirmed reviews ALL

We arrived at the hotel at 11h and the recepcionist said they'd tell us when our room would be ready. We waited and waited and at 13h we started to notice that people that arrived after us and just did the check-in were getting a room already and the line was big. When we asked about our room, they said we should came back to the balcony, but no one told us this, so we waited around 4 hours to get a room, while we saw people getting there much after us getting a room instantly and we asked the recepcionist about we, they said we were in the wrong and ignored us. We ended up getting a room for wheelchair users and it wasn't good. On the first day our room wasn't cleaned and the Air conditioning machine was dirty and made us sick

Dear Laura, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you described, especially regarding the communication during check-in and the room conditions. Our official check-in time is from 3:00 PM. We understand the expectation for an earlier room availability and, whenever possible, we do our best to accommodate early arrivals. However, some room categories may become available sooner than others depending on housekeeping flow and availability, which may explain why other guests were accommodated earlier. Regarding the accessible room, during periods of high occupancy we must honor the original room category booked, and unfortunately we are not always able to change categories when the hotel is operating at high demand. We regret if the room did not meet your expectations. We also apologize for the lapse in housekeeping and the condition of the air conditioning unit. This is certainly not the standard we strive to deliver. Your comments will be shared with the responsible teams to reinforce our procedures and prevent similar situations from happening again. We truly value your feedback, as it helps us continuously improve our services. Please do not hesitate to contact us if you would like to discuss your stay further. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Customer review rating 4.5/5

Luiz C. D. A. M. Business - Confirmed reviews ALL

Boa

Prezado Sr. Luiz C. D. A. M., Agradecemos por compartilhar sua avaliação sobre sua estadia no ibis budget BH Savassi. Ficamos muito felizes em saber que sua experiência foi positiva e que nossa localização atendeu às suas expectativas. É sempre gratificante receber uma nota 90/100 e saber que proporcionamos uma boa hospedagem. Esperamos recebê-lo novamente em breve para mais uma excelente estadia. Atenciosamente, Givam Prado Supervisor D. Qualidade ibis budget BH Savassi

Customer review rating 2.0/5

Gustavo G. Business - Confirmed reviews ALL

Hotle is old. Old towels, scarce water, old beds, old bed sheets and general conservation

Thank you for sharing your feedback, Mr. Gustavo. We are sorry that your experience did not meet your expectations. Your comments regarding the condition of the hotel, towels, beds, linens, and water supply will be shared with the responsible teams for review and improvement. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Other web-users rate our hotel

  • 1,060 reviews 9.1/10 Location
  • 2,133 reviews 3.2/10 Room
  • 1,174 reviews 6.7/10 Service
  • 64 reviews 5.8/10 WiFi
  • 853 reviews 3.7/10 Cleanliness
  • 739 reviews 6.7/10 Breakfast
  • 542 reviews 4.1/10 Value
  • 31 reviews 2.5/10 Wellness Area

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