Mercure Gold Hotel Al Mina Road Dubai 4 stars

Good experience

I have a nice stay at the hotel. All staff are well mannered.

I would like to thank all the staff who helped us make our stay meaningful and makes us feel to stay more longer. From Front Desk, Operator, Housekeeping, Recreation and Swimming Pool Attendant and Public Areal I will be back soon. From me and my daughter at Room 315.

Very kind staffs, friendly approach

long stay for work in the yard, hotel staff very professional and friendly Always willing to satisfy all our needs with a smile on!

Very nice hotel.Rooms is very clean. Hotel staff very good and friendly. I have stayed in this hotel twice,always like this hotel

Very good hospitality.

My stay was awesome alhumdulillah,Hotel management was so cooperative specially Thanks To Mr.Faiz Assistant Manger Front Deck He is so good men and were so humble person.

Nice food and hospitable staff

all the staff is kind and always smile.very accomadate,nice room the food is very taste nice view outside the hotel.is far from the shooping center.room is clean cold and the staff and crew is very helpful to the guest

It was really good value about £26 per night. It’s very clean and rooms are nice with comfy bed and helpful staff. The area isn’t great (massage parlours which look a tad dubious and the hotel down seems to attract a lot of young women) but it’s safe and close to everything in taxi was about £5 to Dubai mall

I would like to thank all the hotel staff that looked after us in very difficult circumstances and problems as well as the Covid situations. My stay was enjoyable and I would like to thank Joyce the hotel desk manager for all the hard work and attention she paid to not only our needs but the needs of all the hotel guests.

All your staff are excellent especially Rizebelle, Joyce, Angelica and the filipino guy cleaning the 3rd floor room (don't know his name but he's 26). Very generous, courteous and helpful, the ladies at reception are a delight to talk to and deal with. I'm sure I'm not the only one praising them.

The hotel was very nice and very clean, hotel personel was very kind and friendly, there is a lot of great restaurants and shops nearby, nice bar on the rooftop and also a swimming pool, all-in-all very nice stay.

Stayed at this hotel as it was near the Port Rashid and reviews claimed it had a large room. Hotel facilities are good (Shuttle buses, good location, near bus stops, convenience store). Staff could be more efficient. It was a lengthy process to check-in and check-out. I stayed at this property pre and post cruise. Pre-cruise, I booked an additional night before to ensure I would get a room as I had arrived early. I was then told that post cruise this wouldn't be necessary as the peak period would have settled. Therefore post cruise, I came and I sat for about 2-3 hours at the lobby waiting for my rooms to be ready. I was gradually given rooms in batches. As a platinum member, I think it could have been handled better. Check out experience was also very lengthy. it took soooo long just to check if I had consumed the minibar. I guess having been used to the efficiency of Southeast Asian Accor hotels, the expectation has to be slightly lowered when staying in the Middle East.