Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating (ALL Rating) 4.7/5 883 reviews

Mercure Strasbourg Centre Petite France hotel - Image 1
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Description

Hotel extras

  • In the city center near the TGV train station

  • Just a few minutes from the cathedral and Petite France quarter

  • Free access to our partner gym

  • Quick access to public transport and airport shuttles

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 STRASBOURG
France

GPS:48.583572, 7.738053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The hotel bar is right next to reception and is open round-the-clock, 7 days a week. We look forward to welcoming you,

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  883 reviews

TripAdvisor Rating  4.0/5  936 reviews

well located hotel

Customer review rating 4.0/5

Anne Business - Confirmed reviews ALL

I stayed 2 nights on business I arrived from the station and it's close to walk to the hotel. then it was convenient for finding places to eat and see in the evening.

five stars

Customer review rating 4.5/5

Lu Families - Confirmed reviews ALL

excellent experience:)

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good experience overall, clean rooms, good location, service personnel is really nice and helpful. Some problems with breakfast what is really French with a lot of pastries, but lack of fresh vegetables and salty food, if you could make it less pastries and more fresh things and salty food, would be exellent.

I made a mistake in the date, I asked to cancel and you did not approve

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

I made a mistake in the date, I asked to cancel and you did not approve

Dear M. M., Thank you for sharing your feedback. We sincerely regret to hear that you were dissatisfied with your experience regarding the cancellation of your reservation. We understand that mistakes can be made. However, our cancellation policy, which applies equally to all guests, is designed to ensure fairness to both our customers and the hotel. Unfortunately, since your reservation was cancelled on the day of arrival, it was too late to avoid the cancellation fees as outlined in our booking terms. These terms are clearly communicated at the time of booking to provide transparency and avoid misunderstandings. We value your feedback and hope that you understand our position on this matter. Should you decide to stay with us in the future, we would be happy to welcome you and ensure your stay is a pleasant one. Thank you for your understanding. Sincerely, Soraya Z. Front office Manager

Excellent stay

Customer review rating 4.5/5

Mark G. Couples - Confirmed reviews ALL

Very comfortable room, well located and adequate breakfast

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Other web-users rate our hotel

  • 602 reviews 9.5/10 Location
  • 619 reviews 7.4/10 Room
  • 639 reviews 9.7/10 Service
  • 5 reviews 0/10 WiFi
  • 469 reviews 9.3/10 Breakfast
  • 206 reviews 8.9/10 Cleanliness
  • 7 reviews 10/10 Wellness Area
  • 5 reviews 4.5/10 Sustainability

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