Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, MADRID, 28014, ES
Telephone: +34913600011
Rating: 4.3

Mercure Madrid Centro

Hotel for travellers looking for local and authentic experiences

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN, Hotel Management

Hotel extras

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Room

Room with queen-size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Room with twin beds.

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room with twin beds or one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Single room.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

+34 914 29 23 91

ATOCHA

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

Museums

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

Museums

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

Museums

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

Tourist attraction

Access: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

Tourist attraction

Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Meetings & Events

Non contractual photo

Number of Meeting Room: 3
Surface of the largest room: 45 m² / 484.376 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,225 reviews

Luca B. Business - 5/14/2026 Confirmed reviews ALL

Extremely good location, very small room, average service

Dear Luca, Thank you very much for taking the time to share your feedback and for rating your stay 7 out of 10. First of all, we would especially like to thank you for your loyalty to Accor as a Platinum member. We truly value your continued trust in our brand and our hotel. We are delighted to know that you appreciated our excellent location. However, we are sorry to hear that the room size and sound insulation did not fully meet your expectations, and that your overall experience was only average. Your comments are very important to us, as they help us identify areas where we can continue improving our guests’ experience. We sincerely hope to have the opportunity to welcome you again in the future and provide you with a more satisfying stay. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Cong Y. Solo - 5/12/2026 Confirmed reviews ALL

Stayed 4 nights in this centrally located Mercure, staff were friendly, housekeeping was efficient. Room was standard European sized, but mine was with a small backyard which made the whole space feel much bigger. It is centrally located but rather quiet, I had a good sleep, but only for the first night. The building’s internal soundproof is not good at all. In the morning, I could clearly hear housekeeping girls chatting. But it’s during the day, and I was awake already, it was fine. From the second night, neighbour nextdoor played the TV aloud the whole night till around 20min past midnight. This is the last stay of my 4 weeks Europe vocation trip, I really didn’t want to get involved in any trouble or argue with anyone. I thought about phoning reception, but what if neighbour only turn down the volume when knocked at the door? And played loud again afterwards? Considering this, I decided to come back late to avoid some of the noise, in the meanwhile, I hoped they would only stay for one night! Well, the rest of my stay (3 nights) was all affected by the TV noise nextdoor. I know these were structural issues of the building and facilities, and it’s totally depends on the guests who stayed there, but in terms of my experience, it wasn’t nice…

Dear Cong Y., Thank you very much for taking the time to share your detailed feedback and for rating your stay 8 out of 10. First of all, we would especially like to thank you for your loyalty to Accor as a Platinum member. It is always a pleasure to welcome valued guests such as yourself to our hotel. We are delighted to know that you appreciated our central yet quiet location, the friendliness of our staff, and the efficiency of our housekeeping team. We are also pleased that you enjoyed the room and its outdoor space. At the same time, we are truly sorry to hear that your stay was affected by noise from the neighbouring room and by the soundproofing limitations of the building. We completely understand how frustrating this must have been, especially during the final part of your long European vacation. Please do not hesitate to contact our reception team during any future stay if you experience a similar situation. Our team is available 24 hours a day and would have gladly tried to assist by speaking with the neighbouring guest and finding the best possible solution for your comfort. Thank you once again for your valuable comments, as they help us continue improving our guests’ experience. We sincerely hope to have the opportunity to welcome you back again in the future under better circumstances. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Fredda L. Couples - 5/12/2026 Confirmed reviews ALL

Well located, comfortable nights and excellent breakfasts.

Dear Fredda, Thank you very much for your wonderful rating of 9 out of 10 and for sharing your experience with us. We are delighted to know that you enjoyed our location, had comfortable nights, and especially appreciated our breakfast. Your kind comments are truly appreciated by the whole team. We hope to have the pleasure of welcoming you back again very soon. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Felix C. Couples - 5/11/2026 Confirmed reviews ALL

Well located but how hard is it to put a coffee machine in a room

Dear Felix, Thank you for taking the time to share your feedback and for rating your stay 7 out of 10. We are pleased to know that you found our hotel comfortable and appreciated our location. Regarding the coffee machine, please allow us to clarify that, according to Accor brand standards, coffee machines are available in our Superior room categories. We understand that this amenity is appreciated by many guests, and we regret any disappointment caused during your stay. Thank you once again for your comments, as they help us continue improving our services. We hope to have the opportunity to welcome you back in the future. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Aidan C. Couples - 5/10/2026 Confirmed reviews ALL

As above

Dear Aidan, Thank you very much for taking the time to share your feedback and for rating your stay 7 out of 10. We are delighted to know that you enjoyed our great location, the comfort of our beds, and especially the service provided by our team. Your kind words about our staff are truly appreciated. At the same time, we sincerely apologize for the inconvenience caused by the noise from adjacent rooms. We understand how important a good night’s rest is, and we regret that the soundproofing did not meet your expectations during your stay. Thank you once again for your valuable comments, as they help us continue improving our guests’ experience. We hope to have the opportunity to welcome you back again in the future. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro