Mercure Paris Arc de Triomphe Étoile Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 634 reviews

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Mercure Paris Arc de Triomphe Étoile Hotel - Image 1
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Mercure Paris Arc de Triomphe Étoile Hotel - Image 3
Mercure Paris Arc de Triomphe Étoile Hotel - Image 4
27 avenue des Ternes, 75017 PARIS, France

Description

Hotel extras

  • 547 yards from the Arc de Triomphe. Direct access to La Défense

  • Special remote working offer available in our office rooms

  • Free WIFI throughout the hotel

  • Champs-Élysées and Palais des Congrès are nearby

  • Room service available

Our accommodation(s)

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Hotel location

Mercure Paris Arc de Triomphe Étoile Hotel

27 avenue des Ternes
75017 PARIS
France

GPS:48.878381, 2.295069

Telephone
Fax +33 1 47 63 77 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious buffet breakfast and a wide selection of food and beverages. If you prefer, order breakfast in your room or opt for the Express & Co set menu. If you are leaving before 6:30 am, enjoy our Early Bird breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  634 reviews

TripAdvisor Rating  4.0/5  842 reviews

Good stay

Customer review rating 4.0/5

Simo Business - Confirmed reviews ALL

Staff very friendly Appreciate the fact that they found me a room for early check in as early as possible

Dear Mohammed B., We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Over rated hotel not good experience

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Over priced and over rated, staff at reception was unaccomodative, not welcoming. Staff overall not freindly. Experience does not reflects 4 star hotel rating

Dear Sanjeev S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Étoile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. That is why it is important to not hesitate to come and talk at reception during stay if you need any assistance concerning breakfast we could have arranged something more for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Good location for restaurants and outdoor markets. Also the French atmosphere.

Customer review rating 5.0/5

Kenneth D. G. Couples - Confirmed reviews ALL

Very helpful people at the front desk. Clean hotel.

Dear Kenneth D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Nice accommodation Conveniently Located

Customer review rating 4.0/5

Wg R. Business - Confirmed reviews ALL

Hotel is situated close to sights and cafes. Room was clean - but quite small and not well organized. Almost no counter space made getting ready quite difficult. Staff was professional.

Dear Deanna Celeste C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Barbas - Chef de réception / Front Office Manager

Strange room

Customer review rating 2.5/5

Sl Friends - Confirmed reviews ALL

I got a room where there is no separation between toilets, bed and bathroom. Fortunately I was alone. It could very embarrassing. Hotel should communicate when offering this kind of room. Rest of stay was good as usual.

Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Arc de Triomphe Étoile. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. En effet nos chambres Classic & Supérieure single ne disposent pas de toilettes séparés. Nous vous invitons lors d'un prochain séjour à opter pour une de nos chambre Supérieure double ou Privilège afin de disposer de plus de confort. Au plaisir de vous revoir prochainement dans nos hôtel du Groupe Accor, nous vous souhaitons une bonne soirée. Julien Barbas - Chef de réception / Front Office Manager

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Other web-users rate our hotel

  • 140 reviews 9.5/10 Location
  • 186 reviews 7.7/10 Room
  • 227 reviews 9.1/10 Service
  • 105 reviews 9.5/10 Breakfast
  • 88 reviews 7.9/10 Cleanliness
  • 36 reviews 3.2/10 Value
  • 30 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.