Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.1/5 2,156 reviews

Queen Elizabeth 2 - Image 1
Queen Elizabeth 2 - Image 2
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Queen Elizabeth 2 - Image 4

Description

Hotel extras

  • Dubai's only floating hotel, where iconic maritime heritage meets contemporary comfort.

  • Located in Port Rashid, just moments from Heritage Hall, beaches and Burj Khalifa

  • 447 thoughtfully restored rooms and suites with views of the sea or Dubai skyline

  • A distinctive stay experience with a Heritage Tour, theatre, spa, gym and indoor pool

  • Immersive heritage experiences aboard a legendary ship

Our accommodation(s)

Book this hotel
Room 1

Symbolizing maritime elegance, this room has 1 King Size Bed with city view on Deck 1&2. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

Room with 1 King Size bed with round porthole windows to reveal the city view. Free WIFI, safe, coffee & tea making facilities and bathroom with bath and lavish Prija bathroom amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Contemporary design meets comfort in our Standard Rooms with 1 double bed. Look out through the original porthole windows providing city views. Free WiFi, coffee/tea making facilities, safe, and lavish Prija bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Our Superior Rooms with comfortable double beds blend classic elegance with relaxing vibes for a special hotel stay. The iconic porthole windows overlooking the city/sea. Free WiFi, safe, coffee/tea making facilities, lavish Prija bathroom facilities

  • Views:

    City View or Ocean/Sea view

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Our spacious Deluxe Rooms at QE2, invite you to unwind in an elegant and cosy setting enhanced by soft, neutral colours. Free WiFi, tea/coffee making facilities, safe and lavish Prija bathroom amenities.

  • Views:

    City View or Sea side

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Standard Family Room with 1 Double Bed and 1 Single Bed is perfect for family stays. Free WIFI, safe, coffee & tea making facilities and bathroom with walk in shower and lavish Prija bathroom amenities.

  • Views:

    City View or Sea side

Max. number of persons
4
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Our Superior Family Rooms in Dubai, with a king-size bed and an extra single bed, provide the perfect combination of comfort, and classic maritime elegance for families travelling together.

  • Views:

    City View

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Premium Room with 1 King size bed designed to take you back in time. Enjoy free WIFI, safe, coffee & tea making facilities and lavish Prija bathroom amenities.

  • Views:

    City View or Ocean/Sea view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

A sanctuary of nautical charm with 1 King bed and a balcony with either city or sea views. Free WIFI, safe, coffee & tea making facilities and lavish Prija bathroom amenities.

  • Views:

    City View or Sea side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Captains Suite with 1 King size bed and living room area

Modelled by the sleeping quarters enjoyed by former captains, the one-bedroom suite with 1 king size bed and a living room area is perfect for those seeking comfort. Free WIFI, safe, coffee & tea making facilities and lavish Prija bathroom amenities.

  • Views:

    City View

  • Most of the accommodation:

    Additional living room / area

Max. number of persons
4
Area
From 62 m² / 667 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Duplex Suite with 1 King size bed and separate living room area with a sofabed

Duplex Suite with 1 King size bed with a spacious living room and balcony offering sea/city views. Free WIFI, safe, coffee & tea making facilities, a bathroom with a bathtub, walk in shower and Prija bathroom amenities.

  • Views:

    City View or Sea side

  • Most of the accommodation:

    Balcony or Duplex or Additional living room / area

Max. number of persons
4
Area
From 76 m² / 818 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Royal Suite with 1 King size bed and separate living room area

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 447 rooms
  • 10 rooms for people with reduced mobility
  • 20 family rooms
  • 8 connecting rooms
  • 447 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Russian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site
  • Outdoor parking
  • Public
  • No parking space
  • Parking opened 24/7

Vehicles

  • Bus parking

Accessibility

  • Accessible parking

Unwind under the stars while enjoying flavoursome shisha with friends. Located in the below aft deck of the QE2, The Pavilion offers picturesque vistas of the Mina Rashid Yacht Club and Dubai's glistering skyline,

Once the most famous restaurant at sea, the Queens Grill onboard the QE2, now serves afternoon tea in a royal British restaurant setting in Dubai. Available Fridays and Saturdays between 3:00 pm 6:30 pm

With plush red seats and deep green décor, The Golden Lion offers a historical English pub experience. The QE2's global travels are recognised by the collection of commemorative shields from countless ports of call are now proudly displayed on the walls.

Start your day with a sumptuous breakfast at Lido restaurant.

Whatever your style, whatever your dream, a wedding on the QE2 provides the most memorable setting for your celebrations

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,156 reviews

Customer review rating 5.0/5

Joan O. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Chesvin C. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Syed A. A. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Vishal S. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Peter F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Joan O. Families - Confirmed reviews ALL

Would highly recommend my stay there was fab

Customer review rating 4.5/5

Chesvin C. Families - Confirmed reviews ALL

Second time visit, it was a nice experience again with the family

Customer review rating 3.5/5

Syed A. A. Families - Confirmed reviews ALL

Beds were comfortable. No toiletries in the washroom. Breakfast and dinner menu has very limited options of main course.

Customer review rating 5.0/5

Vishal S. Couples - Confirmed reviews ALL

All good Juliana in the reception is fantastic

Customer review rating 4.0/5

Peter F. Couples - Confirmed reviews ALL

Our room and facilities were fabulous

Customer review rating 4.5/5

Sudheesh K. Couples - Confirmed reviews ALL

There is nobody to guide or tell which way we have to go.. it's quite confusing...even the sign boards..most of the areas are restricted....otherwise. It was a good 3xperience

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you enjoyed a comfortable stay and had a good overall experience. We apologise for the difficulty finding your way around the ship and the lack of guidance. We also understand your disappointment with the restricted areas. We will review your comments with our team to improve directions and provide clearer information about accessible areas. We look forward to welcoming you back aboard the QE2 for a smoother and more enjoyable visit. Warm regards, Queen Elizabeth 2 Management Team

Customer review rating 4.0/5

Mohamed D. Solo - Confirmed reviews ALL

Overall, I had a pleasant stay and would like to highlight that the reception team was very welcoming, helpful, and attentive throughout my visit. The room was comfortable and well presented, although the overall cleanliness could be improved, particularly considering the standard expected from such a remarkable property. The historical character of the hotel is truly one of its greatest assets. The establishment is incredibly rich in history and has a unique atmosphere that makes the experience genuinely memorable. I believe, however, that there are several opportunities to further elevate the overall guest experience. One of the main areas that needs attention is the food and restaurant offering. Given the character and positioning of the property, I expected a much more diverse and distinctive culinary experience. The breakfast selection felt quite limited and was missing several important elements that guests would normally expect from a hotel of this level. In particular, the use of powdered juice at breakfast was disappointing and did not feel aligned with the quality and heritage of the property. The dinner buffet was another area where I felt there was significant room for improvement. The variety and selection were quite limited, and despite being presented as an international offering, the choices were heavily concentrated around one particular cuisine. For a British-themed and historically significant property, I was particularly surprised not to see a stronger representation of British cuisine or dishes that connect with the identity and heritage of the hotel. Introducing more variety, better-quality products, and a more genuinely international selection would make a considerable difference. On a positive note, The Golden Lion was a good experience, and the team there was attentive, welcoming, and professional. Overall, I truly appreciated the atmosphere, history, and character of the property.

Dear Valued Guest, Thank you for your thoughtful feedback and for being an ALL member. We are delighted that you appreciated the QE2’s history, your comfortable room, and the welcoming service from our Reception and Golden Lion teams. We sincerely apologise that the cleanliness and dining experience fell short of your expectations. Your concerns about the limited breakfast selection, juice quality, and lack of variety at the dinner buffet deserve careful attention. We also appreciate your suggestion to include more British dishes that reflect the ship’s heritage. We will review these points with our Housekeeping, Culinary, and Food and Beverage teams. Your detailed comments will help guide improvements to the guest experience. We hope to welcome you back aboard for an even more enjoyable stay. Warm regards, Queen Elizabeth 2 Management Team

Customer review rating 2.0/5

Caden P. Friends - Confirmed reviews ALL

Booked the captain's room with a balcony, which was spacious, comfortable, and clean. For that price, though, the service was lacking, and the food was mediocre at best. They do not have any room service and seem to be slightly understaffed (which could be due to the regional situation), which brings the overall value for money down. The price came with a dinner and breakfast buffet, but the quality and selection were not up to the standard you would expect. Overall, I wouldn't say this is an experience of the standard of a 4-star hotel. However, the ship's history and legacy tour was still interesting, and for a one-time trip, it was fine; nice that I got to learn about its history and story.

Dear Valued Guest, Thank you for sharing your detailed feedback. We are pleased that you enjoyed your spacious Captain’s Room with balcony and found the ship’s history and heritage tour interesting. We sincerely apologise that the service and dining experience fell below your expectations. We also regret the slow check-in, the uncomfortable lobby temperature, the unclear confirmation of your online upgrade requests and the missing invoice after departure. Your comments will be shared with our Front Office and Food & Beverage teams to review the service, buffet quality and selection, and communication around upgrades. Our Front Office team will also follow up on your outstanding invoice. We understand your disappointment with the overall value of your stay. We hope to have the opportunity to restore your confidence and provide a more seamless and enjoyable experience. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Priti A. Families - Confirmed reviews ALL

Nice staff. Beautiful view.... We enjoyed alot... Everything perfect...

Dear Valued Guest, Thank you for your wonderful feedback and perfect rating. We are delighted that you and your family enjoyed the beautiful views, the ship’s elegant atmosphere and our friendly staff. It is lovely to hear that your stay was such an enjoyable experience. We look forward to welcoming you and your family aboard again. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 3.5/5

Aisha S. Business - Confirmed reviews ALL

EXCEPT THE ROOM-SERVICE: 1- PATHETIC. 2- NON-COMPASSIONATE. 3- NON-PROFESSIONAL. Overall a good experience.

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you felt safe and enjoyed your overall stay, particularly the accommodation, cleanliness and Wi-Fi. However, we sincerely apologise for the disappointing room service experience and the lack of care and professionalism you described. Your comments will be shared with the relevant team for investigation, with particular attention to courteous service and understanding our guests’ needs. We appreciate your feedback and hope to welcome you back for a better experience. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Hamed S. Business - Confirmed reviews ALL

Enjoyable experience

Dear Valued Guest, Thank you for your perfect rating and lovely feedback. We are delighted that you enjoyed your stay aboard Queen Elizabeth 2. As a valued ALL Accor Gold member, it is especially pleasing to know that you appreciated your room upgrade, welcome amenity and membership recognition. We hope you will also have the opportunity to enjoy your welcome drink on your next visit. We look forward to welcoming you aboard again. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 4.0/5

J P. Business - Confirmed reviews ALL

Everything is well organised, the concierge service was very good. The Internet is a problem, insufficient bandwidth for late night teams calls.

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you enjoyed a comfortable stay and appreciated our concierge service. Your special praise for James will be shared with him. We sincerely apologise that the internet speed was insufficient for your late-night Teams calls. We understand how important a reliable connection is during a business stay and will share your concerns with our IT team for review. We hope to welcome you aboard again for a smoother experience. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 4.0/5

Obaid S. A. B. A. Families - Confirmed reviews ALL

There’s noise at night

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you appreciated our team, breakfast and smooth check-out experience. We sincerely apologise for the noise at night that disturbed your family’s stay. Your comments will be shared with the relevant teams to review the disturbance and improve our guests’ comfort. We look forward to welcoming you and your family back for a more restful stay. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 2.5/5

Daniel S. Friends - Confirmed reviews ALL

- check in was nice and quick and an upgrade to a seaview room - no toothbrush etc in the room - hotel feels abandoned - no outside pool (the biggest let down) - inside pool does not look inviting - nice tour of the ship for free - breakfast was ok - TV was difficult to connect to Netflix - Elevators took long to come even though it was not busy - The upper area of the ship was dirty and did not invite for a stroll

Dear Valued Guest, Thank you for sharing your detailed feedback. We are pleased that you appreciated the quick check-in, sea-view upgrade and ship tour with Craig. Your kind words will be shared with him. We are sorry that your stay did not feel as special as you had anticipated. We understand your disappointment with the pool facilities and apologise for the missing room amenities, difficulties connecting Netflix, slow lifts and confusing signage. Your concerns about cleanliness and upkeep in the public areas and upper decks, along with the limited dining options, will be shared with the relevant teams for review. We appreciate your honest feedback and hope to welcome you back for a more enjoyable experience. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 3.5/5

Elaine W. Families - Confirmed reviews ALL

We stayed because we were seeing a show in the theatre. The evening food was of high quality as was the breakfast. The rooms were well designed and clean with new fixtures. The communal areas could do with some TLC and updating. The tour with Megan was fantastic and definitely a highlight. There were lots of exhibitions throughout the ship to learn about the history.

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you enjoyed your room, the dinner and breakfast at Lido, and the ship’s historical exhibitions. Your lovely praise for Megan’s tour will be shared with her. We apologise for the long check-in queues and understand your concern about reception desks being closed while guests were waiting. We also note your feedback on the upkeep of our public areas, the pool and your recognition as an ALL member. These comments will be shared with the relevant teams for review and improvement. We hope to welcome you and your family aboard again for a smoother and more enjoyable stay. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 4.0/5

Tara C. Couples - Confirmed reviews ALL

It was lovely experience the room was lovely- the food was terrible. We had a meal here before and I remember it wasn’t to good, and we paid extra for breakfast but didn’t eat the second day as the first day we didn’t like the breakfast

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you enjoyed your room and had a restful sleep thanks to the comfortable bed and blackout curtains. We sincerely apologise that the food quality and breakfast selection disappointed you, particularly as you had paid extra for breakfast and chose not to dine on the second morning. We also regret that your previous dining experience fell short. Your comments will be shared with our Food & Beverage team to review the quality and variety of our meals. We hope to welcome you back for a stay that is enjoyable in every aspect. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Philip D. Couples - Confirmed reviews ALL

The whole stay was fantastic. The staff, the rooms and the ship are great

Dear Valued Guest, Thank you for your wonderful review and perfect rating. We are delighted that you had a fantastic stay aboard Queen Elizabeth 2 and enjoyed our rooms, the ship, and the service provided by our team. Your kind words will be shared with our colleagues, who will be pleased to know they helped make your stay so memorable. We look forward to welcoming you back for another enjoyable stay. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 3.5/5

Robin C. Families - Confirmed reviews ALL

Very slow checkin process. Bathroom sink was getting flooded. Closet also was not flushing well.

Dear Valued Guest, Thank you for sharing your feedback and for your loyalty as an ALL Accor member. We are pleased that you were satisfied overall, but sincerely apologise for the lengthy check-in delay, particularly as you were travelling with your family. We also apologise for the overflowing bathroom sink and the toilet flushing issue. These problems affected your comfort and should have been identified before your arrival. Your feedback highlights the need for a smoother arrival process and more thorough bathroom maintenance checks. Thank you for your positive ratings of our team and breakfast. We hope to welcome you and your family back for a more comfortable stay. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 3.0/5

Mariana A. Solo - Confirmed reviews ALL

It was an interesting experience but the glamour of "old time steamer experience" was not felt, nor seen. As a loyal Accor Gold member I expected more fun, pomp and excitement. Long wait at Reception without feeling "welcomed" as an Accor guest in an unappealing setting. It felt like being in a hangar rather than a Reception Area. The rooms are all upstairs but the lift takes you "down" instead of up, confusing and unattractive. The room = cabins are okay but without loveliness. The included comprehensive breakfast was okay but without caring attention. The Bar upstairs was so crowded and loud with screaming customers (I arrived on a Saturday); if felt like a British loud pub without any charm. Hard to get a team member to serve you. Decoration lacked class and character. Self service at breakfast. What was outstanding though is the staff: in every sector, housekeeping, plumbing, electrical problems were all fixed within minutes with the kindest team of dedicated workers. Standout service from them all, particularly the maintenance team, well done guys and heaps of gratitude for sink that didn't work and coffee machine. Hicham was the king, fixed, helped and checked up on me personally, fabulous! It was not an experience of "old time luxury and pomp", it was just a hotel that was okay.

Dear Valued Guest, Thank you for sharing your detailed feedback and for your loyalty as an ALL Accor Gold member. We regret that your stay did not deliver the charm and sense of occasion you expected aboard Queen Elizabeth 2. Please accept our sincere apologies for the long wait at Reception and for not making you feel warmly welcomed and recognised. We also regret the confusing directions, the issues with your sink and coffee machine, and the lack of attentive service at breakfast and in the crowded, noisy bar. Your comments and suggestion for an additional reception desk will help guide our service improvements. Thank you for recognising the kindness and prompt assistance of our colleagues, particularly our maintenance team and Hicham. We will be pleased to share your appreciation with them. We hope to have the opportunity to welcome you back and provide a more comfortable and memorable experience. Kind regards, Queen Elizabeth 2 Management Team

Other web-users rate our hotel

  • 958 reviews 7.1/10 Location
  • 2,138 reviews 6.7/10 Room
  • 2,921 reviews 7.1/10 Service
  • 31 reviews 6.6/10 WiFi
  • 1,194 reviews 7/10 Food
  • 817 reviews 5/10 Comfort
  • 807 reviews 7.7/10 Breakfast
  • 713 reviews 6.4/10 Cleanliness

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