Wery good location, didn’t hear any noise from the outside. Clean rooms

A short travel to Paris to take part to the SITL. Kind reception, good location, very quiet room, wide range of products on the breakfast. Everything was right as usual. One of my best choice in Paris.

Excellent hotel with very helpful front desk staff that take care of every request The breakfast also is excellent The look of the croissants is not perfect but the taste and quality is excellent

as usual very good experience

Well located hotel with easy travel accessibility

Service was ok, all employees very friendly. Breakfast was very poor, almost no selection. For a 4-star rated hotel, I expect definitely a better equipment, fittings, facilities etc.

Noisy (street) Rooms aged Breakfast without quality - how can you imagine such a bread in France ?!

Great stay

Service is Terrible . They refuse to help with luggage , they barley provided me with a mask when I lost mine . This is not a service I expect from a 4 start hotel . Only 1 person at reception!!! Room wasn’t cleaned properly at all . I was totally disappointed from the level of cleaning and arranging the bed . This will b my last stay there

When I arrived I lost my phone and the receptionist Laurent was extremely helpful to recover it from a taxi helping me. Very friendly and professional.

Muriel the Manager was flawless, always smiling and accomodating, We were a Family of 4, and was greeted both by the receptionist and Manager. They found solutions to keep us together, despite the difficulty in finding available rooms. In times like this, despite of COVID breakfast was well prepared, Highly professional. Thanks Muriel

Nothing to highlight. Late checkout was asked but it was not ceded. My platinum card from accor was not considered to receive this late checkout. Location is good and breakfast is ok. Only should enhance the services.

Recently refurbished, very comfortable rooms. Complimentary toiletries, robes & slippers are a nice touch. The hotel is located 2 minutes from Ternes Metro Station & 5 minutes from the Arc de Triomphe. Have stayed here several times and will definitely go back.

When arriving at the hotel we were greeted by a male receptionist behind a free standing desk with a computer of top Open Plan I guess would be the terminology. This immediately gave a very cold impression especially as the receptionist was far from pleased to see us. Later that day we decided to have our "welcome drink" and we were only offered soft drinks from the fridge close to the Receptionists free standing desk. It was only after confronting him with where is the bar that serves alcoholic drinks that he took down a small flight of stairs to where the Wine was kept but it was as if we had to drag the service out of him. It is much nicer to be served by a pro-active person not some one who acted as though his incentive package depended on him serving the least wine.

Exceptionally friendly personnel, from the check in receptionists to the chamber maid!! While I waited for my room to be ready, they even offered me a cup of coffee.Room on the 8th floor came with a balcony which unfortunately was of no use given the cold and rainyweather. Room was clean and bright and had both a Nespresso machine plus an electric kettle. Very adequate lighting in the room.The minus points: (1) Room door opens right smack into the bathroom which has no door. Had to consciously make sure the main door was bolted and had the do not disturb sign on in case the chamber maid came in unexpectedly (which she did).(2) As with most hotels, they encourage you to reuse your towels but they do not provide any hooks or hangers for you to hang them up.(3) Elevator service very slow. In summary, I would definitely return to this hotel with great pleasure. The location is outstanding and the metro, bus and taxi services are just a few steps away.