Mercure Paris Arc de Triomphe Étoile Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 639 reviews

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Mercure Paris Arc de Triomphe Étoile Hotel - Image 1
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Mercure Paris Arc de Triomphe Étoile Hotel - Image 3
Mercure Paris Arc de Triomphe Étoile Hotel - Image 4
27 avenue des Ternes, 75017 PARIS, France

Description

Hotel extras

  • 547 yards from the Arc de Triomphe. Direct access to La Défense

  • Special remote working offer available in our office rooms

  • Free WIFI throughout the hotel

  • Champs-Élysées and Palais des Congrès are nearby

  • Room service available

Our accommodation(s)

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Hotel location

Mercure Paris Arc de Triomphe Étoile Hotel

27 avenue des Ternes
75017 PARIS
France

GPS:48.878381, 2.295069

Telephone
Fax +33 1 47 63 77 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious buffet breakfast and a wide selection of food and beverages. If you prefer, order breakfast in your room or opt for the Express & Co set menu. If you are leaving before 6:30 am, enjoy our Early Bird breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  639 reviews

TripAdvisor Rating  4.0/5  840 reviews

Strange room

Customer review rating 2.5/5

Sl Friends - Confirmed reviews ALL

I got a room where there is no separation between toilets, bed and bathroom. Fortunately I was alone. It could very embarrassing. Hotel should communicate when offering this kind of room. Rest of stay was good as usual.

Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Arc de Triomphe Étoile. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. En effet nos chambres Classic & Supérieure single ne disposent pas de toilettes séparés. Nous vous invitons lors d'un prochain séjour à opter pour une de nos chambre Supérieure double ou Privilège afin de disposer de plus de confort. Au plaisir de vous revoir prochainement dans nos hôtel du Groupe Accor, nous vous souhaitons une bonne soirée. Julien Barbas - Chef de réception / Front Office Manager

Super

Customer review rating 5.0/5

R. Couples - Confirmed reviews ALL

Gentillesse du personnel

Felt at home as usual.

Customer review rating 5.0/5

Douphet Y. Business - Confirmed reviews ALL

Great manager, going the extra mile for her customers. Dedicated team.

Monsieur Y. bonjour, Merci pour votre commentaire fort sympathique, vos commentaires vont droit au coeur. Et notre équipe vous en remercie. Nous sommes impatient de vous revoir lors d'un prochain séjour sur Paris. Chaleureusement- Julien Barbas - Chef de réception / Front Office Manager

Customer review rating 5.0/5

Bettina E. Business - Confirmed reviews ALL

Wonderful staff as always

Madame E. bonjour, Nous espérons que vous avez fait bon retour. Nous tenions mon équipe et moi même à vous remercier pour votre commentaire suite à vos séjours effectués sur notre établissement. Avec grand plaisir de vous accueillir à nouveau lors d'un prochain évènement sur Paris. Prenez soin de vous. Bien cordialement, Julien Barbas - Chef de réception / Front Office Manager

Great location, moder, with friendly staff

Customer review rating 4.0/5

Christine K. Couples - Confirmed reviews ALL

Such a nice retreat from the hustle and bustle of Paris. The room was clean and quiet. We had everything we needed!

Dear Christine Ann K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

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Other web-users rate our hotel

  • 138 reviews 9.5/10 Location
  • 193 reviews 7.7/10 Room
  • 221 reviews 9.2/10 Service
  • 106 reviews 9.5/10 Breakfast
  • 87 reviews 7.9/10 Cleanliness
  • 37 reviews 3/10 Value
  • 28 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.