Mercure Jakarta Sabang 4 stars

Dear Mr. FIRSTIAN K A., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore an additional courtesy points with the amount of 600 points will be credited to your member account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Winaryo Wasdi Resident Manager

Dear Mr.JIANN YIH H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you for your loyalty as our ALL member. Sincerely, Winaryo Wasdi Resident Manager

Dear Mr. CHINGYU C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And thank you for your loyalty as our ALL Silver member. Sincerely, Winaryo Wasdi Resident Manager

Dear Mr. adidoel, Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with us Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially to Mr Zaky. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo Wasdi Resident Manager

Dear Curiosity40952430647, Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with us. We glad that we can celebrate you son’s birthday with us during your stay. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially to Mr. Rizky. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo Wasdi Resident Manager