Novotel Paris Stade Basilique 4 stars

Customer review rating (ALL Rating) 4.4/5 852 reviews

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Description

Hotel extras

  • Modern, bright rooms suitable for any stay

  • Rooftop bar with a view of the Eiffel Tower and the capital

  • Restaurant offering homemade cuisine using organic and seasonal ingredients

  • 7 meeting rooms for your events near Paris

  • Secure car park near Stade de France

Our accommodation(s)

Hotel location

Novotel Paris Stade Basilique

1 Place de la Porte de Paris
93200 SAINT DENIS
France

GPS:48.930016, 2.357085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR RESTAURANT

Treat yourself to authentic cuisine that is 100% homemade with fresh local ingredients. A reduced seasonal menu with generous and tasty dishes. A gourmet experience combining local produce and creativity!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  852 reviews

Customer review rating 5.0/5

Kevin S. Couples - Confirmed reviews ALL

It is very good experience for me, I’m very happy with the staffs, the surprise, and the rooms ! The place is really nice, very close to public transport and very convenient ! 5-stars experience ⭐️⭐️⭐️⭐️⭐️ 😀🤩

Dear Mr. S., Thank you so much for this glowing review! We are absolutely thrilled to read that you had a 5-star experience at the Novotel Paris Stade Basilique. It was a true pleasure for our team to organize the surprise decoration and the champagne for your room. Knowing that these touches contributed to your happiness and made your stay memorable is the greatest reward for us. We are also glad that you found our location convenient and our staff helpful. Since your experience was so positive, we would be very grateful if you could share your feedback on our Google and TripAdvisor pages to help other travelers discover our establishment. We look forward to welcoming you back for another wonderful stay! Best regards, Corentin DUBUIS, Directeur Général Novotel Paris Stade Basilique

Customer review rating 5.0/5

Clare H. Families - Confirmed reviews ALL

The room was lovely and clean with a lovely big bathroom. Plenty of storage space and a small very useful fridge.

Dear Ms. H., Thank you for your wonderful feedback following your stay at the Novotel Paris Stade Basilique. We are delighted to read that you enjoyed the comfort and cleanliness of your room, as well as the convenience of our facilities. It is great to know that the storage space and the fridge added to the practicality of your stay. Our team takes great pride in being helpful, and your kind words are truly appreciated. Since your experience was excellent, we would be very grateful if you could share your feedback on our Google and TripAdvisor pages to help other travelers discover our establishment. We look forward to welcoming you back very soon. Best regards, Corentin DUBUIS, Directeur Général Novotel Paris Stade Basilique

Customer review rating 4.5/5

Carolina S. 4. Families - Confirmed reviews ALL

We got a room with one queen size bed and one sofa, what fits perfectly for our family trip.

Dear Carolina S., Thank you for choosing Novotel Paris Stade Basilique for your family trip and for sharing your 90/100 rating. I am delighted to hear that our room layout, featuring a queen-size bed and a sofa bed, perfectly met the needs of your family. Providing a comfortable and well-appointed space for families to relax is one of our top priorities. We look forward to the pleasure of welcoming you and your family back soon. Sincerely, Corentin DUBUIS Directeur Général Novotel Paris Stade Basilique

Customer review rating 3.0/5

Raijon K. Couples - Confirmed reviews ALL

The hotel parking gate doesn’t work and we had to pay extra to be in the garage. They couldn’t validate our parking but a different staff member said we could. Bad interactions with one specific staff member unprovoked. Breakfast staff were overwhelmed and the cleaning and food refills were pretty bad. The room itself and the location were great. Got everything I wanted in that perspective. After the experience I had I wouldn’t go back after looking at the positive compared to the negative.

Dear RAIJON K., Thank you for taking the time to share your feedback following your stay at Novotel Paris Stade Basilique. I am pleased to hear that you found the room and our location to your liking, as we strive to provide a comfortable and well-situated base for our guests. However, I am truly sorry to learn that the rest of your experience did not meet your expectations. I sincerely apologize for the issues you encountered with the parking gate and the conflicting information provided by our team. It is regrettable that we were unable to validate your parking as expected; I will be investigating this with our management to ensure our procedures are clear and consistent. Furthermore, I am concerned to hear about your interactions with a specific staff member and the service levels during breakfast. Please be assured that your comments regarding the lack of food refills and cleanliness have been shared with our Food & Beverage manager to address the organization during busy periods. We aim to provide professional and welcoming service to every guest, and it is clear we fell short in this instance. We value your honesty, as it helps us identify the areas where we must improve. While I understand your disappointment, we hope you might reconsider and give us another chance to provide you with the high-quality experience you should expect from a Novotel. Sincerely, Corentin DUBUIS Directeur Général Novotel Paris Stade Basilique

Customer review rating 4.5/5

Martial S. N. Couples - Confirmed reviews ALL

Amazing

Dear Martial S. N., Thank you for your excellent 90/100 rating and for sharing that you fully enjoyed your stay at Novotel Paris Stade Basilique. We are delighted that your experience was so positive. Your satisfaction is our greatest reward and encourages our team to continue providing high-quality service to all our guests. We look forward to the pleasure of welcoming you back very soon. Sincerely, Corentin DUBUIS Directeur Général Novotel Paris Stade Basilique

Other web-users rate our hotel

  • 1,003 reviews 8.5/10 Location
  • 1,046 reviews 8.2/10 Room
  • 1,235 reviews 8.5/10 Service
  • 11 reviews 6.9/10 WiFi
  • 553 reviews 7.3/10 Breakfast
  • 516 reviews 8.2/10 Cleanliness
  • 187 reviews 5.5/10 Amenities

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