Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,056 reviews

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Our sixty air-conditioned guest rooms and suites are oases of calm in Madrid's vibrant city centre. In these havens designed with soft tones, paintings pay tribute to the Spanish Golden Age and reflect the hotel's location in Madrid's literary district. The hotel's tranquil setting and your room's block-out curtains and double glazing guarantee a good night's sleep between two busy days in the bustle of Madrid. And the desk and Wi-Fi connection ensure you enjoy productive working sessions.

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,056 reviews

TripAdvisor Rating  4.0/5  1,270 reviews

Great Stay Great Location Fairly Priced

Customer review rating 5.0/5

Zain A. Business - Confirmed reviews ALL

My stay went well & enjoyed the hospitality, clealiness and the location of this hotel

Dear ZAIN A., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback from satisfied guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of the services we offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Andrea Marletta Front Office

Central location and friendly reception staff

Customer review rating 5.0/5

Alison C. Friends - Confirmed reviews ALL

Quick break in Madrid so chose Mercure and was very happy with everything. The staff were very helpful

Dear customer, My name is Andrea Marletta, and I would like to thank you for taking the time to give us such a wonderful score and, above all, to highlight the service of the reception team. It is a real pleasure to receive positive surveys like yours, which encourage us, value us and make us continue working every day to improve the quality of our services little by little. We hope you have enjoyed your stay in our beautiful city and the location of the hotel in the heart of Madrid's Triangle of the Arts. We hope to see you soon again in our hotel A cordial greeting, Andrea Marletta Front Office

Good stay

Customer review rating 4.5/5

Franck H. Couples - Confirmed reviews ALL

super team always smiling

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the MERCURE MADRID CENTRO HOTEL and enjoyed the services provided by our staff. We hope to see you again very soon. Sincerely, Andrea Marletta

Well located, friendly staff, quiet and clean rooms

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Nice location, close to the main park and good restaurants and bars. Nice helpful friendly staff

Dear Customer, My name is Andrea Marletta, and first of all, I would like to THANK YOU for choosing us for your stay in Madrid. I hope you have been able to enjoy our location in the very heart of the" Barrio de las Letras ", an emblematic neighborhood where born stories of the most important period of Madrid emerge from the time of the Golden Age. We thank you very much for taking your precious time to give us such a positive feedback We are waiting for you back in our hotel on your next stay in Madrid. Best Regards, Andrea Marletta

Good stay

Customer review rating 3.5/5

Irene C. Families - Confirmed reviews ALL

Room well cleaned, furniture new, good service

Dear IRENE, We appreciate a lot the positive feedback you are giving us regarding your stay at MERCURE MADRID CENTRO. It is always a pleasure to receive positive ratings from satisfied guests. I will share your comments with our team, being sure that it will serve as an encouragement to all of our staff members ,as we strive to continuously improve the quality of the services we offer to our guests . We thank you again for taking your time to write a positive feedback regarding our hotel, and we look forward to seeing you again in our hotel for your next stay in Madrid Sincerely, Andrea Marletta

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Other web-users rate our hotel

  • 770 reviews 9.4/10 Location
  • 769 reviews 6.7/10 Room
  • 820 reviews 9.1/10 Service
  • 59 reviews 2.3/10 WiFi
  • 443 reviews 5.1/10 Comfort
  • 423 reviews 8.4/10 Breakfast
  • 259 reviews 8.3/10 Cleanliness

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