ibis Strasbourg Centre Gare Hotel 3 stars

Customer review rating 4.4/5 5,205 reviews

ibis Strasbourg Centre Gare
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Web corner
Information message

Hotel location

ibis Strasbourg Centre Gare

10 Place de la gare
67000
strasbourg
france

Tel: +33388239898

Fax: (+33)3/88239899

Check-in from 12h00

Check out up to 12h00

  • A :  GARE CENTRALE

  • TRAM C :  C GARE CENTRALE

  • By plane

    STRASBOURG ENTZHEIM At 20km / 12.43 miles

  • By car

    City center At 0.5km / 0.31 miles

  • By car

    Porte blanche At 1km / 0.62 miles

  • By train

    GARE CENTRALE SNCF At 0.1km / 0.06 miles

  • By train

    STRASBOURG At 0.1km / 0.06 miles

GPS :48.584479, 7.736564

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Superior Room with 1 double bed and 1 sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

BAR

Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Strasbourg Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,205 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,210 reviews

well located. Kind staff

Customer review rating 4.4/5

Etienne B. Business - 05/10/2020 Confirmed reviews ALL

Difficult in these times of covid

well located good stay

Customer review rating 4.4/5

Anonymous Solo - 29/08/2020 Confirmed reviews ALL

friendly helpfull reception wuick responses

Dated Hotel/Ill equipped rooms

Customer review rating 4.4/5

Anonymous Solo - 28/08/2020 Confirmed reviews ALL

I paid for an upgraded room, it was small and was ill equipped. Wiring was unprofessional. One trashcan in the bathroom, no water boiler, no coffee, cheap furniture. Tiny TV. I also paid for breakfast but ended up going there only to retrieve coffee to bring back to my room. The breakfast did not look good and the dining area reminded me of McDonalds. Air Conditioning was strong...good. Staff was competent and friendly. Covid preparations were good.

Dear BARRY R., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Superior room you reserved has about 25 square meters and it's the biggest room we have in our hotel. In Ibis hotels the standard room has about 15-17 square meters, so we are sorry that you don't appreciate our rooms. We have no dining room in our hotel because we have no restaurant, only a bar and a breakfast room. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur

Great location,great staff

Customer review rating 4.4/5

Sofia F. Friends - 24/08/2020 Confirmed reviews ALL

first time at this Ibis,clean,organized abc perfect for a short sejour

Perfect location, great staff

Customer review rating 4.4/5

Graham C. Families - 19/08/2020 Confirmed reviews ALL

short but sweet, staff were very welcoming and efficient, in spite of the difficult times.

Convenient but old looking room

Customer review rating 4.4/5

Anonymous Families - 05/08/2020 Confirmed reviews ALL

Staff was very friendly. The lobby has been renovated. The breakfast was decent despite COVID restrictions. However I was quite disappointed by the room which did not look like the picture. I had an old room. No decorations whatsoever and the bathroom needed to be refreshed.

Dear FRANCOIS A., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur

Professional service - well situated

Customer review rating 4.4/5

P. R. Families - 28/07/2020 Confirmed reviews ALL

Clemence, Chief Receptionist needless to say is a professional attentive to its guest and receptive to my specific needs for the well-being of my brother This is the reason why, additional to a comfortable room and a simple but good breakfast I’m coming back

Life saver during crisis

Customer review rating 4.4/5

Janina Families - 01/04/2020 Confirmed reviews ALL

During covid-19 crisis and having to move from Finland to Aix-en-Provence with two kids under 4 years, it was impossible to stay over anywhere. And have food. I was driving 8-9 hours per day with the two kids and on the day we had hardly eaten anything because everything in Germany was closed. Luckily Ibis was open, helpful and easy! The receptionist helped us to order food in this time of crisis. Bath tub and bubbles were an awesome activity with the kids before bedtime. And the bed was large enough to fit us three cuddling all night. A life saver for me! Helped me to keep on going and reach home next day!

although the poor situation because of the corona virus, the staff was very kind and patient while making his best to keep the hotel up and working

Customer review rating 4.4/5

Bernard Couples - 28/03/2020 Confirmed reviews ALL

see above

Noisy room, faulty shower drain

Customer review rating 4.4/5

A. Families - 10/03/2020 Confirmed reviews ALL

We booked the room for two adults and two children, but when we arrived in the room, the extra bed and towels were not available. We requested the service and promptly attended, however on the other day, again, a towel was missing. Room with a window that did not close completely, led us to hear noises from the street all night. Shower drain did not drain the water properly, leading to flooding of the bathroom, or having to close the shower several times while we were bathing.

Dear A. Cristina Brito Janzen , Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur
Customer review rating 4.4/5

N/a Business - 28/02/2020 Confirmed reviews ALL

Pleasant, helpful, and available IBIS team. Liked the breakfast. Room clean and functional. Straight-forward internet access.

Well located

Customer review rating 4.4/5

German A. F. Business - 26/02/2020 Confirmed reviews ALL

Profesional trip. I worked at the train station.

Well located, comfy bed

Customer review rating 4.4/5

Thai Solo - 20/02/2020 Confirmed reviews ALL

This hotel is super well located, in front of the train station and just 3 min walk from the Lufthansa bus stop. It's also just 15 min walk from the Cathedral. Staff at the reception desk was very friendly and professional. Especially, Maud who recommended me a gourmet shop for pate en croute. Breakfast was quite good for the price (10 euros). On the negative side, doors on my 7th floor were just freshly painted so the hallway was quite smelly. Wish staff had warned me of the situation before I took the key. Also, there was no water bottle offered in the room and no safe box. I've stayed at several ibis hotels in Asia (Yangon, Sai Gon) and they always have water bottles and a safe box in the room.

Well located

Customer review rating 4.4/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

It was my first time in Strasbourg, the hotel was close to the train station and the tram station (C) I wanted. It had very good breakfast, very good service and it was quiet enough.

An excellent stay

Customer review rating 4.4/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

I am a regular custom of the hotel and I will certainly ccome back in future.I appreciate its staff and location very much, although I think the price is too high during the weeks the EP plenary sessions.

Good location, friendly staff

TripAdvisor rating 4.0/5

TridentE6 Business - 19/01/2020 TripAdvisor review

As a frequent short-time business traveller I appreciate this hotel for its excellent location and, more importantly, it's competent and friendly staff - features important for 'ordinary' tourists as well. Will definitely be coming back

Will be coming back

Customer review rating 4.4/5

Pk Business - 18/01/2020 Confirmed reviews ALL

As a frequent short-time business traveller I appreciate this hotel for its excellent location as well as for its helpful and friendly staff - qualities that are of equal importance for 'ordinary' tourists, too. I definitely intend to return when in Strasbourg

Very friendly staff and spacious room

Customer review rating 4.4/5

Elli Families - 04/01/2020 Confirmed reviews ALL

Very pleasant experience from point of booking already. Emailed queries were promptly replied and very helpful. Staff were all very nice and friendly. Room was very spacious and clean. Only thing i can think of to bring up is that the bathroom had no fan. Location was very good and convenient. Happy to book this Hotel again or recommend to others.

Excellent

Customer review rating 4.4/5

Jacqui A. Families - 04/01/2020 Confirmed reviews ALL

Excellent location opposite train station and also not far to walk to attractions. Warm welcome by reception staff and all staff helpful during our stay. Breakfast room busy but staff did an excellent job clearing tables, keeping buffet stocked and smiling !

Comfortable, welcoming and reasonably priced

Customer review rating 4.4/5

Sj Couples - 03/01/2020 Confirmed reviews ALL

We were expecting to have to pay more given that we were there at peak tourist season with the christmas market. We loved the chocolate gift pack we received on arrival. The room was perhaps a little small, and we'd have liked a kettle and fridge in the room, but we won't complain for the price we paid.

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