ibis Styles Paris St-Denis Pleyel 3 stars

Customer review rating (ALL Rating) 4.2/5 77 reviews

Best price
guarantee
ibis Styles Paris St-Denis Pleyel - Image 1
ibis Styles Paris St-Denis Pleyel - Image 2
ibis Styles Paris St-Denis Pleyel - Image 3
ibis Styles Paris St-Denis Pleyel - Image 4
, 93200 SAINT DENIS, France

Description

Hotel extras

  • Enjoy our family rooms with family, friends or both.

  • Renovated rooms offering every comfort.

  • Stade de France within 14 minutes' walk

  • On-site dining and bar service

  • RER D and H/Metro lines 13 and 14 within 12 minutes' walk

Our accommodation(s)

Hotel location

ibis Styles Paris St-Denis Pleyel

93200 SAINT DENIS
France

GPS:48.928892, 2.340267

Telephone
Fax +33 1 48 20 29 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BISTRO MEJO

Our restaurant offers delicious Mediterranean cuisine created by our teams in a warm setting, showcasing tasty and varied dishes to satisfy all tastes. Unwind on our private terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  77 reviews

Well-located for the Stade de France without it being too bust

Customer review rating 4.5/5

Ellis Friends - Confirmed reviews ALL

Excellent hotel, very friendly staff! Quick route to get to the new line 14 station which is within walking distance and the pavements nearby are all accessible. The accessible room was good, however the bathroom did not have any grab bars in the shower area so it was a bit difficult to get in and out of the shower, even with Assistance

Dear Ellis P., We very much appreciate your comments regarding your stay at the ibis Styles Paris St-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Directrice

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Check in was slow and facilities limited. Staff friendly and room clean and tidy

Dear Stephanie P., We very much appreciate your comments regarding your stay at the ibis Styles Paris St-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Directrice

Stay next to Olympic Village

Customer review rating 3.5/5

Patrick Solo - Confirmed reviews ALL

A good experience, as usual. One little thing : the wifi did not work.

Dear Patrick D., We very much appreciate your comments regarding your stay at the ibis Styles Paris St-Denis Pleyel. It is always a pleasure to receive positive feedback. I will share your comments with our team. quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Directrice

Incredibly disappointing

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Unfortunately, our experience did not meet the expectations we have for an Ibis Styles hotel, and it was a terrible stay throughout our entire time. Below are the main issues we encountered: • The key fob on our door was broken and kept falling off during our stay, leaving us unable to lock the door until it was refitted. Despite requesting repairs on three separate occasions, the issue was never resolved. • We were only provided with two towels upon arrival, despite booking a room for four people. • The room had an unpleasant smell and high humidity levels. • The air conditioning was faulty and did not work on our first night, disrupting sleep for both adults and our children. • Our sink leaked continuously throughout our stay, both from the top and onto the floor. • There was no complimentary shower gel provided during our entire stay. • We requested a room cleaning and fresh towels (and confirming our room to be cleaned) on Friday morning, both at the front desk and from a cleaner in the corridor, to whom we even gave a tip in advance. We were given guarantees this would be done, without fail. • Upon returning to our room on Friday evening, after a long and hot day in Paris, nothing had been cleaned whatsoever. The room was still in disarray—no clean towels (all dirty towels damp and smelling on shower), beds unmade, the bin was full, and the unpleasant smell and humidity persisted. To say it was disgusting is an understatement. I've never experienced such a poor stay at any hotel, and we all felt uncomfortable and unclean after being in the room for only a few minutes. What’s more appalling is that we were not even offered a different room, especially with young children. I did not expect this from a reputable Ibis Styles hotel, especially given the Ibis group’s assurance that they “strive to provide a superior service experience for every customer.” It was incredibly disappointing, as we had been looking forward to our family trip to Paris for the Olympics for months, and our stay at the hotel tarnished our entire holiday, to be honest.

Dear Emlyn J., Thank you for taking the time to tell us about your experience at the ibis Styles Paris St-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As explained inthe mail you sent me, i had a word with the head of Housekeeping about your room cleaning. And regarding the air conditioning, it did not work for one night as the fuse box was off and was fix the next day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abigaël Directrice

Medium stay

Customer review rating 3.0/5

Andrew Families - Confirmed reviews ALL

Average stay at this hotel. We were given a room with glass wall and no open window. We have been given only one key (although we were 4 guests)

Dear Andrea S., Thank you for taking the time to tell us about your experience at the ibis Styles Paris St-Denis Pleyel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abigaël Directrice

Other web-users rate our hotel

  • 209 reviews 7.1/10 Location
  • 328 reviews 6.5/10 Room
  • 327 reviews 7.9/10 Service
  • 11 reviews 0.7/10 WiFi
  • 167 reviews 6.4/10 Breakfast
  • 161 reviews 7.1/10 Cleanliness
  • 61 reviews 9.1/10 Vibe
  • 60 reviews 3.6/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Saint Denis

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.