ibis budget Strasbourg Centre Gare 2 stars

Customer review rating 4.2/5 5,193 reviews

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ibis budget Strasbourg Centre Gare
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+ 14 Services

Hotel extras

  • Facing the train station

  • Near downtown

  • Near Notre-Dame and Petite-France Cathedral

  • Tram and bus at the foot of our hotel

  • 24-hour availability and reception

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORT ENTZHEIM Paying
  • Languages spoken at the hotel
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Strasbourg Centre Gare

13, Place de la Gare
67000 strasbourg
france

Tel: +33892680355

Fax: (+33)3/88323837

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT ENTZHEIM At 20km / 12.43 miles - Shuttle paying

GPS :48.584997, 7.736245

Our accommodation(s)

For value for money, our rooms are unbeatable. For two, three or four people in a spacious, well-equipped room fully renovated in 2021. For work or leisure, your Strasbourg adventure begins here.

Our guest reviews for
ibis budget Strasbourg Centre Gare

100% genuine reviews from our guests

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ALL Rating 4.2/5

5,193 reviews

TripAdvisor Rating 3.5/5

926 reviews

Room very hoy, uncomfortable bed

Customer review rating 1.5/5

Roberto Friends - 13/09/2021 Confirmed reviews ALL

The AC didn't work nicely. And the bed was very unpleasant.

Dear ROBERTO R., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do not hesitate next time to come at the reception to let us know your problem and we will do our best to help you ( maybe we could have been able to change your room). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurore

Good Stay

Customer review rating 5.0/5

Markel W. Friends - 12/09/2021 Confirmed reviews ALL

Really nicely located by the train station and lots of restaurants, really nice staff. The hotel was clean and modern. One good thing is they let us check in early at 11 as we had to go on a meeting and they were really nice with everything.

Dear Mr W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurore

More than expected

Customer review rating 4.0/5

Katharina Couples - 11/09/2021 Confirmed reviews ALL

The hotel is right across the square from the train station, the receptionist was very polite and efficient. The room and bathroom were clean.

Dear Mrs D., We very much appreciate your comments regarding your stay at the hotel Ibis Budget Strasbourg centre gare It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurore

Passable

Customer review rating 2.5/5

Anonymous Families - 03/07/2021 Confirmed reviews ALL

Probleme eclairage

Madame D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Strasbourg Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Aurore

Well located, very good service

Customer review rating 5.0/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

As in all my stays at this hotel, my experience was excellent. The receptionists are very friendly, cooperative and helpful.

Dear KALLIOPI N., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin.

Always satisfied with accor hotels

Customer review rating 4.5/5

Abi Families - 06/01/2020 Confirmed reviews ALL

I liked the central location, the room was good, clean. Needed charging plugs next to the bed but otherwise everything one needs was there. Kind and friendly staff at reception. Easy access to wifi.

Dear ABIGAIL M., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Uncomfortable

Customer review rating 2.0/5

T. Families - 04/01/2020 Confirmed reviews ALL

The bunk bed was inaccessible by the ladder from any place in the room. Only way to get to the bunk bed was by jumping up from the lower bed which my son found OK but I did not. The bed sheets were tainted and dirty. I have pictures of both.

Convenient budget accommodation

Customer review rating 4.0/5

Svetlana Solo - 02/01/2020 Confirmed reviews ALL

Very convenient location right across the square from the central train station. My double room in the back of the building was very quiet. Pros: very comfortable bed, lots of power outlets; the bathroom was OK. Cons: no shelves to store things — you literally have to live out of your suitcase. However, for the price paid it was pe,rfectly OK.

Got wrong room

Customer review rating 2.0/5

Wei Couples - 30/12/2019 Confirmed reviews ALL

I still remember what I booked is a double bed with a bunk bed, but the room that I got eventually is a double bed which is in a tiny room. The reception said there’s no my name in the list of today, even asked me to show the confirmation of booking. Even didn’t check my passport for identifying my personal information. Today i booked the room on ibis official website, not via other agents or booking websites. I don’t think the process is proper and I felt really bad for my first stay in Ibis from Accor.

There was no reservation on our name

Customer review rating 1.5/5

Sri R. N. Couples - 30/12/2019 Confirmed reviews ALL

We booked our rooms in the official website of Accord hotels and when we went there to the hotel the receptionist said there is no reservation on my name and the hotel is full though we showed him our bill,online check in and reservation he refused to provide us with the room . Later we spoke to customer care and only after three hours our room was confirmed. It was fully hectic and we didn't expect this from your group of hotels .it's poor management and we booked for a room with a bunk bed and we only got a smaller room .

Good stay

Customer review rating 5.0/5

Viktor M. Friends - 30/12/2019 Confirmed reviews ALL

Easy check in and check out. Staff very friendly Room and communal areas clean. Good nights sleep

Dear VIKTOR M., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception.

Exceeding expectations

Customer review rating 4.0/5

P. Families - 27/12/2019 Confirmed reviews ALL

Staff was nice, location was accessible as it's close to train and tram station, room was clean, but bathroom was so small. Breakfast was reasonably priced, 6 Euro per person, but menu was the same everyday.

Dear DEWI P., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La réception.

Good budget hotel

TripAdvisor rating 4.0/5

michaelcastens Solo travel - 12/09/2019 TripAdvisor review

Standard Ibis Budget inside an older building. No issues with the staff or facilities or room. Good location just across the square from the railway station, and no ssues with noise from the outside (I was on the top floor overlooking the square). I'd certainly stay there again.

A very good cost-benefit option for a short stay in Strasbourg

TripAdvisor rating 4.0/5

Nelson W G Couples - 22/08/2019 TripAdvisor review

Staff at front desk was nicely welcoming and provided good initial tips for tours in the city as well as for parking the vehicle close-by to the hotel. The hotel os situated aproximately 15-20min walk from Strasbourg Cathedral and other major tourist points that is better reached and seen by Break fast was a nice buffet at a very reasonable price too! Overall the stay was good option for the purpose of trip to tour Strasbourg. I am happy with the stay!

Practical Strasbourg stay

TripAdvisor rating 4.0/5

mmanv Family - 08/08/2018 TripAdvisor review

The hotel is very well located near the central station, parking available very close. walking distance to cathedral and shopping area. Either you know your way in Strasbourg or new in town, the location is fantastic and rooms are clean, the breakfast is also OK and the staff is very helpful.

Room for furniture (but it wasn't there) in Strasbourg

TripAdvisor rating 3.0/5

John K Couples - 23/04/2018 TripAdvisor review

There was room for four to sleep, but only a stool, not even a chair, for one person to sit, and no closet, nor safe, nor refrigerator.n I asked about air conditioning and the desk clerk said he thought the guy who maintains it was coming that day, but he didn't know if there was any in our room, although he pointed out the fact that there was a box on the wall that controls it (the thing I had turned on to try to cool the room). At least there was an elevator. The location was good. I wonder how many Ibis hotels Strasbourg needs.

Convenient for sightseeing.

TripAdvisor rating 4.0/5

happyguy017 Couples - 26/07/2017 TripAdvisor review

If you arrive by air this hotel is very handy. The main Strasbourg railway station is just one stop from the airport. Buy a ticket on the platform machine 2.60 euros. 10 minutes later you arrive in the middle of Strasbourg and the hotel is just opposite the station. The hotel is situated close to all the main places of interest. There is also a tram station across the square which is easy to use. No problems in the hotel. Clean room. Friendly staff. Efficient shower. Remember it is a budget hotel so don't expect some of the frills such as a fridge/safe in your room or tea making facilities etc. There is a TV however. I would stay here again.

We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. All our teams are very proud that our hotel give you all what you need and that you've seen all our implication to offer you the best services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

TripAdvisor rating 3.0/5

Bhawani Shanker K Solo travel - 03/07/2017 TripAdvisor review

Over all it was good to stay there, but two things that it lacks are: no chair in the room and no source of making tea/coffee in the room, which are very much required for a customer. Also, the table was very small. Rest was ok.

We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take into account your remarks and your advice and are going to discuss it with our teams to find solutions to improve our services as far as our possibilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

info

TripAdvisor rating 4.0/5

Marijan P Business - 28/05/2017 TripAdvisor review

No refrigerator in the room. Location of the Hotel is very good and value is correct for two stars. I think that the manager of this Hotel needs make some renovation of the furnishing and put better clima in the rooms.

Perfect location in a very old building

TripAdvisor rating 3.0/5

Ana Cristina S Family - 13/03/2017 TripAdvisor review

The hotel is located directly across the street from the train station. They are two old contiguous buildings that have become the Ibis Budget. I found the family room ample, although the shower stall is tiny. Luckily we were in 3 small women. I believe a man can not take a shower there. Our room had a balcony facing the street, but it was dirty and unpainted. The breakfast is very good and worth the price. I enjoyed the attendants too. My only complaint is about the very old aspect of the hotel. It deserves a renovation.

We thank you for your comments further to your stay with ibis budget Strasbourg Centre Gare. It is with great pleasure that we receive your compliments. So, we shall not miss to share your appreciations with all our team. Your satisfaction is the most beautiful reward for our staff who works day after day to offer you an irreproachable service. Your opinion is the fruit of the work of all our teams worried about your well-being and willing to offer you the best, one thank you for your compliments! We take into account your remarks and your advice and are going to discuss it with our teams to find solutions to improve our services as far as our possibilities. We are however sorry that certain services were not up to your expectations and let us be going to discuss it with all our teams to improve the quality of our services. Sincerely Yours

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