The Canvas Hotel Dubai - MGallery Collection 5 stars

Customer review rating (ALL Rating) 3.9/5 468 reviews

The Canvas Hotel Dubai - MGallery Collection - Image 1
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Description

Hotel extras

  • In close proximity to Al Bastakiya, Etihad Museum and Gold Souq.

  • Rooftop swimming pool with Dubai Skyline view

  • Treatment Spa rooms and city's largest private Jacuzzi

  • An array of dining and entertainment venues

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Canvas Hotel Dubai - MGallery Collection

23 Kuwait Street, Port Rashid
116656 DUBAI
United Arab Emirates

GPS:25.255283, 55.285585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  468 reviews

Customer review rating 4.0/5

Suhail J. Couples - Confirmed reviews ALL

Dear Suhail, Greetings from The Canvas Hotel Dubai – MGallery Hotel Collection. Thank you for your wonderful review and for sharing your experience with us. We are delighted to know that you had a good experience and found our team helpful throughout your stay. It is especially rewarding to hear your kind words about Abdel Ghanny. We will be sure to share your compliments with him, as he will be delighted to know his service made a positive impact on your visit. Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay. Warm regards, Ankush Kaul General Manager

Customer review rating 5.0/5

Ronie M. P. Solo - Confirmed reviews ALL

Dear Ronie, Greetings from The Canvas Hotel Dubai – MGallery Hotel Collection! Thank you for sharing your wonderful feedback. We are delighted to know that you had an excellent overnight stay and enjoyed our comfortable rooms, breakfast offerings, and the service provided by our team. Your appreciation of our customer service is truly encouraging, and we are grateful for your kind words. Providing a memorable and enjoyable experience for our guests is always our priority. We look forward to welcoming you back for another exceptional stay with us. Warm regards, Ankush Kaul General Manager

Customer review rating 3.5/5

Avinash B. Business - Confirmed reviews ALL

Dear Avinash, Thank you for taking the time to share your detailed feedback. We are pleased to know that you appreciated our convenient location and found our rooms comfortable overall. We sincerely appreciate your constructive comments regarding the room amenities and maintenance areas. Your observations about the shower, bathroom door, and the need for renovation have been noted and shared with our maintenance team for further review and necessary improvements. Feedback like yours helps us identify areas where we can enhance our facilities and provide a better experience for our guests. We are committed to continuously improving our standards while maintaining the comfort and quality our guests expect. We look forward to welcoming you back and providing you with an even more enjoyable stay in the future. Warm regards, Ankush Kaul General Manager

Customer review rating 0.5/5

Muhammad Y. F. H. Couples - Confirmed reviews ALL

Dear Mr. Muhammad, Thank you for taking the time to share your feedback. We sincerely apologize for the concern and inconvenience caused regarding the payment for your stay. After reviewing the transaction, we can confirm that the amount of AED 165.38 has already been released from our side. We kindly request that you check with your bank, as it may take some time for the released amount to reflect in your account depending on your bank's processing timelines. We understand how important it is to have clarity on payment matters, and we regret the confusion this has caused. If you continue to experience any issues or require further assistance, please do not hesitate to contact us directly. Our team will be happy to assist you in resolving the matter. Thank you for your patience and understanding. We hope to have the opportunity to welcome you again and provide you with a much smoother and more enjoyable experience. Warm regards, Ankush Kaul General Manager

Customer review rating 5.0/5

Lady M. M. G. Families - Confirmed reviews ALL

Dear Lady M., Thank you for sharing your lovely feedback. We are delighted to know that you had a fun and enjoyable stay with us. It is wonderful to hear that you had a memorable experience and that you are looking forward to returning. Your kind words and continued support mean a great deal to our team. We look forward to welcoming you back to The Canvas Hotel Dubai – MGallery Hotel Collection for another enjoyable stay. Warm regards, Ankush Kaul General Manager

Other web-users rate our hotel

  • 505 reviews 7.1/10 Location
  • 1,342 reviews 7.2/10 Room
  • 2,071 reviews 8.7/10 Service
  • 23 reviews 6.5/10 WiFi
  • 585 reviews 5.2/10 Cleanliness
  • 469 reviews 7/10 Breakfast
  • 195 reviews 6.4/10 Value
  • 125 reviews 5.5/10 Pool

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