ibis Styles Madrid Prado 3 stars

Customer review rating (ALL Rating) 4.7/5 1,177 reviews

Hotel extras

  • In the center of Madrid, close to the Prado Museum and Plaza Mayor

  • Full buffet breakfast with gluten-free options

  • Children free up to 15 years old

  • Pets allowed

  • Covered parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Book your air-conditioned room in the heart of Madrid. Whether single, double or triple, our en-suite rooms, desk and free WIFI offer thoughtful design, comfortable beds and excellent value for money. In these colorful spaces, which reflect the hotel's wine theme with original motifs decorating the walls, green tones evoke the freshness of the vineyards and purple recalls the color of the must.

Hotel location

ibis Styles Madrid Prado

Calle Prado 11
28014 MADRID
Spain

GPS:40.414825, -3.698831

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Buffet breakfast is served from 6:00 to 11:00 on weekdays, and to 11:30 on weekends. Enjoy flavor and energy with a selection of sweet and savory options, hot and cold, gluten and gluten-free.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,177 reviews

TripAdvisor Rating  4.5/5  1,549 reviews

Certificate of excellence 2023

Great hotel in a great location

Customer review rating 4.5/5

Sam Families - Confirmed reviews ALL

I’m a loyal Ibis customer & this was one of the nicest Ibis properties I’ve stayed in. It fitted the Styles branding. The hotel had amazing staff including one who helped us book a bus tour, a brilliant breakfast and nice rooms especially the bathroom. Notably the windows blocked out noise from the street below. The only downside was we had a triple room (which seems rare in Madrid) & my bed was a fold out setup that emerged from a cabinet. The issue with this is your bed is partly under a beam of wood which personally I did not like as it poses a health & safety risk if one wakes during the night and gets up too suddenly, they could too easily hit their head get injured. So instead I took my mattress out and placed it on the floor. Bare this in mind if booking a triple room. I recommend that the hotel owners replace this setup whenever they renovate the rooms next as it’s a major oversight stayed. If staying alone or with one other I’d book this room again as everything else in the hotel was top notch.

Dear Michael, We appreciate that you took the time to tell us about your experience at the ibis Styles Madrid Prado. We feel so sorry to hear that your room did not meet your expectations; please allow us to express our deepest apologies. At Ibis Styles, our main purpose is to provide an excellent service to all our customers; therefore your feedback is very important to us. Please rest assured that we are taking into account your concern about the cabinet and we will take the appropriate measures to address the problem in our next renovation in order to prevent future occurrence. We appreciate your sharing your concerns, and we really hope that you will give us the opportunity to better serve you in the near future. Sincerely, Department of Reception.

Great location

Customer review rating 5.0/5

Fiona Couples - Confirmed reviews ALL

We really enjoyed our stay in the ibis styles Madrid Prado. The hotel is ideally located in central Madrid with a huge choice of restaurants and bars in the immediate area. The room was comfortable and clean and the staff friendly and helpful

Dear Elizabeth, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us. We hope to see you soon! Thank you for taking the time to add value. It is very important for us. Receive a cordial greeting :) Reception department

Central location, easy access to all the main sites and Atocha Station

Customer review rating 4.0/5

Maria C. Solo - Confirmed reviews ALL

Second visit, chosen because of its central location. Friendly staff and very good breakfast.

Estimada Maria Angeles, Le agradecemos mucho que nos haya dedicado un momento para dejarnos sus estupendas valoraciones, nos alegra mucho recibir comentarios como los suyos! Nos alegra saber que ha disfrutado de su estancia con nosotros, y tendremos en cuenta sus sugerencias para el futuro. Esperamos verla pronto! Un saludo :) -Departamento de recepción

Nice rooms, good location

Customer review rating 4.5/5

Ariane Couples - Confirmed reviews ALL

We were warmly welcomed and liked the room and the location. Slightly disappointed that our request to refill the soap dispenser was forgotten, so we had to get into the shower to get soap to wash our hands.

Dear Ariane, First of all, we would like to thank you for dedicated a moment to leave us your great valuations. We are sorry to hear that your request was forgotten, we always try our best to maintain the quality of your stay. Although, we are glad to know that you have enjoyed your stay with us. It is very important for us the opinion of our customers. Receive a cordial greeting, Reception department

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good but would have liked coffee & tea facilities to be available in the room

Dear Ann, First of all we thank you very much for your great evaluations. We are glad to know that you have enjoyed your stay with us. May we inform you that coffee machines, kettles and tea bags are available in all our superior rooms. Thank you for taking the time to share your experience in our hotel. The opinion of our customers is very important for us to help maintain the quality of our services. Sincerely, Reception department

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Other web-users rate our hotel

  • 778 reviews 9.4/10 Location
  • 663 reviews 7.6/10 Room
  • 816 reviews 9.5/10 Service
  • 18 reviews 4.2/10 WiFi
  • 304 reviews 8.4/10 Breakfast
  • 292 reviews 9/10 Cleanliness
  • 160 reviews 5.7/10 Value
  • 116 reviews 9.1/10 Vibe

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