Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.2/5 2,040 reviews

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Queen Elizabeth 2 - Image 1
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Mina Rashid, Bur Dubai, 6769 DUBAI, United Arab Emirates

Description

Hotel extras

  • Dubai's only floating hotel, where iconic maritime heritage meets contemporary comfort.

  • Located in Port Rashid, just moments from Heritage Hall, beaches and Burj Khalifa

  • 447 thoughtfully restored rooms and suites with views of the sea or Dubai skyline

  • A distinctive stay experience with a Heritage Tour, theatre, spa, gym and indoor pool

  • Immersive heritage experiences aboard a legendary ship

Our accommodation(s)

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Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Telephone
Fax +971 4 526 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,040 reviews

Customer review rating 3.0/5

Thomas M. Couples - Confirmed reviews ALL

The rooms are decent, but there are noticeable maintenance issues. The overall vibe of the Queen Mary ship is great and gives a nice feel, but the food was a major disappointment—the worst part of the experience. The main drawbacks are definitely the maintenance and the food quality.

Dear Valued Guest, Thank you for sharing your detailed feedback following your recent stay with us at the Queen Elizabeth 2 Hotel. While we are pleased to know that you appreciated the unique atmosphere of the ship and had a positive experience with our team and check-out process, we sincerely regret that your overall stay did not fully meet your expectations. Please accept our sincere apologies for the maintenance concerns in your room, as well as the cleanliness standards and the quality of the breakfast, which clearly fell short of what we aim to deliver. Your comments have been taken very seriously and have been shared with our Engineering, Housekeeping, and Culinary teams for immediate review and corrective actions. We truly value your feedback as it highlights areas where we must improve, and we are committed to enhancing both our facilities and dining experience to ensure a more satisfying stay for our guests. We hope to have the opportunity to welcome you again and provide you with a much-improved experience. Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Michael D. Business - Confirmed reviews ALL

Completely unique: very helpful staff

Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your recent stay at the Queen Elizabeth 2 Hotel. We are truly delighted to know that you had such an exceptional experience and appreciated the unique heritage of the ship. Your kind words about our helpful team are especially rewarding, as delivering attentive and memorable service is at the heart of what we do. We are also pleased to see that you enjoyed your accommodation, cleanliness, and overall stay. Your feedback regarding the breakfast selection and sustainability is well noted, and we will continue working on enhancing these aspects to further improve our guest experience. It was a pleasure having you with us, and we look forward to welcoming you back onboard for another outstanding stay. Queen Elizabeth 2 Management Team

Customer review rating 4.0/5

Yaseen Q. A. Couples - Confirmed reviews ALL

Good service

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Queen Elizabeth 2 Hotel. We are pleased to know that you had a comfortable stay and appreciated the service provided by our team. It is always encouraging to receive positive feedback from our guests. At the same time, we have noted your comments regarding the accommodation, cleanliness, and breakfast selection. Your feedback has been shared with the relevant teams, as we continuously strive to enhance the overall guest experience and deliver higher standards across all areas. We also appreciate your feedback regarding your recognition as an ALL member, and we will continue working on improving this aspect to ensure a more personalized experience during future stays. Thank you once again for your valuable feedback. We look forward to welcoming you back onboard for an even better experience. Queen Elizabeth 2 Management Team

Customer review rating 5.0/5

Clen N. Couples - Confirmed reviews ALL

Just wrapped up my second stay at the Queen Elizabeth 2 Hotel in Dubai, and it was just as amazing as the first! This time I was lucky enough to get a sea view room, which made the experience even more special. The room was super comfortable, the food was absolutely delicious, and the overall atmosphere of the ship is something you just don’t get anywhere else. There’s a unique charm staying on such an iconic vessel. Safe to say, it continues to impress every time. Already looking forward to my next stay!

Dear Valued Guest, Thank you for sharing your wonderful feedback and for choosing to stay with us again at the Queen Elizabeth 2 Hotel. We are truly delighted to know that your second stay was just as exceptional as your first and that you particularly enjoyed your sea view room, the comfort of your accommodation, and the unique atmosphere of our iconic vessel. It is always rewarding to hear that our guests continue to have memorable experiences with us. We are also pleased that you appreciated the cleanliness, food quality, and our sustainability initiatives, as well as the service provided by our team. Your kind words mean a great deal to all of us and serve as a strong motivation to continue delivering the highest standards of hospitality. At the same time, we have noted your feedback regarding the check-in experience and will continue working on enhancing its efficiency to ensure a smoother arrival for our guests. Thank you once again for your continued trust and support. We look forward to welcoming you back onboard for another exceptional stay. Queen Elizabeth 2 Management Team

Customer review rating 3.5/5

Jamal A. N. M. Families - Confirmed reviews ALL

Non availability of swimming pool disappointed me a bit. Main purpose of the stay was there for the enjoyment of my kids and no swimming pool affected it.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Queen Elizabeth 2 Hotel. We are pleased to know that you found your stay comfortable and enjoyed the breakfast selection, as well as our sustainability initiatives such as the wooden room keys. At the same time, we sincerely regret that the non-availability of a swimming pool impacted your family experience, especially as your stay was planned for your children’s enjoyment. We truly understand how important such facilities are for family stays and appreciate your feedback. We also apologize for the inconvenience you faced during the booking process due to the technical issue with the payment page. This is certainly not the experience we aim to provide, and your comments have been shared with the relevant team for review and improvement. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back for a more enjoyable and seamless experience in the future. Queen Elizabeth 2 Management Team

Other web-users rate our hotel

  • 957 reviews 7.3/10 Location
  • 2,068 reviews 6.9/10 Room
  • 2,835 reviews 7.5/10 Service
  • 36 reviews 7.4/10 WiFi
  • 835 reviews 5.4/10 Comfort
  • 776 reviews 8.2/10 Breakfast
  • 664 reviews 6.6/10 Cleanliness
  • 626 reviews 5/10 Amenities

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