Fairmont Dubai 5 stars

Customer review rating 4.4/5 4,457 reviews

ALLSAFE approved hotel

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Fairmont Dubai
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+ 21 Services

Hotel extras

  • Labeled ALLSAFE

  • In the heart of Dubai, near the World Trade Ce ntre and International Financial Centre

  • Nine restaurants and bars, including an award- winning dine-in-the-dark experience

  • Rejuvenating treatments at The Spa, and a roof top pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with lu xury amenities and sweeping city views

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursionsPaying
Catering
  • 6 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 20 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Fairmont Dubai

Sheikh Zayed Road
Dubai
97555 dubai
united arab emirates

Tel: +97143325555

Fax: (+971)43324555

Check-in from 15h00

Check out up to 12h00

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 60km / 37.28 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.2264, 55.284

Our accommodation(s)

Classical elegance and contemporary decor are reflected throughout the 394 guestrooms and suites - combining timeless style with generous comfort. Polished granite floors and soft luxurious fabrics are united to create a soothing atmosphere - complemented by stunning panoramic views of the city.

Fairmont King NS

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Fairmont Twin / Twin NS

  • Max. number of persons: 2
  • Area: From 41 / 441 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Fairmont View King Non Smoking

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Fairmont Gold King NS

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Fairmont Gold JNR STE NS

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

Fairmont King SK

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Fairmont View King Smoking

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Fairmont Gold Large Two Bedroom Suite King SK

  • Max. number of persons: 4
  • Area: From 137 / 1475 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)
Rooms

Our restaurants and bars

The Exchange Grill

Type of cuisine: International

The Exchange Grill's legendary service and unbeatable quality are offering a food menu that's packed with sizzling steaks and culinary creations that are sure to please.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Noire

Type of cuisine: International

From pitch-black settings, night vision equipped waiters or the thrill of experiencing 5-star gourmet cuisine sight unseen, Noire brings you one of the top experiences in Dubai and a culinary adventure unlike anything else in town.

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DOKUZ

Type of cuisine: Thematic cuisine

With a full range of flavored shisha offerings, al fresco skyline views and Turkish inspired cuisine and barbecue, this outdoor venue is the perfect place for the after work tête-à-tête with friends or for those seeking a personal retreat to unwind.

Dinner

17:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ SUSHI

Type of cuisine: Japanese

Tradition meets innovation in the form of a revolving Sushi belt! This contemporary Japanese café in Dubai entices diners with tantalising delicacies, featuring a selection of uniquely crafted sushi and sashimi assortments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASCADES

Type of cuisine: Mediterranean

Enjoy casual, contemporary cuisine all day dining at Cascades. Located under a soaring atrium, this outlet showcases an array of international delights from an extensive array of Arabic Mezzah, signature salads, grilled specialties and beyond.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Pronto

Type of cuisine: International

Guests can enjoy a selection of freshly baked pastries and the aromatic flavours of freshly brewed coffee in the morning, while the lunch menu offers delectable signature sandwiches, salads and the chef's daily specials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Cin Cin

Non contractual photo

The chic wine bar with avant-garde style and contemporary chill out music has become a true destination for the urban set. A cutting edge menu, including waygu beef burgers, tapas to share and other international delicacies.

The Cigar Bar

Non contractual photo

Enjoy the warm tones of the mahogany lined interior and rich dark enveloping furniture. Featuring an impressive selection of world-class cigars in a handcrafted, walk-in humidor, specialty cognacs and whiskies.

Trophy Room

Non contractual photo

Trophy Room is a sports bar where champions are made and winning moments in history celebrated. It's a place where sports enthusiasts create memories of their own and food-lovers indulge in classic British, European and international bar food favorites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 247

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Fairmont Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,457 reviews

Customer review rating 5.0/5

Z. M. Families - 04/04/2021 Confirmed reviews ALL

It was a really good experience. The location of the hotel was good and the rooms are nice. We had a room with view to Shaykh Zayed Road which made our experience even.better. the staff were responsive and friendly which made the stay much more comfortable.Especially would like to emphasise the staff of the resaurant who served breakfast. They were very friendly, caring and attentative.This made us feel at home. The food was of high quality. The most important thing was COVID 19 preventive measures and we were impressed they way the hotel.was following COVID 19 prevention measures which made us feel safe at the hotel

Dear Mr. Z., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable, our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Fairmont Dubai

Excellent Experience

Customer review rating 4.5/5

Hisham Business - 29/03/2021 Confirmed reviews ALL

As usual, my stay in Fairmont is never a disappointment, very friendly and helpful staff especially the front office I got a free upgrade to suite, excellent service, breakfast is amazing, hotel facilities is world-class

Dear Mr. A., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable, our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Fairmont Dubai

very good hotel in Dubai!!

Customer review rating 5.0/5

Chris B. Couples - 15/03/2021 Confirmed reviews ALL

From beginning to end AS ALWAYS the Fairmont Dubai did not disappoint. From the Bellman who remembered me to the check in and check out, simply perfect. I am looking forward to the hustel an bustle next time when Covid is hopefully over!!!!!

Dear Christopher b., Greetings from Fairmont Dubai, We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Bhim who has welcomed you upon check in . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Fairmont Dubai

Excellent staff and great location

Customer review rating 4.5/5

Deviprasad S. Solo - 10/03/2021 Confirmed reviews ALL

Had stayed in the Fairmount only for a couple of days.. it is centrally located, the check in process was smooth. The staff is very courteous, the food was great. Breakfast was great. The Arabic breakfast tasted well but did not go well with my stomach.. Room was very spacious .

Dear Mr. S., Greetings from Fairmont Dubai, Thank you very much for these wonderful comments about our hotel service, we are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. I am very much concerned to hear your comments about the Food during breakfast. We are very much focus to keep our guests happy with utmost care and attention. Please accept our sincere apologies for the inconvenience and thank you for bringing this matter to our attention for us to be able to communicate with our kitchen team. We thank you for sharing your experience with us and look forward to serving you again soon. Best wishes, Hotel Manager Fairmont Dubai

Perfect in every way

Customer review rating 5.0/5

Emma Business - 01/03/2021 Confirmed reviews ALL

I had the pleasure of being a guest at the Fairmont Duabi for 4 days. From the courteous welcome and the efficient check in through to a smooth departure, the stay was perfect in every way.

Dear Ms. Emma, Greetings from Fairmont Dubai, Thank you very much for these wonderful comments about our hotel service, We are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Best wishes, Ghalia Azzubaidi Fairmont Dubai
Customer review rating 4.5/5

Amr R. Solo - 26/02/2021 Confirmed reviews ALL

Very good stay, simply no complaints

Dear Amr r., Greetings from Fairmont Dubai, Thank you for the positive feedback regarding your recent stay at our hotel. We are most pleased to hear that you have enjoyed your stay and we truly appreciate your positive reviews. Once again, thank you for sharing your comments and we look forward to welcome you back at Fairmont Dubai. Yours Sincerely, Ghalia Azzubaidi Fairmont Dubai

Great stay!!!

Customer review rating 5.0/5

Marc Solo - 21/02/2021 Confirmed reviews ALL

As always, the staff is World Class amazing, specially taking care of us during COVID days. Thank you!!! Will be back next month again.

Dear Moises C., Greetings from Fairmont Dubai, Thank you very much for these wonderful comments about our hotel service. We are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Best wishes, Ghalia Azzubaidi Fairmont Dubai

Nice stay.

Customer review rating 4.0/5

Jennifer P. Friends - 17/02/2021 Confirmed reviews ALL

Very nice hotel with over attentive staff. You feel a bit spied upon as they watch every bite of food. They interrupted a simple meal 9 times to make sure we were enjoying it and had everything we needed. The staff hovering over you is very very nice if a bit creepy and invasive. I absolutely loved the salon. The best hairdresser I’ve been to in years. The spa services were lovely even though most of the facilities were closed due to covid. Outdoor pools are a highlight of this hotel. The food is good if a bit plain and overpriced. Overall just nice, in that bland nothing to overwhelm you kind of way. The only thing that will stick in your memory is the pool mosaic.

Dear Jennifer P., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences caused, Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to regain your trust. Please feel free to contact me directly whenever your travels bring you back to Dubai. Looking forward to hearing from you. Thank you and best Regards, Hotel Manager

Good Location

Customer review rating 5.0/5

Carl C. Business - 15/02/2021 Confirmed reviews ALL

Nice Hotel , Clean , Tidy and spacious , located within 3 kms of all downtown locations , Burj KhaIifa , Dubai Mall . The Frame , Museum of the future and Garden Glow . Restaurants and Bars , well looked after by Zara who showed us pictures of the Fairmont resort at Ajman , looks well worth a visit All round 5 Stars

Dear Mr. C., Greetings from Fairmont Dubai, Thank you for taking the time to complete the survey, We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Fairmont Office team

Uncomfortable

Customer review rating 2.0/5

Yazan B. Business - 13/02/2021 Confirmed reviews ALL

Had to wake up every single day at 8am to the sound of really loud construction/ renovation right above me. All reception could do was tell me it was “emergency renovation” with no remedy. It is interesting that “emergency” renovation would take more than 30 days. Otherwise the stay was okay, room was fine, room service was hit or miss, service was okay.

Dear Mr. Yazan B., Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghalia Azzubaidi Fairmont Dubai

Run down and noisy

Customer review rating 3.5/5

Anonymous Couples - 11/02/2021 Confirmed reviews ALL

There was too much noise from the room above us. Also the hotel fittings in general were a bit old and run down. But service was excellent mostly.

Dear S., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences caused, Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to regain your trust. Please feel free to contact me directly whenever your travels bring you back to Dubai. Looking forward to hearing from you. Sincerely, Ghalia Azzubaidi Front Office Team

Outstanding

Customer review rating 5.0/5

Dana Business - 09/02/2021 Confirmed reviews ALL

Outstanding room, upgraded to suite. Facility is first rate. Staff was beyond outstanding. Trophy lounge great and affordable.

Dear Ms. T., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team

OK stay

Customer review rating 3.5/5

David J. Business - 25/01/2021 Confirmed reviews ALL

Was given a Residence room this stay. Wasn’t nearly as nice as it should have been. Felt very cold, sterile, hollow place. Would prefer to have stayed in one of the normal suites which are much nicer in my opinion.

Dear David J., Thank you for taking the time to tell us about your experience at the Fairmont Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghalia Azzubaidi Front Office Fairmont Dubai

Well located and we enjoy to stay in the fairmont dubai hotel.

Customer review rating 4.5/5

Renate K. &. K. C. Couples - 25/01/2021 Confirmed reviews ALL

It is hard to describe one of the experiences. The whole hotel and there employees make it very very special. The start in the morning for breakfast, the very loving welcome at the begin, and then you and the lady choose a table. The great variety for the breakfast, and they ask you different times would you have this or different kinds of coffee..... That is only one.....

Dear Renate Krammer, Thank you very much for these wonderful comments about our hotel service. We are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Best wishes, Ghalia Azzubaidi Front Office Team Fairmont Dubai
Customer review rating 5.0/5

Anderson J. I. Business - 17/01/2021 Confirmed reviews ALL

Always top notch service and staff.

Dear Mr. Johnson, Thank you very much for these wonderful comments about our hotel service. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Best wishes, Ghalia Azzubaidi Front Office team Fairmont Dubai

Excellent stay

Customer review rating 5.0/5

Jeff Business - 16/01/2021 Confirmed reviews ALL

As usual, professional, friendly greeting, front desk, restaurant and gym staff.

Dear Jeffrey M., We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team

Great staff and facilities

Customer review rating 4.5/5

D Business - 11/01/2021 Confirmed reviews ALL

Stay there regularly for business. Always a pleasant experience. Staff from front desk, wait staff, room attendants and gym attendants all very friendly and helpful.

Dear Donald A., Greetings from Fairmont Dubai, Thank you very much for these wonderful comments about our hotel service, we are pleased to read that your stay among us was a memorable one. Your kind comments regarding the service you received from our team members are truly appreciated and we will make sure to share with them. We thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai

Good Stay at Fairmont Dubai, Sh. Zayed Rd.

Customer review rating 4.5/5

Namrata L. Families - 11/01/2021 Confirmed reviews ALL

Our family of 4 stayed at the 2 bedroom suite for 11 nights including New Years Eve at the Fairmont Dubai. The hotel is centrally located, well equipped with all the amenities and a staff that goes out of their way to please. I would highly recommend.

Dear Ms. Namrata, Greetings from Fairmont Dubai! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai

Great service

Customer review rating 5.0/5

Craig Business - 04/01/2021 Confirmed reviews ALL

Always a pleasure to stay with you.

Dear Captain K., Wishing you and your family a Happy New Year! We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Rooms Controller - Front Office PO Box 97555 Fairmont Dubai – Sheikh Zayed Road Dubai, United Arab Emirates www.fairmont.com I www.accorhotels.com

Excellent location being close to metro stop. Super clean room. Wonderful service.

Customer review rating 5.0/5

Mehnaax Couples - 01/01/2021 Confirmed reviews ALL

We had a wonderful stay at this hotel. Our room was kindly made up for a special occasion as complimentary. Staff are so helpful, service is spectacular, rooms are clean.

Dear Ms. Mehnazz, Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We very much appreciate your comments and I will share your wonderful Feedback with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable, our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghalia Azzubaidi Front Office Team Fairmont Dubai

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