ibis Strasbourg Centre Gare 3 stars

Customer review rating (ALL Rating) 4.4/5 1,285 reviews

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Description

Hotel extras

  • Facing the TGV train station

  • Family rooms

  • Highways and tram nearby

  • Parking nearby

  • Service quality

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Gare

10 Place de la gare
67000 STRASBOURG
France

GPS:48.584479, 7.736564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Non contractual photo

Try a selection of drinks, regional wines and snacks in our friendly bar. You'll enjoy the bright and chilled-out vibe in the conservatory or on the terrace, as well as our 24-hour amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,285 reviews

TripAdvisor Rating  4.0/5  1,269 reviews

Bathroom issues

Customer review rating 2.5/5

Anuradha D. G. Friends - Confirmed reviews ALL

The bathroom had water drainage issues and the management wasn't very helpful. Me and my friend had to manage the issues by putting towels on the water-logged areas to keep ourselves dry for the entire day. Since the weather was cold, we had to be careful to not get sick due to wet socks or cold feet.

Dear ANURADHA D., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence Schwoob Responsable Hébergement

Good stay

Customer review rating 4.5/5

Marie Business - Confirmed reviews ALL

I had a very nice stay. No problems. Great breakfast.

Very uncomfortable bed

Customer review rating 1.5/5

Juan A. Solo - Confirmed reviews ALL

Used old mattress. Noisy heating.

Dear Mr S., Thank you for taking the time to share your feedback with us. We are sorry to read that your experience did not met your expectations due to the comfort of the bed. Please rest assured that we have informed our maintenance team about the issues with the mattress, and we have already planned to renew all the mattresses very soon. For any such inconveniences in the future, do not hesitate to contact our reception; we are here to ensure your stay is as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence Schwoob Responsable Hébergement

Good situated

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We have appreciated to have a good bed, very comfortable. We would have been happy to have at least two chairs. There was just one chair in the bedroom.

Great location opposite the train station

Customer review rating 5.0/5

Lindsay S. Friends - Confirmed reviews ALL

Central Hotel, room really clean, staff friendly and lovely continental breakfast

Dear LINDSAY S., Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a fantastic stay and felt well taken care of. We will certainly pass on your positive feedback to our team, who will be delighted to hear that their efforts have been recognized. We hope to have the pleasure of welcoming you back on your next visit. Best regards, SAMIA Première de réception Ibis Strasbourg centre Gare

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Other web-users rate our hotel

  • 682 reviews 9.4/10 Location
  • 807 reviews 6.2/10 Room
  • 648 reviews 9/10 Service
  • 9 reviews 8.2/10 WiFi
  • 400 reviews 8.1/10 Breakfast
  • 268 reviews 6.6/10 Cleanliness
  • 102 reviews 4.5/10 Amenities

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