Description
Hotel extras
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4-star hotel in a calm spot in central Madrid
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Under 10 minutes from museums, the metro and Atocha train station
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Air-conditioned rooms for up to 3 people and suites with terrace
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Parking available. Pets are not allowed
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Near the Buen Retiro Park and the Royal Botanical Garden
Our accommodation(s)
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Room
Room with queen-size bed
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
Room
Room with twin beds.
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 2 x Single bed(s)
Room
Superior Room with twin beds or one double bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Room
Single room.
- 1 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Single bed(s)
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
- Accessible room
Suite
Junior Suite
- 3 pers. max
- 45 m² / 484 sq ft
- Bedding 2 x Single bed(s) and 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Terrace
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
- Accessible room
Hotel location
Mercure Madrid Centro
Calle Lope De Vega 49
28014 Madrid
Spain
GPS:40.4139175, -3.6944082999
Access and transport
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ATOCHA
Railway station
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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MUSEO DEL PRADO
Museums
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
JARDIN BOTÁNICO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
PARQUE DEL RETIRO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
MUSEO THYSSEN
Museums
Access: 300 m / 0.19 mi 3 min walk / 1 min drive
MUSEO REINA SOFIA
Museums
Access: 500 m / 0.31 mi 4 min walk / 1 min drive
PUERTA DEL SOL
Tourist attraction
Access: 800 m / 0.5 mi 15 min walk / 2 min drive
GRAN VÍA
Tourist attraction
Access: 900 m / 0.56 mi 10 min walk / 4 min drive
PLAZA MAYOR
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
PALACIO REAL
Tourist attraction
Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
SNACK BAR
Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.
Breakfast
Enjoy breakfast until 11:30 am in the splendid breakfast room. This extensive buffet is regularly resupplied to offer a vast range of delights hot and cold, sweet and savoury whether you're an early bird or you prefer lie-ins.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 45 m² / 484.376 sq ft
- Maximum seats capacity
- 40
- Maximum capacity for banquets
- 0
Our guest reviews
Overly priced for an old hotel
Customer review rating 1.0/5
Anonymous Couples - Confirmed reviews ALL
location good,
Customer review rating 4.0/5
Will Friends - Confirmed reviews ALL
Dear Will, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our hotel's location. However, we regret that your experience during breakfast was affected by the attitude of one of our restaurant staff members. We take this very seriously and will work on improving our team's service, especially during breakfast, to ensure that every guest feels welcome and well taken care of. We also appreciate your comments about the cleanliness and breakfast. These are aspects we will review to improve your future experiences. We hope to welcome you again and provide an even better stay. Best regards, Najhely Valverde Front Desk Agent – Mercure Madrid Centro
Good location
Customer review rating 4.0/5
J F. Solo - Confirmed reviews ALL
Dear Mr. F., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our hotel's central location and the comfort of the upgraded room. We also value your kind words about the breakfast team. We sincerely apologize for the lack of a warm welcome upon check-in, and for not informing you about the upgrade. We understand that communication is key, and will work with our team to ensure that future guests are properly informed of their benefits. We also regret that the pillows did not meet your expectations and that you experienced noise from the corridors. Your comments are being shared with our housekeeping and maintenance teams to improve these aspects. We look forward to welcoming you again and hope to provide you with an even better experience next time. Kind regards, Najhely Valverde Front Desk Agent– Mercure Madrid Centro
Well located - Very noisy hotel
Customer review rating 1.5/5
Thomas Business - Confirmed reviews ALL
Perfect location
TripAdvisor rating 5.0/5
KEVIN R Couples - TripAdvisor review
In partnership with TripAdvisor
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