ibis Bamberg Altstadt

Customer review rating (ALL Rating) 3.6/5 506 reviews

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ibis Bamberg Altstadt - Image 1
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Theatergassen 10, Navigation: Schillerplatz 2, 96047 BAMBERG, Germany

Description

Hotel extras

  • Central downtown location

  • Attractions within walking distance

  • Family atmosphere

  • Parking garage against fee

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Bamberg Altstadt

Theatergassen 10, Navigation: Schillerplatz 2
96047 BAMBERG
Germany

GPS:49.890937, 10.890552

Telephone
Fax +49 951 98048452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

24H SNACKS UND GETRÄNKE

Non contractual photo

At the ibis Bamberg Altstadt hotel, we serve small snacks and hot and cold drinks round the clock. You can simply take your refreshment with you to your room or enjoy it in our breakfast room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  506 reviews

TripAdvisor Rating  3.8/5  593 reviews

Customer review rating 2.0/5

Pekka T. Business - Confirmed reviews ALL

I have been visiting your hotel every year 25 years. Now, everything is going down. Room temperature control hasn't been working for two years ever I have told about it. There is no next time in the hotel, I will go somewhere else. You just don't care.

Dear Pekka T., Thank you for your loyalty over the years. I regret to learn of your dissatisfaction regarding the room temperature control and your feelings of neglect. Your feedback is invaluable, and we will take it into account as we strive to improve our services. Goodbye and best wishes, ibis Bamberg Altstadt

Customer review rating 1.0/5

Grant Couples - Confirmed reviews ALL

We wish we had not stayed. Sorry to write that, but it is what it is. We are Very disappointed with our stay at the Ibis.. Rooms are extremely small, so small you cannot open two suitcases at a time. Feels like student accommodation. Most rooms too small. Looks like the hotel needs a good clean, particularly the lift. Improvement needed. The breads and pastries did not seem to be fresh and appeared to be put out again from the previous day. Staff did not seem interested in clearing tables. The dining room was not cleaned very well and sometimes stuff remained on the floor from the previous day. Crockery was often dirty, and we saw several people searching through many cups trying to find a clean one. The orange juice and multivitamin juice was so watered down it did not resemble juice. My wife gave up eating at Ibis and instead went elsewhere for breakfast even though we had advance paid for her breakfasts. Why no toaster? The room was so small we could not open two suitcases at a time. Felt like budget student accommodation, not a hotel. The photos on booking.com made the rooms seem a lot bigger than what they really are. When we first saw our room we were very disappointed as we did not pay a budget price, the Ibis Bamberg was nearly the dearest hotel of the six we stayed at in Germany but was easily the lowest standard. Unfortunately, we wish we had have stayed somewhere else.

Dear Grant, Thank you for sharing your feedback. I am sorry to learn that your experience did not meet your expectations. We value all guest comments, as they help us improve our services. Your concerns will be taken into consideration as we strive to enhance our guest experience. Goodbye, ibis Bamberg Altstadt

Customer review rating 3.0/5

John Friends - Confirmed reviews ALL

Air conditioning noisy. Check in awkward. Curtains dont close properly

Sehr geehrter John, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Unannehmlichkeiten mit der Klimaanlage, dem Check-in und den Vorhängen hatten. Ihre Anmerkungen sind für uns wichtig und helfen uns, unsere Dienstleistungen zu verbessern. Mit freundlichen Grüßen, ibis Bamberg Altstadt

Customer review rating 3.0/5

Sheryl Friends - Confirmed reviews ALL

Brandon was a wealth of knowledge on how to get to places, what to see and do and recommendations on dining. Again thank you to him. We enjoyed our stay overall but mostly thru his assistance and recommendations. Room was adequate for short stay. Bathroom clean. But being on the cust of season change the room was to warm and we could not get it cool enough to sleep even turning off the air conditioning We had great support from the staff particularly Brandon and Majda who were of great help during the new electronic checkin which didn't seem to Want to work for me. Also the access to a digital room key. Do you forget that you have older customers who may not be as conversant with technology and struggle with a mobile phone for anything other than calls and messages. Thank you to both of them, introducing technology changes to cut down on staff numbers might be good for the bottom line, but certainly not for the customer experience. Great location not to far from main railway station and all the sites you would want to see. Handy to cafes and restaurants for dining. It is IBIS, so it's a basic hotel We did not partake of breakfast, so it is hard to just what quality was like

Dear Sheryl, Thank you very much for your feedback. We are pleased to hear that Brandon was able to assist you with his recommendations. We take your comments seriously and will continue to work on providing our guests with first-class service. Kind regards, ibis Bamberg Altstadt

Great location, service and breakfast buffet!

TripAdvisor rating 5.0/5

AnnieN420 Couples - TripAdvisor review

This hotel has an excellent location downtown Bamberg. Walking distance to everything. Hop on Hop off bus is right out front, along with the city bus. You can enjoy a great breakfast buffet that has so much variety! Staff is friendly and they offer great service.

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Other web-users rate our hotel

  • 577 reviews 8.9/10 Location
  • 567 reviews 3.6/10 Room
  • 368 reviews 7.9/10 Service
  • 14 reviews 6.2/10 WiFi
  • 406 reviews 2.8/10 Comfort
  • 289 reviews 6.4/10 Breakfast
  • 192 reviews 4/10 Cleanliness
  • 182 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.