Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 1,011 reviews

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Mercure Strasbourg Centre Petite France hotel - Image 1
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Mercure Strasbourg Centre Petite France hotel - Image 4
3, rue du Maire Kuss, 67000 STRASBOURG, France

Description

Hotel extras

  • In the city center and close to the TGV train station

  • A few minutes from Petite France and the cathedral

  • Free fitness center

  • Buffet breakfast featuring a variety of local specialties

  • Special rates at Saint-Aurélie and Wodli public car parks near the hotel

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 STRASBOURG
France

GPS:48.583572, 7.738053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our buffet breakfast has been completely redesigned. Whether at the restaurant or in your room, enjoy high-quality produce with delicious pancakes, French toast or even waffles. Start your day right and don't miss out!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,011 reviews

Customer review rating 5.0/5

Bryan B. Couples - Confirmed reviews ALL

Great staff, comfortable room, good location.

Customer review rating 5.0/5

Morten L. Friends - Confirmed reviews ALL

I stayed at this hotel for four days and it was a pleasure. It is close to Strasbourg city center. The room had all necessary features. The bed was perfect and the sleep quality was very good. The water and juice In the fridge was free. The staff was nice and easy to communicate with.

Dear Mr L., Thank you very much for your excellent rating and for sharing your experience with us. We are delighted to read that you had such a pleasant stay over the four days. We are pleased that you enjoyed our location, as well as the comfort of your room and the quality of your sleep. It is also great to know that the in-room amenities, including the complimentary drinks, met your expectations. Your kind words about our team are truly appreciated and will be shared with everyone. We look forward to welcoming you again soon at the Mercure Strasbourg Centre Petite France. Kind regards, The Mercure Team.

Customer review rating 5.0/5

Elena M. Friends - Confirmed reviews ALL

Staff was extremely helpful and nice. Answered all questions plus had suggestions for restaurants, getting around.

Dear Miss M., Thank you very much for your excellent rating and your kind feedback. We are delighted to read that you enjoyed our location and that our team made such a positive impression. It is a pleasure to know that our staff was helpful, attentive, and able to assist you with recommendations for restaurants and getting around the city. We truly appreciate your kind words and look forward to welcoming you again soon at the Mercure Strasbourg Centre Petite France. Kind regards, The Mercure Team.

Customer review rating 5.0/5

Michael E. Couples - Confirmed reviews ALL

Well located and comfortable room. Great reception personnel.

Dear Mister E., Thank you very much for your excellent rating and your kind feedback. We are delighted to read that you enjoyed our location, the comfort of your room, and the amenities provided. We are especially pleased that our reception team made a great impression ; your compliments will be shared with them. We look forward to welcoming you again soon at the Mercure Strasbourg Centre Petite France. Kind regards, The Mercure Team.

Customer review rating 4.0/5

Kathy B. Couples - Confirmed reviews ALL

the hotel was clean and comfortable however the room was warm (weather was also warmer than usual for the time of year). Staff informed us that management had decided to turn off the air conditioning for energy (or cost) saving so the a/c was unavailable for the duration of the stay. The window was able to be opened slightly which was better than having no ventilation at all however this did significantly impact what would have otherwise been a very enjoyable stay in a lovely city

Dear Miss B., Thank you for taking the time to share your detailed feedback following your stay. We are pleased to read that you found the hotel clean and comfortable. However, we are truly sorry that your experience was impacted by the room temperature. We fully understand how important proper ventilation and air conditioning are for a comfortable stay, especially during warmer periods. Regarding the air conditioning, it is managed centrally depending on seasonal conditions. We regret that this information was not clearly communicated to you upon arrival and that it affected your comfort. Your comments regarding this decision and its impact on the guest experience are noted with great attention and will be shared with our management team. Please do not hesitate, during a future stay, to contact the reception so we can do our best to offer a solution or a room better suited to your preferences whenever possible. We sincerely hope to have the opportunity to welcome you again at the Mercure Strasbourg Centre Petite France and provide you with a more comfortable experience. Kind regards, The Mercure Team.

Other web-users rate our hotel

  • 624 reviews 9.6/10 Location
  • 624 reviews 7.2/10 Room
  • 707 reviews 9.4/10 Service
  • 401 reviews 8.7/10 Breakfast
  • 219 reviews 8.7/10 Cleanliness

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