Mercure Jakarta Sabang 4 stars

Customer review rating (ALL Rating) 4.8/5 21 reviews

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Description

Hotel extras

  • Strategically located in central Jakarta with easy access to public transport

  • Family rooms with private arcade games for a fun, memorable stay

  • Two distinctive ballrooms: a rooftop with city views and a poolside with videotron

  • Private karaoke rooms, perfect for exclusive and intimate gatherings

  • Clovia Restaurant, a comfortable space for work, meetings, and relaxation

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11, Gambir Jakarta Pusat
10110 JAKARTA
Indonesia

GPS:-6.182188, 106.824887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CLOVIA RESTAURANT

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  21 reviews

Customer review rating 2.5/5

Ahmad R. Z. Friends - Confirmed reviews ALL

Dear AHMAD R. Z., Thank you for taking the time to share your experience at Mercure Jakarta Sabang. We sincerely apologize for the serious inconvenience and distress you encountered during your stay. Please allow us to express our deepest regret regarding the situation you described in your room. This is certainly not the standard of cleanliness and comfort we aim to provide, and we fully understand how upsetting this experience must have been for you. We are also sorry to hear that the immediate response from our team did not meet your expectations and that the issue could not be properly resolved at the time. Please rest assured that your comments have been escalated to our management team and relevant departments for urgent investigation and corrective action. Strengthening our hygiene, pest control, and response procedures will be treated with the highest priority to ensure this does not happen again. We truly regret that we were unable to restore your comfort during your stay, including not offering a satisfactory resolution on the spot. Your feedback is extremely important to us and will be used to reinforce our service recovery standards. Once again, please accept our sincere apologies for the experience you had. We genuinely hope we may have the opportunity in the future to regain your trust and provide you with the safe and comfortable stay you should always expect from us. Warm regards, Idham Risdiansyah General Manager

Customer review rating 4.5/5

Agung K. M. Solo - Confirmed reviews ALL

Dear AGUNG K. M., Thank you for taking the time to share your experience at Mercure Jakarta Sabang. We are delighted to know that you enjoyed your stay with us. We are pleased that our strategic location near shopping malls added convenience to your visit. It is also wonderful to hear that you found your room spacious, enjoyed the meals, and experienced warm and welcoming service from our team. Your kind feedback is truly appreciated and serves as a great motivation for us to continue delivering excellent hospitality and memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Idham Risdiansyah General Manager

Customer review rating 5.0/5

Jaka J. P. Families - Confirmed reviews ALL

Dear Jaka J. P., Thank you for sharing your positive experience at Mercure Jakarta Sabang. We are truly delighted to know that you enjoyed your stay and appreciated the great service provided by our Front Office and Belldrive team. Delivering warm, attentive, and professional hospitality is always our priority, and your kind recognition means a lot to us. Your feedback will certainly be shared with the team as motivation to continue providing excellent service and memorable experiences for every guest. Thank you once again for your trust in Mercure Jakarta Sabang. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Idham Risdiansyah General Manager

Customer review rating 4.5/5

Desy E. Business - Confirmed reviews ALL

Desy E. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Sabang. Sangat menyenangkan bagi kami untuk menerima tanggapan dari Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf karena kami berusaha untuk terus meningkatkan kualitas layanan di hotel kami. Sekali lagi terima kasih karena telah membagikan pengalaman Anda, dan kami mengharapkan kunjungan Anda di waktu mendatang untuk mendapatkan pengalaman yang lebih baik. Salam Hangat, Winaryo Wasdi Hotel Manager

Customer review rating 4.0/5

Chatarina P. Business - Confirmed reviews ALL

Chatarina P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Sabang. Sangat menyenangkan bagi kami untuk menerima tanggapan dari Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf karena kami berusaha untuk terus meningkatkan kualitas layanan di hotel kami. Sekali lagi terima kasih karena telah membagikan pengalaman Anda, dan kami mengharapkan kunjungan Anda di waktu mendatang untuk mendapatkan pengalaman yang lebih baik. Salam Hangat, Devi Emerson Hotel Manager

Other web-users rate our hotel

  • 262 reviews 9.2/10 Location
  • 411 reviews 8.7/10 Room
  • 590 reviews 9.5/10 Service
  • 11 reviews 8.9/10 WiFi
  • 314 reviews 9.4/10 Food
  • 237 reviews 9.4/10 Cleanliness
  • 219 reviews 9.1/10 Breakfast
  • 134 reviews 6.9/10 Comfort

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