Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,158 reviews

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Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,158 reviews

TripAdvisor Rating  4.0/5  1,280 reviews

Good location, nice rooms. Clean. Good breakfast. Helpful staff.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Over all a good stay, but the walls between the rooms are thin and bad isolated so you can easyly hear TV, talk, and other sounds from neighbours. Also through the night. Use earplugs! Did not receive an ALL Gold upgrade.

Great option

Customer review rating 4.5/5

Montemayor Families - Confirmed reviews ALL

Good location with wonderful customer service

Very good stay ! Got an upgrade Also

Customer review rating 4.0/5

Xavier Business - Confirmed reviews ALL

Very warm welcome from this lady at the reception! I forgot her first name ( bask firstname) but she was lovely , helpful and smiley ! I will remember her ! Room and breakfast were very good I would come back again

Dear Xavier Romain A., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Department

Need some progress to be a real 4 star hotel

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room was pretty small and not really lot of equipments. The view from 603 was really bad and for a silver/gold member I was a little bit surprised. Breakfast ok except coffee that is not good at all.

Outdated hotel

Customer review rating 1.0/5

Esko Solo - Confirmed reviews ALL

Outdated hotel with extremely bad noise insulation. DO NOT BOOK!

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Other web-users rate our hotel

  • 812 reviews 9.4/10 Location
  • 794 reviews 6.8/10 Room
  • 872 reviews 9/10 Service
  • 65 reviews 2.9/10 WiFi
  • 473 reviews 5/10 Comfort
  • 451 reviews 8.2/10 Breakfast
  • 263 reviews 8.4/10 Cleanliness

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