ibis Belo Horizonte Liberdade Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 6,945 reviews

ALLSAFE approved hotel

Information message

ibis Belo Horizonte Liberdade
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+ 20 Services

Hotel extras

  • Children up to 12 years old free of charge (01 child per room with parents).

  • Free Parking

  • We have comfortable rooms adapted for people with reduced mobility.

  • We are Pet Frienldy

  • We have a safety and prevention protocol against COVID (ALL Safe) certified.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Belo Horizonte Liberdade

AV. JOÃO PINHEIRO, 602
LOURDES
30130180 belo horizonte
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    CONFINS At 38km / 23 miles

  • By plane

    PAMPULHA At 10.5km / 6.52 miles

GPS:-19.930332, -43.937774

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room Office by WOJO - Apartment with no bed for office use

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Most of the accommodation: Corner Room *

Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 24

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
ibis Belo Horizonte Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,945 reviews

TripAdvisor Rating 4.0/5

1,163 reviews

Noy clean.

Customer review rating 2.5/5

Barbara Solo - 14/11/2021 Confirmed reviews ALL

Stains on the wall, mold in the shower, holes in the sheets. The room smells, the pillows smell. I walked barefoot on the floor of my room only to get crumbs stuck to them. Hair everywhere. On the other hand, front desk was super polite. It doesn't make up for the lack of hygiene in the room though.

Infelizmente não pudemos atender sua expectativa nesta oportunidade e por isso deixo nossas sinceras desculpas. Esperamos que possamos ter a oportunidade de apresentar nossos melhores serviços em uma oportunidade futura. Sinceramente, Ibis BH Liberdade

Very well located but reasonable stay

Customer review rating 3.0/5

Sergio A. S. G. Families - 12/11/2021 Confirmed reviews ALL

Second time at this hotel. We paid for 3 guests and got only 2 towels and no bed linings for the single bed. Paid breakfast for all guests with booking.com and had to pay extra 12,00 at check-in for our kid. Only one crew for check-in and bar service

Infelizmente não pudemos atender sua expectativa nesta oportunidade e por isso deixo nossas sinceras desculpas. Esperamos que possamos ter a oportunidade de apresentar nossos melhores serviços em uma oportunidade futura. Sinceramente, Ibis BH Liberdade

Well located, but some problems made my stay suboptimal

Customer review rating 2.5/5

Eduardo Families - 02/11/2021 Confirmed reviews ALL

The hotel is great and the location could not be better in Belo Horizonte. My room's air conditioning made an annoying noise that prevented my wife and I from sleeping well (room 1304). The staff forgot to clean my room and promised it would be cleaned after I checked out, which was not helpful at all. In summary, hotel looks good, the room is ok, and we did not have a good experience with the hotel staff.

Dear Eduardo, Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Liberdade. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis BH Liberdade

Issue professionally solved

Customer review rating 3.5/5

André Solo - 18/07/2021 Confirmed reviews ALL

The first bedroom I was allocated hadn't been properly cleaned (I found a used band-aid on the floor, hair that clearly didn't belong to me on the bed sheets and the curtains were stained). But problem solved, I was allocated to a very decent room as soon as I reported the issue.

André, Infelizmente não pudemos atender sua expectativa nesta oportunidade e por isso deixo nossas sinceras desculpas. Esperamos que possamos ter a oportunidade de apresentar nossos melhores serviços em uma oportunidade futura. Sinceramente, Ibis BH Liberdade

Well located

Customer review rating 4.5/5

R Families - 29/06/2021 Confirmed reviews ALL

Pleasant, well equipped and staff super helpful. I just think some of the room fittings need renovation, such as the toilet seat, the shower and the stall, as well as the curtains.

Renata, Agradecemos sua avaliação e esperamos que sua próxima hospedagem seja melhor. Sinceramente, Ibis BH Liberdade

well located

Customer review rating 5.0/5

Fernanda Solo - 29/06/2021 Confirmed reviews ALL

everything was fine

Fernanda, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis BH Liberdade

Great location, poor system

Customer review rating 3.5/5

Rodrigo Couples - 16/06/2021 Confirmed reviews ALL

The location, breakfast and the staff were excellent, and the room was alright (the AC was not great). However, checkin took ages and, even though I had already given all my data and credicard information for the booking online, I had to repeat everything at the front desk. If felt VERY slow and inneficient

Rodrigo, Agradecemos sua avaliação comentários e esperamos que sua próxima hospedagem seja melhor. Sinceramente, Ibis BH Liberdade

good stay

Customer review rating 5.0/5

Ofelia Couples - 12/06/2021 Confirmed reviews ALL

it was very nice and clean

Ofelia, É com alegria que recebemos sua avaliação e compartilharemos com nossa equipe. Esperamos que sua próxima hospedagem seja ainda melhor! Sinceramente, Ibis BH Liberdade
Customer review rating 4.5/5

Neilma Business - 07/06/2021 Confirmed reviews ALL

Atendeu todas as expectativas.

Neilma, É com alegria que recebemos sua avaliação e compartilharemos com nossa equipe. Esperamos que sua próxima hospedagem seja ainda melhor! Sinceramente, Ibis BH Liberdade

Terrible experience

Customer review rating 2.0/5

Jefferson C. Solo - 24/01/2020 Confirmed reviews ALL

The Ac wasn’t working, I’ve asked a repair, they said that it was solved. When I’ve back was less worst, I slept and at some point I was melting on the bed, tried to find a bottle of water, nothing. The city was hot and nobody really care about that. I went to reception around 2 AM and another person, after my frustrated complains, arrange me another room just to sleep. The most terrible experience I had in BH regarding hosting. Definitely, it won’t worthy.

Jefferson, Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Liberdade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danillo Hass General Manager Ibis BH Liberdade

Regular

Customer review rating 3.0/5

Anonymous Business - 18/01/2020 Confirmed reviews ALL

Room facilities clean but not well maintained (A/C, chair, shower, etc.). TV channel options poor. Breakfast service regular (staff and cleanliness could be improved). Helpful and kind reception staff.

Maria Isabel, Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Liberdade. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danillo Hass General Manager Ibis BH Liberdade

Location is fabulous, but the room itself is somehow small and the towels are rather old.

Customer review rating 4.0/5

Flavia T. M. Friends - 29/10/2019 Confirmed reviews ALL

My stay was pleasant, the hotel staff was very friendly, breakfast is amazing, the location extremely convenient and the surrounding area is perfect.

Flavia, Agradecemos sua avaliação e esperamos que sua próxima hospedagem seja melhor em relação ao apartamento e ao enxoval. Sinceramente, Danillo Hass Gerente Geral Ibis BH Liberdade

Staying at Liberdade de Belo Horizonte

Customer review rating 4.0/5

Fernando L. D. M. Business - 19/10/2019 Confirmed reviews ALL

Well localized IBIS . Standard rooms , from my window , building and dusty areas . High part are reception, well trainned and nice staff . The lower , worst than landscape, were the breakfast . Few tables and disorganized service. Cheese bread, putting down the region has to be much improved

Fernando, Agradecemos sua avaliação e esperamos que sua próxima hospedagem seja melhor em relação ao café da manhã e seus produtos. Sinceramente, Danillo Hass Gerente Geral Ibis BH Liberdade

My stay was comfortable and fine.

Customer review rating 4.0/5

Anonymous Business - 29/09/2019 Confirmed reviews ALL

I did not feel that the hotel was a great value for the nightly rate. The shower, in particular, needs updating.

Timothy , Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Liberdade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danillo Hass Gerente Geral Ibis BH Liberdade

Very good to know that we have Ibis BH Liberdade to return.

TripAdvisor rating 5.0/5

ViajantedeMG Couples - 08/08/2019 TripAdvisor review

Excellent hotel with a great location.Attentive staff, with parking and quiet to have truly unforgettable nights sleep. A very good break fast. A hotel to return to whenever the destination is Belo Horizonte.

Good Morning! We appreciate your coments and will share them with our team! Feel welcome to visit us any time you'll be in Belo Horizonte. Best Regards, Danillo Hass General Manager Hotel Ibis Belo Horizonte Liberdade

Best Location

TripAdvisor rating 5.0/5

CristianeC372 Family - 11/07/2019 TripAdvisor review

It´s possible to visit on foot many tourist locations near the hotel, for instance, Liberdade Square and it´s Museum is about 250 metres far from the hotel. There are also banks, a gas station and good restaurants on the region: Dona Lurdinha (Typical food), Pizzaria Sur (which offers a buffet on lunch time). Breakfast at the hotel was very good.

We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danillo Hass Gerente Geral

Excelent hotel

TripAdvisor rating 4.0/5

eduardowalterl Family - 19/03/2019 TripAdvisor review

Besides confort and the kindness of the staff, the location fo the hotel is splendid. We travel frequently to Belo Horizonte and this is our uneque and preferred choice, There are important museums very close good places for eating and the best movie theatres en terms of film quallity.

Eduardo, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danillo Hass Gerente Geral Ibis BH Liberdade

work in progress

TripAdvisor rating 4.0/5

eduardowalterl Family - 16/06/2018 TripAdvisor review

The hotel is being reformed and this causes some trouble. The carpet in front of our room (1310) was with a bad smell. The breakfast, due to the reform of the kitchen had a number of problems. We are usual guests of Ibis Liberdade and one point we note is that the bed linen is small for the size of the bed.

Eduardo, Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Liberdade. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS BH Liberdade

No have review

TripAdvisor rating 5.0/5

nilsonl968 Family - 06/12/2017 TripAdvisor review

No have, tanks. Excelent All. Put water in the fridge. Some chocolates. The towels were not changed the next day. The overall stay was great, we liked staying at this hotel, it was not the first time.

Pleasant

TripAdvisor rating 4.0/5

Alberto V Family - 07/06/2017 TripAdvisor review

Hotel well located, in prime neighborhood, close to the historical center, to parks and monuments, with several restaurants nearby, accessible by public transport. The staff are friendly and gracious, clean and pleasant, very good service.

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