Mercure Belo Horizonte Savassi Hotel 4 stars

Name: Mercure Belo Horizonte Savassi Hotel
Address: BELO HORIZONTE, 30220040, BRAZIL
Telephone: (+55)3132803700
Rating: 4.4

Customer review rating 4.4/5 3,774 reviews

ALLSAFE approved hotel

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Mercure Belo Horizonte Savassi Hotel

Hotel for travellers looking for local and authentic experiences

Great location. Five minutes from Savassi Square, with the city's best bars and restaurants, and next to the Lifecenter complex, a center of excellence in medicine. Near Independence Stadium. Easy access to business centers and events in BH. Located 1.7 m iles (2.7 km) from Mangabeiras Park, ideal for family outings. Spacious and comfortable apartments. Varied and tasty breakfast. Leisure area with outdoor pool, sauna and gym. Friendly and helpful staff.

Its proximity to Savassi, one of the city's liveliest districts, and the city center, as well as several parks and museums, makes the Mercure Belo Horizonte Savassi hotel an excellent place to stay.

Hotel extras

Prime location. Close to Independência Stadium.
Large apartments with kitchenettes, perfect for executives and families.
Easy access to the business and leisure districts.
Services such as room service, breakfast, covered car park, minibar and free WIFI.
Leisure facilities: outdoor swimming pool, sauna and fitness center with modern equipment.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private indoor parking (Paying)It's payed. For taxes, please contact the hotel.
- Public indoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- English
- Portuguese
Early check-in/Late check-outPaying
- Early check in from 8am (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- Late check-out up to 6pm (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:00-23:30
- Opening hours : Week-end 06:00-23:30

2 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Belo Horizonte Savassi Hotel

Rua Cicero Ferreira 10 bairro
Serra
30220040
belo horizonte
brazil

Tel: +553132803700

Fax: (+55)3132803735

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
AER INTL TANCREDO NEVES At 42km / 26 miles
By plane
PAMPULHA At 14km / 8.7 miles
By car
BR 040 At 10km / 6.21 miles

GPS :-19.934835, -43.923775

Our accommodation(s)

Fully renovated, modern apartments, in standard category, single or double.

Standard Room with twin beds

Max. number of persons: 2
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Standard Room with a double bed

Max. number of persons: 2
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Standard Room with a double bed and sofa bed

Max. number of persons: 3
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Apartment with twin beds and a sofa bed

Max. number of persons: 3
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk

Superior Room with 2 single beds

Max. number of persons: 2
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Superior Room with 1 double bed

Max. number of persons: 2
Area: From 37 m² / 398 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room Office - Apartment without bed adapted as an office

Max. number of persons: 2
Area: From 37 m² / 398 sq ft

Rooms

Our restaurants and bars

DELICATTO

Type of cuisine: International

Lunch

06:00 - 10:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

11:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 68 m²
Maximum capacity: 60 people
Maximum banquet capacity: 24 people

Find out more

Below expectation

Marcio M. M. Couples - 04/10/2020 Confirmed reviews ALL

Upon arriving, I found the room dirty (hair on the floor), there was no soap, shampoo. The bed was not made properly. The parking was very bad, it depended on a paper with a barcode that didn't work and stuck us at the exit, demanding a long waiting time to leave. Very slow staff in attendance.

Good stay and well treatment

Gislene Solo - 26/09/2020 Confirmed reviews ALL

I like the atmosphere of all employees of this hotel. I feel like home.

Legal

Anonymous Business - 20/08/2020 Confirmed reviews ALL

Muito legal

Prezado Sr Euzébio, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Comfortable but expensive

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

We were welcome and stayed in a nice and comfortable room. It was clean and fresh. But they prepared the room for a single person and I was with my wife so we had to ask for more towels and etc. The prices of the beverages are too expensive but the team were very polite. I was surprised with the fee on the garage.

Prezado Sr Hilton, É muito gratificante para nós do Mercure BH Savassi receber seus comentários sobre nossos serviços. Agradecemos por sua avaliação e esperamos servi-lo novamente em breve. Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

OK location

Phil D. G. Business - 23/03/2020 Confirmed reviews ALL

Hard to get evening meals, ran out of white wine

Dear Mr G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

good stay

Tamas Business - 01/02/2020 Confirmed reviews ALL

A very easy few days in a welcoming place ... the food at dinner was not great .. but ... I enjoyed everything else ...

Dear Tamas M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Wonderful

David N. Couples - 29/01/2020 Confirmed reviews ALL

The hotel was extremely nice, the rooms were amazing and the breakfast was perfect. Thanks very much to the young lady on reception, I think her name was Launa, who was extremely helpful and a very nice person. All the staff were very friendly.

Dear Mr N., It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Luana. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Well located, friendly personnel

Franco Business - 20/01/2020 Confirmed reviews ALL

Nice overall, quiet, clean. Towels, especially at gymn, swimming pool, very difficult to get. Nice breakfast.

Dear Franco O., Thanks for your comments. We hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Host Coordinator Mercure BH Savassi

Great place to stay

Andrew Couples - 12/01/2020 Confirmed reviews ALL

Very helpful front desk staff. We had a large, comfortable room. Breakfast buffet was good. The severs were professional and friendly.

Dear Andrew, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

OK but unlikely to return

Anonymous Business - 29/10/2019 Confirmed reviews ALL

The front desk personnel ( a young who's name I forget) was very nice, helpful and spoke good English. < The room was not great, particularly the bed (the topper) was not comfortable. There too much noise/echo from the corridor of doors slamming and people talking. Breakfast was quite good (coffee in particular)

Dear Mr Lafrance, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanna Vatsula Hosting Coordinator Mercure BH Savassi

It was really smooth and awesome!

Wagner O. Couples - 28/10/2019 Confirmed reviews ALL

This is our very first time at Mercure. The location is superb and there is a silent environment in the surroundings.

Prezado Sr Wagner, Muito obrigada por dedicar parte de seu tempo para registrar sua satisfação por nossa hospitalidade. Agradecemos os elogios e esperamos atendê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Geraldo Business - 15/10/2019 Confirmed reviews ALL

normal

Prezado Sr Geraldo, É muito gratificante para nós do Mercure BH Savassi receber seus comentários sobre nossos serviços. Agradecemos por sua avaliação e esperamos servi-lo novamente em breve. Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Great rooms, services, foods and facilities

Jeffrey C. Business - 14/10/2019 Confirmed reviews ALL

Everything was well organized, clean and everyone was serviceable.

Dear Jeffrey, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Spacious room, good service, excellent wifi

Franco Business - 11/10/2019 Confirmed reviews ALL

The room is simple, but spacious, has excellent wifi and the personnel wonderful, helpful.

Dear Mr Franco, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanna Vatsula Hosting Coordinator Mercure BH Savassi

Regular

Felippe S. Business - 28/09/2019 Confirmed reviews ALL

broken sofa in room. no hanger.

Prezado Sr Felippe, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Hanna Vatsula Coordenadora de Hospedagem Mercure BH Savassi

Leida M. I. D. S. Business - 21/08/2019 Confirmed reviews ALL

Excepcional

Prezada Sra Leida, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-la em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Comfortable

Leonardo Families - 21/08/2019 Confirmed reviews ALL

Good and comfortable.

Prezado Sr Leonardo, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Simple

Hebert A. Solo - 05/08/2019 Confirmed reviews ALL

Normally the Mercure’s rooms are more comfortable than the one I stayed. It seemed a little old and with a very simple decoration. For the price I’ payed for, it was a quite expensive.

Prezado Sr Hebert, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Cleverson S. Families - 03/08/2019 Confirmed reviews ALL

everything was ok

Prezado Sr Cleverson, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

The cleaning of the room was not as expected

Lucas Business - 22/07/2019 Confirmed reviews ALL

There were some little bugs in the wardrobe, and also the sheets and the bedspread were showing some stains, which makes us feel uncorfortable with the cleaning of the room.

Prezado Sr Lucas, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Our most recent 20 reviews

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