ibis Belo Horizonte Afonso Pena

My suggestion would be to have more employees in the front desk, specially on rush hours. Many clients checking in and other demands on the same time.

Room was dirty, breakfast wasn’t good as aways and the staff wasn’t in a good mood.

If you want a place with Ibis standard of Hotel, you must be here.

The only good thing about this hotel is its location. We stayed one night only and it was more than enough to rate it as a bad experience. The room was not clean. It had that smell of a place that has neither been cleaned nor aired. There was hair on the bathroom, on the pillow, on the bed linen. Shower was ok. Towels ok too. We have not had breakfast.

A bit disappointed. There was no security personnel on duty when during my check in a stranger entered the lobby soliciting money. The person was convinced to leave the premises only after some harsh words and offenses, however he went to my car with the same purpose in mind. In addition, I opted for the breakfast in the hotel, but I'd have preferred to take it outside instead. The scrambled eggs were poorly prepared, the papayas not ripe enough, for all three days of my stay. The room security key is the slide in magnetic type, that can easily fail, requiring several attempts to open the door. I noticed other guests with the same issue. But I had to request a room change for a lower floor, due to a very annoying sound like a loud transformer coming from the 18th floor (the technical room). It was resonating to the 16th and 15th floor. I got rid of it by staying in another room on the 12th floor in the middle of the aisle. Location, cleanliness, friendly staff are the ups on this stay.