ibis Belo Horizonte Liberdade 3 stars

Customer review rating (ALL Rating) 3.9/5 1,836 reviews

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AV. JOÃO PINHEIRO, 602, LOURDES, Sales Center: 08007037000, 30130180 BELO HORIZONTE, Brazil

Description

Hotel extras

  • Children up to 12 years old free of charge (01 child per room with parents).

  • Free Parking

  • We have comfortable rooms adapted for people with reduced mobility.

  • We are Pet Frienldy

Our accommodation(s)

Room

SUPERIOR ROOM

  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)

Hotel location

ibis Belo Horizonte Liberdade

AV. JOÃO PINHEIRO, 602, LOURDES, Sales Center: 08007037000
30130180 BELO HORIZONTE
Brazil

GPS:-19.93013, -43.93797

Telephone
Fax +55 800 703 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,836 reviews

TripAdvisor Rating  3.9/5  1,226 reviews

Customer review rating 3.0/5

Rodrigo S. A. Friends - Confirmed reviews ALL

regular

Customer review rating 3.0/5

Valter P. B. Business - Confirmed reviews ALL

Rejuntes do box sujos. Demora para preparação do jantar

Valter, Agradecemos por compartilhar sua experiência e lamentamos sinceramente que o estado do quarto e a limpeza do banheiro não tenham correspondido ao padrão que buscamos oferecer. Seus comentários são extremamente importantes e já foram encaminhados à equipe de governança e para equipe de alimentos e bebidas,para reforçarmos nossos processos de limpeza e padronização do serviço. Pedimos desculpas pelo transtorno causado e agradecemos por nos alertar sobre esses pontos. Esperamos ter a oportunidade de recebê-lo novamente para proporcionar uma estada muito mais agradável. Atenciosamente, Talita Silva Subgerente – ibis Belo Horizonte Liberdade

Customer review rating 5.0/5

Paulo V. R. Business - Confirmed reviews ALL

Show

Paulo, Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 1.0/5

Geirr T. Couples - Confirmed reviews ALL

Had a very mixed experience. The breakfast food was good with a lot to choose from. The cleaning was on point. Also the employees from the restaurant and housekeeping were very friendly and helpful. On the other hand, the reception team was very unprofessional and uninterested to help every times. Never a single smile even when I said good morning when talking to someone, was barely looked in eye while talking to them, but when I a colleague came by they all of sudden got happy and chatty with them, and forgot that I was there in front of them. Lack of planing for guests that are staying longer then 1 night. I had originally planned for 3 night and then extended to 4, but even tho got a room on the 5 floor with a huge wall in front of my room, if I was there for one night wouldn’t be a problem, but staying more then one night is not as comfortable, so when I went down and requested to change, I wasn’t met with understanding, rather with a look of annoyance. Also happened when I was down there booking the extra night (which they didn’t even seem happy for it), the ladies on the reception were talking about getting wasted after their shift, so wasted that they would need to be carried home, very unprofessional! Also happened that passing by the reception I say the ladies standing there and eating. Also to add, that a hotel chain of this size, in such a big city and well located, I was expecting at least a basic level of English from someone, but nobody could a single word.

Geirr, We deeply regret to hear about your negative experience with us. First, we sincerely apologize for the inconvenience caused during your stay. Regarding our team's service, we are even more sorry that you felt unwelcome. We are already reviewing the incident internally to reinforce the importance of providing a warm and attentive welcome to all our guests, in all situations. Your feedback is extremely important so that we can identify and correct any shortcomings. We reiterate our commitment to continuously improving our processes to ensure that experiences like yours do not happen again. Sincerely, Talita Silva, Assistant Manager, Ibis BH Liberdade

Customer review rating 4.0/5

Mark S. Solo - Confirmed reviews ALL

Quiet, clean (room made up every day), good location next to Praca Liberdade and museums/art galleries

Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

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Other web-users rate our hotel

  • 626 reviews 9.3/10 Location
  • 1,023 reviews 3.2/10 Room
  • 869 reviews 6/10 Service
  • 70 reviews 1.4/10 WiFi
  • 520 reviews 2.3/10 Comfort
  • 490 reviews 7.5/10 Breakfast
  • 450 reviews 3.5/10 Cleanliness
  • 210 reviews 3.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.