The Canvas Hotel Dubai - MGallery 5 stars

In general everything was good but there was a slight delay on check in mybe because i used Entertainer The service was also good everyone was helpful The only thing that we wouldn't like is the sound that coming from the night club we couldn't sleep untill early morning.

is was a good stay in the canvus

The cleanliness of the hotel was not as good. The carpet and the floor was not up to the mark. The shower in the bathing area was not getting held by the holder The overhead shower was not working The waste water outlet in the bathing area was choked leading to clogging of water on the floor while bathing The bath tub was old and had stains on it The upholstery of the sofa and chair was also not very clean and has stains. The access to the executive lounge was good and saved us while you are on extensive tour with back-to-back sightseeing movement. But the timings are more suitable for business travelers and not for family leisure travel

Staff Personnel are very very nice and well trained Rooms are OK But the Hotel is not well situated, very far from any attraction or metro station; even far from Taxi lines No point of interest in nearby viccinity

its 5 star hotel but its seems like 2 star hotel. in the bathroom there is no tooth brush and tooth paste. TV its put in the glass, the glass its reflect how can we watch the TV. you concern only your design not for the customers maybe the design is good i like the customer service too, but inside room i didn't like it. i found 2 500 ml bottles water in the room what i will do for this water i will drink it or for the tea. in the refrigerator there is a lot of alcohols. instead of this alcohols u will must put free waters in Dubai for 1 water maximum 1 AED Guys we are talking about 5 star hotel

Hotel is nice, close to main arteries. Within 5-10 min you may reach the city by taxi and in 20 min walking distance you are in the old city of Dubai.

We were on our way home from a long winter European holiday, and decided to come home via Dubai and see the sights, and warm up a bit. Having returned to the Accor fold after an absence of a couple of years, and liking the MGallery offerings we thought we'd give the Canvas a try. It is a rebranded hotel, which local taxi drivers still refer to as the Melia, and is very handily located in Bur Dubai close to the Creek and easy walking distance to the Souk. We loved our room on the 6th floor, and I had deliberately booked with Lounge access so that we could escape as needed to a comfortable place outside our hotel room, but the room itself was so spacious that we spent less time in the the lounge than I thought we might. Beautiful huge bathroom with separate areas for shower, toilet and a room with a free standing bath adjacent to the bedroom. The lounge area was very large and included a dining table - used for room service a couple of times - and a couch and chairs. We had a Nespresso style coffee machine, and a well stocked roomy fridge. The entry to the hotel is odd. You can only really enter via the garage level dropoff point, and in exiting the hotel to the street level involves walking up the ramp from the garage, or finding your way out through one of the restaurant areas. This would be the one area of improvement in terms of the building that I'd comment on. The pool deck and pool are gorgeous and the Executive Lounge was great too. We breakfasted down in the main floor, as the range offered down there was naturally much more extensive, but we had drinks and snacks in the afternoon and evening in the Lounge. We booked our airport taxi transfers via the hotel, and they were on time and went very smoothly. We're back to Dubai in a month, and I would definitely stay at the Canvas again and would recommend it to others.

I really enjoyed my stay! The staff are friendly, warm, welcoming and helpful. The hotel is well located and close to central Dubai. The room was beautiful with lovely views of the city. The only feedback is that the bathroom was not cleaned well, small of urine around the toilet at check in.

Drastic improvement since one year and the transition period with Melia Very good and customer minded staff Rooms need renovation to be at the Dubai / M gallery standard Food quality also improve but not so elaborated and rather mass folding than fine dining Two immediate points to improve: the "club" services and taxi transport from the hotel (constant nightmare!!)

We stayed here for 3 nights prior to a cruise, our first visit to Dubai. I mainly booked here because we are Accor members and love MGallery properties but also for the location being close to the Port and old town/creek area. Overall I wouldn't recommend this hotel unless you had an exceptional deal or needed this location but there are much better locations. We wish we'd stayed in Downtown. The positives: Nice room in terms of layout and decor, comfortable bed, lovely ensuite, good view to downtown from the room we had. We had access to the Executive Lounge and the drinks and breakfast were enjoyable. Location to Port and Dubai Creek/Old town - walk was about 20 mins to creek/fort and safe/ok. The negatives: Rooms have thin walls and you hear everyone around you. We were first given a room with an interconnecting door and the noise from the next guests was terrible but thankfully we were able to be moved to a quieter room. Rooms are showing wear and tear. In terms of location there is nothing around this hotel except high rise apartments for local Indians. This is not the usual standard of MGallery that we are used to in Australia or SE Asia. It was more like a 3 star tourist hotel and the majority of guests are locals and Indians.

Hotel leaks, water came through the windows wet all our clothes in our case. Moved to an upgraded hotel room but the hotel rooms have the funky smell of a leaky home. Position of hotel is too far from anywhere of interest. Constantly have to use taxis. Staff were very friendly and helpful. International breakfast served with curry and hot meals offered. Cheese, breads, hummus fruits yoghurt nuts. Omelettes freshly made. Superb Indian restaurant on premises Signature with celebrity chef Ranjit Kapoor well worth visiting. Paid hotel for transfer cost 130aed to hotel we questioned this as it was high but told this was correct. We paid our own taxi on return for aed 39.50. Executive lounge worthwhile.

Great room, great staff and availability of taxi services

Bad one for many reasons, including noise, smell, hot air conditioner and others.

I loved the Hotel, the rooftop and the supernovae staff. Definitely a place to come back!!! I really liked the bathtub how big and how always hot water is there, a also when ever i called asking for anything within 5 mins it will be done, i liked it

It was pleasant however the lobby experience is not convenient. The rooms was a bit dirty and the a/c was not to its standard