Mercure Belo Horizonte Savassi Hotel 4 stars

Customer review rating 4.4/5 3,909 reviews

ALLSAFE approved hotel

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Mercure Belo Horizonte Savassi Hotel
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+ 19 Services

Hotel extras

  • Benefit from the services at Mercure, a hotel with swimming pool and sauna

  • 20 minutes by car to Belo Horizonte downtown

  • 21 minute-drive to Belo Horizonte Airport - Pampulha

  • 3-minute drive to Lifecenter Hospital

  • 45 minutes to Confins International Airport - Tancredo Neves

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Belo Horizonte Savassi Hotel

Rua Cicero Ferreira 10 bairro
Serra
30220040 belo horizonte
brazil

Tel: +553132803700

Fax: (+55)3132803735

Check-in from 14h00

Check out up to 12h00

  • By plane

    AER INTL TANCREDO NEVES At 42km / 26 miles

  • By plane

    PAMPULHA At 14km / 8.7 miles

  • By car

    BR 040 At 10km / 6.21 miles

GPS :-19.934835, -43.923775

Our accommodation(s)

Fully renovated, modern apartments, in standard category, single or double.

Standard Room with twin bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Room with a double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Room with a double bed and sofa bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Apartment with twin beds and a sofa bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Room Office - Apartment without bed adapted as an officeNon contractual photo

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
Rooms

Our restaurants and bars

DELICATTO

Type of cuisine: International

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 68

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belo Horizonte Savassi Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,909 reviews

tripadvisor

TripAdvisor Rating 4.0/5

614 reviews

Below expectation

Customer review rating 2.5/5

Marcio M. M. Couples - 04/10/2020 Confirmed reviews ALL

Upon arriving, I found the room dirty (hair on the floor), there was no soap, shampoo. The bed was not made properly. The parking was very bad, it depended on a paper with a barcode that didn't work and stuck us at the exit, demanding a long waiting time to leave. Very slow staff in attendance.

Good stay and well treatment

Customer review rating 4.5/5

Gislene Solo - 26/09/2020 Confirmed reviews ALL

I like the atmosphere of all employees of this hotel. I feel like home.

Legal

Customer review rating 4.5/5

Anonymous Business - 20/08/2020 Confirmed reviews ALL

Muito legal

Prezado Sr Euzébio, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Comfortable but expensive

Customer review rating 4.5/5

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

We were welcome and stayed in a nice and comfortable room. It was clean and fresh. But they prepared the room for a single person and I was with my wife so we had to ask for more towels and etc. The prices of the beverages are too expensive but the team were very polite. I was surprised with the fee on the garage.

Prezado Sr Hilton, É muito gratificante para nós do Mercure BH Savassi receber seus comentários sobre nossos serviços. Agradecemos por sua avaliação e esperamos servi-lo novamente em breve. Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

OK location

Customer review rating 3.5/5

Phil D. G. Business - 23/03/2020 Confirmed reviews ALL

Hard to get evening meals, ran out of white wine

Dear Mr G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

good stay

Customer review rating 4.5/5

Tamas Business - 01/02/2020 Confirmed reviews ALL

A very easy few days in a welcoming place ... the food at dinner was not great .. but ... I enjoyed everything else ...

Dear Tamas M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Wonderful

Customer review rating 5.0/5

David N. Couples - 29/01/2020 Confirmed reviews ALL

The hotel was extremely nice, the rooms were amazing and the breakfast was perfect. Thanks very much to the young lady on reception, I think her name was Launa, who was extremely helpful and a very nice person. All the staff were very friendly.

Dear Mr N., It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Luana. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Well located, friendly personnel

Customer review rating 4.5/5

Franco Business - 20/01/2020 Confirmed reviews ALL

Nice overall, quiet, clean. Towels, especially at gymn, swimming pool, very difficult to get. Nice breakfast.

Dear Franco O., Thanks for your comments. We hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Host Coordinator Mercure BH Savassi

Great place to stay

Customer review rating 5.0/5

Andrew Couples - 12/01/2020 Confirmed reviews ALL

Very helpful front desk staff. We had a large, comfortable room. Breakfast buffet was good. The severs were professional and friendly.

Dear Andrew, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

OK but unlikely to return

Customer review rating 3.0/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

The front desk personnel ( a young who's name I forget) was very nice, helpful and spoke good English. < The room was not great, particularly the bed (the topper) was not comfortable. There too much noise/echo from the corridor of doors slamming and people talking. Breakfast was quite good (coffee in particular)

Dear Mr Lafrance, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanna Vatsula Hosting Coordinator Mercure BH Savassi

It was really smooth and awesome!

Customer review rating 5.0/5

Wagner O. Couples - 28/10/2019 Confirmed reviews ALL

This is our very first time at Mercure. The location is superb and there is a silent environment in the surroundings.

Prezado Sr Wagner, Muito obrigada por dedicar parte de seu tempo para registrar sua satisfação por nossa hospitalidade. Agradecemos os elogios e esperamos atendê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi
Customer review rating 4.0/5

Geraldo Business - 15/10/2019 Confirmed reviews ALL

normal

Prezado Sr Geraldo, É muito gratificante para nós do Mercure BH Savassi receber seus comentários sobre nossos serviços. Agradecemos por sua avaliação e esperamos servi-lo novamente em breve. Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Great rooms, services, foods and facilities

Customer review rating 5.0/5

Jeffrey C. Business - 14/10/2019 Confirmed reviews ALL

Everything was well organized, clean and everyone was serviceable.

Dear Jeffrey, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

very good

TripAdvisor rating 5.0/5

LuizGondim Business - 05/09/2018 TripAdvisor review

The Mercure Savassi keeps the same level from Accor Mercure.Very good from check i to check out, good rooms, excelent attendance.Breakfast excelent, very good localization.I hope to be there again.

Dear Luiz Gondim, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral

Good experience

TripAdvisor rating 4.0/5

francietc Solo travel - 11/04/2018 TripAdvisor review

Clean and organized Hotel, courteous and helpful customer service. Great breakfast, great location, good leisure space, will be returning to stay at the Mercure BH. Everything worked very well during my stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta Eto General Manager

Excellent!

TripAdvisor rating 5.0/5

Jaqueline V Couples - 05/03/2017 TripAdvisor review

I traveled with muy husband im march to do ano cirurgy on life center hospital. Theo hotel os very good. The sercices are excellent. The cleanliness is very good. The location is very good. The room is large and silent.

Dear Mrs Jaqueline, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Regards, Roberta Eto Gerente Geral Mercure Belo Horizonte Lifecenter

Very good

TripAdvisor rating 5.0/5

lucasn334 Business - 23/11/2016 TripAdvisor review

Very good hotel, clean. Bad location, far away form other spots. Good meal. Kind people. I don`t have anything else to say. I will write anything just to get rid of these qualifications. I hope everything is ok

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Sincerely Roberta Eto General Manager Mercure BH Lifecenter

Never stays in this hotel anymore

TripAdvisor rating 1.0/5

Uresende Business - 04/10/2015 TripAdvisor review

O did a resevation at this hotel and when I arrived they said that there are no room available anymore and that is better I look for another place to stay that night. After discussion I said that I am gold Le Club Accor and I got the answer that this doesn't matter. I never was so humiliated and I am really considering to do not participate anymore of this loyalty program.

Excellent!

TripAdvisor rating 5.0/5

Hugo_M_Otsuki Couples - 25/08/2015 TripAdvisor review

The check in and out were very good. The receptionists are very pleasant and serviceable. Excellent bed. Clean room, bathroon and small kitchen. This hotel is very well located. Near one of the most important avenues and near the 'Savassi' region. There are chemist's shop, market and restaurants close by.

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon.

Steve Costanzo

TripAdvisor rating 5.0/5

Steve C Business - 20/01/2015 TripAdvisor review

The staff was excelent and very accomodating. the rooms were very nice and clean and pool and Souna were excellent. it was well located to downtown and grocery stores for the essentials. the staff spoke english very well and tried to provide service and advice as required.

Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon.

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