Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,181 reviews

Mercure Madrid Centro - Image 1
Mercure Madrid Centro - Image 2
Mercure Madrid Centro - Image 3
Mercure Madrid Centro - Image 4

Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,181 reviews

TripAdvisor Rating  4.0/5  1,303 reviews

Certificate of excellence 2024

Well located - Very noisy hotel

Customer review rating 1.5/5

Thomas Business - Confirmed reviews ALL

The hotel is well located in front of the Prado Museum. But once in the hotel, first they seem to not give a great importance to the fact that you are a Gold member with Accor. Then you realize that hotel is very noisy, you can hear pretty much everything that is happening in the surrounding rooms. Door locks are pretty stiff so everyone has to slam doors. Not very nice when trying to sleep. Internet was failing every 3 to 5 minutes in the evening, which was really painful to work with. During breakfast, I understand how complicated it is to keep the buffet stocked and the area clean, but the breakfast place is actually quite nice and calm if the staff would dare to close the kitchen door.

Perfect location

TripAdvisor rating 5.0/5

KEVIN R Couples - TripAdvisor review

very nice clean rooms , comfy beds very helpful friendly staff, very good breakfast, ,walking distance to all local attractions and rRestaurant's

WELL LOCATED

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

THE LOCATION WAS EXCELENT NEAR THE MUSEUMS. VERY DICENT HOTEL

Very well located and quiet hotel

TripAdvisor rating 4.0/5

Swissdiver TripAdvisor review

I selected this hotel for its location, that is great. In addition, being located in a small street, it was as quiet as it could be in a city centre. Welcome was nice. I was given a room on the 6th floor. It was all right, keeping in mind this is a 4* hotel. But I would have loved having an espresso machine in the room, particularly since the coffee in the breakfast room is not very good. That said, I might very well consider it for a next stay.

Outdated & cleaners left my door open

Customer review rating 2.0/5

Boris Business - Confirmed reviews ALL

Rooms are small and outdated. Shower was overflowing. When I arrived home one evening late, my room door was left open. By the cleaners?

In partnership with TripAdvisor

Other web-users rate our hotel

  • 761 reviews 9.6/10 Location
  • 722 reviews 6.6/10 Room
  • 819 reviews 9.2/10 Service
  • 71 reviews 2.1/10 WiFi
  • 436 reviews 4.6/10 Comfort
  • 395 reviews 7.8/10 Breakfast
  • 223 reviews 8.5/10 Cleanliness
  • 24 reviews 4.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Madrid