ibis Strasbourg Centre Gare Hotel 3 stars

Staff was very friendly. The lobby has been renovated. The breakfast was decent despite COVID restrictions. However I was quite disappointed by the room which did not look like the picture. I had an old room. No decorations whatsoever and the bathroom needed to be refreshed.

Clemence, Chief Receptionist needless to say is a professional attentive to its guest and receptive to my specific needs for the well-being of my brother This is the reason why, additional to a comfortable room and a simple but good breakfast I’m coming back

During covid-19 crisis and having to move from Finland to Aix-en-Provence with two kids under 4 years, it was impossible to stay over anywhere. And have food. I was driving 8-9 hours per day with the two kids and on the day we had hardly eaten anything because everything in Germany was closed. Luckily Ibis was open, helpful and easy! The receptionist helped us to order food in this time of crisis. Bath tub and bubbles were an awesome activity with the kids before bedtime. And the bed was large enough to fit us three cuddling all night. A life saver for me! Helped me to keep on going and reach home next day!

see above

We booked the room for two adults and two children, but when we arrived in the room, the extra bed and towels were not available. We requested the service and promptly attended, however on the other day, again, a towel was missing. Room with a window that did not close completely, led us to hear noises from the street all night. Shower drain did not drain the water properly, leading to flooding of the bathroom, or having to close the shower several times while we were bathing.

Pleasant, helpful, and available IBIS team. Liked the breakfast. Room clean and functional. Straight-forward internet access.

Profesional trip. I worked at the train station.

This hotel is super well located, in front of the train station and just 3 min walk from the Lufthansa bus stop. It's also just 15 min walk from the Cathedral. Staff at the reception desk was very friendly and professional. Especially, Maud who recommended me a gourmet shop for pate en croute. Breakfast was quite good for the price (10 euros). On the negative side, doors on my 7th floor were just freshly painted so the hallway was quite smelly. Wish staff had warned me of the situation before I took the key. Also, there was no water bottle offered in the room and no safe box. I've stayed at several ibis hotels in Asia (Yangon, Sai Gon) and they always have water bottles and a safe box in the room.

It was my first time in Strasbourg, the hotel was close to the train station and the tram station (C) I wanted. It had very good breakfast, very good service and it was quiet enough.

I am a regular custom of the hotel and I will certainly ccome back in future.I appreciate its staff and location very much, although I think the price is too high during the weeks the EP plenary sessions.

As a frequent short-time business traveller I appreciate this hotel for its excellent location and, more importantly, it's competent and friendly staff - features important for 'ordinary' tourists as well. Will definitely be coming back

As a frequent short-time business traveller I appreciate this hotel for its excellent location as well as for its helpful and friendly staff - qualities that are of equal importance for 'ordinary' tourists, too. I definitely intend to return when in Strasbourg

Very pleasant experience from point of booking already. Emailed queries were promptly replied and very helpful. Staff were all very nice and friendly. Room was very spacious and clean. Only thing i can think of to bring up is that the bathroom had no fan. Location was very good and convenient. Happy to book this Hotel again or recommend to others.

Excellent location opposite train station and also not far to walk to attractions. Warm welcome by reception staff and all staff helpful during our stay. Breakfast room busy but staff did an excellent job clearing tables, keeping buffet stocked and smiling !

We were expecting to have to pay more given that we were there at peak tourist season with the christmas market. We loved the chocolate gift pack we received on arrival. The room was perhaps a little small, and we'd have liked a kettle and fridge in the room, but we won't complain for the price we paid.