ibis budget Madrid Calle 30 1 star

Customer review rating (ALL Rating) 4.3/5 1,120 reviews

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Description

Hotel extras

  • Free Wifi

  • 20 minutes from the best theaters in Madrid

  • 2 minutes from the metro station

  • 15 minutes from the Prado museum

  • Madrid city center in a few minutes

Our accommodation(s)

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Room 1

Hotel location

ibis budget Madrid Calle 30

Calle Lozano 3, HOTEL 1
28053 MADRID
Spain

GPS:40.396519, -3.670936

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,120 reviews

Customer review rating 5.0/5

Joao D. Couples - Confirmed reviews ALL

Muchas gracias por compartir su experiencia y por sus amables palabras. Nos complace saber que disfrutó de una estancia cómoda y que valoró positivamente la atención de nuestro equipo. Nuestro principal objetivo es hacer que todos nuestros huéspedes se sientan bien atendidos y como en casa, por lo que comentarios como el suyo son una gran satisfacción para nosotros. También nos alegra que nuestra ubicación y las excelentes conexiones de transporte le hayan permitido desplazarse cómodamente y disfrutar de los principales atractivos turísticos de Madrid. Agradecemos sinceramente su confianza y esperamos tener el placer de recibirle nuevamente en una próxima visita. Reciba un cordial saludo, Isabel Uceda Dpto. de Recepción

Customer review rating 2.0/5

Peaches W. Friends - Confirmed reviews ALL

Thank you for taking the time to share your experience with us. First of all, please accept our sincerest apologies for the inconveniences you encountered during your arrival. Being assigned a room with a known air conditioning issue and then being moved to a room that had clearly not been properly serviced is far from the experience we aim to provide to our guests. We completely understand your frustration and disappointment, especially after having to change rooms more than once. Your comments have been shared with the relevant departments so that we can review what happened and reinforce our procedures to prevent situations like these from occurring again. That said, we truly appreciate your understanding and your recognition of our team's prompt efforts to resolve the issues and ensure that you were finally accommodated in a suitable room. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the seamless and enjoyable stay that you deserved from the start. ✨ Warm regards, Isabel Uceda – Dpto. de Recepción

Customer review rating 4.5/5

Ana S. D. S. B. Friends - Confirmed reviews ALL

Thank you very much for your kind review! 😊 We are delighted to hear that you had a comfortable stay and that you enjoyed both our breakfast and your room. It is especially rewarding to know that our team made such a positive impression on you, as providing friendly and attentive service is one of our main priorities. We also appreciate your comments about the breakfast. We're glad that, even though it wasn't extensive, it met your expectations and that you found it tasty and enjoyable. It was a pleasure to welcome you, and we truly hope to see you again on your next visit to Madrid. ✨ Warm regards, Isabel Uceda – Dpto. de Recepción

Customer review rating 4.0/5

Olga H. M. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. 😊 We are pleased to know that our location suited your needs and that, overall, your stay was positive. However, we are sorry to learn about your experience in the breakfast area. We completely understand how uncomfortable it must have felt to have the television turned off without any explanation while you were still sitting there. As you rightly mention, good communication is essential, and a polite explanation would have been the appropriate way to handle the situation. Please accept our apologies if the interaction made you feel unwelcome. This is certainly not the impression we want our guests to have, and we will share your comments with the relevant team in order to reinforce the importance of attentive and courteous communication at all times. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. ✨ Warm regards, Isabel Uceda – Dpto. de Recepción

Customer review rating 4.5/5

Neloufer P. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 783 reviews 8.6/10 Location
  • 991 reviews 5.1/10 Room
  • 1,092 reviews 9.2/10 Service
  • 11 reviews 6/10 WiFi
  • 428 reviews 7.4/10 Cleanliness
  • 406 reviews 6.6/10 Breakfast
  • 308 reviews 6.8/10 Value
  • 153 reviews 6.5/10 Vibe

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