ibis Toulouse Gare Matabiau 3 stars

Customer review rating (ALL Rating) 4.5/5 1,069 reviews

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Description

Hotel extras

  • Hotel in the city center opposite the SNCF train station and bus station

  • Gare Matabiau paid public parking 50 yards

  • Web corner and free WIFI throughout the hotel

  • 24-hour reception, bar and snacks

  • Half-board booking option with our Victoria restaurant

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Toulouse Gare Matabiau

14 Boulevard Bonrepos
31000 TOULOUSE
France

GPS:43.611261, 1.452287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE VICTORIA

French cuisine - regional dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,069 reviews

Customer review rating 5.0/5

Jana S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Niry A. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that our staff was very nice and accommodating, especially with your late check-in time. We understand that travel plans can sometimes lead to late arrivals, and we always strive to make this process as smooth and comfortable as possible for our guests. Your kind words are a great encouragement to our team. We hope to have the pleasure of welcoming you back soon for another pleasant stay. Sincerely, The Hotel Management

Customer review rating 4.5/5

Sarah N. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Richard W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We are pleased to hear you found your room clean and comfortable. We appreciate your suggestions regarding in-room facilities. Please be advised that we do have rooms equipped with kettles for your convenience. Kindly request one for your next reservation, and we will be happy to accommodate. We have also noted your comments on the laundry service and breakfast, and we are continuously working to enhance our offerings. We look forward to welcoming you back soon for an even better experience. Sincerely, Mélanie/ Ibis Toulouse Gare Matabiau

Customer review rating 1.5/5

Andrew M. Families - Confirmed reviews ALL

Dear Guest, I sincerely apologize for the unacceptable issues during your stay, including the non-functional heating/AC, insufficient toilet paper, and the severely stained, dirty carpet. These failures are far below our standards. We are taking your feedback very seriously and have immediately alerted our maintenance and housekeeping teams for urgent correction. We deeply regret your negative experience. Sincerely, Mélanie / Ibis Toulouse Gare Matabiau

Other web-users rate our hotel

  • 496 reviews 9.5/10 Location
  • 579 reviews 6.4/10 Room
  • 521 reviews 8.9/10 Service
  • 238 reviews 8.1/10 Breakfast
  • 200 reviews 5.8/10 Cleanliness

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