Mercure Madrid Centro

Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 599 reviews

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Hotel extras

  • In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station

  • Boutique Hotel

  • Parking available.

  • Triple rooms available

  • Meeting rooms for events and presentations

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SNACK BAR Non contractual photo

Our accommodation(s)

Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  599 reviews

TripAdvisor Rating  4.0/5  1,248 reviews

Well Situated but noisy

TripAdvisor rating 3.0/5

Thilo__82 Couples - TripAdvisor review

Located in the bario de la letras with access within a few minutes walk of all of the major art museums. There is also a decent selection of bars and restaurants nearby. To plaza mayor around 15m walk. The rooms are small but ok equipped. Our hair dryer was broken. The main issue is the paper walls. The doors closing would shake the walls and you can expect a concert of bathroom business... Opening the window to the courtyard also there was music until 2 am. I was surprised also we didn't get a new water bottle in the room every night.

Great Location

Customer review rating 3.5/5

Joanne W. Couples - Confirmed reviews ALL

Upon check in we were disappointed with the hotel and lack of friendliness. Maybe just a bad day but the location of the hotel was super central. Lack of knowledge regarding Accor loyalty program was disappointing and having no restaurant and regular bar was strange. Our stay got better with staff being more friendly as the days went on. Location is the key for this hotel

Average Stay

Customer review rating 3.5/5

Justin Solo - Confirmed reviews ALL

Checkin was quick and efficient. The room was comfortable but the air conditioner was a little weak. Noise from other rooms transmit very easy as multiple rooms could be heard. The television turned on but the remote didn’t function.

Well located across Prado museum

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Pleasant but the radio at night voice from next room 609 disturbed Last night.

Well located

Customer review rating 4.5/5

Neilaust Business - Confirmed reviews ALL

Great location, comfortable room, friendly staff. First time in Madrid and this hotel was perfect.

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Other web-users rate our hotel

  • 514 reviews 9.1/10 Location
  • 500 reviews 7.1/10 Room
  • 538 reviews 9.1/10 Service
  • 27 reviews 4.5/10 WiFi
  • 288 reviews 5.2/10 Comfort
  • 279 reviews 8.7/10 Breakfast
  • 168 reviews 8.4/10 Cleanliness
  • 82 reviews 8.3/10 Vibe

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