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ibis Strasbourg Centre Gare Hotel 3 stars

Customer review rating 4.4/5 5,539 reviews

ALLSAFE approved hotel

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How it works?
ibis Strasbourg Centre Gare
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+ 17 Services

Hotel extras

  • Facing the TGV train station

  • Family rooms

  • Highways and tram nearby

  • Parking nearby

  • Service quality

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Web corner

Hotel location

ibis Strasbourg Centre Gare

10 Place de la gare
67000 strasbourg
france

Tel: +33388239898

Fax: (+33)3/88239899

Check-in from 12h00

Check out up to 12h00

  • A :  GARE CENTRALE

  • TRAM C :  C GARE CENTRALE

  • By plane

    STRASBOURG ENTZHEIM At 20km / 12.43 miles

  • By car

    City center At 0.5km / 0.31 miles

  • By car

    Porte blanche At 1km / 0.62 miles

  • By train

    GARE CENTRALE SNCF At 0.1km / 0.06 miles

  • By train

    STRASBOURG At 0.1km / 0.06 miles

GPS :48.584479, 7.736564

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR

Try a selection of drinks, regional wines and snacks in our friendly bar. You'll enjoy the bright and chilled-out vibe in the conservatory or on the terrace, as well as our 24-hour amenities.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Strasbourg Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,539 reviews

TripAdvisor Rating 4.0/5

1,225 reviews

Dissatisfied

Customer review rating 0.5/5

Anonymous Business - 18/09/2021 Confirmed reviews ALL

My room wasn't ready in time. I got a room in the attic, not renovated. The bed was made badly. The bathroom was not very clean.

Dear DAMIAN S., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms are ready after 12am, you received it at 12h38... The room that we gave you is one with the nicer view of the city and the cathedral, we are sorry that you don't appreciate it. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur

Good stay

Customer review rating 4.5/5

Pk Business - 17/09/2021 Confirmed reviews ALL

THe hotel is very well located (downtown, close to the train station and its mobility hub), while its staff is quick and efficient

Customer review rating 3.5/5

Anonymous Business - 01/08/2021 Confirmed reviews ALL

The room was nice, but I did ask for a quiet room on the high floor. A room that faces the busy street and train station, is in my opinion NOT a quiet room, as I did ask for.

The Staff was exceptional

Customer review rating 5.0/5

Anonymous Families - 31/07/2021 Confirmed reviews ALL

In every way the staff was friendly, helpful, and took the right actions to make our stay comfortable

Dear GEORGE C., We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe DESAINTQUENTIN Directeur

Warm welcome from staff

Customer review rating 4.5/5

Bernard Solo - 28/12/2020 Confirmed reviews ALL

staff expressed great care in those difficult circumstances (breakfast served on tray,...) and showed gratitude for being loyal to the hotel.

well located. Kind staff

Customer review rating 3.5/5

Etienne B. Business - 05/10/2020 Confirmed reviews ALL

Difficult in these times of covid

well located good stay

Customer review rating 4.0/5

Anonymous Solo - 29/08/2020 Confirmed reviews ALL

friendly helpfull reception wuick responses

Dated Hotel/Ill equipped rooms

Customer review rating 1.5/5

Anonymous Solo - 28/08/2020 Confirmed reviews ALL

I paid for an upgraded room, it was small and was ill equipped. Wiring was unprofessional. One trashcan in the bathroom, no water boiler, no coffee, cheap furniture. Tiny TV. I also paid for breakfast but ended up going there only to retrieve coffee to bring back to my room. The breakfast did not look good and the dining area reminded me of McDonalds. Air Conditioning was strong...good. Staff was competent and friendly. Covid preparations were good.

Dear BARRY R., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Superior room you reserved has about 25 square meters and it's the biggest room we have in our hotel. In Ibis hotels the standard room has about 15-17 square meters, so we are sorry that you don't appreciate our rooms. We have no dining room in our hotel because we have no restaurant, only a bar and a breakfast room. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur

Great location,great staff

Customer review rating 5.0/5

Sofia F. Friends - 24/08/2020 Confirmed reviews ALL

first time at this Ibis,clean,organized abc perfect for a short sejour

Perfect location, great staff

Customer review rating 4.0/5

Graham C. Families - 19/08/2020 Confirmed reviews ALL

short but sweet, staff were very welcoming and efficient, in spite of the difficult times.

Convenient but old looking room

Customer review rating 3.0/5

Anonymous Families - 05/08/2020 Confirmed reviews ALL

Staff was very friendly. The lobby has been renovated. The breakfast was decent despite COVID restrictions. However I was quite disappointed by the room which did not look like the picture. I had an old room. No decorations whatsoever and the bathroom needed to be refreshed.

Dear FRANCOIS A., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe DESAINTQUENTIN Directeur

Professional service - well situated

Customer review rating 4.5/5

P. R. Families - 28/07/2020 Confirmed reviews ALL

Clemence, Chief Receptionist needless to say is a professional attentive to its guest and receptive to my specific needs for the well-being of my brother This is the reason why, additional to a comfortable room and a simple but good breakfast I’m coming back

Good location, friendly staff

TripAdvisor rating 4.0/5

TridentE6 Business - 19/01/2020 TripAdvisor review

As a frequent short-time business traveller I appreciate this hotel for its excellent location and, more importantly, it's competent and friendly staff - features important for 'ordinary' tourists as well. Will definitely be coming back

Customarily well-serving

TripAdvisor rating 5.0/5

TridentE6 Business - 22/09/2019 TripAdvisor review

As a frequent business traveller I appreciate this hotel in the first place for its excellent location. The standard of services offered is akso consistently high. I'll definitely be coming back here.

Great Location, Good Night's Sleep and Appetizing Breakfast

TripAdvisor rating 5.0/5

fredfoto Solo travel - 31/08/2019 TripAdvisor review

The title says it all. I had been out all day from dawn to dusk in 33C of heat and an air conditioned room which was on before I arrived was what was wanted. I always try and book an Ibis hotel whenever I travel in France. They appear to be very consistent.

Good Value, Good Location

TripAdvisor rating 4.0/5

BikeByBoat Couples - 09/08/2019 TripAdvisor review

Across from the main train station an just a few blocks from the medieval center, this hotel's location is perfect. On comments of a seedy area: pffft. It's near a public park and some fast food and bars open late, people will be hanging around at night. Did not feel a bit unsafe, but does feel modern and urban. Hotel desk staff were very helpful in English, French and German. Included breakfast was great.

good location and the best cost performance

TripAdvisor rating 5.0/5

寛 田 Family - 18/07/2019 TripAdvisor review

The hotel is easy to access to the Strasbourg station. Both check in and check out were smooth and kind. The room was clean and quiet. The security system was well organized. We would like to book again for the next stay in Strasbourg.

JUST IN FRONT OF THE STATION AND NEAR THE CENTER OF STRABOURG !

TripAdvisor rating 4.0/5

ROBERT D Couples - 22/06/2019 TripAdvisor review

We stayed two days . The team was very friendly. Breakfast is ok and served in a very trendy place. It was very easy to reach the various spots of the city. There is a very large parking located at a relatively short distance from the hotel. Good price for nice quality.

Nice place to stay

TripAdvisor rating 5.0/5

Tourist14196437698 Couples - 21/05/2019 TripAdvisor review

Ibis Strasbourg Centre Gare was a great place to stay. It is clean, quiet, comfortable and in a very convevient location: Historic center is just a couple of tram stops away or a short walk. Staff was very welcoming and helpful.

Nice Hotel

TripAdvisor rating 4.0/5

Navigator34288709755 Family - 16/05/2019 TripAdvisor review

I and my family stayed this hotel for two nights. It is very close to the train station and close to travel places in Strasbourg. The hotel service is very good and the staff are nice and helpful. The cleaniness is average.

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