Novotel Paris Saint Denis Stade Basilique Hotel 4 stars

TripAdvisor rating 4.0/5 424 reviews
Novotel Paris Saint Denis Stade Basilique
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+ 18 Services
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Room 1

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Children's age

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Hotel extras

  • 10 minutes' walk from the Stade de France

  • Seven meeting rooms, close to the business district

  • Restaurant and bar serving authentic Spanish tapas

  • Fitness room and video games area for children

  • Stade de France metro station within walking distance of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200
saint denis
france

Tel: +33155999595

Fax: (+33)1/55999596

Contact email

Check-in from 12h00

Check out up to 12h00

  • 153, 170, 239, 253, 255 ET 356 :   PORTE DE PARIS

  • METRO 13 AU PIED DE L HOTEL :   13 PORTE DE PARIS

  • By plane

    CHARLES DE GAULLE At 20km / 12.43 miles

  • By plane

    ORLY At 35km / 21.75 miles

  • By plane

    ROISSY CDG At 18km / 11.18 miles

  • By train

    GARE DE LYON At 15km / 9.32 miles

  • By train

    GARE DU NORD ET EST At 4km / 2.49 miles

  • By train

    GARE DU NORD ET EST At 5km / 3.11 miles

  • By train

    GARE MONTPARNASSE At 15km / 9.32 miles

  • By train

    GARE SAINT LAZARE At 8km / 4.97 miles

GPS :48.930016, 2.357085

Our accommodations

Combine work and relaxation in complete serenity. The newly designed Executive Room welcomes you with its features designed especially for you: free premium WIFI and minibar, iPod dock, Nespresso coffee and tea, wellbeing kit, robe and slippers. Do you need a bit more space for the family? The Suite has a living room, bedroom and bathroom with shower, tub and separate toilet. Free WIFI and minibar, iPod station, Nespresso coffee and tea and a wellness kit with bathrobe and slippers.

Superior Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Superior Room - 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Suite - 1 double bed and twin beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Within the peace and quiet of our lush patio or our room with plenty of natural light, now is the perfect time to discover our uniquely fresh and balanced stone-grilled cuisine, inspired by seasonal products

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The Gourmet Bar is an open space with a warm, cozy atmosphere perfect for relaxation. For a business appointment or a drink between friends, it has everything you need to share a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 98

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Paris Saint Denis Stade Basilique

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,344 reviews

tripadvisor

TripAdvisor Rating 4.0/5

424 reviews

No water, no service

Customer review rating 4.3/5

Thomas R. Business - 28/10/2019 Confirmed reviews ALL

During the one night i stayed in the hotel, there was no running water which was only indicated by a small printout in the elevator. The next morning there was water but only extremely cold. It was unbearable to shower or wash one's hair with it. I really expect better when traveling for business. Especially the man at the counter simply shrugged it away and did not even offer any reimbursement or apology. I really wasnt as prepared as i wanted to be at the following business appointment. As a long customer of the Accor Group i was severely disappointed in your services

Satisfactory as expected

Customer review rating 4.3/5

Trevor W. Solo - 26/10/2019 Confirmed reviews ALL

Satisfactory , but room was stuffy (the air-conditioning didn't seem to be working) Also, next time, I would prefer a room at the back of the hotel

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your last stay met your expectations. I will share your comments with our maintenance team regarding your last stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Crespel Deputy Manager h9…

Room ok, waiting 15 minutes for checkin as platinium not ok. Restaurant not ok.

Customer review rating 4.3/5

Pierre R. Business - 19/10/2019 Confirmed reviews ALL

Very strange location (front of the hotel). Room was nice. Nobody at the priority desk and having to wait more than 15 minutes as platinum member is not ok. Regarding the breakfast, this is the standard IBIS one at Mercure price => cost/quality ratio too high. Diner was catastrophic. Over 4 starters, only one was available. Regarding the main course (poulpes) it was a mix of reheated ones with few others just cooked. The first part was quite overcooked => very bad.

Absolutely inaceptable long check in procedure. Rest good

Customer review rating 4.3/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

Over 30 minutes to check-in although I had done it upfront via Internet. Procedure totally useless

Dear M. G., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your overall experience in our hotel met your expection. However, we were sorry to hear what happened at your check-in. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romain Crespel Deputy Manager h9…

Awesome Hotel in a lousy area

TripAdvisor rating 4.0/5

lovefoodtravel72 Family - 10/10/2019 TripAdvisor review

We are regulars at Novotel. As always a great Hotel, modern, clean and renovated. Breakfast was good. Service in the restaurant was not so good. The croissants were not being filled up regularly. The area where the hotel is located is bad. Drug dealers in the front of the Hotel the whole day. Not just 1 or 2 of them.. about 10 of them. Starting from 6 in the morning and thru till late in the night. The metro station is just 10 meters from the hotel, .. so the 10m past the drug dealers would be a run. In the metro station itself, it was not scary. Though the metro station is across, the room was quiet and we were not disturbed. The windows kept the noise completely out.

Service was not good as before

Customer review rating 4.3/5

Anonymous Business - 06/10/2019 Confirmed reviews ALL

The service in the bar and the pizza were terrible !! This was not my experience before. Also at the breakfast, the service was not friendly

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the Food and Beverage Team to prevent future occurrence. For your next stay in our property, do not hesitate to contact me directly, I will make sure that your experience meet your expectation. Looking foward to welcoming you back, Sincerely, Romain Crespel Deputy Manager h9…

Comforatble but service not atentive to request

Customer review rating 4.3/5

Salvador Business - 05/09/2019 Confirmed reviews ALL

Comforatble but service not atentive to request

Dear Mister B., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the maintenance département to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romain Crespel Adjoint de Direction h9…

Very good - courteous service -nice room but could have done with a kettle I had a Nespresso machine which I didnt have a clue how to use

Customer review rating 4.3/5

Trevor W. Couples - 28/08/2019 Confirmed reviews ALL

Overall very satisfied - will come again

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to contact me directly for your next stay, we would be pleased to organise a kettle in your room for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Crespel Adjoint de Direction h9…

Mrs

Customer review rating 4.3/5

Lucy K. Families - 26/08/2019 Confirmed reviews ALL

It's was horrible as I had my car broken into and all my stuff was stolen at the hotel cat park .I will never stay there again.

Short stay, good location for airport & city

Customer review rating 4.3/5

Andrew B. Couples - 23/08/2019 Confirmed reviews ALL

Chose this hotel for the location at the end of a France holiday. Wanted to be close to airport for morning departure, but also close to metro for access to downtown Paris. Room was quite good & decent size. Would have been nice to have proper coffee cups & wine glasses rather than paper & plastic cups. Basin drainage was very bad (room 401). It would be a good idea to explain after hours front door access. It is quite intimidating to come back late & have no signage about how to get in the door while surrounded by lots of people congregating near the hotel entrance. We were not the only ones having this issue.

Easy access to metro and bus, good breakfast, modern room

Customer review rating 4.3/5

Marianne Families - 20/08/2019 Confirmed reviews ALL

We enjoyed our stay. The hotel was family friendly with easy access to the metro and bus stations. Nice breakfast with variety of choices to eat and drink. Modern room with view of the Stadt De France. My only negative comment is that the common areas were not that clean.

great hotel

Customer review rating 4.3/5

Donna Families - 18/08/2019 Confirmed reviews ALL

The hotel was very clean and tidy. Room was a great size with ac, safe and small fridge. Staff very friendly. Metro stop and team just outside the front door. Only thing is the people hanging outside the front door

ORCHID DMC**

Customer review rating 4.3/5

Mateus B. Business - 20/07/2019 Confirmed reviews ALL

The staff was prompt and helpful during the time of checkin and the breakfast was good. Overall it was a decent stay and the guest enjoyed their stay at hotel. Looking forward to work with Novotel Paris Saint-Denis Stade Basilique again

Dear MATEUS B., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Houyam ZEKRI Front office assistant manager

Comfortable hotel and convenient location

Customer review rating 4.3/5

Suzanne Couples - 09/07/2019 Confirmed reviews ALL

Clean hotel. Good restaurant. Right near Metro stop. Good for Stade de France.

Pleasant stay with good breakfast

Customer review rating 4.3/5

Minh Business - 05/07/2019 Confirmed reviews ALL

I liked the hotel in general. Service is nice and the rooms have plenty of space and amenities. The breakfast is good, but I do have to mention that my personal favourite hotel in terms of food is Hôtel ibis Saint-Denis Stade Sud. Other than that the hotel is next to a tram stop, a bus stop and a metro stop so it was easily accessible.

Ideal accommodation for our trip in Paris

Customer review rating 4.3/5

Andrej Families - 24/06/2019 Confirmed reviews ALL

Ideal accommodation for our trip in Paris

vdfs

Customer review rating 4.3/5

Xxx Business - 23/06/2019 Confirmed reviews ALL

svdsvd

good

Customer review rating 4.3/5

Claire Friends - 17/06/2019 Confirmed reviews ALL

good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Houyam ZEKRI, Front desk assistant manager

Staff are helpful but wifi should be significantly improved.

Customer review rating 4.3/5

Anonymous Business - 16/06/2019 Confirmed reviews ALL

Staff are helpful but wifi should be significantly improved, likewise the bar could be better and guests should not have to ask for member benefits such as water and welcome drink. The breakfast offering on the weekend is very poor compared to during the week. The tea and coffee in the room was only well stocked when we asked for an extra larger cup.

Dear JAN B., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Houyam ZEKRI Front desk assistant manager

Good

Customer review rating 4.3/5

Anonymous Solo - 12/06/2019 Confirmed reviews ALL

I booked the room under free cancellation policy rate for seven nights. On arrival (at the time of check-in), I have paid the room charges in full single payment. After four days i realised that the receptionist blocked equivalent amount of seven days stay (Euro 1530) as authorisation hold which mean around 3000 Euros were assigned for hotel charges and she said it is the hotel policy. It is a free cancellation policy if i notify 24 hours earlier, or to be charged for one night if i dont turn up. No where it is mentioned that equivalent amount of stay will be blocked for authorisation. I was not even informed at the time of check-in. After some argument, she released it but i was not able to use my card when i stayed in Paris. It created a big trouble as i was out of funds, used cash, another personal card etc. How can the hotel have a policy to hold this big amount as hold without informing the customer? I have never heard of this in any of other Accor hotels. Though i have not booked through Accor, i have stayed many times in Accor chain of hotels booked through booking.com. Very disappointing.

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