Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,186 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,186 reviews

TripAdvisor Rating  4.0/5  1,313 reviews

Certificate of excellence 2024

yes location was great, service was also great.

Customer review rating 4.0/5

Rohinton M. Couples - Confirmed reviews ALL

Overall we are extremely happy with all provided services.

Well located, Not much Value For Money

Customer review rating 4.0/5

Rish Solo - Confirmed reviews ALL

Stayed in a single room which was expensive. But the location, staff and cleanliness of the hotel was amazing. The housekeeping lady was kind and kept extra coffee and towels upon my request. The hotel location is close to restaurants and public transport and bang opposite the famous Museo Del Prado. Value for Money is a bit of a concern and even sound insulation. Good luck sleeping if you have a honeymoon couple in the room next to you.

Wonderful staff

Customer review rating 5.0/5

Chris B. Friends - Confirmed reviews ALL

My luggage was lost on a flight from the US. Stay was extremely helpful with making phonecalls to the airline and baggage company on my behalf (sure to my limited Spanish)

Good location, correct hotel

Customer review rating 4.0/5

Jordi Families - Confirmed reviews ALL

Good personel at reception, nice room

Customer review rating 1.5/5

Fadi H. Couples - Confirmed reviews ALL

Room is not good being diamond member I would expect better treatment , I did already online check through Accor nevertheless requested to do the process again , furniture in the room old , bed mattresses old , no upgrade etc

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Other web-users rate our hotel

  • 756 reviews 9.6/10 Location
  • 703 reviews 6.6/10 Room
  • 803 reviews 9.1/10 Service
  • 64 reviews 1.5/10 WiFi
  • 422 reviews 4.8/10 Comfort
  • 404 reviews 7.8/10 Breakfast
  • 223 reviews 8.2/10 Cleanliness
  • 22 reviews 4.4/10 Bar

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