Customer review rating (ALL Rating) 4.4/5 891 reviews
Mercure Madrid Centro
Calle Lope De Vega 49
Telephone +34 913 60 00 11
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Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Nice hotel, great location, fantastic city
TripAdvisor rating 5.0/5
Gianfranco F Business - TripAdvisor review
Great hotel in the heart of the city. Nice service, special mention to Paula at the reception for her professional and kind support. Clean rooms, great breakfast and a fantastic city to visit all around. I spent one night for a business trip and I hope to come back again.
For the price could be better
Customer review rating 3.0/5
Anonymous Families - Confirmed reviews ALL
Having stayed in several 3 star hotels in Spain before this, it was really disappointing, except the staff who were very nice and helpful. The pull out single sofa was terrible to sleep on, hardly any mattresse, it was like sleeping on the metal bars. The bath water were not draining, so we were showering in a puddle. The breakfast area was very small, so we had to sit in separate tables, and several items like pancakes were on limited supply, so we missed them.
Customer review rating 3.5/5
Monica Couples - Confirmed reviews ALL
A female staff Lovena? ( cannot really remember exact name) , had been friendly n accommodating & understanding in resolving issues we encountered in the hotel
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
Room had sound insulation issues. We could hear the neighbouring rooms although the guests were only doing normal type of noise. The rest was ok.
Customer review rating 2.0/5
Anonymous Business - Confirmed reviews ALL
As a platinum member, I can not extend the stay time until 5 PM. Actually, only extend to 1 pm.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price