The Canvas Hotel Dubai - Mgallery Hotel Collection 5 stars

Customer review rating (ALL Rating) 4.0/5 557 reviews

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The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 1
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23 Kuwait Street, Port Rashid, 116656 DUBAI, United Arab Emirates

Description

Hotel extras

  • In close proximity to Al Bastakiya, Etihad Museum and Gold Souq.

  • Rooftop swimming pool with Dubai Skyline view

  • Treatment Spa rooms and city's largest private Jacuzzi

  • An array of dining and entertainment venues

Our accommodation(s)

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Hotel location

The Canvas Hotel Dubai - Mgallery Hotel Collection

23 Kuwait Street, Port Rashid
116656 DUBAI
United Arab Emirates

GPS:25.255283, 55.285585

Telephone
Fax +971 4 386 8222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  557 reviews

TripAdvisor Rating  4.5/5  5,305 reviews

Burf Khalifa Hospitality - Keeping the Taste Buds of Kids homely

TripAdvisor rating 5.0/5

Anujnagpal5 TripAdvisor review

Dubai was our second international trip and first one with the kids. As parents, kids (1.5 years old) food is always a grey area during travel. But it's been an absolutely fantastic stay at the Canvas. Their staff (Chef Mohit, Chef Vishal and manager Sony) have been phenomenal in ensuring a smooth and comfortable stay here. Their hospitality in getting the kids food has been spot on and they have played a pivotal role in making the best of blended food for them. They are a " Yes Team " for the guests as all you ask for, they greet/ accept it with a pleasing Yes. I thank their entire staff for making Canvas a second home allowing us to have a very comfortable trip keeping the taste buds of our little kids homely.

Horrible Stay Away

TripAdvisor rating 1.0/5

A F Solo travel - TripAdvisor review

Very horrible experience. I’ve stayed at this hotel before (2 years ago) and my stay was pleasant then but it’s gone downhill. I booked a 3 day stay via a booking website with whom I have a preferred status since i am a frequent traveler. My first stay was from 09-August to 12-August. I was assigned ROOM 210 which was next to the Service Rooms. As a result cleaning staff left their trolleys infront of my door during the whole stay. I complained to reception twice every single day and nothing was done. Imagine opening and closing your door and finding a clean trolley with buckets and dirty water 24/7. These trolleys were not infront of any other door except mine. I started taking pictures and recording and still no one would sort out the issue. Very condescending staff. Each time I reached out to them I felt like I was disturbing them. I had to stay for another 3 days so I booked again via my status with the booking agent as a preferred traveler, but this time I will provide my review in a part 2 as this was another reservation.

Spacious Room

TripAdvisor rating 4.0/5

wikithoughts Solo travel - TripAdvisor review

The neighbourhood is lively. There are several clubs and facilities as part of the hotel. Great news is that the facility to open an executive lounge soon. I got upgraded as an Accor ALL member. The facilities are a bit old and cleaning needs to be enhanced. Also the pool bar team would be trained. The hotel includes the biggest jaccuzi in Dubai.

It was good experience.

TripAdvisor rating 5.0/5

suyoung k TripAdvisor review

It is a good and cool temperature. Many employeer very kind. Especially when I fall my files they find my files and even if I can't English very well but they waiting for me and talk to me slowly to understand. And the room also clean and calm. Shower booth is very nice! Thank you.

Dear Suyoungk, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you for sharing your positive experience! We’re thrilled to hear you enjoyed the cool temperature and found our staff to be kind and supportive. We’re also pleased that they were able to assist you with your files and communicate effectively. It’s wonderful to know you felt comfortable in your clean and calm room. We appreciate your feedback and hope to welcome you back soon! Warm Regards, Ankush Kaul General Manager Best regards,

Appreciating

TripAdvisor rating 5.0/5

Ahmad S TripAdvisor review

I want to appreciate the guests relationship officer (Hanan) for her kind & corporation.. she is a professional person …The hotel location is great because it’s close to the airport & the price is very suitable, I want to appreciate the stuff for the quick response..

Dear Mr. Ahmad, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for your kind words! We’re delighted to hear that Hanan made a positive impression with her professionalism and kindness. It’s also great to know that you found our location convenient and the pricing suitable. We appreciate your recognition of our staff’s quick response and will be sure to share your feedback with them. Your satisfaction is our top priority, and we’re grateful for your support. We look forward to welcoming you back in the future! Warm Regards, Ankush Kaul General Manager

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Other web-users rate our hotel

  • 498 reviews 7.3/10 Location
  • 1,311 reviews 7.7/10 Room
  • 1,743 reviews 8.9/10 Service
  • 14 reviews 5.1/10 WiFi
  • 632 reviews 6.1/10 Cleanliness
  • 370 reviews 6.8/10 Breakfast
  • 104 reviews 5.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.