Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,169 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,169 reviews

TripAdvisor Rating  4.0/5  1,286 reviews

Very nice and very good staff !

Customer review rating 5.0/5

Felix Business - Confirmed reviews ALL

Very nice and very good staff !

Dear FELIX F., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Manager

Very good hotel

Customer review rating 5.0/5

Piotr Solo - Confirmed reviews ALL

First and very successful stay in this hotel, and my high rating. Comfortable room with a large bathroom, comfortable bed, very nice staff, very good and varied breakfast. The hotel is perfectly situated right next to the Prado museum. Very close to the train station and the city center. There are also many bars and restaurants nearby. I would love to come back here during my next stay in Madrid.

Dear PIOTR P., We very much appreciate your positive comments regarding your stay at the Mercure Madrid Centro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Department

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Too much noise coming from other rooms, I couldn’t sleep properly for 2 nights. Very good staff, good breakfast.

Great location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were very helpful and pleasant. Room was clean but bathroom did have a distinctive bad smell of dampness.

Dear Valentino Z., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Manager

outstanding staff

Customer review rating 4.0/5

Derek Couples - Confirmed reviews ALL

Very well looked after. Only comment, the walls are a bit thin.

Dear DEREK L., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front desk Manager

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Other web-users rate our hotel

  • 774 reviews 9.3/10 Location
  • 770 reviews 6.9/10 Room
  • 875 reviews 9.1/10 Service
  • 71 reviews 2.4/10 WiFi
  • 449 reviews 5.2/10 Comfort
  • 434 reviews 8.2/10 Breakfast
  • 247 reviews 8.5/10 Cleanliness
  • 24 reviews 5/10 Bar

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