Mercure Madrid Centro 4 stars

the staff was incredible helpful, room was great, amazing service¡

If you are looking for an accomodation that is closed to the main attractions in Madrid you should not Look further than this one. It is convenient located ( 200 metres from Prado, 1,5 km from Plaza Mayor or 2 km from Palacio Regal, etc). Our room was clean and quiet with very comfy beds. The breakfast was more than enough and well balanced. Overall was a stay to be recomended.

breakfast: there was old food with white mould at the breakfast, and I gave it to the waiter and she doesn't check the other food at all... Or els it was a perfect stay

We enjoyed our stay overall. The room was a bit tired and the beds could have been more comfortable. It also smelt of cigarette smoke. But the staff were friendly and accommodating and the breakfast was good. The location was excellent.

I MUST SAY IT IS NOT MY FIRST TIME AT THE HOTEL. I WENT BACK BECAUSE I THINK IT IS VERY CONVENIENTLY LOCATED, NEAR ATOCHA TRAIN STATION, NEAR MUSEUMS, SHOPPING AREAS AND THEREFORE RENDERING IT A VERY PRACTICAL CITY HOTEL TO STAY IN. JUST AS IMPORTANT THE STAFF ARE EXTREMELY ATTENTIVE AND HELPFUL WITHOUT BEING OVERWHELMING AND THE BREAKFAST IS ABSOLUTELY EXCELLENT.

Nice hotel ideally located to walk to all interesting places. Breakfast buffet very good, varied, and cosy. Rooms are unfortunately not well isolated and in case of noisy guests, impossible to sleep

pleasant staff, centrally located. Slightly small room and old fashioned bathroom but all clean and functional

I spent two nights in the hotel. Everything was quite well, staff was very nice and helpful, breakfast was excellent and room quite good. However, there were some construction noise in the afternoon and ventilation system was noisy and disturb sleep. Location of the hotel is very good and in general, hotel experience was very good! I like Mercure hotels for many reasons and all those good issues were available.

Bland , I could have been anywhere in the world . It was a basic hotel for 260€ For 6 hours sleep and no Breakfast included. Not worth the money no matter what was happening in Madrid

Near all the main museums, great staff and rooms. Local restaurants tapas bars nearby and main shopping area 15 minutes walk through streets full of character. Plenty of varied things to do and hotel arranged day trips to Segovia and El Escorial were equally good. All in all an excellent city break. Thank you.

Modern, comfortable hotel with helpful, friendly multi-lingual staff. Everything necessary for business traveller or tourist without unnecessary luxury and at a reasonable price. Copious breakfast menu.

Weak points No welcome drink as promised for Accor Hotel members The room was situated near a noisy street, difficult to sleep However the hotel is perfectly located in the center of Madrid, just next to Prado Museeum

This hotel is perfect: very central , close to a lot of restaureant, cloe to museumes , close to metro ! It is very clean. The team is amazingly at your service : trying to sort out any issue i had. The breakfast buffet is great and generous : i liked it ! The only way to progress for this venur should be to refresh the rooms :their are great but a lit old fashionned.

Great location and good service and good breafast. Next time I will stay at least 4 nights in Madrid. We planned 3 nights in Toledo this time, but 4 nights in Madrid and 2 nights in Toledo could have been better plan.

We have stayed in many Mercure hotels before and this one was conveniently located for Atocha Station, old Madrid and the Prado etc. We had a junior suite at the top of the hotel with a balcony. The reception staff were exceptionally helpful with local knowledge.