Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 1,191 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,191 reviews

TripAdvisor Rating  3.9/5  1,341 reviews

Customer review rating 4.0/5

Jose M. G. A. Business - Confirmed reviews ALL

The attention from the receptionist Letizia was excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Jeri B. Solo - Confirmed reviews ALL

Excellent stay at this comfortable and well located hotel. Friendly reception staff, perfect housekeeping and adequate breakfast selection. Have stayed here many times before and will return again on the next trip to Madrid.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good Stay

TripAdvisor rating 5.0/5

markcU9576YS TripAdvisor review

Located not far from the city centre and also many attractions such as the Museo National del Prado, and very close to Madrid-Puerta de Atocha train station. This hotel is located very close to many restaurants and shopping venues. The rooms are spacious and our room had a fridge and a safe, also a coffee maker and kettle. The WiFi was quite good. The hotel staff were very friendly and really helped us on arrival. Reasonably priced rooms and a great stay.

Dear Mark, Thank you once again for sharing your experience with us on TripAdvisor. We truly appreciate you taking the time to leave another comment. We are very pleased to know that you enjoyed your stay with us and that our location, room facilities, and overall comfort met your expectations. It is especially rewarding to hear your positive remarks about our team, as providing a warm and helpful service is something we value greatly. Your feedback is extremely valuable to us and serves as great encouragement for our entire staff. It motivates us to continue striving for excellence and to ensure every guest feels welcome and well cared for. We would be delighted to welcome you back to Mercure Madrid Centro on your next visit to Madrid. Warm regards,

Customer review rating 4.5/5

Branislav C. Business - Confirmed reviews ALL

Nice and clean hotel and room. Breakfast is excellent. Staff is very helpful. Location is in the city center.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Michael A. L. C. Friends - Confirmed reviews ALL

The hotel is century located and within walking distance of all of the main attractions. We had a superior room with a complimentary mini fridge which was stocked with water and soft drinks. The staff were extremely helpful and very welcoming not only when we got there but throughout our stay. The hotel has a boutique feel to it and is relatively small for a Mercure Hotel. We really enjoyed our stay and would not hesitate to recommend this hotel to others.

Dear Michael A., Thank you very much for taking the time to share such a fantastic review and for rating your stay with us 10 out of 10. We are delighted to know that you enjoyed our central location, the comfort of your superior room, and the complimentary minibar. It is especially rewarding to read your kind words about our team. Providing a warm welcome and attentive service throughout our guests’ stay is something we truly value, and your comments mean a great deal to us. We are also pleased that you appreciated the boutique feel of our hotel and that your overall experience met your expectations. Thank you for recommending Mercure Madrid Centro to other travelers. It would be a pleasure to welcome you back on your next visit to Madrid! Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

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Other web-users rate our hotel

  • 676 reviews 9.6/10 Location
  • 616 reviews 6.8/10 Room
  • 715 reviews 8.8/10 Service
  • 50 reviews 1.4/10 WiFi
  • 365 reviews 4.7/10 Comfort
  • 341 reviews 8/10 Breakfast
  • 184 reviews 8.3/10 Cleanliness
  • 25 reviews 3.2/10 Bar

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