ibis Toulouse Gare Matabiau 3 stars

Customer review rating (ALL Rating) 4.5/5 1,036 reviews

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ibis Toulouse Gare Matabiau - Image 1
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14 Boulevard Bonrepos, 31000 TOULOUSE, France

Description

Hotel extras

  • Hotel in the city center opposite the SNCF train station and bus station

  • Gare Matabiau paid public parking 50 yards

  • Web corner and free WIFI throughout the hotel

  • 24-hour reception, bar and snacks

  • Half-board booking option with our Victoria restaurant

Our accommodation(s)

Hotel location

ibis Toulouse Gare Matabiau

14 Boulevard Bonrepos
31000 TOULOUSE
France

GPS:43.611261, 1.452287

Telephone
Fax +33 5 61 99 21 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE VICTORIA

French cuisine - regional dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,036 reviews

TripAdvisor Rating  4.0/5  797 reviews

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

The staff was helpful, however, the rooms were sub-standard especially the carpet in both rooms we stayed were so dirty.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mélanie Médous

Very good Ibis

TripAdvisor rating 5.0/5

Escape05367007589 Business - TripAdvisor review

It was the very good Ibis in front of the main railway station.The room I have (double) is very clean, very spacious (although I am not sure all rooms have the same size). It has a proper desk, good bed, in good location easy access to the station. You can check in 12.00 at Ibis and for me it is a big plus.I have nothing to complain this time.

Well located

Customer review rating 5.0/5

Jr Couples - Confirmed reviews ALL

Desk staff was very friendly and helpful. Room was clean and comfortable. There is a modern laundry within walking distance.

Dear JOAN R., We very much appreciate your comments regarding your stay at the ibis Toulouse Gare Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Médous

Convenient location

Customer review rating 4.5/5

Robert P. Solo - Confirmed reviews ALL

I loved the location just opposite the entrance to Matabiau station with friendly and helpful staff

Well located

Customer review rating 2.5/5

Heidi Solo - Confirmed reviews ALL

There some kind of renovation going on during my stay. After travelling a long day I was really tired and wanted to get a good sleep around 21.00. That was impossible as the men were still working and all that noice disturbed my stay. The men started their work early in the morning too so for those reasons my stay was not very pleasent one.

Dear Heidi B., Thank you for taking the time to tell us about your experience at the ibis Toulouse Gare Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélanie M.

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Other web-users rate our hotel

  • 572 reviews 9.6/10 Location
  • 639 reviews 6.3/10 Room
  • 589 reviews 9.2/10 Service
  • 10 reviews 8.3/10 WiFi
  • 289 reviews 8.2/10 Breakfast
  • 231 reviews 6.2/10 Cleanliness
  • 84 reviews 3.9/10 Vibe
  • 79 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.