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Aparthotel Adagio access Paris Saint Denis Pleyel 3 stars

Customer review rating 3.9/5 1,269 reviews
Aparthotel Adagio access Paris Saint Denis Pleyel
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Room 1

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Hotel extras

  • Close to the Stade de France

  • 3 min from the bus and subway

  • Private indoor parking

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • ROISSY CDGPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio access Paris Saint Denis Pleyel

10 Rue du Docteur Finot
93200
saint denis
france

Tel: +33155875000

Fax: (+33)1/55875001

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS :   255 / 139 / 274 Carrefour Pleyel

  • METRO :   13 Carrefour Pleyel

  • By plane

    ROISSY CDG At 19.8km / 12.3 miles - Shuttle paying

  • By train

    GARE DU NORD At 5.6km / 3.48 miles

GPS :48.918364, 2.342373

Our accommodations

Lounge with double sofa bed, 1 bedroom with double bed, fully equipped kitchen, bathroom with bathtub and toilet, TV, telephone and high-speed Internet.

Studio for two people

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bedding and towel
  • Business Desk

One-bedroom apartment for 4 people

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Our guest reviews for
Aparthotel Adagio access Paris Saint Denis Pleyel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,269 reviews

tripadvisor

TripAdvisor Rating 3.5/5

295 reviews

New year stay 2020

Customer review rating 3.9/5

Tatyana M. Couples - 08/01/2020 Confirmed reviews ALL

The most friendly and amazing stuff. Thank you for excellent service! Location is bit away from the center but metro is right next to the hotel (transportation was on strike, which is not hotels fault, but it made our commute to center pretty difficult) I wish I would have some note from either hotel itself or hotels.com at least few days before my stay to have a choice and maybe rebook something closer to the center due to the strike. Otherwise I would stay again

Dear TETYANA M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Saint-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really regret the strike situation in the city, and we hope that it will end very soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yaou- General Manager Adagio access Paris Saint-Denis Pleyel.

Great

Customer review rating 3.9/5

Owen Solo - 30/12/2019 Confirmed reviews ALL

It’s been my 4th stay and as brilliant as the 1st. Rather quiet, comfortable and homely for my purpose as always.

Dear Mr B. ! Thank you so much for your review and your loyalty ! See you soon ! Best regards, Yoan - Front Desk Manager

OK

Customer review rating 3.9/5

Ioan Business - 23/11/2019 Confirmed reviews ALL

Correct.

Hello ! Thank you for your review, we hope to be able to welcome you again in the near future ! Best regards, Yoan - Front Desk Manager

Mrs

Customer review rating 3.9/5

Marie C. R. Couples - 14/11/2019 Confirmed reviews ALL

The hotel is situated in a lovely area. Sadly parking is a nightmare. The hotel car park was fully booked, We had to wait until someone vacated a space on the slip road outside the hotel. It was a very tight fit and so stressful but we were lucky to get it. The staff at reception were very welcoming and we enjoyed our one night stay.

Dear MILENA R., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Saint-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yaou - General Manager Adagio access Paris Saint Denis Pleyel

Enjoyable

Customer review rating 3.9/5

Jo Families - 11/11/2019 Confirmed reviews ALL

Staff friendly, beds comfortable.

Dear JOANNA L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Saint-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yaou - General Manager Adagio access Paris Saint Denis Pleyel

Good, but could have been better

Customer review rating 3.9/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Stay was comfortable. Breakfast kept running out of stock. some days if there is no banana, other days days the basic bread was missing - and reason was finished. could this not be restocked for 2 continuous days?

Dear DEEPA M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Saint-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yaou - General Manager Adagio access Paris Saint Denis Pleyel

Overall it’s good

Customer review rating 3.9/5

Sri R. K. S. Business - 15/10/2019 Confirmed reviews ALL

It’s good overall

Dear sir, thank you so much for your review ! We hope to be able to welcome you again in the near future ! Best regards, Yoan - Front Desk Manager

Quite place

Customer review rating 3.9/5

Owen Solo - 18/08/2019 Confirmed reviews ALL

Kool place overall, my second visit and definitely wasn’t disappointed. Love the close proximity to the metro.

Hello ! Thank you so much for your second review ! Awaiting to welcome you again in the future. Best regards.

M.A from U.

Customer review rating 3.9/5

M.a F. U. Families - 31/07/2019 Confirmed reviews ALL

There was no AC and even a tissue box in the room. If you needed extra towel, there was 5 euro charge for each. If your room needed cleaning 20 euro charge. The receptionist was on the computer at all the time and he did not know anything regarding your question. I booked the room for 4 nights and I stayed one night and left the following day without any refund.

Dear sir, I thank you for taking the time to tell us about your experience at our aparthotel. I am sorry that it did not meet your expectations. There is indeed no air conditioning in our studios and apartments, and this summer is sure really hot. For this kind of situation we do our maximum to cool the air thanks to fans which we provide to you and we offer some fresh water each time you pass by the front desk. We are an aparthotel, not a hotel, which can surprise for we do not have the same managing. For exemple the cleaning is weekly, any additionnal cleaning or change of towels is indeed charged. Unfortunately, the Sales Terms and Conditions which you picked for your booking were not flexible. The rates were lower and you could not cancel nor modify and no refund was allowed. However I am sorry if the receptionist in front of you was not able to help you nor to give you proper explanations. We are doing the necessary to avoid this kind of situation. We are looking forward to welcoming you again at Adagio access. Please do not hesitate to contact me during your next visit. Sincerely, Yoan - Front Desk Manager

Excellent

Customer review rating 3.9/5

Maria C. B. Solo - 03/07/2019 Confirmed reviews ALL

Considering I was a walk-in with a problem, Mohammed (?) at the Reception was most kind and helpful. staff very efficient. Like Yoan and the young woman with an exotic name. Room was sparkling clean.

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio access Paris Saint-Denis Pleyel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame BUANAFE, en l’expression de nos sentiments les meilleurs. Cordialement, Samir Yaou - Directeur Aparthotel Adagio access St Denis Pleyel

Nice Staff & Hotel

Customer review rating 3.9/5

Steve Business - 03/07/2019 Confirmed reviews ALL

Very nice Staff and helpfull

Dear CHRISTINE HELLA D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Saint-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yaou- General Manager Adagio access St Denis Pleyel

Good

Customer review rating 3.9/5

Darlington O. Business - 02/07/2019 Confirmed reviews ALL

Owesome

Dear DARLINGTON o., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Saint-Denis Pleyel. We are delighted to read that you had a pleasant stay and hope to have the pleasure of welcoming you to our Adagio access Saint Denis Pleyel again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yaou - General Manager Adagio access Saint Denis Pleyel

The experience is awesome

Customer review rating 3.9/5

Vaasudeva Business - 02/07/2019 Confirmed reviews ALL

The experience is awesome but few additional changes could be done in terms of Breakfast as we get bored if we stay more than 3 days.

Dear K P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Saint-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yaou - General Manager Adagio access Saint Denis Pleyel

Politenand helpful staff.

Customer review rating 3.9/5

Richard K. Couples - 26/06/2019 Confirmed reviews ALL

Overall the experience was good. The building and room was a bit run down but it was clean. We did have very loud guests drinking and smoking late at night. This kept us awake for 2 nights. We did not phone front desk due to fears of fall out from our neighbours. I believe a quick walk around by staff would catch party goers We would stay again at your accommodation and we would recommend it to other people. It was awesome the front desk woman could speak english She was so helpful. My wife and i speak 7 languages but not French. Thank you

Dear RICHARD K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Saint-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yaou - General Manager Adagio access Saint Denis Pleyel

Satisfied

Customer review rating 3.9/5

O. Families - 15/06/2019 Confirmed reviews ALL

Kind and courteous staffs.

Hello ! Thank you very much for your comment. We are happy to learn that you enjoyed your stay and our staff. Have a nice day ! Yoan - Front Desk Manager

Good accommodation with lovely staff

Customer review rating 3.9/5

Sini Friends - 12/06/2019 Confirmed reviews ALL

Me and my friend enjoyed our stay in your hotel. The hotel was close to Stade de France where we went to BTS concert. The staff was very helpful and lovely, they even played BTS songs in the reception which made our stay unique and memorable! And asked about concert & wished pleasant time which was really great and appreciated. Only bad was that breakfast was too expensive considering how small it was and lack of wide variety of profucts.

Hello ! Thank you so much for your review ! We learnt about the BTS concert and were excited about it. Having so many happy guests from all around Europe (and for some from farther) sharing the same joy was energizing. It was such a pleasure to be able to welcome you and to share your common passion. We propose a continental breakfast, can you please tell us which products you were missing? We hope to see you again in the near future. Best regards, Yoan - Front Desk Manager

Quiet n cozy

Customer review rating 3.9/5

Gene C. Couples - 01/06/2019 Confirmed reviews ALL

Very helpful staff ...responded to my requested a few damages within the room...light ducktape on power point ajarr no curtains... but when requested they offered to change rooms ... one thing I would say is that the images on the site don't really match the rooms may match an executive suit but I would recommend adding photos of actual rooms ... as when I booked for a studio apartment I got one room like a hotel and the photos showed a living area and a separate bedroom. Over all was a nice stay A+ for staff

Dear GENE C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Saint-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yaou - General Manager Adagio access Saint Denis Pleyel

Excellent

Customer review rating 3.9/5

Karel E. Business - 25/05/2019 Confirmed reviews ALL

Very good

Hello ! We are happy to know that you enjoyed your stay ! Thank you for your review. Have a nice day ! Best regards, Yoan - Front Desk Manager

60%

Customer review rating 3.9/5

Mewoeto K. A. Couples - 15/05/2019 Confirmed reviews ALL

Everything was OK, except the chief of the reception desk who is not friendly to black men

Monsieur bonjour, Bien que nous sommes ravis de lire que vous avez apprécié votre séjour nous regrettons que d'autres points vous aient laissé sur une impression plutôt négative. Je regrette s'il y a eu une quelconque incompréhension avec les collaborateurs que vous avez rencontrés. Je peux vous assurer que ces faits ne sont en rien le reflet de l'attitude et de l'état d'esprit de nos équipes, notre priorité étant de toujours satisfaire nos clients. Nous espérons avoir la chance de vous accueillir prochainement parmi nous afin de vous faire profiter d'un séjour plus agréable avec le professionnalisme qui nous est coutumier et ainsi regagner votre confiance. Sincèrement, Dénia - Réceptionniste.

not so flexible!

Customer review rating 3.9/5

W. H. Families - 29/04/2019 Confirmed reviews ALL

just not flexibility, the other thing is so so.

Hello, thank you for your review about your stay in our aparthotel. However could you give us some precisions about what was not flexible during your stay? Best regards, Yoan - Front Desk Manager
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