Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,196 reviews

Mercure Madrid Centro - Image 1
Mercure Madrid Centro - Image 2
Mercure Madrid Centro - Image 3
Mercure Madrid Centro - Image 4

Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,196 reviews

TripAdvisor Rating  4.0/5  1,293 reviews

Certificate of excellence 2024

Great location for Madrid stay

Customer review rating 4.0/5

G D. Couples - Confirmed reviews ALL

Mercure Centro is well located close to Prado museum, and to many of Madrid attractions. The hotel staff is extremely friendly, and customer focus. The hotel is clean, well maintained, and has rooms with balcony, The breakfast is too basic , and do not include any of traditional Spanish breakfast options. The rooms are sound proof from street but not sound proof between rooms, and you risk to hear your neighbors discussions. The pillows are not very comfortable and maybe some investment on this area can be made. Overall this is a great place to stay, and with some small improvements can become a reference for mid + hotel segment in Madrid

Brilliant location, excellent staff, great location

Customer review rating 5.0/5

Conrad Solo - Confirmed reviews ALL

Everything from check-in to my final departure was excellent. I will surely return to this hotel again for my next stay in Madrid.

Well Located, Frioendly Staff

Customer review rating 4.0/5

Erica Couples - Confirmed reviews ALL

Room was clean and well equipped. Perfect location for walking around Madrid. Only complaint was the breakfast, hard pancakes, hot food often cold and sometimes all gone before we got downstairs for breakfast @8am. So skip the breakfast and eat at one of the cafe's in the local area, plenty to choose from. Staff very friendly and helpful. Would certainly not hesitate to recommend staying here.

Dear Erica Lynne W., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. We are sorry for the inconvenience caused by the breakfast and the wifi, our main objective is your wellbeing and comfort. We hope that in your next stay everything will be to your liking. On the other side, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Elena Sánchez Front Desk

Well located comfortable hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Helpful staff. Comfortable bed. Pleasant room with quiet aircon. Decent shower.

good location

Customer review rating 4.5/5

Jayne M. Couples - Confirmed reviews ALL

All staff were very helpful

Dear Jayne Margaret M., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. Regarding the wifi, we are sorry for the inconvenience caused by the problems with the connection and the power usb, we hope that if you stay with us again the same thing we will make sure that this will not happen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Sánchez Front Desk

In partnership with TripAdvisor

Other web-users rate our hotel

  • 771 reviews 9.5/10 Location
  • 757 reviews 6.7/10 Room
  • 867 reviews 9.2/10 Service
  • 74 reviews 2.5/10 WiFi
  • 451 reviews 4.7/10 Comfort
  • 420 reviews 8.3/10 Breakfast
  • 236 reviews 8.5/10 Cleanliness
  • 25 reviews 4.4/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Madrid