Mercure Strasbourg Centre Petite France hotel 3 stars

The rooms were very comfortable and the breakfast was great.

Lovely size room, quiet, clean. The lady at reception the following morning was wonderfully helpful and kind. I arrived late because of the strike - my train to Basel was cancelled.

Just a bit below my expectations generally My wife booked this as a birthday trip and mentioned that in the booking but there was no add on (e.g. upgrade, bottle of wine etc) which I have had in the past under similar circmstances

Great hotel, very clean. My only negative was the room was too warm. I was unable to control the temperature with the thermostat. Even though it was cool outside, street noise with the window open prevented us from keeping it open all night long.

The location is very convenient and the staffs are very friendly and helpful.

I enjoyed it

The staff is super friendly and flexible.

Great Location, close to all major sites. Friendly staff. Clean, quiet rooms. Overall very satisfied.

The hotel is excellently located, within walking distance from all tourist attractions and shopping area; close to the Railway station. Still fresh and bright after renovation. Extremely friendly and competent staff. Very clean. The room has all you need - an excellent bed, the bath-robe and slippers, tea and coffee makers with generous supply of tees and coffees. Rich breakfast.

Ours stay was for two nights. This hotel interior design in the breakfast and the lobby area are just wonderful. Its so artistic in nature and so nicely organised, that we felt like visiting a museum of contemporary art. The breakfast is also awesome! The french-toast ..is the best we have ever had. The cakes, egg-items..are all very delicious. There are three different types of pillows for every guest in the room and we found them so comfortable!Now comes the critic part: - the room is small. The toilet is designed in an awkard way: the comod is too close to the wall to sit on it properly. No shades/cover/glass-wall around the bath-tub... water spills out always. Handsoaps should be liquid. The staffs are OK, but there are some "but"s! We were given a drink-gutschein for "one" person, although we should get for two persons. From Saturday evening till end of Sunday only a security staff was present at the reception-who is not that much well-trained to handle guests. The first day at around 10:30 AM we hanged the "Do not disturb (was also in french) sign on the door." But still the room-cleaning service entered the room. When we showed them the sign, they shouted at us in french (which we do not understand) and showing us their handwatch. Next day morning we hanged the "do not disturb sign" and also put all our luggages infront of the door to block it so that the room service can not suddenly open the door. Its horrific. the reception also dont care it at all.The most negative warning about the city Strasbourg is: this city has no money exchange. So tourists from non-"Euro" countries should buy Euros before stepping inside this city. Otherwise they have to beg around the city streets like many others.

Lovely hotel in a great location, easily accessible from the train station but also walking distance from the old town The rooms were clean and comfortable and there was a nice selection at breakfast.

I really enjoyed stay in the hotel, the staff were very nice during checkin and checkout...they let me in to my room at 1pm which was great. The room (not very big but I had no problem with that) had soundproof door and window so the sleep was very fine. And the breakfast was wow...such a choice of everything you can imagine! Great hotel.

The location was absolutely fantastic as well. The room is new, with nice furniture, spacious, comfortable and quiet. The breakfast is also great! You have freshly pressed orange juice, coffee (espresso or cappuccino), milk, pastries, fruits, lot of local cheese, all kind of bread, eggs, and so on. The staff is also really friendly.

The hotel is stylish and clean. The location is good. There are many restaurant nearby. My room is clean and with a balcony. The breakfast is good. A lot of tea can be chosen. The fresh orange juice is yummy.

The room was extremely small and full of furniture distributed with no sense in the room. The air conditioning in the room was at 16°C, in a not so warm day. We mentioned to the staff and they said that it would warm up in a while if we turned off the AC. It was a lie, a couple of hours later the room was still cold. Then we ask to another person (afternoon shift) of the staff and fastly she solved the problem and gave us nice words.