Mercure Gold Hotel Al Mina Road Dubai 4 stars

Customer review rating (ALL Rating) 4.1/5 45 reviews

Best price
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Mercure Gold Hotel Al Mina Road Dubai - Image 1
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Mercure Gold Hotel Al Mina Road Dubai - Image 3
Mercure Gold Hotel Al Mina Road Dubai - Image 4
Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI, 66431 DUBAI, United Arab Emirates

Description

Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI
66431 DUBAI
United Arab Emirates

GPS:25.242944, 55.275497

Telephone
Fax +971 4 345 9994

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  45 reviews

TripAdvisor Rating  4.5/5  2,528 reviews

Certificate of excellence 2024

Raju you are very nice person

TripAdvisor rating 5.0/5

ASHISKN TripAdvisor review

Hi Iam Ram Kumar came with my father We have been in this hotels for 3 days every thing is fantastic and housekeeping was fantastic too.MrRaju from housekeeping deserve a special mention as he was nice & professional.he cleaned my room every day. The clenesess was spotless every thing is fantastic room no 240 Very good job team

Dear Mr. Ram, Thank you for choosing Mercure Gold Hotel for your stay and for sharing such a wonderful review! We are delighted to hear that your experience was fantastic and that our housekeeping team, especially Raju, made your stay even more enjoyable. Your kind words about his professionalism and attention to cleanliness are truly appreciated and will be shared with him and the team. It's great to know that every aspect of your stay met your expectations. We look forward to welcoming you and your father back for another memorable visit. Best regards, Chris Fourment General Manager

Proactive Crew

TripAdvisor rating 4.0/5

Senen R TripAdvisor review

Your crew (Goldie/Norhima/Angelo) are all proactive and courteous in finding ways to adjust food preference. Basically there should be more Asian food option for Asian guest. Your hotel must have more crew like them to find solution to guest concern.

Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that Goldie, Norhima and Angelo made such a positive impression with their proactive and courteous service. Our team is dedicated to ensuring our guests feel heard and accommodated. Your suggestion about adding more Asian food options is greatly appreciated. We value guest input as it helps us enhance and cater to a wider range of preferences. Rest assured, your feedback has been shared with our culinary team for consideration. We hope to welcome you back soon for an even more enjoyable experience. Best regards, Chris Fourment General Manager

Housekeeping service is good

TripAdvisor rating 4.0/5

Resort43714455685 TripAdvisor review

House keeping department is supportive specially Mr. Dilip ji is verycooperative & Rooms are clean , awsome stay, location is prime & tourist places are nearby , hotel is nerby airport too so its very convinient to reach there , must try place.

Dear Valued Guest, Thank you for your positive review and for highlighting the exceptional housekeeping service, especially Dilip's cooperative and supportive attitude. We're delighted to know you enjoyed the cleanliness of our rooms and found the location convenient, with its proximity to tourist attractions and the airport. We truly appreciate your kind recommendation and look forward to welcoming you back for another awesome stay! Best regards, Chris Fourment General Manager

Good experience overall

TripAdvisor rating 4.0/5

Midone Couples - TripAdvisor review

Good experience overall, the check-in at the arrival is not really fast. The rooms are large and spacious, even if it was a standard one, so very good and it’s equipped with what is needed, The room service is good and Shanjay is a very good room keeper.

Dear Valued Guest, Thank you for sharing your feedback! We are pleased to hear that you had a good experience overall and appreciated the spacious rooms and quality room service. It’s wonderful to know that Sanjay’s efforts stood out during your stay; we’ll be sure to recognize him for his dedication. We look forward to welcoming you back for an even better experience! Best regards, Chris Fourment General Manager

Great , Raju from housekeeping department was great and friendly !

TripAdvisor rating 5.0/5

_N1286XF Business - TripAdvisor review

Everything is good , Raju from housekeeping department was very friendly and do his job so perfect! I was so satisfied and surprised from all friendly staff , the room was comfortable, meal is taste , gym and swimming pool on the roof !!!! ))) …

Dear Guest, Thank you for sharing your wonderful experience with us! We are thrilled to know that Raju from our housekeeping team left such a positive impression and we appreciate your kind words about his friendly and meticulous service. It’s always a pleasure to hear that our facilities, from the comfortable rooms to the rooftop amenities, added to your satisfaction. We look forward to welcoming you back soon for another enjoyable stay! Best regards, Chris Fourment General Manager

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Other web-users rate our hotel

  • 499 reviews 7.7/10 Location
  • 865 reviews 6/10 Room
  • 1,206 reviews 9.1/10 Service
  • 8 reviews 10/10 WiFi
  • 440 reviews 4.7/10 Cleanliness
  • 382 reviews 5.1/10 Comfort
  • 327 reviews 5/10 Vibe
  • 213 reviews 4.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.