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Novotel Paris Saint Denis Stade Basilique Hotel 4 stars

Customer review rating 4.3/5 2,696 reviews

ALLSAFE approved hotel

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Novotel Paris Saint Denis Stade Basilique
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+ 20 Services

Hotel extras

  • Room Service catering to delight your taste buds!

  • Seven meeting rooms, close to the business district

  • Certified ALLSAFE

  • Advantage 4

  • Stade de France metro station within walking distance of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200 saint denis
france

Tel: +33155999595

Fax: (+33)1/55999596

Check-in from 12h00

Check out up to 12h00

  • 153, 170, 239, 253, 255 ET 356 :  PORTE DE PARIS

  • METRO 13 AU PIED DE L HOTEL :  13 PORTE DE PARIS

  • By plane

    CHARLES DE GAULLE At 20km / 12.43 miles

  • By plane

    ORLY At 35km / 21.75 miles

  • By plane

    ROISSY CDG At 18km / 11.18 miles

  • By train

    GARE DE LYON At 15km / 9.32 miles

  • By train

    GARE DU NORD ET EST At 4km / 2.49 miles

  • By train

    GARE DU NORD ET EST At 5km / 3.11 miles

  • By train

    GARE MONTPARNASSE At 15km / 9.32 miles

  • By train

    GARE SAINT LAZARE At 8km / 4.97 miles

GPS :48.930016, 2.357085

Our accommodation(s)

Combine work and relaxation in complete serenity. The newly designed Executive Room welcomes you with its features designed especially for you: free premium WIFI and minibar, iPod dock, Nespresso coffee and tea, wellbeing kit, robe and slippers. Do you need a bit more space for the family? The Suite has a living room, bedroom and bathroom with shower, tub and separate toilet. Free WIFI and minibar, iPod station, Nespresso coffee and tea and a wellness kit with bathrobe and slippers.

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: French

Within the peace and quiet of our lush patio or our room with plenty of natural light, now is the perfect time to discover our uniquely fresh and balanced stone-grilled cuisine, inspired by seasonal products

GOURMET BAR

The Gourmet Bar is an open space with a warm, cozy atmosphere perfect for relaxation. For a business appointment or a drink between friends, it has everything you need to share a pleasant moment.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 98

  • Maximum capacity: 95 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Paris Saint Denis Stade Basilique

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,696 reviews

TripAdvisor Rating 4.0/5

449 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 3.0/5

Martin Business - 01/09/2021 Confirmed reviews ALL

comments: nice meeting room and coffee breaks, but was too cold, even after stopping the airco.

expensive VS location & quality (2 or 3 star max) - closed restaurant - dangerous location -

Customer review rating 1.5/5

Sander Families - 09/08/2021 Confirmed reviews ALL

We arrived at 20:00 after a long drive from Holland and could not park the car in front of the hotel to check in.. as the entrance is at a metro station pedestrian area. For a 4 star hotel that is unacceptable. we had to park the car around the corner in a very dark and dangerous street where when we got out, and walk 200 meters to find the entrance, someone actually got robbed in front of us getting out of the car.. dozens of homeless people surrounded us in the street. When we checked in, we found out the restaurant was closed due to covid which is strange as all other hotels in Paris have restaurants open.. it was late and did not eat on the highway because the hotel website showed a very nice restaurant. We could only order some bar snacks and we would definitely not go out the hotel any more as far to dangerous for me and my 8 year old son. When we came in the room, it was different as I booked as it was just 1 bed and I booked a family room with extra kids bed. We had to go down again and wait for other room to prepare. I immediately changed my 2 day booking into 1 day and went to better (and cheaper Accor hotel the next day). During the night a 3:00 there started a hard annoying drilling noise from the ventilation system that came back every 10 minutes.. not sure what caused it, maybe poor maintenance of the airco system but it never stopped until checkout. This is not a 4 star hotel, it was overpriced and does not meet the 4 star level .. I spend less money in Mama Shelter downtown paris the day later with a great open restaurant. I never write negative reviews on my tripadvisor but this hotel people should be warned before they book it.

Well located and good stay

Customer review rating 4.0/5

Pradeepsingh Families - 30/07/2021 Confirmed reviews ALL

Was overall good experience

All that I've come to expect

Customer review rating 4.5/5

Trevor W. Solo - 19/03/2020 Confirmed reviews ALL

Staff were very kind

Dear M. W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your experience met your expectation! Looking forward to welcoming you back, Sincerely, Romain CRESPEL Deputy Manager

Good Stay

Customer review rating 5.0/5

Roberta D. Couples - 16/03/2020 Confirmed reviews ALL

Everything was easy! parking was located close by ,breakfast was outstanding reception went well .I didn’t get a chance to drink my welcome drink but that was included in my visit and was nice also fresh water bottles

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain CRESPEL Deputy Manager

Parking nightmare

Customer review rating 3.5/5

Philippe Business - 09/03/2020 Confirmed reviews ALL

Hotel is OK, although diner snacks list is very short. But the in and out of PARKING is a nightmare, tickets not working - We had to fight with that every time, and lost 20 minutes in negociations every time. Never again......

Everything I wanted was provided

Customer review rating 4.0/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

As above

Great for Stade de France

Customer review rating 4.0/5

Nigel Couples - 11/02/2020 Confirmed reviews ALL

Stayed here for the France v Italy rugby game. Very convenient new hotel, with small parking lot hidden in the back of the main local parking lot. Decent food, and staff were on the whole pleasant and pro.

Friendly and helpful staff.

Customer review rating 4.0/5

Len Couples - 06/02/2020 Confirmed reviews ALL

We had a short stay at a very busy time - when the International rugby was on at the Stade. The reception and housekeeping staff were always friendly and helpful. Unfortunately they had no draught beer on Monday so we had to find a local bar. On return we ordered a final glass of wine at the hotel bar. The barman who served us continued a conversation with three frenchman, who were sitting at the bar, throughout the time he was serving us - the only display of ill manners that we experienced during our stay.

Customer review rating 2.5/5

T. Couples - 05/02/2020 Confirmed reviews ALL

Hotel bien Restauration nulle

Good, as expected

Customer review rating 3.5/5

Trevor W. Solo - 28/12/2019 Confirmed reviews ALL

Generally good. Room was too warm & air-conditioning (which was on most of the time) didn't seem to cool it down much

Room too warm

Customer review rating 2.0/5

Anonymous Business - 22/12/2019 Confirmed reviews ALL

While the hotel room was overall fine, I could not get the room temperature to a comfortable level - my colleagues staying at the hotel said the same thing. It was too warm even when i turned the thermostat to minimum level.

No water, no service

Customer review rating 0.5/5

Thomas R. Business - 28/10/2019 Confirmed reviews ALL

During the one night i stayed in the hotel, there was no running water which was only indicated by a small printout in the elevator. The next morning there was water but only extremely cold. It was unbearable to shower or wash one's hair with it. I really expect better when traveling for business. Especially the man at the counter simply shrugged it away and did not even offer any reimbursement or apology. I really wasnt as prepared as i wanted to be at the following business appointment. As a long customer of the Accor Group i was severely disappointed in your services

Satisfactory as expected

Customer review rating 3.5/5

Trevor W. Solo - 26/10/2019 Confirmed reviews ALL

Satisfactory , but room was stuffy (the air-conditioning didn't seem to be working) Also, next time, I would prefer a room at the back of the hotel

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your last stay met your expectations. I will share your comments with our maintenance team regarding your last stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Crespel Deputy Manager h9…

Awesome Hotel in a lousy area

TripAdvisor rating 4.0/5

lovefoodtravel72 Family - 10/10/2019 TripAdvisor review

We are regulars at Novotel. As always a great Hotel, modern, clean and renovated. Breakfast was good. Service in the restaurant was not so good. The croissants were not being filled up regularly. The area where the hotel is located is bad. Drug dealers in the front of the Hotel the whole day. Not just 1 or 2 of them.. about 10 of them. Starting from 6 in the morning and thru till late in the night. The metro station is just 10 meters from the hotel, .. so the 10m past the drug dealers would be a run. In the metro station itself, it was not scary. Though the metro station is across, the room was quiet and we were not disturbed. The windows kept the noise completely out.

Not so much satisfied

TripAdvisor rating 3.0/5

magued2001 Couples - 28/05/2019 TripAdvisor review

We faced many problems during our stay. Receptionists were nice and friendly. Room was ok except that AC produced a bad odor and when reported they make it seem like a technician will look it up but nobody did it throughout our 3 nights stay. We had to ask for more toiletries and they gave it to us by hand in the lobby! Kettle wasn't so clean inside. Refrigerator was so small. The main problem was the area in front of the hotel; while the metro station was just in front, but the africans standing outside (I believe they were selling drugs or whatever) made us afraid especially that when we come back late at night the hotel closes the doors and asks to press a button to open for us. Two times while we are inside with the label do not disturb a hotel staff opens the door! Just opens the door! She pretended she was making sure the house keeping was fine! One great thing was the roof setting which we used for 2 nights and was great sitting there talking and having some fresh air. Wouldn't go there again for the location and the inattentiveness of basic maintenance problems.

Dear MAGUED ADEL, Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Houyam ZEKRI Front desk assistant manager

Alan

TripAdvisor rating 2.0/5

Ovalau Couples - 05/12/2018 TripAdvisor review

This has got to be the worst Accor hotel I have stayed in.Service at Bar was non existent the girl at reception was so rude and unhelpful.Will never stay here again .We came to watch a game at Staide de France but next time will book another hotel even if it is far away.Management train your stafg

Hello Mr OVALAU I am aware of your message, and as a quality manager, I am extremely shocked at your return, indeed the service you have received, is not at all the one we want to give our customers. Be assured sir, that I send your message to all department heads and management, to make a point on this topic. I want to present on behalf of the entire team our sincerest apologies. Know that you satisfy and OUR GREATEST PRIORITY. I sent you an e-mail, do not hesitate to give me a return. In the meantime. Anyssa.

Nice Hotel. Good experience

TripAdvisor rating 4.0/5

Alain-Ch Family - 06/11/2018 TripAdvisor review

Nice rooms with all basic comfort. Near the metro station is a plus.Friendly staff. Rooms are clean. Breakfast is ok (even if we are not used to the big coffee cups)Parking is perfect and safe : a plus if you travel to this hotel by car.

Very good experience!!!

TripAdvisor rating 4.0/5

Chachou1974 Family - 28/12/2017 TripAdvisor review

I was there with my husband and my 2 kids (one of them is a baby). The room was a good one (enough Space and clean). The breakfast was good: everything was available and the service was really excellent... i really recommand it

Novotel for Paris Air Show

TripAdvisor rating 3.0/5

Charles C Business - 26/06/2017 TripAdvisor review

Young and inexperienced staff, but but good folks, good service, and they are learning - they need more coaching. Hassen makes a great Aperol Spritz and is very friendly. Really enjoyed him. Average to boring breakfast. Decent dinner menu. The maid didn't pick up bar glasses or replace used paper coffee cups. The maid needs some coaching on expectations overall. We usually tip maids - we didn't this time. Sheets felt like polyester - sweated all night. Typical French air conditioning in the room - it's an implication air conditioning rather than something that cools. Otherwise a comfortable and modern room. Nice view from the upper floors. However, you should work with the police to clean up the drug dealing going on outside the front door. Also, high traffic time is not when the main lobby should be mopped.

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