ibis Strasbourg Centre Petite France 3 stars

Customer review rating (ALL Rating) 4.1/5 895 reviews

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Description

Hotel extras

  • 15 minutes by tram to Palais des Congrès, Zénith and European Parliament.

  • As a couple or with friends, we adapt to the type of room you need.

  • Private paying parking (reservation required). Ideal for motorcyclists!

  • Our team welcomes you 24 hours a day.

  • Your pets are welcome for a small supplement.

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Petite France

18, Rue du Faubourg National
67000 STRASBOURG
France

GPS:48.582537, 7.73724

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  895 reviews

TripAdvisor Rating  3.7/5  1,154 reviews

Customer review rating 3.5/5

Narendra C. Solo - Confirmed reviews ALL

It was overall nice experience. Well located. Everything is nearby. Staff was helpful. Only issues I had smell of smoke in my room at night. Probably someone was smoking and it came through ventilation.

Thank you for sharing your feedback. We are pleased to hear that you had an overall nice experience, appreciated our convenient location, and found our staff helpful. We sincerely apologize for the inconvenience caused by the smell of smoke in your room. Smoking is strictly prohibited in our hotel, and we regret that this situation affected your comfort. Your comment will be shared with our team so we can reinforce our controls and prevent this from happening again. We hope to have the pleasure of welcoming you again. Cordialement Ibis centre petit france

Poor service

TripAdvisor rating 1.0/5

MartynW_11 TripAdvisor review

We wanted to visit the Christmas markets in Strasbourg and knew this hotel was in an excellent location. What is important to note is that we learnt the hard way it is NOT car friendly (i.e. it was not clearly referenced anywhere) that we needed to reserve a parking spot if we had a car (and also to note you have to cross the tramlines to get to the car park so be warned). When we initially arrived at the hotel on the evening of Saturday 20 December I was rudely welcomed by the lady at reception who pretty much said it was my problem and that we would need to park elsewhere. She recommend somewhere but that was full. Fortunately we know Strasbourg enough so went out of the city to a park and ride. If you have a car and don't know the city I would advise against this hotel. The rooms were acceptable and what one expects from an Ibis so no complaints about that - bed (although not the most comfortable compared to other Ibis) and a clean bathroom. Unfortunately the room we were in you had to go up the lift and then still take stairs...this was very frustrating with our suitcases. The walls are also paper thin so you can hear everything in rooms next door (including things you or children don't want to hear). The breakfast was also not the best I have experienced from any Ibis in terms of customer service or food selection and quality. As a Diamond member of the Accor All club I have stayed in a number of Ibis hotels across the globe and comparing Ibis with Ibis this was by far one of the bottom of the list. I would personally not recommend. Customer service needs a lot of work.

Good experience

TripAdvisor rating 4.0/5

Sofia C TripAdvisor review

The rooms were fine and clean. The hotel was well managed and in a strategic position. The staff was very welcoming and available, especially Safia, who treated us very well.

Customer review rating 4.5/5

Maik H. Couples - Confirmed reviews ALL

Alles war perfekt.

Customer review rating 4.5/5

Kevan G. Couples - Confirmed reviews ALL

We stayed for three nights in order to visit the Christmas Market. The hotel was clean and efficient with great staff. We paid a small supplement for breakfast which was good value.

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Other web-users rate our hotel

  • 1,038 reviews 8.8/10 Location
  • 953 reviews 4.4/10 Room
  • 723 reviews 8.8/10 Service
  • 8 reviews 7.7/10 WiFi
  • 586 reviews 3.6/10 Comfort
  • 491 reviews 7.5/10 Breakfast
  • 313 reviews 6.2/10 Cleanliness
  • 191 reviews 4.3/10 Value

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