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ibis Madrid Centro Hotel 2 stars

Customer review rating 4.5/5 6,427 reviews

ALLSAFE approved hotel

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ibis Madrid Centro
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+ 16 Services

Hotel extras

  • Located 1 minute from the Bilbao metro stop

  • In the neighborhood of Malasaña

  • Public parking near the hotel

  • Walking distance to major tourist attractions

  • Spacious, soundproof rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Massage (nearby)

Hotel location

ibis Madrid Centro

Calle Manuela Malasaña 6
28004 madrid

Tel: +34914485816

Fax: (+)91465337

Check-in from 13h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 10km / 6.21 miles

  • By train

    ATOCHA At 2km / 1.24 miles

GPS :40.428664, -3.703026

Our accommodation(s)

Stay in the center of Madrid and enjoy a restful rest in the exterior but quiet rooms with comfortable Sweet bedTM by ibis beds. In addition, they have a fully equipped desk and bathroom.

Our restaurants and bars

Non contractual photo


Recharge in the hotel's modern bar, in the lobby, which serves snacks 24 hours, before enjoying the nightlife of Madrid. You can also enjoy a light bite like a sandwich or a salad with a cold beer.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Madrid Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,427 reviews

TripAdvisor Rating 4.5/5

1,680 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great front desk staff

Customer review rating 5.0/5

Olivier Couples - 18/09/2021 Confirmed reviews ALL

It was my first stay at an ibis hotel after more than a year, and I was happy to see that the service was as great as ever. After checking in with Elena, I had to double-check my booking: I had had the impression to have checked in an five star hotel and had to verify that I would not be charged more than expected. Great service! It’s also great to see that ibis has changed the hair/body was product. The scent and texture is much better than before.

Hola Olivier and Huizhen, Thank you for dedicating such beautiful words to us! you have touched my heart! We feel really happy to know that you have enjoyed Madrid and your stay with us! We know the new hair/body product is wonderful, we do love it too! :) Pleasure to meet you, we hope to welcome you soon again! Elena. Recepcion


TripAdvisor rating 5.0/5

Godfrey Z 15/09/2021 TripAdvisor review

Hotel very well positioned, close to all enmities. will definitely recommend this hotel. Although it is situated in the city center rooms are very quite. Staff was very helpful. Rooms were kept very clean too.

Excellent location, great price

Customer review rating 5.0/5

Anonymous Couples - 06/09/2021 Confirmed reviews ALL

It had everything we needed, it was quiet, yet close to bars and restaurants. All in all it was great value for the money. 100% recommend.

Querida Bibiana Muchisimas gracias por tus buenos comentarios hacia nosotros.Siempre nos agrada saber que habeis estado fenomenal en nuestro hotel. Esperando volver a verte Saludos Mario

Outstanding like always!!

Customer review rating 5.0/5

Anonymous Couples - 03/09/2021 Confirmed reviews ALL

We have stayed at this particular location over half of dozen times. We love this location and all the attentiveness from the staff. The room is ALWAYS clean and homey and the location is the best. We use this chain when traveling throughout Europe and have never had a bad experience yet.

Hello good day Fist of all thank you very much for answering this questioner. And thank you for such a nice valuation, we are very happy you enjoyed the stay al our hotel. It will encourage us to improve our self. We hope to welcome you again. Best regards from the hotel team. Mario

You know what you can expect from Accor

Customer review rating 4.5/5

Julian Business - 31/08/2021 Confirmed reviews ALL

I have stayed at Ibis hotels many times in different locations. I always have great experiences and the base for that is that consistency in the products they offer.

Querido Julian Te queremos agradecer los buenos comentarios que nos has puesto en nuestra encuesta, y decirte que con clientes como tu es muy facil ser amable, gracias a ti por ser asi. Espero verte pronto y fue un placer. Mario

Friendly and Well Located Hotel

TripAdvisor rating 5.0/5

Journey704479 28/08/2021 TripAdvisor review

I stayed at the Madrid Centro for twelve days using it as a base to visit the galleries and museums of Madrid and the towns of Segovia and Toledo. The location was great - many places of interest could be walked to, but there was a metro station, Bilbao, which had disabled access, nearby. One of the lines that ran through Bilbao metro went directly to the museum quarter. I had two different rooms - I extended my stay and had to change rooms - and both were spacious and very clean. The breakfast was good and great value for money. The staff were at all times friendly and helpful. I couldn't have asked for more. My only complaint is that the rooms could do with new pillows. I found the existing ones very lumpy and at times uncomfortable.

Well located, great value for money, very friendly staff

Customer review rating 5.0/5

Anonymous Couples - 24/08/2021 Confirmed reviews ALL

Extremely happy with the whole experience, from the reservation to the check out. Special call out to the helpful staff: Rocio, Claudia and Elena.

Holaaaaaa Jaime, muy buenas tardes, Antes de nada darte las gracias por tomar tu tiempo en contestar este cuestionario. Y mil gracias por tan bonitos comentarios. De verdad que se nos alegra el corazón que vuestra esperiencia haya sido tan buena. Jaime todo esto nos da energia y afan de superación. Sois una pareja encantadora y esperamos daros la bienvenida en otra ocasión. Un abrazo de todo el equipo rocío

Perfectly placed in the heart of Madrid.

Customer review rating 5.0/5

Chloe Business - 13/08/2021 Confirmed reviews ALL

It was short but sweet. All the staff were absolutely wonderful and always ready to answer questions. The check-in and check-out were fast and easy and never once were we faced with problems.

Dear Chloc We very much appreciate your comments regarding your stay at the ibis Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Gil

Excellent location and great service

Customer review rating 5.0/5

Tony Families - 30/07/2021 Confirmed reviews ALL

service was excellent from check-in through check-out. Diego was of great help throughout the stay. Dealing with breakfasts menu and room service. In our original room the A/C did not work properly and we were given a new room immediately.

Hola Tony! We are happy to know that you have enjoyed your stay with us. Diego is lovely person, he will be very pleased about your comments. It was a pleasure to have you all with us! Waiting already to welcome you again, best regards from all our team! Elena. Recepcion

Perfectly located in the centre of Madrid

Customer review rating 3.5/5

Juan Business - 06/07/2021 Confirmed reviews ALL

Quite nice in general. The air conditioning in the room was far too noisy. I only used it to cool the room before sleeping. Luckily, this was enough during those days.

Estimado Juan N., Primero me gustaria agradecerle el tiempo dedicado para contestar nuestra encuesta ya que para nosotros es muy importante. Con referencia al ruido del aire acondicionado , no dude en decirnoslo la proxima vez y le cambiaremos de habitacion de inmediato, no obstante se lo haremos llegar al departamento correspondiente para la mejora de este. Esperando verle pronto de nuevo. Un saludo Mario Oller


Customer review rating 5.0/5

Itziar D. M. Business - 05/07/2021 Confirmed reviews ALL

Comfortable hotel with beg bedroom and bathroom. Nice and safe breakfast under COVID protocols

¡Hola Itziar! ¿cómo estás? ¡Qué gusto saber de tí! Thank you so much for taking the time to answer our survey, and of course for your comments. It was a pleasure to meet you! We wish you all the best. Take care, we hope to welcome you soon again! Elena. Recepcion

Home away from home

Customer review rating 5.0/5

Martin H. Business - 26/04/2021 Confirmed reviews ALL

Great location, fair value, very nice infrastructure and maintenance and very friendly personnel

Dear Martin. For all of us the comments like the one you made make our day :) We hope to see again on a future, and thank you again for your time to fill up the survey and of course for your warm comments. Kind regards. Alberto Serrano.

Friendly welcome

TripAdvisor rating 5.0/5

pilgrimsid 05/03/2020 TripAdvisor review

Very friendly and helpful welcome the room was very clean and cleaned every day and was a great central location right next to the metro one of my favourite cities I've visited would definitely stay in this hotel again

Thank you!!! A pleasure to have you here! We are happy to know you have enjoyed! Waiting to welcome you soon, again! Madrid loves you!

Lads weekend

TripAdvisor rating 5.0/5

HenryW1723 30/01/2020 TripAdvisor review

Hotel very good value for money excellent location walking distance to centre of Madrid loads of bars & cafes in the area staff very helpful & friendly been back 4 times same hotel will be back in the near future

Dear HenryW1723, thanks for your comments. It´s a pleasure for us to receive you at our hotel, and we hope to continue doing so. We wait for you soon Regars Diego

Excellent stay to finish 2019 and start 2020!

TripAdvisor rating 5.0/5

Alfredo S Couples - 05/01/2020 TripAdvisor review

Excellent staff interaction, quiet room, good location, good breakfast and enjoyable snack. Nice atmosphere and friendly environment made us feel welcome. Check in and check out smooth and efficient. Good reasons to come back!

Dear Alfredo, it´s a good news for us of you have a great finish 2019 here, and a wonderfull start 2020 We wait for you hope soon again in madrid Regards Diego

Down town Madrid within walking distance

TripAdvisor rating 4.0/5

Daydream17771043874 Business - 17/12/2019 TripAdvisor review

The IBIS CENTRO is a perfect place to emerge in the life of the locals in Madrid. Attached to the Bilbao Metro station you can easily enlarge the radius to discover all over Madrid. The nearby Restaurants offer typical Spanish food and life style. Just suitable to explore ...


TripAdvisor rating 5.0/5

paulolousa Business - 10/12/2019 TripAdvisor review

It was the best IBIS I have ever been. The rooms are bigger than the normal. Staff they are very friendly and nice. Breakfast is very good. I strongly recommend to follow this IBIS model. I was not expecting, it was a really surprise.

Great option in Madrid

TripAdvisor rating 4.0/5

BizGlobetrotterYVR Business - 24/10/2019 TripAdvisor review

I stayed here only for two nights during a business trip. The staff members at the reception in both days were great! Welcoming and supportive. Check-in and check-ou processes were fast and smooth. Breakfast has limited item but offer good quality (and tasty) options. The hotel is small and cozy, it has the small family owned hotel vibe. The location is great, close to public transportation and major areas with shops and restaurants. Also close to Puerta de Atocha and Barajas. The only thing is that from Friday on (during the weekend), in the evening the street is a bit noisy if you get a room facing the street.

Cool location overly warm rooms

TripAdvisor rating 4.0/5

jimpK4398PI Couples - 23/10/2019 TripAdvisor review

We really enjoyed the neighborhood and found it easy to walk to the sites. The room was quite warm and didn’t allow changing thermostat. Had to open windows to noisy street for air. The beds were comfortable.


TripAdvisor rating 5.0/5

Bethania L Couples - 01/10/2019 TripAdvisor review

Excellent simple hotel, no frills, it exceeded our expectations because of the excellent service, really engaged people, and because of the location, that was outstanding. The hotel does not look like the usual Ibis, at least not like the ones we had been before. On top of the service and the location, the whole place had a marvellous and modern vibe, looking more a like a boutique hotel. We paid the breakfast as an extra once we saw how delicious and yummy it was!

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