Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.2/5 2,088 reviews

Queen Elizabeth 2 - Image 1
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Description

Hotel extras

  • Dubai's only floating hotel, where iconic maritime heritage meets contemporary comfort.

  • Located in Port Rashid, just moments from Heritage Hall, beaches and Burj Khalifa

  • 447 thoughtfully restored rooms and suites with views of the sea or Dubai skyline

  • A distinctive stay experience with a Heritage Tour, theatre, spa, gym and indoor pool

  • Immersive heritage experiences aboard a legendary ship

Our accommodation(s)

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Room 1

Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,088 reviews

Customer review rating 3.5/5

Akash K. S. T. A. C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Sagar C. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Mehrin F. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Queen Elizabeth 2 Hotel. We sincerely apologize that your stay did not meet your expectations. It is disappointing to learn that you were dissatisfied with the room size, the room layout, the television, and the accessibility of some of our facilities. We also regret that these aspects affected your overall staycation experience. As a historic ocean liner, the Queen Elizabeth 2 offers a unique accommodation experience, and while we strive to preserve the ship's original character, we also continuously work to enhance our facilities and guest comfort. Your comments regarding the room, accessibility, and amenities have been shared with the relevant departments for review as part of our ongoing improvement efforts. We also apologize if our service did not meet the high standards we aim to deliver. Guest satisfaction is our top priority, and your feedback is invaluable in helping us identify areas where we can improve. We truly appreciate you taking the time to share your experience and sincerely hope you will give us another opportunity to welcome you back. We would be grateful for the chance to restore your confidence and provide you with a much more enjoyable stay. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Dinesh P. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your exceptional feedback and for awarding us a perfect 100/100 score. We are truly delighted to know that you enjoyed the unique energy and atmosphere of the Queen Elizabeth 2 Hotel. It is wonderful to hear that the vibes made such a positive impression on your stay and that you had an outstanding experience from arrival to departure. We are especially pleased that you appreciated the cleanliness of the hotel and found our hygiene standards to be top-notch. Your kind compliments about our team mean a great deal to us, and we will be delighted to share your encouraging words with all our colleagues, who will be thrilled to know they contributed to making your stay memorable. It is also wonderful to hear that you are already looking forward to returning and experiencing one of our premium rooms. We would be honored to welcome you back and make your next stay even more memorable. Thank you once again for your generous recommendation and support. We look forward to welcoming you back to the Queen Elizabeth 2 Hotel very soon. Kind regards, Queen Elizabeth 2 Management Team

Customer review rating 1.5/5

Colin S. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay at Queen Elizabeth 2. We sincerely regret that your experience did not meet your expectations. Please accept our sincere apologies for the shortcomings you encountered during your stay. While we are pleased to know that your arrival and check-in experience met your expectations, we are sorry to learn that the condition of your room, the cleanliness, breakfast experience, and the maintenance of certain public areas fell below the standards we strive to deliver. We also sincerely apologize for the confusion regarding your breakfast entitlement. We understand how frustrating this situation must have been, particularly after receiving incorrect information during check-in. Your comments have been shared with our Front Office and Food & Beverage teams to reinforce the importance of providing accurate and consistent information to our guests. Furthermore, we regret the maintenance issues you experienced, including the condition of your initial room, the delay in resolving the reported defects, and the concerns you observed in some of our public areas. Please be assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate review and corrective action. We also appreciate your observations regarding the signage and operating hours of the Golden Lion Pub. Clear communication is essential to the guest experience, and your comments will help us improve the information provided to our guests. Your feedback is invaluable to us as it highlights areas where we need to improve. We appreciate your honesty and sincerely hope you will give us another opportunity to restore your confidence in Queen Elizabeth 2 and provide you with the high standard of service you rightfully expect. Kind regards, Queen Elizabeth 2 Management Team

Other web-users rate our hotel

  • 925 reviews 7.2/10 Location
  • 2,037 reviews 6.8/10 Room
  • 2,842 reviews 6.8/10 Service
  • 34 reviews 6.5/10 WiFi
  • 1,162 reviews 6.8/10 Food
  • 777 reviews 5.2/10 Comfort
  • 774 reviews 7.7/10 Breakfast
  • 659 reviews 6.7/10 Cleanliness

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