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Mercure Jakarta Sabang 4 stars

Customer review rating 4.4/5 4,007 reviews

ALLSAFE approved hotel

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Mercure Jakarta Sabang
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+ 22 Services

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 163 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre (nearby)
  • Massage Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11
Gambir Jakarta Pusat
10110 jakarta
indonesia

Tel: +62213503066

Fax: (+62)21/3503067

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 35km / 21.75 miles - Shuttle paying

  • By train

    GAMBIR At 1km / 0.62 miles

GPS :-6.182188, 106.824887

Our accommodation(s)

Our restaurants and bars

CLOVIA RESTAURANT

Type of cuisine: International

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

THE LOBBY

Experience the warmth and stylish ambience on our Lounge Bar, which offers coffee, tea, range of wines, coctails and mocktails. A perfect place to meet, talk business and hangout while listening to our chilled-out music.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 297

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,007 reviews

TripAdvisor Rating 4.5/5

1,876 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay and good service

Customer review rating 4.5/5

Anonymous Families - 06/09/2021 Confirmed reviews ALL

Good for all the services and also clean room

Dear SRI D., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Good Stay with Unlimited Enterteinment at Room

Customer review rating 4.5/5

Erieka Families - 04/09/2021 Confirmed reviews ALL

We took a room with Table Hockey inside it, and we all had fun even only at roo.. The pool also enough as the hotel limited for 4 persons. The food is delish. Thank you Ms. Sisil for the reservation & Mr. Dede for the kids activities!

Dear ERIEKA H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Happy kids, happy parents

Customer review rating 4.5/5

Motik Families - 04/09/2021 Confirmed reviews ALL

Good location, good interiors, nice hotel, friendly staffs, good vibes. My kids had so much fun with dingdong in our room and activites like cupcake decorating and sandwich time. We love the room, clean n spacious for family. Breakfast with many variants. Satu yang kurang adalah, kamar belum ready saat kami sampai jam 2 lewat sehingga kami harus menunggu sampai jam 3.30. Tapi terima kasih atas compliment welcome drink nya selama kami menunggu kamar ready. Mungkin lain kali utk tamu sebelumnya yang late checkout agar dibatasi waktunya apabila ada tamu selanjutnya yang akan menginap di kamar tsb sehingga kamar bisa segera dibersihkan. But overall we satisfied and had so much fun with mercure sabang Thank you

Dear MOTIKA D., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Could be better

Customer review rating 3.0/5

T. K. H. Friends - 31/08/2021 Confirmed reviews ALL

First of all, it should be mentioned that my status is acknowledged and my room was upgraded to Previlege Room, thank you very much for that. Upon entering the room, however I felt that it did not live up to the expectation. I have stayed in the room just in front of it and it was lovely. Rooms was very well pointed, abundant light etc. This one, however the bedroom itself did not have any window. The problem started at 2am when the guest next room could not stop talking loudly while we were trying to sleep... we called the officer on duty and my rooms was changed to another one, bug unfortunately the new room had its own issues: the underlying flickering subtlest sound whose source couldnot be found. After the feeling from the staff that we were disturbing your staff at 4am, we decided to just let it slip and tried to get some sleep but we had to shortened the stay and decided to checkout the next day. I understand that some problems might arise due to the pandemic, incl. technical, electrical issues in the rooms, etc, but I really hoped that our issues could have been handled better and not getting the feeling that we are disturbing the staff at 4am.

Have a peaceful stay

Customer review rating 4.5/5

Annisa A. P. Couples - 30/08/2021 Confirmed reviews ALL

Me and my partner love your room. Quite clean and peaceful! Appreciate for vica as front office and Uchi for FnB staff. However we really disappointed with your breakfast. The america breakfast is not represent it at all

Dear Ms. Annisa Anugrahadini, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive feedback. I will share your comments with our team especially Vica and Uchi . I am sure that this feedback will serve as an encouragement to all of our staff Regarding the American breakfast ,I already follow it up to departement concerned to prevent the same problem accours in the future as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and feedback and we looking forward to have you again soon in the near future. Sincerely, Suryani Front Office Manager

Well located and good stay

Customer review rating 4.0/5

Sangka Business - 22/08/2021 Confirmed reviews ALL

Located in the heart of Jakarta and good service

Dear Mr. Sangka A., Thank you for your time to completing the survey and We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. We are so happy the location and the service has made your stay the enjoyable one. Regarding the breakfast we already inform to department related to follow up. Thank you again for sharing your experience, and we look forward to have you again in the near future. Thank you. Sincerely, Suryani Front Office Manager

Good stay..

Customer review rating 4.5/5

Debby Families - 15/08/2021 Confirmed reviews ALL

The room is clean, bathroom very clean, the nasi goreng spesial is very tasty but you may want to considered lower the price .

Dear Ms. Debby B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback especially for the cleanliness and the taste of the food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Good stay

Customer review rating 4.0/5

Anonim Friends - 12/08/2021 Confirmed reviews ALL

Nice staff, clean room, good experienced

Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Well located

Customer review rating 4.0/5

Illa F. A. Business - 04/08/2021 Confirmed reviews ALL

Very exiciting, the location is very strategic

Dear ILLA FARDHA a., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey Resident Manager

Good Stay

Customer review rating 5.0/5

Faidil H. Solo - 02/08/2021 Confirmed reviews ALL

Great room, excellent staff, my all-time favorite to stay in central jakarta

Dear FAIDIL H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey Resident Manager

well located, nice and spacious room, good ambience

Customer review rating 4.5/5

Ida Families - 28/07/2021 Confirmed reviews ALL

Entering the lobby, we were surprised (but happy) to see the in door lushty garden and swimming pool, very fresh ! The bed room is spacious and comfortable

Dear Ms. Helmia F.,, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager
Customer review rating 4.0/5

Tsjen K. H. Solo - 26/07/2021 Confirmed reviews ALL

The hotel is very well located, peaceful (maybe because of the lockdown), staffs were very nice and profesional. However, only until I checked out that I recall no welcome fruit or snacks were provided, even though I am a gold member. Appreciate the room upgrade though, thanks!

Dear Mr, Khian H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. and please accept our sincerest apology for the the amenities we will ensure it wont happen again in the future It is always a pleasure to receive a constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to do more better as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Good enternain

Customer review rating 3.0/5

Fajar N. Families - 26/07/2021 Confirmed reviews ALL

Late check in preparation, just can to check in 04:00 pm and waiting almost 1 hour

Dear Bapak Fajar, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. We regret to know that your experience did not meet your expectations and please allow me to express my sincerest apologies. The room requested with the specific game machine we only have one room, and I am agreed with you that the room should be ready at that time but due to some reasons, the room was not ready and we understood your disappointment and our Duty Manager has offered to wait in another game room while waiting your room to be ready. We appreciate your sharing your concerns and once again please accept our sincere apologies due the inconvenience caused and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryani Front Office Manager

good experience

Customer review rating 4.5/5

Yudha V. Business - 18/07/2021 Confirmed reviews ALL

the hotel was easy to reach, room is clean, food ok, the people really nice everything makes my stay was worth it

Dear Mr. Yudha v., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Staycation my stay plus++ as Accor member

TripAdvisor rating 4.0/5

AbinaimeeLP 03/03/2021 TripAdvisor review

Located at the heart of Jkt, nearby Monas & lots of Government vital object. This hotel looks had lots of guests, especially from Government. Very nice to book f/ stay plus offering at the week end with other privilege for Accor member to have at the same visit, at our last day membership. Salute & thanks Mercure Sabang 👍

Dear AbinaimeeLP, Warmest greetings from Mercure Jakarta Sabang. Thank you for choosing us to accommodate your stay, it's really an honor for us. We thank you also for spending time to write about your staying experience with us. We are happy to know that our guest was satisfied with the facilities and hospitality we have done. So it can motivate us more to give the best service to all the guests. We hope that we can meet you again in your next coming and more than anything we hope that you always stay healthy. Thank you Sincerely, Suryani Front Office Manager

Awesome

TripAdvisor rating 5.0/5

Harryxxx123 Business - 26/01/2020 TripAdvisor review

Awesome trip with quality sleep during the trip. Excellent breakfast and staff to serve the customers. Strategic location and ease access to city centre. Value for money. Will definitely come again in future.

Comfortable and friendly

TripAdvisor rating 5.0/5

Paul T Business - 17/01/2020 TripAdvisor review

Great location, with an easy walk to the mass rapid transit (MRT) system. Having the street food of Jl Sabang a short walk away is great. The rooms are comfortable, the breakfast good and an evening meal enjoyable. Most importantly the staff are friendly, helpful and so good at their job.

Excellent and central hotel

TripAdvisor rating 5.0/5

pascalebratislava Business - 08/10/2019 TripAdvisor review

Mercure Sabang is an excellent, quiet hotel in a very central area of Jakarta. It is walking distance to big shopping malls such as Grand Indonesia or Thamrin City and close to the metro. It has an excellent restaurant and loads of choice in the streets nearby as well as in Menteng the neighboring area.

Excellent hotel with great hospitality!

TripAdvisor rating 5.0/5

AlfredTanJB Friends getaway - 10/08/2019 TripAdvisor review

First time staying at this hotel during my recent trip to Jakarta. The hotel located at the central Jakarta with just a short walk to Monas & Sabang food street with all kind of delicious street food. Specially thanks to the GM(Widodo) who made special arrangement to upgrade my room & I was really well taken care by the team of duty manager & the staffs in this hotel from the moment I checked in. I really enjoy my 4 nights stay in this hotel and of course will stay here again whenever I back to Jakarta in near future & also will recommend my friends and relatives to stay in this hotel.

one of my fav business trip hotel, but condition getting rundown

TripAdvisor rating 3.0/5

Shin2026 Business - 08/08/2019 TripAdvisor review

i do an annual of 15 days per year here but seems like the room condition is getting run down. Service is excellent but if there is no upkeep of the room cleanliness and schedule proper maintenance it will not be in good condition in a few more years. Towels are old .

Dear Shin2026, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Kind regards, Gunawan Widodo

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