Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,207 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,207 reviews

TripAdvisor Rating  4.0/5  1,298 reviews

Certificate of excellence 2024

First holiday to Madrid

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

This was our first visit to Spain and Madrid. The staff were welcoming and extremely helpful with tourist information and how to get around the city. Nothing was an issue.

Dear John, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Ruiz Front desk Manager

Great location

Customer review rating 4.5/5

Philip C. Couples - Confirmed reviews ALL

Fantastic hotel in a great location. Would be nice if there was a bar in the hotel though. This is the only reason I didn't give it 10/10. Staff are brilliant and friendly, hotel is spotlessly clean.

great stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Room was spacious, clean and comfortable. Breakfast had a something for everyone, and the coffee was delicious. The front desk staff was extremely helpful with directions and restaurant recommendations.

Very good except for the lack of soundproofing between bedrooms.

Customer review rating 4.0/5

A C. Couples - Confirmed reviews ALL

Very friendly and helpful staff. Poor soundproofing between bedrooms.

good stay, excellent location

Customer review rating 4.0/5

Ibrahim Families - Confirmed reviews ALL

visiting madrid with family

Dear Mr Shiaz, Thanks for your review! We are pleased that our location was to your liking. We noticed that our wifi connection was not appreciated. We would like to inform you that we have recently changed companies to solve these problems. We hope to have you back and that you can enjoy your stay to the full. Best regards, Mercure Madrid Centro

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Other web-users rate our hotel

  • 772 reviews 9.6/10 Location
  • 741 reviews 6.7/10 Room
  • 855 reviews 9.2/10 Service
  • 74 reviews 2/10 WiFi
  • 443 reviews 4.9/10 Comfort
  • 399 reviews 7.9/10 Breakfast
  • 230 reviews 8.6/10 Cleanliness

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