ibis Strasbourg Centre Gare 3 stars

Customer review rating (ALL Rating) 4.4/5 1,245 reviews

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Description

Hotel extras

  • Facing the TGV train station

  • Family rooms

  • Highways and tram nearby

  • Parking nearby

  • Service quality

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Gare

10 Place de la gare
67000 STRASBOURG
France

GPS:48.584479, 7.736564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Non contractual photo

Opposite the train station, our bar welcomes you all day long to work and to relax. Enjoy the calm, bright atmosphere of the veranda, taste our selection of drinks, regional wines and delicious pizzas

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,245 reviews

TripAdvisor Rating  4.0/5  1,279 reviews

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Big room and comfort but lack of some necessary amenities or items (small towel/bin in the bed room/hair dryer). Bathroom was not smell good.

Great location and super friendly staff

Customer review rating 4.5/5

Simon F. Couples - Confirmed reviews ALL

Short sty to experience the beautiful Christmas markets

EVERYTING IS GOOD

Customer review rating 4.0/5

Sabrina L. Solo - Confirmed reviews ALL

location is great, I have a great time in the hotel.

Old and poorly kept.

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The room is old and in dire need of a renovation as with the whole hotel - only the lobby seems well kept. The AC vents had at least 2mm of dust caked up, which of course would blow into the room and into our lungs. At first inspection I found a 1 cm2 blood stain on the (newly changed) sheets. Further, as I was trying to fasten a buzzing light bulb, the light bulb collapsed in my hand (it split in two - one half in my hand, the other half still in the lamp), leaving lead connections exposed. This was - mind you - the bedside lamp where my children bed was. I asked the hotel to have someone replace this and they say NOBODY WOULD BE AVAILABLE UNTIL THE NEXT DAY. Like, changing a lightbulb or removing a half exposed one is not a risk to safety. The welcome drink was a vast assortment of - as per the waiter - anything on the menu. then I went and chose a glass of wine, which... wasn't available. in the end, the welcome drink was either soft drink or water. I won't be back again and will definitely reconsider my choices of hotel.

Dear Mr C., Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with the room condition and the maintenance concerns. Please rest assured that our cleaning team has been informed, and we are taking immediate steps to address these issues. We have also arranged for a technician to resolve the light bulb problem promptly, and we apologize for the inconvenience this caused. Regarding the welcome drink, we are sorry for the misunderstanding and will work to ensure a better experience for our guests in the future. We appreciate your feedback as it helps us improve our services. We hope you might reconsider and give us another chance to provide you with a better experience in the future. Thank you again for your valuable input. Sincerely, Clémence Schwoob Responsable Hébergement

everything is perfect

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

we like the location, room size for our family, excellent breakfast

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Other web-users rate our hotel

  • 697 reviews 9.6/10 Location
  • 802 reviews 6/10 Room
  • 608 reviews 8.9/10 Service
  • 6 reviews 7.7/10 WiFi
  • 384 reviews 8.4/10 Breakfast
  • 248 reviews 6.7/10 Cleanliness
  • 6 reviews 10/10 Bar

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