Mercure Jakarta Sabang 4 stars

Customer review rating 4.4/5 3,708 reviews
Mercure Jakarta Sabang
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 165 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11
Gambir Jakarta Pusat
10110
jakarta
indonesia

Tel: +62213503066

Fax: (+62)21/3503067

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 35km / 21.75 miles - Shuttle paying

  • By train

    GAMBIR At 1km / 0.62 miles

GPS :-6.182188, 106.824887

Our accommodations

Accessible room

Superior Room with Double Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Superior Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Deluxe with Double Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Deluxe with Twin Beds

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Privilege Room with Double Bed

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Deluxe Suite with Double Bed

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

My Room "Classic Transportation" by Firmansyah

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

My Room "Djakarta Tempoe Doeloe" by Ikhwan Fadilah

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

My Room "Games Center" By Chef Billy

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

CLOVIA RESTAURANT

Type of cuisine: International

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY

Photo non contractuelle / Strictly non binding

Experience the warmth and stylish ambience on our Lounge Bar, which offers coffee, tea, range of wines, coctails and mocktails. A perfect place to meet, talk business and hangout while listening to our chilled-out music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 297

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,708 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,544 reviews

Short Trip, Good Stay

Customer review rating 4.4/5

H. Business - 05/02/2020 Confirmed reviews ALL

Stayed at Mercure Sabang for a short business trip. I would say the reception was wonderful, check in was a breeze, facilities were great, environmental friendly and got my well deserved rest at night. The breakfast offered decent spread with a mix of local and english cuisines. I love the breakfast atmosphere, it is small, calm and peaceful, which is important to re-energize your day before my busy schedule starts. I would recommend the stay due to its location which is accessible to most businesses in the area. However, the one way road causes a challenge when you are making your way in during busy hours.

Near to my meeting place

Customer review rating 4.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Its a walking distance to Bank Indonesia so i dont be late for my meeting.

Nice service

Customer review rating 4.4/5

Novia A. Business - 03/02/2020 Confirmed reviews ALL

Your staff were very helpful, since I need help with my stuff. Thanks

Nice décor

Customer review rating 4.4/5

Fred Solo - 28/01/2020 Confirmed reviews ALL

Stayed for three nights. Good location.

Comfortable

Customer review rating 4.4/5

Endah H. Couples - 28/01/2020 Confirmed reviews ALL

Nice

Well located

Customer review rating 4.4/5

Bondan T. S. Families - 27/01/2020 Confirmed reviews ALL

We stayed in Mercure Sabang on the New Year Eve. It was great, because close to good restaurants and to Monas, the center of New Year activities. We walked to Monas, then to Jl. Thamrin to enjoy the festive environment. The hotel itself is good, friendly staff (so helpful in the rainy New Year celebration). Bright room. If the room is equipped with a mirror in the bedroom area, will be better. The breakfast is so so. It was so crowded, and the food was not readily refilled. So have to wait sometimes.

Well located, nearby public interests and malls

Customer review rating 4.4/5

James B. Families - 26/01/2020 Confirmed reviews ALL

I love breakfast with Carbonara, delicious

2 stars hotel

Customer review rating 4.4/5

Julia Solo - 26/01/2020 Confirmed reviews ALL

First of all, Pay attention to detail when you send survey, address your guest name carefully as my name is Julia not julianto. My trip were for study & work, so I spend my time a lot in the room. Check in was ok assisted by male staff very polite. Room was dark & smell humidity, towels were smells bad & like ”kain pel” torn everywhere & grey colour instead of white, small bottle of shower gel & shampoo? Not even enough for 1 person, internet not working in the room (I have to run to smartfren to get pocket wifi as I need internet for my work & study), although I don't watch tv but the channels was very limited(no net tv) plus the vision & volume of tv not clear at all (layarnya bersemut semua & suaranya sember). Over all experience was bad. I won't stay again for sure. A 4 star hotel with lower performance than ibis style as a part of accor group. I stay quite a lot with accor. Good point is only location as its close to my university. When I asked for a change of my towels, i’ve received proper towels & extra shampoo & shower gel. Please train all your female and some of your male staff as they have no gesture of hospitality. I'm working in hospitality as a flight attendant over 18yrs, never once I don't smile when I welcome my guest on board. I even say hi & morning to them, yet they don't even reply me but just stare at me. Train them not to check their guest from their appearance too obvious with judging eye as your guests are the one who pay your salary(that’s my number 1 rule briefing to my crew). You got to have performance check sometimes through mystery guest to find out how your staff behaves & how they perform.

Dear MRS.JULIA Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager

Awesome

TripAdvisor rating 4.5/5

Harryxxx123 Business - 26/01/2020 TripAdvisor review

Awesome trip with quality sleep during the trip. Excellent breakfast and staff to serve the customers. Strategic location and ease access to city centre. Value for money. Will definitely come again in future.

Comfortable and friendly

TripAdvisor rating 4.5/5

Paul T Business - 17/01/2020 TripAdvisor review

Great location, with an easy walk to the mass rapid transit (MRT) system. Having the street food of Jl Sabang a short walk away is great. The rooms are comfortable, the breakfast good and an evening meal enjoyable. Most importantly the staff are friendly, helpful and so good at their job.

Mercure Sabang Hotel Review

Customer review rating 4.4/5

Riza Business - 14/01/2020 Confirmed reviews ALL

Not bad, but in the first day there is a problem which my type bed request doesnt clear enough from the hotel. It was a little bit problem, but for me its a very sensitive thing because it will depends on my comfortable in the first impression. So, please in the future be carefull about your customer request.

Very nice hotel

Customer review rating 4.4/5

Iwan S. Business - 01/01/2020 Confirmed reviews ALL

Its third time in this hotel, but this time was excellent, especially for the service from the staff, online check in, and they gave me very nice room, even then one day after i change to the smoking room, room was very nice and clean, good amenities, breakfast so good enough, and i really appreciate for the staff, so honest and friendly, i love it, good job mercure its very recomended to other

Dear IWAN S, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Golly Lutfi General Manager
Customer review rating 4.4/5

Dini P. Solo - 30/12/2019 Confirmed reviews ALL

Very strategic location. Breakfast is tasty. Comfort bed, although The lightning is to gloomy for me. Overall, it's superb. Highly recommended

Good hotel location for car free day

Customer review rating 4.4/5

Anonymous Friends - 30/12/2019 Confirmed reviews ALL

joining jakarta car free day is the main reason for my stay there. the hotel is also very short walk to sarinah where there are more cafes, road side hawkers etc. the room itself is neat, comfortable for two and is well kept. for that price point i would come here again.

excellent

Customer review rating 4.4/5

Bagas Couples - 30/12/2019 Confirmed reviews ALL

we received excellent hospitality from its staff. Food was good. WiFi was available and considerably fast. Would choose to stay at this hotel again. Thanks, guys. Keep up the good work!

Nice room

Customer review rating 4.4/5

Anonymous Business - 30/12/2019 Confirmed reviews ALL

Stayed there for business, prompt check in, very clean room with best of Jakarta view. Nice food for ala carte as well good varietyfor breakfast too. Would come back to stay with the family. Very helpful front desk staff

Customer review rating 4.4/5

Anonymous Solo - 29/12/2019 Confirmed reviews ALL

Mercure Sabang is a nice and cozy and also comfortable hotel for us to stay. The rooms are very clean and neat. Even though the breakfast menu are simple but they are delicious. Hotel employees are very friendly and assisted us with our luggages. The room services are also excellent with affordable price. Keep it up

Customer review rating 4.4/5

Q. Couples - 29/12/2019 Confirmed reviews ALL

Nice place, great location, friendly staff, clean room. Totally recommended and will come back again.. Thank you for the hospitality recommended sekali staff nya juga baik sekali dan bisa bantu valet mobil

Customer review rating 4.4/5

Anonymous Solo - 28/12/2019 Confirmed reviews ALL

For those who want a short vacation with family, spouse or friend to get rid of tiredness, this hotel is really good, besides because the access is easy, all the staff are friendly, the view is good, the facilities are clean, the bed is very comfortable (this is the best), breakfast menu also a lot, there is a coffee machine too. Cool If asked, would you choose this hotel again or not? Yes Definitely

short stay

Customer review rating 4.4/5

Jonedi Solo - 28/12/2019 Confirmed reviews ALL

The rooms are clean, the service is good, the food is delicious. Stay here make our bisnis trip very fun.. Next time I will come back here with family and my best friend..

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