ibis Belo Horizonte Afonso Pena Hotel 3 stars

I'm staying at the hotel for a wholw month, it really matters for me how people treat each others and the location. And both caracteristics only have compliments to receive. The only problem is that sometimes the door doesn't open, even after the green light and the elevator also shows some problems very often.

I stayed at Ibis for almost a week. All staff were very kind and helpful. During my stay they resolved all my issues. The cleaning was very effective and well done. The shower was excellent and the room have enough space to place 2 large cases (with no spare space, of course). The only thing to improve in my opinion is the TV cable channels... There are few channels only (no Warner, no Universal, no Fox).

Stayed one day for business purposes. Check-in was smooth, instructions were clear. The room was comfortable, unfortunately the fridge hadn't any drink, but for the price it's acceptable. Breakfast and lunch were good, with fair price. Overral it's a good option to stay in BH.

New hotel, Ibis standard, no surprises, clean room, comfortable bed, good shower. All you need in a hotel.

All in all it was a regular ibis experience with a few downsides. The first one is the unpreparedness of the staff when it comes to preferences. I have all my preferences set on profile, but for what? I'm always asked, not if they've changed, but what they are... Also, it's pretty humiliating having to ask for my welcome drink. This should be offered once they see you are a gold member, but at ibis I ALWAYS have to ask for it. It never happened on Pullman/Novotel. The breakfast was ok, but with a lot of bugs flying over the food, that should be fixed. And the toilet in my bathroom wasn't flushing properly we had to wait for a long time in between usages. If I had to, I'd return, because as I said it was average and, sadly, that's why I've come to expect staying at ibis.

The room was dirty, the service was terrible and I place a sing to "not disturb" in my room, and the housekeepers enter it anyway. The worst experience I've had in a Accor hotel I've ever had.

It could be better. Apparently the air conditioning wasn’t working satisfactorily. We couldn’t reduce the temperature to the level we would feel comfortable. In previous stays we used to enjoy CNN in English on the tv. Now, they have only Brazilian channels. Compared to Budget alternative, besides the space, there were very few differences.

The experience was satisfactory. Everything went well.

although the staff is friendly, didn't find it professional. I was assigned to a room already occupied by other guest and it was very embarrassing and uncomfortable to walk in someone else's room. During check out I was also charged with a bill that belonged to another guest. there's for sure a need for training the staff.

Nice and pleasant hotel, with a modern atmosphere and a good pool. Personal very nice and handful. Good bed, good shower, good tv set. Redtaurant closes too early tough But in overall, I have nothing to complain about.

Great place to stay, the staff are very helpful and the room is quite comfortable and quiet. The neighborhood is super quiet and quite leafy, close to several restaurants and bars and also the square of Freedom.

It is always very pleasant getting back to my preferrable hotel in Belo Horizonte.Nearby everywhere i like to go and visit.Same standard of cleaness and confort for a very reasonable price.Best choise of Accor hotels in town

Comfort and very good cost/benefit.. Welll located with easy transport available.. Excellent crew and services level. Room clean and comfortable enough. Parking available Installatins overall well maintained. .

My hotel reservation was made through BOOKING site and a given daily rate. When checking in, for some unknown reason I was told bt the front desk receptionist that the "system" had generated a reservation at a higher rate. The hotel manager explained that was a mistake and I wa going to be reimbursed when checking out. I was never reimbursed. The hotel charged me exactly my credit amount for "local calls" expenses.

I have been a longtime ibis user and could not stay anywhere else in Belo Horizonte. As the room and the services are standardized, I know exactly what I will receive, without surprises or unforeseen. Highly recommend!