Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating 4.5/5 2,730 reviews

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Mercure Strasbourg Centre Petite France hotel
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Hotel extras

  • In the city center near the TGV train station

  • Preferential rate with a nearby car park

  • Just a few minutes from the cathedral and Petite France quarter

  • Free access to our partner gym

  • Quick access to public transport and airport shuttles

Services in the hotel and nearby


Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Porter Paying
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Golf course 18 holes (nearby) Paying
  • Bicycles rental (nearby) Paying
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 strasbourg

Tel: +33388328080

Fax: (+33)3/88230539

  • BUS 10 :  10 GARE CENTRALE


  • BUS 4 :  4 PONT KUSS







  • By plane

    EUROAIRPORT BSL At 132.2km / 82.15 miles

  • By plane

    FRANKFURT At 211.7km / 131.54 miles

  • By plane

    STRASBOURG ENTZHEIM At 18.3km / 11.37 miles

  • By car

    PORTE BLANCHE At 1km / 0.63 miles

  • By car

    STRASBOURG CENTRE At 1.5km / 0.94 miles

  • By train

    GARE TGV STRASBOURG At 0.25km / 0.16 miles

  • By train

    STRASBOURG At 0.2km / 0.13 miles

GPS :48.583572, 7.738053

Our accommodation(s)

All rooms in the Mercure Strasbourg Centre Petite France are totally renovated, air-conditioned and soundproofed with a modern and practical design. For more space, comfort and services included, choose one of our Privilege rooms.

Our restaurants and bars


The hotel bar is right next to reception and is open round-the-clock, 7 days a week. We look forward to welcoming you,

Non contractual photo

Our guest reviews for
Mercure Strasbourg Centre Petite France hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,730 reviews


TripAdvisor Rating 4.0/5

868 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located , very nice and helpful staff ! Very professional!

Customer review rating 2.5/5

Anonymous Couples - 21/06/2021 Confirmed reviews ALL

The tv did not work , the air conditioner was not cold only wind , the bad sheets was not nice quality.

Never had a problem with AccorHotels

Customer review rating 5.0/5

Bagas A. Friends - 27/09/2020 Confirmed reviews ALL

Best location, walking distance to Oldtown

Very cosy room

Customer review rating 4.5/5

Chris Business - 10/03/2020 Confirmed reviews ALL

I have enjoyed my stay in the hotel, the room was cosy and very silent. The staff at the hotel very helpful and kind!

Customer review rating 5.0/5

Elisabeth K. Business - 14/02/2020 Confirmed reviews ALL

Lovely people ready to help sincerely at any time of the day in a nice modern hotel

Great location, friendly staff

Customer review rating 5.0/5

Shelby Solo - 01/01/2020 Confirmed reviews ALL

Hotel is close to the train station and a short walk from Petite France. Hotel is nice, comfy rooms and good breakfast. Would stay again!

Convenient and comfortable

Customer review rating 5.0/5

N. M. Solo - 01/01/2020 Confirmed reviews ALL

The rooms were very comfortable and the breakfast was great.

Lovely room

Customer review rating 4.0/5

Dom L. Business - 17/12/2019 Confirmed reviews ALL

Lovely size room, quiet, clean. The lady at reception the following morning was wonderfully helpful and kind. I arrived late because of the strike - my train to Basel was cancelled.

OK - but could be better

Customer review rating 2.5/5

Steve Couples - 16/12/2019 Confirmed reviews ALL

Just a bit below my expectations generally My wife booked this as a birthday trip and mentioned that in the booking but there was no add on (e.g. upgrade, bottle of wine etc) which I have had in the past under similar circmstances

Nice hotel, great location.

Customer review rating 4.5/5

Gary S. Families - 02/11/2019 Confirmed reviews ALL

Great hotel, very clean. My only negative was the room was too warm. I was unable to control the temperature with the thermostat. Even though it was cool outside, street noise with the window open prevented us from keeping it open all night long.

Great services and location.

Customer review rating 5.0/5

Anthony Business - 17/10/2019 Confirmed reviews ALL

The location is very convenient and the staffs are very friendly and helpful.

Well positioned and comfortable

Customer review rating 4.0/5

Anonymous Business - 30/09/2019 Confirmed reviews ALL

I enjoyed it

Customer review rating 4.5/5

Anonymous Business - 20/09/2019 Confirmed reviews ALL

The staff is super friendly and flexible.

Great Location

Customer review rating 5.0/5

Ps Families - 19/09/2019 Confirmed reviews ALL

Great Location, close to all major sites. Friendly staff. Clean, quiet rooms. Overall very satisfied.

Trendy and cosy at the same time

TripAdvisor rating 5.0/5

413ivetar Business - 18/02/2019 TripAdvisor review

The hotel is excellently located, within walking distance from all tourist attractions and shopping area; close to the Railway station. Still fresh and bright after renovation. Extremely friendly and competent staff. Very clean. The room has all you need - an excellent bed, the bath-robe and slippers, tea and coffee makers with generous supply of tees and coffees. Rich breakfast.

Dear Sir / Madam, Thank you so much for the great review! We are really glad that you liked all the aspects of your stay - from the kindness of the staff to the localisation and the excellent bedding. We hope welcoming you back in Mercure Strasbourg Centre Petite France. Best regards, François GARCHER, Manager

nice interior, but needs more professionalism

TripAdvisor rating 3.0/5

Ha1der Couples - 21/11/2018 TripAdvisor review

Ours stay was for two nights. This hotel interior design in the breakfast and the lobby area are just wonderful. Its so artistic in nature and so nicely organised, that we felt like visiting a museum of contemporary art. The breakfast is also awesome! The french-toast the best we have ever had. The cakes, egg-items..are all very delicious. There are three different types of pillows for every guest in the room and we found them so comfortable!Now comes the critic part: - the room is small. The toilet is designed in an awkard way: the comod is too close to the wall to sit on it properly. No shades/cover/glass-wall around the bath-tub... water spills out always. Handsoaps should be liquid. The staffs are OK, but there are some "but"s! We were given a drink-gutschein for "one" person, although we should get for two persons. From Saturday evening till end of Sunday only a security staff was present at the reception-who is not that much well-trained to handle guests. The first day at around 10:30 AM we hanged the "Do not disturb (was also in french) sign on the door." But still the room-cleaning service entered the room. When we showed them the sign, they shouted at us in french (which we do not understand) and showing us their handwatch. Next day morning we hanged the "do not disturb sign" and also put all our luggages infront of the door to block it so that the room service can not suddenly open the door. Its horrific. the reception also dont care it at all.The most negative warning about the city Strasbourg is: this city has no money exchange. So tourists from non-"Euro" countries should buy Euros before stepping inside this city. Otherwise they have to beg around the city streets like many others.

Dear Sir, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François GARCHER, Manager

Enjoyable Stay

TripAdvisor rating 4.0/5

Digs1986 Family - 17/10/2018 TripAdvisor review

Lovely hotel in a great location, easily accessible from the train station but also walking distance from the old town The rooms were clean and comfortable and there was a nice selection at breakfast.

Cosy modern hotel in the city centre

TripAdvisor rating 5.0/5

JanPokornyCzech Solo travel - 18/01/2018 TripAdvisor review

I really enjoyed stay in the hotel, the staff were very nice during checkin and checkout...they let me in to my room at 1pm which was great. The room (not very big but I had no problem with that) had soundproof door and window so the sleep was very fine. And the breakfast was wow...such a choice of everything you can imagine! Great hotel.

Dear JanPokornyCzech, Thank you for the great review following your stay in Mercure Strasbourg Centre Petite France! We are really glad that you enjoyed all aspects of your stay and appreciate the early check-in possibility. We hope welcoming you again very soon, Kind regards, François GARCHER, Manager

Very nice hotel close to the old city

TripAdvisor rating 5.0/5

Dimitar D Couples - 03/12/2017 TripAdvisor review

The location was absolutely fantastic as well. The room is new, with nice furniture, spacious, comfortable and quiet. The breakfast is also great! You have freshly pressed orange juice, coffee (espresso or cappuccino), milk, pastries, fruits, lot of local cheese, all kind of bread, eggs, and so on. The staff is also really friendly.

Stylish hotel in good location

TripAdvisor rating 4.0/5

sherona_lau Couples - 16/07/2017 TripAdvisor review

The hotel is stylish and clean. The location is good. There are many restaurant nearby. My room is clean and with a balcony. The breakfast is good. A lot of tea can be chosen. The fresh orange juice is yummy.

weekend in Strasbourg

TripAdvisor rating 1.0/5

swisscouple290 Couples - 07/06/2017 TripAdvisor review

The room was extremely small and full of furniture distributed with no sense in the room. The air conditioning in the room was at 16°C, in a not so warm day. We mentioned to the staff and they said that it would warm up in a while if we turned off the AC. It was a lie, a couple of hours later the room was still cold. Then we ask to another person (afternoon shift) of the staff and fastly she solved the problem and gave us nice words.

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