Description
Hotel extras
-
4-star hotel in a calm spot in central Madrid
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Under 10 minutes from museums, the metro and Atocha train station
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Air-conditioned rooms for up to 3 people and suites with terrace
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Parking available. Pets are not allowed
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Near the Buen Retiro Park and the Royal Botanical Garden
Our accommodation(s)
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Room
Room with queen-size bed
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
Room
Room with twin beds.
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 2 x Single bed(s)
Room
Superior Room with twin beds or one double bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Room
Single room.
- 1 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Single bed(s)
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Single bed(s) and 1 x Double bed(s)
- Accessible room
Suite
Junior Suite
- 3 pers. max
- 45 m² / 484 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: City View
- Most of the accommodation: Terrace
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Single bed(s) and 1 x Double bed(s)
- Accessible room
Hotel location
Mercure Madrid Centro
Calle Lope De Vega 49
28014 Madrid
Spain
GPS:40.4139175, -3.6944082999
Access and transport
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ATOCHA
Railway station
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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MUSEO DEL PRADO
Museums
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
JARDIN BOTÁNICO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
PARQUE DEL RETIRO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
MUSEO THYSSEN
Museums
Access: 300 m / 0.19 mi 3 min walk / 1 min drive
MUSEO REINA SOFIA
Museums
Access: 500 m / 0.31 mi 4 min walk / 1 min drive
PUERTA DEL SOL
Tourist attraction
Access: 800 m / 0.5 mi 15 min walk / 2 min drive
GRAN VÍA
Tourist attraction
Access: 900 m / 0.56 mi 10 min walk / 4 min drive
PLAZA MAYOR
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
PALACIO REAL
Tourist attraction
Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
SNACK BAR
Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.
Breakfast
Enjoy breakfast until 11:30 am in the splendid breakfast room. This extensive buffet is regularly resupplied to offer a vast range of delights hot and cold, sweet and savoury whether you're an early bird or you prefer lie-ins.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 45 m² / 484.376 sq ft
- Maximum seats capacity
- 40
- Maximum capacity for banquets
- 0
Our guest reviews
Super Central Location in Madrid

TripAdvisor rating 4.0/5
melendz Solo travel - TripAdvisor review
A Great First Impression… but Disappointing Upon Return
Customer review rating 2.5/5
Jose M. C. Couples - Confirmed reviews ALL
Madrid again
Customer review rating 4.5/5
Robert V. Friends - Confirmed reviews ALL
Well located
Customer review rating 4.0/5
Alain Families - Confirmed reviews ALL
Dear Alain, Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our location, found our staff friendly and helpful, and appreciated the cleanliness of your room — we’ll be sure to pass your kind words on to our housekeeping and front desk teams. We also appreciate your constructive comments regarding the room furniture and the communication between the ALL and Mercure IT systems. Please rest assured that we are aware of these issues and are working with the relevant teams to find long-term solutions. Your feedback helps us improve, and we’re grateful you brought it to our attention. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Mercure Madrid Centro Team
Not up to standard, rather disappointing.

TripAdvisor rating 1.0/5
Mixiplus Couples - TripAdvisor review
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Mercure Madrid Centro. We sincerely apologize for not meeting your expectations and for the inconveniences you experienced. Please be assured that we take your comments very seriously. We regret that the room design, noise levels, and the service provided did not align with the high standards we strive to deliver. Your observations regarding the bathroom layout, sound insulation, and available amenities are valuable to us and will be shared with our management team for review and improvement. We also apologize for any language barrier you encountered with our staff. We are committed to providing a welcoming environment for all guests and will reinforce our staff training accordingly. Your feedback is essential for us to improve, and we hope you might consider giving us another opportunity to provide you with a better experience in the future. Thank you once again for your comments. Marta Ruiz Front Desk Manager Mercure Madrid Centro
In partnership with TripAdvisor
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