Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

This Mercure is my second home in Paris. To say too much will not advantage me if I always want to have an available room. Kindness and service has always been there ! Chapeau to have kept it.

Reception staff is excellent and and always charming and helpful. Carpet need shampooing, and dust on the sideboard Pillows are like bricks Many bath towels are worn out

Very nice hotel perfectly located

Definitely well located when staying in Paris for either business or personal matters. Rooms are typical Accor style - deco, comfort and amenities wise - while on the rather small side of things. Breakfast is basic but ok for a short stay. What was really not so good was the wake-up call at 07:00 on Sunday while I had not ordered it. And what even worst was the cleanliness of the breakfast room with tables and chairs not properly cleaned between two customers. And if this was not enough, the staff was refilling the buffet with pancakes and waffles using their bare hands! Not sure I'll go there again.

very satisfying

Very good experience. The staff are very nice, the breakfast is tasty and rich. The rooms are modern and very clean. The location is wonderful. I will definitely recommend this hotel to friends and colleagues.

Relatively a little bit expensive I feel, but was OK. Nice staff, not very spacious but comfortable room, close to Metro, easy to find any necessary stores (even coin laundry machines are at 5 minutes walking distance)

Few steps away from Arc de Triomphe, Champs Elysees& Galeries Lafayette. There’s also a supermarket nearby! Breakfast could be improved though like freshly baked madeleines similar to Ibis instead of commercially packed ones

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

About a three minute walk to the Arc de Triomphe and 4 to a metro station, yet in a quiet side street, makes this an unusual spot - but one that is handy to know. Good selection of restaurants within similar walking times. Nice sized rooms for such a location which are well-appointed as is usual for Mercure hotels. Well thought out bathroom. Comfortable bed. Decent breakfast albeit pricey for what it is. Only missed receiving an "excellent" rating due to the indifference of most of the staff.

Hotel is decent not big. Location very convenient near public transportation. Rooms are Fair small and not very lit. Breakfast had little choice prefer to have more varieties. Beds need to be more relaxing and pillows better quality.

perfect hotel in the very heart of the city. The hote room was very cosy, very clean, bathroom was clean as well! The bed was pvery comfortable, nice big TV with manu chanels.Friendly stuff at the front desk, speaking english!

I did not get neither points for stay nor invoice. We had room with breakfast reservation what was surprising for stuff. They tried to assure us that we have room only. Finaly we get what we paid for, but it is really annoying to prove your rights after long and tied journay.Of course we did not get room upgrade even with gold card member. After one day we got another room not better than former one. Rooms are very small with basic equipment.

We loved our stay at this hotel. It was a short walk to the train station, the Arc de Triomphe and the Champs Elyssee. Our room was ready upon arrival. The front staff were friendly and answered all questions with a smile. We paid extra for the breakfast and it was delicious. Lots of choices and well stocked daily. The room was just the right size, remember this is Paris. Our room was clean and the bed was very comfortable. My only comment would be to upgrade or replace the fabric in the lobby. It looks dirty and has stains and doesn't represent the hotel at all. We would definitely stay here again. The hotel was priced right and a great value.

Good hotel in a great and central location, near the train station and the arc de triomphe.Staff was very helpful and the front desk employees helped us with directions and plans to explore Paris. Mickaela Clotaire from the front desk was always with a big smile, and helped us with patience and was very nice and professional.