ibis Belo Horizonte Savassi Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 10,799 reviews

ALLSAFE approved hotel

Information message

ibis Belo Horizonte Savassi
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+ 14 Services

Hotel extras

  • Ibis Savassi BH is just a 12-minute drive from Belo Horizonte downtown.

  • 30 minutes away from BR 356 and BR 381 highways

  • 40 minutes from Belo Horizonte/Pampulha Airport

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Belo Horizonte Savassi

Av Contorno 6180
Savassi
Minas Gerais
30110042 belo horizonte
brazil

Fax: (+55)31/38884301

Check-in from 12h00

Check out up to 12h00

  • By plane

    TANCREDO NEVES At 42km / 26.1 miles

  • By train

    ESTACAO FERROVIARIA At 3km / 1.86 miles

GPS:-19.9399, -43.9362

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Ibis Kitchen

Restaurant open for breakfast.

Our accommodation(s)

The rooms at Ibis Bh Savassi combine functionality and comfort in a modern and welcoming atmosphere. Sleep in Sweet bed by Ibis beds, air-conditioned rooms, TV, safe, minibar, desk and free Wi-Fi.

Our guest reviews for
ibis Belo Horizonte Savassi

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,799 reviews

TripAdvisor Rating 4.0/5

1,729 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 5.0/5

Anonymous Families - 13/12/2021 Confirmed reviews ALL

Brief stay, overnight. Hotel is well located however the parking lot is a bit tight and the entrance is not very well signalized. Beds weren't good.

Well located

Customer review rating 4.0/5

Renato Business - 06/12/2021 Confirmed reviews ALL

Well located, educated employees, good room, bed not so good a little hard and TV with few channels.

Prezado Renato, O ano de 2021 foi desafiador para todos, não é mesmo? E também foi um ano de bons reencontros, superação e conquistas. Gostaríamos de lhe agradecer e dizer que nos sentimos muito felizes e privilegiados com sua presença em nosso hotel, e que nos esforçamos muito para lhe proporcionar a melhor experiência possível neste ano que está acabando agora. Pedimos desculpas por eventuais falhas que possam ter acontecido, deixando aqui nosso compromisso de que em 2022 nos esforçaremos ainda mais para superar as barreiras que se apresentaram em 2021 e assim poderemos lhe receber com nossa costumeira hospitalidade, conforto, cuidado, num ambiente seguro para todos. Em nome de toda nossa equipe de recepção, alimentos e bebidas, governança, administração e manutenção desejamos a você, que tanto nos fez feliz em 2021, um Ano Novo de 2022 de muita saúde, realizações e alegrias! Receba nosso grande abraço, esperando lhe receber novamente em breve! Cordialmente, Equipe Ibis BH Savassi

the room was too small and the bathroom NOT well cleaned.

Customer review rating 2.5/5

Angela C. Couples - 03/12/2021 Confirmed reviews ALL

they had to move us twice. 1st time they gave a room with a baby's bed and the key would not work on the door. the 2nd time the bathroom had to be fixed, the two doors would not close together. and the 3rd roo, please see above. most of the staff was friendly. this is our 3rd stay at this location - not sure we'll go back.

Dear Paul Raymond Miller, Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Savassi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vania de Souza Chocho Gerente Geral

Perfect location and great staff

Customer review rating 5.0/5

Silvia K. Solo - 06/11/2021 Confirmed reviews ALL

I spent 12 nights at Ibis Belo Horizonte Savassi. The location of this hotel is ideal, close to shops and restaurants, in a very nice neighborhood. Usually you will find taxis available at the front of the hotel. The room has everything you need and it is very practical. The hotel was well prepared to handle the pandemic and I felt safe and secure. The entire staff of the hotel is friendly and willing to assist at any time. My interaction with the front desk Diego, was the best. Thank you Diego for all the help!

Dear Silvia Almeida K., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure Diego will be very happy with your words, they will serve as an encouragement not only to him, but to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vania de Souza Chocho Gerente Geral

well located

Customer review rating 2.5/5

Sidalha D. S. Business - 01/11/2021 Confirmed reviews ALL

need improve front desk, rooms, shower, breakfast

Dear Sidalha Jose De S., Thank you for taking the time to tell us about your experience at the ibis Belo Horizonte Savassi. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vania de S. Chocho Gerente Geral

Well located

Customer review rating 4.0/5

Anna T. Families - 31/10/2021 Confirmed reviews ALL

Great location, well trained staff. Wifi needs a boost for work related use.

Dear Anna Patricia Lisboa Martins T., Thank you for your evaluation of your stay at Ibis BH Savassi. As per your comment, the wifi signal was not satisfactory on your hosting, please accept our apologies. We take this opportunity to inform you that on October 29th we finalized the replacement of all antennas and routers in order to improve the signal distribution in the hotel. Yours sincerely, Vania de Souza Chocho Gerente Geral

Great staff

Customer review rating 3.5/5

Brian Solo - 14/10/2021 Confirmed reviews ALL

The beds are amazing. The staff are polite. But the wifi was troublesome and then second room the airconditioner does not work properly

Dear Brian H., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Savassi. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Sincerely, Vania de Souza Chocho Gerente Geral

Boa estadia

Customer review rating 5.0/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

Excelente local

Olá, Ficamos muito satisfeitos com sua avaliação, com o reconhecimento de nossa excelente localização, é muito bom saber que suas expectativas foram atendidas. Esperamos poder lhe receber novamente em breve! Atenciosamente, Vania de Souza Chocho Gerente Geral

Well located, but no internet

Customer review rating 1.5/5

Jean D. Solo - 10/09/2021 Confirmed reviews ALL

Well located but has maintenance issues. The internet doesn't work, the toilet lid was loose, the bathroom hooks are all loose, the bed linen is single size on a full size bed.

Dear Jean, Thank you for sending your evaluation of your stay at our hotel. We sincerely apologize for what happened regarding the WI Fi signal. Please be advised that once we became aware of this instability, which occurred in the days of your stay, we analyzed our system and identified the possibility of an upgrade. Thus, we have already taken measures to correct the problem: the expansion of our link speed is scheduled for 09/21 and we have already acquired new signal distribution equipment and antennas to replace the existing ones, which will be delivered and installed soon. The forecast is for the process to be completed in October. Our mission is to serve all customers with excellence, so we are very sorry for what happened. Unfortunately, we could not adjust the system as fast as we would like, given the time for monitoring and diagnosing and acquiring imported materials, which do not exist for prompt delivery. Regarding the cleaning of the rooms, we clarify that one of the changes we made was to modify the frequency of cleaning the rooms in order to reduce the number of entries in them, preventing the risk of contamination, and following the recommendation of the company that carried out the cleaning protocols to be used during the pandemic. We hope to be able to provide you with better service in the next opportunity. Yours sincerely, Vania de Souza Chocho Gerente Geral

Água vazando no box

Customer review rating 3.5/5

Antonio Business - 22/08/2021 Confirmed reviews ALL

Agua vazando no box

Caro Antonio, Agradecemos por enviar sua avaliação e comentários. Pedimos nossas sinceras desculpas pelo ocorrido com o chuveiro. Atenciosamente, Vania de Souza Chocho Gerente Geral

Not pleasant

Customer review rating 2.0/5

Anonymous Families - 16/08/2021 Confirmed reviews ALL

No selection of room given and room just next to the elevator was given. Room did not have floor towel in the bathroom.

Prezados hóspedes, Ficamos gratos por sua atenção em enviar a avaliação de sua hospedagem no ibis BH Savassi. Lamentamos muito não ter atendido as suas expectativas, e pedimos desculpas. Verificamos sua reserva no sistema e identificamos que a mesma foi feita em cama de casal, que foi o tipo de quarto oferecido. Caso possa nos dar maiores detalhes, a fim de que possamos entender o que não esteve de acordo com a sua solictação para lhe prestar um posicionamento sobre o ocorrido, por favor. Atenciosamente, Vania de Souza Chocho Gerente Geral

Best Ibis Stay

Customer review rating 5.0/5

David R. Families - 24/07/2021 Confirmed reviews ALL

I’ve been in many Ibis across South America for many years and this was my best stay ever, since the support in reservation through checkout, also for the best breakfast, everything was perfect.

Dear David De Camargo R., We very much appreciate your comments regarding your stay at the ibis Belo Horizonte Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vania de Souza Chocho Gerente Geral

Business trip to Belo Horizonte

TripAdvisor rating 5.0/5

Adriano W Business - 13/08/2019 TripAdvisor review

I was in Belo Horizonte on a Business trip. The room was kept clean on a daily basis and staff in general was very friendly. The room was comfortable and the sleep quality was great as the noise from the busy streets is kept out. The location is excellent.

Good location and affordable cost

TripAdvisor rating 4.0/5

AndreSimonetti Business - 02/07/2018 TripAdvisor review

I normally use a lot IBIS Hotel in all of my business travels because normally is very well located with a very good cost. The employees attend very well the guests and try to do their best in order for us clients to feel very confortable.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Pantaleão

Everything that you need on a budget

TripAdvisor rating 5.0/5

rafaelgeu Solo travel - 28/06/2018 TripAdvisor review

Ibis Savassi is an executive choice for anyone who is traveling to Belo Horizonte. They are located in the center or the city, very close to a variety of restaurants and the Patio shopping center. If you are going to be moving around the Minas Gerais area, the bus station (rodoviaria) is a couple of minutes away. There are also a couple of good museums at walking dinstance. The breakfast buffet is very good and affordable. Last but not least, the staff are very friendly and always willing to help. I speak some Portuguese, but if you don't, they speak English. Overall, it's great!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guilherme Pantaleão

Great location and service but noisy

TripAdvisor rating 4.0/5

morenopc Business - 13/10/2017 TripAdvisor review

Great location, breakfast, internet speed and room but noisy. In two or three nights the noise from the other rooms (loud conversations and laughs) woke me up during my sleep at night and did not sleep well.

Dirty bathroom

TripAdvisor rating 3.0/5

eduardok940 Business - 06/09/2017 TripAdvisor review

There was some hair on bathroom floor and it make me surprised as it isn't Accor hotels standard of cleanness. Apart that the location is good, steps from a shopping centre and drinks area of town. Thanks

Excellent place.

TripAdvisor rating 5.0/5

AlexandreL1568 Couples - 29/06/2017 TripAdvisor review

Well placed, nice and clean room and, although it's close to a main avenue, it's very silent from the 12th floor. Very fast check-in and check-out. The hotel staff is very helpful and nice with us. I hope i can come back soon!

Terrible experience

TripAdvisor rating 3.0/5

romariob252 Business - 06/05/2017 TripAdvisor review

They have a group of college students that made impossible to sleep the whole night! Drug smell.... and the reception did very little to avoid it. They should at least concentrate all students in few desicated floors

Good stay with a fair price

TripAdvisor rating 3.0/5

Jacqueline_Fernandes Couples - 17/11/2016 TripAdvisor review

Cleanliness, courteous attendants, silent floor. Very good location, downtown, with shoppings, restaurantes and other services nearby. I felt safe while walking on the streets. Suggestion: the bar man (night shift) should be more attenctive to guests orders

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