ibis Madrid Centro Hotel 2 stars

I love the Ibis concept, and have used them in other countries. This particular one had the room poorly maintained (bathroom lights needed a "trick" to be turned on, A/C didn't work, toilet water kept running for a long time after flushed). Also the breakfast was lacking; no nice coffee machine but rather a pot which we had to wait on to be refilled, mediocre ingredients (in Spain where you eat great anywhere!), very limited options, no eggs. Staff was courteous.

The hostel is well located and the staff is very welcoming, available and helpful. The rooms were comfy and clean. Our stay matched to our expectations.

The room was not crean. The bathroom bin had the garbage of the previous client and it had a foul smell.

The room was very hot and the fan/AC was noisy. The room was clean enough but I think the room needs updating

Our check-in experience was so pleasant that it set the mood for our stay. The staff was so nice and friendly. We had arrived a little earlier than the check-in time, so fortunately, there was a room already available for us. The bar and restaurant were decorated so cute that we chose to have drinks and snacks before exploring the city. Even though we were there for only one night, I would love to return for a longer stay.

very courteous staff hotel centrally located air-conditioning was not working not the most modern Ibis

All perfect I will back as soon I can

Perfect location for exploring Madrid! Cozy hotel near great places to eat, within walking distance of many of Madrid’s best sights. Staff were super helpful and even helped me arrange a Covid test (within walking distance) for pre-departure to USA. Very welcoming for single woman! Rooms are utilitarian. But if you are coming to Madrid, it is not to spend your time in a room! (Tip: book a visit to the hammam nearby after sightseeing… your tired feet will thank you!)

Hotel very well positioned, close to all enmities. will definitely recommend this hotel. Although it is situated in the city center rooms are very quite. Staff was very helpful. Rooms were kept very clean too.

I stayed at the Madrid Centro for twelve days using it as a base to visit the galleries and museums of Madrid and the towns of Segovia and Toledo. The location was great - many places of interest could be walked to, but there was a metro station, Bilbao, which had disabled access, nearby. One of the lines that ran through Bilbao metro went directly to the museum quarter. I had two different rooms - I extended my stay and had to change rooms - and both were spacious and very clean. The breakfast was good and great value for money. The staff were at all times friendly and helpful. I couldn't have asked for more. My only complaint is that the rooms could do with new pillows. I found the existing ones very lumpy and at times uncomfortable.

Very friendly and helpful welcome the room was very clean and cleaned every day and was a great central location right next to the metro one of my favourite cities I've visited would definitely stay in this hotel again

Hotel very good value for money excellent location walking distance to centre of Madrid loads of bars & cafes in the area staff very helpful & friendly been back 4 times same hotel will be back in the near future

Excellent staff interaction, quiet room, good location, good breakfast and enjoyable snack. Nice atmosphere and friendly environment made us feel welcome. Check in and check out smooth and efficient. Good reasons to come back!

The IBIS CENTRO is a perfect place to emerge in the life of the locals in Madrid. Attached to the Bilbao Metro station you can easily enlarge the radius to discover all over Madrid. The nearby Restaurants offer typical Spanish food and life style. Just suitable to explore ...

It was the best IBIS I have ever been. The rooms are bigger than the normal. Staff they are very friendly and nice. Breakfast is very good. I strongly recommend to follow this IBIS model. I was not expecting, it was a really surprise.