ibis budget BH Savassi

Customer review rating (ALL Rating) 3.9/5 2,195 reviews

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ibis budget BH Savassi - Image 1
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Avenida do Contorno, vs R Paulo Simoni na, 30330-190 BELO HORIZONTE, Brazil

Description

Hotel extras

  • 6-minutes drive from the hotel to the Medical Association of Minas Gerais

  • 10-minutes drive from Viracopos Airport

  • 10-minutes drive to BR 356 highway

  • 13-minutes drive from Belo Horizonte Bus Station

  • 25-minute drive to Belo Horizonte Airport - Pampulha

Our accommodation(s)

Hotel location

ibis budget BH Savassi

Avenida do Contorno, vs R Paulo Simoni na
30330-190 BELO HORIZONTE
Brazil

GPS:-19.93992, -43.93894

Telephone
Fax +55 31 3311-9420

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

IBIS BUDGET

Non contractual photo

You can enjoy our delicious breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,195 reviews

Customer review rating 1.5/5

James J. Families - Confirmed reviews ALL

Child’s bed not made. Hotel address incorrect on app/ google maps. Staff not bothered.

Dear James J., Thank you for sharing your feedback regarding your recent stay at ibis budget BH Savassi. We sincerely apologize for the inconveniences you encountered during your visit. We are sorry about the issue with the child’s bed not being made and the confusion caused by the incorrect address on the app and Google Maps. Additionally, we regret that our staff did not meet your expectations regarding their service. Please be assured that your comments are taken very seriously and will be shared with the respective teams to ensure these issues are addressed and prevented in the future. We hope you will give us another opportunity to serve you and provide a much-improved experience on your next visit. Sincerely, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

Well located!

Customer review rating 4.0/5

Raphael G. F. Business - Confirmed reviews ALL

Shower box is very uncomfortable! Small room! Towel is the bad quality ( very used).

Resposta à Avaliação de Raphael Gustavo F. Prezado Raphael Gustavo F., Agradecemos por compartilhar sua experiência no ibis budget BH Savassi. Ficamos contentes em saber que apreciou a localização do nosso hotel. Lamentamos saber que o box do chuveiro e o tamanho do quarto não atenderam às suas expectativas, assim como a qualidade das toalhas. Suas observações são importantes para nós e serão encaminhadas aos departamentos responsáveis para que possamos melhorar continuamente nossos serviços. Esperamos ter a oportunidade de recebê-lo novamente em breve e proporcionar uma experiência ainda mais satisfatória. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Not previously cleaned

Customer review rating 1.0/5

Jose B. Business - Confirmed reviews ALL

It was a really bad experience, The room accommodation and installation is good, but the room was not previously cleaned between guests and that left me a really poor impression and left me concerned for the sanitary condition of the hotel as a whole thus impacting negatively my stay as a whole. Some of the towels were still wet from the previous guest. There were a open can of sparkling water on the table, the bathroom's garbage bin was full of tissues, etc. It clearly showed that the room was not cleaned at all between guests and the housekeeping service did not even entered the room between guests.

Dear Jose B., Thank you for taking the time to share your experience with us. We deeply regret the issues you encountered during your stay, particularly regarding the cleanliness of your room. This is certainly not the standard we strive to maintain. Please accept our sincerest apologies for the oversight by our housekeeping team. Rest assured, we are addressing this matter urgently to ensure that such an incident does not occur again. The cleanliness and comfort of our guests are our top priorities, and we will reinforce our cleaning protocols to prevent similar situations in the future. We hope you will consider giving us another opportunity to provide you with a better experience. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi

bad stay

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

the hotel as a whole is poorly maintained, the mattress and pillows are bad, the shower is poorly maintained with a moldy ceiling, very dirty corridors and the main lobby smells bad.

Dear Guest, Thank you for sharing your feedback with us through the TrustYou Survey. We are truly sorry to hear that your stay at the ibis budget BH Savassi did not meet your expectations. We apologize sincerely for the issues you encountered, including the poor maintenance of the facilities, the quality of the mattress and pillows, the condition of the shower, and the cleanliness of the corridors and main lobby. Please be assured that we are taking immediate action to address these concerns. Our maintenance and housekeeping teams have been notified, and we are working diligently to rectify these problems. Guest satisfaction is our top priority, and we are committed to improving our services to prevent such issues from occurring in the future. Additionally, we will strengthen our management oversight to ensure that all areas of the hotel maintain the high standards of quality and cleanliness that our guests expect and deserve. We hope you will give us another opportunity to demonstrate the true quality of our services. If you have any additional details to share or if there is anything we can do to make your next stay better, please feel free to contact us directly. Kind regards, Givam Prado Quality Supervisor Novotel BH Savassi / ibis budget BH Savassi If you need further assistance or have more feedback to share, please let me know!

Good stay

Customer review rating 4.5/5

Marcia P. Business - Confirmed reviews ALL

Clean, well located, fair price.

Olá Márcia P., Agradecemos por compartilhar sua experiência conosco! Estamos felizes em saber que você teve uma boa estadia no ibis budget BH Savassi. A limpeza, a localização e o preço justo são aspectos que valorizamos muito, e é ótimo saber que esses pontos atenderam às suas expectativas. Esperamos que possa voltar em breve e desfrutar de mais uma estadia agradável conosco. Atenciosamente, Givam Prado Supervisor de Qualidade Novotel BH Savassi / ibis budget BH Savassi

Other web-users rate our hotel

  • 1,163 reviews 9.1/10 Location
  • 2,033 reviews 3.4/10 Room
  • 1,274 reviews 6.2/10 Service
  • 67 reviews 7.7/10 WiFi
  • 995 reviews 2.4/10 Comfort
  • 751 reviews 4.4/10 Cleanliness
  • 683 reviews 7.2/10 Breakfast
  • 540 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.