Upon arriving, I found the room dirty (hair on the floor), there was no soap, shampoo. The bed was not made properly. The parking was very bad, it depended on a paper with a barcode that didn't work and stuck us at the exit, demanding a long waiting time to leave. Very slow staff in attendance.

I like the atmosphere of all employees of this hotel. I feel like home.

Muito legal

We were welcome and stayed in a nice and comfortable room. It was clean and fresh. But they prepared the room for a single person and I was with my wife so we had to ask for more towels and etc. The prices of the beverages are too expensive but the team were very polite. I was surprised with the fee on the garage.

The Mercure Savassi keeps the same level from Accor Mercure.Very good from check i to check out, good rooms, excelent attendance.Breakfast excelent, very good localization.I hope to be there again.

Clean and organized Hotel, courteous and helpful customer service. Great breakfast, great location, good leisure space, will be returning to stay at the Mercure BH. Everything worked very well during my stay.

I traveled with muy husband im march to do ano cirurgy on life center hospital. Theo hotel os very good. The sercices are excellent. The cleanliness is very good. The location is very good. The room is large and silent.

Very good hotel, clean. Bad location, far away form other spots. Good meal. Kind people. I don`t have anything else to say. I will write anything just to get rid of these qualifications. I hope everything is ok

O did a resevation at this hotel and when I arrived they said that there are no room available anymore and that is better I look for another place to stay that night. After discussion I said that I am gold Le Club Accor and I got the answer that this doesn't matter. I never was so humiliated and I am really considering to do not participate anymore of this loyalty program.

The check in and out were very good. The receptionists are very pleasant and serviceable. Excellent bed. Clean room, bathroon and small kitchen. This hotel is very well located. Near one of the most important avenues and near the 'Savassi' region. There are chemist's shop, market and restaurants close by.

The staff was excelent and very accomodating. the rooms were very nice and clean and pool and Souna were excellent. it was well located to downtown and grocery stores for the essentials. the staff spoke english very well and tried to provide service and advice as required.

I found the hotel clean and cool, though very expensive. Items in the refrigerator should never be taken, due to their high price. The price is too expensive for my stay too, in my opinion. The breakfast is ok.

The Hotel is near Savassi and downtown. The rooms are clear and clean. The breakfast is simple but good. Sometimes is hard to get a taxi. People are gentle and room service is good. The restaurant needs to increase its menu but the small food is good.