ibis Belo Horizonte Afonso Pena 3 stars

Customer review rating (ALL Rating) 3.9/5 1,652 reviews

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Description

Hotel extras

  • 12 minutes drive from Belo Horizonte Bus Station

  • 8 minutes drive from Central Station subway

  • 53 minutes drive from Confins International Airport

  • 4km de distância da Praça do Papa e Mirante das Mangabeiras, loca com vista incrível de BH.

  • 9km da Lagoa da Pampulha, local maravilhoso, o cartão postal de BH.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Adapted Apartment Double Bed - PNE

  • 2 persons
  • 16 / 172 sq ft
  • Bedding 1 x Double bed(s)
  • Accessible room

Hotel location

ibis Belo Horizonte Afonso Pena

Rua Gonçalves Dias 720, Bairro Funcionários
30140 091 BELO HORIZONTE
Brazil

GPS:-19.932496, -43.931667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Our restaurant serves a delicious ibis standard breakfast, with products that make us feel literally in Minas Gerais. For lunch and dinner, we have our A Lá Carte menu, with grills and traditional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,652 reviews

TripAdvisor Rating  4.0/5  995 reviews

Lower than average

Customer review rating 3.0/5

Andres R. T. Business - Confirmed reviews ALL

Systems down at check in. Keys unprogrammed every day. No silverware at breakfast. Very slow invoicing. Very slow customer service. I will not stay here again.

Well located

Customer review rating 4.0/5

Alejandro Couples - Confirmed reviews ALL

Had a problem with the room I originally booked, the A.C. was broken and flooding the room. Called in the reception a couple of times and they said the crew was going to fix it. It wasn't until 3hours later and a soaked towel under the A.C the reception gave me a call for me to pick my bags and go to the other room, because they wouldn't be able to fix it (without even going to the room to check it). That was the only problem during my staying, after changing rooms it was all fun and chill. But I wish I didn't had had to stay in the room for 3 hours waiting for nothing to happen.

Avoid

TripAdvisor rating 2.0/5

Fearless30468098535 Business - TripAdvisor review

Avoid this hotel. Plates for diner and breakfast are not always clean. Room not really confortable or clean. Very noisy as walls are quite thin. Nobody speak English. Impossible to have my invoice…. One waitress was very angry as I could not understand her.. Hôtel to avoid…

no frigobar ,high water price at bar and breakfast poor and table not clean also not place to sit due lack of clean.

Customer review rating 0.5/5

Gladson B. Business - Confirmed reviews ALL

very old towel and old bed difficult to sleep

Dear Gladson B., Thank you for taking the time to share your experience with us. We are sorry to hear that you faced some issues during your stay with us. At ibis Belo Horizonte Afonso Pena, we strive to provide our guests with a pleasant and comfortable stay. We are committed to ensuring that all of our guests enjoy a clean and safe environment while staying with us. Our team is dedicated to providing excellent service and hospitality, and we take the feedback of our guests very seriously. We hope that you will consider giving us another chance in the future so that we can make it up to you. Ibis Belo Horizonte Afonso Pena

Customer review rating 5.0/5

K. Business - Confirmed reviews ALL

everyone was very helpful and nice and had so nice laughs as well looking forward to my next stay :)

Dear Mark David, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalice Souza Coordenadora Operacional Ibis BH Afonso Pena

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Other web-users rate our hotel

  • 489 reviews 8.7/10 Location
  • 915 reviews 4.4/10 Room
  • 797 reviews 5.6/10 Service
  • 86 reviews 2.6/10 WiFi
  • 449 reviews 6.4/10 Breakfast
  • 433 reviews 4.6/10 Cleanliness
  • 256 reviews 3.7/10 Value
  • 15 reviews 3.3/10 Bar

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