Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 573 reviews

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Description

Hotel extras

  • Bus station for direct travel to Paris Airportis a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais desCongrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Our accommodation(s)

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017 PARIS
France

GPS:48.875976, 2.295988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  573 reviews

Customer review rating 5.0/5

Maria C. Business - Confirmed reviews ALL

Very nice.

Customer review rating 2.0/5

Hassan B. Business - Confirmed reviews ALL

The room and washroom sizes are so small

Customer review rating 4.5/5

Raphael P. Business - Confirmed reviews ALL

The reception staff were very kind and helpful.

Customer review rating 4.5/5

Uri L. Couples - Confirmed reviews ALL

Very pleasant small hotel in the centre of Paris

Customer review rating 2.5/5

Rafael R. Families - Confirmed reviews ALL

Regarding the Mercure Paris Arc de Triomphe Wagram hotel, we liked the facilities and location. It could have been a very satisfactory experience, however, something very unpleasant happened during our stay. In the early morning of May 15th, around 2 am, the fire alarm went off. We woke up very scared by a deafening noise. We went down to the reception in inappropriate clothes, considering we had no idea of ​​the level of emergency. The receptionist only told us that there was no fire and that we could return to the room. We returned to the room, my wife, who is pregnant, was very scared. We had difficulty falling back asleep after the incident, which compromised our next day of sightseeing in the city. We received no explanation of what happened, nor any apology. I did not expect this type of experience at an Accor hotel.

Dear Guest, Thank you for taking time to write a review after your stay at Mercure Arc de Triomphe Wagram. We apologize that the fire alarm rang during the night, but unfortunately this is out of our control as it tourned out that somebody was smoking inside the room. That's why alarms are made for. This incident can of course happen anywhere (no matter the hotel chain) at anytime and for security reasons it is important that the alarm works, even if we understand it's unpleasent. We hope to welcome you back for your next trip to Paris! Best regards, Marianna Cavalcanti - Deputy Manager

Other web-users rate our hotel

  • 236 reviews 9.3/10 Location
  • 262 reviews 5.9/10 Room
  • 240 reviews 8.1/10 Service
  • 169 reviews 3.8/10 Comfort
  • 87 reviews 6.9/10 Breakfast
  • 81 reviews 6.8/10 Cleanliness
  • 33 reviews 4.3/10 Value
  • 20 reviews 5.2/10 Food

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