ibis Madrid Centro Hotel 2 stars

Customer review rating 4.5/5 6,129 reviews

ALLSAFE approved hotel

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ibis Madrid Centro
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+ 13 Services

Hotel extras

  • ALLSAFE Certified Hotel

  • Located in the Malasaña district, next to the Bilbao metro station

  • Central location, ideal for exploring Madrid on foot

  • Large public car parks 2 minutes' walk from the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Massage (Nearby)
Information message

Hotel location

ibis Madrid Centro

Calle Manuela Malasaña 6
28004 madrid
spain

Tel: +34914485816

Fax: (+)91465337

Check-in from 13h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 10km / 6.21 miles

  • By train

    ATOCHA At 2km / 1.24 miles

GPS :40.428664, -3.703026

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed with new ibis bed, for 2 adults

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Spacious Premium room with double bed. NEW!

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room (2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
Rooms

Our restaurants and bars

BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,129 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,669 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent!

Customer review rating 5.0/5

Peter A. J. Couples - 21/01/2021 Confirmed reviews ALL

We arrived at the hotel after spending a night at the airport because of a cancelled flight due to snow. On our arrival we were welcomed by the amazing Elena! She was incredible, offering us breakfast (after a night with no food) and allowing us to check in to our room early. We ended up staying a week before we could continue our journey to Playa de Carmen. All of the staff were so friendly and made us feel so welcome! The location of the hotel is perfect- walking distance to everything of interest and very close to the metro. I would definitely recommend!

Dear Peter and Jakie It is so nice to hear from you!!!!!! Thank you very much for taking your time on answering this questionnaire. And thanks a lot for such a wonderful words. We are happy to say that we were delighted having you at our hotel. You are a lovely couple, we loved talking and laughing with to you. We cant wait to have you back so you can tell everything about playa del Carmen and family. Elena will be very happy to hear your nice words about her. Again, thank you so much. All the best from all hotel team Rocío Recepción

Great location with right-priced rooms

Customer review rating 3.5/5

Vivek Families - 08/01/2021 Confirmed reviews ALL

All good with the hotel and the staff. A standard ibis experience and that is a good thing. For the humans that is. However, this was the first time we stayed with our pet. And it was a very disappointing stay for him. We paid an extra fee of 15 Euros for him but there was nothing for him. The least we expected was to have feeding bowls. We have stayed with the petit palace chain before with him and the experience was much better for him. Feeding bowls and even dog food. Although I dont expect dog food but feeding bowls are the bare minimum.

Dear Vivek, Nice to hear from you! Thank you for your booking and confidence on us. Although, we feel upset knowing that you are not satisfied 100%, as we thought you had a nice stay on such a special night of the year you spent with us. In fact, we offered you a bigger room so you could feel more comfortable. Regarding pets policy. We do understand your concerns about the wellness of your pet, cause we do same with ours. As you know, not many hotels accept them, we do it asking a supplement of 15€, this supplement is to use it on purpose of a special cleaning of rooms hosting a pet, due to hairs, allergies, etc... As a hotel, we cannot offer food for them or bowls, as we have not this service available. Personally, when travelling with my little Frankie, I prefer to have his own bowls, toys and food, as I know his diet and preferences. Thank you very much for your stay and understanding, waiting to welcome you again, take care. Elena. Reception.

Good location

Customer review rating 5.0/5

Ricardo B. Solo - 03/01/2021 Confirmed reviews ALL

Claudia and Elena made me feel at home, Elena was very attentive to me and made sure I didn’t need anything specially at New Year’s Eve 2021

Hi Ricardo!! Elena and I cannot say enough to thank you for your such a nice comment!! You know what is beautiful about our work? Precisely this, having the great luck of meeting such fantastic people as you. Hope see you soon!! Take care!! Elena & Claudia

Guenial

Customer review rating 5.0/5

Enrique Solo - 28/12/2020 Confirmed reviews ALL

Guenial

¡Hola Enrique! Qué gusto tener noticias de tu parte, nos alegramos mucho de saber que disfrutaste tu estancia en Madrid y con nosotros. Esperamos que tuvieras muy buen viaje de vuelta y que disfrutes de estos días en compañía de los tuyos. Un fuerte abrazo de parte de todo nuestro equipo, te esperamos cuando quieras. Elena. Recepcion

Excellent locations; very nice stay

Customer review rating 5.0/5

Patricia B. Families - 26/12/2020 Confirmed reviews ALL

Extremely nice and helpful staff. Very good breakfast. Rooms very clean. A small fridge would have been useful.

Hi Patricia, how are you? Thank you so much for choosing us and for your nice review, we feel really happy to know that you have enjoy your stay with us! It was a pleasure for us to meet you! We know that you have enjoyed every single day visiting Madrid and seeing your happy faces at reception say everything to us :) It will be a pleasure to welcome you again, anytime, we are here for you! Best wishes from all our team, thank you again! Merry Christmas! Elena. Reception

Well located

Customer review rating 5.0/5

Anonymous Business - 24/11/2020 Confirmed reviews ALL

Fabulous

Thank you very much for your review Deirdre! You have made my day :) It was really nice to have you with us. Best regards from all our team. Guillermo. Reception

Nice people

Customer review rating 4.5/5

Jean Couples - 10/08/2020 Confirmed reviews ALL

People at the reception desk, both when we arrived late in the evening and the day after really made their best despite the covid restricitions. Thanks to them.

Thank you so much Jean for your time and your nice words, It was a total pleasure to have you with us and it is really nice to know you enjoyed your stay, Greetings from Madrid, Guillermo

A Great Stay

Customer review rating 5.0/5

Sarah D. Couples - 05/08/2020 Confirmed reviews ALL

The staff here could not have been more welcoming. Before our arrival and once we arrived at reception, the safety measures were clearly explained. None of them had a negative impact on our stay. The location is so good and the staff so friendly that we had a lovely time.

Dear Sarah, thank you very much for such a nice comments. It is always make us happy if you are happy It was a pleasure to meet you We wish you the best for this time and we trully hope to welcome you again. Best regards from all our team. Rocio Recepción

Nice stay

Customer review rating 4.0/5

Frederic Business - 18/03/2020 Confirmed reviews ALL

Very easy check in, very pleasant and welcoming staff. Complimentary drink is a nice plus I always appreciate. No 10/10 due to a bit of noise from the street in the middle of the night (trash removal) and an old TV remote control (I had to press buttons 10 times to turn the TV on and off) Clean rooms. Easy and quick check out. Although I did not try the breakfast, I appreciate the very wide time window to enjoy a full breakfast (from 4:00 am!)

Hola! Bonjour! un vrai plaisir vous accueillir! Thank you very much for your nice comments, we will look after the aspects you have mentioned. Also, we wanted to thank you for your kindness and smile, it was a pleasure to welcome you! (ohh, and thank for "young" lady) We hope we can welcome you soon again! Best greetings from all our team! Elena. Recepcion

Good location

Customer review rating 5.0/5

Keith L. Friends - 10/03/2020 Confirmed reviews ALL

Great staff lovely clean rooms

Thank you so much! It has been a pleasure to have you here! Thank you for your nice comments too, we are very happy to know that you have enjoyed Madrid and your stay with us! Waiting already to welcome you soon again! Best regards form all of our team! Elena. Reception

Super!

Customer review rating 5.0/5

Uk Friends - 10/03/2020 Confirmed reviews ALL

Simple but very clean, great friendly staff and well located!

Thank you so much! It has been a pleasure to have you here! Thank you for your nice comments too, we are very happy to know that you have enjoyed Madrid and your stay with us! Waiting already to welcome you soon again! Best regards form all of our team! Elena. Reception

well located

Customer review rating 4.0/5

David W. Couples - 05/03/2020 Confirmed reviews ALL

good customer service and nice room

Dear DAVID W., Thank you very much for your good comments, it was a pleasure to have her as a client. Hoping to see him soon in Madrid Mario

Friendly welcome

TripAdvisor rating 5.0/5

pilgrimsid 05/03/2020 TripAdvisor review

Very friendly and helpful welcome the room was very clean and cleaned every day and was a great central location right next to the metro one of my favourite cities I've visited would definitely stay in this hotel again

Thank you!!! A pleasure to have you here! We are happy to know you have enjoyed! Waiting to welcome you soon, again! Madrid loves you!

Nice small hotel & good location

Customer review rating 4.0/5

Ron F. A. Solo - 04/03/2020 Confirmed reviews ALL

Enjoyed the room, location & staff. Bed was nice & not to firm

Dear RONALD B., Thank you very much for your good comments, it was a pleasure to have her as a client. Hoping to see her soon in Madrid Mario

Well located, extremely helpful staff, very clean.

Customer review rating 5.0/5

Marilyn P. Solo - 03/03/2020 Confirmed reviews ALL

I feel the Ibis Madrid Centro is like a home away from home; one feels part of a family.

Dear MARILYN P., Thank you very much for your good comments, it was a pleasure to have her as a client. Hoping to see her soon in Madrid Mario

Super professional staff and excellent located

Customer review rating 3.5/5

Jordan Business - 02/03/2020 Confirmed reviews ALL

Hi there, Just one little thing. I can understand that guests can be in holiday but also, like me, for work. It would be absolutely amazing that you could place by floors, those who are for fun and those who needs to sleep. Mainly for that scholar trips with plenty of teenagers hungry of new experiences ... Thanks,

Querio Antoni francesc J., Primero agradecerle el haber contestado nuestra encuesta, para nosotros es muy importante.Tambien agradecerle los buenisimos comentarios, los cuales se los hare llegar a todos mis compañeros. Respecto al tema que nos hace llegar de los estudiantes, le entendemos perfectamente y tomaremos nota para proximas ocasiones. Muchas gracias por todo y esperamos verle de nuevo pronto. Mario Oller

Well located

Customer review rating 3.0/5

Michael Couples - 02/03/2020 Confirmed reviews ALL

The location was perfect for exploring the city. However the hotel was unable to respond to climate control issues.

Dear MICHAEL D., Thank you very much for answering our survey, for us it is very important Regarding the issue of air conditioning, we feel you have not been to your liking and we will reach the corresponding department to improve this. Thank you Mario

well located

Customer review rating 5.0/5

Dante Families - 28/02/2020 Confirmed reviews ALL

excellent

Than you so much! We are happy that you have enjoyed your stay in Madrid and with us! Waiting to welcome you soon again, best regards from all our team. Elena. Recepcion

Great welcome

Customer review rating 4.0/5

John H. Business - 28/02/2020 Confirmed reviews ALL

The staff were efficient and I had notified that I was arriving late due to flight times and was met by very welcoming staff despite the late hour.

Thank you so much! Thank you for your nice comments too, it has been great to have you here! we feel happy to know that you have enjoyed Madrid and your stay with us! We hope to welcome you soon again! Best regards form all of our team! Elena. Reception

Great stay in IBIS hotel

Customer review rating 4.0/5

Piotr Solo - 25/02/2020 Confirmed reviews ALL

A typical IBIS hotel like many others in the world. His biggest plus are: great location near the metro station, in the district of shops and bars, and very nice and smiling staff. Typical Ibis breakfasts, but very tasty. I will come back here next time I visit Madrid.

Thank you so much for your nice comments, we feel really happy to know that you have enjoyed your stay with us! We will very also happy to welcome you back again, it was a pleasure to have you here! All our best wishes! Elena. Recepcion

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