The Canvas Hotel Dubai - Mgallery Hotel Collection 5 stars

Customer review rating (ALL Rating) 3.9/5 515 reviews

The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 1
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Description

Hotel extras

  • In close proximity to Al Bastakiya, Etihad Museum and Gold Souq.

  • Rooftop swimming pool with Dubai Skyline view

  • Treatment Spa rooms and city's largest private Jacuzzi

  • An array of dining and entertainment venues

Our accommodation(s)

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Hotel location

The Canvas Hotel Dubai - Mgallery Hotel Collection

23 Kuwait Street, Port Rashid
116656 DUBAI
United Arab Emirates

GPS:25.255283, 55.285585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  515 reviews

Customer review rating 5.0/5

Gloria G. C. Couples - Confirmed reviews ALL

Wonderful breakfast and nice rooms

Customer review rating 4.5/5

Yazan J. M. O. Business - Confirmed reviews ALL

I would like to begin by thanking both Kris and Miriam, who truly made my stay more pleasant. They were exceptionally kind, helpful, and customer-focused. Kris handled both my check‑in and check‑out. She was extremely supportive, explained all the rules and information clearly, and did so with a genuinely warm smile. Miriam, who worked in the Executive Lounge, was very social and attentive, always checking to make sure I had everything I needed. Their positive attitude is something I sincerely appreciate. I do want to mention one point of disappointment: when I requested my welcome drink specifically a Turkish coffee the staff in the main lounge close to lobby told me it was not possible. That was surprising and a bit upsetting, as I was looking forward to it. Regarding the hotel itself, the location is excellent strategically placed in the center of Dubai, which is very convenient. However, I did not like the entrance area; it felt confusing, and the two elevators were not ideal. Overall, the staff made a strong positive impression, and with a few improvements, the experience could be even better.

Customer review rating 5.0/5

Christopher S. H. T. Couples - Confirmed reviews ALL

Excellent staff

Customer review rating 3.0/5

Samir S. M. Families - Confirmed reviews ALL

The front desk should be equipped to help the visitor better and faster, and explain what will be charged before checking instead of wasting time at the time of checkout..What looked like complimentary snacks was actually considered minibar item and charged.

Customer review rating 4.0/5

Bruno L. Business - Confirmed reviews ALL

the hotel is fine for a stay, the roof top bar is ok but music doesn't start till late. breakfast is below average, there is very little choice if you are non veg eater. the only live station is the egg station. the waiters in the restaurant needs training as they are not so professional. the front of desk staffs are helpful .

Other web-users rate our hotel

  • 607 reviews 7.1/10 Location
  • 1,507 reviews 7.1/10 Room
  • 2,286 reviews 8.7/10 Service
  • 23 reviews 7.7/10 WiFi
  • 664 reviews 5.2/10 Cleanliness
  • 530 reviews 6.8/10 Breakfast
  • 222 reviews 6.1/10 Value
  • 121 reviews 4.9/10 Pool

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