ibis budget Madrid Centro Lavapies 1 star

Customer review rating (ALL Rating) 4.3/5 883 reviews

ALLSAFE approved hotel

Information message

ibis budget Madrid Centro Lavapies
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+ 12 Services

Hotel extras

  • Terrace with views

  • Buffet breakfast

  • 15 minutes from the main museums

  • 20 minutes from the Atocha station

  • In the center of Madrid

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Madrid Centro Lavapies

Calle De Valencia 8 10
28012 Madrid
28012 madrid
spain

Check-in from 14h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 19km / 11.81 miles

  • By train

    ATOCHA At 0.8km / 0.5 miles

GPS:40.40851, -3.700979

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Simple but comfortable rooms, with private bathroom, free WIFI and flat-screen TV, perfect to rest after exploring the city from the center of Madrid. Some have a terrace.

Our guest reviews for
ibis budget Madrid Centro Lavapies

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

883 reviews

TripAdvisor Rating 3.5/5

128 reviews

Reasonable but haven’t credit my points yet

Customer review rating 3.5/5

Felipe Solo - 04/11/2021 Confirmed reviews ALL

It was a normal stay, But this hotel haven’t credit my nights and points yet

Madrid visit

Customer review rating 3.5/5

Jack Friends - 31/10/2021 Confirmed reviews ALL

Generally the hotel ok as marketed as Budget However the room I had the lighting was poor.Open door and you enter a small corridor totally dark before you find a light switch..No light in this entrance hall..

Amazing hostel in the downtown

Customer review rating 5.0/5

Aitor Couples - 21/10/2021 Confirmed reviews ALL

Comfortable, cozy and modern at the same time. It was a pity coffee machine didn't work out but staff very nice too.

Great place to stay / Great price/value

Customer review rating 4.5/5

Adèle K. Families - 19/10/2021 Confirmed reviews ALL

Great stay, I recommend!

ok

Customer review rating 2.5/5

James Couples - 19/10/2021 Confirmed reviews ALL

Hotelroom wasn't cleaned after telling 3 times. Overall quite unfriendly staff.

Dear James , Thank you for choosing to stay with Ibis Budget Madrid Centro Lavapies and taking the time to write to us. The constructive feedback from our valued guest such as yourself is always greatly appreciated. We do apologise for the shortfalls you have experienced in our service. Please kindly contact me on ha… I think it is best way to understand and to run through your points. We do hope to be able to welcome you back in the future. Best regards, Adil/ General Manager

Close to centre

Customer review rating 4.5/5

Agalea Couples - 30/09/2021 Confirmed reviews ALL

Very good for a single night. The room is small for 2 persons but the price reflects this. Location in a cosmopolitan working-class district but one can walk to the heart of central Madrid in 20 minutes even though mainly uphill.

Dear AGalea, Thank you for choosing to stay with us during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Jennyfer Front desk

Nice stay!

Customer review rating 4.0/5

B Solo - 23/09/2021 Confirmed reviews ALL

Room was adequate. Location was convenient to the metro and trains and many amenities nearby. The room was nice and clean and was really quiet. The noise from the hotel within was more the issue, but overall a very good stay!

Dear Wang Pok Bernard W., Many thanks for your message! We appreciate that you took your time to give us a feedback of your stay. We are glad to see that overall you had a nice experience. We would be more than happy to receive you again innthe future! Sincerely, Carlos, Reception Team

Best Ibis Hotel I stayed

TripAdvisor rating 5.0/5

harrypanda2021 16/09/2021 TripAdvisor review

Great location, 24hour supermarket next door, metro station and small bakery close by. Close to city centre by metro. Breakfast better than expected and roof terrace is so nice! Nice clean room with everything you need. Fast WIFI connection.

Dear Harry, Thank you very much for sharing your feedback following your recent stay with us. We are very fortunate to be so conveniently located close to the metro and the city center , providing our guests more opportunities to explore the city. On behalf of the entire team, I look forward to having you stay with us again soon. Warm regards, Adil/General Manager

Great location and sunny roof terrace

Customer review rating 4.5/5

S. Solo - 14/09/2021 Confirmed reviews ALL

Best Ibis hotel I have stayed so far. Great breakfast, 24 supermarket next door, subway station across the street. Nice bakery nearby. Overall friendly and helpful staff. Definitely coming back.

Dear Chun S., Many thanks for your comment! We really appreciate that you took your time to leave us your feedback about your stay. We are happy to see that everything was ok for you. We hope to see you back in a future stay! Sincerely, Carlos, Reception Team

Good stay

Customer review rating 4.0/5

Nattida Solo - 10/09/2021 Confirmed reviews ALL

Good location closed to center and metro station. The terrace us very big and nice view.

Dear Nattida, Many thanks for your message! We appreciate that you took your time to give us a feedback of your stay. We are glad to see that overall you had a nice experience in our hotel. We would be more than happy to receive you again in the future! Sincerely, Carlos, Reception Team

Well located

Customer review rating 3.5/5

Anonymous Families - 05/09/2021 Confirmed reviews ALL

Good experience although covid measures

Dear Aleu, Many thanks for your message! We appreciate that you took your time to give us a feedback of your stay. We are glad to see that overall you had a nice experience. We would be more than happy to receive you again innthe future! Sincerely, Carlos, Reception Team

Basic stay in a fantastic location

Customer review rating 2.5/5

Ian Couples - 02/09/2021 Confirmed reviews ALL

Welcoming staff on reception were very friendly. The rooms were very small and basic, very clean upon arrival but was very disappointed with the toilet being in the room only 3 steps from the bed with no lock on the door. The shower was very good but also in the same room as the bed. 2 coat hangers for a stay of 4 nights not sufficient and despite knowing this was a budget hotel was disappointed with no storage space at all. The terrace was pleasant but smoking was not permitted on the terrace which I thought very strange, not a major problem though.

Dear Ian , I sincerely appreciate the time you have taken to share your feedback following your stay with us at Ibis Budget Madrid Centro Lavapies I truly regret to hear that your experience was not up to your expectations. I looked into the points you have raised and I would like to assure that Ibis Budget Hotels must meet the brand standards. On the other hand, I sincerely appreciate you for highlighting the cleanliness of the hotel and staff . Once again, thank you for your valuable feedback and we hope that in spite of the challenges you experienced during your last stay, you will still consider visiting us in the future. Sincerely, Adil/General Manager.

PERFECT MATCH TO VISIT MADRID

Customer review rating 5.0/5

Bertah Solo - 31/07/2021 Confirmed reviews ALL

Placed in the middle Madrid downtown, this Hotel is the perfect match to visit Madrid. Garage on the same building, near to the most important public transport poles, near the most emblematic and cultural places of the brand new Cultural Heritage City. Facilities are well equipped and new and the staff is kind and cool (at least I've heard them speaking in French, English and, of course, Spanish) Totally recommended for a trade off solution quality and price.

Dear Berta, Thank you for choosing to stay with us during your recent visit in Madrid. I was pleased to read that you enjoyed a wonderful stay with us and particularly highlighted the excellent location of our hotel, as well as, the quality of our services. We look forward to the pleasure of welcoming you back soon for another wonderful experience. Warm regards, Jennyfer Front desk

Great value room in the center of Old Madrid!

Customer review rating 5.0/5

Chris Couples - 14/07/2021 Confirmed reviews ALL

Great value hotel with nice, clean rooms (rooms on top floor include terraces as well, which was quite enjoyable!). Very centrally located, right next to Estacion Lavapies, approx. 15 minute walk to Estacion de Atocha, 15-20 min walk to Parque El Retiro. Breakfast was pre-packaged and quite good with ample beverage choices. Breakfast area has an outdoor lounge portion as well. A 24h Carrefour Market is only a couple doors down if you need late night bites or a grocery run! Overall great experience at Ibis Budget Lavapies! A la tripulacion de Ibis, muchas gracias por todos!

Dear Keith Daniel, We love to receive such a positive comments about your stay in our Ibis budget Madrid Centro Lavapíes hotel. We really like that our guests take a few minutes to reflect their opinions after spending a few days with us. The comments of our clients are always very welcome and, in this case, we celebrate that you have been happy with your experience. Come back soon. We will be waiting for your return. Kind regards, Inna Reception Team

Services

TripAdvisor rating 4.0/5

AdvSaurabhMisra Business - 16/11/2019 TripAdvisor review

I was particularly happy with the front desk or reception and their prompt assistance and offer to help. I was also happy by the cleaning staff and the breakfast team too. So I will certainly keep you guys and this property in mind for my future visits to Madrid.

Dear AdvSaurabhMisra, The title you have chosen for your review is truly rewarding. I greatly appreciate your complimenting feedback highlighting so many positive elements of your stay. It is always wonderful to receive praises from our guests as feedback such as yours keeps us very well-motivated. We always strive to provide a memorable experience to our guests and I am delighted to know that we have been successful in achieving that with you. On behalf of the team, we look forward to welcoming you back on your next visit! Best regards, Adil Benhaddouch General Manager.

Good location

TripAdvisor rating 4.0/5

avi163 Couples - 26/09/2019 TripAdvisor review

Very close to the Metro station Rooms are very small Perfect location Poor breakfast great staff who were all very friendly and helpful and would always check you had everything you needed. Hotel Foyer is very welcoming and it is located in ground floor

Dear guests, I thank you for your feedback I am sorry about your frustration with regards to the size of your room The breakfast we have cost 4,95 € it meets the standard Ibis budget . I am really glad to hear that the staff have exceeded your expectations in terms of high standards of services. We look forward to welcoming you back. Best regard Adil Benhaddouch General Manager.

Great Value hotel in good central location adjacent to metro

TripAdvisor rating 4.0/5

seoliver Solo travel - 25/09/2019 TripAdvisor review

Although a budget hotel - the room was more than adequate, hotel is well located with many Interesting places to visit within walking distance - good local neighbourhood bars. hotel is well connected to metro system.

Dear Seoliver, Thank you for taking the time to share your review following your recent stay at Ibis Budget Madrid Centro Lavapies . We are delighted to learn that you had a pleasant stay and enjoyed your time with us. We look forward to the pleasure of welcoming you back for another memorable stay. Kind Regards, Adil Benhaddouch General Manager

Real crooks ....cancelled reservation arbitrarily

TripAdvisor rating 1.0/5

FrankT1529 Friends getaway - 09/06/2019 TripAdvisor review

management cancelled arbitrarily reservation for Championsleague final weekend. Rservation was made at a reasonable price and flexible rate. Accorhotels customer service did not care / did not respond to complaints.

Booking canceled by the hotel

TripAdvisor rating 1.0/5

flavioa664 Friends getaway - 06/06/2019 TripAdvisor review

I booked the Hotel Lavapies well in advance as I planned to watch the Champions League final match in Madrid. To my surprise, the hotel canceled the booking which caused me a very great inconvenience. My travel plans to watch the match in Madrid were canceled as I could not find a hotel room in the city for a reasonable price. Therefore, due to the disregard of this hotel with me, that I have been a guest of the Accor's hotels for several years, I intend to use another hotel chain on a next trip.

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