Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Name: Mercure Paris Arc de Triomphe Wagram Hotel
Address: PARIS, 75017, FRANCE
Telephone: (+33)1/56680001
Rating: 4.4

Customer review rating 4.4/5 2,394 reviews

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Mercure Paris Arc de Triomphe Wagram Hotel

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Mercure Paris Arc de Triomphe Wagram Hotel

Hotel for travellers looking for local and authentic experiences

The entire team at the Mercure Paris Arc de Triomphe Wagram hotel welcomes you to Paris! Close to the Champs Elysées, the Palais des Congrès de Paris events center and La Défense, our hotel is ideal for relaxing after a day of work or shopping.

Mr VINCENT PLAINEMAISON, Hotel Manager

Located very close to the Palais des Congrès and the Champs Elysées, only ten minutes from the La Défense business district, this hotel is appreciated for its cosy designer ambience. A warm welcome which invites you to relax after a day working or shopping in the capital. In a family room, enjoy a delicious breakfast before setting off to discover Paris.

Close to the Arc de Triomphe and the Champs Elysées, the Mercure Arc de Triomphe Wagram hotel is located in the heart of Paris. You can quickly reach the La Défense business district or the Paris convention center at Porte Maillot. From the Roissy and Orly airports, arrive at the hotel with the Air France buses. The stop is just 2 minutes away. From the "Charles de Gaulle Etoile" station, the public transportation lines will let you get around easily within Paris

Close to this Mercure hotel, you will be able to visit museums, do shopping on the Champs Elysees or enjoy a show at the Palais des Congrès Porte Maillot. And ideally situated address for your business or pleasure visits.

Hotel extras

Bus station for direct travel to Paris Airportis a 5-minute walk away
A quiet and cozy hotel
Close to the Champs Elysées and the Palais desCongrès de Paris events center
Family Rooms for 4 people and crib available for hire.
Free WIFI access throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public indoor parking (Paying) (nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Dry cleaning / IroningPaying
Concierge

BreakfastPaying
1 Bar(s)

Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Parking
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 472 parking spaces
- Near the property
- Public

INDIGO WAGRAM(Extra)
- 472 parking spaces
- Near the property
- Public

1 Bar(s)
- Buffet (Extra)
- Room service (Extra)

1 Bar(s)
Breakfast(Extra)
- Buffet (Extra)
- Room service (Extra)

- 2 rooms for people with reduced mobility
- 43 non-smoking rooms
- 43 rooms
- 5 floors
- null connecting rooms
- English
- French
- Italian
- Portuguese
- Spanish
- 100% non-smoking hotel
- Air Conditioning
- Concierge
- Iron at reception

Hotel informations
- 2 rooms for people with reduced mobility
- 43 non-smoking rooms
- 43 rooms
- 5 floors
- null connecting rooms
Languages spoken at the hotel
- English
- French
- Italian
- Portuguese
- Spanish
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- Concierge
- Iron at reception

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017 paris
france

Tel: +33156680001

Fax: (+33)1/56680002

Contact email :

Check-in from 14h00

Check out up to 12h00

30 : 30 ETOILE
31 : 31 ETOILE
43 : 43 ETOILE
CHARLES DE GAULLE-ETOILE : 1 - 2 - 6 CH.DE GAULLE/ETO
MARNE LA VALLEE : A ETOILE

By plane
PARIS LE BOURGET At 20km / 12.5 miles
By plane
PARIS ORLY At 30km / 18.75 miles
By plane
PARIS ROISSY CDG At 28.8km / 17.9 miles
By helicopter
HELIPORT DE PARIS At 10km / 6.25 miles
By car
A1 At 5km / 3.13 miles
By car
A13 At 5km / 3.13 miles
By car
A6 At 15km / 9.38 miles
By train
GARE DE LYON At 8km / 4.97 miles
By train
GARE MONTPARNASSE At 5km / 3.11 miles
By train
PARIS ST LAZARE At 3km / 1.88 miles

GPS :48.875976, 2.295988

Our accommodation(s)

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

Rooms (5)

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk
Direct dial telephone

Superior Room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Multi-room offer: 2 rooms close together

Max. number of persons: 4
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Direct dial telephone

Rooms

Our restaurants and bars

LE BAR

Small cozy bar

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Well located easily connected to all transports

Stephan B. Business - 05/03/2020 Confirmed reviews ALL

Very nice hotel perfectly located

Well located, standard Accor style rooms. Service to be improved

Gillesd Families - 03/03/2020 Confirmed reviews ALL

Definitely well located when staying in Paris for either business or personal matters. Rooms are typical Accor style - deco, comfort and amenities wise - while on the rather small side of things. Breakfast is basic but ok for a short stay. What was really not so good was the wake-up call at 07:00 on Sunday while I had not ordered it. And what even worst was the cleanliness of the breakfast room with tables and chairs not properly cleaned between two customers. And if this was not enough, the staff was refilling the buffet with pancakes and waffles using their bare hands! Not sure I'll go there again.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of cleaning in the breakfast area, in the rooms and prevent future occurrence. We also apology for the wrong alarm clock on sunday morning. We do understand it was not easy for you to rest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception

Well located, clean rooms, nice breakfast

Luai A. Families - 28/02/2020 Confirmed reviews ALL

very satisfying

Well located, clean and modern rooms, very nice staff

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Very good experience. The staff are very nice, the breakfast is tasty and rich. The rooms are modern and very clean. The location is wonderful. I will definitely recommend this hotel to friends and colleagues.

Good to stay (location, staff, room)

Frank Business - 10/02/2020 Confirmed reviews ALL

Relatively a little bit expensive I feel, but was OK. Nice staff, not very spacious but comfortable room, close to Metro, easy to find any necessary stores (even coin laundry machines are at 5 minutes walking distance)

Relaxing hotel

Nuno D. Couples - 31/12/2019 Confirmed reviews ALL

No Spa no massage but a very quiet and warm stay in this hotel. If you want to relax and be close to downtown is a good option

Unacceptable bad service

Anonymous Business - 14/12/2019 Confirmed reviews ALL

In the morning there was no breakfast served at all, nobody present in the breakfast room, no information. After checking I went to the reception where I found 2 people sitting at the desk obviously not doing anything. When I asked if there was no breakfast they simply told me: No, there is no breakfast as we have a problem with the lady because of the strike.. They did not even excuse, did not offer any alternative or tried to help me for not getting a breakfast not even a coffee. Only after my stay I received by mail apologies and paid breakfast was announced to be refunded.

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

Small cosy room, tasty breakfast, lovely staff and all this within walking distance of all that Paris has to offer.

Our home when in Paris

Yohann Families - 09/12/2019 Confirmed reviews ALL

Everything was perfect! Quick check in, quick check out. Conveniently located

Bonjour Monsieur F., Merci pour votre commentaire, c'est toujours un réel plaisir de vous accueillir à l'hôtel ! A très bientôt, Morgane Adjointe de Direction

All small

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Found the people working in the hotel quite nice, but my main comment goes to the extremely tiny bedroom (445) that was given to me and also a very incomplete breakfast in a tiny room that was made available. It worked as it was only 1 night, but for a longer stay, this hotel may become less comfortable. The hotel is well located, though.

Anonymous Couples - 09/11/2019 Confirmed reviews ALL

Super

Great location

GR_JG_Singapore Couples - 06/11/2019 TripAdvisor review

Few steps away from Arc de Triomphe, Champs Elysees& Galeries Lafayette. There’s also a supermarket nearby! Breakfast could be improved though like freshly baked madeleines similar to Ibis instead of commercially packed ones

Dear Guest, Thank you for taking the time to share your comments with us . We are glad that the location of our hotel was ideal ! Our madeleine are actually gluten free and packed for optimum freshness as they are served for some guests that are coeliac. We are looking forward to welcome you next time you are in Paris !

unimpressed

Anonymous Friends - 29/10/2019 Confirmed reviews ALL

The sheets were really scratchy and the room tiny. Breakfast was fine and the staff were nice.

Nicely renovated

Pascal G. Business - 24/10/2019 Confirmed reviews ALL

Pros: Very well located and nicely renovated. Cons: terrible smell in the basement/breakfast area, no business printing boarding pass, reception doesn’t seem to know much about online checking and fast check out.

Excellent Experience

Vacationer541721 Couples - 18/08/2019 TripAdvisor review

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

Dear Guest, Thank you for your kind comments ! We are delighted that you enjoyed your stay with us and that you appreciated El Hadji's work. We hope to see you again next time you are in Paris !

Great location: comfortable

ryetee Couples - 20/05/2019 TripAdvisor review

About a three minute walk to the Arc de Triomphe and 4 to a metro station, yet in a quiet side street, makes this an unusual spot - but one that is handy to know. Good selection of restaurants within similar walking times. Nice sized rooms for such a location which are well-appointed as is usual for Mercure hotels. Well thought out bathroom. Comfortable bed. Decent breakfast albeit pricey for what it is. Only missed receiving an "excellent" rating due to the indifference of most of the staff.

Dear Guest, Thank you for taking the time to give us your feedback ! We are delighted that our hotel and its situation suited you . I am sorry to hear that you felt our staff was indiferent , don't hesitate to contact me directly to talk about this further. I stay at your disposal,

Good Location

ImadHaddadLebanon Couples - 06/03/2019 TripAdvisor review

Hotel is decent not big. Location very convenient near public transportation. Rooms are Fair small and not very lit. Breakfast had little choice prefer to have more varieties. Beds need to be more relaxing and pillows better quality.

excellent

Escape41616221960 Couples - 01/01/2019 TripAdvisor review

perfect hotel in the very heart of the city. The hote room was very cosy, very clean, bathroom was clean as well! The bed was pvery comfortable, nice big TV with manu chanels.Friendly stuff at the front desk, speaking english!

Dear Guest, Thank you for your kind comments ! We are delighted that we made your stay memorable ! We hope to see you again next time you are in Paris !

not what we expected

michal333 Couples - 12/12/2018 TripAdvisor review

I did not get neither points for stay nor invoice. We had room with breakfast reservation what was surprising for stuff. They tried to assure us that we have room only. Finaly we get what we paid for, but it is really annoying to prove your rights after long and tied journay.Of course we did not get room upgrade even with gold card member. After one day we got another room not better than former one. Rooms are very small with basic equipment.

Dear Sir, Thank you for taking the time to give us your feedback. I am sorry to hear that your stay was not up to your expectations . I have checked your booking and there was a technical issue on it, which caused the misunderstanding for the breakfast as well as the missing points. I have just credited your points on your membership card and sent the invoice by email. Once again I apologize for the inconvenience and we hope to have the pleasure to welcome you again next time you are in Paris. I stay at your disposal, Best regards,

Great location, nice hotel

SS398 Couples - 01/10/2018 TripAdvisor review

We loved our stay at this hotel. It was a short walk to the train station, the Arc de Triomphe and the Champs Elyssee. Our room was ready upon arrival. The front staff were friendly and answered all questions with a smile. We paid extra for the breakfast and it was delicious. Lots of choices and well stocked daily. The room was just the right size, remember this is Paris. Our room was clean and the bed was very comfortable. My only comment would be to upgrade or replace the fabric in the lobby. It looks dirty and has stains and doesn't represent the hotel at all. We would definitely stay here again. The hotel was priced right and a great value.

Dear Guest, Thank you for taking us the time to give us your feedback, we are glad that you have enjoyed your stay with us and that the location was convenient for you ! We apologize for the stains on the fabric in the lobby, we are in the process of replacing it . We hope to have the pleasure to welcome you again next time you are in Paris ! Morgane, Front Office Manager

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