Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,188 reviews

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Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,188 reviews

TripAdvisor Rating  4.0/5  1,294 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Pramod K. Couples - Confirmed reviews ALL

Very good

Great location and friendly staff.

Customer review rating 4.5/5

Max Couples - Confirmed reviews ALL

The staff was very helpful and friendly. The location of the hotel was plus with it just minutes away from the Prado Museum.

Excellent location. Friendly accomadating staff. Comfortable clean spacious room with everything we needed.

Customer review rating 5.0/5

The M. Couples - Confirmed reviews ALL

Our second stay at this hotel. Would definitely come back when in Madrid. The staff was friendly and helpful. The hotel room was large, clean and well appointed. The location is the best, within walking distance from the Atocha train station, art galleries, great restaurants, and beautiful parks. Highly recommend.

Dear M., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very grateful with your comments about our location, we hope this made you enjoy Madrid,. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Sánchez Front desk

A wonderful experience

TripAdvisor rating 5.0/5

Conrad Bond B TripAdvisor review

The Mercure Madrid Centro is located in an ideal place, right in the heart of town and in close proximity to the Prado Museum (Museo Nacional del Prado). The local area offers countless cafes and restaurants that will give you options galore. The hotel itself has well-appointed, modern rooms with quality furnishings, as well as a delightful dining area that offers a nice ambiance and a decent spread for breakfast. Staff are welcoming and helpful and the check-in and check-out processes are a breeze. The hotel is clearly properly managed and well-maintained. I would definitely come back to the Mercure during my next trip to Madrid.

隔音太差 sounds insulation too poor

Customer review rating 1.0/5

Ricky F. Couples - Confirmed reviews ALL

I can hear the suitcase zipping in the room opposite

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Other web-users rate our hotel

  • 779 reviews 9.5/10 Location
  • 758 reviews 6.8/10 Room
  • 866 reviews 9.2/10 Service
  • 77 reviews 2.4/10 WiFi
  • 453 reviews 4.9/10 Comfort
  • 423 reviews 8.1/10 Breakfast
  • 239 reviews 8.6/10 Cleanliness
  • 103 reviews 6/10 Food

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