ibis Saint-Denis Stade Ouest 3 stars

Customer review rating (ALL Rating) 4.5/5 455 reviews

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Description

Hotel extras

  • Within walking distance of the Stade de France and the Olympic Aquatic Center

  • Complimentary parking for hotel guests

  • Experience delicious cuisine at KDB restaurant

  • Connecting rooms

  • Only a few minutes from downtown Paris

Our accommodation(s)

Hotel location

ibis Saint-Denis Stade Ouest

20 rue Jules Saulnier, La plaine Saulnier
93200 SAINT DENIS
France

GPS:48.925863, 2.354913

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KDB KIOSQUE DU BOUCHER

Discover Our Restaurant KDB- Kiosque du Boucher, offers high-quality cuisine, from gourmet burgers to trendy poké bowls and traditional dishes. This new concept brings you delicious, generous, and high-quality recipes for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  455 reviews

Customer review rating 4.0/5

Olivia S. Friends - Confirmed reviews ALL

Rooms were nice and clean

Customer review rating 3.5/5

Markus W. Business - Confirmed reviews ALL

Room was clean, Air conditioning was insufficient; even on the highest setting, it was much too warm in the room. You can’t leave the window open because the noise from the outdoor units is much too loud. 50 TV channels, only one in English, Coffee was okay, croissants too, eggs for cooking yourself were good. The rest of the breakfast was unfortunately nothing to speak of and unacceptable for the price

Dear Guest, Thank you for taking the time to share your feedback following your stay at ibis Saint-Denis Stade Ouest. We are pleased to read that you found your room clean, but we are sorry that other aspects of your stay did not fully meet your expectations. Regarding the air conditioning, it is fully operational in our rooms. We recommend setting it to the highest level to achieve the desired temperature. In addition, fans are available at reception and can be provided upon request. We regret that we were not informed of this issue during your stay, as our team would have been happy to assist you. Concerning the television channels, our reception team is always available to help guests access the available international channels and provide assistance whenever needed. We would have been pleased to help had we been made aware of the situation. We are also sorry to learn that our breakfast offering did not meet your expectations. While we are pleased that you enjoyed the coffee, croissants, and fresh eggs, we regret that the rest of the selection did not provide the experience you were expecting. Your comments have been shared with the relevant teams as part of our ongoing efforts to improve our services. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future. Kind regards, The ibis Saint-Denis Stade Ouest Team

Customer review rating 3.5/5

Bjarke K. Families - Confirmed reviews ALL

Everything was good, but towels were missing after first cleaning. Breakfast was good but scrambled eggs were absent on the last day

Dear BJARKE K., Thank you for taking the time to share your feedback following your stay at ibis Saint-Denis. We are pleased to hear that you found your overall experience enjoyable and that you appreciated the quality of our breakfast. We are, however, sincerely sorry for the inconvenience caused by the missing towels after the first cleaning. Please accept our apologies for this oversight. We would also like to inform you that towels are always available on request at the reception, and our team is present 24/7 to assist you at any time. Regarding the scrambled eggs, we regret that they were not available on the last day of your stay. Breakfast items may vary slightly depending on supply and service conditions, but we understand your disappointment and will share your feedback with our team for improvement. We hope to have the pleasure of welcoming you again for an even smoother experience. Kind regards, The ibis Saint-Denis team

Customer review rating 5.0/5

Robert H. Families - Confirmed reviews ALL

Great place to stay for a visit to the Stade de France as 5 mins walk away.

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis Saint-Denis Stade Ouest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 4.5/5

Richard T. Friends - Confirmed reviews ALL

Staff friendly. Rooms clean and comfortable

Bonjour , Nous sommes ravis de découvrir l’excellente note que vous avez attribuée à votre séjour à l’hôtel ibis Saint-Denis Stade Ouest et vous en remercions chaleureusement. C’est avec grand plaisir que nous recevons votre évaluation positive. Nous ne manquerons pas de partager votre satisfaction avec toute notre équipe : votre reconnaissance est la plus belle récompense pour notre personnel qui œuvre chaque jour afin de vous offrir un service irréprochable. Nous constatons toutefois qu’aucun commentaire n’a été ajouté à votre note. Nous aimerions beaucoup en savoir davantage sur ce qui a rendu votre séjour agréable, afin de continuer à nous améliorer et de répondre au mieux à vos attentes. Nous serions ravis de vous accueillir de nouveau prochainement et de faire en sorte que votre future expérience mérite une note de 100/100. Veuillez recevoir nos salutations les plus distinguées. L’équipe de l’hôtel ibis Saint-Denis Stade Ouest

Other web-users rate our hotel

  • 304 reviews 9.2/10 Location
  • 350 reviews 7.4/10 Room
  • 746 reviews 9.8/10 Service
  • 217 reviews 9.3/10 Cleanliness
  • 190 reviews 8.4/10 Breakfast
  • 104 reviews 7.2/10 Food
  • 76 reviews 9/10 Vibe
  • 5 reviews 4/10 Bar

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