Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating (ALL Rating) 4.7/5 1,013 reviews

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Mercure Strasbourg Centre Petite France hotel - Image 1
Mercure Strasbourg Centre Petite France hotel - Image 2
Mercure Strasbourg Centre Petite France hotel - Image 3
Mercure Strasbourg Centre Petite France hotel - Image 4
3, rue du Maire Kuss, 67000 STRASBOURG, France

Description

Hotel extras

  • In the city center and close to the TGV train station

  • A few minutes from Petite France and the cathedral

  • Free fitness center

  • Buffet breakfast featuring a variety of local specialties

  • Special rates at Saint-Aurélie and Wodli public car parks near the hotel

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 STRASBOURG
France

GPS:48.583572, 7.738053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our buffet breakfast has been completely redesigned. Whether at the restaurant or in your room, enjoy high-quality produce with delicious pancakes, French toast or even waffles. Start your day right and don't miss out!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,013 reviews

Customer review rating 4.5/5

Richard A. Solo - Confirmed reviews ALL

Well located a short walk from the train station and very close to Petite France. Friendly staff, who were super helpful. Room was nice size and quiet facing the back.

Dear Mister A., Thank you very much for your great score and for your kind review ! We are delighted that you found our hotel to be a great choice for your stay in Strasbourg and that you enjoyed our location. It is also a pleasure to read that our team was friendly and helpful, and that you appreciated the size and the quietness of your room. We hope to have the pleasure of welcoming you again on your next visit to Strasbourg. Kind regards, The Mercure Team.

Customer review rating 4.0/5

Fiona T. Couples - Confirmed reviews ALL

Pleasant stay, good breakfast.

Dear Miss T., Thank you for your feedback and for your score ! We are pleased to read that you enjoyed our location, the comfort of the bed, and that you had a pleasant stay with us. It’s also great to know that you appreciated our breakfast. We hope to have the pleasure of welcoming you again on your next visit to Strasbourg. Kind regards, The Mercure Team.

Customer review rating 4.0/5

Vivienne M. Business - Confirmed reviews ALL

Everything was fine, except what the hell was the alarm that went on for a while in the middle of the night of 11th/12th and then again at breakfast on the 12th with no explanation or reaction from staff?

Dear Guest, Thank you for your feedback, and please accept our sincere apologies for the disturbance caused by the alarm during the night of the 11th/12th and again at breakfast on the 12th. The alarm was triggered by a technical malfunction and was, fortunately, a false alarm. However, we fully understand how unsettling this must have been, especially without immediate clarification. We regret that the situation was not communicated more clearly at the time. Please be assured that the issue has been thoroughly checked by our technical team to prevent this from happening again. Your comfort and safety are our top priorities, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a flawless experience next time. Kind regards, The Mercure Team

Customer review rating 3.0/5

Bernardo J. C. Solo - Confirmed reviews ALL

Mediocre experience. My platinum status was not recognised at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret that you did not tell us about your experience during your stay. We would have been delighted to find a solution while you were still with us! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe Mercure

Customer review rating 5.0/5

Angelo P. Couples - Confirmed reviews ALL

The service was great with the room upgrade excellent Your location was just right The only thing to comment on are the car parking charges if they can be reduced otherwise 10 out of 10 Thank you

Other web-users rate our hotel

  • 622 reviews 9.6/10 Location
  • 621 reviews 7.1/10 Room
  • 718 reviews 9.5/10 Service
  • 5 reviews 7.9/10 WiFi
  • 409 reviews 8.7/10 Breakfast
  • 221 reviews 8.7/10 Cleanliness

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