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Mercure Gold Hotel Al Mina Road Dubai 4 stars

Customer review rating 4.2/5 2,791 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Gold Hotel Al Mina Road Dubai
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Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai
P O Box 66431
BUR DUBAI
66431
dubai
united arab emirates

Tel: +97143019888

Fax: (+971)4/3459994

Check-in from 14h00

Check out up to 12h00

  • DUBAI LOCAL BUS :  AL MINA ROAD

  • By plane

    DUBAI INTL AIRPORT At 12km / 7.46 miles

  • By train

    DWTC METRO STATION At 2km / 1.24 miles

GPS :25.242944, 55.275497

Our accommodation(s)

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk. Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

Standard Room with 1 single bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 double bed

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Room with 1 Double Bed + 1 Sofa cum Double bed

  • Max. number of persons: 4
  • Area: From 38 m² / 409 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with 1 double bed

Accessible room
  • Max. number of persons: 6
  • Area: From 55 m² / 592 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

SENSES

Type of cuisine: International

Open 24/7, Senses is our all day dining venue featuring an international a la carte menu. Breakfast served from 6:30 am to 10:30 am and until 11:00am on Fridays and Saturdays.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Headlines

Type of cuisine: Thematic cuisine

Experience traditional Indian recipes with favorite Kebabs and Curries. Open every day from 7pm to 11pm.

Dinner

18:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Temptation Terrace Lounge

Type of cuisine: Indian

Temptations Bistro & Terrace is located on the 6th floor of Mercure Gold Hotel, in between old and new Dubai. This is the rooftop to visit if you want to enjoy tasty Indian food, shisha along with cool views of the Dubai skyline.

THE LIQUID LOUNGE

Non contractual photo

Let us entertain you with live music and live football on the screens, pool table and dart board. Don't miss the Happy Hour and daily specials. Open every day from 6pm to 3am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,791 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,436 reviews

Became my home

Customer review rating 4.2/5

Steven E. Couples - 14/11/2020 Confirmed reviews ALL

This hotel really became my hotel, for the last month at least I'm stay twice a week. The best thing about this hotel is the staff they are so helpful and so lovely. I will try to remember their name (sorry of I forgot any name) From the Front office to be honest the whole team are so amazing like Angelica, Ahmed, Dilki, Sapana, and from HK my favourite Jay I tried to remember all names but to be honest the whole team they deserve the shout out. Thanks to the whole team for the friendly and amazing service.

Dear Mr. Steven E., Thank you for choosing Mercure Gold Hotel for your return stays with us. We are glad to note that our team members have been instrumental during your memorable sojourn with us especially Angelica, Ahmed, Dilki and Sapna from the Front Office and Jay from the Housekeeping department for their unconditional guest passion and spontaneity in serving our guests. Your positive comments reassure us that on this occasion we have achieved our goal that of creating an ultimate hospitality experience for our valued guests. Rest assured that the team will be conveyed your recognition. We wish you a continued pleasant stay with us and we remain at your entire disposal for any assistance you may require. Sincerely, Chris Fourment General Manager

Excellent services

Customer review rating 4.2/5

Azhar Business - 11/11/2020 Confirmed reviews ALL

I stayed with my friend and service provides was excellent and property was clean and good.

Dear Azhar B. Muhammad B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. I am very grateful that you gave us a high rating. We are delighted to hear that our team made you feel at home and you enjoy your stay with us. We sincerely appreciate your positive reviews for all particular department. Your praising comments have been shared to them, so that they are aware of their contribution in continuously improving the quality of our services to meet the guest satisfaction. The whole team of Mercure Gold Hotel is truly honored to have had you staying with us and we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

Awesome Stay

Customer review rating 4.2/5

Mazhar K. Couples - 08/11/2020 Confirmed reviews ALL

I really enjoyed my recent stay here and would love to book again very soon. All the staff members were so professional and helpful, special thanks to Ms Angelica, she was so polite and supportive. However, I requested for the Tea Coffee Sugar to replenish and waited almost 1 hour and no one responded to my request, which made me lil disappointed. rest of the things as I said was so good. Spacious bathroom, rooms are clean and comfortable, location was good. I will definitely want to stay again. Good Job All the staff members....!!!!

Dear Mr. Mohd Mazhar K., Thank you for choosing to stay at the Mercure Gold Hotel and for this excellent review. We are truly pleased to read that you enjoyed your stay and we will have a real pleasure to share your appreciation to the entire team and especially Angelica for their high level of service and attentiveness throughout your stay. While we appreciate your positive comments about your experience, we are sorry that you expressed dissatisfaction with the delay of tea coffee and sugar replenishment. I have shared your feedback with the concern department head to investigate on the source and ensure that same would not be repeated. We hope to earn back your patronage and be able to welcome you again for an enhanced experience in a very near future. Sincerely, Chris Fourment General Manager

Good location with a pleasant stay

Customer review rating 4.2/5

Anonymous Business - 07/11/2020 Confirmed reviews ALL

Good

Dear Noushad M., We are pleased to hear that your stay was a pleasant one and you appreciate our hotel's convenient location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your review, and we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

It was good

Customer review rating 4.2/5

Ameen A. Solo - 05/11/2020 Confirmed reviews ALL

I am satisfied my days with mercure hotel

Dear Mr. Ameen Aslam K., We very much appreciate your reviews regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your stay and we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

nice hotel

Customer review rating 4.2/5

Ahmed Business - 04/11/2020 Confirmed reviews ALL

this is my second stay in Mercure Gold Hotel Al Mina Road. for the second time, my stay was satisfactory. check in was excellent and as a Accor Gold member I got a room upgrade and a complimentary drinks. they served me at the room with a complimentary plate of Arabic sweets. room service is ok. still the service has to be enhanced. I asked for a bottle of wine and for the second time they guy brought the bottle without the opener so he had to come back again to open the bottle. check out was very smooth and easy. All safe measure are there but again the room was not very lean and you can find hand marks on the desk and tables. room wifi is free, easy to connect to and the speed is very good. amenity kits are perfect and everything is provided in the toilet . still didn't try food or drinks in the ground floor outlets but for sure will do the coming time.

Dear Mr. Ahmed A., We dearly appreciate your return stay and thank you for sparing time to provide us with your valuable feedback. We are sincerely delighted to read that your stay was satisfactory. We appreciate your constructive feedback regarding the service and the cleanliness as a source of improvement and ensure that the same would not be repeated. I will also share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

Excellent hotel and staff

TripAdvisor rating 4.0/5

Excursion596181 04/11/2020 TripAdvisor review

All your staff are excellent especially Rizebelle, Joyce, Angelica and the filipino guy cleaning the 3rd floor room (don't know his name but he's 26). Very generous, courteous and helpful, the ladies at reception are a delight to talk to and deal with. I'm sure I'm not the only one praising them.

Dear Excursion596181, We would like to thank you for having stayed with us and sparing time to provide us with your valuable feedback on your overall experience at Mercure Gold Hotel. We are glad to hear that you were satisfied with our services. We cherish your recognition for our team members as a contributor to your satisfaction, your positive feedback will be conveyed to the entire team in particular to Rizzabelle, Joyce and Angelica for their unconditional guest passion towards our valued guests. Your compliments are truly our greatest source of encouragement. We hope to have the privilege to welcome you back in the near future. Sincerely, Chris Fourment General Manager

I m allways happy with this stuf

Customer review rating 4.2/5

Imtiyaz A. Couples - 01/11/2020 Confirmed reviews ALL

To be honest we heve all friend and we wil like to stay at mercur we fill like this is not hotel like this is our house and stuf is feb wen ever we need any service in secod they provide I m fully happy with this thanks

Dear Mr. Imtiyaz Umarji a., We very much appreciate your wonderful comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback towards your stay and we hope to have the privilege to welcome you back in the near future. Sincerely, Chris Fourment General Manager
Customer review rating 4.2/5

Anonymous Solo - 28/10/2020 Confirmed reviews ALL

nice and comfy

Dear Mr. Leugim Jonard D., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

Good stay

Customer review rating 4.2/5

M.s Business - 22/10/2020 Confirmed reviews ALL

It was shot stay but good

Dear Mr. Mohamed Saber Ismail Ismail E., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to have the privilege to welcome you back in the near future. Sincerely, Chris Fourment General Manager

Good

Customer review rating 4.2/5

Tayyabshah Couples - 19/10/2020 Confirmed reviews ALL

Very good All im happy to stay

Dear Mr. Tayyab Shah, Thank you, It is with a certain pride to receive your kind feedback. We are delighted to hear that you were happy with your stay. We shall certainly share your comments with the team and I am sure it will motivate them to further strive for excellence. We hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

Great staff

Customer review rating 4.2/5

Greg Couples - 19/10/2020 Confirmed reviews ALL

I had fantastic time at your hotel. Thank you for all of your staff for care and attention.

Dear Mr. Grzegorz O., First and foremost we would like to thank you for the praising review you shared following your stay at the Mercure Gold Hotel and we are sincerely delighted to read that we were able to match your expectations. Thank you for your lovely comments to our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Appreciation such as yours increases our motivation to achieve the expectations that guests have of us. It is our pleasure to have had you with us and we hope to have the privilege to welcome you back in a near future. Sincerely, Chris Fourment General Manager

was amazing

Customer review rating 4.2/5

Michelle Couples - 18/10/2020 Confirmed reviews ALL

awesome service

Dear Ms. Michelle D., We very much appreciate your comments and it was delighted to receive positive feedback regarding your stay at the Mercure Gold Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is our pleasure to have had you with us and we look forward to welcoming you back in the near future. Sincerely, Chris Fourment General Manager

Fijn verblijf

Customer review rating 4.2/5

Albert Business - 16/10/2020 Confirmed reviews ALL

Miss Diki and miss Remabella are doing a perfect job at the reception.

Dear Mr. Jozef Albert G., We very much appreciate your lovely comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Dilki and Rizzabelle. I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the privilege to welcome you back in the near future. Sincerely, Chris Fourment General Manager

Amazing stay

Customer review rating 4.2/5

Steven E. Couples - 13/10/2020 Confirmed reviews ALL

I really enjoyed the stay this time, I choose to spend my special day (birthday) and I don't regret it. Special thanks the the receptionist who checked me in ( unfortunately I forgot her name) thanks for the nice amenity and for you amazing service.

Dear Mr. Steven E., We are thrilled that you have enjoyed your stay and thank you for your return stays with us. We will certainly relay your praising comments and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again for more amazing and memorable experiences. Sincerely, Chris Fourment General Manager

Nice stay

Customer review rating 4.2/5

Putu D. P. A. Couples - 12/10/2020 Confirmed reviews ALL

A quick gateway.. friendly and helpful staff, good location. Will be back next time

Dear Ms. Putu Dian Pratiwi A., Thank you for your positive feedback following your stay at the Mercure Gold Hotel. I will share your comments with our team especially Rizzabelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Chris Fourment General Manager

Excellent service

Customer review rating 4.2/5

Jamal A. Solo - 10/10/2020 Confirmed reviews ALL

The hotel is very friendly, staff are helpful, rooms are clean and good size.

Dear Mr. Jamal A., We would like to thank you for having stayed with us and sparing time to provide us with your valuable comments on your overall experience at Mercure Gold Hotel. We are glad to hear that you were generally satisfied with your stay. We cherish your recognition for our team members as a special contributor to your satisfaction, your positive feedback will be conveyed to Rizzabelle, Joyce and Angelica for their unconditional guest passion towards our valued guests. Once again, thank you for such a nice review and we look forward to welcoming you again in the near future. Sincerely, Chris Fourment General Manager
Customer review rating 4.2/5

Abdulrazak A. Business - 07/10/2020 Confirmed reviews ALL

The hotel smiles bad, room is very humid and my coworker get bitten by insect

Dear Mr. Abdulrazak Abdullah Elmi A., Thank you for sharing your experience; It is very unfortunate to read that your stay at Mercure Gold Hotel did not match with your expectations. Please accept our sincerest apologies regarding your room condition; your feedback has been shared with the relevant department head in order to investigate and action accordingly. And we also very much appreciate your concern regarding the room furniture and lighting condition in the room. We are sorry these have not been to your liking. We take your constructive comments on board as a source of improvement and we hope that you will give us a second chance to welcome you again and serve you better. Sincerely, Chris Fourment General Manager
Customer review rating 4.2/5

Younis A. Friends - 02/10/2020 Confirmed reviews ALL

Had a couple of issues but overall the place is fine, been going to that hotel for a while now

Dear Mr. Younis A., Thank you for your comments and provided us yesterday over the phone to one of our team member with further detail of the experience you have encountered during your stay with Mercure Gold Hotel and I regret that we were not able to match your expectations this time around. Please accept our sincerest apologies for such unfortunate incident and this has been duly addressed to the relevant department head to investigate on the source and ensure that the same would not be repeated. We appreciate sharing your feedback with us and hope you will give us the opportunity to better serve you again in the near future. Sincerely, Chris Fourment General Manager

Thank you

Customer review rating 4.2/5

Yunes A. Business - 01/10/2020 Confirmed reviews ALL

It’s was very good residence good service Staff is friendly I don’t remember All staffs names but really I won’t to send special thanks to Ms Sipna and Mr. Ahmed

Dear Mr. Yunes A., Thank you for choosing Mercure Gold Hotel and your return stay with us. We very much appreciate for your generous rating you have provided on the overall experience of your stay. We will share your kind comments about our hotel in general as well as our staffs particularly Sapna and Ahmed to the entire team. Comments like yours are absolutely uplifting for our team to read. We also appreciate your comments for improvement regarding the room, and we apologise if the room size did not meet your expectations. It is our pleasure to have had with us and we hope to have the privilege to welcome you back again in the near future. Sincerely, Chris Fourment General Manager

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