ibis Madrid Centro Hotel 2 stars

I stayed here only for two nights during a business trip. The staff members at the reception in both days were great! Welcoming and supportive. Check-in and check-ou processes were fast and smooth. Breakfast has limited item but offer good quality (and tasty) options. The hotel is small and cozy, it has the small family owned hotel vibe. The location is great, close to public transportation and major areas with shops and restaurants. Also close to Puerta de Atocha and Barajas. The only thing is that from Friday on (during the weekend), in the evening the street is a bit noisy if you get a room facing the street.

We really enjoyed the neighborhood and found it easy to walk to the sites. The room was quite warm and didn’t allow changing thermostat. Had to open windows to noisy street for air. The beds were comfortable.

Excellent simple hotel, no frills, it exceeded our expectations because of the excellent service, really engaged people, and because of the location, that was outstanding. The hotel does not look like the usual Ibis, at least not like the ones we had been before. On top of the service and the location, the whole place had a marvellous and modern vibe, looking more a like a boutique hotel. We paid the breakfast as an extra once we saw how delicious and yummy it was!

Hotel has an excellent location with close metro stop. Points of attraction easy to access. The area was also full of restaurants nearby. As regards the hotel it was as usual a good ibis clean hotel and breakfast having a vast choice. Would highly recommend.

Nice modern property in a great location! Walking distance to everything you want or need in Madrid, rooms are well appointed. The staff was awesome, cheerful, helpful, always smiling. The towels are a little thin, otherwise everything is nice.

Ibis hotel in Madrid, is a good place to stay, on a very central location and close to transportation facilities. The employees are friendly and helpful. The accommodations are small even for a couple. So, as we were in an almost 30 days trip, we had luggage and there were not a place to put the it, then forcing us to put it on the floor.

The Hotel is a typical Ibis new style property, albeit of the smaller type with less than 60 rooms. It is centrally located with easy access to many visitor options, but unfortunately in one of the noisiest nightspots of the city. The team is great, helpful, excited and very friendly. A real positive side, since they have to put up with all the inadequacies of the work tools given to them. Breakfast is a nice selection of most what one requires in the morning. An interesting feature is the coffee machine, where I had to request 3 times "large coffee" to fill a single standard cup. Never seen something like this before. I have commented on the "Sweet Bed by ibis" a number of times, so will not repeat here again what bad sleep experience this is

Very convenient location the front desk lady Elena was very professional and going the extra mile to help and the facility was very convenient location and service was at the good level like Ibis level l am us to have every time i travel

The price of the hotel was higher then what I am used to. Most other Ibis hotel have moved up the 3 star but this is still at 2 stars & I feel the room needs a bit of changes like new carpet & definitely larger tv size. Most important there are no English channels except a couple & that’s only news channel. This is something that needs to be looked into.

The IBIS welcomed me and my two colleagues in a very friendly manner and made the very short stay in Madrid that much more enjoyable. My first visit to Madrid and i will return to the same hotel if possible,

A very nice hotel, located in a very nice area of Madrid!! There are plenty of restaurants and cafes and the metro station is just few minutes away. A very friendly and helpful staff!! A fantastic connection with the airport!!!

The team makes the difference in this hotel. Staff is absolutely awesome, you can see that training is the #1 concern for this property's management. Location is excellent too. Room accommodations are also better than typical IBIS set up.

Staff are courteous and helpful. Good variety of breakfast. Location is convenient. It is right across to road from Prado Museum, 15 minutes walk to the city centre, 10 minutes walk to subway. Value for money

highly qualified, thoughtful and pleasant people. We will certainly return. A highlight for Ana from the reception and Marissol, responsible for breakfast. The location is excellent, 200 meters from Bilbao subway station. Very happy in this lodging.

We travel with a baby and the hotel was very convenient for us. The room was very clean and big enough for our travel cot. We had a full breakfast with plenty options and very tasty. The location of the hotel was perfect and near all central locations. People were very friendly at the reception and bar. If we go to Madrid in the future we will come back for sure