ibis Madrid Centro Hotel 2 stars

TripAdvisor rating 4.5/5 1,634 reviews
ibis Madrid Centro
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Outdoor rooms and free WiFi

  • Located in the Malasaña district, next to the Bilbao metro station

  • Central location, ideal for exploring Madrid on foot

  • Public parking close by

  • Buffet breakfast from 6:30 to 11:30 and 24h tapas bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Massage (Nearby)

Hotel location

ibis Madrid Centro

Calle Manuela Malasaña 6
28004
madrid
spain

Tel: +34914485816

Fax: (+)91465337

Contact email

Check-in from 13h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 10km / 6.21 miles

  • By train

    ATOCHA At 2km / 1.24 miles

GPS :40.428664, -3.703026

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed with new ibis bed, for 2 adults

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Spacious Premium room with double bed. NEW!

  • Max. number of persons: 2
  • Area: From 21
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room (2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 12

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy tapas all year round at our Original Bar and sample the manuelitas pancakes, a delight for every palate

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,750 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,634 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best IBIS

TripAdvisor rating 4.5/5

paulolousa Business - 10/12/2019 TripAdvisor review

It was the best IBIS I have ever been. The rooms are bigger than the normal. Staff they are very friendly and nice. Breakfast is very good. I strongly recommend to follow this IBIS model. I was not expecting, it was a really surprise.

Very comfortable hotel

Customer review rating 4.5/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Well positioned, friendly staff , comfortable hotel.

Thank you so much for your nice comments! It has been a pleasure to have you here! Waiting already to welcome you back again! Best regards from all our team! Elena. Recepcion

I extremely enjoyed my time at the ibis Madrid Centro and look forward to returning.

Customer review rating 4.5/5

Richard N. Solo - 02/12/2019 Confirmed reviews ALL

I found the location excellent, the staff very helpful and obliging, and I was please about other things as well. The rooms are comfortable, the breakfasts are tasty and enjoyable, the hotel is close to public transport, and restaurants. Overall my stay was a most enjoyable one.

Thank you so much for your nice comments! We feel so happy to know that you have enjoyed Madrid and your stay with us! It has been a pleasure to have you here! Waiting already to welcome you back again! Best regards from all our team! Elena. Recepcion

Staff were great; excellent location

Customer review rating 4.5/5

Andoni Families - 01/12/2019 Confirmed reviews ALL

Enjoyed my stay - I will be back!

Thank you very much for your nice comments! We are happy to know that you have enjoyed with us! Also, note that we are having new advantages on our Loyalty program, if you are interested on visiting our web: www.all.accor.com, so, we hope next time you feel also happier with our loyalty program. A pleasure to welcome you! Best regards from all our team! Elena. Recepcion

Best trade-off

Customer review rating 4.5/5

Laura Business - 01/12/2019 Confirmed reviews ALL

Very good trade-off between quality and price

Wonderful comments! Thank you! We are very happy to know you have enjoyed your stay with us! Waiting to welcome you soon! best regards from all our team! Elena. Recepcion

Perfect!

Customer review rating 4.5/5

Santiago F. Couples - 27/11/2019 Confirmed reviews ALL

Loved our stay at this Ibis. Staff was super friendly the location is excellent. Rooms were clean and the breakfast was superb!

Thank you! We have loved to have you here! Thank you so much for your nice comments! We feel really happy knowing you have enjoyed so much! Waiting to see you soon again!, best regards from all of our team! Elena. Recepcion

Nice room and hotel but lacking in certain areas

Customer review rating 4.5/5

Paul F. Families - 24/11/2019 Confirmed reviews ALL

The hotel is in a great location and is nice. However, one issue we had was that the lock on the room would not allow our room keys to work. They only worked when we inserted the key repeatedly up to 15 times. We had to repeatedly go and tell the desk who simply gave us new keys each time or scanned them again. We informed the desk that the keys were not working and was told an engineer would come but nobody did. The last night we were simply unable to enter the room until the desk sent someone with a master key to give us access. The beds were comfortable and staff were very nice. The room was lacking in that it did not have a kettle (I understand Spain does not usually have these but this is an international hotel with international guests) with tea bags or coffee. As an accor member I have stayed in many member hotels and have always had utensils like this. There was also no safe which was surprising.

Thank you very much for your feed back, as it helps us to get better all time. We have informed our maintenance staff about the report of the key, and we have been waiting for a piece to fix it. Regarding safety boxes and kettle services, Ibis standards in Spain are not provided of these services. Under guest request, if we have some available, we can provide you with a kettle, and safety boxes are also under guest request available at reception. Thank you very much, it was a pleasure to meet you and welcome you! Waiting to welcome you again soon, best regards, Elena. Recepction

Easy

Customer review rating 4.5/5

A. Solo - 24/11/2019 Confirmed reviews ALL

Good service Nice personnel Good location

Dear Xavier raphae A., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller

Best and most friendly hotel in the best area of Madrid

Customer review rating 4.5/5

Carsten M. Couples - 22/11/2019 Confirmed reviews ALL

This is our second visit to Madrid and this hotel, both times we stayed in 406. Friendly staff and atmosphere, great breakfast buffet, reasonable priced renovated rooms in the best neighborhood of Madrid. We will recommend this hotel to friends visiting Madrid, and will certainly come back.

Dear CARSTEN LUND M., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller

Comfortable

Customer review rating 4.5/5

Mauricio A. Couples - 14/11/2019 Confirmed reviews ALL

The staff was very helpful and had a great attitude. The overall experience was very positive.

Thank you so much! We are happy to know you have had a great time with us! it was a pleasure to welcome you! Waiting already to see you again! Elena. Recepcion

Good hotel, friendly staff and a recommended IBIS

Customer review rating 4.5/5

Anonymous Couples - 13/11/2019 Confirmed reviews ALL

Great hotel and all staff were friendly and helpful. Quick check in / check out and no waiting time at bar to be served. Rooms clean and tidy although general room maintenance required as bathroom light flickered and clip for window blind broken but nothing major. Only disappointing as which has become the norm over the entire IBIS chain that the advantage from my account of late check out could not be used (full late check out not been available in last 4 out of 5 Ibis stays so was excepting same here and my expectation was correct)

Thank you very much for your comments. It was a pleasure to welcome you! Please, if you find some inconvenient,as a flicking light, do not doubt to comment at reception, we are here 24 hoyrs to better serve you :) so we can sort it out to make you feel more comfortable. Regarding late checkout, it is subject to availability, if the hotel is already fully booked, we are not able to extend the stay. We hope you can understand it. Thank you so much, waiting already top welcome you again! Elena. Recepcion

All good and as expected

Customer review rating 4.5/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

Ibis Madrid Centro is conveniently located and always a good choice. No frills and great ibis beds.

Thank you! We are happy to know that you have enjoyed Madrid and your stay with us! Waiting already to welcome you soon again! Elena. Recepcion

Great basic hotel with the nicest staff in a vibrant part of Madrid

Customer review rating 4.5/5

Kathryn Couples - 12/11/2019 Confirmed reviews ALL

Ibis Madrid Centro is modern, extremely clean and employs the nicest, most genuine staff I have ever encountered. Our double room was comfortable with a huge, comfortable bed and was kept beautifully clean by the friendly chamber maids. Breakfast was fresh, delicious and plentiful - I wish I could have the same every day at home!

Dear Kathryn, Thank you very much for your lovely comments, that I will share with my team! I am sure that they will be as pleased as I am to know that you enjoyed so much your stay with us. We all wish you a wonderful day and hope that we will have the chance to welcoming you again very soon in Ibis Madrid Centro. Warm regards, Bibiana Bárcena General Manager

Good Location in Madrid

Customer review rating 4.5/5

Camino Solo - 11/11/2019 Confirmed reviews ALL

A good stay that was up to Ibis standard.

Dear CLAIRE S., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller

A great service experience is one where a problem is fixed fully and quickly!

Customer review rating 4.5/5

Traveling D. Friends - 10/11/2019 Confirmed reviews ALL

Just a one night stay but a terrific one--great location, clean room, well designed room, fast friendly check-in and check-out. The best thing though was how they dealt w/ a problem w/ the heating controller in my room. I called downstairs, someone came up w/in two minutes and had the problem solved two minutes later. Well done!

Dear Hugh anthony S., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario

Great location

Customer review rating 4.5/5

Anonymous Couples - 10/11/2019 Confirmed reviews ALL

Hotel basic but clean, helpful staff & great location

Dear DEBBIE S., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller

Amazing location

Customer review rating 4.5/5

T. Couples - 06/11/2019 Confirmed reviews ALL

A hip and modern version of a IBIS chain of hotels. A friendly front desk approach when checking In . Rooms typical IBIS so no complains . The location is amazing because it’s near to many eateries, shopping area and a metro station at the corner of the street.

Dear BAN HIN T., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario

Great 4 day stay in Madrid

Customer review rating 4.5/5

Antonio C. Solo - 05/11/2019 Confirmed reviews ALL

Very helpful staff and very handy online booking process

Dear ANTONIO C.-MUROS, We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario

Nice people & excellent location

Customer review rating 4.5/5

Soumendra N. B. Families - 31/10/2019 Confirmed reviews ALL

We stayed at IBIS Madrid Centro from 21st October 2019 till 24th October 2019 with my wife. This was our first visit to Madrid. The Hotel is decent especially the staffs at the Reception & at Services are polite & helpful. We took breakfast at Hotel and were sufficient with reasonable good standard. Rooms are little smaller than other IBIS Hotels in other Cities but good for stay. Being in the main Commercial area the noise level is little higher especially during night.

Dear Soumendra, We very much appreciate your comments. we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Gil, assistant manager

Convenient Location, Friendly Staff

Customer review rating 4.5/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

The location of this hotel was perfect - very near the Bilbao metro station, with lots of bars and restaurants nearby. It was only about a 20 minute walk to the Puerto Del Sol from the hotel if you prefer to walk. The hotel reception staff were really friendly and helpful. The room was comfortable and very clean, and the bathroom was great. The only downside was the noise from the street at night, as there are a lot of bars in the street. It was fine if we shut the window, but we found the room a bit hot, and as it was October, it seemed that the aircon in the room did not work. There was also a strange chemical smell in the room - not sure if it was a cleaning product, but it was a bit off putting.

Dear Beryl anne F., We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in madrid