ibis budget Bamberg 2 stars

Customer review rating (ALL Rating) 4.3/5 771 reviews

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Description

Hotel extras

  • Only 200 m from the main train station & only 10-15 minutes to the old town

  • On-site car park with 68 spaces - chargeable

  • Pets are welcome - chargeable

  • Hair dryer, iron & ironing board available at reception desk - on deposit

  • Flat-screen with SKY package in the rooms

Our accommodation(s)

Hotel location

ibis budget Bamberg

Ludwigstrasse 20
96052 BAMBERG
Germany

GPS:49.902651, 10.896898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  771 reviews

TripAdvisor Rating  4.0/5  228 reviews

Not so goood

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Not so convenient, no extra pillow available (the receptionist said "without emotion" that this is budget hotel, so there is no extra pillow) while the provided pillow was really small. I felt not welcomed to stay in the hotel.

English: Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We take your comments about the pillows and the reception very seriously. Our goal is to provide all guests with a pleasant experience, and we will work on improving our service. We hope you’ll give us another chance in the future to provide you with a better stay. Best regards Ibis Budget Bamberg Deutsch: Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen zu den Kissen und dem Empfang sehr ernst. Unser Ziel ist es, allen Gästen ein angenehmes Erlebnis zu bieten. Wir werden daran arbeiten, unseren Service zu verbessern. Wir hoffen, Sie geben uns in Zukunft eine zweite Chance, um Ihnen einen besseren Aufenthalt zu ermöglichen. Mit freundlichen Grüßen aus Bamberg Ibis Budget Bamberg

Acceptable

Customer review rating 2.0/5

Sarah P. Business - Confirmed reviews ALL

I appreciated the breakfast with vegan options. The onsite parking lot was great - if I stay again, it will be because of the parking lot. Issues I experienced: 1) No electronics outlet near the bathroom vanity in my room. I use a plug-in curling iron to do my hair in the morning, and this was not possible in my room. There were 2 outlets available but neither were close to a mirror. For me, this was poor design and made the room less functional. 2) No outlet near the desk. I could not use the desk and plug in my laptop because the outlet was too far away. For me, this was poor design and made the room less functional. 3) No place to put a suitcase. This was very odd. There was no bench, table, rack, etc. to place a suitcase. I understand it's an economy hotel and no dresser/drawers would be available - but at least there should be someplace to set a suitcase so it is not laying on what little floor space was available. 4) The credit card style room keys were an ongoing issue. EVERY TIME I tried to use my key to open my room, it did not work. I would have to go back down to the front desk from the 2nd floor to get new room keys, then go back upstairs and try again. This happened 6 times in the 3 days I was there. This was truly a problem. 5) No shelf in the shower area for my own personal items. Everything had to be set on the shower floor. 6) No flat sheets on the beds. This might be European culture, but in the US we have flat sheets on our beds. I was not comfortable using the bedding without a flat sheet. Also, because it was so warm and the A/C did not work, I only wanted to use a flat sheet because the bedspread provided was too warm for the weather. 7) No tissues or wash clothes in my room - just 2 towels.

English: Thank you for your detailed feedback. We're glad you enjoyed the breakfast and the parking, but we apologize for the issues you encountered. Your comments about the room design and amenities will help us improve. We hope to have the opportunity to welcome you back and provide a better experience. Best regards from Bamberg Ibis Budget Bamberg Deutsch: Vielen Dank für Ihr ausführliches Feedback. Es freut uns, dass Ihnen das Frühstück und der Parkplatz gefallen haben, aber wir entschuldigen uns für die aufgetretenen Probleme. Ihre Anmerkungen zur Zimmereinrichtung und zu den Annehmlichkeiten helfen uns, uns zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen ein besseres Erlebnis zu bieten. Mit freundlichen Grüßen aus Bamberg Ibis Budget Bamberg

Bad stay experience

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Cleaning service was not good enough, my shower leaks and my room got flooded everytime I used the shower, due to this leak my personal belongings (make up, cosmetics, etc) were also splashed with water I had to dry the articles after using the shower. My body shower was over and was never refilled again, no hair dryer available, the light in the bathroom was constantly shut down even when the bathroom was in use. A/C was not working properly.

Thank you for your feedback. We’re truly sorry to hear about the issues you encountered during your stay. The leaking shower and the flooding sound very frustrating, and we apologize for any damage to your belongings. We will address the cleaning service, the refill of body wash, and the other maintenance issues you mentioned immediately. Your experience is important to us, and we appreciate you bringing these matters to our attention. We hope to have the chance to provide you with a better stay in the future. Best regards from Bamberg Ibis Budget Bamberg

Nice welcome, decent facilities.

Customer review rating 3.5/5

Paul Couples - Confirmed reviews ALL

A good stay except for the 10-minute wait in line to get breakfast. You need to move the coffee machine as it holds people up when there's a big coach party staying.

Deutsch: Vielen Dank für Ihr Feedback! Es freut uns, dass Sie insgesamt einen guten Aufenthalt hatten. Wir entschuldigen uns für die lange Wartezeit beim Frühstück und nehmen Ihre Anregung zur Position des Kaffeeautomaten ernst. Wir werden darüber nachdenken, um den Ablauf für unsere Gäste zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus Bamberg ibis budget Bamberg Englisch: Thank you for your feedback! We're glad to hear you had a good stay overall. We apologize for the wait during breakfast and appreciate your suggestion about the coffee machine. We'll consider this to improve the experience for our guests. We hope to welcome you back soon! Best regards from Bamberg ibis budget Bamberg

Good fuss free hotel

Customer review rating 4.5/5

Manuela Friends - Confirmed reviews ALL

We had a very good stay. Everything was uncomplicated. The room’s layout and fitting was simple yet everything we needed was there. A good firm mattress guaranteed a good night of sleep. Everything was spotlessly clean. Staff was friendly. Breakfast was simple yet delicious. All in all excellent value for money and a very enjoyable stay.

Deutsch: Vielen Dank für Ihre wunderbare Bewertung! Es freut uns zu hören, dass Sie einen sehr angenehmen Aufenthalt hatten und mit der Sauberkeit, dem freundlichen Personal sowie dem Frühstück zufrieden waren. Wir schätzen Ihr Feedback zur Zimmerausstattung und freuen uns, dass Sie gut schlafen konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus Bamberg ibis budget Bamberg Englisch: Thank you for your wonderful review! We’re glad to hear that you had a very enjoyable stay and were satisfied with the cleanliness, friendly staff, and breakfast. We appreciate your feedback on the room layout and are pleased that you had a good night's sleep. We hope to welcome you back soon! Best regards from Bamberg ibis budget Bamberg

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Other web-users rate our hotel

  • 826 reviews 8.9/10 Location
  • 1,005 reviews 5.7/10 Room
  • 667 reviews 9/10 Service
  • 36 reviews 6/10 WiFi
  • 556 reviews 3.4/10 Comfort
  • 515 reviews 7.5/10 Breakfast
  • 391 reviews 8.5/10 Cleanliness

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