ibis Strasbourg Centre Petite France 3 stars

Customer review rating (ALL Rating) 4.1/5 872 reviews

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18, Rue du Faubourg National, 67000 STRASBOURG, France

Description

Hotel extras

  • A 15-min tram ride from the conference center, the Zenith and Strasbourg European Parliament

  • City-center hotel close to the train station, the "Petite France" district and the Cathedral

  • Paying private car park, available only by reservation. Ideal for bikers!

  • 24-hour bar and snack service and regional produce sold in the hotel

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Petite France

18, Rue du Faubourg National
67000 STRASBOURG
France

GPS:48.582537, 7.73724

Telephone
Fax +33 3 88 75 79 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  872 reviews

TripAdvisor Rating  3.7/5  1,151 reviews

Customer review rating 3.0/5

Ryan L. Families - Confirmed reviews ALL

Great location, staff friendly. Rooms are just not up to par though. Old, lacking amenities. If your just looking to sleep its fine but if youre looking for comfort then look elsewhere.

Customer review rating 2.5/5

Shelley L. Families - Confirmed reviews ALL

As I said above, the room was clean and the location was good but basic amenities like hand towels and tissues were missing. Also, the lightbulb in the bedside table lamp had burnt out. I asked for it to be replaced and that didn’t happen. Also, a safe would have been nice.

Customer review rating 3.0/5

Roman L. Business - Confirmed reviews ALL

not a very good quality/price ratio (christmas market period)

Dear ROMAN L., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Martin S. Friends - Confirmed reviews ALL

Staff were very good, cleanliness was excellent.

Dear MARTIN S., We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Jordi S. V. Families - Confirmed reviews ALL

The hotel facilities could be improved; the rooms are excessively basic and somewhat neglected in terms of maintenance, the lobby and services are very basic; the breakfast needs improvement in both organization and offer. The price is high for the quality received.

Estimado JORDI S. V., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Strasbourg Centre Petite France. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

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Other web-users rate our hotel

  • 1,031 reviews 8.9/10 Location
  • 933 reviews 4.6/10 Room
  • 712 reviews 8.8/10 Service
  • 9 reviews 8.4/10 WiFi
  • 572 reviews 3.8/10 Comfort
  • 490 reviews 7.5/10 Breakfast
  • 316 reviews 6.3/10 Cleanliness
  • 160 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.