Mercure Jakarta Sabang 4 stars

We stayed in Mercure Sabang on the New Year Eve. It was great, because close to good restaurants and to Monas, the center of New Year activities. We walked to Monas, then to Jl. Thamrin to enjoy the festive environment. The hotel itself is good, friendly staff (so helpful in the rainy New Year celebration). Bright room. If the room is equipped with a mirror in the bedroom area, will be better. The breakfast is so so. It was so crowded, and the food was not readily refilled. So have to wait sometimes.

I love breakfast with Carbonara, delicious

First of all, Pay attention to detail when you send survey, address your guest name carefully as my name is Julia not julianto. My trip were for study & work, so I spend my time a lot in the room. Check in was ok assisted by male staff very polite. Room was dark & smell humidity, towels were smells bad & like ”kain pel” torn everywhere & grey colour instead of white, small bottle of shower gel & shampoo? Not even enough for 1 person, internet not working in the room (I have to run to smartfren to get pocket wifi as I need internet for my work & study), although I don't watch tv but the channels was very limited(no net tv) plus the vision & volume of tv not clear at all (layarnya bersemut semua & suaranya sember). Over all experience was bad. I won't stay again for sure. A 4 star hotel with lower performance than ibis style as a part of accor group. I stay quite a lot with accor. Good point is only location as its close to my university. When I asked for a change of my towels, i’ve received proper towels & extra shampoo & shower gel. Please train all your female and some of your male staff as they have no gesture of hospitality. I'm working in hospitality as a flight attendant over 18yrs, never once I don't smile when I welcome my guest on board. I even say hi & morning to them, yet they don't even reply me but just stare at me. Train them not to check their guest from their appearance too obvious with judging eye as your guests are the one who pay your salary(that’s my number 1 rule briefing to my crew). You got to have performance check sometimes through mystery guest to find out how your staff behaves & how they perform.

Awesome trip with quality sleep during the trip. Excellent breakfast and staff to serve the customers. Strategic location and ease access to city centre. Value for money. Will definitely come again in future.

Great location, with an easy walk to the mass rapid transit (MRT) system. Having the street food of Jl Sabang a short walk away is great. The rooms are comfortable, the breakfast good and an evening meal enjoyable. Most importantly the staff are friendly, helpful and so good at their job.

Not bad, but in the first day there is a problem which my type bed request doesnt clear enough from the hotel. It was a little bit problem, but for me its a very sensitive thing because it will depends on my comfortable in the first impression. So, please in the future be carefull about your customer request.

Its third time in this hotel, but this time was excellent, especially for the service from the staff, online check in, and they gave me very nice room, even then one day after i change to the smoking room, room was very nice and clean, good amenities, breakfast so good enough, and i really appreciate for the staff, so honest and friendly, i love it, good job mercure its very recomended to other

Very strategic location. Breakfast is tasty. Comfort bed, although The lightning is to gloomy for me. Overall, it's superb. Highly recommended

joining jakarta car free day is the main reason for my stay there. the hotel is also very short walk to sarinah where there are more cafes, road side hawkers etc. the room itself is neat, comfortable for two and is well kept. for that price point i would come here again.

we received excellent hospitality from its staff. Food was good. WiFi was available and considerably fast. Would choose to stay at this hotel again. Thanks, guys. Keep up the good work!

Stayed there for business, prompt check in, very clean room with best of Jakarta view. Nice food for ala carte as well good varietyfor breakfast too. Would come back to stay with the family. Very helpful front desk staff

Mercure Sabang is a nice and cozy and also comfortable hotel for us to stay. The rooms are very clean and neat. Even though the breakfast menu are simple but they are delicious. Hotel employees are very friendly and assisted us with our luggages. The room services are also excellent with affordable price. Keep it up

Nice place, great location, friendly staff, clean room. Totally recommended and will come back again.. Thank you for the hospitality recommended sekali staff nya juga baik sekali dan bisa bantu valet mobil

For those who want a short vacation with family, spouse or friend to get rid of tiredness, this hotel is really good, besides because the access is easy, all the staff are friendly, the view is good, the facilities are clean, the bed is very comfortable (this is the best), breakfast menu also a lot, there is a coffee machine too. Cool If asked, would you choose this hotel again or not? Yes Definitely

The rooms are clean, the service is good, the food is delicious. Stay here make our bisnis trip very fun.. Next time I will come back here with family and my best friend..