Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.3/5 1,823 reviews

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Description

Hotel extras

  • The only floating hotel in Dubai

  • Iconic ocean liner with a storied past spanning 50 years

  • A wide selection of distinct rooms and suites

  • Indulgent gastronomic experiences

  • One-of-a-kind meeting and wedding venues

Our accommodation(s)

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Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,823 reviews

Customer review rating 5.0/5

Donna T. Solo - Confirmed reviews ALL

Staff at check in were fantastic, very welcoming. Room was large and comfortable and lunch in the Lido was nice.

Dear Donna T., Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay, particularly the welcoming service during check-in, the comfort of your room, and your lunch experience in the Lido. Your appreciation motivates our team to continue delivering exceptional service. Best regards, Queen Elizabeth 2

Customer review rating 4.5/5

George J. Solo - Confirmed reviews ALL

It was good

Dear George J., Thank you for your positive feedback. We are pleased to hear that you had a good experience during your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Queen Elizabeth 2

Customer review rating 0.5/5

Maheshkumar S. Families - Confirmed reviews ALL

stayed at Queen Elizabeth for my 10th anniversary and had contacted the hotel in advance to arrange an anniversary cake. I was informed that a surprise would be arranged, but unfortunately nothing was done. This was very disappointing and poorly handled for a special occasion.

Customer review rating 5.0/5

Iulian P. Couples - Confirmed reviews ALL

Nothing to add

Dear Iulian P., Thank you for your positive feedback regarding your recent stay at Queen Elizabeth 2. We are delighted to hear that you enjoyed our location and appreciated our staff's service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Queen Elizabeth 2

Customer review rating 2.0/5

Huong T. T. T. Business - Confirmed reviews ALL

The lobby and breakfast area are spacious and they are the best parts of the hotel. The worst is the gym and pool floor. So smelly with clorine from the tiny pool, like a pond. Old and super outdated from flooring to ceiling to lightings to mirrors. This gym is the most demotivated gym for workout. The staff at this gum/pool is unfriendly, un welcoming. When I asked him to mute the TV when I was there and no one was around, he said it has to be on for other guests!?! Who goes to the gym to watch or listen to TV/news? Everyone nowadays has their earpod in the gym, listening to their own music. It’s 2025 going to 2026! The tiles on the floor are worth throwing away. Please spend money to renovate that gym&pool floor. The ship had a lot of guests but only max 5 people went to the gym at peak time.

Dear Huong T. T. T., Thank you for sharing your feedback regarding your recent experience at Queen Elizabeth 2. We are pleased to hear that you found the lobby and breakfast area to your liking; however, I regret that the gym and pool did not meet your expectations. Your comments about the condition and atmosphere of these facilities are noted, and I understand how important a pleasant environment is for our guests. Regarding the staff interactions you experienced, we strive to provide a welcoming atmosphere and your feedback will be instrumental in addressing any shortcomings in guest service. We appreciate your perspective on the amenities offered in our gym, and your suggestion about the television policy is duly noted. Our team is committed to enhancing the overall guest experience, and your insights are vital as we continually assess our facilities. Thank you once again for your input. We hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Queen Elizabeth 2

Other web-users rate our hotel

  • 942 reviews 6.8/10 Location
  • 2,102 reviews 7/10 Room
  • 2,781 reviews 7.6/10 Service
  • 42 reviews 7/10 WiFi
  • 867 reviews 5.3/10 Comfort
  • 751 reviews 8.5/10 Breakfast
  • 646 reviews 6.9/10 Cleanliness
  • 604 reviews 5.5/10 Amenities

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