ibis Strasbourg Centre Gare 3 stars

Customer review rating (ALL Rating) 4.5/5 1,148 reviews

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ibis Strasbourg Centre Gare - Image 1
ibis Strasbourg Centre Gare - Image 2
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10 Place de la gare, 67000 STRASBOURG, France

Description

Hotel extras

  • Facing the TGV train station

  • Family rooms

  • Highways and tram nearby

  • Parking nearby

  • Service quality

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Gare

10 Place de la gare
67000 STRASBOURG
France

GPS:48.584479, 7.736564

Telephone
Fax +33 3 88 23 98 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Non contractual photo

Opposite the train station, our bar welcomes you all day long to work and to relax. Enjoy the calm, bright atmosphere of the veranda, taste our selection of drinks, regional wines and delicious pizzas

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,148 reviews

TripAdvisor Rating  3.9/5  1,292 reviews

Customer review rating 4.5/5

Linda C. !. Families - Confirmed reviews ALL

Great location to the station. Staff were extremely helpful,on a couple of things,not concerning our stay there. Would recommend to others.

Customer review rating 5.0/5

Kyriakos K. Business - Confirmed reviews ALL

Top location, perfect room, great breakfast and very friendly and helpful staff!

Customer review rating 4.0/5

David R. !. Couples - Confirmed reviews ALL

We arrived late by train, so the hotel was ideal for us. Hotels on or near the Grand Île are expensive, and this was the case here. The room was quite spacious and comfortable, albeit minimal - no cupboards/drawers and no safe. The lighting was a not great, with the bathroom being illuminated only by a mirror. However, the bed was very comfortable, and the room was well serviced, very clean, and although not well equipped at least everything worked and was in good condition. The breakfast was good, but the breakfast room was quite small leading to it being very crowded at times and the staff unable to keep up. Overall though, we enjoyed our stay.

Customer review rating 2.0/5

Alyssa G. Friends - Confirmed reviews ALL

We had a pleasant stay until the last day. We were rushing to check out to make our train and as we got back to our room that had the do not disturb sign on it we opened the door to (I believe a staff member but she wasn’t wearing a maid uniform) in our room, no explanation, the door was not left ajar as it normally is when someone is cleaning. Nothing that we could tell was moved but we were rushing for a train. We could not shake the feeling of how weird the interaction was. There was no maid cart directly outside of our room, the do not disturb sign was still up because it fell when we opened the door. Nothing was moved or cleaned. We have no idea how long she was in our room or what she was doing in there unsupervised with our belongings and passports. Our room was also at the end of the hall so if she had just walked in we would have seen her walk in. If she was checking to see if we had checked out (still seems extremely odd to me) she would have immediately seen our stuff and should have left. Neither one of us could come up with a reasonable reason for her to have been there and honestly made us feel extremely uneasy. Is this a common practice?

Dear Alyssa G., Thank you very much for your feedback. After carefully checking the electronic lock records, we can confirm that our chambermaid opened your room at 11:36, and your keycard was used just one minute later, at 11:37. We can confirm that the person you encountered in your room was indeed one of our housekeeping staff members and she spent less than one minute in your room. Although it was our employee, she should not have entered the room as the “Do Not Disturb” sign was displayed, and we sincerely apologize for this mistake. We fully understand how unsettling this situation must have felt, especially as you were preparing to check out. Please rest assured that nothing was touched, and we are taking the necessary steps to ensure this does not happen again. Our team has been reminded of the importance of strictly respecting privacy signs and procedures at all times. We are glad to hear that you still had an enjoyable stay overall despite this incident, and we truly appreciate you bringing it to our attention. If you would like to discuss this further, please feel free to contact us directly. Best regards, Clémence ibis Strasbourg Centre Gare

Customer review rating 3.5/5

Seamus C. Business - Confirmed reviews ALL

Accommodation was generally comfortable; online check-in was not available despite advance encouragement to do so.

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Other web-users rate our hotel

  • 786 reviews 9.7/10 Location
  • 846 reviews 6.6/10 Room
  • 664 reviews 9/10 Service
  • 7 reviews 9/10 WiFi
  • 445 reviews 8.8/10 Breakfast
  • 314 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.