Novotel Paris Stade Basilique 4 stars

Customer review rating (ALL Rating) 4.4/5 833 reviews

Novotel Paris Stade Basilique - Image 1
Novotel Paris Stade Basilique - Image 2
Novotel Paris Stade Basilique - Image 3
Novotel Paris Stade Basilique - Image 4

Description

Hotel extras

  • Modern, bright rooms suitable for any stay

  • Rooftop bar with a view of the Eiffel Tower and the capital

  • Restaurant offering homemade cuisine using organic and seasonal ingredients

  • 7 meeting rooms for your events near Paris

  • Secure car park near Stade de France

Our accommodation(s)

Hotel location

Novotel Paris Stade Basilique

1 Place de la Porte de Paris
93200 SAINT DENIS
France

GPS:48.930016, 2.357085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR RESTAURANT

Treat yourself to authentic cuisine that is 100% homemade with fresh local ingredients. A reduced seasonal menu with generous and tasty dishes. A gourmet experience combining local produce and creativity!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  833 reviews

Customer review rating 2.0/5

Trena M. Couples - Confirmed reviews ALL

I chose this hotel to attend the rugby ( tickets I won in auction via limitless experiences for 25,000 points). Obviously the hotel was extremely busy and the staff were polite and helpful, however, there was no recognition of my platinum status except for a small box of chocolates placed on the bed. I use Accor all the time. Even if there was a small note and complimentary water in the room, that would’ve been better.

Dear TRENA M., Thank you for sharing your feedback following your stay at Novotel Paris Stade Basilique. I am glad to hear that you found our location ideal for attending the rugby match and that our staff was polite and helpful during such an extremely busy period. However, I read your comments regarding the recognition of your Platinum status with great regret. I would like to highlight that, in recognition of your loyalty, you were granted a room upgrade thanks to your status. We always strive to provide this benefit whenever our availability allows, especially during high-demand events like this rugby match. I sincerely apologize, however, that the other welcome attentions, such as a personal note and complimentary water, were overlooked. While the chocolates were a first gesture, I understand that these details are essential to the Platinum experience. I have shared your feedback with our teams to ensure we are more meticulous in the future. We hope to have the pleasure of welcoming you back soon for a stay that fully meets your expectations. Sincerely, Corentin DUBUIS General Manager Novotel Paris Stade Basilique

Customer review rating 5.0/5

Sandra G. Solo - Confirmed reviews ALL

Amazing

Chère Sandra G., Quel immense plaisir de recevoir votre note parfaite de 100/100 ! Toute l'équipe du Novotel Paris Stade de France Basilique se joint à moi pour vous remercier chaleureusement de ce retour si positif. Nous sommes enchantés que votre séjour parmi nous ait été « excellent ». Votre satisfaction totale est notre plus belle récompense et motive l'ensemble de nos collaborateurs à continuer d'offrir un service d'exception et une attention de chaque instant à nos clients. Nous vous remercions de votre confiance et nous serons ravis de vous accueillir de nouveau très prochainement pour une expérience tout aussi réussie. Sincèrement, Corentin Dubuis Directeur Général Novotel Paris Stade de France Basilique

Customer review rating 4.5/5

Ivy M. F. 4. Families - Confirmed reviews ALL

Staff are very friendly and helpful.

Dear Ivy M. F., Thank you so much for your excellent 9.0/10 rating and for sharing your experience at Novotel Paris Stade de France Basilique. We are delighted to hear that you had a "good" stay and that our team made such a positive impression. Knowing that our staff was both friendly and helpful is the best feedback we can receive, as we strive every day to provide a warm and seamless experience for our guests. The entire team thanks you for your trust, and we look forward to welcoming you back very soon! Sincerely, Corentin Dubuis General Manager Novotel Paris Stade de France Basilique

Customer review rating 3.0/5

Mohammad Z. H. Business - Confirmed reviews ALL

Cleanness is not good at all

Dear Mohammad Z. H., Thank you for taking the time to share your feedback following your stay at Novotel Paris Saint-Denis Stade Basilique. We are pleased that you enjoyed our strategic location, which offers quick and easy access to the heart of Paris. However, we have taken due note of your comment regarding security. Please be assured that the safety and well-being of our guests are our absolute priorities. We have a dedicated security team on-site 24/7, along with a comprehensive video surveillance system, to ensure the peace of mind of everyone staying with us. Your feedback is invaluable as it helps us continuously monitor and improve our procedures. We hope to have the pleasure of welcoming you back and providing you with a fully satisfying experience. Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Customer review rating 5.0/5

Mohamed S. Solo - Confirmed reviews ALL

​Everything was seamless thanks to Woeser's hospitality. Highly recommended​.Excellent Hotel with Outstanding Staff

Dear Mohamed, Thank you so much for this perfect 10/10 rating and for sharing your experience at the Novotel Paris Saint-Denis Stade Basilique through the AccorHotels survey! We are thrilled to hear that your stay was "seamless." Providing a smooth and enjoyable experience for our guests is our top priority, and it is wonderful to know we succeeded during your visit. I will be sure to share your kind words with Woeser. She will be delighted to hear that her hospitality made such a significant impact on your stay. It is reviews like yours that celebrate the hard work and dedication of our team. We truly appreciate your recommendation and look forward to welcoming you back for another excellent stay! Sincerely, Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique

Other web-users rate our hotel

  • 970 reviews 8.4/10 Location
  • 1,026 reviews 8.1/10 Room
  • 1,194 reviews 8.5/10 Service
  • 11 reviews 6.9/10 WiFi
  • 538 reviews 7.1/10 Breakfast
  • 495 reviews 8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Saint Denis