Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,153 reviews

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Mercure Madrid Centro - Image 1
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Calle Lope De Vega 49, 28014 Madrid, Spain

Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Telephone
Fax +34 914 29 23 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,153 reviews

TripAdvisor Rating  3.9/5  1,318 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Nora L. C. C. Families - Confirmed reviews ALL

the staff is very kind and polite, the receptionists gave us good place and route recommendations and the rooms was always very clean. the strongest point besides the service is the hotel's location, the Prado Museum is a less than 6 minutes walk, the Parque Del Retiro is close, Reina Sofia is close, and there are lot of good restaurants and bars around the hotel, we didn't had to take the metro once, i strongly recommend this hotel

Dear Nora L., Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you had an excellent experience at Mercure Madrid Centro. It is our utmost priority to provide our guests with attentive service and a comfortable stay, and we are pleased that our team’s efforts and the hotel's convenient location contributed to your positive experience. Your kind words about our staff and the cleanliness of our rooms are highly appreciated. We are also glad that our recommendations and the proximity to major attractions and dining options enhanced your visit. We sincerely thank you for your high recommendation and look forward to welcoming you back in the near future. Warm regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Customer review rating 4.5/5

Pedro F. S. Families - Confirmed reviews ALL

Experiencia satisfactoria.

Estimado Pedro, Muchas gracias por su reseña. Nos alegra saber que encontró su habitación confortable. ¡Esperamos recibirle de nuevo pronto! Mercure Madrid Centro

Customer review rating 5.0/5

Raquel M. Business - Confirmed reviews ALL

Pase una noche excepcional. Es un hotel con instalaciones modernas. Destaca por su limpieza y localización. Los empleados son muy amables.

Estimada Raquel, ¡Muchísimas gracias por su reseña! Nos alegra saber que tuvo una noche excepcional y que disfrutó de nuestras instalaciones, limpieza y ubicación. También agradecemos sus palabras sobre nuestro equipo. Mercure Madrid Centro

Customer review rating 5.0/5

Jeffrey E. Friends - Confirmed reviews ALL

Great experience. The staff at reception were very friendly and accommodating. I arrived early and they were able to find me a room that I could occupy - with no fuss. Breakfast was adequate and the entire hotel was clean and well set up. Thank you.

Dear Jeffrey, Thank you very much for your wonderful review and for rating us a perfect 10 out of 10. We are delighted to hear that you enjoyed your stay at Mercure Madrid Centro and that our location, tranquility, and facilities met your expectations. It is also a pleasure to know that our reception team provided you with friendly and accommodating service, and that we were able to assist you with an early check-in seamlessly. Your kind words regarding our cleanliness and breakfast are greatly appreciated. We look forward to welcoming you back in the near future. Warm regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Customer review rating 4.5/5

Edson L. Business - Confirmed reviews ALL

Antendimento bom, limpo e confortável.

Thank you for your kind words! We're glad to hear you found the service good, and the place clean and comfortable. We hope to welcome you again soon! Kind regards, Mercure Madrid Centro

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Other web-users rate our hotel

  • 729 reviews 9.6/10 Location
  • 660 reviews 6.5/10 Room
  • 780 reviews 9/10 Service
  • 52 reviews 1.7/10 WiFi
  • 407 reviews 4.6/10 Comfort
  • 380 reviews 7.8/10 Breakfast
  • 204 reviews 8.4/10 Cleanliness
  • 92 reviews 6/10 Food

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.