Fairmont Dubai 5 stars

Customer review rating (ALL Rating) 4.6/5 1,677 reviews

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Description

Hotel extras

  • Prime location on Sheikh Zayed Road, near Burj Khalifa and Dubai World Trade Centre

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Eleven dining and entertainment venues

  • Wellbeings Spa and rooftop pool with Arabian Gulf and skyline views

  • Comfort rooms and suites with luxury amenities and sweeping Dubai views

Our accommodation(s)

Hotel location

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 DUBAI
United Arab Emirates

GPS:25.2264, 55.284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,677 reviews

TripAdvisor Rating  4.7/5  6,809 reviews

Customer review rating 4.0/5

Parveer S. Business - Confirmed reviews ALL

It was good to stay with with this hotel

Dear Parveer, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience. Best regards, Fairmont Dubai

Customer review rating 3.5/5

Nitin C. Business - Confirmed reviews ALL

Rooms and Common areas need upgrading

Dear Nitin, Thank you for your feedback regarding the condition of our rooms and common areas. We appreciate your observations and will certainly take them into consideration as we continually strive to enhance our guests' experiences. Best regards, Fairmont Dubai

Customer review rating 4.0/5

Hossam S. A. M. Business - Confirmed reviews ALL

The hotel is very nice, staff are excellent and food is very good especially bakery items, thanks to your cooking staff, and restaurant staff are excellent.

Dear Hossam, Thank you for your kind words regarding our location, staff, and culinary offerings. We appreciate your feedback about the water bottles, and I assure you that your comments will be taken into account for further investigation. It is gratifying to know that you enjoyed the bakery items and found our team to be excellent. Your insights assist us in maintaining the high standards we strive for at Fairmont Dubai. Thank you once again for your feedback. Best regards, Fairmont Dubai

Customer review rating 2.0/5

Saad M. A. Business - Confirmed reviews ALL

No loyalty scheme was highlighted at the time of check-in, I wasn't aware it is part of Accor Hotel Group. Complimentary water bottles in-room had a weird taste of water. Coffee Capsules were extremely substandard coffee taste. No prayer mat.

Dear Saad, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest review and value your insights. We're sorry to hear that your experience was not entirely as expected. At the Fairmont Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that your comments are taken into account and will be shared with our team to do the needful. It would be such a pleasure to welcome you back soon to witness our various improvements. Sincerely, Fairmont Dubai

Customer review rating 5.0/5

Weitai C. Couples - Confirmed reviews ALL

I recently stayed at your hotel from November 23rd to 26th, in room 3102, and I would like to take this opportunity to express my heartfelt gratitude to Yoossel Morroco, a front desk staff member at Fairmont Hotel. I have stayed at Fairmont hotels in several countries, but Yoossel has made the most impressive impact on me. Since my arrival, Yoossel has been incredibly helpful and has consistently provided me with exceptional service, making me feel right at home. He has gone above and beyond my expectations, addressing my needs with professionalism and a friendly attitude. Such outstanding service has undoubtedly enhanced my experience during my stay at Fairmont. Once again, I thank Yoossel for his dedication and enthusiasm. I look forward to returning to your hotel in the future and experiencing such high-quality service again.

Dear Weitai, We are delighted to see your excellent rating and even more pleased to know that your stay with us was flawless. At Fairmont Dubai, our main goal is to provide exceptional service and ensure every guest enjoys a memorable, home-like experience. It is wonderful to hear that we exceeded your expectations in both hospitality and service. As well, we truly appreciate your kind words about Youssef, who is well-known for his professionalism and warmth. We will be sure to pass along your lovely feedback to him—it will certainly make his day. Thank you once again for choosing our hotel for your holiday. We look forward to the pleasure of welcoming you and your family back in the future. Sincerely, Fairmont Dubai

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Other web-users rate our hotel

  • 1,138 reviews 9.6/10 Location
  • 1,592 reviews 8.6/10 Room
  • 5,144 reviews 9.6/10 Service
  • 10 reviews 5.2/10 WiFi
  • 1,114 reviews 8.7/10 Breakfast
  • 911 reviews 9.1/10 Food
  • 780 reviews 9.2/10 Vibe
  • 633 reviews 8.8/10 Cleanliness

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