Fairmont Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,577 reviews

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Description

Hotel extras

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Ten dining and entertainment venues

  • Rejuvenating treatments at the Wellbeings Spa, and a rooftop pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with luxury amenities and sweeping city views

Our accommodation(s)

Hotel location

Fairmont Dubai

Sheikh Zayed Road, Dubai
97555 DUBAI
United Arab Emirates

GPS:25.2264, 55.284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,577 reviews

TripAdvisor Rating  4.5/5  6,542 reviews

Unprofessional Service: Avoid Javed at All Costs!

TripAdvisor rating 1.0/5

Ahmed S Solo travel - TripAdvisor review

I had a really bad experience with Javed. His service was horrible, and he was quite rude. It felt like he wasn't professional at all, which made the whole situation really uncomfortable. I would definitely recommend trying to avoid him if you're planning to come to the lobby. It's disappointing when you expect good service and end up with someone who doesn't seem to care about their job or the customers. Overall, my interaction with him left a negative impression, and I hope others can steer clear of the same experience.

Dear Ahmed, Thank you for taking the time to write a review. We’re very sorry to hear about your recent experience. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, Fairmont Dubai

Good hoteİ

TripAdvisor rating 5.0/5

188bu_ray Business - TripAdvisor review

Very happy ın faırmont hotel,ıt comfortable to stay. The bonus to the lovely hotel ıs the staffs,very are all perfect ın takıng care of people. The receptıonıst were super amazıng,hıghıy recommemded. Shout out to the fıoor supervısor OIawoİe and Iqbai

Dear 188bu_ray, Thank you for sharing this awesome feedback of your recent stay at our hotel. We are thrilled that you were happy with our high-notch services and professional staff. We look forward to welcome you again soon for another amazing experience. Warm regards, Fairmont Dubai

Great Hospitality

TripAdvisor rating 5.0/5

Road38362972363 TripAdvisor review

Olawole and Bikash in housekeeping whent beyond to satisfy our need and they ensure we were well taken care of. The restaurant food was good and the ambiance was very nice. The swimming pool was clean. Everything is perfect and i will recommend to all traveller to visit and enjoy fairmont

Dear valued guest, Thanks for leaving us such a nice review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Fairmont Dubai

GOOD VIBES !!!!

Customer review rating 5.0/5

Ash Friends - Confirmed reviews ALL

My best friends and I embarked on our first trip to Dubai, and we had an amazing time! We stayed at the Fairmont, which is conveniently located in the heart of the city. The staff were incredibly friendly and helpful, making sure we had everything we needed. They were also super accommodating when we asked for a late check-out. I highly recommend the Fairmont to anyone looking for a luxurious and comfortable stay in Dubai.

Dear Ashish, It is a great pleasure to us to see your amazing comment and perfect rating. We are so happy to know that your stay went smooth and all our services were up to your expectations. We also appreciate your kind words to our staff who put great efforts to provide our guests with a comfortable and memorable stay. We will pass your comments to all the team as they will be glad and motivated. We do really hope to welcome you again soon for another amazing experience. Sincerely, Fairmont Dubai

Unforgetable First Dubai Adventure: Elevating the experience with Fairmont.

TripAdvisor rating 5.0/5

judelyn a TripAdvisor review

Hotel Staff very accommodating and affable. Extraordinary experience from brrath taking view to luxurious amenities, it was an unforgettable journey that left me in awe at every turn. Buffet breakfast is absolutely delicious........

Dear 589judelyna, Thank you for the glowing review! It was a pleasure having you as our guest. We're thrilled to know that you had a memorable stay at our hotel and can't wait to have you back for another fantastic stay. Safe travels until then! Kind regards, Fairmont Dubai

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Other web-users rate our hotel

  • 1,027 reviews 9.6/10 Location
  • 1,454 reviews 8.5/10 Room
  • 3,199 reviews 9.5/10 Service
  • 10 reviews 6.7/10 WiFi
  • 778 reviews 7.8/10 Breakfast
  • 567 reviews 8.8/10 Cleanliness
  • 66 reviews 8.7/10 Bar

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