Fairmont Dubai 5 stars

Customer review rating 4.4/5 4,411 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Fairmont Dubai
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+ 21 Services
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Room 1

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Hotel extras

  • Conveniently located in Dubai is just 10 minutes away from the world's largest shopping Mall.

  • Directly connected to the metro system and to the area of Dubai World Trade Centre.

  • 19 meeting spaces located on the 33rd floor with natural daylight.

  • Complimentary Wifi

  • An array of dining and entertainment venues await you.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursionsPaying
Catering
  • 6 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Fairmont Dubai

Sheikh Zayed Road
Dubai
97555
dubai
united arab emirates

Tel: +97143325555

Fax: (+971)43324555

Check-in from 15h00

Check out up to 12h00

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 60km / 37.28 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.2264, 55.284

Our accommodation(s)

Classical elegance and contemporary decor are reflected throughout the 394 guestrooms and suites - combining timeless style with generous comfort. Polished granite floors and soft luxurious fabrics are united to create a soothing atmosphere - complemented by stunning panoramic views of the city.

Fairmont King NS

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Twin / Twin NS

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont View King Non Smoking

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Gold King NS

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont Gold JNR STE NS

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Fairmont King SK

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View King Smoking

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Large Two Bedroom Suite King SK

  • Max. number of persons: 6
  • Area: From 137 / 1475 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

The Exchange Grill

Type of cuisine: International

The Exchange Grill's legendary service and unbeatable quality are offering a food menu that's packed with sizzling steaks and culinary creations that are sure to please.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Noire

Type of cuisine: International

From pitch-black settings, night vision equipped waiters or the thrill of experiencing 5-star gourmet cuisine sight unseen, Noire brings you one of the top experiences in Dubai and a culinary adventure unlike anything else in town.

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DOKUZ

Type of cuisine: Thematic cuisine

With a full range of flavored shisha offerings, al fresco skyline views and Turkish inspired cuisine and barbecue, this outdoor venue is the perfect place for the after work tête-à-tête with friends or for those seeking a personal retreat to unwind.

Dinner

17:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ SUSHI

Type of cuisine: Japanese

Tradition meets innovation in the form of a revolving Sushi belt! This contemporary Japanese café in Dubai entices diners with tantalising delicacies, featuring a selection of uniquely crafted sushi and sashimi assortments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASCADES

Type of cuisine: Mediterranean

Enjoy casual, contemporary cuisine all day dining at Cascades. Located under a soaring atrium, this outlet showcases an array of international delights from an extensive array of Arabic Mezzah, signature salads, grilled specialties and beyond.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Pronto

Type of cuisine: International

Guests can enjoy a selection of freshly baked pastries and the aromatic flavours of freshly brewed coffee in the morning, while the lunch menu offers delectable signature sandwiches, salads and the chef's daily specials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Cin Cin

Non contractual photo

The chic wine bar with avant-garde style and contemporary chill out music has become a true destination for the urban set. A cutting edge menu, including waygu beef burgers, tapas to share and other international delicacies.

The Cigar Bar

Non contractual photo

Enjoy the warm tones of the mahogany lined interior and rich dark enveloping furniture. Featuring an impressive selection of world-class cigars in a handcrafted, walk-in humidor, specialty cognacs and whiskies.

Trophy Room

Non contractual photo

Trophy Room is a sports bar where champions are made and winning moments in history celebrated. It's a place where sports enthusiasts create memories of their own and food-lovers indulge in classic British, European and international bar food favorites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 247

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Fairmont Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,411 reviews

Great staff and facilities

Customer review rating 4.4/5

D Business - 11/01/2021 Confirmed reviews ALL

Stay there regularly for business. Always a pleasant experience. Staff from front desk, wait staff, room attendants and gym attendants all very friendly and helpful.

Dear Donald A., Greetings from Fairmont Dubai, Thank you very much for these wonderful comments about our hotel service, we are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai

Good Stay at Fairmont Dubai, Sh. Zayed Rd.

Customer review rating 4.4/5

Namrata L. Families - 11/01/2021 Confirmed reviews ALL

Our family of 4 stayed at the 2 bedroom suite for 11 nights including New Years Eve at the Fairmont Dubai. The hotel is centrally located, well equipped with all the amenities and a staff that goes out of their way to please. I would highly recommend.

Dear Ms. Namrata, Greetings from Fairmont Dubai! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai

Great service

Customer review rating 4.4/5

Craig Business - 04/01/2021 Confirmed reviews ALL

Always a pleasure to stay with you.

Dear Captain K., Wishing you and your family a Happy New Year! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Rooms Controller - Front Office PO Box 97555 Fairmont Dubai – Sheikh Zayed Road Dubai, United Arab Emirates www.fairmont.com I www.accorhotels.com

Excellent location being close to metro stop. Super clean room. Wonderful service.

Customer review rating 4.4/5

Mehnaax Couples - 01/01/2021 Confirmed reviews ALL

We had a wonderful stay at this hotel. Our room was kindly made up for a special occasion as complimentary. Staff are so helpful, service is spectacular, rooms are clean.

Dear Ms. Mehnazz, Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable, our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai
Customer review rating 4.4/5

Medhat A. Friends - 29/12/2020 Confirmed reviews ALL

Not good

Dear Mr. A., Greetings from Fairmont Dubai and wishing you and your family Happy New Year! Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Great service

Customer review rating 4.4/5

Eh Business - 27/12/2020 Confirmed reviews ALL

Initially I was upgraded to a large condo-style suite. I ended up switching back to regular size room because the wifi in the unit didn’t seem to work. Also, there was no phone in the bedroom - pretty important item for most pilots, and the TV in the bedroom was very tiny. Most pilots are exhausted by the time we check in so we spend the majority of our time sleeping or just recharging while watching a movie. I don’t need a huge living room to do that.

Dear Captain H., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences caused, for the insufficient wifi signal in the Residence suite where you first initially checked-in. Meanwhile, as for the rest of your stay experience, we very much appreciate your ratings and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai

Great stay

Customer review rating 4.4/5

Joseph M. Business - 26/12/2020 Confirmed reviews ALL

Great hotel , great staff , the best

Dear Mr. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Mr. M.,, our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Always comfortable

Customer review rating 4.4/5

Lukas L. Business - 26/12/2020 Confirmed reviews ALL

Regular guest via work assignment. The rooms are comfortable, yet dated. Power outlets are not conveniently located, and require an adapter. The amenities are good, and the staff is professional and very helpful.

Dear Mr. L., Greetings from Fairmont Dubai! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Shirley . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Friendly staff

Customer review rating 4.4/5

Mt Business - 26/12/2020 Confirmed reviews ALL

Stayed for work. Room was clean and ready on time. Staff was friendly and pool was excellent for exercise.

Dear Mr.T., Greetings from Fairmont Dubai and hope you and your family are doing well! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Safe & Clean

Customer review rating 4.4/5

Anonymous Business - 24/12/2020 Confirmed reviews ALL

Great experience all around. I do miss the breakfast buffet though.

Dear Captain R., Greetings from Fairmont Dubai and hope you and your family are doing well! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to the Buffet breakfast, we are still waiting for the updated guideline from DTCM , so that we can cater to our guest needs and resume our breakfast buffet operations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Good location, peaceful

Customer review rating 4.4/5

Anonymous Business - 21/12/2020 Confirmed reviews ALL

Great assistance from Rachel front desk manager. Staff are courteous. Bell-hop not very helpful, only giving option of hotel limo or two cabs for 3 of us. Why not Uber?

Dear Mr. H., Greetings from Fairmont Dubai and wishing you and your family Happy New Year! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I have conveyed your kind compliments to Rachelle David , who was extremely glad to learn that she was able to make positive moment of truth to your experience. At the same time, I was concerned to read that on this occasion we did not meet some of your expectations . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

Poor service, extremely noisy

Customer review rating 4.4/5

Andrew P. Couples - 21/12/2020 Confirmed reviews ALL

Service could have been better. Front desk slowly reacts on the requests or forgets it at all. The room was very noisy. Music bass and sound coming from the nightclub was very disturbing. The pools are small with not enough sun beds. The hall was nicely decorated.

Dear Mr. P., Greetings from Fairmont Dubai and wishing you and your family Happy New Year! Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a Valued Guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “30” however, we also notice that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further and find out more details on your stay. Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. Sincerely, Vishal Ranghar Assistant Front Office Manager Fairmont Dubai P.O. Box 97555 Sheikh Zayed Road Dubai, UAE Tel +971 4 … Mob +971 50… Fax +971 4 … www.fairmont.com

perfect.....as usual

Customer review rating 4.4/5

David N. Business - 16/12/2020 Confirmed reviews ALL

our airline crews layover at the Fairmont. Outstanding quality and service for our pilots for many years now. Thank you !

Dear Mr. N., We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra…

Great experience

Customer review rating 4.4/5

Freddy D. S. Business - 15/12/2020 Confirmed reviews ALL

All good Great place to stay

Dear Mr. De S., We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra…

Right Location for my stay.

Customer review rating 4.4/5

Moidul H. Business - 14/12/2020 Confirmed reviews ALL

Always a pleasant stay at the Fairmont. I really enjoy my stay here as it provides me with all the necessities I require.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra…
Customer review rating 4.4/5

Anonymous Business - 14/12/2020 Confirmed reviews ALL

We are in lock down in your hotel, unable to leave. You have a captive audience so I don’t believe my assessment of your hotel will help. The quality of your hotel diminished since you have taken ownership, it can not be claimed on COVID. The staff does the best with what they have been given. We are now staying in the residence wing of the hotel .it is very stark in contrast to the main hotel.Cold and Uninviting would be the best words to describe the suite. The food and liquor prices are well above the averages we see in other parts of the world. I would not bring my family to stay in this hotel for holiday. I know my company pays for our rooms so I am not paying for that but I fly around the world every month and the only thing I get to look forward to in Dubai now is the weather. Sorry for being so blunt but this is one mans opinion and I wanted to give you an honest assessment of how you rate.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra…

Great after change of Rooms

Customer review rating 4.4/5

Hercules Business - 08/12/2020 Confirmed reviews ALL

First was given a luxury apartment due to construction in the main hotel, however there was also construction close to the apartment. A replacement room was quickly offered in the main hotel and was far better for the business traveler. Only thing, I was not offered a complimentary meal for the inconvenience. If they had gone out of their way to make me feel as a valued customer, they would have earned higher rating.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra… fairmont.com/dubai

Good stay

Customer review rating 4.4/5

Gaith E. Business - 30/11/2020 Confirmed reviews ALL

It was good stay. 2 things to improve and I have already shared with the receptionist. 1. The AC sounds is very loud in the bedroom and I had to turn it off. 2. At 10 AM there was a very loud noise for some construction work- I understood that you are fixing water pipes

Dear Mr. E., We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, we would also like to thank you for sharing your comments about the aircontining noise and maintenance work. Rest assured that we have taken measures in order to avoid such thing from happening again. Once again, than you for sharing your experience, and we hope to welcome you back to Fairmont Dubai soon. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai Sheikh Zayed Road Dubai United Arab Emirates 97555 T +971 4 … ra… fairmont.com/dubai

Good location and service

Customer review rating 4.4/5

Hem U. Friends - 20/11/2020 Confirmed reviews ALL

Good experience - staff was very attentive

Dear Mr. H., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Mr. H., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachelle David Fairmont Gold Manager Fairmont Dubai

Excellent

Customer review rating 4.4/5

Anonymous Business - 13/11/2020 Confirmed reviews ALL

Excellent service, friendly staff, clean

Dear Mr. H., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Mr. H., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Guest Experience Manager Fairmont Dubai

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