ibis budget Madrid Calle 30 1 star

Customer review rating (ALL Rating) 4.4/5 1,352 reviews

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Description

Hotel extras

  • Free Wifi

  • 20 minutes from the best theaters in Madrid

  • 2 minutes from the metro station

  • 15 minutes from the Prado museum

  • Madrid city center in a few minutes

Our accommodation(s)

Hotel location

ibis budget Madrid Calle 30

Calle Lozano 3, HOTEL 1
28053 MADRID
Spain

GPS:40.396519, -3.670936

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,352 reviews

Customer review rating 2.5/5

Daniel A. P. M. Couples - Confirmed reviews ALL

The staff is incredibly kind and attentive, but the rooms are very uncomfortable. It’s best suited for a short stay of no more than a couple of nights.

Thank you for your review and for highlighting the kindness and attentiveness of our staff, which we truly appreciate. We're sorry to hear that the room and facilities did not meet your expectations in terms of comfort. We will take your feedback into account to continue improving the guest experience. As you mentioned, we are a one-star hotel, but we strive to offer the best service within our means. We hope you give us another chance in the future to provide a more pleasant stay. Best regards, Reception Department

Customer review rating 3.5/5

James E. Friends - Confirmed reviews ALL

Nice neighbourhood with good transport links. However the pillows are not comfortable and they didn’t have an extra pillow to make it more comfortable which was disappointing

Dear James, Thank you for sharing your feedback and for highlighting our good location and transport links. We’re glad you enjoyed the neighbourhood and your overall stay. We’re sorry that the pillows did not fully meet your comfort expectations and appreciate your comment, as it helps us improve our service. We hope to welcome you again in the future. Kind regards, Samantha R.

Customer review rating 4.5/5

Goce S. Couples - Confirmed reviews ALL

Comfortable stay, excellent staff, good communication with employees, good location.

Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que su estancia fue confortable y que valora positivamente la atención de nuestro personal, la comunicación y nuestra ubicación. Sus comentarios son muy importantes para todo el equipo y nos animan a seguir ofreciendo un servicio de calidad. Esperamos darle la bienvenida nuevamente muy pronto. Isabel-Dpto de Recepción

Customer review rating 3.0/5

Hector J. G. C. Couples - Confirmed reviews ALL

The hotel Looks very old, the only thing that i like was the soft bed, breakfast was awful

Dear Mr. G. C., Thank you for taking the time to share your feedback. We appreciate your kind words about the comfort of the bed and the helpfulness of our team. We are, however, sorry to hear that the overall condition of the hotel and the breakfast did not meet your expectations. Your comments regarding the limited variety of breakfast and specific requests, such as eggs, have been shared with our team to help us improve. We value all guest feedback as it allows us to continue enhancing our services and facilities, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Samantha R.

Customer review rating 5.0/5

Stuart S. Couples - Confirmed reviews ALL

Great hotel located a short 5 minute walk from the Puente de Vallecas metro station, allowing easy access to the city centre from the Number 1 metro line. The neighbourhood has many bars, restaurants, fast food restaurants and a 24hour supermarket. We opted for the breakfast, a cold buffet of breads, meats, cheeses, cereal and yogurt, juices, teas and coffees, the coffee was actually really good. The staff were so warm and genuine, it made the stay extra special

Dear Stuart, Thank you very much for sharing such a detailed and positive review. We are delighted to know that you enjoyed our location, with easy access to the city centre, as well as the variety of restaurants and services in the surrounding area. We are also pleased to hear that you enjoyed our breakfast and that the coffee exceeded your expectations. Above all, your kind words about our team truly mean a lot to us — knowing that their warmth and genuine service made your stay extra special is the best reward we could receive. We look forward to welcoming you back again soon. Kind regards, Samantha R.

Other web-users rate our hotel

  • 843 reviews 8.5/10 Location
  • 998 reviews 4.9/10 Room
  • 1,169 reviews 9.5/10 Service
  • 15 reviews 3.2/10 WiFi
  • 444 reviews 7.8/10 Cleanliness
  • 432 reviews 7.3/10 Breakfast
  • 331 reviews 6.8/10 Value
  • 156 reviews 7/10 Vibe

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