Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, MADRID, 28014, ES
Telephone: +34913600011
Rating: 4.3

Mercure Madrid Centro

Hotel for travellers looking for local and authentic experiences

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN, Hotel Management

Hotel extras

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Room

Room with queen-size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Room with twin beds.

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room with twin beds or one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Single room.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

+34 914 29 23 91

ATOCHA

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

Museums

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

Museums

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

Museums

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

Tourist attraction

Access: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

Tourist attraction

Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Meetings & Events

Non contractual photo

Number of Meeting Room: 3
Surface of the largest room: 45 m² / 484.376 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,226 reviews

Gilles T. Families - 5/2/2026 Confirmed reviews ALL

Simple

Thank you for your great review! We're so glad to hear that everything was perfect during your stay. We look forward to welcoming you again soon! Kind regards, Front Desk Department Mercure Madrid Centro

Marina O. Z. R. Families - 5/1/2026 Confirmed reviews ALL

Since 2015 I visited Madrid 8 times , 7 times of them I stayed in same hotel, but this time really was the worst one, we should leave on Sunday 26 of April, we didn’t know about the Marthon in Madrid on same day and they have to close all the streets around the hotel , instead of putting the announcement in my room, they put a paper in the elevator, we saw it just one day before leaving, we ask the reception at least if they will not arrange a taxi, they arrange some one to help us with our 7 bags till we reach to the right pickup area . Always they say: we don’t have anyone to help until I loud my voice in the reception. Someone helped us , but he left us in the middle of nowhere, my wife, my daughter and myself had been forced to walk another half an hour with the 7 bags , really it was the worst experience in Madrid and hardly we arrived the Airport in the last minute

Dear Marina O., Thank you for taking the time to share your feedback and for your continued loyalty to our hotel over the years. We truly value your trust in us, especially knowing that you have stayed with us on several occasions since 2015. We are very sorry to hear about your recent experience and regret that this stay did not meet your expectations. We understand how inconvenient the situation regarding the marathon road closures must have been for you, particularly at the time of your departure. We hope you can understand that this situation was communicated through the available channels at the time, including notices placed in the elevator and at reception. However, we sincerely regret that this was not sufficient for you to be properly informed. We fully take note of your comments and will review our procedures to ensure that in future such important information is communicated in a more direct and effective way, including during check-in. Regarding the assistance provided, our bellboy did his best to support you with your luggage and guide you to the designated pickup area. We are truly sorry that, despite his efforts, the assistance was not enough and that you felt unsupported during part of your journey. We also regret that we were not able to provide additional staff at that moment to offer you further help. Please accept our sincere apologies for the inconvenience caused. Your comments are very important to us, and we will use them to improve our service and coordination in similar situations in the future. We truly hope to have the opportunity to welcome you back again and restore your confidence in our hotel. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Dunstan K. Friends - 5/1/2026 Confirmed reviews ALL

From the moment I checked in online on the app prior to my stay, to the moment i left the hotel, everything was excellent. Excellent service, perfect location, comfortable room, will be my home away from home in Madrid.

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back to Madrid whenever you're in town! Safe travels!

John S. B. Friends - 4/25/2026 Confirmed reviews ALL

We were greeted and check-in with politeness. All of the front desk staff was very helpful in. Giving suggestions for food. And knowledgable about any questions we had. Breakfast was very nice and the hotel was very clean.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our team made a positive impression and that you enjoyed our breakfast and the cleanliness of the hotel. Your kind words motivate us to continue providing excellent service, and we look forward to welcoming you back on your next visit. Kind regards, Mercure Madrid Centro

Stephen R. L. Couples - 4/24/2026 Confirmed reviews ALL

The staff were friendly and helpful. The hotel is located near Atocha train station and easy to walk to many attractions. Our room is on the first floor, making it constantly noisy - with noises from the outside hotel entrance, the street, the meeting room on the groud floor and the hotel service door. The ceiling/floor is very thin and we can hear footsteps from above all the time. An OK stay for a short time.

Dear Stephen, Thank you very much for taking the time to share your feedback, and also for your loyalty as an ALL Gold member. We are pleased to know that you appreciated our location and found our team friendly and helpful. At the same time, we are truly sorry to read about the noise disturbances you experienced during your stay. We understand how important rest and comfort are, and we regret that this affected your experience. Your comments regarding soundproofing and room condition have been duly noted and shared with the management team for review. We also take note of your feedback regarding the room’s condition, as we continuously work on improvements throughout the hotel. Thank you again for your loyalty and constructive comments. We hope to have the pleasure of welcoming you back to Mercure Madrid Centro in the future and provide you with a more comfortable stay. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro