Mercure Belo Horizonte Savassi 4 stars

Customer review rating (ALL Rating) 3.9/5 661 reviews

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Mercure Belo Horizonte Savassi - Image 1
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Rua Cicero Ferreira 10 bairro, Serra, 30220040 BELO HORIZONTE, Brazil

Description

Hotel extras

  • Benefit from the services at Mercure, a hotel with swimming pool and sauna

  • 20 minutes by car to Belo Horizonte downtown

  • 21 minute-drive to Belo Horizonte Airport - Pampulha

  • 3-minute drive to Lifecenter Hospital

  • 45 minutes to Confins International Airport - Tancredo Neves

Our accommodation(s)

Hotel location

Mercure Belo Horizonte Savassi

Rua Cicero Ferreira 10 bairro, Serra
30220040 BELO HORIZONTE
Brazil

GPS:-19.93461, -43.92405

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DELICATTO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  661 reviews

TripAdvisor Rating  3.9/5  662 reviews

Customer review rating 1.5/5

Holger S. Solo - Confirmed reviews ALL

Hotel in total is really in need of a reform. Pool was closed because of work. Never saw such a run down room in a Mercure hotel. I think the wole hotel does not meet Mercure Standards. And after all for a weak breakfast, they charged 60 BRL.

Dear Holger S., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations and appreciate your comments regarding the condition of the hotel and the breakfast offerings. Your insights are invaluable as we continuously strive to enhance our services and facilities. We value your input and will take it into consideration as we move forward. Atenciosamente, Fernanda Duarte Gerente Geral Mercure Belo Horizonte Savassi

Customer review rating 0.5/5

Matheus D. C. Z. Families - Confirmed reviews ALL

Staff at Breakfast was not kind and made loud noise dealing with the dishes. Food was far from special. Bad experience when compared to the other Mercure Lourdes wich is great. Fitness and pool are not working.

Dear Matheus d. C. Z., Thank you for your feedback regarding your recent stay. I apologize for the breakfast experience and the noise disturbance caused by the staff. Additionally, I regret that the fitness and pool facilities were not operational during your visit. We appreciate your comments and will consider them for future improvements. Atenciosamente, Fernanda Duarte Gerente Geral Mercure Belo Horizonte Savassi

Customer review rating 3.0/5

Radek J. Business - Confirmed reviews ALL

Fitness not in operation.

Customer review rating 4.0/5

Flaviane C. Couples - Confirmed reviews ALL

Hotel muito bom, quarto espaçoso com cozinha, bem localizado, há um mercado o Verdemar muito próximo a ele

Olá Flaviane Muito obrigada por compartilhar sua experiência no Mercure Belo Horizonte Savassi! Ficamos felizes em saber que você apreciou o quarto espaçoso com cozinha, nossa excelente localização próxima à Savassi, e a conveniência de ter o supermercado Verdemar nas proximidades. Lamentamos sinceramente pela ausência da limpeza em um dos dias, pela divergência na configuração da cama e pela demora no atendimento telefônico. Já encaminhamos esses pontos às equipes responsáveis para ajustes imediatos, pois nosso objetivo é garantir uma hospedagem confortável, bem cuidada e eficiente em BH. Agradecemos por sua avaliação e esperamos ter a oportunidade de recebê-la novamente para uma experiência ainda mais positiva. Atenciosamente, Fernanda Duarte Pena Gerente Geral – Mercure Belo Horizonte Savassi

Customer review rating 5.0/5

Fabiolla S. M. Business - Confirmed reviews ALL

Quarto excelente, café da manhã muito bom !

Olá Fabíolla, Muito obrigada por sua avaliação tão positiva! Ficamos muito felizes em saber que você teve uma excelente estadia no Mercure Belo Horizonte Savassi, e que apreciou o conforto do nosso quarto e o café da manhã variado e saboroso. Trabalhamos todos os dias para oferecer uma hospedagem de qualidade em BH, com estrutura completa e atendimento acolhedor. Será um prazer recebê-la novamente em sua próxima visita à cidade! Atenciosamente, Fernanda Duarte Pena Gerente Geral – Mercure Belo Horizonte Savassi

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Other web-users rate our hotel

  • 91 reviews 7.9/10 Location
  • 315 reviews 5.7/10 Room
  • 235 reviews 7.4/10 Service
  • 12 reviews 4.5/10 WiFi
  • 124 reviews 4/10 Cleanliness
  • 113 reviews 7.4/10 Breakfast
  • 40 reviews 4.6/10 Value
  • 24 reviews 4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.