ibis Toulouse Gare Matabiau 3 stars

Customer review rating (ALL Rating) 4.5/5 1,053 reviews

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Description

Hotel extras

  • Hotel in the city center opposite the SNCF train station and bus station

  • Gare Matabiau paid public parking 50 yards

  • Web corner and free WIFI throughout the hotel

  • 24-hour reception, bar and snacks

  • Half-board booking option with our Victoria restaurant

Our accommodation(s)

Hotel location

ibis Toulouse Gare Matabiau

14 Boulevard Bonrepos
31000 TOULOUSE
France

GPS:43.611261, 1.452287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE VICTORIA

French cuisine - regional dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,053 reviews

Customer review rating 1.5/5

Andrew M. Families - Confirmed reviews ALL

Neither Heat nor AC worked. One 1/2 roll of Toilet paper, carpet was covered with stains and hundreds of bare spots. I walked on it with white socks and they turned gray. Most of the staff were quite cordial.

Dear Guest, I sincerely apologize for the unacceptable issues during your stay, including the non-functional heating/AC, insufficient toilet paper, and the severely stained, dirty carpet. These failures are far below our standards. We are taking your feedback very seriously and have immediately alerted our maintenance and housekeeping teams for urgent correction. We deeply regret your negative experience. Sincerely, Mélanie / Ibis Toulouse Gare Matabiau

Customer review rating 4.0/5

Don C. Couples - Confirmed reviews ALL

Great check in Arron was professional, friendly and very accommodating

Customer review rating 4.5/5

Florent B. L. Solo - Confirmed reviews ALL

Staff at the hotel were very friendly, the room was very clean

Customer review rating 2.0/5

Yannick B. Business - Confirmed reviews ALL

I was quite disappointed to be assigned a first-floor room near the stairwell, as it was very noisy due to its proximity to the reception. Additionally, the shower water was cold.

Customer review rating 5.0/5

Christine J. Solo - Confirmed reviews ALL

I was given a great room overlooking beautiful Matabiau station on the last floor, with double windows. I loved it. Thank you to the team.

Other web-users rate our hotel

  • 498 reviews 9.5/10 Location
  • 579 reviews 6.3/10 Room
  • 506 reviews 8.9/10 Service
  • 249 reviews 8.3/10 Breakfast
  • 202 reviews 5.5/10 Cleanliness

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