Fairmont Dubai 5 stars

Customer review rating (ALL Rating) 4.6/5 1,753 reviews

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Description

Hotel extras

  • Prime location on Sheikh Zayed Road, near Burj Khalifa and Dubai World Trade Centre

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Eleven dining and entertainment venues

  • Wellbeings Spa and rooftop pool with Arabian Gulf and skyline views

  • Comfort rooms and suites with luxury amenities and sweeping Dubai views

Our accommodation(s)

Hotel location

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 DUBAI
United Arab Emirates

GPS:25.2264, 55.284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,753 reviews

TripAdvisor Rating  4.7/5  6,813 reviews

Perfect stay

TripAdvisor rating 5.0/5

Jeroen d TripAdvisor review

We had a great stay in the hotel. The room is clean and nice. The pool is clean and the lifeguards are very attentive and helpfull. I want to mention Andrew in particular. He is very friendly and helpfull. The breakfast offers a large choice and is fresh. One point of improvement however, when we were arriving during the night, the woman at the reception desk, I think her name was Hope, was not very friendly. I had difficulties trying to understand her due to her speed of talking and accent. She refused however to talk slower upon my request. But for everything else, our stay was perfect.

Dear valued guest, We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Fairmont Dubai

Customer review rating 5.0/5

Mohamed H. Business - Confirmed reviews ALL

The hotel was clean, comfortable, and conveniently located. Staff were friendly and helpful. great stay

Dear Mohamed, Definitely, it was so rewarding to read your positive comments, which we truly appreciate, as it proves that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Sincerely, Fairmont Dubai

Customer review rating 2.0/5

Radouane D. Families - Confirmed reviews ALL

My wife and I couldn’t sleep the first night entirely due to an old mattress, very bad smell of sewage coming out from the bathroom and water stagnant on the shower floor, electrical issues with lighting in all the suite.

Dear Radouane,  Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements  accordingly.  Sincerely, Fairmont Dubai

Customer review rating 5.0/5

Mohammed A. Families - Confirmed reviews ALL

It was a great time I had spent with my family at the hotel . We did enjoyed our stay.

Dear Mohammed, We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. We always find it nice to know that our guests went home with great holiday memories and were satisfied with our services. We will be more than happy to welcome you soon at our hotel and to provide you with another pleasant experience. Sincerely, Fairmont Dubai

Customer review rating 4.5/5

Rohan P. Families - Confirmed reviews ALL

We stayed at Fairmont Dubai for four nights and had a great experience overall. The location is a big plus, with the metro station right outside the hotel, which makes getting around Dubai very convenient. The rooms were comfortable and well maintained, and the breakfast spread had a good variety with fresh options each morning. What stood out most was the staff, courteous, polite, and always willing to help. Overall, a very comfortable stay and a property I would happily recommend for both business and leisure travel..

Dear Rohan, Definitely, it was so rewarding to read your positive comments, which we truly appreciate, as it proves that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Sincerely, Fairmont Dubai

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,145 reviews 9.6/10 Location
  • 1,593 reviews 8.6/10 Room
  • 5,184 reviews 9.6/10 Service
  • 10 reviews 5.2/10 WiFi
  • 1,113 reviews 8.7/10 Breakfast
  • 908 reviews 9/10 Food
  • 789 reviews 9.2/10 Vibe
  • 632 reviews 8.8/10 Cleanliness

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