ibis Cambridge Central Station 3 stars

Customer review rating (ALL Rating) 4.5/5 2,496 reviews

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Description

Hotel extras

  • Cambridge Station Square location

  • Close to Cambridge University colleges

  • Chill#2 artisan coffee shop and bar

  • Live music events

  • 50 minutes from Central London

Our accommodation(s)

Book this hotel
Room 1

Our SweetRoom is designed to leave you feeling cool, calm and connected. With two cosy single SweetBed by ibis, black out curtains and an ensuite bathroom. You can stay connected around the clock with high-speed fibre Wi-Fi and a charging cube.

Max. number of persons
3

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 2 x Single bed(s)

Accessible rooms featuring a wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Cambridge Central Station

2 Station Square
CB12GA CAMBRIDGE
United Kingdom

GPS:52.194766, 0.137507

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 231 rooms
  • 12 rooms for people with reduced mobility
  • 6 connecting rooms
  • 231 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Express Additional charge

Business

One Meeting room

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Tourist guide for families
  • Near the property
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Parking pricing: 38.12 € 32 GBP Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Cambridge Leisure Park carpark

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 600 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 14.29 € 12 GBP Per day

  • Parking for a week

Accessibility

  • Accessible parking

CHILL

Serves lunch, dinner and drinks.

Cooking style
Cafe
Capacity
60
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Serves lunch, dinner and drinks.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,496 reviews

Customer review rating 4.5/5

Dave C. Solo - Confirmed reviews ALL

Thank you for your positive feedback regarding your stay. We are delighted to hear that you appreciated our convenient location and the cleanliness of your room, as well as our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 4.5/5

Gigi S. Business - Confirmed reviews ALL

Thank you for your kind words regarding our location and facilities. We are delighted to hear that you found our staff welcoming and enjoyed the breakfast options. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 4.5/5

Musaad A. Business - Confirmed reviews ALL

Dear Musaad, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our location and friendly staff. Guest satisfaction is our priority and we hope to welcome you back soon. Best regards, Ibis Cambridge Central Station

Customer review rating 5.0/5

Andrew F. Couples - Confirmed reviews ALL

Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. Your positive feedback means a great deal to our team and motivates us to continue providing excellent service and memorable experiences for our guests. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Kind regards, Thomas, Reception Team Member

Customer review rating 5.0/5

Elizabeth V. Friends - Confirmed reviews ALL

Dear Elizabeth, Thank you for your kind words regarding our staff and the seamless experience during your stay. We are delighted to hear that you enjoyed your time with us and appreciate your feedback. Best regards, Ibis Cambridge Central Station

Thank you for your positive feedback regarding your stay. We are delighted to hear that you appreciated our convenient location and the cleanliness of your room, as well as our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 4.5/5

Gigi S. Business - Confirmed reviews ALL

Staff are welcoming & ready to help, breakfast includes gluten-free bread, vegetarian options.

Thank you for your kind words regarding our location and facilities. We are delighted to hear that you found our staff welcoming and enjoyed the breakfast options. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 4.5/5

Musaad A. Business - Confirmed reviews ALL

Everything was good. Very friendly and helpful staff. The location is one of the best.

Dear Musaad, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our location and friendly staff. Guest satisfaction is our priority and we hope to welcome you back soon. Best regards, Ibis Cambridge Central Station

Customer review rating 5.0/5

Andrew F. Couples - Confirmed reviews ALL

Great service and ideally located.

Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. Your positive feedback means a great deal to our team and motivates us to continue providing excellent service and memorable experiences for our guests. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Kind regards, Thomas, Reception Team Member

Customer review rating 5.0/5

Elizabeth V. Friends - Confirmed reviews ALL

Everything worked seamlessly

Dear Elizabeth, Thank you for your kind words regarding our staff and the seamless experience during your stay. We are delighted to hear that you enjoyed your time with us and appreciate your feedback. Best regards, Ibis Cambridge Central Station

Customer review rating 0.5/5

Kevin P. Friends - Confirmed reviews ALL

There was a fire alarm at 6am which meant evacuation but we had challenges throughout. Our own dilemma, two people who have recently had invasive surgery for cancer. On stairwell both journeys people struggling with physical mobility problems and no support offered. Lifts out of action. No point in going back to bed at 7am so had to take half day off work following day to recover. Hotel likes emails but when it comes to empathy and communications on the day, it was severely lacking.

Thank you for your feedback. We are sorry to hear that you found the evacuation difficult and appreciate that it was a disruptive start to the day. Following a review of the incident, we can confirm that no member of our team was made aware during the evacuation that additional assistance was required. Had we been informed, our staff would have done their best to provide appropriate support. The safety of our guests is always our priority, and in the event of a fire alarm, an immediate evacuation of the building is required for everyone’s safety. We appreciate your comments and will continue to review our procedures and communication following any such incident. ibis Team

Customer review rating 4.5/5

Peter S. Friends - Confirmed reviews ALL

Great 2 night stay Good breakfast Comfy room

Dear Peter, Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you overall have a great stay with us. Guest satisfaction is our priority and we appreciate your kind words. Best regards, Ibis Cambridge Central Station

Customer review rating 2.0/5

Lama A. Solo - Confirmed reviews ALL

The room was not cleaned properly and i had a dirty towel in my room when i got there which made me doubt the cleanliness of the whole place, not to mention fire alarm

Dear Lama, Thank you for sharing your feedback. We are sorry to hear about the cleanliness concerns in your room and your experience with the fire alarm. Your comments are valuable and have been shared with the management team. We take feedback seriously as we continually strive to maintain high standards for all our guests. We do hope to welcome you back in the future and provide a stay that better reflects the standards we aim to deliver at the hotel. Best, Ibis Cambridge Central Station

Customer review rating 4.5/5

David S. Families - Confirmed reviews ALL

It isn't the 1st time we've stayed ,just perfectly located for our needs

Thank you for choosing ibis Cambridge once again and for taking the time to share your lovely feedback. We’re delighted to hear that our convenient location was ideal for your visit, particularly with your arrival by train and the many attractions within walking distance. It’s also wonderful to know that our reception team made a positive impression with their knowledge and professionalism. Your kind comments are greatly appreciated, and we will be sure to share your feedback with the team. We look forward to welcoming you back to ibis Cambridge on your next visit! Kind regards, Medea Front Office Shift Leader

Customer review rating 4.0/5

Alex T. S. C. Friends - Confirmed reviews ALL

Friendly greeting from Barbara. Every staffs are nice and friendly with smile.

Dear Alex, Thank you for your kind words regarding our team, we have passed on your kind words to Barbara too. Your positive feedback is greatly appreciated. We apologise for the disruption caused by the fire alarm during your stay. The safety of our guests is always one of our top priorities and we appreciate your patience and understanding. Best, Ibis Cambridge Central Station

Customer review rating 4.0/5

Keith H. Couples - Confirmed reviews ALL

Staff very helpful. Breakfast good choice and high quality

Thank you for your lovely feedback. We are delighted to hear that you found our team helpful and enjoyed the variety and quality of our breakfast. We really appreciate your comments and hope to welcome you back again soon. Best wishes, Barbara Front Office Shift Leader

Customer review rating 5.0/5

Jennifer M. Solo - Confirmed reviews ALL

My stay was for 1 night, I was made to feel welcome and valued by reception staff. My room was spotless and had everything I needed. Excellent!

Thank you for your review. We are delighted to hear that our reception team made you feel welcome during your stay. It is wonderful to know that you found your room spotless and well equipped with everything you needed. We really appreciate your kind feedback and hope to welcome you back again soon. Best wishes, Barbara Front Office Shift Leader

Customer review rating 5.0/5

George B. Solo - Confirmed reviews ALL

Good breakfast one night stay

Thank you for your kind review. We are pleased to hear that you enjoyed your stay and found our location convenient for visiting Newmarket’s racecourses. We are also delighted that you found our team friendly and helpful. We appreciate your feedback and hope to welcome you back again soon. Best wishes, Barbara Front Office Shift Leader

Customer review rating 4.5/5

Alison D. Solo - Confirmed reviews ALL

Right next to railway station. Easy check in

Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the efficiency of our check-in process. We hope to welcome you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 4.5/5

Stephanus N. Families - Confirmed reviews ALL

friendly staff and lovely breakfast

Thank you for your kind words regarding your recent stay. We are pleased to know that you found the check-in process efficient, our accommodations clean, and our staff friendly. It is wonderful to hear that you enjoyed our breakfast offering as well. Best regards, Medea Front Office Shift Leader

Customer review rating 5.0/5

Judith P. Families - Confirmed reviews ALL

We arrived and asked straightaway if we could have a room on the first (or second) floor. This was granted, our room was on the second floor. Staff were happy to store our luggage on departure day, nothing was any trouble. Would recommend highly.

Thank you for your generous feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found our staff to be friendly and accommodating. It is wonderful to know that your room met your expectations for comfort and cleanliness. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Medea Front Office Shift Leader

Customer review rating 3.5/5

Carol W. Couples - Confirmed reviews ALL

Although l like staying here for the closeness of the hotel to the station ,l feel that the hotel now needs some TLC such as carpet cleaning, marks on walls and dents in doors etc . We paid quite a bit of money for the two nights and l feel the standard was not equal to this . When we have stayed before it was classed as a budget hotel and the price reflected this . I think if you are going to charge the higher price ,your hotel needs money spent on it . I’m sorry to write this but it needs to be said

Thank you for your honest and constructive feedback. We’re pleased that you continue to choose ibis Cambridge for our convenient location near the station. However, we’re truly sorry that the condition of the hotel did not meet your expectations and that you felt the standard did not reflect the price you paid for your stay. We appreciate you highlighting the areas that require attention, including the carpets, walls and doors. Your comments are important to us, and we understand how much the overall condition of the hotel contributes to a comfortable and enjoyable experience. Please accept our apologies for the disappointment caused. We value your continued support and hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind regards, The Ibis Team

Customer review rating 4.0/5

Eddie T. Families - Confirmed reviews ALL

Right next to the train station and close to buses. Hotel room was comfortable enough...

Thank you for your kind feedback regarding our location and the comfort of your room. We are pleased to know that our proximity to the train station and public transport contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, ibis Cambridge Central Station

Customer review rating 5.0/5

Julia W. Solo - Confirmed reviews ALL

Excellent stay Friendly and helpful staff and quiet room

Thank you so much for your review. We are delighted to hear that you had an excellent stay and enjoyed the friendly, helpful service from our team. We truly appreciate your feedback and hope to welcome you back again soon. Best wishes, Barbara Front Office Shift Leader

Customer review rating 5.0/5

William I. Solo - Confirmed reviews ALL

After flying in from Boston the night before the beding in Room 512 was very comfy and just what I needed.

Dear William, Thank you for your kind words regarding our location and the helpfulness of our team. We are delighted to hear that you found the stay comfortable after your journey from Boston. Your feedback is greatly appreciated. We hope to welcome you back soon. Best regards, ibis Cambridge Central Station

Other web-users rate our hotel

  • 2,006 reviews 9.4/10 Location
  • 2,065 reviews 7.2/10 Room
  • 1,964 reviews 9.2/10 Service
  • 45 reviews 7.5/10 WiFi
  • 926 reviews 7.8/10 Cleanliness
  • 912 reviews 8.5/10 Breakfast
  • 372 reviews 9.1/10 Vibe

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