ibis Madrid Centro Hotel 2 stars

The hotel is in the city center and close to the main neighbourhood of the city. You can go by walking to the main streets and avoid public transport but in case you needed is perfect communicated with line 1. Best thing is the staff, accesible and lovely, very easy to communicate and willing to help you out not matter what question or request do you have. Rooms are ok, it's not a new hotel but it's perfectly cleaned up. I will come back! Cheers to Claudia & Elena!

There was no surprises. Everything went smooth.

This is my second time staying at this Ibis hotel. The staff are extremely helpful. The hotel is located in a great area of Madrid with Bars and restaurants, the Metro on your doorstep. I can’t praise this hotel high enough. I look forward to my next visit to this hotel and City.

The hotel in a quiet, small centre of Madrid, is well located to start activities. The rooms allow for much space. With the windows closed there is no traffic to note. The Cafe-like atmosphere at the reception and dinning place, the alerted and helpful employees guarantee for a smooth stay. I only missed a more comfortable chair at the desk, but working on a desk is likely not the main activity of most travellers, I admid.

We arrived at the hotel after spending a night at the airport because of a cancelled flight due to snow. On our arrival we were welcomed by the amazing Elena! She was incredible, offering us breakfast (after a night with no food) and allowing us to check in to our room early. We ended up staying a week before we could continue our journey to Playa de Carmen. All of the staff were so friendly and made us feel so welcome! The location of the hotel is perfect- walking distance to everything of interest and very close to the metro. I would definitely recommend!

All good with the hotel and the staff. A standard ibis experience and that is a good thing. For the humans that is. However, this was the first time we stayed with our pet. And it was a very disappointing stay for him. We paid an extra fee of 15 Euros for him but there was nothing for him. The least we expected was to have feeding bowls. We have stayed with the petit palace chain before with him and the experience was much better for him. Feeding bowls and even dog food. Although I dont expect dog food but feeding bowls are the bare minimum.

Claudia and Elena made me feel at home, Elena was very attentive to me and made sure I didn’t need anything specially at New Year’s Eve 2021

Very friendly and helpful welcome the room was very clean and cleaned every day and was a great central location right next to the metro one of my favourite cities I've visited would definitely stay in this hotel again

Hotel very good value for money excellent location walking distance to centre of Madrid loads of bars & cafes in the area staff very helpful & friendly been back 4 times same hotel will be back in the near future

Excellent staff interaction, quiet room, good location, good breakfast and enjoyable snack. Nice atmosphere and friendly environment made us feel welcome. Check in and check out smooth and efficient. Good reasons to come back!

The IBIS CENTRO is a perfect place to emerge in the life of the locals in Madrid. Attached to the Bilbao Metro station you can easily enlarge the radius to discover all over Madrid. The nearby Restaurants offer typical Spanish food and life style. Just suitable to explore ...

It was the best IBIS I have ever been. The rooms are bigger than the normal. Staff they are very friendly and nice. Breakfast is very good. I strongly recommend to follow this IBIS model. I was not expecting, it was a really surprise.

I stayed here only for two nights during a business trip. The staff members at the reception in both days were great! Welcoming and supportive. Check-in and check-ou processes were fast and smooth. Breakfast has limited item but offer good quality (and tasty) options. The hotel is small and cozy, it has the small family owned hotel vibe. The location is great, close to public transportation and major areas with shops and restaurants. Also close to Puerta de Atocha and Barajas. The only thing is that from Friday on (during the weekend), in the evening the street is a bit noisy if you get a room facing the street.

We really enjoyed the neighborhood and found it easy to walk to the sites. The room was quite warm and didn’t allow changing thermostat. Had to open windows to noisy street for air. The beds were comfortable.

Excellent simple hotel, no frills, it exceeded our expectations because of the excellent service, really engaged people, and because of the location, that was outstanding. The hotel does not look like the usual Ibis, at least not like the ones we had been before. On top of the service and the location, the whole place had a marvellous and modern vibe, looking more a like a boutique hotel. We paid the breakfast as an extra once we saw how delicious and yummy it was!