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Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Customer review rating 4.4/5 2,446 reviews

ALLSAFE approved hotel

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Mercure Paris Arc de Triomphe Wagram Hotel
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+ 8 Services

Hotel extras

  • Bus station for direct travel to Paris Airportis a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais desCongrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Concierge
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017 paris
france

Tel: +33156680001

Fax: (+33)1/56680002

Check-in from 14h00

Check out up to 12h00

  • 30 :  30 ETOILE

  • 31 :  31 ETOILE

  • 43 :  43 ETOILE

  • CHARLES DE GAULLE-ETOILE :  1 - 2 - 6 CH.DE GAULLE/ETO

  • MARNE LA VALLEE :  A ETOILE

  • By plane

    PARIS LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 30km / 18.75 miles

  • By plane

    PARIS ROISSY CDG At 28.8km / 17.9 miles

  • By helicopter

    HELIPORT DE PARIS At 10km / 6.25 miles

  • By car

    A1 At 5km / 3.13 miles

  • By car

    A13 At 5km / 3.13 miles

  • By car

    A6 At 15km / 9.38 miles

  • By train

    GARE DE LYON At 8km / 4.97 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    PARIS ST LAZARE At 3km / 1.88 miles

GPS :48.875976, 2.295988

Our accommodation(s)

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

Our restaurants and bars

LE BAR

Small cozy bar

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,446 reviews

tripadvisor

TripAdvisor Rating 4.0/5

788 reviews

Okay for 4 stars

Customer review rating 3.5/5

Pierre-antoine Couples - 10/07/2021 Confirmed reviews ALL

Overall for a 4 stars this hotel is okay. It is a good hotel, but for 4 stars you could expect slightly betrer. The location is good if you want to go on the Champs Élisée The hotel was generally clean. It was French clean, not Swiss clean. The most important pieces are clean, but you paid careful attention you could see areas that could benefit from deeper cleaning. Finally the space are especially small. Not helped with the style is pretty dark. The breakfast was good with quality products.

Back to Paris , end of restriction !

Customer review rating 5.0/5

Gervais Business - 03/07/2021 Confirmed reviews ALL

This Mercure is my second home in Paris. To say too much will not advantage me if I always want to have an available room. Kindness and service has always been there ! Chapeau to have kept it.

well located

Customer review rating 4.0/5

C. Families - 30/06/2021 Confirmed reviews ALL

Reception staff is excellent and and always charming and helpful. Carpet need shampooing, and dust on the sideboard Pillows are like bricks Many bath towels are worn out

Well located easily connected to all transports

Customer review rating 4.0/5

Stephan B. Business - 05/03/2020 Confirmed reviews ALL

Very nice hotel perfectly located

Well located, standard Accor style rooms. Service to be improved

Customer review rating 2.0/5

Gillesd Families - 03/03/2020 Confirmed reviews ALL

Definitely well located when staying in Paris for either business or personal matters. Rooms are typical Accor style - deco, comfort and amenities wise - while on the rather small side of things. Breakfast is basic but ok for a short stay. What was really not so good was the wake-up call at 07:00 on Sunday while I had not ordered it. And what even worst was the cleanliness of the breakfast room with tables and chairs not properly cleaned between two customers. And if this was not enough, the staff was refilling the buffet with pancakes and waffles using their bare hands! Not sure I'll go there again.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of cleaning in the breakfast area, in the rooms and prevent future occurrence. We also apology for the wrong alarm clock on sunday morning. We do understand it was not easy for you to rest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception

Well located, clean rooms, nice breakfast

Customer review rating 4.0/5

Luai A. Families - 28/02/2020 Confirmed reviews ALL

very satisfying

Well located, clean and modern rooms, very nice staff

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Very good experience. The staff are very nice, the breakfast is tasty and rich. The rooms are modern and very clean. The location is wonderful. I will definitely recommend this hotel to friends and colleagues.

Good to stay (location, staff, room)

Customer review rating 4.0/5

Frank Business - 10/02/2020 Confirmed reviews ALL

Relatively a little bit expensive I feel, but was OK. Nice staff, not very spacious but comfortable room, close to Metro, easy to find any necessary stores (even coin laundry machines are at 5 minutes walking distance)

Relaxing hotel

Customer review rating 4.0/5

Nuno D. Couples - 31/12/2019 Confirmed reviews ALL

No Spa no massage but a very quiet and warm stay in this hotel. If you want to relax and be close to downtown is a good option

Unacceptable bad service

Customer review rating 0.5/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

In the morning there was no breakfast served at all, nobody present in the breakfast room, no information. After checking I went to the reception where I found 2 people sitting at the desk obviously not doing anything. When I asked if there was no breakfast they simply told me: No, there is no breakfast as we have a problem with the lady because of the strike.. They did not even excuse, did not offer any alternative or tried to help me for not getting a breakfast not even a coffee. Only after my stay I received by mail apologies and paid breakfast was announced to be refunded.

Customer review rating 5.0/5

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

Small cosy room, tasty breakfast, lovely staff and all this within walking distance of all that Paris has to offer.

Our home when in Paris

Customer review rating 5.0/5

Yohann Families - 09/12/2019 Confirmed reviews ALL

Everything was perfect! Quick check in, quick check out. Conveniently located

Bonjour Monsieur F., Merci pour votre commentaire, c'est toujours un réel plaisir de vous accueillir à l'hôtel ! A très bientôt, Morgane Adjointe de Direction

All small

Customer review rating 3.5/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Found the people working in the hotel quite nice, but my main comment goes to the extremely tiny bedroom (445) that was given to me and also a very incomplete breakfast in a tiny room that was made available. It worked as it was only 1 night, but for a longer stay, this hotel may become less comfortable. The hotel is well located, though.

Customer review rating 4.5/5

Anonymous Couples - 09/11/2019 Confirmed reviews ALL

Super

Great location

TripAdvisor rating 4.0/5

GR_JG_Singapore Couples - 06/11/2019 TripAdvisor review

Few steps away from Arc de Triomphe, Champs Elysees& Galeries Lafayette. There’s also a supermarket nearby! Breakfast could be improved though like freshly baked madeleines similar to Ibis instead of commercially packed ones

Dear Guest, Thank you for taking the time to share your comments with us . We are glad that the location of our hotel was ideal ! Our madeleine are actually gluten free and packed for optimum freshness as they are served for some guests that are coeliac. We are looking forward to welcome you next time you are in Paris !

Excellent Experience

TripAdvisor rating 5.0/5

Vacationer541721 Couples - 18/08/2019 TripAdvisor review

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

Dear Guest, Thank you for your kind comments ! We are delighted that you enjoyed your stay with us and that you appreciated El Hadji's work. We hope to see you again next time you are in Paris !

Great location: comfortable

TripAdvisor rating 4.0/5

ryetee Couples - 20/05/2019 TripAdvisor review

About a three minute walk to the Arc de Triomphe and 4 to a metro station, yet in a quiet side street, makes this an unusual spot - but one that is handy to know. Good selection of restaurants within similar walking times. Nice sized rooms for such a location which are well-appointed as is usual for Mercure hotels. Well thought out bathroom. Comfortable bed. Decent breakfast albeit pricey for what it is. Only missed receiving an "excellent" rating due to the indifference of most of the staff.

Dear Guest, Thank you for taking the time to give us your feedback ! We are delighted that our hotel and its situation suited you . I am sorry to hear that you felt our staff was indiferent , don't hesitate to contact me directly to talk about this further. I stay at your disposal,

Good Location

TripAdvisor rating 4.0/5

ImadHaddadLebanon Couples - 06/03/2019 TripAdvisor review

Hotel is decent not big. Location very convenient near public transportation. Rooms are Fair small and not very lit. Breakfast had little choice prefer to have more varieties. Beds need to be more relaxing and pillows better quality.

excellent

TripAdvisor rating 5.0/5

Escape41616221960 Couples - 01/01/2019 TripAdvisor review

perfect hotel in the very heart of the city. The hote room was very cosy, very clean, bathroom was clean as well! The bed was pvery comfortable, nice big TV with manu chanels.Friendly stuff at the front desk, speaking english!

Dear Guest, Thank you for your kind comments ! We are delighted that we made your stay memorable ! We hope to see you again next time you are in Paris !

not what we expected

TripAdvisor rating 3.0/5

michal333 Couples - 12/12/2018 TripAdvisor review

I did not get neither points for stay nor invoice. We had room with breakfast reservation what was surprising for stuff. They tried to assure us that we have room only. Finaly we get what we paid for, but it is really annoying to prove your rights after long and tied journay.Of course we did not get room upgrade even with gold card member. After one day we got another room not better than former one. Rooms are very small with basic equipment.

Dear Sir, Thank you for taking the time to give us your feedback. I am sorry to hear that your stay was not up to your expectations . I have checked your booking and there was a technical issue on it, which caused the misunderstanding for the breakfast as well as the missing points. I have just credited your points on your membership card and sent the invoice by email. Once again I apologize for the inconvenience and we hope to have the pleasure to welcome you again next time you are in Paris. I stay at your disposal, Best regards,

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