ibis Styles Madrid Prado 3 stars

Name: ibis Styles Madrid Prado | Hotel near Plaza Mayor - ALL - ALL
Address: Calle Prado 11, MADRID, 28014, ES
Telephone: +34913690234
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,161 reviews

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Calle Prado 11, 28014 MADRID, Spain

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ibis Styles Madrid Prado

Design economy hotel, open to creative minds

In central Madrid, in one of the best locations in Barrio de las Letras. The main tourist spots are nearby. Before a day of meetings or sightseeing, start your day with our energizing buffet, featuring a wide variety of high-quality products. Our functional and comfortable rooms have simple, cheerful and dynamic décor. Children under 3 stay for free. We are a pet-friendly hotel.

The hotel is less than a 10-minute walk from the two largest squares in Madrid (Plaza Mayor and Puerta del Sol), the Sol and Antón Martín metro stations (served by three lines crisscrossing the capital), the famous Gran Via and the Prado Museum. Two other major museums Reina Sofía Museum and Thyssen-Bornemisza Museum are also easily accessible on foot. Want to spend time in nature? You are also near El Retiro Park and the royal botanical garden.

Madrid airport is about a 20-minute drive or a 45-minute trip by public transport, while the Atocha TGV station is less than 15 minutes from the hotel by bus or metro.

Spend a holiday filled with good cheer in the heart of Madrid! On hand 24 hours a day, our team is as welcoming as the modern and colourful decoration of the hotel, inspired by the world of wine.

BEGOÑA BALANDÍN HERRERO, Hotel Management

Hotel extras

In the heart of Madrid, near the Prado Museum and Plaza Mayor
A complete breakfast buffet, including gluten-free options
Children up to age 15 stay for free
Pets are welcome
Indoor parking available

Our accommodation(s)

Room

Standard room with 2 Single Bed

2 pers. max
15 m² / 161 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

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Room

Standard Room with 1 queen-size bed

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

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Room

Standard Room with an extra bed

3 pers. max
15 m² / 161 sq ft

Bedding 3 x Twin bed(s)
Views: City View or Courtyard View

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Room

Double room with extra bed for a child

3 pers. max
15 m² / 161 sq ft

Bedding 3 x Twin bed(s)
Views: Courtyard View or Patio

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Room

Superior Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s)
Views: City View
Most of the accommodation: Terrace

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Room

Inward-facing Room with a single bed.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)
Views: Courtyard View

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Hotel location

ibis Styles Madrid Prado

Calle Prado 11
28014 MADRID
Spain

GPS:40.414825, -3.698831

+34 913 69 02 34

ATOCHA AVE STATION

Railway station

Access: 1.1 km / 0.68 mi 15 min walk / 5 min drive

PLAZA SANTA ANA

Tourist attraction

Access: 50 m / 0.03 mi 2 min walk

THYSSEN-BORNEMISZA NATIONAL MUSEUM

Museums

Access: 500 m / 0.31 mi 7 min walk

PUERTA DEL SOL

Tourist attraction

Access: 600 m / 0.37 mi 7 min walk

MUSEO DEL PRADO

Museums

Access: 850 m / 0.53 mi 11 min walk

PLAZA MAYOR

Historic monument

Access: 850 m / 0.53 mi 10 min walk

PLAZA DE CIBELES

Historic monument

Access: 850 m / 0.53 mi 11 min walk

JARDIN BOTANICO

Botanical gardens

Access: 950 m / 0.59 mi 12 min walk

MUSEO REINA SOFIA

Museums

Access: 1 km / 0.62 mi 13 min walk

CALLE GRAN VIA

Tourist attraction

Access: 1 km / 0.62 mi 12 min walk

ALMUDENA CATHEDRAL

Historic monument

Access: 1.5 km / 0.93 mi 17 min walk / 5 min drive

PALACIO REAL

Historic monument

Access: 1.5 km / 0.93 mi 17 min walk / 5 min drive

PARQUE DE EL RETIRO

Botanical gardens

Access: 1.6 km / 0.99 mi 18 min walk / 5 min drive

WARNER PARK

Other attractions

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property
Room service

Breakfast

The breakfast buffet is available from 6:30 am to 11 am. Get your fill of flavor and energy with a generous assortment of items: sweet and savoury, hot and cold, and gluten-free.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,161 reviews

Felipe C. Solo - 8/14/2026 Confirmed reviews ALL

Dear Felipe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Ibis Styles Madrid reception

Benaouda M. Families - 8/8/2026 Confirmed reviews ALL

The sole purpose of this feedback is to give your establishment a formal and serious reprimand regarding a critical failure during our stay. We are not seeking any financial compensation, discounts, or refunds. However, we refuse to let the unacceptable treatment and complete lack of safety we experienced pass without consequences.Firstly, your decision to place a family with children on two completely different floors (2nd and 4th floor) is highly irresponsible. Separating a family in this manner caused immense fear, anxiety, and distress regarding our children’s safety throughout the night. It completely ruined our night's sleep.Secondly, the room distribution and quality were completely illogical. Room 208 (the parents' room) was equipped with a high-quality, built-in extra bed on the wall, yet you chose to use an uncomfortable, worn-out sofa bed for our youngest child in room 403. It appears the hotel knowingly compromised on a child's sleep quality rather than utilizing the facilities optimally. In addition, the parents' room was equipped with separate beds instead of a proper double bed.Thirdly, the refrigerator in the children's room did not work at all, making it impossible to store food and drinks for them as planned.Finally, the staff at the front desk showed a complete lack of service-mindedness and customer care. The reception felt mechanical, cold, and impersonal—as if we were dealing with a robot rather than hospitality professionals.As a paying family, we expect safety, basic comfort, and standard hospitality. This experience failed on all accounts. We expect you to take this feedback with the utmost seriousness and review your routines so that other families are not subjected to the same stressful and unprofessional treatment in the future. Sincerely.

Nour H. S. A. Couples - 8/1/2026 Confirmed reviews ALL

Dear Nour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Ibis Styles reception team

Mariana B. F. Families - 7/25/2026 Confirmed reviews ALL

Dear Mariana, Dear Mariana, thank you so much for your lovely review! We're so happy to hear that our location helped you enjoy Madrid on your first visit and that you found the hotel spotlessly clean. We also appreciate your patience during check-in while one of our new team members was learning. We hope to welcome you and your family back again soon!

Girsha A. Families - 7/23/2026 Confirmed reviews ALL

Dear Girsha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Ibis Styles reception department.

Web-users rating

Other web-users rate our hotel

797 reviews 9.7/10 Location
650 reviews 7.8/10 Room
786 reviews 9.5/10 Service
11 reviews 6.9/10 WiFi
372 reviews 7.1/10 Comfort
349 reviews 8.7/10 Breakfast
293 reviews 8.5/10 Cleanliness
125 reviews 5.3/10 Value

105 reviews 9.7/10 Location
98 reviews 8.5/10 Room
117 reviews 9.9/10 Service
57 reviews 7.5/10 Comfort
47 reviews 8.6/10 Cleanliness
46 reviews 9.1/10 Breakfast
10 reviews 8.5/10 Vibe

95 reviews 10/10 Location
84 reviews 8/10 Room
131 reviews 8.8/10 Service
53 reviews 8.8/10 Breakfast
43 reviews 7.2/10 Comfort
42 reviews 8.8/10 Cleanliness
19 reviews 8.3/10 Vibe
17 reviews 5.5/10 Value

62 reviews 9.5/10 Location
49 reviews 7.4/10 Room
71 reviews 9.5/10 Service
25 reviews 6.9/10 Comfort
19 reviews 8.3/10 Cleanliness
18 reviews 8.7/10 Breakfast
7 reviews 8.2/10 Vibe

32 reviews 9.8/10 Location
27 reviews 7.6/10 Room
57 reviews 9.7/10 Service
17 reviews 8.6/10 Breakfast
12 reviews 8.5/10 Cleanliness
11 reviews 7/10 Comfort
8 reviews 7.4/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At ibis Styles Madrid Prado, we offer a variety of amenities to ensure a comfortable stay:

Free Wi-Fi throughout the hotel
Private indoor parking for an additional fee
Buffet breakfast with gluten-free options for an additional fee
Air conditioning in all areas
Flat screen TV with satellite channels
Wheelchair accessible facilities and elevator
24/7 reception and room service
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

Check-in at ibis Styles Madrid Prado is from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Styles Madrid Prado regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.