ibis Belo Horizonte Afonso Pena Hotel 3 stars

Name: ibis Belo Horizonte Afonso Pena
Address: BELO HORIZONTE, 30140 091, BRAZIL
Telephone: (+55)31/21082950
Rating: 4.3

Customer review rating 4.3/5 6,879 reviews

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+ 15 Services

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ibis Belo Horizonte Afonso Pena Hotel

Vibrant economy hotel, open to everyone

The ibis Belo Horizonte Afonso Pena is next to one of the most important avenues of the city, near the main business centers and tourist attractions of Belo Horizonte, such as Liberty Square (875 yards), Savassi Square (930 yards), BH Hippie Fair (0.6 miles), Belo Horizonte Central Market (1.2 miles) and Mangabeiras Park (1.5 miles). The hotel has 204 apartments with free WIFI, air conditioning, hair dryer, cable TV, minibar, telephone, restaurant open for breakfast and 24-hour bar area.

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in your room
ParkingPaying
- Private indoor parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
One dog weighing up to 22 lbs (15 kg) is allowedPaying
100% non-smoking hotel
Air conditioned
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check in from 9AM (Paying)Need access to your room from 9 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- Late check-out up to 3pm (Paying)Extend your stay until 3pm to make the most of your departure day. Remember, Novotel offers this service free of charge on Sundays. Please confirm availability at check-in.
Laundry
- Dry cleaning / Ironing
- Ironing room

Breakfast
1 restaurant(s)
1 bar(s)

Self service business centre
Copy/print service available

Hotel location

ibis Belo Horizonte Afonso Pena

Rua Gonçalves Dias 720
Bairro Funcionários
30140 091
belo horizonte
brazil

Tel: +553121082950

Fax: (+55)31/21082958

Contact email :

Check-in from 12h00

Check out up to 12h00

RODOVIARIA :
PRACA DA ESTACAO :

By plane
PAMPLONA At 11km / 6.84 miles
By plane
TANCREDO NEVES CNF At 41km / 25.48 miles

GPS :-19.932496, -43.931667

Our accommodations

Standard Adapted Apartment Double Bed - PNE

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

COMES E BEBES

The Comes e Bebes bar: open throughout the day, the ibis bar is ideal for meetings or just kicking back and relaxing. It serves a variety of snacks, light refreshments and drinks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Perfect location

Rogério C. Business - 15/03/2020 Confirmed reviews ALL

Its location is perfect for those who travels to BH 'cause of business.

Dear Rogerio, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Fair price, good service

Ciro Business - 14/03/2020 Confirmed reviews ALL

Front desk is kind and I received an upgrade as a frequent client, thank you

Dear Ciro H., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

The hotel is well located and the employees are really polite.

Isabella Solo - 11/03/2020 Confirmed reviews ALL

I'm staying at the hotel for a wholw month, it really matters for me how people treat each others and the location. And both caracteristics only have compliments to receive. The only problem is that sometimes the door doesn't open, even after the green light and the elevator also shows some problems very often.

Dear Isabella Amaral A., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

Well located and excellent staff

Alexandre Business - 24/02/2020 Confirmed reviews ALL

I stayed at Ibis for almost a week. All staff were very kind and helpful. During my stay they resolved all my issues. The cleaning was very effective and well done. The shower was excellent and the room have enough space to place 2 large cases (with no spare space, of course). The only thing to improve in my opinion is the TV cable channels... There are few channels only (no Warner, no Universal, no Fox).

Dear Alexandre, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis Belo Horizonte Afonso Pena

Good location,

H. M. M. Business - 27/01/2020 Confirmed reviews ALL

Stayed one day for business purposes. Check-in was smooth, instructions were clear. The room was comfortable, unfortunately the fridge hadn't any drink, but for the price it's acceptable. Breakfast and lunch were good, with fair price. Overral it's a good option to stay in BH.

Dear Henry, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Basic but comfortable stay

Rafael T. Solo - 21/01/2020 Confirmed reviews ALL

New hotel, Ibis standard, no surprises, clean room, comfortable bed, good shower. All you need in a hotel.

Dear Rafael Dias T., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

It was average.

S. Couples - 01/01/2020 Confirmed reviews ALL

All in all it was a regular ibis experience with a few downsides. The first one is the unpreparedness of the staff when it comes to preferences. I have all my preferences set on profile, but for what? I'm always asked, not if they've changed, but what they are... Also, it's pretty humiliating having to ask for my welcome drink. This should be offered once they see you are a gold member, but at ibis I ALWAYS have to ask for it. It never happened on Pullman/Novotel. The breakfast was ok, but with a lot of bugs flying over the food, that should be fixed. And the toilet in my bathroom wasn't flushing properly we had to wait for a long time in between usages. If I had to, I'd return, because as I said it was average and, sadly, that's why I've come to expect staying at ibis.

Dear Eros Eduardo S., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

Disappointed

Ricardo G. Business - 26/11/2019 Confirmed reviews ALL

The room was dirty, the service was terrible and I place a sing to "not disturb" in my room, and the housekeepers enter it anyway. The worst experience I've had in a Accor hotel I've ever had.

Dear Ricardo G., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

So so stay

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

It could be better. Apparently the air conditioning wasn’t working satisfactorily. We couldn’t reduce the temperature to the level we would feel comfortable. In previous stays we used to enjoy CNN in English on the tv. Now, they have only Brazilian channels. Compared to Budget alternative, besides the space, there were very few differences.

Dear Eduardo V., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Good cost benefit

Ricardo Business - 23/11/2019 Confirmed reviews ALL

The experience was satisfactory. Everything went well.

Dear Ricardo D., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

awkward

Anonymous Business - 18/11/2019 Confirmed reviews ALL

although the staff is friendly, didn't find it professional. I was assigned to a room already occupied by other guest and it was very embarrassing and uncomfortable to walk in someone else's room. During check out I was also charged with a bill that belonged to another guest. there's for sure a need for training the staff.

Dear Paula P., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

Rodrigo M. Business - 13/09/2019 Confirmed reviews ALL

The glass door inside bathroom had a malfunction easily detected and could cause me a injury

Dear Rodrigo M. M., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

Nice hotel

GoPlaces40426800697 Business - 09/09/2019 TripAdvisor review

Nice and pleasant hotel, with a modern atmosphere and a good pool. Personal very nice and handful. Good bed, good shower, good tv set. Redtaurant closes too early tough But in overall, I have nothing to complain about.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson General Manager Ibis BH Afonso Pena

bad internet

Lucas C. G. Business - 08/09/2019 Confirmed reviews ALL

Internet simply wont work. I tried to change rooms, but the problem stayed. Another issue is about the shower. I cant get the water in a temperature that is satisfaying. Dont have any of this issues on ibis on São Paulo.

Dear Lucas Carvalho G., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Very friendly, good value for money, varied breakfast, clean rooms.

Colin W. Solo - 17/08/2019 Confirmed reviews ALL

I had already stayed for 5 nights and decided there wasn’t anywhere better to stay so I booked another 5 nights

Dear Colin W., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Good but could be improved

Adriana P. G. Families - 06/08/2019 Confirmed reviews ALL

It was good. The staff were kind. The key system had to be changed every day in a four days stay! The bathrooms could be cleaner!

Dear Mateus Paulineli P., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Otima estadia

Leonardo A. Business - 30/07/2019 Confirmed reviews ALL

Otima estadia

Prezado Leonardo, Apreciamos sua avaliação referente a hospedagem no ibis BH Afonso Pena . É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossa equipe. Temos certeza de que suas palavras serão um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e nos colocamos a sua disposição em sua próxima vista a Belo Horizonte. Sinceramente, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Okay stay. Room was dirty and had mold.

Alexa Business - 05/07/2019 Confirmed reviews ALL

The management was kind and helpful. The location was great but our room was quite gross. There was random underwear under the bed and black mold all over the shower. Definitely did not feel that our room was clean or safe at all.

Dear Alexajacoy A., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolinne Fialho Supervisora Guest Experience Ibis BH Afonso Pena

Been better

Leandro Business - 21/06/2019 Confirmed reviews ALL

Shallow staff, charging me for silly unnecessary stuff...

Dear Leandro Q., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Afonso Pena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

Excelencia

Jose D. P. O. Business - 15/06/2019 Confirmed reviews ALL

Agradavel

Dear Jose dos Passos de O., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Afonso Pena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guilherme Sanson Gerente Geral Ibis BH Afonso Pena

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