Mercure Paris Arc de Triomphe Étoile Hotel 4 stars

convenignely located

I stayed here for 4 nights in July 2021 for a business trip. The rooms were clean and tidy with a TV and mini bar.

The hotel is place in a very convenient place to visit Paris. Close to Les Champs Elysee and in the same time with many metro stations available. Nice rooms, I add one in the court side. Very quiet area, I slapped the windows open.

When we landed in Rome feb 24 first thing we found out was the Milan lockdown. We proceeded with our plans but skipped Milan, that means more days in Paris. For 9 days I stayed in hotel mercure etoile & the place gave me a warm welcome. Only thing was this asian guy at the reception he was quite rude when I asked for an extra key because I left mine inside the room. Since my itinerary got scrambled because of the Milan lockdown my companions requested their luggages to be stored in my room while they stay at a different hotel nearby. Asian guy questioned that too. when he found out I was an accor club member he mellowed down. Other than that all went very well when I asked for directions around the city, delivery and pick up of packages and restaurant reservations. Both French men at the reception were exceptionally accommodating. Special mention to the Chinese lady who brought up packages for us and the cleaning lady who did my room since everyday was a mess and plenty of luggage inside. Mercure was our home away from home at the time when things got crazy with all the city lockdown that was happening.

AGREABLE

The reception staff were really welcoming and efficient, the hotel was really clean and room was well appointed and comfortable, and surprisingly quiet, my only complaint was on sunday 1/3/20 you simply run out of any cooked food, and staff even when asked, really did not rush to bring any out. Which was a shame, as everything else was so good

Very small room with an unpractical design, very little amenities and services available. Very noisy environment (Ventilation cannot be stopped, sound system from the club nearby resonates in the entire hotel at night on weekends). Overall, if the location of the hotel in the city is quite convenient and despite the kind helpfulness of the staff, the value delivered for the price charged is extremely low. Not to recommend.

functional. nothing special

The rooms are very comfortable and equipped well as I expect from a Mercure. The location is excellent which is why I booked here. As a regular Accor customer I know the facilities I expect when I book each different Accor brand. The out of room facilities here are little more Ibis than they are Mercure I shall have to be a little more careful selecting in future.

6 night city stay

Nice, clean room. I enjoyed the stay at Hôtel Mercure Paris Arc de Triomphe Étoile.

Basic hotel with not enough facilities, but a great location.

It is a short night and early wake up kind of stay. Anyhow, good service and room quality

Nothing to highlight. Late checkout was asked but it was not ceded. My platinum card from accor was not considered to receive this late checkout. Location is good and breakfast is ok. Only should enhance the services.

Recently refurbished, very comfortable rooms. Complimentary toiletries, robes & slippers are a nice touch. The hotel is located 2 minutes from Ternes Metro Station & 5 minutes from the Arc de Triomphe. Have stayed here several times and will definitely go back.