Mercure Paris Arc de Triomphe Étoile Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 693 reviews

Mercure Paris Arc de Triomphe Étoile Hotel - Image 1
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Description

Hotel extras

  • 547 yards from the Arc de Triomphe. Direct access to La Défense

  • Special remote working offer available in our office rooms

  • Free WIFI throughout the hotel

  • Champs-Élysées and Palais des Congrès are nearby

  • Room service available

Our accommodation(s)

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Hotel location

Mercure Paris Arc de Triomphe Étoile Hotel

27 avenue des Ternes
75017 PARIS
France

GPS:48.878381, 2.295069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Non contractual photo

Start the day with a delicious buffet breakfast and a wide selection of food and beverages. If you prefer, order breakfast in your room or opt for the Express & Co set menu. If you are leaving before 6:30 am, enjoy our Early Bird breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  693 reviews

TripAdvisor Rating  4.0/5  840 reviews

Great stay

Customer review rating 4.0/5

Nasser Business - Confirmed reviews ALL

I had an exceptional stay . From the moment I arrived, the staff was incredibly welcoming and attentive. The room was well-appointed with all the amenities one could need. and the housekeeping staff did an excellent job keeping everything in perfect order. The hotel's location was ideal for both business and leisure travel. I highly recommend it to anyone looking for a wonderful place to stay.

Dear Nasser A., We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

GOOD LOCATION - QUIETE

Customer review rating 4.5/5

Jono Solo - Confirmed reviews ALL

STAFF VERY HELPFUL - GOOD BUFFET BREAKFAST

Dear John O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Excellent spot in Paris

Customer review rating 5.0/5

Douphet Y. Business - Confirmed reviews ALL

As usual I felt at home from home.

Dear Douphet Y., We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and see you soon. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Very overrated

Customer review rating 0.5/5

June Solo - Confirmed reviews ALL

The maid intrude to my room without knocking the door. The photo of your hotel in google is not your building. The quote you posted in front of hotel is pretty much cheaper than the price you quote online.

Dear Chompoonut C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Étoile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Fantastic location just off the Arc de Triomphe

Customer review rating 5.0/5

Rossini Families - Confirmed reviews ALL

Easy check in and check out, great area off the lobby to sit with a drink and food after a long day sightseeing. Well equipped room with USB sockets at the side of the bed, plenty of power sockets around the room. Little closed off balcony with opening windows overlooking Avenue de Terne.

Dear Karen R., We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

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Other web-users rate our hotel

  • 151 reviews 9.2/10 Location
  • 201 reviews 7.5/10 Room
  • 231 reviews 8.6/10 Service
  • 109 reviews 9/10 Breakfast
  • 95 reviews 7.4/10 Cleanliness
  • 37 reviews 3/10 Value
  • 32 reviews 4.3/10 Amenities

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