Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 828 reviews

Hotel extras

  • In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station

  • Boutique Hotel

  • Parking available.

  • Triple rooms available

  • Meeting rooms for events and presentations

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Non contractual photo

Our accommodation(s)

Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  828 reviews

TripAdvisor Rating  4.0/5  1,250 reviews

Great location, average room

Customer review rating 3.0/5

Kyle Business - Confirmed reviews ALL

The hotel staff was very friendly and professional. The hotel location is prime, directly across from the Prado museum. Room is updated with modern fixtures and furniture. The only issue is the plumbing in the hotel. The sink and shower do not drain well, and the room smells bad in the morning when the pipe traps dry out. They need to seriously update the plumbing system for a better guest experience. Overall, it is not worth the price tag.

Good location

Customer review rating 4.5/5

Pavel Solo - Confirmed reviews ALL

The hotel as all hotels of this brand has high level standards. But I had 2 negative moments during my stay. First one is the piece of paper in the peephole in my room. In my opinion that is not match to the level of the hotel (where are all details matter) Second is that I got refused for my late check out request. As gold member I have right to request the late check out. At 7:30 am I asked the manager on the reception about late check out and got refuse. I couldn't understand reason because there were a lot of available room (all categories) at the hotel in this day (from Sunday to Monday).

Quiet and comfortable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I stayed two nights. I slept very well and had everything I needed

Good stay

Customer review rating 4.5/5

Duncan C. Families - Confirmed reviews ALL

Overall good stay, pleasant staff, very central location and comfortable room. Breakfast offer was excellent

Good choice in Madrid downtown

Customer review rating 5.0/5

Bernat Business - Confirmed reviews ALL

We had a perfect stay in Mercure Madrid Centro. The hotel has a refurbishment which makes the hotel a very good value for money. Breakfast is also good, with a wide choice of food. Staff is a gem in the hotel. The reception team was very profesional, helpfull and friendly. We will gladly come back.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 645 reviews 9.2/10 Location
  • 632 reviews 6.5/10 Room
  • 689 reviews 9/10 Service
  • 37 reviews 4.1/10 WiFi
  • 372 reviews 5.1/10 Comfort
  • 339 reviews 8.5/10 Breakfast
  • 212 reviews 8.1/10 Cleanliness
  • 117 reviews 4.7/10 Value

Powered by Trustyou

All our hotels in Madrid