Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 891 reviews

Hotel extras

  • In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station

  • Boutique Hotel

  • Parking available.

  • Triple rooms available

  • Meeting rooms for events and presentations

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Non contractual photo

Our accommodation(s)

Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  891 reviews

TripAdvisor Rating  4.0/5  1,259 reviews

Nice hotel, great location, fantastic city

TripAdvisor rating 5.0/5

Gianfranco F Business - TripAdvisor review

Great hotel in the heart of the city. Nice service, special mention to Paula at the reception for her professional and kind support. Clean rooms, great breakfast and a fantastic city to visit all around. I spent one night for a business trip and I hope to come back again.

For the price could be better

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Having stayed in several 3 star hotels in Spain before this, it was really disappointing, except the staff who were very nice and helpful. The pull out single sofa was terrible to sleep on, hardly any mattresse, it was like sleeping on the metal bars. The bath water were not draining, so we were showering in a puddle. The breakfast area was very small, so we had to sit in separate tables, and several items like pancakes were on limited supply, so we missed them.

well located

Customer review rating 3.5/5

Monica Couples - Confirmed reviews ALL

A female staff Lovena? ( cannot really remember exact name) , had been friendly n accommodating & understanding in resolving issues we encountered in the hotel

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room had sound insulation issues. We could hear the neighbouring rooms although the guests were only doing normal type of noise. The rest was ok.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

As a platinum member, I can not extend the stay time until 5 PM. Actually, only extend to 1 pm.

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Other web-users rate our hotel

  • 682 reviews 9.2/10 Location
  • 674 reviews 6.5/10 Room
  • 730 reviews 9/10 Service
  • 44 reviews 4.2/10 WiFi
  • 396 reviews 4.9/10 Comfort
  • 364 reviews 8.6/10 Breakfast
  • 221 reviews 8.3/10 Cleanliness
  • 123 reviews 4.5/10 Value

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