ibis Bamberg Altstadt

Customer review rating (ALL Rating) 3.5/5 523 reviews

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Description

Hotel extras

  • Central downtown location

  • Attractions within walking distance

  • Family atmosphere

  • Parking garage against fee

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Bamberg Altstadt

Theatergassen 10, Navigation: Schillerplatz 2
96047 BAMBERG
Germany

GPS:49.890937, 10.890552

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

24H SNACKS UND GETRÄNKE

Non contractual photo

At the ibis Bamberg Altstadt hotel, we serve small snacks and hot and cold drinks round the clock. You can simply take your refreshment with you to your room or enjoy it in our breakfast room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  523 reviews

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

Everything was great. Bathroom could be a little bigger Great Perfect location Hotel was very good. I did not eat in the hotel I did not go to the Bar Everything was great. Great customer service

Dear James, thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Kathrin Stender Resident Manager

Customer review rating 1.0/5

Markus Confirmed reviews ALL

Worst hotel and terrible receptionist. Don’t even have extra pillows, used toilet paper and the room stank. Outdated, old and grubby. Please do yourself a favour and book Ibis Budget instead which has been recently refurbished.

Dear Markus, Thank you for your feedback. I regret that your experience did not meet expectations, particularly regarding room conditions and service. Your comments regarding the need for updates and additional amenities are duly noted, as we continually strive to improve our guest experience. Kathrin Stender Resident Manager

Customer review rating 2.0/5

Pekka T. Business - Confirmed reviews ALL

I have been visiting your hotel every year 25 years. Now, everything is going down. Room temperature control hasn't been working for two years ever I have told about it. There is no next time in the hotel, I will go somewhere else. You just don't care.

Dear Pekka T., Thank you for your loyalty over the years. I regret to learn of your dissatisfaction regarding the room temperature control and your feelings of neglect. Your feedback is invaluable, and we will take it into account as we strive to improve our services. Goodbye and best wishes, ibis Bamberg Altstadt

Customer review rating 1.0/5

Grant Couples - Confirmed reviews ALL

We wish we had not stayed. Sorry to write that, but it is what it is. We are Very disappointed with our stay at the Ibis.. Rooms are extremely small, so small you cannot open two suitcases at a time. Feels like student accommodation. Most rooms too small. Looks like the hotel needs a good clean, particularly the lift. Improvement needed. The breads and pastries did not seem to be fresh and appeared to be put out again from the previous day. Staff did not seem interested in clearing tables. The dining room was not cleaned very well and sometimes stuff remained on the floor from the previous day. Crockery was often dirty, and we saw several people searching through many cups trying to find a clean one. The orange juice and multivitamin juice was so watered down it did not resemble juice. My wife gave up eating at Ibis and instead went elsewhere for breakfast even though we had advance paid for her breakfasts. Why no toaster? The room was so small we could not open two suitcases at a time. Felt like budget student accommodation, not a hotel. The photos on booking.com made the rooms seem a lot bigger than what they really are. When we first saw our room we were very disappointed as we did not pay a budget price, the Ibis Bamberg was nearly the dearest hotel of the six we stayed at in Germany but was easily the lowest standard. Unfortunately, we wish we had have stayed somewhere else.

Dear Grant, Thank you for sharing your feedback. I am sorry to learn that your experience did not meet your expectations. We value all guest comments, as they help us improve our services. Your concerns will be taken into consideration as we strive to enhance our guest experience. Goodbye, ibis Bamberg Altstadt

Customer review rating 3.0/5

John Friends - Confirmed reviews ALL

Air conditioning noisy. Check in awkward. Curtains dont close properly

Sehr geehrter John, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Unannehmlichkeiten mit der Klimaanlage, dem Check-in und den Vorhängen hatten. Ihre Anmerkungen sind für uns wichtig und helfen uns, unsere Dienstleistungen zu verbessern. Mit freundlichen Grüßen, ibis Bamberg Altstadt

Other web-users rate our hotel

  • 573 reviews 9/10 Location
  • 570 reviews 3.6/10 Room
  • 367 reviews 8.1/10 Service
  • 17 reviews 6.7/10 WiFi
  • 411 reviews 3/10 Comfort
  • 293 reviews 6.8/10 Breakfast
  • 183 reviews 4.7/10 Cleanliness
  • 172 reviews 2.9/10 Value

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