ibis budget Madrid Centro Lavapies 1 star

Clean near center city

Bed was comfortable and the room, while small, was reasonably comfortable. No hand towels or washcloth, no drinking cups, only two hangers. Staff friendly and helpful. We asked for quiet room and it was great. Very quiet. If I were going to visit this area of Madrid again, would definitely consider this hotel again.

Your staff double charge my bill I show them receipt of the prepaid and they end up double charge me. Will never use accor in the future and I will spread this word to everyone possible

Budget hotel was clean, good value for money with nice friendly staff

The hotel was overall ok. The breakfast was very poor quality compared to other IBS hotels and the cost was unacceptable.

This was our first trip to Madrid and we really loved the Lavapies neighborhood and its proximity to other areas, museums, and sites. The hotel team was pleasant and welcoming and breakfast offered a quality, varied menu and was handy to have at the ready each morning. We were glad that we booked a terrace room and overall it was clean and comfortable.

The stay was very pleasant and ideal for what was required.

Starting with the room, window can either be closed or fully open - all the way to one’s bed at eye level... Toilet door without possibility to lock. Breakfast facilities disastrously badly designed, queuing for long time while waiting for one’s turn to get a coffee- from a one slow and constantly (approx every 5 minutes)breaking coffee machine, being fixed by the poor personnel trying to do their best when called upon, by the way, queuing along a table placed approx 50 cm from the place where other guests are eating so be aware not to drop some food on their heads while passing through ... Terrible start of the day, bad atmosphere in the air due to those bad breakfast facilities.

Clean room, limited breakfast choice on day's stayed - hotel location ideal for getting about Madrid and close to supermarket

Pleasant atmosphere, clean room, good service

Great location and very courteous staff. We were made wanted and all the possible assistance was provided. Very clean hotel at an excellent location. However the toilet needs to be redesigned. It must have a latch and also door should be tighter to the frame.

The hotel is very basic a bit for the cost ... the breakfast was a challenge as a very busy hotel and a very small breakfast room. Staff did not refill the food provisions and coffee machine slow. Stressful breakfast. Poor Quality products The front desk staff where very helpful and the room was very clean . Beds were very comfortable. If you needed anything extra ie pillows , towels or hairdryer you just had to ask. The hotel location was not particularly nice and could feel quite threatening. Very noisy at night into early hours of the morning. Hotel is at very busy section of the road. Theatre , 24hr supermarket and metro all on your doorstep. I will not return to the hotel .

Very centrally located, friendly and convenient, yet quiet budget hotel. The breakfast room is indeed small, but the breakfast offers everything that one needs as a tourist during a city trip. The hotel's on my watch list now.

It's a great location, with comfortable bed and nicely designed rooms. We enjoyed our stay very much despite the toilet in our first terrace room starting to block up on our first night, it wasn't dealt with when we reported it in the morning and got worse the next night. Because it was the weekend by then and no plumber, we had to move room to one with a terrace with no outlook but once another terrace room was free the receptionist moved us again and this room was lovely. The reception staff were friendly and helpful. The breakfast was not as varied as Motel One.

Quality was the expected, I just wanted a bed and a place to spend the night and take a shower in the morning. But this room in particular (420) is narrower than other rooms in the hotel of the same quality. I think for the same price I could use a room where I couldn't reach both walls with my hands at the same time.