ibis budget Madrid Centro Lavapies 1 star

Customer review rating 4.1/5 411 reviews

ibis budget Madrid Centro Lavapies
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Opposite the National Drama Center, Valle-Inclán Theater.

  • Very close to the Reina Sofía Museum (10 minutes walk).

  • Near the Prado Museum (20 minutes walk).

  • Very close to the Circo Price Theater (5 minutes walk).

  • Near Puerta del Sol (20 minutes walk).

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Madrid Centro Lavapies

Calle De Valencia 8 10
28012 Madrid
28012
madrid
spain

Tel: +34918260385

Fax: (+34)918230385

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 19km / 11.81 miles

  • By train

    ATOCHA At 0.8km / 0.5 miles

GPS :40.40851, -3.700979

Our accommodations

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room

Superior double room with terrace

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room

Standard room with 2 Single Bed

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room

Standard room with single bed

  • Max. number of persons: 1
  • Area: From 9 / 97 sq ft
  • Wireless internet in your room

Room adapted for people with disabilities

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Superior double room with interior terrace

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
Rooms

Our guest reviews for
ibis budget Madrid Centro Lavapies

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

411 reviews

tripadvisor

TripAdvisor Rating 3.5/5

107 reviews

very well place , friendly people. like me

Customer review rating 4.1/5

Alex Solo - 06/04/2020 Confirmed reviews ALL

Thanks for comfortable room

Clean and well located

Customer review rating 4.1/5

Guilherme P. Families - 09/03/2020 Confirmed reviews ALL

The rooms were very clean, location is very good, staff always with answers, the breakfast is good but the place to eat is small and sometimes have lot of people traffic .

Dear Guilherme, Thank you so much for your comment! We are so glad that you enjoyed your stay so much. About the place for the breakfast, we are making it bigger so I hope you will see it next time :) Best regards from all our team! Ana Pulido Reception Team

No satisfecho

Customer review rating 4.1/5

Juan Business - 07/03/2020 Confirmed reviews ALL

No satisfactoria

Estimado Juan, Lamento que no haya disfrutado como debiera de su estancia. Tomo nota del sonido de las tuberías para pasarlo a mantenimiento, son este tipo de comentarios los que nos hacen ver nuestros fallos ya que, normalmente la insonorización debe ser buena. Respecto al cepillo de dientes, no cobramos 3.5€ por el cepillo, el precio son 3.50€ por un neceser con cepillo de dientes y pasta, peine, y kit de afeitado. En caso de no quererlo o necesitarlo, siempre puede acercarse al Carrefour 24horas que tenemos al lado. Si desea darnos una nueva oportunidad estaremos encantados de recibirle. Un saludo, Ana Pulido Responsable de Recepción.

Good location for visit, good service, very satisfied.

Customer review rating 4.1/5

Chris C. Solo - 02/03/2020 Confirmed reviews ALL

VERY GOOD VALUE, GREAT LOCATION FOR TOURIST VISIT. ONE REQUEST, HELP FOR PRE-FLIGHT CHECK-IN ONLINE AND CONFIRMATION PRINTING.

Dear Christopher, We are so happy because you enjoyed your stay that much. About the flight check in, if we have the time we always try it, because there's some web page that we cannot access from our computers because of our security system. And we also offer to print it by sending us the ticket by mail, this is not a trouble for us. Thank you so much for you comment, we hope to see you soon again :) Best regards, Ana Pulido

Good location

Customer review rating 4.1/5

Robert W. Couples - 01/03/2020 Confirmed reviews ALL

Busy location, 15 minutes to red bus tour bus, 1 minute to metro stop, plenty of supermarkets if you need them

Dear Robert, Thank you for choosing to stay with us during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us and particularly highlighted the excellent location of our hotel, as well as, the quality of our services. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Adil Benhaddouch General Manager

Nice room. Nothing fancy, but great location and clean.

Customer review rating 4.1/5

Anonymous Solo - 28/02/2020 Confirmed reviews ALL

My room was nice. Comfortable bed, great shower and it was cleaned everyday. It is a budget hotel, so it's nothing fancy, but I knew what I was paying for. My room looked out over a closed patio so I looked out onto three big walls and didn't get much direct light. That was a pity, but on the upside it was quiet and private. During my last night the receptionist burned something in the kitchen at 3 am, setting off the fire-alarm and waking up the entire hotel! In hindsight they should have offered some kind of compensation, because that's of course terribly unprofessional and unacceptable and it really messed up my night's sleep. Lavapies is a lovely neighbourhood to stay in and at walking distance to all the great sights.

Dear W., First and foremost I would like to thank you very much for choosing to stay with us. As we aim to provide a comfortable and relaxing stay to our every guest, I would like to apologize for failing to exceed your expectations in certain areas, I am sorry to note that the hotel alarm did not allow us to guarantee the satisfaction you have hoped for. I hope we have the opportunity to welcome you to make up for it. Kind regards Adil Bnhaddouch Director.

Good stay, hotel is well located, next toa large 24h supermarket

Customer review rating 4.1/5

Bostjan Families - 26/02/2020 Confirmed reviews ALL

The stay was very good. The room had two issues, that needed a repair: 1. one of the protection wooden boards on the floor was missing, so we could look inside the wall, see some cables,... 2. the roll on curtain was not working, so we could not lift it more than 10cm, we needed the lights on all the time (in 4 days nobody bothered to repair)

Dear Larisa, Thank you so much for your comment, it is so helpful for us. I am sorry about the inconveniences found, we are working everyday to improve our services, be sure your next stay will be perfect :) We hope to see you soon again. Best regards, Ana Pulido

Well connected by Metro - friendly staff

Customer review rating 4.1/5

Anonymous Couples - 26/02/2020 Confirmed reviews ALL

Hotel staff was friendly and always helpful.

Dear Jorge, Thank you so much for your comment, I will show it to all my team. We are so glad that you felt welcomed by our staff because this is the most important for us. We hope to see you soon again. Best regards, Ana Pulido Reception Team

Good Location

Customer review rating 4.1/5

Ann N. Friends - 20/02/2020 Confirmed reviews ALL

Near the metro station and supermarket Nice staff Clean room

Dear Ann, Thank you for the great review! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana R Front desk

perfect stay

Customer review rating 4.1/5

Sandra Couples - 16/02/2020 Confirmed reviews ALL

we liked it and enjoyed it very much Rooms are wonderful, nice, clean and tidy. I like the modern distribution and decoration. Staff are professional and kind. Location is great Only thing I think you could improve is putting some silicone or something under the shower door so the water won't be able to leak through.

Dear Sandra , Thank you for choosing to stay with us at Ibis Budget Madrid Centro Lavapies. I am very pleased to know that you had a fabulous time with us and that you found our location, service and facilities of excellent standards. The points you have raised have been highlighted to the maintenance department. We very much look forward to having you back for another enjoyable experience! Warm regards, Adil Benhaddouch General Manager.

Budget hotel and quality from 100€

Customer review rating 4.1/5

Jose M. S. B. Couples - 14/02/2020 Confirmed reviews ALL

The room was so tiny and cheap, all bad quality , not a proper dor in the wc, therefore you enjoy noises etc from your partner, no a botlee of water or glases to drink from the tap, only one thin bad quality pillow, etc, etc, etc for 105€......a thivery

Dear Jose Manuel, I would like to start my message by sincerely apologising for the disappointment you have experienced during your recent stay with us. Ibis Budget is known for high standard of service and meets the standards of the brand . We are very sorry that you misunderstood Ibis Budget philosophy. At all times, our main objective is to reduce inestheary expenditure spending that could have a negative impact on the environment the glasses you say we don't have in the rooms, are available to the customer at the reception, to avoid an unnecessary environmental impact by discarding unused glasses. If you want to know more about our environmental commitment and our adherence to Planet 21 visit our website. Prices vary depending on availability and season. That's why some weekends or bridge days prices can go up more than normal. Always proportionately with the other establishments in the area but we want to remind you that when making the reservation you have indicated on the website and in booking.com both the price, and the exact size (in square meters) of the rooms. As for the inconvenience with the size of your room, next time sure that together with the reception team we can find you a room to your liking as well as be able to help you solve any problem during your stay. Noise ,as for the windows, the truth is that the glass is double glazed soundproof, but being next to the plaza lavapies , one of the main streets in Madrid, there may be times when the street uproar exceeds the noise-absorbing capacity of the Crystals. If you come back here I invite you to do the test, open the windows and listen to the noise of the street, then close and you will see how hardly you hear anything. In spite of your previous experience, I do hope that you will give us the opportunity to welcome you back in the future in order for us to showcase the quality of service that we are known for. Sincerely, Adil Benhaddouch General Manager.

Superb Location, Great Service

Customer review rating 4.1/5

Georgen Solo - 02/02/2020 Confirmed reviews ALL

Great! Stayed in a few Ibis Budget hotels, but this was easily the best. Equal to any normal Ibis hotel. Friendly welcome and helpful staff. Small but spotlessly clean room with hot shower and heating (It gets cold in Madrid in January!) An English language TV channel would be nice (CNN or Sky News perhaps) but that's a very minor point. Would definitely stay here again, but would make sure I had a room facing rear courtyard as street outside might be noisy being opposite the theatre.

Dear George , Thank you for choosing Ibis Budget Madrid Centro Lavapies to stay during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us , as well as, the quality of our services. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Adil Benhaddouch General Manager.

OK for a business trip in Madrid

Customer review rating 4.1/5

Miguel Business - 20/01/2020 Confirmed reviews ALL

Location of hotel is OK, very close to the Atocha station. Hotel has been recently refurbished

Dear Miguel, Thank you for choosing to stay with us during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us and particularly highlighted the excellent location of our hotel. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Adil Benhaddouch General Manager.
Customer review rating 4.1/5

Anonymous Solo - 20/01/2020 Confirmed reviews ALL

Exactly what was needed

Dear Malcolm , Thank you for choosing to stay with us during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Adil Benhaddouch General Manager

Centrally located hotel, within walking distance of all the sights

Customer review rating 4.1/5

Adam F. Families - 06/01/2020 Confirmed reviews ALL

Very pleasant. Easy to find and get around.

Dear Adam, I very much appreciate the time you have taken to share your experience with fellow readers. It will be my pleasure to share your wonderful feedback with the team. Thank you for choosing Ibis Budget Madrid Centro Lavapies and we look forward to having you back soon! Best regards, Adil Benhaddouch General Manager.

Good hotel, well located.

Customer review rating 4.1/5

Gilles Solo - 04/01/2020 Confirmed reviews ALL

The hotel is clean, well located and the staff are friendly.

Dear Odile marie therese angelique N., I greatly appreciate your complimenting feedback highlighting so many positive elements of your stay in Ibis Budget Madrid Centro Lavapies . It is always wonderful to receive reviews from our guests as feedback such as yours keeps us very well-motivated. We always strive to provide a memorable experience to all our guests and I am delighted to know that we have been successful in achieving that with you. We look forward to welcoming you back on your next visit to Madrid ! Best regards, Adil Benhaddouch General Manager.

Good location, terrible breakfast

Customer review rating 4.1/5

Damien Couples - 03/01/2020 Confirmed reviews ALL

Pleasant staff, maid great, location good. Worst ibis or ibis budget breakfast of any hotel I’ve stayed in!

Dear Damien , I greatly appreciate your complimenting feedback highlighting so many positive elements of your stay. It is always wonderful to receive praises from our guests as feedback such as yours keeps us very well-motivated. We always strive to provide a memorable experience to our guests and I am delighted to know that we have been successful in achieving that with you. I read with deep regret that you were made to feel disappointed with breakfast ,as you can see we're improving the breakfast space if that's why I apologize if it's anything else you can write to me to ha… On behalf of the team, we look forward to welcoming you back on your next visit! Best regards, Adil Benhaddouch General Manager.

The rooms with the outdoor balcony are worth booking

Customer review rating 4.1/5

D T. Solo - 02/01/2020 Confirmed reviews ALL

Very close to Lavapiès Metro, with a 24-hour supermarket pretty much next door, this hotel is convenient for getting to sights. Nice breakfast, but the room can get very crowded by 9am. Shame the outdoor area was undergoing improvements - might have been good to know in advance, Probably not the hotel tho choose if you like drawers and hanging space with more than two hangers. Also, you need arms like a gorilla to insert your keycard in the slot that turns on the electricity., while holding the door open to get enough light! Staff are very pleasant and helpful.

Perfect for a short family weekend trip before Christmas

Customer review rating 4.1/5

Lisa Families - 01/01/2020 Confirmed reviews ALL

The location was fantastic, which meant that we were able to walk to a lot a places with our young children. There are plenty of places to eat nearby, and whenever it didn’t suit us to eat out we went to the well stocked supermarket next door to get something to eat. All the staff that we encountered were very helpful and friendly and the rooms clean and just what we needed for this trip.

Everything good

Customer review rating 4.1/5

Tshepiso Families - 27/12/2019 Confirmed reviews ALL

Great location, clean room and friendly staff

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