Mercure Madrid Centro 4 stars

Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, MADRID, 28014, ES
Telephone: +34913600011
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,251 reviews

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Calle Lope De Vega 49, 28014 MADRID, Spain

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Mercure Madrid Centro

Hotel for travellers looking for local and authentic experiences

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN, Hotel Management

Hotel extras

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Room

Room with queen-size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

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Room

Room with twin beds.

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Room with twin beds or one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Single room.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

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Room

Standard room with sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

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Room

Standard room with sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

ATOCHA

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

Museums

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

Museums

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

Museums

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

Tourist attraction

Access: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

Tourist attraction

Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Breakfast

Enjoy breakfast until 10:30am or 11am. This large buffet is regularly replenished to offer a wide selection of hot and cold, sweet and savory options, whether you are an early riser or prefer to sleep in.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 45 m² / 484.376 sq ft
Maximum seats capacity: 35
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,251 reviews

Phillipa S. Couples - 8/15/2026 Confirmed reviews ALL

This was my second stay at this hotel, and it remains a great location. I shall most likely return for that reason. Perhaps the hotel was full, it didn’t seem very busy, but I was given what must be the noisiest and worst room in the building at the moment, thanks to building work going on just the other side of a thin wall. The hotel must certainly have been aware. The hammering and drilling began at 7am and continued until the early evening each day of our stay. At no time was this inconvenience acknowledged by reception staff, and I was actually astonished when I asked for a checkout one hour later than the usual noon time, to be offered only 30 minutes. When we checked out, without bothering to use those truly ungenerous thirty minutes, we were the only clients in reception, and still no one asked how our stay had been. I would have mentioned the noise discretely and suggested no one else be given that room unless the hotel was completely full, but as no one bothered to ask at the time, I mention it here.

Marcelino E. T. N. Couples - 8/6/2026 Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful review. We are delighted to hear that you had such an enjoyable stay with us and that you appreciated our location, the peaceful surroundings, our breakfast, and, above all, the attentive service provided by our team. Your kind words are truly appreciated and will be shared with all of us, as they are a great source of motivation. It was a pleasure to welcome you to Mercure Madrid Centro, and we can't wait to have the opportunity to welcome you back for another memorable stay. Warm regards,

Darren W. Business - 7/24/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location and that our reception and breakfast teams made such a positive impression during your stay. Your kind words will be shared with them, as they will be very pleased to know their efforts were appreciated. We also appreciate your comments regarding the room, as they help us continue improving our facilities and services. It was a pleasure to welcome you to Mercure Madrid Centro, and we hope to have the opportunity to host you again on your next visit to Madrid. Warm regards, Mercure Madrid Centro

Aviva L. V. Couples - 7/22/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review. We are delighted to know that you enjoyed our central location, the cleanliness of the hotel, and the helpful service provided by our team. It is a pleasure to know that you had such a positive experience with us. We truly appreciate your kind words and hope to have the opportunity to welcome you back to Mercure Madrid Centro on your next visit to Madrid. Warm regards, Mercure Madrid Centro

Lorraine D. Families - 7/20/2026 Confirmed reviews ALL

Dear Lorraine, Thank you so much for your wonderful 10/10 rating and for your lovely comments. We are delighted to know that you enjoyed our location, our facilities, and, especially, the service provided by our team. It is fantastic to hear that you had such a comfortable and enjoyable stay. Your words, "we will be back," are the greatest compliment we could receive. We truly look forward to welcoming you again to Mercure Madrid Centro and making your next stay just as memorable. Warm regards, Marta Ruiz Front Office Manager Mercure Madrid Centro

Web-users rating

Other web-users rate our hotel

592 reviews 9.7/10 Location
583 reviews 6.8/10 Room
660 reviews 8.8/10 Service
46 reviews 1.6/10 WiFi
334 reviews 4.9/10 Comfort
293 reviews 7.6/10 Breakfast
161 reviews 8/10 Cleanliness
23 reviews 2.9/10 Bar

124 reviews 9.7/10 Location
122 reviews 6.5/10 Room
163 reviews 8.5/10 Service
8 reviews 0.6/10 WiFi
67 reviews 4.7/10 Comfort
61 reviews 7.9/10 Breakfast
35 reviews 7.6/10 Cleanliness

95 reviews 9.7/10 Location
86 reviews 8.2/10 Room
137 reviews 9.1/10 Service
6 reviews 1.2/10 WiFi
50 reviews 5.8/10 Comfort
45 reviews 8/10 Breakfast
31 reviews 8.3/10 Cleanliness

42 reviews 9.6/10 Location
62 reviews 5.6/10 Room
55 reviews 8.7/10 Service
34 reviews 4.3/10 Comfort
25 reviews 7.4/10 Breakfast
17 reviews 5.3/10 Vibe
15 reviews 8/10 Cleanliness

27 reviews 9.7/10 Location
30 reviews 5.9/10 Room
28 reviews 8.9/10 Service
20 reviews 7.6/10 Breakfast
18 reviews 4.7/10 Comfort
7 reviews 8.3/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Madrid Centro is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Madrid Centro regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.