Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.2/5 1,801 reviews

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Queen Elizabeth 2 - Image 1
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Mina Rashid, Bur Dubai, 6769 DUBAI, United Arab Emirates

Description

Hotel extras

  • The only floating hotel in Dubai

  • Iconic ocean liner with a storied past spanning 50 years

  • A wide selection of distinct rooms and suites

  • Indulgent gastronomic experiences

  • One-of-a-kind meeting and wedding venues

Our accommodation(s)

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Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Telephone
Fax +971 4 526 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,801 reviews

Customer review rating 0.5/5

Wafa B. Business - Confirmed reviews ALL

Very bad

Customer review rating 4.5/5

Nengsih B. U. M. Couples - Confirmed reviews ALL

We have amazing experience ,the hotel is very comfortable,the staff is very nice,the foods is so good,thanks a lot for amazing stay,we love it and we will back for next journey❤️❤️❤️❤️❤️❤️

Dear Nengsih B. u. m., Thank you for your heartwarming feedback. We are delighted to know that you had an amazing experience at our hotel and appreciated the comfort, staff service, and dining options. We look forward to welcoming you back on your next journey. Best regards, Queen Elizabeth 2

Customer review rating 5.0/5

Ala G. Couples - Confirmed reviews ALL

We are frequent travelers for business and holidays, lucky and blessed enough to have traveled to many destinations and stayed at many hotels, from Asia to the Caribbean and this region, our experience at the QE2 is now in the top 5, all hotels have rooms and restaurants but its the people that make the difference and differentiates the stay. From Booking to Check-out the stay was perfect. Special mention to Ashwin in reservation, from the start he made the stay pleasurable. Staff were extremely helpful, knowledgeable & ALWAYS went the extra step to ensure we as guests were happy. Room was spacious & comfortable, sea view made a huge difference. Our dinning experience at the Lido, Pavilion and Golden Lion Pub were always enjoyable and perfect service. The F&B team led by Sundar Pillai were beyond hospitable, we literally looked forward to Breakfast & Dinner, the welcoming smiles & attentive service. Not forgetting the Chefs Bakiri & Arslan and the rest of the team (Apology if name spelling is incorrect), the food was top quality. Not only the team working but also the Head Chef ERWAN STADLER who was always walking around, checking on the team & taking the time to stop and have a friendly chat. The allergy cards by the food was amazing, having nuts allergy, dinning can be a challenge and a worry, seeing what was in the dish took away any worry & made having a meal less stressful, this is important & well done for doing so. The Chefs when they found out, they were extremely kind to offer any alternative that would have been suitable, none was needed but that very small gesture went a long way and had an immense positive impact. Also to mention Duty Manager Paula, incredible customer service, friendly & always available & respected by the team. We spent most of our time on the ship enjoying the F&B outlets so it is extremely important for us to special mention the incredible team that made every minute fun & a holiday to remember. We made sure we got the names as they do deserve to be recognized. The F&B Team led by SUNDAR PILLAI (a respected team supervisor who leads from the front), JOANNI (the ever smiling hostess), RUTH GALANG, ALISTON, DANIEL MARTIN, LAKHAN, ROSHAN, ANNEK, MIN KHANT, SEJAL, SHERYL OMONDI, SANJAY, THUI, KANISHA, SUHAS, DIPAN, DOLRICH, ALEX (this young man is made for hospitality industry), JOSEPH (an absolute gentleman), ANALYN, SHAHIN, EVANCE. We took the chance for a long stay and we are very glad we did. Although we were supposed to stay from 31 October to 17th November, we were having such a great time we decided to extend another week and checked out on the 23rd November. Glad we did as the lovely experience continued. We appreciate that converting a ship to a floating hotel does present challenges but it is evident that Accor & the team in place have risen above all & are delivering top notch service & experience to be remembered. Thank you for a memorable stay. We will be back and we are looking forward to our next stay.

Dear Ala G., Thank you for taking the time to share your wonderful experience at Queen Elizabeth 2. We are delighted to hear that your stay ranked among your top five hotel experiences, and we truly appreciate your commendations regarding our dedicated team members. Your kind words about Chef Erwan, Ashwin, Sundar Pillai, and the entire Food and Beverage team reflect the commitment we have to providing exceptional service. We are particularly pleased that the allergy information provided during your dining experiences alleviated any concerns, ensuring your meals were both enjoyable and safe. It is heartening to know that our team’s efforts to create a welcoming atmosphere resonated with you. We understand the unique challenges of operating a floating hotel, and it is gratifying to hear that our team has successfully met your expectations. Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another memorable stay in the future. Best regards, Queen Elizabeth 2

Customer review rating 5.0/5

Ian R. Couples - Confirmed reviews ALL

It felt an honour to stay on this beautiful and nostalgic piece of floating history. The Queen’s Grill was a perfect choice for dinner & likewise the lunchtime buffet in The Lido was also excellent value for money with something for everyone. Whilst the rooms were comfortable and clean, unfortunately our room during our second stay here (4065) was situated above the automatic doors which were in constant use all night and quite an irritation. Other than that a calm and pleasant experience.

Dear Ian R., Thank you for sharing your experience with us. We are delighted to hear that you appreciated the unique charm and history of our hotel, as well as the quality of dining in both The Queen's Grill and The Lido. It is also gratifying to know that you found your rooms comfortable and clean. We sincerely apologize for the disturbance caused by the automatic doors during your second stay. Your feedback is invaluable, and we will take it into consideration for future improvements. We hope to welcome you back for another memorable experience. Queen Elizabeth 2

Customer review rating 1.5/5

Iqbal M. Business - Confirmed reviews ALL

The property not cleaned especially the balcony too dusty and the disaster is the toilet the sealing was leaking especially top of the Toilet basin, when you sit the continues drop of the dirty water from sealing was so much, can’t explain the experience Planned to continue my stay for all my trip to dubai, due to lack of maintenance, decided to be the first and last stay in this property.

Dear Iqbal M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn about the issues you encountered with cleanliness and maintenance in your accommodation. We strive to provide a comfortable environment for all our guests, and I understand that your experience fell short of expectations. Your comments will be taken into consideration as we continuously work on improving our services and facilities. We appreciate your input and hope you will reconsider your decision in the future. Best regards, Queen Elizabeth 2

Other web-users rate our hotel

  • 916 reviews 6.8/10 Location
  • 2,070 reviews 7.1/10 Room
  • 2,717 reviews 7.5/10 Service
  • 39 reviews 6.7/10 WiFi
  • 864 reviews 5.4/10 Comfort
  • 727 reviews 8.4/10 Breakfast
  • 627 reviews 7.3/10 Cleanliness
  • 603 reviews 5.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.