Adagio Access Strasbourg Petite France Aparthotel 3 stars

Customer review rating (ALL Rating) 4.4/5 845 reviews

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27 Rue de Wasselonne, 67000 STRASBOURG, France

Description

Hotel extras

  • A 5-minute walk from the Petite France district and the historic center

  • Tram, bus and TGV station nearby, immediate access to the highway

  • Reception desk open 24/7

  • Air conditioning

  • On-site parking and parking garage for a supplement, subj. to availability

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Superior Studio for 2 people with balcony

Photo out of - Superior Studio for 2 people with balcony

Studio with a balcony OR lounge, featuring 1 double bed or twin beds with mattress toppers. It includes an equipped kitchen with a Nespresso machine, air conditioning, WiFi, TV and bathroom with a toilet.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Microwave

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Double bed(s) and 2 x Twin bed(s)
  • Views: Courtyard View
  • Most of the accommodation: Balcony or Terrace
See availabilities

Lounge with 1 double sofa bed, 1 bedroom with double bed, fully equipped kitchen, bathroom with bathtub and toilet, TV, telephone and high-speed Internet.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Fridge
  • Full kitchen
  • Microwave

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Adagio Access Strasbourg Petite France Aparthotel

27 Rue de Wasselonne
67000 STRASBOURG
France

GPS:48.579338, 7.732331

Telephone
Fax +33 3 90 29 27 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 117 rooms
  • 6 rooms for people with reduced mobility
  • 117 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children
  • Buffet Additional charge

Family

Services for children

  • Board games available
  • Play area
  • Foosball
  • Tourist guide for families
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 15 EUR 15 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Sainte Marguerite

Additional charge

Parking information

  • Near the property

  • Parking pricing: 14 EUR 14 EUR Per day

2 breakfasts

Photo out of - Breakfast

Children

Breakfast is free for children under 16 years old (provided that one breakfast is purchased per apartment).

Services

  • Hot Breakfast
  • Cold breakfast

Buffet

Services

  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  845 reviews

Customer review rating 4.0/5

Graham F. Couples - Confirmed reviews ALL

Dear Graham F., Thank you for your positive feedback regarding your comfortable stay and our friendly staff. We appreciate your comments regarding the building's condition, as we continuously strive to enhance our facilities for our guests' enjoyment. Goodbye and best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 5.0/5

Junia V. D. M. Solo - Confirmed reviews ALL

Dear Junia V. D. M., Thank you for taking the time to share your positive experience at Aparthotel Adagio Access Strasbourg Petite France. We are delighted to hear that you appreciated our convenient location and found our studio apartments well-furnished and adequate for your needs. It is wonderful to know that the kitchenette facilitated your self-catering during your stay. We also appreciate your feedback regarding the bathroom layout, which indeed enhances both hygiene and safety. Our commitment to providing ample charging facilities reflects our aim to accommodate the needs of our guests, and we are glad that you found this feature beneficial. Furthermore, it is heartening to learn that our reception team made a positive impression with their helpfulness and courteous service. We hope to welcome you back in the future should you return to the beautiful city of Strasbourg. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 2.0/5

Angela B. Business - Confirmed reviews ALL

Dear Angela B., Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments as they help us identify areas for improvement. I understand that the absence of tea bags was an inconvenience during your visit. While we provide essential items in our studios, we acknowledge that certain amenities can enhance the guest experience. Your input regarding the late-night knocking and the communication challenges will be reviewed, as we strive to ensure our guests feel comfortable and secure at all times. Additionally, we recognize that having a phone in the room would facilitate easier communication. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 1.0/5

Jenna K. Business - Confirmed reviews ALL

Dear Jenna K., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that your arrival was pleasant and that our receptionist provided you with valuable recommendations. However, we sincerely regret to learn about the cleanliness issues you encountered in your room. Cleanliness is of utmost importance to us, and your observations will be reviewed to ensure our high standards are maintained. Additionally, we appreciate your comments regarding the room's door and lighting; we will take them into consideration for future improvements. Regarding your checkout experience, we are sorry that it did not meet your expectations. We strive to maintain a professional environment, and your experience will be addressed internally to prevent recurrence. We value your feedback as it helps us enhance our services. Thank you for bringing these matters to our attention. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Nino M. Business - Confirmed reviews ALL

Dear Nino M., Thank you for your feedback regarding your recent stay with us. We appreciate your compliments on our location and staff. However, we regret that our heating policy did not meet your expectations during your visit. The establishment must choose between heating and air conditioning each off-season. The system was still running on air conditioning during your visit due to the risk of heat waves still possible in October. The switch is made based on general customer requests, and we understand your dissatisfaction on this matter. insights will be considered for future improvements. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 5.0/5

Junia V. D. M. Solo - Confirmed reviews ALL

This hotel is very well located, at an easy 8-min walk from/to the train station. The studio apartment is of good size and well furnished. The kitchenette is sort of minimalist, but includes all the necessary equipment and utensils for a short (3-day) stay, allowing for efficient and economic self-catering. Bathroom is also of adequate size, with the shower in a cubicle, not inside a bath, which is sooooo much better, hygienic and safer! One of the highlights for me was the plethora of power sockets near the bed and around the walls, at ideal heights, which made charging of multiple electronic devices and power banks very easy and efficient. The reception people were always helpful and courteous, which was a pleasure. If I ever have the chance to visit beautiful Strasbourg again, I will surely aim to stay at this hotel again!

Dear Junia V. D. M., Thank you for taking the time to share your positive experience at Aparthotel Adagio Access Strasbourg Petite France. We are delighted to hear that you appreciated our convenient location and found our studio apartments well-furnished and adequate for your needs. It is wonderful to know that the kitchenette facilitated your self-catering during your stay. We also appreciate your feedback regarding the bathroom layout, which indeed enhances both hygiene and safety. Our commitment to providing ample charging facilities reflects our aim to accommodate the needs of our guests, and we are glad that you found this feature beneficial. Furthermore, it is heartening to learn that our reception team made a positive impression with their helpfulness and courteous service. We hope to welcome you back in the future should you return to the beautiful city of Strasbourg. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 2.0/5

Angela B. Business - Confirmed reviews ALL

I think the studio is spacious but some essentials should be adjusted, for example, there is a tea kettle but not a single tea bag. If I arrive late, I am content to make a hot beverage in my room. Usually, places offer at least two tea bags. The water also got stuck in the sink, but that was quickly taken care of. There was knocking by the registration very late at night, and they only clarified after I called. No phones in the room, but a short number given on paper. I had to look up the number on the website online.

Dear Angela B., Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments as they help us identify areas for improvement. I understand that the absence of tea bags was an inconvenience during your visit. While we provide essential items in our studios, we acknowledge that certain amenities can enhance the guest experience. Your input regarding the late-night knocking and the communication challenges will be reviewed, as we strive to ensure our guests feel comfortable and secure at all times. Additionally, we recognize that having a phone in the room would facilitate easier communication. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 1.0/5

Jenna K. Business - Confirmed reviews ALL

The arrival was pleasant. The receptionist was very friendly and gave me great recommendations for a bar, which turned out to be excellent! Unfortunately, the room was poorly cleaned. The duvet still had hair underneath, the white sheets had stains underneath that looked like dried mucus, and there was hair and more dried mucus in the bathroom sink. The door was difficult to close, and the lighting was unnecessarily complicated to operate. The checkout experience was particularly disappointing. The receptionist appeared stressed and disorganised, while a manager was shouting at the employee in front of other guests. The entire situation felt highly unprofessional and left me with a very unpleasant final impression of the hotel.

Dear Jenna K., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that your arrival was pleasant and that our receptionist provided you with valuable recommendations. However, we sincerely regret to learn about the cleanliness issues you encountered in your room. Cleanliness is of utmost importance to us, and your observations will be reviewed to ensure our high standards are maintained. Additionally, we appreciate your comments regarding the room's door and lighting; we will take them into consideration for future improvements. Regarding your checkout experience, we are sorry that it did not meet your expectations. We strive to maintain a professional environment, and your experience will be addressed internally to prevent recurrence. We value your feedback as it helps us enhance our services. Thank you for bringing these matters to our attention. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Nino M. Business - Confirmed reviews ALL

It was 10 c outside and under 20 inside and We were rejected to turn on the heating in the room.

Dear Nino M., Thank you for your feedback regarding your recent stay with us. We appreciate your compliments on our location and staff. However, we regret that our heating policy did not meet your expectations during your visit. The establishment must choose between heating and air conditioning each off-season. The system was still running on air conditioning during your visit due to the risk of heat waves still possible in October. The switch is made based on general customer requests, and we understand your dissatisfaction on this matter. insights will be considered for future improvements. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 4.5/5

Olha B. Business - Confirmed reviews ALL

Friendly and helpful staff, good breakfast selection - was available even in case of an early departure, convenient location - the centre of Strasbourg could be reached by walking within 15 minutes. The kitchenette is a good asset, especially for longer stays.

Dear Olha B., Thank you for your positive feedback regarding your stay. We are delighted to hear that our staff, breakfast, and location contributed to your enjoyable experience. We hope to welcome you back for another pleasant visit in the future. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Dubravka T. Business - Confirmed reviews ALL

One lift was out but other was in function. Little older but very clean

Dear Dubravka T., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and cleanliness. We acknowledge the inconvenience caused by the lift situation and appreciate your understanding. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Tsu-fan C. Couples - Confirmed reviews ALL

The staff members were an asset to your hotel. They were so friendly and helpful. The facilities were a little old and not functional. We had a guy who was the only one working in the building on a Friday evening, fixing our sink plug. Very responsive and wanted to give a solution.

Dear Tsu-Fan C., Thank you for your feedback. We sincerely appreciate your recognition of our friendly and helpful staff. However, I regret that the condition of our facilities did not meet your expectations. We strive to ensure that all amenities function properly, and your comments regarding the maintenance issues have been duly noted. Please know that we continuously seek to enhance our guests' experiences. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 5.0/5

Christine K. Couples - Confirmed reviews ALL

We were most impressed with the reception team at the aparthotel. Their welcome and assistance with several different requests were exemplary.

Dear Christine K., Thank you for your kind words regarding our location, comfortable accommodations, and the exemplary service provided by our reception team. We are delighted to know that your stay was enjoyable and that our staff made a positive impression. Goodbye and best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.0/5

Mas A. Business - Confirmed reviews ALL

Room cleaning is scheduled once a week, will be good to have daily

Customer review rating 5.0/5

Sarah J. C. Families - Confirmed reviews ALL

Apartment was plenty big enough for a family and the breakfast was great. Thank you for the left luggage service

Customer review rating 1.5/5

Hendrik B. Business - Confirmed reviews ALL

Rooms look nothing like on the photos it is old and smells, also staff can not even create an correct invoice... Never again!

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations and acknowledge your concerns about the room condition and invoicing. Your comments are valuable for our continuous improvement. Goodbye and best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Gregory S. Couples - Confirmed reviews ALL

Well located to Petite France. Check-in seemed cumbersome and took longer than expected considering I checked in online previously. No welcome drink offered. Not sufficient toilet requirements provided for our stay.

Customer review rating 4.0/5

Jane R. Couples - Confirmed reviews ALL

Great walking access to Petite France and the rest of Strasbourg. Parking onsite was excellent, convenient and safe. Around the corner is a very good supermarket which had everything. Note for coeliacs, they had lots of Schar bread but not much else in gluten free lines. Staff at the hotel were friendly and helpful.

Dear Jane R., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the onsite parking facilities. It is wonderful to know that our staff's friendliness and helpfulness contributed positively to your experience. We appreciate your note about gluten-free options and will take it into consideration for future improvements. Your insights are valuable to us. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 4.5/5

Andre K. Families - Confirmed reviews ALL

The hotel is well located with proximity to "Petite France", has a very good breakfast (liked in particular the eco-friendly approach) and very nice and polite staff in the hotel! We were also happy to have a parking space, but did not need the car during the stay since sight-seeings are all located in walking distance. In total, we give a rating of 9, as there is always room for improvement, is there not?

Dear Andre K., Thank you for sharing your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed our breakfast offerings, particularly our eco-friendly initiatives. It is also gratifying to know that our staff made a positive impression during your visit. We appreciate your rating and recognize that there is always room for enhancement. Your insights are valuable to us as we strive to provide the best experience for our guests. Thank you once again for your kind words. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 2.0/5

Lucinda W. Families - Confirmed reviews ALL

There are a few things that I am not happy with, and which I think aren't up to Accor standard: 1. The bathroom is big but the shower area is too small 2. The air-conditioning is great for warm weather, but sometimes it's too cold and the temperature can't be adjusted 3. It costs 5 euro for changing towels. This is my first time to be charged for changing towels in an Accor property. 4. The room needs renovation. Everything is very dated, and the beds aren't comfortable, even though it's spacious.

Dear Lucinda W., Thank you for sharing your feedback regarding your recent stay with us. I am sorry to learn that certain aspects of your experience did not meet your expectations. We appreciate your comments regarding the shower area and the air conditioning, as well as your observation on the need for room renovations. We are pleased to inform you that the establishment will complete its renovation in early 2027. Regarding the towel change policy, we strive to maintain transparency concerning our services, which may vary from one establishment to another. Unlike hotels that provide daily housekeeping, aparthotels offer weekly housekeeping. Nevertheless, additional housekeeping and linen are possible and are charged extra. We value your contribution and will take it into account for future improvements. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future. Sincerely, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 5.0/5

Monica V. Families - Confirmed reviews ALL

The hotel is situated 10 minutes from Petite France.We had 2 Suites which were very clean,the air conditioned functioned very well ,pretty basic breakfast but filling.The hotel has his own parking also an underground which is an advantage.A Carrefour just around the corner!

Customer review rating 5.0/5

Zoe R. Solo - Confirmed reviews ALL

I've stayed at this hotel a few times and the studios are always clean, comfortable and well-equipped with all the basics. It is the only reasonably priced hotel in Strasbourg with air-conditioning! What really makes it special though is the staff at the front desk. They are super helpful, accommodating, and really go out of their way to make the guests feel as welcome as possible. I am really grateful to them for making my stay so special. Thank you!

Dear Zoe R., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our studios to be comfortable, clean, and well-equipped. It is also gratifying to know that our staff made a significant impact on your stay through their helpfulness and accommodating nature. Your kind words will certainly motivate our team to continue providing exceptional service. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 3.5/5

Nadia K. Couples - Confirmed reviews ALL

The overall stay was good. The staff was kind, the airconditioning worked wonders during the heatwave. The hotel also offered free ice, but the water tasted of chlorine. Very different from the public water pumps in the city center, that didn't have that taste. The room needed a bit of upkeep. One of the two plates were not working. And the bathroom had a bit of mold, despite it smelling and looking clean. In addition, climbing over a bathtub to be able to shower is a bit of a hassle and there's no handle to hold onto when you climb out. In addition, if you are used to using a fresh towel daily, you need to pay for them. Only one set of towels per guest is offered. Lastly, when we parked our car we saw a mouse running around in the garage. But you are in a city center so I am not sure that's avoidable. The room itself was spacious and spotless and had a mini kitchenette and a dining table. The location is wonderful. Witin 15 minutes you are in the old city center. There's a minishop in the hotel and a supermarket close by.

Dear Nadia K., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our staff's kindness, the efficient air conditioning during the heatwave, and the convenient location of our hotel. We acknowledge your concerns about the upkeep of your room and the issues you encountered with the bathroom facilities. Please be assured that we take such matters seriously and aim to maintain high standards for our accommodations. Your comments regarding the kitchenette and the cleanliness of your room are appreciated, and we will review these aspects with our maintenance team. Regarding our towel policy, we clarify that our guests receive one set of towels, and additional sets can be requested for a nominal fee. This practice helps us maintain sustainable operations while ensuring our guests have what they need. We appreciate your understanding regarding the presence of wildlife in urban settings. Thank you for your kind words about our spacious rooms and amenities. We hope to welcome you back in the future. Best regards, Aparthotel Adagio Access Strasbourg Petite France

Customer review rating 0.5/5

Lucila V. S. S. Families - Confirmed reviews ALL

Since entering the reception was full of people.. the two employees, were already mistreating the guests. The room was ugly, dirty, and both airco and ventilation were broken. It was extremely warm and they were not honest about it. I kept going downstairs to tell them it was too warm in our rom until we overheard other guests complaining aboutthe broken airco in the whole floor. If the reception had been honest we would have left to another hotel without checking in. Receptionl lady became aggressive when we complained about being lied to and that we wanted to leave the hotel as we were getting unwell because of the disgusting conditions. The hallway outside our room smelled like fried chicken as people were cooking without ventilation. We checked out before time and left the city altogether as the whole experience turn us off. . Sadly we had to pay for the whole day,200 euro something for a room resembling some slums, no accor quality in service. Disgusting, pauper, sad, very expensive place. Adagio never again. I deserve COMPENSATION FOR THE MONEY LOST.

Other web-users rate our hotel

  • 1,045 reviews 9.3/10 Location
  • 1,217 reviews 6.3/10 Room
  • 969 reviews 8.6/10 Service
  • 37 reviews 5.2/10 WiFi
  • 504 reviews 5.1/10 Cleanliness
  • 359 reviews 7.4/10 Breakfast
  • 5 reviews 4/10 Bar

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