Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 794 reviews

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Mercure Strasbourg Centre Petite France hotel - Image 1
Mercure Strasbourg Centre Petite France hotel - Image 2
Mercure Strasbourg Centre Petite France hotel - Image 3
Mercure Strasbourg Centre Petite France hotel - Image 4
3, rue du Maire Kuss, 67000 STRASBOURG, France

Description

Hotel extras

  • In the city center near the TGV train station

  • Just a few minutes from the cathedral and Petite France quarter

  • Free access to our partner gym

  • Quick access to public transport and airport shuttles

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 STRASBOURG
France

GPS:48.583572, 7.738053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The hotel bar is right next to reception and is open round-the-clock, 7 days a week. We look forward to welcoming you,

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  794 reviews

TripAdvisor Rating  4.0/5  919 reviews

Certificate of excellence 2022

Well located in Strasbourg

Customer review rating 5.0/5

Jm Business - Confirmed reviews ALL

Very good hotel in Strasbourg.

Well located, friendly staff, nice breakfast

Customer review rating 4.5/5

Traveler Business - Confirmed reviews ALL

All the best

Great location, interior, staff and city! Loved everything

Customer review rating 5.0/5

Nan Solo - Confirmed reviews ALL

Really love the location, interior of the room, friendly staff and Strasbourg is a very lovely city. 5 mins walk to Petite France, 15 min to cathedral and city center, 5 minutes to the train station. Lots of food options nearby as well. Recommended.

Well located, very comfortable bed and a good breakfast

Customer review rating 4.5/5

Helen Couples - Confirmed reviews ALL

Everything was great apart from the shape of the room. We were on the 4th (top floor) with a low sloping ceiling which made getting in and out of bed difficult and easy to bump your head. The shower in the bathroom, which is over a small bath, was also difficult to get in and out of especially when wet and slippery.

Small stuffy room

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Air conditioning shut off, no air, window does not open much, no privacy if window open, all other rooms look into our room. Pillows hard like sand bags. Will never stay there again. Horrible experience.

Dear M. D., Thank you for taking the time to share your experience after your stay at Hotel Mercure Strasbourg Centre Petite France. We genuinely value your feedback and deeply regret that your visit did not meet your expectations. Please allow me to express my sincerest apologies. We are committed to providing all our guests with a comfortable and memorable stay, and it's disheartening to hear that we fell short of that goal in your case. We understand the importance of addressing issues as they arise and making immediate improvements, which is why we encourage our guests to reach out to us during their stay with any concerns or complaints. In this regard, I wish to express that it would have been greatly beneficial for us to have been made aware of your concerns while you were still with us. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement and make real-time adjustments to enhance the overall guest experience. Please rest assured that we take guest feedback very seriously, and we use it to continuously improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to change your mind in the near future. Sincerely, Soraya Z. Front office Manager

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Other web-users rate our hotel

  • 550 reviews 9.6/10 Location
  • 604 reviews 6.7/10 Room
  • 540 reviews 9.6/10 Service
  • 6 reviews 0/10 WiFi
  • 412 reviews 9.3/10 Breakfast
  • 181 reviews 8.3/10 Cleanliness
  • 86 reviews 8.7/10 Vibe
  • 7 reviews 2.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.