ibis budget Madrid Centro Lavapies 1 star

Customer review rating (ALL Rating) 4.3/5 981 reviews

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Calle de Valencia 8, 10., 28012 Madrid, 28012 Madrid, Spain

Description

Establishment extras

  • Outdoor and covered terrace

  • Buffet breakfast

  • 15 minutes from the main museums

  • 20 minutes from the Atocha station

  • In the center of Madrid

Our accommodation(s)

Establishment location

ibis budget Madrid Centro Lavapies

Calle de Valencia 8, 10., 28012 Madrid
28012 Madrid
Spain

GPS:40.40851, -3.700979

Telephone

Access and transport

Establishment services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  981 reviews

TripAdvisor Rating  3.5/5  196 reviews

Customer review rating 3.5/5

Huseyin C. Families - Confirmed reviews ALL

staff very helpful but the underground noise is annoying

Dear Huseyin C., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our staff's helpfulness. However, we regret to hear that noise disruptions affected your experience. Your comments will be taken into consideration as we strive to improve our guests' comfort. Goodbye, ibis budget Madrid Centro Lavapies

Customer review rating 3.5/5

Damian C. M. Couples - Confirmed reviews ALL

There was no toilet brush, and no information on late check out. Also I received an email 6 hours before my check in saying if I didn’t pay the first night my stay would be cancelled. The staff at reception were very nice and worked well.

Dear Damian C. M., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and the service provided by our reception staff. However, I regret to hear about the missing toilet brush and the communication issues you experienced. Your observations will be noted for future improvements. Best regards, ibis budget Madrid Centro Lavapies

Customer review rating 2.5/5

Dennis J. W. Couples - Confirmed reviews ALL

this hotel is in a very sketchy area with homeless on the streets. room was very small

AVOID THIS HOTEL

TripAdvisor rating 1.0/5

IrekS119 TripAdvisor review

VERY BAD HOTEL, it is clean, but the room size of a prison cell, no table, no chairs, no phone to reception, no safe, no closet, and no place to put two regular-sized suitcases. BAD neighborhood, listed among the most dangerous in Madrid. Did a reservation for 4 nights, stayed only one, and was charged 181 euros for this.... (bad word). Maybe good for young people with a backpack, AVOID, AVOID, AVOID!!!!

Customer review rating 3.5/5

Hugo J. S. D. S. P. Business - Confirmed reviews ALL

Positive features: Room was comfortable and breakfast was nice Negative features: The room windows barely block the sound from the street and people can be noisy; having to pay for leaving the luggage a few hours after checkout

Dear Hugo J. S. D. S. P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location, room comfort, and breakfast. However, we regret that noise levels affected your experience and that our luggage policy did not meet your expectations. Goodbye, ibis budget Madrid Centro Lavapies

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Other web-users rate our establishment

  • 1,116 reviews 8.8/10 Location
  • 1,140 reviews 5.2/10 Room
  • 905 reviews 9.4/10 Service
  • 10 reviews 8.7/10 WiFi
  • 760 reviews 2.9/10 Comfort
  • 477 reviews 7.9/10 Breakfast
  • 471 reviews 8.7/10 Cleanliness
  • 283 reviews 6/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.