Mercure Jakarta Sabang 4 stars

Customer review rating (ALL Rating) 4.5/5 247 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 166 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11, Gambir Jakarta Pusat
10110 JAKARTA
Indonesia

GPS:-6.182188, 106.824887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CLOVIA RESTAURANT

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  247 reviews

TripAdvisor Rating  5.0/5  3,299 reviews

Nice hotel in the city center. But, that's all.

Customer review rating 3.0/5

Firstian K. A. Business - Confirmed reviews ALL

The vibes are great, the hotel is well located in the heart of Central Jakarta, which is near to Jalan Sabang Culinary Center. But the touch of personal hospitality was missing during my stay. I was not greeted by my ALL Status, I was not well informed whether my room had been upgraded or not. And until my check-out time, no welcome notes and amenities that I got as a loyal Platinum member. The good thing that I can say is only regarding the food taste and the availability for my late check-out until 4 PM. Hopefully, it can be better in the future.

Dear Mr. FIRSTIAN K A., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore an additional courtesy points with the amount of 600 points will be credited to your member account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Winaryo Wasdi Resident Manager

Well located

Customer review rating 4.5/5

Horace Business - Confirmed reviews ALL

the hotel well located.

Dear Mr.JIANN YIH H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you for your loyalty as our ALL member. Sincerely, Winaryo Wasdi Resident Manager

Good location and nice facilities

Customer review rating 4.5/5

Mr. C. Business - Confirmed reviews ALL

I had a nice city view and comfortable room

Dear Mr. CHINGYU C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And thank you for your loyalty as our ALL Silver member. Sincerely, Winaryo Wasdi Resident Manager

Thanks mercure sabang

TripAdvisor rating 5.0/5

adidoel TripAdvisor review

Been here for couple of times. Hotel situated in nice location just stone throw away from office. comfy n cozy place for home-base. The staff also helpful, just look for zaky and he'll help you. The room was nice and clean. Easy to find food and transport.

Dear Mr. adidoel, Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with us Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially to Mr Zaky. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo Wasdi Resident Manager

Nice Place to stay.

TripAdvisor rating 5.0/5

Curiosity40952430647 TripAdvisor review

Very good hotel. We had so much fun. All staff are friendly.. walking distance to everywhere. Clean.. the pool so nice. Staff name Rizky so friendly always help us in everything. We had birthday celebration for my son.. they sang for us together with cake. We love our stay here.

Dear Curiosity40952430647, Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with us. We glad that we can celebrate you son’s birthday with us during your stay. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially to Mr. Rizky. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo Wasdi Resident Manager

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Other web-users rate our hotel

  • 199 reviews 8.5/10 Location
  • 427 reviews 8.8/10 Room
  • 559 reviews 9.4/10 Service
  • 16 reviews 7.3/10 WiFi
  • 359 reviews 9/10 Food
  • 237 reviews 9.4/10 Cleanliness
  • 186 reviews 8.9/10 Amenities
  • 167 reviews 8.7/10 Breakfast

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