The Canvas Hotel Dubai - Mgallery Hotel Collection 5 stars

Customer review rating (ALL Rating) 3.9/5 437 reviews

The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 1
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Description

Hotel extras

  • In close proximity to Al Bastakiya, Etihad Museum and Gold Souq.

  • Rooftop swimming pool with Dubai Skyline view

  • Treatment Spa rooms and city's largest private Jacuzzi

  • An array of dining and entertainment venues

Our accommodation(s)

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Hotel location

The Canvas Hotel Dubai - Mgallery Hotel Collection

23 Kuwait Street, Port Rashid
116656 DUBAI
United Arab Emirates

GPS:25.255283, 55.285585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  437 reviews

TripAdvisor Rating  4.5/5  5,343 reviews

Absolute rip-off. Never again in this hotel.

TripAdvisor rating 1.0/5

Peter R TripAdvisor review

Warning. Absolute rip-off. Never again in this hotel. I visited the hotel bar with friends. Apart from the fact that there was absolutely nothing going on (Ramadan) ok. I can still cope. But for a 2 hour stay we received an exorbitant bill of approx. 1,300 US$ (4.860 AED). In total for: 8 glasses Whiskey Red Bull 2 small beers 1 Coke Zero 1 tequila 1 packet of cigarettes 1 water pipe A few nuts Avoid this hotel, especially as it looks more like a building site than a 5 star hotel. Absolute rip-off. Comment. I didn't spend the night there, but was only in the hotel bar.

Dear Mr. Ruebsamen, Greetings from The Canvas Dubai-MGallery Hotel Collection! We hope this message finds you well. Please accept our apologies for the delayed response. We are following up to inquire which restaurant you visited during your stay. In order to assist us in investigating your experience and to help us improve our services, we kindly request that you share the details with us. Please feel free to send the information to the following email address: geetika.surender@accor.com. Your feedback is valuable to us, and we look forward to hearing from you. Warm regards, Geetika Kumari Guest Relations Manager

Excellent stay

Customer review rating 5.0/5

Bhavesh M. Couples - Confirmed reviews ALL

Specious , Neat & Clean Rooms, good ambiance, Tasty Food, very polite &!cooperative staff. We really enjoyed our stay

Dear Mr. Bhavesh, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for sharing your kind words with us. We are thrilled to hear that you enjoyed your stay and that our rooms, ambiance, food, and staff met your expectations. It’s our goal to provide each guest with a comfortable and memorable experience, and we’re delighted that we were able to do so during your visit. We truly appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Warm Regards Geetika Kumari Guest Relations Manager

Great stay, great location. Amazing staff

Customer review rating 5.0/5

Nikhil Families - Confirmed reviews ALL

Everything about the stay was pleasant The staff were very polite and prompt. Made our stay great.

Dear Mr Nikhil, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for your kind words! We are thrilled to hear that you had a pleasant stay with us. Our team strives to provide excellent service, and we\'re so glad that our staff made a positive impact on your experience. Your feedback truly means a lot to us, and we hope to welcome you back to the Canvas Hotel MGallery Collection Dubai in the near future. Warm Regards, Geetika Kumari Guest Relations Manager

Well located in Bur Dubai......most of the attractions are at 5 mins walk.

Customer review rating 4.5/5

Parikshit Friends - Confirmed reviews ALL

It was nice and satisfactory experience. The rooms are big enough and the food was great.

Dear Parikshit, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful review! We\'re so happy to hear that our location in Bur Dubai was convenient for you and that you had a pleasant experience. It\'s great to know you enjoyed the spacious rooms and delicious food. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay! Warm Regards, Geetika Kumari Guest Relations Manager

Staff is lovely 🥰

TripAdvisor rating 5.0/5

Cruiser51133441093 TripAdvisor review

My stay at canvas was memorable, food was likely home made food, and house keeping team was great Padma is doing a great job it's like home away from home. because room cleaning is up to date good fregrance nice bed the washroom was smelling so good all over stay enjoyable thank u hk team n over all management.Thank you so much

Dear Cruiser, Gretings from The Canvas Dubai_MGallery Hotel Collection! Thank you so much for your wonderful feedback! We’re thrilled to hear that your stay at The Canvas Hotel was memorable and that you felt at home with us. It’s fantastic to know that you enjoyed the homemade-style food, the cleanliness, and the attention to detail from our housekeeping team. Padma and the rest of the team will be so happy to hear your kind words! We truly appreciate your recognition of their hard work. We look forward to welcoming you back soon for another exceptional stay. Thank you again for choosing us! Warm Regards, Geetika Kumari Guest Relations Manager

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Other web-users rate our hotel

  • 534 reviews 7.1/10 Location
  • 1,461 reviews 7.6/10 Room
  • 2,111 reviews 8.8/10 Service
  • 16 reviews 6.2/10 WiFi
  • 691 reviews 5.9/10 Cleanliness
  • 465 reviews 6.8/10 Breakfast
  • 103 reviews 5.8/10 Pool
  • 5 reviews 3.3/10 Beach

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